KENWORTH T800 2018

Complete listing of complaints and recalls for this vehicle

1
Complaints
15
Recalls

Complaints & Recalls

1 Complaints 15 Recalls

Official Safety Recalls - Important!

15 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Paccar Incorporated
NHTSA Campaign: 24V145000 SAFETY RECALL
697 Vehicles Affected
Recall Date: Feb 23, 2024
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2014-2015 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2009-2024 Kenworth T800, 2013-2023 Kenworth T880, 2016 Kenworth T470, and 2009-2019 Kenworth W900 vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

Potential Risk:
Insufficient air volume can reduce braking performance and increase the risk of a crash.
FREE Recall Solution:
Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed August 12, 2024. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR's number for this recall is 24KWD.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 24KWD
Notice Date: Aug 12, 2024
Recall Date: Feb 23, 2024
Paccar Incorporated
NHTSA Campaign: 23V717000 SAFETY RECALL
3.8K Vehicles Affected
Recall Date: Oct 26, 2023
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T660, 2018-2024 Kenworth T800 and W900 vehicles. An additional spacer may have been added to the joint that connects the seat to the seat belt tether and buckle, causing an unsecured connection.

Potential Risk:
An unsecured seat belt connection may not properly restrain an occupant during a crash, increasing their risk of injury.
FREE Recall Solution:
Dealers will inspect and remove the additional spacer and replace the bolt, as necessary, free of charge. Owner letters were mailed March 20, 2024. Owners may contact PACCAR's customer service at 1-425-828-5888. PACCAR's number for this recall is 23KWK.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 23KWK
Notice Date: Mar 20, 2024
Recall Date: Oct 26, 2023
Paccar Incorporated
NHTSA Campaign: 22V277000 SAFETY RECALL
17.6K Vehicles Affected
Recall Date: Apr 25, 2022
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.

Potential Risk:
Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22 PBB and 22 KWB.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 22 PBB and 22 KWB
Notice Date: Nov 8, 2022
Recall Date: Apr 25, 2022
Paccar Incorporated
NHTSA Campaign: 21V391000 SAFETY RECALL
612 Vehicles Affected
Recall Date: May 26, 2021
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2018-2021 Peterbilt 337, 348, 365, 367, 520, 567, Kenworth T270, T370, T440, T470, T800 and T880 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth) or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWC and 21PBD.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 21KWC, 21PBD
Notice Date: Jul 30, 2021
Recall Date: May 26, 2021
Paccar Incorporated
NHTSA Campaign: 20V199000 SAFETY RECALL
460.5K Vehicles Affected
Recall Date: Apr 6, 2020
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."

Potential Risk:
If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
FREE Recall Solution:
PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 20pbc AND 20KWB
Notice Date: May 26, 2020
Recall Date: Apr 6, 2020
Paccar Incorporated
NHTSA Campaign: 18V931000 SAFETY RECALL
25.6K Vehicles Affected
Recall Date: Dec 21, 2018
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2018-2019 Peterbilt 337, 348, 365, 367, 389, 567, 579 and 587 trucks and 2018-2019 Kenworth C500, T270, T370, T440, T660, T680, T800, T880 and W900 trucks equipped with automated manual transmissions. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.

Potential Risk:
Unintended movement of a vehicle can increase the risk of a crash.
FREE Recall Solution:
PACCAR will notify owners, and dealers will update the transmission control module, free of charge. The recall began February 23, 2019. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's numbers for this recall are 18PBE and 18KWH.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 18PBE; 18KWH
Notice Date: Feb 23, 2019
Recall Date: Dec 21, 2018
Paccar Incorporated
NHTSA Campaign: 18V657000 SAFETY RECALL
48.9K Vehicles Affected
Recall Date: Sep 21, 2018
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2017-2019 Kenworth C500, T600, T660, T680, T800, T880 and W900 trucks, as well as Peterbilt 367, 386, 389, 567, 579 and 587 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.

Potential Risk:
If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
FREE Recall Solution:
Cummins will notify owners, and dealers will replace the suspect fuel pump cooling circuit screen, free of charge. The recall began November 21, 2018. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 18E081.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 18E081
Notice Date: Nov 21, 2018
Recall Date: Sep 21, 2018
Paccar Incorporated
NHTSA Campaign: 18V555000 SAFETY RECALL
11.4K Vehicles Affected
Recall Date: Aug 22, 2018
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2016-2019 Kenworth C500, T660, T800, and W900 vehicles, equipped with 1.9M ISX15 engines. The engine harnesses may have been manufactured without check engine light (CEL) and stop engine light (SEL) circuits, preventing the driver from being warned of a serious engine problem.

Potential Risk:
If the driver is not warned of a serious engine problem, the engine may unexpectedly fail, increasing the risk of a crash.
FREE Recall Solution:
PACCAR will notify owners, and dealers will inspect or test the ISX15 engine harness, and install an overlay jumper harness to supply the missing CEL and SEL circuits, free of charge. The recall began November 30, 2018. Owners may contact PACCAR customer service at 1-918-259-3258. PACCAR's number for this recall is 18KWE.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 18KWE
Notice Date: Nov 30, 2018
Recall Date: Aug 22, 2018
Paccar Incorporated
NHTSA Campaign: 18V368000 SAFETY RECALL
85.6K Vehicles Affected
Recall Date: Jun 1, 2018
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Peterbilt 567 and 579 trucks and 2015-2018 Kenworth T660, T680, T800, T880 and W900 trucks. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."

Potential Risk:
If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
FREE Recall Solution:
PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on July 30, 2018. Owners may contact Peterbilt customer service at 1-918-259-3258 or Kenworth customer service at 1-425-828-5000.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 18KWD;18PBB
Notice Date: May 21, 2020
Recall Date: Jun 1, 2018
Paccar Incorporated
NHTSA Campaign: 17V443000 SAFETY RECALL
1.7K Vehicles Affected
Recall Date: Jul 13, 2017
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Peterbilt 367, 389, 567, 579 and 587 trucks, and 2018 Kenworth C500, T680, T800, T880 and W900 trucks equipped with Cummins ISX 15L engines. These engines have a fuel pump whose drive gear could possibly slip on its drive shaft, causing a fuel pump function loss, resulting in an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Cummins will notify the vehicle purchaser, and Cummins dealers will replace the fuel pumps, free of charge. The recall began July 1, 2017. Owners may contact Cummins customer service at 1-800-286-6467 or PACCAR customer service at 1-425-468-7400. PACCAR's number for this recall is C1909.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: C1909
Notice Date: Jul 1, 2017
Recall Date: Jul 13, 2017
Paccar Incorporated
NHTSA Campaign: 17V322000 SAFETY RECALL
23 Vehicles Affected
Recall Date: May 16, 2017
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2012-2018 Kenworth T800 and T880 vehicles equipped with Neway ADZ tridem rear suspensions. The brake control airline may be the incorrect size, resulting in an imbalance in the service brake application timing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air brake systems."

Potential Risk:
An incorrectly sized airline may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Kenworth will notify owners, and dealers will modify the air brake system with updated brake piping, free of charge. The recall began on June 21, 2017. Owners may contact Kenworth customer service at 1-425-828-5000. PACCAR's number for this recall is 17KWB.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 17KWB
Notice Date: Jun 21, 2017
Recall Date: May 16, 2017

Consumer Complaints

1 Complaint
Paccar Incorporated
Campaign: 11290133 Other
Dec 19, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

EHAUST ' BRACKETS ATTACHING THE EXHAUST PIPES TO CAB HAVE RUBBER BUSHINGS THAT DISINTEGRATE QUICKLY, WITHIN A COUPLE OF MONTHS LEAVING THE PIPES HANGING WITH POSSIBILITY OF FALLING INTO THE ROADWAYS AND CAUSING ACCIDENTS. PART NUMBER: M11-1917-004. ON NEW (2018) VEHICLES THEY HAVE BEEN CHANGED MORE THAN ONCE. SEVERAL VEHICLES IN FLEET WITH SAME ISSUE.

Corrective Action:

EHAUST ' BRACKETS ATTACHING THE EXHAUST PIPES TO CAB HAVE RUBBER BUSHINGS THAT DISINTEGRATE QUICKLY, WITHIN A COUPLE OF MONTHS LEAVING THE PIPES HANGING WITH POSSIBILITY OF FALLING INTO THE ROADWAYS AND CAUSING ACCIDENTS. PART NUMBER: M11-1917-004. ON NEW (2018) VEHICLES THEY HAVE BEEN CHANGED MORE THAN ONCE. SEVERAL VEHICLES IN FLEET WITH SAME ISSUE.

Additional Notes:

EHAUST ' BRACKETS ATTACHING THE EXHAUST PIPES TO CAB HAVE RUBBER BUSHINGS THAT DISINTEGRATE QUICKLY, WITHIN A COUPLE OF MONTHS LEAVING THE PIPES HANGING WITH POSSIBILITY OF FALLING INTO THE ROADWAYS AND CAUSING ACCIDENTS. PART NUMBER: M11-1917-004. ON NEW (2018) VEHICLES THEY HAVE BEEN CHANGED MORE THAN ONCE. SEVERAL VEHICLES IN FLEET WITH SAME ISSUE.

Manufacturer: KENWORTH
Mfg Campaign: 11290133
Notice Date: Dec 19, 2019
Recall Date: Dec 19, 2019
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