Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2014-2015 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2009-2024 Kenworth T800, 2013-2023 Kenworth T880, 2016 Kenworth T470, and 2009-2019 Kenworth W900 vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24KWD
Recall Date: Feb 23, 2024
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2016-2022 Peterbilt 567, 579, 2021-2022 Peterbilt 536, 2017-2021 Kenworth T880, 2016-2022 Kenworth T680, 2018-2020 Kenworth T440, 2020 Kenworth T270, and 2021 Kenworth T280 vehicles. The methane detection system will not function if the system loses power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21KWH and 21PBN
Recall Date: Dec 29, 2021
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20pbc AND 20KWB
Recall Date: Apr 6, 2020
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2013-2019 Kenworth T680 and T880 and Peterbilt 579 trucks, greater than 30 feet long and equipped with side extender mounted intermediate marker lamp/turn signals that do not include a reflex reflector. Since both intermediate side marker lamps and reflex reflectors are required, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18KWF & 18PBC
Recall Date: Nov 16, 2018
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2017-2019 Kenworth C500, T600, T660, T680, T800, T880 and W900 trucks, as well as Peterbilt 367, 386, 389, 567, 579 and 587 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18E081
Recall Date: Sep 21, 2018
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Peterbilt 567 and 579 trucks and 2015-2018 Kenworth T660, T680, T800, T880 and W900 trucks. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18KWD;18PBB
Recall Date: Jun 1, 2018
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Kenworth T680 and T880 trucks, and Peterbilt 567 and 579 trucks, all equipped with an automated Eaton UltraShift Plus or Eaton Advantage Transmission with right hand stalk shifter. The display that indicates which transmission gear the driver selected may display incorrectly. The display can indicate 'N' when the shifter is set into 'D' or 'R', and the as a result, the truck will not move. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect," and number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18KWA and 118-A
Recall Date: Feb 2, 2018
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2013-2017 Peterbilt 567 and 579 Kenworth T680 and T880 trucks equipped with optional spotlights. The spotlight circuit may not be adequately protected in the event of a short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17KWC and 717-B
Recall Date: Jul 25, 2017
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2012-2018 Kenworth T800 and T880 vehicles equipped with Neway ADZ tridem rear suspensions. The brake control airline may be the incorrect size, resulting in an imbalance in the service brake application timing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air brake systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17KWB
Recall Date: May 16, 2017
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2015-2018 Kenworth K370, T680, T880 and 2017-2018 Peterbilt 567 and 579 trucks. The plastic fuel tee fittings on these trucks may leak fuel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17KWA and 217-A
Recall Date: Feb 15, 2017
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Kenworth C500, T660, T680, T800, T880, and W900 vehicles manufactured March 9, 2016, to April 26, 2016 and 2017 Peterbilt 320, 365, 367, 389, 567, 579, and 587 vehicles manufactured March 10, 2016, to May 6, 2016. The affected vehicles are equipped with Cummins ISX12 or ISX15 engines and have an engine control module (ECM) that may short circuit, causing the engine to stall without warning without the ability to restart it.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.go
Mfg Campaign: 616-C and 16KWB
Recall Date: Jun 10, 2016
Consumer Complaints
1 ComplaintPaccar Incorporated
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TURN SIGNALS FAIL TO CONTINUE TO FLASH EVEN AFTER SELECTED. DASH INDICATOR LIGHT WILL RAPID FLASH BUT NOTHING OUTSIDE THE TRACTOR OR THE TRAILERS WILL ILLUMINATE. TRACTOR HAS BEEN BACK TO DEALER SEVERAL TIMES. THEY "REFLASH" THE TRUCK CAB CONTROL COMPUTER BUT THAT HAS NEVER YET FIXED THE PROBLEM. THE DEALER MECHANICS AND TECHS SIMPLY SHRUG AND SAY IT IS A "KENWORTH THING" AND THEY DON'T KNOW WHAT TO DO NEXT. THE COMPANY I WORK FOR HAS TWO OF THESE TRACTORS WITH SERIAL NUMBERS ONLY ONE NUMBER APART AND BOTH TRACTORS HAVE THE IDENTICAL PROBLEM. IT IS AN INTERMITTENT PROBLEM AND SOMETIMES THE TRACTOR WILL RUN SEVERAL DAYS AND NEVER FAIL TO ILLUMINATE THE TURN SIGNAL LIGHTS AND THEN IT WILL SUDDENLY FAIL AGAIN. USUALLY THE TURN SIGNALS FLASH A FEW TIMES AND THEN BEGIN THE RAPID FLASH SEQUENCE AND STOP WORKING. I HAVE HAD SEVERAL CLOSE CALLS WITH SURROUNDING MOTORIST NOT UNDERSTANDING THAT I STILL INTEND TO BEGIN OR COMPLETE A TURN BUT THEY GET CONFUSED BECAUSE THE TURN SIGNALS STOP WORKING. SOMETIMES SELECTING THE OPPOSITE DIRECTION WILL GET THEM WORKING AGAIN. SOMETIMES PRESSING THE BRAKE PEDAL TO ILLUMINATE THE BRAKE LIGHTS (IF NOT ALREADY PRESSED) WILL GET THEM FLASHING AGAIN. VEHICLE CAN BE IN MOTION OR STATIONARY, PULLING ONE TRAILER OR TWO (I USUALLY PULL DOUBLES OR TWO TRAILERS). I HAVE SPOKEN WITH SEVERAL OTHER T880 KENWORTH DRIVERS FROM OTHER COMPANIES AND THEY TOO HAVE NOTICED THE PROBLEM. DEALER IS MICHIGAN KENWORTH GRAND RAPIDS MI. THE PROBLEM HAS BEEN GOING ON FOR OVER 3 YEARS AND 219000 MILES. I HAVE WRITTEN IT UP ON OUR DVIR FORMS AND IT HAS YET TO BE CORRECTED. OUR SHOP DOESN'T KNOW HOW TO FIX AN INTERMITTENT PROBLEM LIKE THIS. OF COURSE IT NEVER FAILS IN THE SHOP DURING A ROUTINE SERVICE.
Corrective Action:
TURN SIGNALS FAIL TO CONTINUE TO FLASH EVEN AFTER SELECTED. DASH INDICATOR LIGHT WILL RAPID FLASH BUT NOTHING OUTSIDE THE TRACTOR OR THE TRAILERS WILL ILLUMINATE. TRACTOR HAS BEEN BACK TO DEALER SEVERAL TIMES. THEY "REFLASH" THE TRUCK CAB CONTROL COMPUTER BUT THAT HAS NEVER YET FIXED THE PROBLEM. THE DEALER MECHANICS AND TECHS SIMPLY SHRUG AND SAY IT IS A "KENWORTH THING" AND THEY DON'T KNOW WHAT TO DO NEXT. THE COMPANY I WORK FOR HAS TWO OF THESE TRACTORS WITH SERIAL NUMBERS ONLY ONE NUMBER APART AND BOTH TRACTORS HAVE THE IDENTICAL PROBLEM. IT IS AN INTERMITTENT PROBLEM AND SOMETIMES THE TRACTOR WILL RUN SEVERAL DAYS AND NEVER FAIL TO ILLUMINATE THE TURN SIGNAL LIGHTS AND THEN IT WILL SUDDENLY FAIL AGAIN. USUALLY THE TURN SIGNALS FLASH A FEW TIMES AND THEN BEGIN THE RAPID FLASH SEQUENCE AND STOP WORKING. I HAVE HAD SEVERAL CLOSE CALLS WITH SURROUNDING MOTORIST NOT UNDERSTANDING THAT I STILL INTEND TO BEGIN OR COMPLETE A TURN BUT THEY GET CONFUSED BECAUSE THE TURN SIGNALS STOP WORKING. SOMETIMES SELECTING THE OPPOSITE DIRECTION WILL GET THEM WORKING AGAIN. SOMETIMES PRESSING THE BRAKE PEDAL TO ILLUMINATE THE BRAKE LIGHTS (IF NOT ALREADY PRESSED) WILL GET THEM FLASHING AGAIN. VEHICLE CAN BE IN MOTION OR STATIONARY, PULLING ONE TRAILER OR TWO (I USUALLY PULL DOUBLES OR TWO TRAILERS). I HAVE SPOKEN WITH SEVERAL OTHER T880 KENWORTH DRIVERS FROM OTHER COMPANIES AND THEY TOO HAVE NOTICED THE PROBLEM. DEALER IS MICHIGAN KENWORTH GRAND RAPIDS MI. THE PROBLEM HAS BEEN GOING ON FOR OVER 3 YEARS AND 219000 MILES. I HAVE WRITTEN IT UP ON OUR DVIR FORMS AND IT HAS YET TO BE CORRECTED. OUR SHOP DOESN'T KNOW HOW TO FIX AN INTERMITTENT PROBLEM LIKE THIS. OF COURSE IT NEVER FAILS IN THE SHOP DURING A ROUTINE SERVICE.
Additional Notes:
TURN SIGNALS FAIL TO CONTINUE TO FLASH EVEN AFTER SELECTED. DASH INDICATOR LIGHT WILL RAPID FLASH BUT NOTHING OUTSIDE THE TRACTOR OR THE TRAILERS WILL ILLUMINATE. TRACTOR HAS BEEN BACK TO DEALER SEVERAL TIMES. THEY "REFLASH" THE TRUCK CAB CONTROL COMPUTER BUT THAT HAS NEVER YET FIXED THE PROBLEM. THE DEALER MECHANICS AND TECHS SIMPLY SHRUG AND SAY IT IS A "KENWORTH THING" AND THEY DON'T KNOW WHAT TO DO NEXT. THE COMPANY I WORK FOR HAS TWO OF THESE TRACTORS WITH SERIAL NUMBERS ONLY ONE NUMBER APART AND BOTH TRACTORS HAVE THE IDENTICAL PROBLEM. IT IS AN INTERMITTENT PROBLEM AND SOMETIMES THE TRACTOR WILL RUN SEVERAL DAYS AND NEVER FAIL TO ILLUMINATE THE TURN SIGNAL LIGHTS AND THEN IT WILL SUDDENLY FAIL AGAIN. USUALLY THE TURN SIGNALS FLASH A FEW TIMES AND THEN BEGIN THE RAPID FLASH SEQUENCE AND STOP WORKING. I HAVE HAD SEVERAL CLOSE CALLS WITH SURROUNDING MOTORIST NOT UNDERSTANDING THAT I STILL INTEND TO BEGIN OR COMPLETE A TURN BUT THEY GET CONFUSED BECAUSE THE TURN SIGNALS STOP WORKING. SOMETIMES SELECTING THE OPPOSITE DIRECTION WILL GET THEM WORKING AGAIN. SOMETIMES PRESSING THE BRAKE PEDAL TO ILLUMINATE THE BRAKE LIGHTS (IF NOT ALREADY PRESSED) WILL GET THEM FLASHING AGAIN. VEHICLE CAN BE IN MOTION OR STATIONARY, PULLING ONE TRAILER OR TWO (I USUALLY PULL DOUBLES OR TWO TRAILERS). I HAVE SPOKEN WITH SEVERAL OTHER T880 KENWORTH DRIVERS FROM OTHER COMPANIES AND THEY TOO HAVE NOTICED THE PROBLEM. DEALER IS MICHIGAN KENWORTH GRAND RAPIDS MI. THE PROBLEM HAS BEEN GOING ON FOR OVER 3 YEARS AND 219000 MILES. I HAVE WRITTEN IT UP ON OUR DVIR FORMS AND IT HAS YET TO BE CORRECTED. OUR SHOP DOESN'T KNOW HOW TO FIX AN INTERMITTENT PROBLEM LIKE THIS. OF COURSE IT NEVER FAILS IN THE SHOP DURING A ROUTINE SERVICE.
Mfg Campaign: 11217273
Recall Date: Jun 1, 2019
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