Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2014-2015 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2009-2024 Kenworth T800, 2013-2023 Kenworth T880, 2016 Kenworth T470, and 2009-2019 Kenworth W900 vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24KWD
Recall Date: Feb 23, 2024
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22 PBB and 22 KWB
Recall Date: Apr 25, 2022
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2016-2022 Peterbilt 567, 579, 2021-2022 Peterbilt 536, 2017-2021 Kenworth T880, 2016-2022 Kenworth T680, 2018-2020 Kenworth T440, 2020 Kenworth T270, and 2021 Kenworth T280 vehicles. The methane detection system will not function if the system loses power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21KWH and 21PBN
Recall Date: Dec 29, 2021
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2018-2021 Peterbilt 337, 348, 365, 367, 520, 567, Kenworth T270, T370, T440, T470, T800 and T880 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21KWC, 21PBD
Recall Date: May 26, 2021
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20pbc AND 20KWB
Recall Date: Apr 6, 2020
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 T680 and T880 tandem axle vehicles equipped with a parking brake on a single axle and certain models of automated manual transmissions. During cold temperatures, the signal from the park brake pressure switch to the transmission controller may be delayed possibly resulting in the vehicle moving unexpectedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19KWB
Recall Date: Apr 5, 2019
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2018-2019 Peterbilt 337, 348, 365, 367, 389, 567, 579 and 587 trucks and 2018-2019 Kenworth C500, T270, T370, T440, T660, T680, T800, T880 and W900 trucks equipped with automated manual transmissions. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18PBE; 18KWH
Recall Date: Dec 21, 2018
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2018 Kenworth T680 and T880, and Peterbilt 567 and 579 trucks. The seat belt buckle assemblies on these vehicles may have been glued and not sewn during manufacturing, possibly causing the assembly to come apart under load, such as in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18KWG and 18PBD
Recall Date: Dec 7, 2018
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2013-2019 Kenworth T680 and T880 and Peterbilt 579 trucks, greater than 30 feet long and equipped with side extender mounted intermediate marker lamp/turn signals that do not include a reflex reflector. Since both intermediate side marker lamps and reflex reflectors are required, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18KWF & 18PBC
Recall Date: Nov 16, 2018
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2017-2019 Kenworth C500, T600, T660, T680, T800, T880 and W900 trucks, as well as Peterbilt 367, 386, 389, 567, 579 and 587 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18E081
Recall Date: Sep 21, 2018
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Peterbilt 567 and 579 trucks and 2015-2018 Kenworth T660, T680, T800, T880 and W900 trucks. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18KWD;18PBB
Recall Date: Jun 1, 2018
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Kenworth T680 and T880 trucks, and Peterbilt 567 and 579 trucks, all equipped with an automated Eaton UltraShift Plus or Eaton Advantage Transmission with right hand stalk shifter. The display that indicates which transmission gear the driver selected may display incorrectly. The display can indicate 'N' when the shifter is set into 'D' or 'R', and the as a result, the truck will not move. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect," and number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18KWA and 118-A
Recall Date: Feb 2, 2018
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2018 Peterbilt 567, 579, Kenworth T680, and T880 trucks, equipped with certain Eaton Endurant and PACCAR AMT transmissions. The transmission control module (TCM) may allow the engine to crank briefly even if the transmission shifter is not in neutral. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 1217F and 17KWF
Recall Date: Dec 22, 2017
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Peterbilt 367, 389, 567, 579 and 587 trucks, and 2018 Kenworth C500, T680, T800, T880 and W900 trucks equipped with Cummins ISX 15L engines. These engines have a fuel pump whose drive gear could possibly slip on its drive shaft, causing a fuel pump function loss, resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: C1909
Recall Date: Jul 13, 2017
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2012-2018 Kenworth T800 and T880 vehicles equipped with Neway ADZ tridem rear suspensions. The brake control airline may be the incorrect size, resulting in an imbalance in the service brake application timing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air brake systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17KWB
Recall Date: May 16, 2017
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2015-2018 Kenworth K370, T680, T880 and 2017-2018 Peterbilt 567 and 579 trucks. The plastic fuel tee fittings on these trucks may leak fuel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17KWA and 217-A
Recall Date: Feb 15, 2017
Consumer Complaints
3 ComplaintsPaccar Incorporated
Defect Description:
TIRES
Potential Consequences:
I HAVE A HANKOOK TIRE , MODEL AM15+ WITH LABELING ON THE SIDEWALL "MADE IN CHINA" THE SIZE IS 385/65R22.5 THE DOT CODE ON THE TIRE : 1BB31 53H1 3218 THIS DOT CODE IS NOT CORRECT FOR THE ABOVE TIRE. DO YOU RECALL TIRES WITH AN INCORRECT DOT CODE?*DT*JB
Corrective Action:
I HAVE A HANKOOK TIRE , MODEL AM15+ WITH LABELING ON THE SIDEWALL "MADE IN CHINA" THE SIZE IS 385/65R22.5 THE DOT CODE ON THE TIRE : 1BB31 53H1 3218 THIS DOT CODE IS NOT CORRECT FOR THE ABOVE TIRE. DO YOU RECALL TIRES WITH AN INCORRECT DOT CODE?*DT*JB
Additional Notes:
I HAVE A HANKOOK TIRE , MODEL AM15+ WITH LABELING ON THE SIDEWALL "MADE IN CHINA" THE SIZE IS 385/65R22.5 THE DOT CODE ON THE TIRE : 1BB31 53H1 3218 THIS DOT CODE IS NOT CORRECT FOR THE ABOVE TIRE. DO YOU RECALL TIRES WITH AN INCORRECT DOT CODE?*DT*JB
Mfg Campaign: 11343602
Recall Date: Aug 6, 2020
Paccar Incorporated
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNED A 2018 KENWORTH T880. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, HE DEPRESSED HIS BRAKE PEDAL AND THE BRAKE PEDAL FAILED WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT VEERED THE VEHICLE TO RIGHT OFF OF THE ROAD AND DROVE INTO A DITCH. A POLICE REPORT WAS FILED AND THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE VEHICLE WAS DESTROYED DUE TO THE ACCIDENT AND WAS TOWED TO AN INDEPENDENT TOW YARD. RECENTLY, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 20V199000(ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, AIR) WHICH HE LINKED TO HIS FAILURE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. *DT*JB
Corrective Action:
TL* THE CONTACT OWNED A 2018 KENWORTH T880. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, HE DEPRESSED HIS BRAKE PEDAL AND THE BRAKE PEDAL FAILED WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT VEERED THE VEHICLE TO RIGHT OFF OF THE ROAD AND DROVE INTO A DITCH. A POLICE REPORT WAS FILED AND THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE VEHICLE WAS DESTROYED DUE TO THE ACCIDENT AND WAS TOWED TO AN INDEPENDENT TOW YARD. RECENTLY, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 20V199000(ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, AIR) WHICH HE LINKED TO HIS FAILURE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. *DT*JB
Additional Notes:
TL* THE CONTACT OWNED A 2018 KENWORTH T880. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, HE DEPRESSED HIS BRAKE PEDAL AND THE BRAKE PEDAL FAILED WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT VEERED THE VEHICLE TO RIGHT OFF OF THE ROAD AND DROVE INTO A DITCH. A POLICE REPORT WAS FILED AND THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE VEHICLE WAS DESTROYED DUE TO THE ACCIDENT AND WAS TOWED TO AN INDEPENDENT TOW YARD. RECENTLY, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 20V199000(ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, AIR) WHICH HE LINKED TO HIS FAILURE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. *DT*JB
Mfg Campaign: 11327833
Recall Date: Jun 8, 2020
Paccar Incorporated
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TL* THE CONTACT OWNED A 2018 KENWORTH T880. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, HE DEPRESSED HIS BRAKE PEDAL AND THE BRAKE PEDAL FAILED WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT VEERED THE VEHICLE TO RIGHT OFF OF THE ROAD AND DROVE INTO A DITCH. A POLICE REPORT WAS FILED AND THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE VEHICLE WAS DESTROYED DUE TO THE ACCIDENT AND WAS TOWED TO AN INDEPENDENT TOW YARD. RECENTLY, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 20V199000(ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, AIR) WHICH HE LINKED TO HIS FAILURE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. *DT*JB
Corrective Action:
TL* THE CONTACT OWNED A 2018 KENWORTH T880. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, HE DEPRESSED HIS BRAKE PEDAL AND THE BRAKE PEDAL FAILED WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT VEERED THE VEHICLE TO RIGHT OFF OF THE ROAD AND DROVE INTO A DITCH. A POLICE REPORT WAS FILED AND THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE VEHICLE WAS DESTROYED DUE TO THE ACCIDENT AND WAS TOWED TO AN INDEPENDENT TOW YARD. RECENTLY, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 20V199000(ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, AIR) WHICH HE LINKED TO HIS FAILURE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. *DT*JB
Additional Notes:
TL* THE CONTACT OWNED A 2018 KENWORTH T880. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, HE DEPRESSED HIS BRAKE PEDAL AND THE BRAKE PEDAL FAILED WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT VEERED THE VEHICLE TO RIGHT OFF OF THE ROAD AND DROVE INTO A DITCH. A POLICE REPORT WAS FILED AND THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE VEHICLE WAS DESTROYED DUE TO THE ACCIDENT AND WAS TOWED TO AN INDEPENDENT TOW YARD. RECENTLY, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 20V199000(ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, AIR) WHICH HE LINKED TO HIS FAILURE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. *DT*JB
Mfg Campaign: 11327833
Recall Date: Jun 8, 2020
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