Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kawasaki Motors Corp., U.s.a.
Safety Issue:
Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2021 Z400 ABS (ER400D), Ninja 400 (EX400H) and Ninja 400 ABS (EX400G) motorcycles. The strength of the camshaft chain tensioner may be insufficient due to improper heat treatment, possibly causing it to be damaged.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: MC20-13
Recall Date: Dec 11, 2020
Consumer Complaints
1 ComplaintKawasaki Motors Corp., U.s.a.
Defect Description:
POWER TRAIN
Potential Consequences:
This issue has been documented on hundreds of KAWASAKI NINJA400 Motorcycles ranging from 2019 to 2023. The clutch will malfunction and slip with miles as low as 200. I personally have a ninja 400 from the dealership with 7000 miles on it and the clutch is indeed slipping abnormally and this has almost caused me in many times to loose control as it creates a very unpredictable situation. for many drivers. This needs to be recalled as kawasaki is avoiding this due to the “costs”. This is unacceptable please do your investigation into this further as to see how notorious this problem actually is and how unsafe of a situation it creates to to the general public.
Corrective Action:
This issue has been documented on hundreds of KAWASAKI NINJA400 Motorcycles ranging from 2019 to 2023. The clutch will malfunction and slip with miles as low as 200. I personally have a ninja 400 from the dealership with 7000 miles on it and the clutch is indeed slipping abnormally and this has almost caused me in many times to loose control as it creates a very unpredictable situation. for many drivers. This needs to be recalled as kawasaki is avoiding this due to the “costs”. This is unacceptable please do your investigation into this further as to see how notorious this problem actually is and how unsafe of a situation it creates to to the general public.
Additional Notes:
This issue has been documented on hundreds of KAWASAKI NINJA400 Motorcycles ranging from 2019 to 2023. The clutch will malfunction and slip with miles as low as 200. I personally have a ninja 400 from the dealership with 7000 miles on it and the clutch is indeed slipping abnormally and this has almost caused me in many times to loose control as it creates a very unpredictable situation. for many drivers. This needs to be recalled as kawasaki is avoiding this due to the “costs”. This is unacceptable please do your investigation into this further as to see how notorious this problem actually is and how unsafe of a situation it creates to to the general public.
Mfg Campaign: 11627639
Recall Date: Nov 27, 2024
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