Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kawasaki Motors Corp., U.s.a.
Safety Issue:
Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2018-2020 Ninja H2 SX, Ninja H2 SXSE, and 2019-2020 Ninja H2 SXSE+ motorcycles. In the event of a gear misengagement the engine electronic control unit (ECU) programming doesn't have the capability to suppress high RPM during transmission. If the transmission gears are not properly engaged while shifting into 4th or 5th gear, high engine RPM can cause the output gears of 4th or 5th to fracture when the gears re-engage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: MC20-10
Recall Date: Nov 2, 2020
Kawasaki Motors Corp., U.s.a.
Safety Issue:
Kawasaki Motors Corp., U.S.A. (Kawasaki) is recalling certain 2018 Kawasaki Ninja H2 SX SE (ZXT02BJ) motorcycles. The pin for the center stand spring may have been improperly welded, and, as a result, the pin may shift or fall off resulting in the spring detaching and the center stand dropping to the ground unexpectedly and dragging while riding.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: MC18-05
Recall Date: Aug 30, 2018
Consumer Complaints
3 ComplaintsKawasaki Motors Corp., U.s.a.
Defect Description:
ENGINE
Potential Consequences:
ISSUES SHIFTING... IM SUSPECTING ITS THE BRAKE IN OIL CAUSING THIS BECAUSE AT LEAST 15 TIMES UP UNTIL MY FIRST OIL CHANGE YOU WOULD BE SHIFTING GEARS AND THE GEAR WOULDN'T FULLY ENGAGE UNEXPECTEDLY CAUSING THE BIKE TO RAPIDLY SLOW DOWN WITH CARS BEHIND ME HAVING TO SLAM ON BRAKES. AND ALSO AT LEAST ONCE A DAY WHEN ATTEMPTING TO DOWN SHIFT THE SHIFTIER WILL FEEL SOLID AS A ROCK LIKE ITS IN FIRST GEAR AND THEN YOU'LL TRY AGAIN AND THEN IS GOES INTO GEAR FINE. ALSO ON SEVERAL OCCASIONS WHEN TRYING TO START BIKE ILL TURN IGNITION ON, THEN HALF CLICK SHIFTIER UP TO GET IT IN NEUTRAL AND WITH THE SHIFT INDICATOR SAYING ITS IN NEUTRAL I'LL HIT THE START BUTTON AND THE BIKE WILL RIDE THE STARTER CAUSING THE BIKE TO LEAP FORWARD LIKE ITS STILL IN GEAR. IVE CONTACTED KAWASAKI AND WAS TIOLD TO TAKE IT TO THE DEALER, I TOLD THEM THAT IVE ALREADY DONE THAT AND WAS TOLD THEY DIDN'T FIND AN ISSUE AND AHVENT HEARD A RESPONSE FROM KAWASAKI SINCE
Corrective Action:
ISSUES SHIFTING... IM SUSPECTING ITS THE BRAKE IN OIL CAUSING THIS BECAUSE AT LEAST 15 TIMES UP UNTIL MY FIRST OIL CHANGE YOU WOULD BE SHIFTING GEARS AND THE GEAR WOULDN'T FULLY ENGAGE UNEXPECTEDLY CAUSING THE BIKE TO RAPIDLY SLOW DOWN WITH CARS BEHIND ME HAVING TO SLAM ON BRAKES. AND ALSO AT LEAST ONCE A DAY WHEN ATTEMPTING TO DOWN SHIFT THE SHIFTIER WILL FEEL SOLID AS A ROCK LIKE ITS IN FIRST GEAR AND THEN YOU'LL TRY AGAIN AND THEN IS GOES INTO GEAR FINE. ALSO ON SEVERAL OCCASIONS WHEN TRYING TO START BIKE ILL TURN IGNITION ON, THEN HALF CLICK SHIFTIER UP TO GET IT IN NEUTRAL AND WITH THE SHIFT INDICATOR SAYING ITS IN NEUTRAL I'LL HIT THE START BUTTON AND THE BIKE WILL RIDE THE STARTER CAUSING THE BIKE TO LEAP FORWARD LIKE ITS STILL IN GEAR. IVE CONTACTED KAWASAKI AND WAS TIOLD TO TAKE IT TO THE DEALER, I TOLD THEM THAT IVE ALREADY DONE THAT AND WAS TOLD THEY DIDN'T FIND AN ISSUE AND AHVENT HEARD A RESPONSE FROM KAWASAKI SINCE
Additional Notes:
ISSUES SHIFTING... IM SUSPECTING ITS THE BRAKE IN OIL CAUSING THIS BECAUSE AT LEAST 15 TIMES UP UNTIL MY FIRST OIL CHANGE YOU WOULD BE SHIFTING GEARS AND THE GEAR WOULDN'T FULLY ENGAGE UNEXPECTEDLY CAUSING THE BIKE TO RAPIDLY SLOW DOWN WITH CARS BEHIND ME HAVING TO SLAM ON BRAKES. AND ALSO AT LEAST ONCE A DAY WHEN ATTEMPTING TO DOWN SHIFT THE SHIFTIER WILL FEEL SOLID AS A ROCK LIKE ITS IN FIRST GEAR AND THEN YOU'LL TRY AGAIN AND THEN IS GOES INTO GEAR FINE. ALSO ON SEVERAL OCCASIONS WHEN TRYING TO START BIKE ILL TURN IGNITION ON, THEN HALF CLICK SHIFTIER UP TO GET IT IN NEUTRAL AND WITH THE SHIFT INDICATOR SAYING ITS IN NEUTRAL I'LL HIT THE START BUTTON AND THE BIKE WILL RIDE THE STARTER CAUSING THE BIKE TO LEAP FORWARD LIKE ITS STILL IN GEAR. IVE CONTACTED KAWASAKI AND WAS TIOLD TO TAKE IT TO THE DEALER, I TOLD THEM THAT IVE ALREADY DONE THAT AND WAS TOLD THEY DIDN'T FIND AN ISSUE AND AHVENT HEARD A RESPONSE FROM KAWASAKI SINCE
Mfg Campaign: 11099460
Recall Date: Jun 4, 2018
Kawasaki Motors Corp., U.s.a.
Defect Description:
POWER TRAIN
Potential Consequences:
ISSUES SHIFTING... IM SUSPECTING ITS THE BRAKE IN OIL CAUSING THIS BECAUSE AT LEAST 15 TIMES UP UNTIL MY FIRST OIL CHANGE YOU WOULD BE SHIFTING GEARS AND THE GEAR WOULDN'T FULLY ENGAGE UNEXPECTEDLY CAUSING THE BIKE TO RAPIDLY SLOW DOWN WITH CARS BEHIND ME HAVING TO SLAM ON BRAKES. AND ALSO AT LEAST ONCE A DAY WHEN ATTEMPTING TO DOWN SHIFT THE SHIFTIER WILL FEEL SOLID AS A ROCK LIKE ITS IN FIRST GEAR AND THEN YOU'LL TRY AGAIN AND THEN IS GOES INTO GEAR FINE. ALSO ON SEVERAL OCCASIONS WHEN TRYING TO START BIKE ILL TURN IGNITION ON, THEN HALF CLICK SHIFTIER UP TO GET IT IN NEUTRAL AND WITH THE SHIFT INDICATOR SAYING ITS IN NEUTRAL I'LL HIT THE START BUTTON AND THE BIKE WILL RIDE THE STARTER CAUSING THE BIKE TO LEAP FORWARD LIKE ITS STILL IN GEAR. IVE CONTACTED KAWASAKI AND WAS TIOLD TO TAKE IT TO THE DEALER, I TOLD THEM THAT IVE ALREADY DONE THAT AND WAS TOLD THEY DIDN'T FIND AN ISSUE AND AHVENT HEARD A RESPONSE FROM KAWASAKI SINCE
Corrective Action:
ISSUES SHIFTING... IM SUSPECTING ITS THE BRAKE IN OIL CAUSING THIS BECAUSE AT LEAST 15 TIMES UP UNTIL MY FIRST OIL CHANGE YOU WOULD BE SHIFTING GEARS AND THE GEAR WOULDN'T FULLY ENGAGE UNEXPECTEDLY CAUSING THE BIKE TO RAPIDLY SLOW DOWN WITH CARS BEHIND ME HAVING TO SLAM ON BRAKES. AND ALSO AT LEAST ONCE A DAY WHEN ATTEMPTING TO DOWN SHIFT THE SHIFTIER WILL FEEL SOLID AS A ROCK LIKE ITS IN FIRST GEAR AND THEN YOU'LL TRY AGAIN AND THEN IS GOES INTO GEAR FINE. ALSO ON SEVERAL OCCASIONS WHEN TRYING TO START BIKE ILL TURN IGNITION ON, THEN HALF CLICK SHIFTIER UP TO GET IT IN NEUTRAL AND WITH THE SHIFT INDICATOR SAYING ITS IN NEUTRAL I'LL HIT THE START BUTTON AND THE BIKE WILL RIDE THE STARTER CAUSING THE BIKE TO LEAP FORWARD LIKE ITS STILL IN GEAR. IVE CONTACTED KAWASAKI AND WAS TIOLD TO TAKE IT TO THE DEALER, I TOLD THEM THAT IVE ALREADY DONE THAT AND WAS TOLD THEY DIDN'T FIND AN ISSUE AND AHVENT HEARD A RESPONSE FROM KAWASAKI SINCE
Additional Notes:
ISSUES SHIFTING... IM SUSPECTING ITS THE BRAKE IN OIL CAUSING THIS BECAUSE AT LEAST 15 TIMES UP UNTIL MY FIRST OIL CHANGE YOU WOULD BE SHIFTING GEARS AND THE GEAR WOULDN'T FULLY ENGAGE UNEXPECTEDLY CAUSING THE BIKE TO RAPIDLY SLOW DOWN WITH CARS BEHIND ME HAVING TO SLAM ON BRAKES. AND ALSO AT LEAST ONCE A DAY WHEN ATTEMPTING TO DOWN SHIFT THE SHIFTIER WILL FEEL SOLID AS A ROCK LIKE ITS IN FIRST GEAR AND THEN YOU'LL TRY AGAIN AND THEN IS GOES INTO GEAR FINE. ALSO ON SEVERAL OCCASIONS WHEN TRYING TO START BIKE ILL TURN IGNITION ON, THEN HALF CLICK SHIFTIER UP TO GET IT IN NEUTRAL AND WITH THE SHIFT INDICATOR SAYING ITS IN NEUTRAL I'LL HIT THE START BUTTON AND THE BIKE WILL RIDE THE STARTER CAUSING THE BIKE TO LEAP FORWARD LIKE ITS STILL IN GEAR. IVE CONTACTED KAWASAKI AND WAS TIOLD TO TAKE IT TO THE DEALER, I TOLD THEM THAT IVE ALREADY DONE THAT AND WAS TOLD THEY DIDN'T FIND AN ISSUE AND AHVENT HEARD A RESPONSE FROM KAWASAKI SINCE
Mfg Campaign: 11099460
Recall Date: Jun 4, 2018
Kawasaki Motors Corp., U.s.a.
Defect Description:
POWER TRAIN
Potential Consequences:
ON MY WAY HOME FROM THE DEALER IT POPPED OUT OF GEAR AND ACTED LIKE IT MISSED A GEAR TWICE. HAVE HAD IT ABOUT 20 DAYS NOW AND ITS MISSED OUT POPPED OUT OF GEAR AT LEAST 20 OR 25 TIMES NOW. THIS SHOULDN'T BE HAPPENING ON A NEW BIKE
Corrective Action:
ON MY WAY HOME FROM THE DEALER IT POPPED OUT OF GEAR AND ACTED LIKE IT MISSED A GEAR TWICE. HAVE HAD IT ABOUT 20 DAYS NOW AND ITS MISSED OUT POPPED OUT OF GEAR AT LEAST 20 OR 25 TIMES NOW. THIS SHOULDN'T BE HAPPENING ON A NEW BIKE
Additional Notes:
ON MY WAY HOME FROM THE DEALER IT POPPED OUT OF GEAR AND ACTED LIKE IT MISSED A GEAR TWICE. HAVE HAD IT ABOUT 20 DAYS NOW AND ITS MISSED OUT POPPED OUT OF GEAR AT LEAST 20 OR 25 TIMES NOW. THIS SHOULDN'T BE HAPPENING ON A NEW BIKE
Mfg Campaign: 11096435
Recall Date: May 16, 2018
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