KENWORTH T680 2016

Complete listing of complaints and recalls for this vehicle

7
Complaints
22
Recalls

Complaints & Recalls

7 Complaints 22 Recalls

Official Safety Recalls - Important!

22 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Paccar Incorporated
NHTSA Campaign: 24V145000 SAFETY RECALL
697 Vehicles Affected
Recall Date: Feb 23, 2024
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2014-2015 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2009-2024 Kenworth T800, 2013-2023 Kenworth T880, 2016 Kenworth T470, and 2009-2019 Kenworth W900 vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

Potential Risk:
Insufficient air volume can reduce braking performance and increase the risk of a crash.
FREE Recall Solution:
Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed August 12, 2024. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR's number for this recall is 24KWD.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 24KWD
Notice Date: Aug 12, 2024
Recall Date: Feb 23, 2024
Paccar Incorporated
NHTSA Campaign: 21V00N000 SAFETY RECALL
1.1K Vehicles Affected
Recall Date: Dec 29, 2021
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2016-2022 Peterbilt 567, 579, 2021-2022 Peterbilt 536, 2017-2021 Kenworth T880, 2016-2022 Kenworth T680, 2018-2020 Kenworth T440, 2020 Kenworth T270, and 2021 Kenworth T280 vehicles. The methane detection system will not function if the system loses power.

Potential Risk:
The operator may be unaware of a system malfunction or the presence of excessive methane levels, increasing the risk of injury or fire.
FREE Recall Solution:
Dealers will re-wire the warning alarm, free of charge. Owner notification letters were mailed December 1, 2022. Owners may contact Peterbilt customer service at 1-940-591-4220, and Kenworth customer service at 1-425-828-5888. PACCAR's numbers for this recall are 21KWH and 21PBN.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 21KWH and 21PBN
Notice Date: Dec 1, 2022
Recall Date: Dec 29, 2021
Paccar Incorporated
NHTSA Campaign: 20V593000 SAFETY RECALL
1.4K Vehicles Affected
Recall Date: Sep 28, 2020
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2016-2021 Kenworth T680 trucks equipped with a 2.1m Cab and WABCO 6S/6M ABS brake system with drum brakes. The brake systems were manufactured with a standard rear-brake ABS modulator valve instead of a quick release valve, which may exceed the intended service-brake release timing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

Potential Risk:
Longer than expected service-brake release timing may lengthen vehicle stopping distance, increasing the risk of a crash.
FREE Recall Solution:
PACCAR will notify owners, and dealers will replace the standard rear-brake, ABS modulator valve with a quick release valve, free of charge. The recall began November 30, 2020. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR's number for this recall is 20KWD.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 20KWD
Notice Date: Nov 30, 2020
Recall Date: Sep 28, 2020
Paccar Incorporated
NHTSA Campaign: 20V199000 SAFETY RECALL
460.5K Vehicles Affected
Recall Date: Apr 6, 2020
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."

Potential Risk:
If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
FREE Recall Solution:
PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 20pbc AND 20KWB
Notice Date: May 26, 2020
Recall Date: Apr 6, 2020
Paccar Incorporated
NHTSA Campaign: 18V816000 SAFETY RECALL
1.6K Vehicles Affected
Recall Date: Nov 16, 2018
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2013-2019 Kenworth T680 and T880 and Peterbilt 579 trucks, greater than 30 feet long and equipped with side extender mounted intermediate marker lamp/turn signals that do not include a reflex reflector. Since both intermediate side marker lamps and reflex reflectors are required, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
Missing reflex reflectors can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.
FREE Recall Solution:
PACCAR will notify owners and dealers will install reflex reflective tape, free of charge. The recall began January 15, 2019. Owners may contact PACCAR customer service at 1-918-259-3258. PACCAR's number for this recall is 18KWF, and 18PBC.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 18KWF & 18PBC
Notice Date: Jan 15, 2019
Recall Date: Nov 16, 2018
Paccar Incorporated
NHTSA Campaign: 18V368000 SAFETY RECALL
85.6K Vehicles Affected
Recall Date: Jun 1, 2018
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Peterbilt 567 and 579 trucks and 2015-2018 Kenworth T660, T680, T800, T880 and W900 trucks. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."

Potential Risk:
If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
FREE Recall Solution:
PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on July 30, 2018. Owners may contact Peterbilt customer service at 1-918-259-3258 or Kenworth customer service at 1-425-828-5000.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 18KWD;18PBB
Notice Date: May 21, 2020
Recall Date: Jun 1, 2018
Paccar Incorporated
NHTSA Campaign: 17V593000 SAFETY RECALL
17.7K Vehicles Affected
Recall Date: Sep 22, 2017
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2016 Peterbilt 220, 320, 325, 330, 337, 348, 365, 367, 382, 384, 386, 389, 389G, 567, 579 and 587 trucks and Kenworth K170, T170, T270, T370, T440, T470,T660, T680, T800, T880, and W900 trucks equipped with certain Spicer D or E series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.

Potential Risk:
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
FREE Recall Solution:
PACCAR will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on November 13, 2017. Owners may contact Peterbilt customer service at 1-940-591-4000 or Kenworth customer service at 1-425-828-5000. PACCAR's number for this recall is P817-C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: P817-C
Notice Date: Nov 13, 2017
Recall Date: Sep 22, 2017
Paccar Incorporated
NHTSA Campaign: 17V471000 SAFETY RECALL
5.7K Vehicles Affected
Recall Date: Jul 25, 2017
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2013-2017 Peterbilt 567 and 579 Kenworth T680 and T880 trucks equipped with optional spotlights. The spotlight circuit may not be adequately protected in the event of a short.

Potential Risk:
A short in the spotlight circuitry may increase the risk of a fire at the cab fuse block.
FREE Recall Solution:
PACCAR will notify owners, and dealers will change the polyfuse switch in the spotlight circuit to a standard fuse, free of charge. The recall began on September 19, 2017. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 17KWC and 717-B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 17KWC and 717-B
Notice Date: Sep 19, 2017
Recall Date: Jul 25, 2017
Paccar Incorporated
NHTSA Campaign: 17V103000 SAFETY RECALL
465 Vehicles Affected
Recall Date: Feb 15, 2017
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2015-2018 Kenworth K370, T680, T880 and 2017-2018 Peterbilt 567 and 579 trucks. The plastic fuel tee fittings on these trucks may leak fuel.

Potential Risk:
A fuel leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Kenworth and Peterbilt will notify owners, and dealers will replace the suspect fuel tees, free of charge. The recall began on April 13, 2017. Owners may contact Kenworth customer service at 1-425-828-5000 and Peterbilt customer service at 1-940-591-4000. PACCAR's numbers for this recall is 17KWA and 217-A.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 17KWA and 217-A
Notice Date: Apr 13, 2017
Recall Date: Feb 15, 2017
Paccar Incorporated
NHTSA Campaign: 15V639000 SAFETY RECALL
27 Vehicles Affected
Recall Date: Oct 9, 2015
Safety Issue:

Paccar (Paccar Incorporated) is recalling certain 2016 Kenworth T680, T800, and T880 trucks manufactured January 5, 2015, to January 7, 2015 and 2016 Peterbilt 367, 384, 567, and 579 trucks manufactured January 2, 2015, to January 9, 2015 and equipped with Eaton Fuller FR 10-speed manual transmissions. In the affected vehicles, when the transmission shift lever is moved from reverse to neutral, the reverse gear may stay engaged. When the transmission shift lever is moved from reverse to a forward gear position, the transmission may mechanically lock because both the reverse gear and forward gear are simultaneously engaged.

Potential Risk:
Even though the transmission has been shifted out of reverse into neutral, the vehicle may unexpectedly move backwards, increasing the risk of a crash.
FREE Recall Solution:
Paccar will notify the owners, and dealers will inspect and repair the affected transmissions if necessary, free of charge. The recall began on December 4, 2015. Owners may contact Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. Paccar's numbers for this recall are 15KWM (Kenworth) and 1015N (Peterbilt).
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 15KWN and 1015N
Notice Date: Dec 4, 2015
Recall Date: Oct 9, 2015
Paccar Incorporated
NHTSA Campaign: 15V597000 SAFETY RECALL
354 Vehicles Affected
Recall Date: Sep 24, 2015
Safety Issue:

Paccar Incorporated (Paccar) is recalling certain model year 2016 Kenworth T370, T660, T680, T800, T880, and W900 vehicles manufactured July 31, 2015, to August 12, 2015, and 2016 Peterbilt 337, 348, 365, 367, 382, 386, 389, 567, 579, and 587 vehicles manufactured August 4, 2015, to August 12, 2015. In the affected vehicles, the Engine Control Module (ECM) may short circuit, causing the engine to stall without warning.

Potential Risk:
An engine that stalls without warning increases the risk of a crash.
FREE Recall Solution:
PACCAR will notify owners, and dealers will replace the defective engine control modules, free of charge. The recall began on October 22, 2015. Owners may contact Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. Paccar's numbers for this recall are 15KWM (Kenworth) and 915-L (Peterbilt).
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 15KWM and 915-L
Notice Date: Oct 22, 2015
Recall Date: Sep 24, 2015
Paccar Incorporated
NHTSA Campaign: 15V457000 SAFETY RECALL
334 Vehicles Affected
Recall Date: Jul 22, 2015
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain model year 2016 Kenworth T440, T470, T660, T680, T800, T880, and W900 trucks manufactured February 16, 2015, to March 9, 2015. The affected vehicles are equipped with an SR-7 spring brake valve assembly that may have had the primary and secondary service brake applications installed in reverse. In the event of a failure in the primary or secondary circuit, the redundant circuit would not provide adequate service brake functionality. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 121, "Air Brake Systems."

Potential Risk:
A loss of braking ability would increase the risk of a crash.
FREE Recall Solution:
Kenworth will notify owners, and dealers will inspect the vehicles and correct the air line installations as required, free of charge. The recall began on September 16, 2015. Owners may contact Kenworth customer service at 1-425-828-5000. PACCAR's number for this recall is 15KWK.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 15KWK
Notice Date: Sep 16, 2015
Recall Date: Jul 22, 2015
Paccar Incorporated
NHTSA Campaign: 15V458000 SAFETY RECALL
12.6K Vehicles Affected
Recall Date: Jul 22, 2015
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain model year 2011-2016 Kenworth T440, T470, T660, T680, and T880 trucks manufactured January 14, 2010, to May 22, 2015, and equipped with HID Headlamps and the option for Daytime Running Lamps (DRL). The DRLs are required to deactivate when the hazard warning lights are activated, however, the DRLs on these vehicles override the hazard flashing functionality after the brake pedal is pushed for more than two seconds. Normal hazard flashing functionality returns once the service brake is released. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
If the hazard warning lamps are overridden by the DRL, oncoming vehicles may fail to be warned, increasing the risk of a crash.
FREE Recall Solution:
Kenworth will notify owners, and dealers will update the cab controller software, free of charge. The recall began on September 167, 2015. Owners may contact Kenworth customer service at 1-425-828-5000. Kenworth's number for this recall is 15KWL.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 15KWL
Notice Date: Sep 16, 2015
Recall Date: Jul 22, 2015
Paccar Incorporated
NHTSA Campaign: 15V272000 SAFETY RECALL
49 Vehicles Affected
Recall Date: May 11, 2015
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain model year 2016 Kenworth T660, T680, T800, T880, and W900 trucks manufactured February 1, 2015, to April 20, 2015. During assembly, the affected vehicles did not undergo the rear wheel mounting torque verification process, and thus the rear wheels may be loose.

Potential Risk:
If the rear wheel lug nuts are undertorqued, the wheels may separate from the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Kenworth will notify owners, and dealers will verify that the rear wheel lug nuts are correctly tightened, free of charge. The recall began on July 1, 2015. Owners may contact Kenworth customer service at 1-425-828-5000. Kenworth's number for this recall is 15KWG.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 15KWG
Notice Date: Jul 1, 2015
Recall Date: May 11, 2015
Paccar Incorporated
NHTSA Campaign: 15V270000 SAFETY RECALL
1.5K Vehicles Affected
Recall Date: May 8, 2015
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain model year 2014-2016 Kenworth T660, T680, T880 trucks manufactured February 18, 2013, to April 10, 2015, and 2011-2016 Peterbilt 386, 389, 567, 579, and 587 trucks manufactured December 13, 2010, to April 20, 2015. The affected trucks, equipped with PACCAR MX-13 engines and Delco-Remy 40SI alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.

Potential Risk:
If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.
FREE Recall Solution:
PACCAR will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line, free of charge. PACCAR issued an interim notification to owners on July 10, 2015. The recall began on September 16, 2015. Owners may contact Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. PACCAR's numbers for this recall are 15KWE and 515-F.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 15KWE and 515-F
Notice Date: Sep 16, 2015
Recall Date: May 8, 2015
Paccar Incorporated
NHTSA Campaign: 15V196000 SAFETY RECALL
24 Vehicles Affected
Recall Date: Apr 3, 2015
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain model year 2015-2016 Kenworth T680 and T880 trucks manufactured November 17, 2014, to January 5, 2015. The affected vehicles are equipped with Meritor MT-40-14X rear drive axles that may circulate an inadequate amount of lubricant to the wheel end hub assembly.

Potential Risk:
Without adequate lubrication to the wheel end hub assembly, the bearings may fail prematurely, increasing the risk of a wheel-end fire or crash.
FREE Recall Solution:
Kenworth will notify owners, and dealers will replace the defective rear drive axle and inspect the wheel ends for damage, replacing them, as needed, free of charge. The recall began May 29, 2015. Owners may contact Kenworth customer service at 1-425-828-5000. PACCAR's number for this recall is 15KWB.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 15KWB
Notice Date: May 29, 2015
Recall Date: Apr 3, 2015

Consumer Complaints

7 Complaints
Paccar Incorporated
Campaign: 11373152 Other
Nov 5, 2020
Defect Description:

SEAT BELTS

Potential Consequences:

SEAT BELT CABLE BECOMES FRAYED AND BREAKS. WILL BREAK COMPLETELY IF IN AN ACCIDENT. WITH NOTHING HOLDING DRIVER IN DRIVER WILL BECOME INJURED AND POSSIBLY DEATH. REPLACE WITH A BETTER CONSTRUCTED DEVICE

Corrective Action:

SEAT BELT CABLE BECOMES FRAYED AND BREAKS. WILL BREAK COMPLETELY IF IN AN ACCIDENT. WITH NOTHING HOLDING DRIVER IN DRIVER WILL BECOME INJURED AND POSSIBLY DEATH. REPLACE WITH A BETTER CONSTRUCTED DEVICE

Additional Notes:

SEAT BELT CABLE BECOMES FRAYED AND BREAKS. WILL BREAK COMPLETELY IF IN AN ACCIDENT. WITH NOTHING HOLDING DRIVER IN DRIVER WILL BECOME INJURED AND POSSIBLY DEATH. REPLACE WITH A BETTER CONSTRUCTED DEVICE

Manufacturer: KENWORTH
Mfg Campaign: 11373152
Notice Date: Nov 5, 2020
Recall Date: Nov 5, 2020
Paccar Incorporated
Campaign: 11120509 Other
Aug 16, 2018
Defect Description:

SERVICE BRAKES

Potential Consequences:

DRIVER DRIVING DOWN ROAD I-35 TRUCK DEVELOPED MASSIVE AIR LEAK AND BRAKES APPLIED COULD NOT RELASE BRAKES ALONG SIDE OF INTERSTATE SERVICE CALL FOUND HALDEX BRAKE CHAMBER FAILED REPLACED BRAKE CHAMBER

Corrective Action:

DRIVER DRIVING DOWN ROAD I-35 TRUCK DEVELOPED MASSIVE AIR LEAK AND BRAKES APPLIED COULD NOT RELASE BRAKES ALONG SIDE OF INTERSTATE SERVICE CALL FOUND HALDEX BRAKE CHAMBER FAILED REPLACED BRAKE CHAMBER

Additional Notes:

DRIVER DRIVING DOWN ROAD I-35 TRUCK DEVELOPED MASSIVE AIR LEAK AND BRAKES APPLIED COULD NOT RELASE BRAKES ALONG SIDE OF INTERSTATE SERVICE CALL FOUND HALDEX BRAKE CHAMBER FAILED REPLACED BRAKE CHAMBER

Manufacturer: KENWORTH
Mfg Campaign: 11120509
Notice Date: Aug 16, 2018
Recall Date: Aug 16, 2018
Paccar Incorporated
Campaign: 11062559 Other
Jan 13, 2018
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

HAVE SOMEONE REMOTELY HACKING INTO ECM BOARD TURNING OFF THINGS ON TRUCKS HAD FREIGHTLINER YEARS BACK THEY KEPT REMOTELY SHUTTING OFF OPT IDLE AN JAKE BRAKE HAD INTERNATIONAL IN 2014 THEY THREW ON TRAILER BRAKES TRYING TO WRECK TRUCK STRAIGHTENED OUT THEN THEY DID AGAIN IN SNOW STORM? ON I-80 IN IOWA *BF *TR

Corrective Action:

HAVE SOMEONE REMOTELY HACKING INTO ECM BOARD TURNING OFF THINGS ON TRUCKS HAD FREIGHTLINER YEARS BACK THEY KEPT REMOTELY SHUTTING OFF OPT IDLE AN JAKE BRAKE HAD INTERNATIONAL IN 2014 THEY THREW ON TRAILER BRAKES TRYING TO WRECK TRUCK STRAIGHTENED OUT THEN THEY DID AGAIN IN SNOW STORM? ON I-80 IN IOWA *BF *TR

Additional Notes:

HAVE SOMEONE REMOTELY HACKING INTO ECM BOARD TURNING OFF THINGS ON TRUCKS HAD FREIGHTLINER YEARS BACK THEY KEPT REMOTELY SHUTTING OFF OPT IDLE AN JAKE BRAKE HAD INTERNATIONAL IN 2014 THEY THREW ON TRAILER BRAKES TRYING TO WRECK TRUCK STRAIGHTENED OUT THEN THEY DID AGAIN IN SNOW STORM? ON I-80 IN IOWA *BF *TR

Manufacturer: KENWORTH
Mfg Campaign: 11062559
Notice Date: Jan 13, 2018
Recall Date: Jan 13, 2018
Paccar Incorporated
Campaign: 11062559 Other
Jan 13, 2018
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

HAVE SOMEONE REMOTELY HACKING INTO ECM BOARD TURNING OFF THINGS ON TRUCKS HAD FREIGHTLINER YEARS BACK THEY KEPT REMOTELY SHUTTING OFF OPT IDLE AN JAKE BRAKE HAD INTERNATIONAL IN 2014 THEY THREW ON TRAILER BRAKES TRYING TO WRECK TRUCK STRAIGHTENED OUT THEN THEY DID AGAIN IN SNOW STORM? ON I-80 IN IOWA *BF *TR

Corrective Action:

HAVE SOMEONE REMOTELY HACKING INTO ECM BOARD TURNING OFF THINGS ON TRUCKS HAD FREIGHTLINER YEARS BACK THEY KEPT REMOTELY SHUTTING OFF OPT IDLE AN JAKE BRAKE HAD INTERNATIONAL IN 2014 THEY THREW ON TRAILER BRAKES TRYING TO WRECK TRUCK STRAIGHTENED OUT THEN THEY DID AGAIN IN SNOW STORM? ON I-80 IN IOWA *BF *TR

Additional Notes:

HAVE SOMEONE REMOTELY HACKING INTO ECM BOARD TURNING OFF THINGS ON TRUCKS HAD FREIGHTLINER YEARS BACK THEY KEPT REMOTELY SHUTTING OFF OPT IDLE AN JAKE BRAKE HAD INTERNATIONAL IN 2014 THEY THREW ON TRAILER BRAKES TRYING TO WRECK TRUCK STRAIGHTENED OUT THEN THEY DID AGAIN IN SNOW STORM? ON I-80 IN IOWA *BF *TR

Manufacturer: KENWORTH
Mfg Campaign: 11062559
Notice Date: Jan 13, 2018
Recall Date: Jan 13, 2018
Paccar Incorporated
Campaign: 10970507 Other
Apr 4, 2017
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

THERE ARE NUMEROUS SERVICE BULLETINS ON QUANTUM'S WEBSITE, WWW.QTWW.COM , UNDER PRODUCTS AND SERVICE BULLETINS THAT SAY MANY DIFFERENT PARTS OF THEIR FUEL SYSTEMS WILL FAIL. IT ALSO STATES THAT THEIR BRACKET SYSTEM HOLDING THE TANKS IN PLACE WILL ALLOW THE HIGH PRESSURE TANKS TO MOVE LATERALLY THAT COULD CAUSE A RUPTURE IN THE FUEL LINES OR THE TANK ITSELF. I HAVE CONTACTED THEM TO HAVE THE PARTS REPLACED AND THEY ARE REFUSING TO CHANGE THEM OR TELL ME HOW I CAN MAKE MY SYSTEMS SAFE FOR MY EMPLOYEES TO OPERATE. I HAVE A HUGE CONCERN FOR THE SAFETY OF MY EMPLOYEES WHILE OPERATING THESE SYSTEMS UNTIL THE PARTS THAT WILL POSSIBLY FAIL HAVE BEEN REPLACED. IN ADDITION THEY ARE NOT FOLLOWING THE NFPA 52 GUIDELINES FOR THE LOCATION OF THE PRD VENTS WHICH IN THE EVENT OF A FIRE AND THE CURRENT LOCATION OF THE VENTS WOULD DISCHARGE FUEL DIRECTLY INTO THE FLAMES. THEY CURRENTLY ARE STILL NOT FOLLOWING THE GUIDELINES AS OF TODAY. AS I'M SURE YOU CAN UNDERSTAND MY CONCERNS AND WOULD LIKE TO HAVE THESE ISSUES RESOLVED FOR MYSELF AND ANYONE ELSE THAT HAS PURCHASED THESE FUEL SYSTEMS FROM THIS MANUFACTURER. I HAVE ATTACHED A FEW OF THE BULLETINS FROM THEIR WEBSITE THAT ARE ISSUES WITH MY SYSTEMS TO SHOW THAT THEY ARE AWARE OF THE ISSUES AND IF YOU LIKE I CAN SEND YOU THE EMAIL CONVERSATIONS BETWEEN MYSELF AND QUANTUM TO SHOW THAT THEY ARE NOT DOING ANYTHING TO RECTIFY OR FIX THE ISSUES. THANK YOU IN ADVANCE FOR ANYTHING YOU CAN DO TO ASSIST US IN RESOLVING THESE ISSUES AND MAKE OUR SYSTEMS SAFE FOR OUR EMPLOYEES TO OPERATE.

Corrective Action:

THERE ARE NUMEROUS SERVICE BULLETINS ON QUANTUM'S WEBSITE, WWW.QTWW.COM , UNDER PRODUCTS AND SERVICE BULLETINS THAT SAY MANY DIFFERENT PARTS OF THEIR FUEL SYSTEMS WILL FAIL. IT ALSO STATES THAT THEIR BRACKET SYSTEM HOLDING THE TANKS IN PLACE WILL ALLOW THE HIGH PRESSURE TANKS TO MOVE LATERALLY THAT COULD CAUSE A RUPTURE IN THE FUEL LINES OR THE TANK ITSELF. I HAVE CONTACTED THEM TO HAVE THE PARTS REPLACED AND THEY ARE REFUSING TO CHANGE THEM OR TELL ME HOW I CAN MAKE MY SYSTEMS SAFE FOR MY EMPLOYEES TO OPERATE. I HAVE A HUGE CONCERN FOR THE SAFETY OF MY EMPLOYEES WHILE OPERATING THESE SYSTEMS UNTIL THE PARTS THAT WILL POSSIBLY FAIL HAVE BEEN REPLACED. IN ADDITION THEY ARE NOT FOLLOWING THE NFPA 52 GUIDELINES FOR THE LOCATION OF THE PRD VENTS WHICH IN THE EVENT OF A FIRE AND THE CURRENT LOCATION OF THE VENTS WOULD DISCHARGE FUEL DIRECTLY INTO THE FLAMES. THEY CURRENTLY ARE STILL NOT FOLLOWING THE GUIDELINES AS OF TODAY. AS I'M SURE YOU CAN UNDERSTAND MY CONCERNS AND WOULD LIKE TO HAVE THESE ISSUES RESOLVED FOR MYSELF AND ANYONE ELSE THAT HAS PURCHASED THESE FUEL SYSTEMS FROM THIS MANUFACTURER. I HAVE ATTACHED A FEW OF THE BULLETINS FROM THEIR WEBSITE THAT ARE ISSUES WITH MY SYSTEMS TO SHOW THAT THEY ARE AWARE OF THE ISSUES AND IF YOU LIKE I CAN SEND YOU THE EMAIL CONVERSATIONS BETWEEN MYSELF AND QUANTUM TO SHOW THAT THEY ARE NOT DOING ANYTHING TO RECTIFY OR FIX THE ISSUES. THANK YOU IN ADVANCE FOR ANYTHING YOU CAN DO TO ASSIST US IN RESOLVING THESE ISSUES AND MAKE OUR SYSTEMS SAFE FOR OUR EMPLOYEES TO OPERATE.

Additional Notes:

THERE ARE NUMEROUS SERVICE BULLETINS ON QUANTUM'S WEBSITE, WWW.QTWW.COM , UNDER PRODUCTS AND SERVICE BULLETINS THAT SAY MANY DIFFERENT PARTS OF THEIR FUEL SYSTEMS WILL FAIL. IT ALSO STATES THAT THEIR BRACKET SYSTEM HOLDING THE TANKS IN PLACE WILL ALLOW THE HIGH PRESSURE TANKS TO MOVE LATERALLY THAT COULD CAUSE A RUPTURE IN THE FUEL LINES OR THE TANK ITSELF. I HAVE CONTACTED THEM TO HAVE THE PARTS REPLACED AND THEY ARE REFUSING TO CHANGE THEM OR TELL ME HOW I CAN MAKE MY SYSTEMS SAFE FOR MY EMPLOYEES TO OPERATE. I HAVE A HUGE CONCERN FOR THE SAFETY OF MY EMPLOYEES WHILE OPERATING THESE SYSTEMS UNTIL THE PARTS THAT WILL POSSIBLY FAIL HAVE BEEN REPLACED. IN ADDITION THEY ARE NOT FOLLOWING THE NFPA 52 GUIDELINES FOR THE LOCATION OF THE PRD VENTS WHICH IN THE EVENT OF A FIRE AND THE CURRENT LOCATION OF THE VENTS WOULD DISCHARGE FUEL DIRECTLY INTO THE FLAMES. THEY CURRENTLY ARE STILL NOT FOLLOWING THE GUIDELINES AS OF TODAY. AS I'M SURE YOU CAN UNDERSTAND MY CONCERNS AND WOULD LIKE TO HAVE THESE ISSUES RESOLVED FOR MYSELF AND ANYONE ELSE THAT HAS PURCHASED THESE FUEL SYSTEMS FROM THIS MANUFACTURER. I HAVE ATTACHED A FEW OF THE BULLETINS FROM THEIR WEBSITE THAT ARE ISSUES WITH MY SYSTEMS TO SHOW THAT THEY ARE AWARE OF THE ISSUES AND IF YOU LIKE I CAN SEND YOU THE EMAIL CONVERSATIONS BETWEEN MYSELF AND QUANTUM TO SHOW THAT THEY ARE NOT DOING ANYTHING TO RECTIFY OR FIX THE ISSUES. THANK YOU IN ADVANCE FOR ANYTHING YOU CAN DO TO ASSIST US IN RESOLVING THESE ISSUES AND MAKE OUR SYSTEMS SAFE FOR OUR EMPLOYEES TO OPERATE.

Manufacturer: KENWORTH
Mfg Campaign: 10970507
Notice Date: Apr 4, 2017
Recall Date: Apr 4, 2017
Paccar Incorporated
Campaign: 10948697 Other
Jan 31, 2017
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

THE DEFROST DOORS IN THE T680 IS WEAK AND BREAKS OFTEN LEAVING THE DRIVER WITHOUT ANY DEFROST CAUSING HIS VISIBILITY TO DECREASE IN AN UNSAFE MANNER. KENWORTH HAS BEEN UNWILLING TO ADDRESS THIS ISSUE AND REPAIR IT. WHEN I CONTACTED OUR DISTRICT SERVICE MANAGER HE KNEW THE PART NUMBER OF THE REPLACEMENT DOOR ASSEMBLY FROM MEMORY AND STATED IN AN EMAIL BACK TO ME THAT KENWORTH HAS IDENTIFIED THE ISSUE AND IS WORKING TO FIX IT ON FUTURE MODELS. LABOR TO REPAIR THIS IS OVER $3000 AND THE PART IS ANOTHER $886. WE HAVE 12 OF THESE VEHICLES, SO FAR 5 OF THE 12 HAVE BROKEN LEAVING MORE THAN ONE DRIVER STRUGGLING TO GET OFF THE HIGHWAY BEFORE HIS WINDOW FOGGED UP SO BAD HE BECAME UNSAFE TO DRIVE. THE VEHICLES ARE IN MOTION WHEN THESE DEFROST DOORS BREAK AND IT CREATES A VERY UNSAFE SITUATION AS TRUCKS CAN NOT JUST PULL OVER ANY SPOT THEY CHOOSE ON THE HIGHWAYS AND WAIT FOR A WINDOW TO THAW OUT. THERE ARE 2 ISSUES THAT HAPPEN ON THESE DOORS. 1 THE DOOR IS OVERFLEXED BY THE ELECTRIC ACTUATOR MOTOR AND SNAPS THE DRIVE COGS OFF OF THE DOOR. 2 THE DOORS EITHER SHRINK OR ARE TOO SMALL TO BEGIN WITH AND THE DRIVE COG DOES NOT MAKE FULL CONTACT WITH THE ACTUATOR MOTOR CAUSING THE TEETH TO STRIP OUT AS IN THE PHOTOS ATTACHED. THE DRIVE COG SHOULD BE EXTRUDED FROM THE HOUSING BUT AS YOU CAN SEE ARE SHRUNK INSIDE THE HOUSING. *TR

Corrective Action:

THE DEFROST DOORS IN THE T680 IS WEAK AND BREAKS OFTEN LEAVING THE DRIVER WITHOUT ANY DEFROST CAUSING HIS VISIBILITY TO DECREASE IN AN UNSAFE MANNER. KENWORTH HAS BEEN UNWILLING TO ADDRESS THIS ISSUE AND REPAIR IT. WHEN I CONTACTED OUR DISTRICT SERVICE MANAGER HE KNEW THE PART NUMBER OF THE REPLACEMENT DOOR ASSEMBLY FROM MEMORY AND STATED IN AN EMAIL BACK TO ME THAT KENWORTH HAS IDENTIFIED THE ISSUE AND IS WORKING TO FIX IT ON FUTURE MODELS. LABOR TO REPAIR THIS IS OVER $3000 AND THE PART IS ANOTHER $886. WE HAVE 12 OF THESE VEHICLES, SO FAR 5 OF THE 12 HAVE BROKEN LEAVING MORE THAN ONE DRIVER STRUGGLING TO GET OFF THE HIGHWAY BEFORE HIS WINDOW FOGGED UP SO BAD HE BECAME UNSAFE TO DRIVE. THE VEHICLES ARE IN MOTION WHEN THESE DEFROST DOORS BREAK AND IT CREATES A VERY UNSAFE SITUATION AS TRUCKS CAN NOT JUST PULL OVER ANY SPOT THEY CHOOSE ON THE HIGHWAYS AND WAIT FOR A WINDOW TO THAW OUT. THERE ARE 2 ISSUES THAT HAPPEN ON THESE DOORS. 1 THE DOOR IS OVERFLEXED BY THE ELECTRIC ACTUATOR MOTOR AND SNAPS THE DRIVE COGS OFF OF THE DOOR. 2 THE DOORS EITHER SHRINK OR ARE TOO SMALL TO BEGIN WITH AND THE DRIVE COG DOES NOT MAKE FULL CONTACT WITH THE ACTUATOR MOTOR CAUSING THE TEETH TO STRIP OUT AS IN THE PHOTOS ATTACHED. THE DRIVE COG SHOULD BE EXTRUDED FROM THE HOUSING BUT AS YOU CAN SEE ARE SHRUNK INSIDE THE HOUSING. *TR

Additional Notes:

THE DEFROST DOORS IN THE T680 IS WEAK AND BREAKS OFTEN LEAVING THE DRIVER WITHOUT ANY DEFROST CAUSING HIS VISIBILITY TO DECREASE IN AN UNSAFE MANNER. KENWORTH HAS BEEN UNWILLING TO ADDRESS THIS ISSUE AND REPAIR IT. WHEN I CONTACTED OUR DISTRICT SERVICE MANAGER HE KNEW THE PART NUMBER OF THE REPLACEMENT DOOR ASSEMBLY FROM MEMORY AND STATED IN AN EMAIL BACK TO ME THAT KENWORTH HAS IDENTIFIED THE ISSUE AND IS WORKING TO FIX IT ON FUTURE MODELS. LABOR TO REPAIR THIS IS OVER $3000 AND THE PART IS ANOTHER $886. WE HAVE 12 OF THESE VEHICLES, SO FAR 5 OF THE 12 HAVE BROKEN LEAVING MORE THAN ONE DRIVER STRUGGLING TO GET OFF THE HIGHWAY BEFORE HIS WINDOW FOGGED UP SO BAD HE BECAME UNSAFE TO DRIVE. THE VEHICLES ARE IN MOTION WHEN THESE DEFROST DOORS BREAK AND IT CREATES A VERY UNSAFE SITUATION AS TRUCKS CAN NOT JUST PULL OVER ANY SPOT THEY CHOOSE ON THE HIGHWAYS AND WAIT FOR A WINDOW TO THAW OUT. THERE ARE 2 ISSUES THAT HAPPEN ON THESE DOORS. 1 THE DOOR IS OVERFLEXED BY THE ELECTRIC ACTUATOR MOTOR AND SNAPS THE DRIVE COGS OFF OF THE DOOR. 2 THE DOORS EITHER SHRINK OR ARE TOO SMALL TO BEGIN WITH AND THE DRIVE COG DOES NOT MAKE FULL CONTACT WITH THE ACTUATOR MOTOR CAUSING THE TEETH TO STRIP OUT AS IN THE PHOTOS ATTACHED. THE DRIVE COG SHOULD BE EXTRUDED FROM THE HOUSING BUT AS YOU CAN SEE ARE SHRUNK INSIDE THE HOUSING. *TR

Manufacturer: KENWORTH
Mfg Campaign: 10948697
Notice Date: Jan 31, 2017
Recall Date: Jan 31, 2017
Paccar Incorporated
Campaign: 10884200 Other
Jul 12, 2016
Defect Description:

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM

Potential Consequences:

TL* THE CONTACT OWNS A 2016 KENWORTH T680. WHILE DRIVING 65 MPH, THE STEEL DRUM FROM THE TIRE FRACTURED IN PIECES WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEEL PLATE DRUM WAS NOT WELDED CORRECTLY. THE STEEL PLATE DRUM WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

Corrective Action:

TL* THE CONTACT OWNS A 2016 KENWORTH T680. WHILE DRIVING 65 MPH, THE STEEL DRUM FROM THE TIRE FRACTURED IN PIECES WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEEL PLATE DRUM WAS NOT WELDED CORRECTLY. THE STEEL PLATE DRUM WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

Additional Notes:

TL* THE CONTACT OWNS A 2016 KENWORTH T680. WHILE DRIVING 65 MPH, THE STEEL DRUM FROM THE TIRE FRACTURED IN PIECES WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEEL PLATE DRUM WAS NOT WELDED CORRECTLY. THE STEEL PLATE DRUM WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

Manufacturer: KENWORTH
Mfg Campaign: 10884200
Notice Date: Jul 12, 2016
Recall Date: Jul 12, 2016
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