KENWORTH T280 2023

Complete listing of complaints and recalls for this vehicle

1
Complaints
32
Recalls

Complaints & Recalls

1 Complaints 32 Recalls

Official Safety Recalls - Important!

32 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Paccar Incorporated
NHTSA Campaign: 25V014000 SAFETY RECALL
1.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2023-2024 Peterbilt 535, 536, 537, 548, 2023-2024 Kenworth T280, T380, T480, and 2024 Kenworth T180 trucks. The throttle pedal assembly may contain an oversized magnet carrier, slowing the responsiveness or causing the pedal to stick.

Potential Risk:
A pedal that sticks increases the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the throttle pedal as necessary, free of charge. Owner letters were mailed April 11, 2025. Owners may contact Peterbilt's customer service at 1-940-591-4220 and Kenworth's customer service at 1-425-828-5888. PACCAR's numbers for this recall are 25PBA and 25KWA.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 25PBA, 25KWA
Notice Date: Apr 11, 2025
Recall Date: Jan 16, 2025
Paccar Incorporated
NHTSA Campaign: 24V915000 SAFETY RECALL
220.8K Vehicles Affected
Recall Date: Dec 9, 2024
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.

Potential Risk:
Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
FREE Recall Solution:
Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 24KWL, 24PBL
Notice Date: Feb 3, 2025
Recall Date: Dec 9, 2024
Paccar Incorporated
NHTSA Campaign: 24V190000 SAFETY RECALL
70.5K Vehicles Affected
Recall Date: Mar 8, 2024
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication.

Potential Risk:
A loss of communication between the gear shifter and the transmission may result in the vehicle becoming disabled after coming to a stop, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the gear shifter assembly as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed April 24, 2024. A second notice will be mailed once the final remedy is available December 15, 2025, then phased after that. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24PBE and 24KWE.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 24PBE/24KWE
Recall Date: Mar 8, 2024
Paccar Incorporated
NHTSA Campaign: 24V017000 SAFETY RECALL
10.6K Vehicles Affected
Recall Date: Jan 15, 2024
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2022-2024 Peterbilt 535, 536, 537, 548, and Kenworth T180, T280, T380, T480 trucks. The glass lock ring on the cab mirror assembly may not be fully seated, allowing the mirror glass to detach.

Potential Risk:
A detached mirror glass can reduce driver visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the mirror glass lock ring and repair it as necessary, free of charge. Owner letters were mailed February 23, 2024. Owners may contact Kenworth customer service at 1-425-828-5888 and/or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWA and 24PBA.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 24KWA/24PBA
Notice Date: Feb 26, 2024
Recall Date: Jan 15, 2024
Paccar Incorporated
NHTSA Campaign: 23V661000 SAFETY RECALL
254 Vehicles Affected
Recall Date: Sep 29, 2023
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Kenworth T280, T380, 2020-2024 Peterbilt 548, 536, 2024 Peterbilt 537, and 2020-2024 Kenworth T480 trucks. The timing of the trailer brake release may be delayed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

Potential Risk:
A delay in the trailer brake release can create instability to the trailer and increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the fittings and hoses in the affected valves, free of charge. Owner letters were mailed January 15, 2024. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 23KWJ and 23PBJ.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 23KWJ, 23PBJ
Notice Date: Jan 15, 2024
Recall Date: Sep 29, 2023
Paccar Incorporated
NHTSA Campaign: 23V617000 SAFETY RECALL
871 Vehicles Affected
Recall Date: Sep 5, 2023
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2023-2024 Kenworth T280, T380, T480, Peterbilt 536, 537, and 548 trucks. The remote Stage 2 fuel filter hoses may have been damaged during production, allowing the hoses to leak or disconnect.

Potential Risk:
A disconnected hose will result in an engine stall, increasing the risk of a crash. Also, a fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Dealers will replace both hoses, free of charge. Owner notification letters are expected to be mailed November 4, 2023. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 23KWF and 23PBF.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 23KWF and 23PBF
Notice Date: Sep 13, 2023
Recall Date: Sep 5, 2023
Paccar Incorporated
NHTSA Campaign: 23V504000 SAFETY RECALL
72 Vehicles Affected
Recall Date: Jul 21, 2023
Safety Issue:

PACCAR Incorportated (PACCAR) is recalling certain 2023-2024 Peterbilt 536, 537, 548, 2023-2024 Kenworth T280, T480, and 2024 Kenworth T380 vehicles. The adhesive thread-lock may not have been applied to the four flange mounted yoke bolt threads, allowing the driveline fasteners to loosen.

Potential Risk:
Loose fasteners may allow the driveline to separate from the truck, increasing the risk of a crash.
FREE Recall Solution:
Dealers will apply adhesive thread-lock and replace the fasteners, free of charge. Owner notification letters are expected to be mailed September 19, 2023. Owners may contact PACCAR's customer service at 1-425-828-5888 (Kenworth) or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 23KWE and 23PBE.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 23KWE and 23PBE
Notice Date: Sep 1, 2023
Recall Date: Jul 21, 2023
Paccar Incorporated
NHTSA Campaign: 23V087000 SAFETY RECALL
8K Vehicles Affected
Recall Date: Feb 15, 2023
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Kenworth T280, T380, T480, Peterbilt 536, 537, and 548 vehicles. When the brake pedal is fully applied and then released rapidly, the pedal plunger that connects the brake pedal to the brake valve may become disconnected, causing the service brakes to fail.

Potential Risk:
Service brake failure can increase the risk of a crash.
FREE Recall Solution:
Dealers will add a pedal restraint bracket, free of charge. Owner notification letters were mailed April 7, 2023. Owners may contact Kenworth's customer service at 1-425-828-588 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 23KWB and 23PBB.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 23KWB and 23PBB
Notice Date: Apr 6, 2023
Recall Date: Feb 15, 2023
Paccar Incorporated
NHTSA Campaign: 22V631000 SAFETY RECALL
1.6K Vehicles Affected
Recall Date: Aug 17, 2022
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2023 Peterbilt 220, 389, 520, 536, 537, 348, 367, 567, 548, 579, and 2023 Kenworth T680, K270, T440, T880, W990, K370, T280, T380, T480, T800, and W900 vehicles. The engine control module (ECM) may experience an internal electrical short-circuit, causing the engine to stall.

Potential Risk:
An unexpected engine stall can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the ECM, free of charge. Owner notification letters are expected to be mailed October 16, 2022. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's number for this recall is 22KWG and 22PBG.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 22KWG and 22PBG
Notice Date: Sep 26, 2022
Recall Date: Aug 17, 2022
Paccar Incorporated
NHTSA Campaign: 22V547000 SAFETY RECALL
47.5K Vehicles Affected
Recall Date: Jul 28, 2022
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T170, T270, T280, T370, T380, T440, T470, T480, T680, T800, T880, W900, W990, C500, and 2022-2023 Peterbilt 325, 330, 337, 348, 365, 367, 389, 520, 536, 537, 548, 567, and 579 vehicles. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.

Potential Risk:
A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the steering gear serial numbers, and replace the steering gears as necessary, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22PBE and 22KWE.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 22PBE, 22KWE
Notice Date: Sep 26, 2022
Recall Date: Jul 28, 2022
Paccar Incorporated
NHTSA Campaign: 22V424000 SAFETY RECALL
3 Vehicles Affected
Recall Date: Jun 15, 2022
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2022 Kenworth T180 and 2023 Kenworth T280 and Peterbilt 535 vehicles. The ABS telltale was not enabled on certain vehicles, and will not illuminate even during an ABS malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems."

Potential Risk:
An inoperational ABS system may not notify the driver of a malfunction, increasing the risk of a crash.
FREE Recall Solution:
Dealers will perform a complete software update to correct the parameter setting, free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact PACCAR's customer service at 1-425-828-5888 (Kenworth); 1-940-591-4220 (Peterbilt). PACCAR's number for this recall is 22KWC and 22PBC.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 22KWC and 22PBC
Notice Date: Dec 9, 2022
Recall Date: Jun 15, 2022
Paccar Incorporated
NHTSA Campaign: 22V425000 SAFETY RECALL
402 Vehicles Affected
Recall Date: Jun 15, 2022
Safety Issue:

PACCAR, Incorporated (PACCAR) is recalling certain 2022 Kenworth T180, 2021-2023 Kenworth T280, 2022-2023 Kenworth T380, 2022-2023 Peterbilt 536, and 537 vehicles. Internal components of the transmission actuator may slip, causing the actuator to become miscalibrated.

Potential Risk:
A miscalibrated actuator may cause the transmission to shift into an unexpected gear, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the transmission actuator, free of charge. Owner notification letters were mailed December 8, 2022. Owners may contact PACCAR's customer service at 1-425-828-5888 (Kenworth); 1-940-591-4220 (Peterbilt). PACCAR's number for this recall is 22KWD and 22PBD.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KENWORTH dealer to schedule your FREE recall repair.
Manufacturer: KENWORTH
Mfg Campaign: 22KWD and 22PBD
Notice Date: Dec 8, 2022
Recall Date: Jun 15, 2022

Consumer Complaints

1 Complaint
Paccar Incorporated
Campaign: 11498083 Other
Dec 19, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2023 Kenworth T280. The contact stated while driving at various speeds, the gears were not shifting properly. No warning lights were illuminated. The contact made a local dealer aware of the failure, and a mechanic was sent to his residence on two occasions for a service call, where it was diagnosed that the transmission actuator needed to be replaced. The vehicle was repaired both times; however, the failure recurred, and the contact then stated that he received notification of NHTSA Campaign Number: 22V425000 (Power Train). The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 1,200.

Corrective Action:

The contact owns a 2023 Kenworth T280. The contact stated while driving at various speeds, the gears were not shifting properly. No warning lights were illuminated. The contact made a local dealer aware of the failure, and a mechanic was sent to his residence on two occasions for a service call, where it was diagnosed that the transmission actuator needed to be replaced. The vehicle was repaired both times; however, the failure recurred, and the contact then stated that he received notification of NHTSA Campaign Number: 22V425000 (Power Train). The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 1,200.

Additional Notes:

The contact owns a 2023 Kenworth T280. The contact stated while driving at various speeds, the gears were not shifting properly. No warning lights were illuminated. The contact made a local dealer aware of the failure, and a mechanic was sent to his residence on two occasions for a service call, where it was diagnosed that the transmission actuator needed to be replaced. The vehicle was repaired both times; however, the failure recurred, and the contact then stated that he received notification of NHTSA Campaign Number: 22V425000 (Power Train). The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 1,200.

Manufacturer: KENWORTH
Mfg Campaign: 11498083
Notice Date: Dec 19, 2022
Recall Date: Dec 19, 2022
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