Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The incorrect dash wiring harness was installed, which can result in inoperative trailer lighting. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: B9B
Recall Date: Nov 19, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The vehicles are equipped with incorrect tail lights that may be obstructed by the spare tire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 90B
Recall Date: Aug 8, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The power distribution center may prevent the trailer turn signal lights and taillights from operating as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 57B
Recall Date: Jun 6, 2024
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14B,33B,34B,35B,36B
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 04B
Recall Date: Feb 15, 2024
Consumer Complaints
58 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I own a 2024 Jeep Wrangler 4xe (VIN: [XXX] ) that has experienced multiple hybrid system failures since the week of purchase. Despite several major repairs, the issues persist — raising significant safety and reliability concerns. Timeline of Major Issues: •[XXX]: Just two days after purchase, the vehicle was brought into the shop for hybrid system failure, requiring replacement of the high-voltage wiring harness and electric cooling heater. •Shortly after, the check engine light returned (per service staff, likely another hybrid fault). I was unable to bring it in at the time, and the light later turned off on its own. •[XXX}: After overnight charging, the battery was dead and the vehicle wouldn’t start. My wife (a medical provider) had to leave work to assist, causing major disruptions to patient care, financial loss, and missed school for my son. •[XXX]: After another overnight charge, the vehicle again failed to start, with more difficulty getting it to run than before. •[XXX}: The vehicle was returned to the shop and required replacement of the hybrid powertrain chip and additional high-voltage wiring. These failures mirror the symptoms and component issues currently under investigation in Recall 95B, yet my VIN does not show any open recalls, and I was never notified of any hybrid system defect. My vehicle has experienced the same hazardous failures and received the same repairs as affected vehicles. I am submitting this complaint because I believe my vehicle was improperly excluded from safety-related notifications and may be affected by a known, systemic hybrid defect. I am requesting that NHTSA include this case in its ongoing investigation into Jeep 4xe hybrid propulsion failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I own a 2024 Jeep Wrangler 4xe (VIN: [XXX] ) that has experienced multiple hybrid system failures since the week of purchase. Despite several major repairs, the issues persist — raising significant safety and reliability concerns. Timeline of Major Issues: •[XXX]: Just two days after purchase, the vehicle was brought into the shop for hybrid system failure, requiring replacement of the high-voltage wiring harness and electric cooling heater. •Shortly after, the check engine light returned (per service staff, likely another hybrid fault). I was unable to bring it in at the time, and the light later turned off on its own. •[XXX}: After overnight charging, the battery was dead and the vehicle wouldn’t start. My wife (a medical provider) had to leave work to assist, causing major disruptions to patient care, financial loss, and missed school for my son. •[XXX]: After another overnight charge, the vehicle again failed to start, with more difficulty getting it to run than before. •[XXX}: The vehicle was returned to the shop and required replacement of the hybrid powertrain chip and additional high-voltage wiring. These failures mirror the symptoms and component issues currently under investigation in Recall 95B, yet my VIN does not show any open recalls, and I was never notified of any hybrid system defect. My vehicle has experienced the same hazardous failures and received the same repairs as affected vehicles. I am submitting this complaint because I believe my vehicle was improperly excluded from safety-related notifications and may be affected by a known, systemic hybrid defect. I am requesting that NHTSA include this case in its ongoing investigation into Jeep 4xe hybrid propulsion failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I own a 2024 Jeep Wrangler 4xe (VIN: [XXX] ) that has experienced multiple hybrid system failures since the week of purchase. Despite several major repairs, the issues persist — raising significant safety and reliability concerns. Timeline of Major Issues: •[XXX]: Just two days after purchase, the vehicle was brought into the shop for hybrid system failure, requiring replacement of the high-voltage wiring harness and electric cooling heater. •Shortly after, the check engine light returned (per service staff, likely another hybrid fault). I was unable to bring it in at the time, and the light later turned off on its own. •[XXX}: After overnight charging, the battery was dead and the vehicle wouldn’t start. My wife (a medical provider) had to leave work to assist, causing major disruptions to patient care, financial loss, and missed school for my son. •[XXX]: After another overnight charge, the vehicle again failed to start, with more difficulty getting it to run than before. •[XXX}: The vehicle was returned to the shop and required replacement of the hybrid powertrain chip and additional high-voltage wiring. These failures mirror the symptoms and component issues currently under investigation in Recall 95B, yet my VIN does not show any open recalls, and I was never notified of any hybrid system defect. My vehicle has experienced the same hazardous failures and received the same repairs as affected vehicles. I am submitting this complaint because I believe my vehicle was improperly excluded from safety-related notifications and may be affected by a known, systemic hybrid defect. I am requesting that NHTSA include this case in its ongoing investigation into Jeep 4xe hybrid propulsion failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11674693
Recall Date: Jul 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I own a 2024 Jeep Wrangler 4xe (VIN: [XXX] ) that has experienced multiple hybrid system failures since the week of purchase. Despite several major repairs, the issues persist — raising significant safety and reliability concerns. Timeline of Major Issues: •[XXX]: Just two days after purchase, the vehicle was brought into the shop for hybrid system failure, requiring replacement of the high-voltage wiring harness and electric cooling heater. •Shortly after, the check engine light returned (per service staff, likely another hybrid fault). I was unable to bring it in at the time, and the light later turned off on its own. •[XXX}: After overnight charging, the battery was dead and the vehicle wouldn’t start. My wife (a medical provider) had to leave work to assist, causing major disruptions to patient care, financial loss, and missed school for my son. •[XXX]: After another overnight charge, the vehicle again failed to start, with more difficulty getting it to run than before. •[XXX}: The vehicle was returned to the shop and required replacement of the hybrid powertrain chip and additional high-voltage wiring. These failures mirror the symptoms and component issues currently under investigation in Recall 95B, yet my VIN does not show any open recalls, and I was never notified of any hybrid system defect. My vehicle has experienced the same hazardous failures and received the same repairs as affected vehicles. I am submitting this complaint because I believe my vehicle was improperly excluded from safety-related notifications and may be affected by a known, systemic hybrid defect. I am requesting that NHTSA include this case in its ongoing investigation into Jeep 4xe hybrid propulsion failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I own a 2024 Jeep Wrangler 4xe (VIN: [XXX] ) that has experienced multiple hybrid system failures since the week of purchase. Despite several major repairs, the issues persist — raising significant safety and reliability concerns. Timeline of Major Issues: •[XXX]: Just two days after purchase, the vehicle was brought into the shop for hybrid system failure, requiring replacement of the high-voltage wiring harness and electric cooling heater. •Shortly after, the check engine light returned (per service staff, likely another hybrid fault). I was unable to bring it in at the time, and the light later turned off on its own. •[XXX}: After overnight charging, the battery was dead and the vehicle wouldn’t start. My wife (a medical provider) had to leave work to assist, causing major disruptions to patient care, financial loss, and missed school for my son. •[XXX]: After another overnight charge, the vehicle again failed to start, with more difficulty getting it to run than before. •[XXX}: The vehicle was returned to the shop and required replacement of the hybrid powertrain chip and additional high-voltage wiring. These failures mirror the symptoms and component issues currently under investigation in Recall 95B, yet my VIN does not show any open recalls, and I was never notified of any hybrid system defect. My vehicle has experienced the same hazardous failures and received the same repairs as affected vehicles. I am submitting this complaint because I believe my vehicle was improperly excluded from safety-related notifications and may be affected by a known, systemic hybrid defect. I am requesting that NHTSA include this case in its ongoing investigation into Jeep 4xe hybrid propulsion failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I own a 2024 Jeep Wrangler 4xe (VIN: [XXX] ) that has experienced multiple hybrid system failures since the week of purchase. Despite several major repairs, the issues persist — raising significant safety and reliability concerns. Timeline of Major Issues: •[XXX]: Just two days after purchase, the vehicle was brought into the shop for hybrid system failure, requiring replacement of the high-voltage wiring harness and electric cooling heater. •Shortly after, the check engine light returned (per service staff, likely another hybrid fault). I was unable to bring it in at the time, and the light later turned off on its own. •[XXX}: After overnight charging, the battery was dead and the vehicle wouldn’t start. My wife (a medical provider) had to leave work to assist, causing major disruptions to patient care, financial loss, and missed school for my son. •[XXX]: After another overnight charge, the vehicle again failed to start, with more difficulty getting it to run than before. •[XXX}: The vehicle was returned to the shop and required replacement of the hybrid powertrain chip and additional high-voltage wiring. These failures mirror the symptoms and component issues currently under investigation in Recall 95B, yet my VIN does not show any open recalls, and I was never notified of any hybrid system defect. My vehicle has experienced the same hazardous failures and received the same repairs as affected vehicles. I am submitting this complaint because I believe my vehicle was improperly excluded from safety-related notifications and may be affected by a known, systemic hybrid defect. I am requesting that NHTSA include this case in its ongoing investigation into Jeep 4xe hybrid propulsion failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11674693
Recall Date: Jul 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I own a 2024 Jeep Wrangler 4xe (VIN: [XXX] ) that has experienced multiple hybrid system failures since the week of purchase. Despite several major repairs, the issues persist — raising significant safety and reliability concerns. Timeline of Major Issues: •[XXX]: Just two days after purchase, the vehicle was brought into the shop for hybrid system failure, requiring replacement of the high-voltage wiring harness and electric cooling heater. •Shortly after, the check engine light returned (per service staff, likely another hybrid fault). I was unable to bring it in at the time, and the light later turned off on its own. •[XXX}: After overnight charging, the battery was dead and the vehicle wouldn’t start. My wife (a medical provider) had to leave work to assist, causing major disruptions to patient care, financial loss, and missed school for my son. •[XXX]: After another overnight charge, the vehicle again failed to start, with more difficulty getting it to run than before. •[XXX}: The vehicle was returned to the shop and required replacement of the hybrid powertrain chip and additional high-voltage wiring. These failures mirror the symptoms and component issues currently under investigation in Recall 95B, yet my VIN does not show any open recalls, and I was never notified of any hybrid system defect. My vehicle has experienced the same hazardous failures and received the same repairs as affected vehicles. I am submitting this complaint because I believe my vehicle was improperly excluded from safety-related notifications and may be affected by a known, systemic hybrid defect. I am requesting that NHTSA include this case in its ongoing investigation into Jeep 4xe hybrid propulsion failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I own a 2024 Jeep Wrangler 4xe (VIN: [XXX] ) that has experienced multiple hybrid system failures since the week of purchase. Despite several major repairs, the issues persist — raising significant safety and reliability concerns. Timeline of Major Issues: •[XXX]: Just two days after purchase, the vehicle was brought into the shop for hybrid system failure, requiring replacement of the high-voltage wiring harness and electric cooling heater. •Shortly after, the check engine light returned (per service staff, likely another hybrid fault). I was unable to bring it in at the time, and the light later turned off on its own. •[XXX}: After overnight charging, the battery was dead and the vehicle wouldn’t start. My wife (a medical provider) had to leave work to assist, causing major disruptions to patient care, financial loss, and missed school for my son. •[XXX]: After another overnight charge, the vehicle again failed to start, with more difficulty getting it to run than before. •[XXX}: The vehicle was returned to the shop and required replacement of the hybrid powertrain chip and additional high-voltage wiring. These failures mirror the symptoms and component issues currently under investigation in Recall 95B, yet my VIN does not show any open recalls, and I was never notified of any hybrid system defect. My vehicle has experienced the same hazardous failures and received the same repairs as affected vehicles. I am submitting this complaint because I believe my vehicle was improperly excluded from safety-related notifications and may be affected by a known, systemic hybrid defect. I am requesting that NHTSA include this case in its ongoing investigation into Jeep 4xe hybrid propulsion failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I own a 2024 Jeep Wrangler 4xe (VIN: [XXX] ) that has experienced multiple hybrid system failures since the week of purchase. Despite several major repairs, the issues persist — raising significant safety and reliability concerns. Timeline of Major Issues: •[XXX]: Just two days after purchase, the vehicle was brought into the shop for hybrid system failure, requiring replacement of the high-voltage wiring harness and electric cooling heater. •Shortly after, the check engine light returned (per service staff, likely another hybrid fault). I was unable to bring it in at the time, and the light later turned off on its own. •[XXX}: After overnight charging, the battery was dead and the vehicle wouldn’t start. My wife (a medical provider) had to leave work to assist, causing major disruptions to patient care, financial loss, and missed school for my son. •[XXX]: After another overnight charge, the vehicle again failed to start, with more difficulty getting it to run than before. •[XXX}: The vehicle was returned to the shop and required replacement of the hybrid powertrain chip and additional high-voltage wiring. These failures mirror the symptoms and component issues currently under investigation in Recall 95B, yet my VIN does not show any open recalls, and I was never notified of any hybrid system defect. My vehicle has experienced the same hazardous failures and received the same repairs as affected vehicles. I am submitting this complaint because I believe my vehicle was improperly excluded from safety-related notifications and may be affected by a known, systemic hybrid defect. I am requesting that NHTSA include this case in its ongoing investigation into Jeep 4xe hybrid propulsion failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11674693
Recall Date: Jul 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle abruptly lost all power while driving, multiple panel lights, turtle mode. Twice now, first time at an intersection (April 10, 2025), second time on street in front of my house after pulling out of driveway. Loss of power steering, insufficient power to get back up driveway to garage. Towed both times. First time spent 18 days at dealer, "multiple DTC codes", no definitive diagnosis. Back at dealer now for past 11 days, no diagnosis yet. Could easily have been life-threatening situation if occured while driving on freeway or at speed. Apparently known problem with these Jeep HEVs.
Corrective Action:
Vehicle abruptly lost all power while driving, multiple panel lights, turtle mode. Twice now, first time at an intersection (April 10, 2025), second time on street in front of my house after pulling out of driveway. Loss of power steering, insufficient power to get back up driveway to garage. Towed both times. First time spent 18 days at dealer, "multiple DTC codes", no definitive diagnosis. Back at dealer now for past 11 days, no diagnosis yet. Could easily have been life-threatening situation if occured while driving on freeway or at speed. Apparently known problem with these Jeep HEVs.
Additional Notes:
Vehicle abruptly lost all power while driving, multiple panel lights, turtle mode. Twice now, first time at an intersection (April 10, 2025), second time on street in front of my house after pulling out of driveway. Loss of power steering, insufficient power to get back up driveway to garage. Towed both times. First time spent 18 days at dealer, "multiple DTC codes", no definitive diagnosis. Back at dealer now for past 11 days, no diagnosis yet. Could easily have been life-threatening situation if occured while driving on freeway or at speed. Apparently known problem with these Jeep HEVs.
Mfg Campaign: 11674165
Recall Date: Jul 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle abruptly lost all power while driving, multiple panel lights, turtle mode. Twice now, first time at an intersection (April 10, 2025), second time on street in front of my house after pulling out of driveway. Loss of power steering, insufficient power to get back up driveway to garage. Towed both times. First time spent 18 days at dealer, "multiple DTC codes", no definitive diagnosis. Back at dealer now for past 11 days, no diagnosis yet. Could easily have been life-threatening situation if occured while driving on freeway or at speed. Apparently known problem with these Jeep HEVs.
Corrective Action:
Vehicle abruptly lost all power while driving, multiple panel lights, turtle mode. Twice now, first time at an intersection (April 10, 2025), second time on street in front of my house after pulling out of driveway. Loss of power steering, insufficient power to get back up driveway to garage. Towed both times. First time spent 18 days at dealer, "multiple DTC codes", no definitive diagnosis. Back at dealer now for past 11 days, no diagnosis yet. Could easily have been life-threatening situation if occured while driving on freeway or at speed. Apparently known problem with these Jeep HEVs.
Additional Notes:
Vehicle abruptly lost all power while driving, multiple panel lights, turtle mode. Twice now, first time at an intersection (April 10, 2025), second time on street in front of my house after pulling out of driveway. Loss of power steering, insufficient power to get back up driveway to garage. Towed both times. First time spent 18 days at dealer, "multiple DTC codes", no definitive diagnosis. Back at dealer now for past 11 days, no diagnosis yet. Could easily have been life-threatening situation if occured while driving on freeway or at speed. Apparently known problem with these Jeep HEVs.
Mfg Campaign: 11674165
Recall Date: Jul 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle abruptly lost all power while driving, multiple panel lights, turtle mode. Twice now, first time at an intersection (April 10, 2025), second time on street in front of my house after pulling out of driveway. Loss of power steering, insufficient power to get back up driveway to garage. Towed both times. First time spent 18 days at dealer, "multiple DTC codes", no definitive diagnosis. Back at dealer now for past 11 days, no diagnosis yet. Could easily have been life-threatening situation if occured while driving on freeway or at speed. Apparently known problem with these Jeep HEVs.
Corrective Action:
Vehicle abruptly lost all power while driving, multiple panel lights, turtle mode. Twice now, first time at an intersection (April 10, 2025), second time on street in front of my house after pulling out of driveway. Loss of power steering, insufficient power to get back up driveway to garage. Towed both times. First time spent 18 days at dealer, "multiple DTC codes", no definitive diagnosis. Back at dealer now for past 11 days, no diagnosis yet. Could easily have been life-threatening situation if occured while driving on freeway or at speed. Apparently known problem with these Jeep HEVs.
Additional Notes:
Vehicle abruptly lost all power while driving, multiple panel lights, turtle mode. Twice now, first time at an intersection (April 10, 2025), second time on street in front of my house after pulling out of driveway. Loss of power steering, insufficient power to get back up driveway to garage. Towed both times. First time spent 18 days at dealer, "multiple DTC codes", no definitive diagnosis. Back at dealer now for past 11 days, no diagnosis yet. Could easily have been life-threatening situation if occured while driving on freeway or at speed. Apparently known problem with these Jeep HEVs.
Mfg Campaign: 11674165
Recall Date: Jul 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After a UConnect OTA software update was received in Feb of 2025, the radio frequently crashes and reboots shortly after starting the car. Frequently this will result in the backup camera image being frozen for up to 30 seconds before the radio reboots. This causes a potentially dangerous situation if you rely on the camera while backing up. Also, after this happens the wireless access point can not be enabled without manually rebooting the radio again.
Corrective Action:
After a UConnect OTA software update was received in Feb of 2025, the radio frequently crashes and reboots shortly after starting the car. Frequently this will result in the backup camera image being frozen for up to 30 seconds before the radio reboots. This causes a potentially dangerous situation if you rely on the camera while backing up. Also, after this happens the wireless access point can not be enabled without manually rebooting the radio again.
Additional Notes:
After a UConnect OTA software update was received in Feb of 2025, the radio frequently crashes and reboots shortly after starting the car. Frequently this will result in the backup camera image being frozen for up to 30 seconds before the radio reboots. This causes a potentially dangerous situation if you rely on the camera while backing up. Also, after this happens the wireless access point can not be enabled without manually rebooting the radio again.
Mfg Campaign: 11671004
Recall Date: Jul 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2024 Jeep Wrangler. The contact stated that while the vehicle was parked, the contact noticed oil leaking from the engine compartment. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120.
Corrective Action:
The contact owns a 2024 Jeep Wrangler. The contact stated that while the vehicle was parked, the contact noticed oil leaking from the engine compartment. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120.
Additional Notes:
The contact owns a 2024 Jeep Wrangler. The contact stated that while the vehicle was parked, the contact noticed oil leaking from the engine compartment. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120.
Mfg Campaign: 11669755
Recall Date: Jun 27, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Driving in parking lot, as I went to turn into a spot, my 2024 Jeep Wrangler 4xe suddenly accelerated as if I had floored the gas. Unintentional acceleration continued as I applied and pumped the brakes. The Jeep hit a concrete and metal pole in the lot, and continued to try to accelerate, crawling up the pole until the engine was shut off.
Corrective Action:
Driving in parking lot, as I went to turn into a spot, my 2024 Jeep Wrangler 4xe suddenly accelerated as if I had floored the gas. Unintentional acceleration continued as I applied and pumped the brakes. The Jeep hit a concrete and metal pole in the lot, and continued to try to accelerate, crawling up the pole until the engine was shut off.
Additional Notes:
Driving in parking lot, as I went to turn into a spot, my 2024 Jeep Wrangler 4xe suddenly accelerated as if I had floored the gas. Unintentional acceleration continued as I applied and pumped the brakes. The Jeep hit a concrete and metal pole in the lot, and continued to try to accelerate, crawling up the pole until the engine was shut off.
Mfg Campaign: 11669317
Recall Date: Jun 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Driving in parking lot, as I went to turn into a spot, my 2024 Jeep Wrangler 4xe suddenly accelerated as if I had floored the gas. Unintentional acceleration continued as I applied and pumped the brakes. The Jeep hit a concrete and metal pole in the lot, and continued to try to accelerate, crawling up the pole until the engine was shut off.
Corrective Action:
Driving in parking lot, as I went to turn into a spot, my 2024 Jeep Wrangler 4xe suddenly accelerated as if I had floored the gas. Unintentional acceleration continued as I applied and pumped the brakes. The Jeep hit a concrete and metal pole in the lot, and continued to try to accelerate, crawling up the pole until the engine was shut off.
Additional Notes:
Driving in parking lot, as I went to turn into a spot, my 2024 Jeep Wrangler 4xe suddenly accelerated as if I had floored the gas. Unintentional acceleration continued as I applied and pumped the brakes. The Jeep hit a concrete and metal pole in the lot, and continued to try to accelerate, crawling up the pole until the engine was shut off.
Mfg Campaign: 11669317
Recall Date: Jun 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Driving in parking lot, as I went to turn into a spot, my 2024 Jeep Wrangler 4xe suddenly accelerated as if I had floored the gas. Unintentional acceleration continued as I applied and pumped the brakes. The Jeep hit a concrete and metal pole in the lot, and continued to try to accelerate, crawling up the pole until the engine was shut off.
Corrective Action:
Driving in parking lot, as I went to turn into a spot, my 2024 Jeep Wrangler 4xe suddenly accelerated as if I had floored the gas. Unintentional acceleration continued as I applied and pumped the brakes. The Jeep hit a concrete and metal pole in the lot, and continued to try to accelerate, crawling up the pole until the engine was shut off.
Additional Notes:
Driving in parking lot, as I went to turn into a spot, my 2024 Jeep Wrangler 4xe suddenly accelerated as if I had floored the gas. Unintentional acceleration continued as I applied and pumped the brakes. The Jeep hit a concrete and metal pole in the lot, and continued to try to accelerate, crawling up the pole until the engine was shut off.
Mfg Campaign: 11669317
Recall Date: Jun 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
This was the third time the vehicle ceased with 1/8 tank of gas left. These instances result in the gas light, engine light, and battery light to turn on and do not let the vehicle move into neutral, which has been unsafe as the vehicle shuts down somewhat unexpectedly and has taken place in the middle of the road without the option to push the vehicle off to the side.
Corrective Action:
This was the third time the vehicle ceased with 1/8 tank of gas left. These instances result in the gas light, engine light, and battery light to turn on and do not let the vehicle move into neutral, which has been unsafe as the vehicle shuts down somewhat unexpectedly and has taken place in the middle of the road without the option to push the vehicle off to the side.
Additional Notes:
This was the third time the vehicle ceased with 1/8 tank of gas left. These instances result in the gas light, engine light, and battery light to turn on and do not let the vehicle move into neutral, which has been unsafe as the vehicle shuts down somewhat unexpectedly and has taken place in the middle of the road without the option to push the vehicle off to the side.
Mfg Campaign: 11665878
Recall Date: Jun 9, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This was the third time the vehicle ceased with 1/8 tank of gas left. These instances result in the gas light, engine light, and battery light to turn on and do not let the vehicle move into neutral, which has been unsafe as the vehicle shuts down somewhat unexpectedly and has taken place in the middle of the road without the option to push the vehicle off to the side.
Corrective Action:
This was the third time the vehicle ceased with 1/8 tank of gas left. These instances result in the gas light, engine light, and battery light to turn on and do not let the vehicle move into neutral, which has been unsafe as the vehicle shuts down somewhat unexpectedly and has taken place in the middle of the road without the option to push the vehicle off to the side.
Additional Notes:
This was the third time the vehicle ceased with 1/8 tank of gas left. These instances result in the gas light, engine light, and battery light to turn on and do not let the vehicle move into neutral, which has been unsafe as the vehicle shuts down somewhat unexpectedly and has taken place in the middle of the road without the option to push the vehicle off to the side.
Mfg Campaign: 11665878
Recall Date: Jun 9, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving on a highway at the 55 mph speed limit, the vehicle suddenly lost power and I was only able to travel at around 40 mph. The incident happened at a busy time on this two-lane highway and it caused traffic to back up behind me and for people to pass me until I could turn at the next intersection. I was only a mile or so away from my residence and I was able to make it home under the reduced power. The 4xe battery was at <1% and I was driving in hybrid mode at the time of the incident. I recharged the battery overnight and have driven it only a few miles since, with no further incidents. I purchased the vehicle used 2 weeks ago with under 17K miles on the odometer. I have not reported the incident to the dealership from which I purchased the vehicle, as they are not a Jeep dealership and I doubt that they would have a clue as to the cause of the problem.
Corrective Action:
While driving on a highway at the 55 mph speed limit, the vehicle suddenly lost power and I was only able to travel at around 40 mph. The incident happened at a busy time on this two-lane highway and it caused traffic to back up behind me and for people to pass me until I could turn at the next intersection. I was only a mile or so away from my residence and I was able to make it home under the reduced power. The 4xe battery was at <1% and I was driving in hybrid mode at the time of the incident. I recharged the battery overnight and have driven it only a few miles since, with no further incidents. I purchased the vehicle used 2 weeks ago with under 17K miles on the odometer. I have not reported the incident to the dealership from which I purchased the vehicle, as they are not a Jeep dealership and I doubt that they would have a clue as to the cause of the problem.
Additional Notes:
While driving on a highway at the 55 mph speed limit, the vehicle suddenly lost power and I was only able to travel at around 40 mph. The incident happened at a busy time on this two-lane highway and it caused traffic to back up behind me and for people to pass me until I could turn at the next intersection. I was only a mile or so away from my residence and I was able to make it home under the reduced power. The 4xe battery was at <1% and I was driving in hybrid mode at the time of the incident. I recharged the battery overnight and have driven it only a few miles since, with no further incidents. I purchased the vehicle used 2 weeks ago with under 17K miles on the odometer. I have not reported the incident to the dealership from which I purchased the vehicle, as they are not a Jeep dealership and I doubt that they would have a clue as to the cause of the problem.
Mfg Campaign: 11662222
Recall Date: May 20, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving on a highway at the 55 mph speed limit, the vehicle suddenly lost power and I was only able to travel at around 40 mph. The incident happened at a busy time on this two-lane highway and it caused traffic to back up behind me and for people to pass me until I could turn at the next intersection. I was only a mile or so away from my residence and I was able to make it home under the reduced power. The 4xe battery was at <1% and I was driving in hybrid mode at the time of the incident. I recharged the battery overnight and have driven it only a few miles since, with no further incidents. I purchased the vehicle used 2 weeks ago with under 17K miles on the odometer. I have not reported the incident to the dealership from which I purchased the vehicle, as they are not a Jeep dealership and I doubt that they would have a clue as to the cause of the problem.
Corrective Action:
While driving on a highway at the 55 mph speed limit, the vehicle suddenly lost power and I was only able to travel at around 40 mph. The incident happened at a busy time on this two-lane highway and it caused traffic to back up behind me and for people to pass me until I could turn at the next intersection. I was only a mile or so away from my residence and I was able to make it home under the reduced power. The 4xe battery was at <1% and I was driving in hybrid mode at the time of the incident. I recharged the battery overnight and have driven it only a few miles since, with no further incidents. I purchased the vehicle used 2 weeks ago with under 17K miles on the odometer. I have not reported the incident to the dealership from which I purchased the vehicle, as they are not a Jeep dealership and I doubt that they would have a clue as to the cause of the problem.
Additional Notes:
While driving on a highway at the 55 mph speed limit, the vehicle suddenly lost power and I was only able to travel at around 40 mph. The incident happened at a busy time on this two-lane highway and it caused traffic to back up behind me and for people to pass me until I could turn at the next intersection. I was only a mile or so away from my residence and I was able to make it home under the reduced power. The 4xe battery was at <1% and I was driving in hybrid mode at the time of the incident. I recharged the battery overnight and have driven it only a few miles since, with no further incidents. I purchased the vehicle used 2 weeks ago with under 17K miles on the odometer. I have not reported the incident to the dealership from which I purchased the vehicle, as they are not a Jeep dealership and I doubt that they would have a clue as to the cause of the problem.
Mfg Campaign: 11662222
Recall Date: May 20, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Potential Consequences:
Odometer Fraud. The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V652000 (Electrical System) and the vehicle was taken to the dealer for the recall repair. The contact stated that when the vehicle was taken to the dealer for the recall repair, the odometer reading was 16,000. The contact stated that after the vehicle had been repaired under the recall, the contact retrieved the vehicle and became aware of a mileage discrepancy and that the odometer had been rolled back to 12,000.
Corrective Action:
Odometer Fraud. The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V652000 (Electrical System) and the vehicle was taken to the dealer for the recall repair. The contact stated that when the vehicle was taken to the dealer for the recall repair, the odometer reading was 16,000. The contact stated that after the vehicle had been repaired under the recall, the contact retrieved the vehicle and became aware of a mileage discrepancy and that the odometer had been rolled back to 12,000.
Additional Notes:
Odometer Fraud. The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V652000 (Electrical System) and the vehicle was taken to the dealer for the recall repair. The contact stated that when the vehicle was taken to the dealer for the recall repair, the odometer reading was 16,000. The contact stated that after the vehicle had been repaired under the recall, the contact retrieved the vehicle and became aware of a mileage discrepancy and that the odometer had been rolled back to 12,000.
Mfg Campaign: 11661883
Recall Date: May 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car cannot start
Corrective Action:
The car cannot start
Additional Notes:
The car cannot start
Mfg Campaign: 11659636
Recall Date: May 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car cannot start
Corrective Action:
The car cannot start
Additional Notes:
The car cannot start
Mfg Campaign: 11659636
Recall Date: May 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Since I leased the car, I have taken it to the dealers 4 different times for the steering wheel shaking out of control the first time the "fixed" it but turned me away the 2nd and 3rd time. Each time I requested the left mid speaker to be checked and replaced but they refused to do anything about it until my last oil change 2 months ago. Last year around November they fixed and oil leak, but the cat never leaked oil form the bottom. The Jeep was burning oil not leaking oil and they never did a consumption test. I took it in because the oil levels were low. However, the speaker is still broken, and I did not return the Jeep because they would not give me a loaner car for the service even though it's under warranty. In addition, right front and back tires blew out and when I had the Jeep towed to the dealership for repairs, I noticed that the back tank next to the muffler was leaking. While the Jeep was at the dealership waiting to be serviced, it was vandalized with the rear left window busted out and pain job damaged. My personal registration and insurance information among other things was taken as well. It's been 3 and a half weeks, and they are jerking me around about the repairs. Yesterday, I talked to the service manager (Jose & Rob) they were very condescending about having the repairs done. Upon talking to them I was told that the found and fixed another 'oil leak" but never did a consumption test. I didn't notice the oil being low when I turned in the Jeep on 4/14/25, so they assumed that the leak that I mention was coming from the engine and not the rear and found another leak but had not checked the rear for the leak that I requested them to check. In addition, they claimed that they fixed the oil "leak" without doing a consumption test. I turned the Jeep in on 4/14/25 and the vandalism happened on 4/24/25. FYI this site won't allow me to download the videos of the Jeep doing the "death wabble (shake)". Please email me so I can forward that to you.
Corrective Action:
Since I leased the car, I have taken it to the dealers 4 different times for the steering wheel shaking out of control the first time the "fixed" it but turned me away the 2nd and 3rd time. Each time I requested the left mid speaker to be checked and replaced but they refused to do anything about it until my last oil change 2 months ago. Last year around November they fixed and oil leak, but the cat never leaked oil form the bottom. The Jeep was burning oil not leaking oil and they never did a consumption test. I took it in because the oil levels were low. However, the speaker is still broken, and I did not return the Jeep because they would not give me a loaner car for the service even though it's under warranty. In addition, right front and back tires blew out and when I had the Jeep towed to the dealership for repairs, I noticed that the back tank next to the muffler was leaking. While the Jeep was at the dealership waiting to be serviced, it was vandalized with the rear left window busted out and pain job damaged. My personal registration and insurance information among other things was taken as well. It's been 3 and a half weeks, and they are jerking me around about the repairs. Yesterday, I talked to the service manager (Jose & Rob) they were very condescending about having the repairs done. Upon talking to them I was told that the found and fixed another 'oil leak" but never did a consumption test. I didn't notice the oil being low when I turned in the Jeep on 4/14/25, so they assumed that the leak that I mention was coming from the engine and not the rear and found another leak but had not checked the rear for the leak that I requested them to check. In addition, they claimed that they fixed the oil "leak" without doing a consumption test. I turned the Jeep in on 4/14/25 and the vandalism happened on 4/24/25. FYI this site won't allow me to download the videos of the Jeep doing the "death wabble (shake)". Please email me so I can forward that to you.
Additional Notes:
Since I leased the car, I have taken it to the dealers 4 different times for the steering wheel shaking out of control the first time the "fixed" it but turned me away the 2nd and 3rd time. Each time I requested the left mid speaker to be checked and replaced but they refused to do anything about it until my last oil change 2 months ago. Last year around November they fixed and oil leak, but the cat never leaked oil form the bottom. The Jeep was burning oil not leaking oil and they never did a consumption test. I took it in because the oil levels were low. However, the speaker is still broken, and I did not return the Jeep because they would not give me a loaner car for the service even though it's under warranty. In addition, right front and back tires blew out and when I had the Jeep towed to the dealership for repairs, I noticed that the back tank next to the muffler was leaking. While the Jeep was at the dealership waiting to be serviced, it was vandalized with the rear left window busted out and pain job damaged. My personal registration and insurance information among other things was taken as well. It's been 3 and a half weeks, and they are jerking me around about the repairs. Yesterday, I talked to the service manager (Jose & Rob) they were very condescending about having the repairs done. Upon talking to them I was told that the found and fixed another 'oil leak" but never did a consumption test. I didn't notice the oil being low when I turned in the Jeep on 4/14/25, so they assumed that the leak that I mention was coming from the engine and not the rear and found another leak but had not checked the rear for the leak that I requested them to check. In addition, they claimed that they fixed the oil "leak" without doing a consumption test. I turned the Jeep in on 4/14/25 and the vandalism happened on 4/24/25. FYI this site won't allow me to download the videos of the Jeep doing the "death wabble (shake)". Please email me so I can forward that to you.
Mfg Campaign: 11657854
Recall Date: Apr 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Since I leased the car, I have taken it to the dealers 4 different times for the steering wheel shaking out of control the first time the "fixed" it but turned me away the 2nd and 3rd time. Each time I requested the left mid speaker to be checked and replaced but they refused to do anything about it until my last oil change 2 months ago. Last year around November they fixed and oil leak, but the cat never leaked oil form the bottom. The Jeep was burning oil not leaking oil and they never did a consumption test. I took it in because the oil levels were low. However, the speaker is still broken, and I did not return the Jeep because they would not give me a loaner car for the service even though it's under warranty. In addition, right front and back tires blew out and when I had the Jeep towed to the dealership for repairs, I noticed that the back tank next to the muffler was leaking. While the Jeep was at the dealership waiting to be serviced, it was vandalized with the rear left window busted out and pain job damaged. My personal registration and insurance information among other things was taken as well. It's been 3 and a half weeks, and they are jerking me around about the repairs. Yesterday, I talked to the service manager (Jose & Rob) they were very condescending about having the repairs done. Upon talking to them I was told that the found and fixed another 'oil leak" but never did a consumption test. I didn't notice the oil being low when I turned in the Jeep on 4/14/25, so they assumed that the leak that I mention was coming from the engine and not the rear and found another leak but had not checked the rear for the leak that I requested them to check. In addition, they claimed that they fixed the oil "leak" without doing a consumption test. I turned the Jeep in on 4/14/25 and the vandalism happened on 4/24/25. FYI this site won't allow me to download the videos of the Jeep doing the "death wabble (shake)". Please email me so I can forward that to you.
Corrective Action:
Since I leased the car, I have taken it to the dealers 4 different times for the steering wheel shaking out of control the first time the "fixed" it but turned me away the 2nd and 3rd time. Each time I requested the left mid speaker to be checked and replaced but they refused to do anything about it until my last oil change 2 months ago. Last year around November they fixed and oil leak, but the cat never leaked oil form the bottom. The Jeep was burning oil not leaking oil and they never did a consumption test. I took it in because the oil levels were low. However, the speaker is still broken, and I did not return the Jeep because they would not give me a loaner car for the service even though it's under warranty. In addition, right front and back tires blew out and when I had the Jeep towed to the dealership for repairs, I noticed that the back tank next to the muffler was leaking. While the Jeep was at the dealership waiting to be serviced, it was vandalized with the rear left window busted out and pain job damaged. My personal registration and insurance information among other things was taken as well. It's been 3 and a half weeks, and they are jerking me around about the repairs. Yesterday, I talked to the service manager (Jose & Rob) they were very condescending about having the repairs done. Upon talking to them I was told that the found and fixed another 'oil leak" but never did a consumption test. I didn't notice the oil being low when I turned in the Jeep on 4/14/25, so they assumed that the leak that I mention was coming from the engine and not the rear and found another leak but had not checked the rear for the leak that I requested them to check. In addition, they claimed that they fixed the oil "leak" without doing a consumption test. I turned the Jeep in on 4/14/25 and the vandalism happened on 4/24/25. FYI this site won't allow me to download the videos of the Jeep doing the "death wabble (shake)". Please email me so I can forward that to you.
Additional Notes:
Since I leased the car, I have taken it to the dealers 4 different times for the steering wheel shaking out of control the first time the "fixed" it but turned me away the 2nd and 3rd time. Each time I requested the left mid speaker to be checked and replaced but they refused to do anything about it until my last oil change 2 months ago. Last year around November they fixed and oil leak, but the cat never leaked oil form the bottom. The Jeep was burning oil not leaking oil and they never did a consumption test. I took it in because the oil levels were low. However, the speaker is still broken, and I did not return the Jeep because they would not give me a loaner car for the service even though it's under warranty. In addition, right front and back tires blew out and when I had the Jeep towed to the dealership for repairs, I noticed that the back tank next to the muffler was leaking. While the Jeep was at the dealership waiting to be serviced, it was vandalized with the rear left window busted out and pain job damaged. My personal registration and insurance information among other things was taken as well. It's been 3 and a half weeks, and they are jerking me around about the repairs. Yesterday, I talked to the service manager (Jose & Rob) they were very condescending about having the repairs done. Upon talking to them I was told that the found and fixed another 'oil leak" but never did a consumption test. I didn't notice the oil being low when I turned in the Jeep on 4/14/25, so they assumed that the leak that I mention was coming from the engine and not the rear and found another leak but had not checked the rear for the leak that I requested them to check. In addition, they claimed that they fixed the oil "leak" without doing a consumption test. I turned the Jeep in on 4/14/25 and the vandalism happened on 4/24/25. FYI this site won't allow me to download the videos of the Jeep doing the "death wabble (shake)". Please email me so I can forward that to you.
Mfg Campaign: 11657854
Recall Date: Apr 30, 2025
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