JEEP WRANGLER 2020

Complete listing of complaints and recalls for this vehicle

617
Complaints
15
Recalls

Complaints & Recalls

617 Complaints 15 Recalls

Official Safety Recalls - Important!

15 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 24V676000 SAFETY RECALL
46 Vehicles Affected
Recall Date: Sep 12, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
FREE Recall Solution:
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 77B
Notice Date: Sep 26, 2024
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V652000 SAFETY RECALL
32.9K Vehicles Affected
Recall Date: Sep 5, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Potential Risk:
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 30B
Notice Date: Oct 3, 2024
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V191000 SAFETY RECALL
35.8K Vehicles Affected
Recall Date: Mar 23, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 28A
Notice Date: Apr 6, 2023
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V116000 SAFETY RECALL
69.2K Vehicles Affected
Recall Date: Feb 23, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Potential Risk:
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 19A
Notice Date: Nov 16, 2023
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V767000 SAFETY RECALL
60.4K Vehicles Affected
Recall Date: Oct 13, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: Z96
Notice Date: Oct 17, 2023
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V638000 SAFETY RECALL
7.9K Vehicles Affected
Recall Date: Aug 25, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: Z86
Notice Date: Oct 6, 2022
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V665000 SAFETY RECALL
14.4K Vehicles Affected
Recall Date: Aug 26, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of fire.
FREE Recall Solution:
Dealers will inspect and replace the fuel supply line as needed, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact FCA US LLC customer service at 1-800-853-140. FCA US LLC's number for this recall is Y10.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: Y10
Notice Date: Sep 10, 2021
Recall Date: Aug 26, 2021
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V028000 SAFETY RECALL
42.9K Vehicles Affected
Recall Date: Jan 28, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Potential Risk:
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FREE Recall Solution:
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: Y01
Notice Date: Mar 4, 2021
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
NHTSA Campaign: 20V191000 SAFETY RECALL
319.6K Vehicles Affected
Recall Date: Apr 2, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
The lingering rearview image can distract the driver, increasing the risk of a crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: W30-W37
Notice Date: Apr 27, 2020
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V124000 SAFETY RECALL
33.2K Vehicles Affected
Recall Date: Mar 3, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Potential Risk:
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: W12
Notice Date: Apr 30, 2020
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V042000 SAFETY RECALL
3K Vehicles Affected
Recall Date: Jan 24, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.

Potential Risk:
The improper weld may allow the lower control arm to separate from the axle which can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the front axles, replacing them as necessary, free of charge. The recall began February 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W01.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: W01
Notice Date: Feb 27, 2020
Recall Date: Jan 24, 2020

Consumer Complaints

617 Complaints
Chrysler (fca Us, Llc)
Campaign: 11677625 Other
Jul 31, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

The front right brake line is collapsed can't find a replacement

Corrective Action:

The front right brake line is collapsed can't find a replacement

Additional Notes:

The front right brake line is collapsed can't find a replacement

Manufacturer: JEEP
Mfg Campaign: 11677625
Notice Date: Jul 31, 2025
Recall Date: Jul 31, 2025
Chrysler (fca Us, Llc)
Campaign: 11677261 Other
Jul 30, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Rear Camera not working all black out

Corrective Action:

Rear Camera not working all black out

Additional Notes:

Rear Camera not working all black out

Manufacturer: JEEP
Mfg Campaign: 11677261
Notice Date: Jul 30, 2025
Recall Date: Jul 30, 2025
Chrysler (fca Us, Llc)
Campaign: 11676651 Other
Jul 28, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

Both left and right brake hoses failed internally causing caliper to lock closed. About 2 months ago I noticed upon application of brakes vehicle would pull hard to the right and the left front caliper/rotor brake system remained locked causing overheating to the point on smoking. This was remedied with replacement of hose, caliper and pads. Recently the jeep began pulling hard to the left upon braking, and the right caliper/rotor brake system were overheating due to the right brakes being stuck closed. Repair has not been completed as replacement parts from Chrysler are back ordered. I feel this is unsafe on multiple levels as it affects braking action including antilock brakes, causes premature wear on pads and rotors, and could create a situation where it affects wheel bearings and other nearby components.

Corrective Action:

Both left and right brake hoses failed internally causing caliper to lock closed. About 2 months ago I noticed upon application of brakes vehicle would pull hard to the right and the left front caliper/rotor brake system remained locked causing overheating to the point on smoking. This was remedied with replacement of hose, caliper and pads. Recently the jeep began pulling hard to the left upon braking, and the right caliper/rotor brake system were overheating due to the right brakes being stuck closed. Repair has not been completed as replacement parts from Chrysler are back ordered. I feel this is unsafe on multiple levels as it affects braking action including antilock brakes, causes premature wear on pads and rotors, and could create a situation where it affects wheel bearings and other nearby components.

Additional Notes:

Both left and right brake hoses failed internally causing caliper to lock closed. About 2 months ago I noticed upon application of brakes vehicle would pull hard to the right and the left front caliper/rotor brake system remained locked causing overheating to the point on smoking. This was remedied with replacement of hose, caliper and pads. Recently the jeep began pulling hard to the left upon braking, and the right caliper/rotor brake system were overheating due to the right brakes being stuck closed. Repair has not been completed as replacement parts from Chrysler are back ordered. I feel this is unsafe on multiple levels as it affects braking action including antilock brakes, causes premature wear on pads and rotors, and could create a situation where it affects wheel bearings and other nearby components.

Manufacturer: JEEP
Mfg Campaign: 11676651
Notice Date: Jul 28, 2025
Recall Date: Jul 28, 2025
Chrysler (fca Us, Llc)
Campaign: 11676136 Other
Jul 25, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I am the owner of a 2020 Jeep Wrangler JL with the 2.0L turbo engine, and I am writing to report a fuel leak issue that I believe is related to Recall Y10 / NHTSA Campaign 21V-665, which involves the high-pressure fuel supply line (Part #68297642AD). My vehicle is experiencing a strong fuel smell and visible fuel leak, and a technician confirmed the failure of the fuel line. However, my VIN does not currently show as included in the recall, and I have been told the repair is not covered under warranty. Given that my Jeep has the same engine, same part number, and identical symptoms described in the official recall — I’m requesting one of the following: That the dealer be allowed to inspect the fuel line’s date code and replace it under Recall Y10 if it falls within the affected range, or That Jeep/Stellantis cover the cost of the repair as a goodwill safety-related assistance, since the failure occurred outside the normal warranty but is consistent with the recall defect. I take safety very seriously, and I hope Jeep does too. Please let me know what documentation or diagnostics you need from my service provider to support this request.

Corrective Action:

I am the owner of a 2020 Jeep Wrangler JL with the 2.0L turbo engine, and I am writing to report a fuel leak issue that I believe is related to Recall Y10 / NHTSA Campaign 21V-665, which involves the high-pressure fuel supply line (Part #68297642AD). My vehicle is experiencing a strong fuel smell and visible fuel leak, and a technician confirmed the failure of the fuel line. However, my VIN does not currently show as included in the recall, and I have been told the repair is not covered under warranty. Given that my Jeep has the same engine, same part number, and identical symptoms described in the official recall — I’m requesting one of the following: That the dealer be allowed to inspect the fuel line’s date code and replace it under Recall Y10 if it falls within the affected range, or That Jeep/Stellantis cover the cost of the repair as a goodwill safety-related assistance, since the failure occurred outside the normal warranty but is consistent with the recall defect. I take safety very seriously, and I hope Jeep does too. Please let me know what documentation or diagnostics you need from my service provider to support this request.

Additional Notes:

I am the owner of a 2020 Jeep Wrangler JL with the 2.0L turbo engine, and I am writing to report a fuel leak issue that I believe is related to Recall Y10 / NHTSA Campaign 21V-665, which involves the high-pressure fuel supply line (Part #68297642AD). My vehicle is experiencing a strong fuel smell and visible fuel leak, and a technician confirmed the failure of the fuel line. However, my VIN does not currently show as included in the recall, and I have been told the repair is not covered under warranty. Given that my Jeep has the same engine, same part number, and identical symptoms described in the official recall — I’m requesting one of the following: That the dealer be allowed to inspect the fuel line’s date code and replace it under Recall Y10 if it falls within the affected range, or That Jeep/Stellantis cover the cost of the repair as a goodwill safety-related assistance, since the failure occurred outside the normal warranty but is consistent with the recall defect. I take safety very seriously, and I hope Jeep does too. Please let me know what documentation or diagnostics you need from my service provider to support this request.

Manufacturer: JEEP
Mfg Campaign: 11676136
Notice Date: Jul 25, 2025
Recall Date: Jul 25, 2025
Chrysler (fca Us, Llc)
Campaign: 11674930 Other
Jul 21, 2025
Defect Description:

ENGINE

Potential Consequences:

Had to take my 2020 wrangler in to have accessory battery replaced as it had drained my newly purchased battery and my car wouldn’t start. Repair shop replaced both batteries and about a week later the check engine light came on for about 2 minutes then went off so I chalked it up to the battery replacement. It didn’t come back on again until about 3 weeks later when I started feeling a slip when going in to second gear. When I got home after having that issue I noticed a small collection of what looked to me like transmission fluid on my garage floor so I had the car towed to the repair shop again. They informed me that engine oil was mixing with coolant due to a bad oil cooler. Between that diagnosis and my car completely breaking down and cracking my engine block the car was driven a total of 14 miles at the most. There was never any other signs prior to me taking it to the shop that the oil cooler had gone bad and even when they replaced the batteries no codes came up for the bad oil cooler and nobody noticed anything while working in the area. . Since then I have learned that this has been an ongoing issue with the wrangler since at least 2012 models and there has been several class action suits that were settled out of court I’m assuming so they don’t have to spend the money recalling and repairing every affected vehicle and finding a fix for future models. Meanwhile I have only had my car for 2 years as of last week and now am being charged $15000 $8000 of which I have to pay up front to even find out how long the parts needed will be on back order. Could be a week could be a year. Not to mention that I have no car to drive and a car payment to make while I wait. This needs to be fixed as these cars are overheating out of nowhere and shutting down when it does. It’s a safety issue as well as a consumer issue.

Corrective Action:

Had to take my 2020 wrangler in to have accessory battery replaced as it had drained my newly purchased battery and my car wouldn’t start. Repair shop replaced both batteries and about a week later the check engine light came on for about 2 minutes then went off so I chalked it up to the battery replacement. It didn’t come back on again until about 3 weeks later when I started feeling a slip when going in to second gear. When I got home after having that issue I noticed a small collection of what looked to me like transmission fluid on my garage floor so I had the car towed to the repair shop again. They informed me that engine oil was mixing with coolant due to a bad oil cooler. Between that diagnosis and my car completely breaking down and cracking my engine block the car was driven a total of 14 miles at the most. There was never any other signs prior to me taking it to the shop that the oil cooler had gone bad and even when they replaced the batteries no codes came up for the bad oil cooler and nobody noticed anything while working in the area. . Since then I have learned that this has been an ongoing issue with the wrangler since at least 2012 models and there has been several class action suits that were settled out of court I’m assuming so they don’t have to spend the money recalling and repairing every affected vehicle and finding a fix for future models. Meanwhile I have only had my car for 2 years as of last week and now am being charged $15000 $8000 of which I have to pay up front to even find out how long the parts needed will be on back order. Could be a week could be a year. Not to mention that I have no car to drive and a car payment to make while I wait. This needs to be fixed as these cars are overheating out of nowhere and shutting down when it does. It’s a safety issue as well as a consumer issue.

Additional Notes:

Had to take my 2020 wrangler in to have accessory battery replaced as it had drained my newly purchased battery and my car wouldn’t start. Repair shop replaced both batteries and about a week later the check engine light came on for about 2 minutes then went off so I chalked it up to the battery replacement. It didn’t come back on again until about 3 weeks later when I started feeling a slip when going in to second gear. When I got home after having that issue I noticed a small collection of what looked to me like transmission fluid on my garage floor so I had the car towed to the repair shop again. They informed me that engine oil was mixing with coolant due to a bad oil cooler. Between that diagnosis and my car completely breaking down and cracking my engine block the car was driven a total of 14 miles at the most. There was never any other signs prior to me taking it to the shop that the oil cooler had gone bad and even when they replaced the batteries no codes came up for the bad oil cooler and nobody noticed anything while working in the area. . Since then I have learned that this has been an ongoing issue with the wrangler since at least 2012 models and there has been several class action suits that were settled out of court I’m assuming so they don’t have to spend the money recalling and repairing every affected vehicle and finding a fix for future models. Meanwhile I have only had my car for 2 years as of last week and now am being charged $15000 $8000 of which I have to pay up front to even find out how long the parts needed will be on back order. Could be a week could be a year. Not to mention that I have no car to drive and a car payment to make while I wait. This needs to be fixed as these cars are overheating out of nowhere and shutting down when it does. It’s a safety issue as well as a consumer issue.

Manufacturer: JEEP
Mfg Campaign: 11674930
Notice Date: Jul 21, 2025
Recall Date: Jul 21, 2025
Chrysler (fca Us, Llc)
Campaign: 11674092 Other
Jul 16, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

IP Cluster failure, currently at dealership for repair. No warning lights, dash just went dark while driving.

Corrective Action:

IP Cluster failure, currently at dealership for repair. No warning lights, dash just went dark while driving.

Additional Notes:

IP Cluster failure, currently at dealership for repair. No warning lights, dash just went dark while driving.

Manufacturer: JEEP
Mfg Campaign: 11674092
Notice Date: Jul 16, 2025
Recall Date: Jul 16, 2025
Chrysler (fca Us, Llc)
Campaign: 11672104 Other
Jul 8, 2025
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at undisclosed speeds, there was an abnormal fuel burning odor coming from the engine and entering the vehicle through the A/C vents. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed, and the contact was informed that the fuel supply line was faulty and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 21V665000 (FUEL SYSTEM, GASOLINE). The manufacturer was made aware of the failure. The failure mileage was approximately 22,000.

Corrective Action:

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at undisclosed speeds, there was an abnormal fuel burning odor coming from the engine and entering the vehicle through the A/C vents. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed, and the contact was informed that the fuel supply line was faulty and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 21V665000 (FUEL SYSTEM, GASOLINE). The manufacturer was made aware of the failure. The failure mileage was approximately 22,000.

Additional Notes:

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at undisclosed speeds, there was an abnormal fuel burning odor coming from the engine and entering the vehicle through the A/C vents. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed, and the contact was informed that the fuel supply line was faulty and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 21V665000 (FUEL SYSTEM, GASOLINE). The manufacturer was made aware of the failure. The failure mileage was approximately 22,000.

Manufacturer: JEEP
Mfg Campaign: 11672104
Notice Date: Jul 8, 2025
Recall Date: Jul 8, 2025
Chrysler (fca Us, Llc)
Campaign: 11670730 Other
Jul 2, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

One day, my check engine light came on but when I went to Auto Zone no issues came back. The light came on again a week later so I went back to Auto Zone (I attached the photo of the diagnostic they gave me). I went back to the Jeep Dealership and they said the next available would about a week later but I would be fine in the meantime. I unfortunately was not fine. I attached screenshots from the video of all the issues that popped up during the incident a few days later. My steering wheel locked up while I was driving. My car came to a complete sudden stop like it automatically went into park while I was driving. Then, the windshield wipers started going by themselves. My gas meter went down to E then back up and down. The car not go into park and it would not turn off by pressing the push start button. I had to call a tow truck because I could not move. It was very scary and extremely unsafe. My car has been at the same Jeep Dealership since then on June 17, 2024 with no updates and no repairs. I have been waiting in limbo. I have contacted higher management and even they have given me no answers.

Corrective Action:

One day, my check engine light came on but when I went to Auto Zone no issues came back. The light came on again a week later so I went back to Auto Zone (I attached the photo of the diagnostic they gave me). I went back to the Jeep Dealership and they said the next available would about a week later but I would be fine in the meantime. I unfortunately was not fine. I attached screenshots from the video of all the issues that popped up during the incident a few days later. My steering wheel locked up while I was driving. My car came to a complete sudden stop like it automatically went into park while I was driving. Then, the windshield wipers started going by themselves. My gas meter went down to E then back up and down. The car not go into park and it would not turn off by pressing the push start button. I had to call a tow truck because I could not move. It was very scary and extremely unsafe. My car has been at the same Jeep Dealership since then on June 17, 2024 with no updates and no repairs. I have been waiting in limbo. I have contacted higher management and even they have given me no answers.

Additional Notes:

One day, my check engine light came on but when I went to Auto Zone no issues came back. The light came on again a week later so I went back to Auto Zone (I attached the photo of the diagnostic they gave me). I went back to the Jeep Dealership and they said the next available would about a week later but I would be fine in the meantime. I unfortunately was not fine. I attached screenshots from the video of all the issues that popped up during the incident a few days later. My steering wheel locked up while I was driving. My car came to a complete sudden stop like it automatically went into park while I was driving. Then, the windshield wipers started going by themselves. My gas meter went down to E then back up and down. The car not go into park and it would not turn off by pressing the push start button. I had to call a tow truck because I could not move. It was very scary and extremely unsafe. My car has been at the same Jeep Dealership since then on June 17, 2024 with no updates and no repairs. I have been waiting in limbo. I have contacted higher management and even they have given me no answers.

Manufacturer: JEEP
Mfg Campaign: 11670730
Notice Date: Jul 2, 2025
Recall Date: Jul 2, 2025
Chrysler (fca Us, Llc)
Campaign: 11670730 Other
Jul 2, 2025
Defect Description:

STEERING

Potential Consequences:

One day, my check engine light came on but when I went to Auto Zone no issues came back. The light came on again a week later so I went back to Auto Zone (I attached the photo of the diagnostic they gave me). I went back to the Jeep Dealership and they said the next available would about a week later but I would be fine in the meantime. I unfortunately was not fine. I attached screenshots from the video of all the issues that popped up during the incident a few days later. My steering wheel locked up while I was driving. My car came to a complete sudden stop like it automatically went into park while I was driving. Then, the windshield wipers started going by themselves. My gas meter went down to E then back up and down. The car not go into park and it would not turn off by pressing the push start button. I had to call a tow truck because I could not move. It was very scary and extremely unsafe. My car has been at the same Jeep Dealership since then on June 17, 2024 with no updates and no repairs. I have been waiting in limbo. I have contacted higher management and even they have given me no answers.

Corrective Action:

One day, my check engine light came on but when I went to Auto Zone no issues came back. The light came on again a week later so I went back to Auto Zone (I attached the photo of the diagnostic they gave me). I went back to the Jeep Dealership and they said the next available would about a week later but I would be fine in the meantime. I unfortunately was not fine. I attached screenshots from the video of all the issues that popped up during the incident a few days later. My steering wheel locked up while I was driving. My car came to a complete sudden stop like it automatically went into park while I was driving. Then, the windshield wipers started going by themselves. My gas meter went down to E then back up and down. The car not go into park and it would not turn off by pressing the push start button. I had to call a tow truck because I could not move. It was very scary and extremely unsafe. My car has been at the same Jeep Dealership since then on June 17, 2024 with no updates and no repairs. I have been waiting in limbo. I have contacted higher management and even they have given me no answers.

Additional Notes:

One day, my check engine light came on but when I went to Auto Zone no issues came back. The light came on again a week later so I went back to Auto Zone (I attached the photo of the diagnostic they gave me). I went back to the Jeep Dealership and they said the next available would about a week later but I would be fine in the meantime. I unfortunately was not fine. I attached screenshots from the video of all the issues that popped up during the incident a few days later. My steering wheel locked up while I was driving. My car came to a complete sudden stop like it automatically went into park while I was driving. Then, the windshield wipers started going by themselves. My gas meter went down to E then back up and down. The car not go into park and it would not turn off by pressing the push start button. I had to call a tow truck because I could not move. It was very scary and extremely unsafe. My car has been at the same Jeep Dealership since then on June 17, 2024 with no updates and no repairs. I have been waiting in limbo. I have contacted higher management and even they have given me no answers.

Manufacturer: JEEP
Mfg Campaign: 11670730
Notice Date: Jul 2, 2025
Recall Date: Jul 2, 2025
Chrysler (fca Us, Llc)
Campaign: 11670730 Other
Jul 2, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

One day, my check engine light came on but when I went to Auto Zone no issues came back. The light came on again a week later so I went back to Auto Zone (I attached the photo of the diagnostic they gave me). I went back to the Jeep Dealership and they said the next available would about a week later but I would be fine in the meantime. I unfortunately was not fine. I attached screenshots from the video of all the issues that popped up during the incident a few days later. My steering wheel locked up while I was driving. My car came to a complete sudden stop like it automatically went into park while I was driving. Then, the windshield wipers started going by themselves. My gas meter went down to E then back up and down. The car not go into park and it would not turn off by pressing the push start button. I had to call a tow truck because I could not move. It was very scary and extremely unsafe. My car has been at the same Jeep Dealership since then on June 17, 2024 with no updates and no repairs. I have been waiting in limbo. I have contacted higher management and even they have given me no answers.

Corrective Action:

One day, my check engine light came on but when I went to Auto Zone no issues came back. The light came on again a week later so I went back to Auto Zone (I attached the photo of the diagnostic they gave me). I went back to the Jeep Dealership and they said the next available would about a week later but I would be fine in the meantime. I unfortunately was not fine. I attached screenshots from the video of all the issues that popped up during the incident a few days later. My steering wheel locked up while I was driving. My car came to a complete sudden stop like it automatically went into park while I was driving. Then, the windshield wipers started going by themselves. My gas meter went down to E then back up and down. The car not go into park and it would not turn off by pressing the push start button. I had to call a tow truck because I could not move. It was very scary and extremely unsafe. My car has been at the same Jeep Dealership since then on June 17, 2024 with no updates and no repairs. I have been waiting in limbo. I have contacted higher management and even they have given me no answers.

Additional Notes:

One day, my check engine light came on but when I went to Auto Zone no issues came back. The light came on again a week later so I went back to Auto Zone (I attached the photo of the diagnostic they gave me). I went back to the Jeep Dealership and they said the next available would about a week later but I would be fine in the meantime. I unfortunately was not fine. I attached screenshots from the video of all the issues that popped up during the incident a few days later. My steering wheel locked up while I was driving. My car came to a complete sudden stop like it automatically went into park while I was driving. Then, the windshield wipers started going by themselves. My gas meter went down to E then back up and down. The car not go into park and it would not turn off by pressing the push start button. I had to call a tow truck because I could not move. It was very scary and extremely unsafe. My car has been at the same Jeep Dealership since then on June 17, 2024 with no updates and no repairs. I have been waiting in limbo. I have contacted higher management and even they have given me no answers.

Manufacturer: JEEP
Mfg Campaign: 11670730
Notice Date: Jul 2, 2025
Recall Date: Jul 2, 2025
Chrysler (fca Us, Llc)
Campaign: 11670851 Other
Jul 2, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I was pulling into work when my dash lit up with all warning lights, I was unable to shut my vehicle off. I had to disconnect the battery to do so. After a couple hours of being disconnected, it operated normal. Few hours later, went to leave a store and it lit up again, this time my steering was nonfunctional. The common issue was the can buss connector. For several years this has been an issue, apparently a TSB was placed but I am unable to find it. This should be a national recall. This part controls literally every electrical component of this vehicle. It's I intermittent and unknown to when it will malfunction. This creates a huge hazard to driving as when it does malfunction, you're unable to steer, your vehicle can shut off, it's not safe at all. Then come to find that the part isn't even covered as a replacement on the TSB. There is no reason this part should not be recalled, how does a small plastic block become defective other than poor craftsmanship? When the vehicle can't communicate to the other parts (engine, transmission, steering, fuel system, etc) that is a huge problem and is not worth the risk of death because someone can no longer drive or steer when going 65 mph.

Corrective Action:

I was pulling into work when my dash lit up with all warning lights, I was unable to shut my vehicle off. I had to disconnect the battery to do so. After a couple hours of being disconnected, it operated normal. Few hours later, went to leave a store and it lit up again, this time my steering was nonfunctional. The common issue was the can buss connector. For several years this has been an issue, apparently a TSB was placed but I am unable to find it. This should be a national recall. This part controls literally every electrical component of this vehicle. It's I intermittent and unknown to when it will malfunction. This creates a huge hazard to driving as when it does malfunction, you're unable to steer, your vehicle can shut off, it's not safe at all. Then come to find that the part isn't even covered as a replacement on the TSB. There is no reason this part should not be recalled, how does a small plastic block become defective other than poor craftsmanship? When the vehicle can't communicate to the other parts (engine, transmission, steering, fuel system, etc) that is a huge problem and is not worth the risk of death because someone can no longer drive or steer when going 65 mph.

Additional Notes:

I was pulling into work when my dash lit up with all warning lights, I was unable to shut my vehicle off. I had to disconnect the battery to do so. After a couple hours of being disconnected, it operated normal. Few hours later, went to leave a store and it lit up again, this time my steering was nonfunctional. The common issue was the can buss connector. For several years this has been an issue, apparently a TSB was placed but I am unable to find it. This should be a national recall. This part controls literally every electrical component of this vehicle. It's I intermittent and unknown to when it will malfunction. This creates a huge hazard to driving as when it does malfunction, you're unable to steer, your vehicle can shut off, it's not safe at all. Then come to find that the part isn't even covered as a replacement on the TSB. There is no reason this part should not be recalled, how does a small plastic block become defective other than poor craftsmanship? When the vehicle can't communicate to the other parts (engine, transmission, steering, fuel system, etc) that is a huge problem and is not worth the risk of death because someone can no longer drive or steer when going 65 mph.

Manufacturer: JEEP
Mfg Campaign: 11670851
Notice Date: Jul 2, 2025
Recall Date: Jul 2, 2025
Chrysler (fca Us, Llc)
Campaign: 11670851 Other
Jul 2, 2025
Defect Description:

STEERING

Potential Consequences:

I was pulling into work when my dash lit up with all warning lights, I was unable to shut my vehicle off. I had to disconnect the battery to do so. After a couple hours of being disconnected, it operated normal. Few hours later, went to leave a store and it lit up again, this time my steering was nonfunctional. The common issue was the can buss connector. For several years this has been an issue, apparently a TSB was placed but I am unable to find it. This should be a national recall. This part controls literally every electrical component of this vehicle. It's I intermittent and unknown to when it will malfunction. This creates a huge hazard to driving as when it does malfunction, you're unable to steer, your vehicle can shut off, it's not safe at all. Then come to find that the part isn't even covered as a replacement on the TSB. There is no reason this part should not be recalled, how does a small plastic block become defective other than poor craftsmanship? When the vehicle can't communicate to the other parts (engine, transmission, steering, fuel system, etc) that is a huge problem and is not worth the risk of death because someone can no longer drive or steer when going 65 mph.

Corrective Action:

I was pulling into work when my dash lit up with all warning lights, I was unable to shut my vehicle off. I had to disconnect the battery to do so. After a couple hours of being disconnected, it operated normal. Few hours later, went to leave a store and it lit up again, this time my steering was nonfunctional. The common issue was the can buss connector. For several years this has been an issue, apparently a TSB was placed but I am unable to find it. This should be a national recall. This part controls literally every electrical component of this vehicle. It's I intermittent and unknown to when it will malfunction. This creates a huge hazard to driving as when it does malfunction, you're unable to steer, your vehicle can shut off, it's not safe at all. Then come to find that the part isn't even covered as a replacement on the TSB. There is no reason this part should not be recalled, how does a small plastic block become defective other than poor craftsmanship? When the vehicle can't communicate to the other parts (engine, transmission, steering, fuel system, etc) that is a huge problem and is not worth the risk of death because someone can no longer drive or steer when going 65 mph.

Additional Notes:

I was pulling into work when my dash lit up with all warning lights, I was unable to shut my vehicle off. I had to disconnect the battery to do so. After a couple hours of being disconnected, it operated normal. Few hours later, went to leave a store and it lit up again, this time my steering was nonfunctional. The common issue was the can buss connector. For several years this has been an issue, apparently a TSB was placed but I am unable to find it. This should be a national recall. This part controls literally every electrical component of this vehicle. It's I intermittent and unknown to when it will malfunction. This creates a huge hazard to driving as when it does malfunction, you're unable to steer, your vehicle can shut off, it's not safe at all. Then come to find that the part isn't even covered as a replacement on the TSB. There is no reason this part should not be recalled, how does a small plastic block become defective other than poor craftsmanship? When the vehicle can't communicate to the other parts (engine, transmission, steering, fuel system, etc) that is a huge problem and is not worth the risk of death because someone can no longer drive or steer when going 65 mph.

Manufacturer: JEEP
Mfg Campaign: 11670851
Notice Date: Jul 2, 2025
Recall Date: Jul 2, 2025
Chrysler (fca Us, Llc)
Campaign: 11668098 Other
Jun 20, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Car it is leaking oil .

Corrective Action:

Car it is leaking oil .

Additional Notes:

Car it is leaking oil .

Manufacturer: JEEP
Mfg Campaign: 11668098
Notice Date: Jun 20, 2025
Recall Date: Jun 20, 2025
Chrysler (fca Us, Llc)
Campaign: 11667886 Other
Jun 19, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Jeep purchased in May of 2023. A few months later the Instrument Panel Cluster would go dark while driving for no reason at all. Taken to local trusted dealership to diagnose, found that the IPC needed to be replaced. Replacement performed & all costs associated were paid for by me, the vehicle owner ($748.90 in total). This issue has already been recalled for other 2020 Jeep Wranglers, as detailed in RCONL-24V652-2819. I am requesting that my Jeep be included as well.

Corrective Action:

Jeep purchased in May of 2023. A few months later the Instrument Panel Cluster would go dark while driving for no reason at all. Taken to local trusted dealership to diagnose, found that the IPC needed to be replaced. Replacement performed & all costs associated were paid for by me, the vehicle owner ($748.90 in total). This issue has already been recalled for other 2020 Jeep Wranglers, as detailed in RCONL-24V652-2819. I am requesting that my Jeep be included as well.

Additional Notes:

Jeep purchased in May of 2023. A few months later the Instrument Panel Cluster would go dark while driving for no reason at all. Taken to local trusted dealership to diagnose, found that the IPC needed to be replaced. Replacement performed & all costs associated were paid for by me, the vehicle owner ($748.90 in total). This issue has already been recalled for other 2020 Jeep Wranglers, as detailed in RCONL-24V652-2819. I am requesting that my Jeep be included as well.

Manufacturer: JEEP
Mfg Campaign: 11667886
Notice Date: Jun 19, 2025
Recall Date: Jun 19, 2025
Chrysler (fca Us, Llc)
Campaign: 11667886 Other
Jun 19, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Jeep purchased in May of 2023. A few months later the Instrument Panel Cluster would go dark while driving for no reason at all. Taken to local trusted dealership to diagnose, found that the IPC needed to be replaced. Replacement performed & all costs associated were paid for by me, the vehicle owner ($748.90 in total). This issue has already been recalled for other 2020 Jeep Wranglers, as detailed in RCONL-24V652-2819. I am requesting that my Jeep be included as well.

Corrective Action:

Jeep purchased in May of 2023. A few months later the Instrument Panel Cluster would go dark while driving for no reason at all. Taken to local trusted dealership to diagnose, found that the IPC needed to be replaced. Replacement performed & all costs associated were paid for by me, the vehicle owner ($748.90 in total). This issue has already been recalled for other 2020 Jeep Wranglers, as detailed in RCONL-24V652-2819. I am requesting that my Jeep be included as well.

Additional Notes:

Jeep purchased in May of 2023. A few months later the Instrument Panel Cluster would go dark while driving for no reason at all. Taken to local trusted dealership to diagnose, found that the IPC needed to be replaced. Replacement performed & all costs associated were paid for by me, the vehicle owner ($748.90 in total). This issue has already been recalled for other 2020 Jeep Wranglers, as detailed in RCONL-24V652-2819. I am requesting that my Jeep be included as well.

Manufacturer: JEEP
Mfg Campaign: 11667886
Notice Date: Jun 19, 2025
Recall Date: Jun 19, 2025
Chrysler (fca Us, Llc)
Campaign: 11667441 Other
Jun 17, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Sun visor loose and falling out while driving, obstructing driver's vision, causing safety concern

Corrective Action:

Sun visor loose and falling out while driving, obstructing driver's vision, causing safety concern

Additional Notes:

Sun visor loose and falling out while driving, obstructing driver's vision, causing safety concern

Manufacturer: JEEP
Mfg Campaign: 11667441
Notice Date: Jun 17, 2025
Recall Date: Jun 17, 2025
Chrysler (fca Us, Llc)
Campaign: 11667012 Other
Jun 15, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The digital instrument cluster (Electronic Vehicle Information Center – EVIC) on my 2020 Jeep Wrangler has failed, and no longer displays critical vehicle information. This includes fuel level, engine and oil temperature, mileage, tire pressure, and other key dashboard data. This failure creates an unsafe driving condition due to the inability to monitor vehicle speed, engine status, or fuel availability. I brought the vehicle to the dealer, and they confirmed the cluster is nonfunctional, but also stated that my VIN is not covered under the existing recall. After extensive research, I discovered hundreds of reports from other Wrangler owners experiencing the same failure in 2018–2021 models, yet Jeep has only issued limited recall coverage, seemingly based on build date rather than known defective components. To make matters worse, no replacement parts are available, either through the dealership or third-party suppliers. I am now left without a fully functioning vehicle and no support or resolution from Jeep or its dealers. This is a widespread and well-documented issue that affects driver safety and should be subject to expanded recall or mandated remedy. I urge NHTSA to investigate why so many similar failures are not covered under existing recalls.

Corrective Action:

The digital instrument cluster (Electronic Vehicle Information Center – EVIC) on my 2020 Jeep Wrangler has failed, and no longer displays critical vehicle information. This includes fuel level, engine and oil temperature, mileage, tire pressure, and other key dashboard data. This failure creates an unsafe driving condition due to the inability to monitor vehicle speed, engine status, or fuel availability. I brought the vehicle to the dealer, and they confirmed the cluster is nonfunctional, but also stated that my VIN is not covered under the existing recall. After extensive research, I discovered hundreds of reports from other Wrangler owners experiencing the same failure in 2018–2021 models, yet Jeep has only issued limited recall coverage, seemingly based on build date rather than known defective components. To make matters worse, no replacement parts are available, either through the dealership or third-party suppliers. I am now left without a fully functioning vehicle and no support or resolution from Jeep or its dealers. This is a widespread and well-documented issue that affects driver safety and should be subject to expanded recall or mandated remedy. I urge NHTSA to investigate why so many similar failures are not covered under existing recalls.

Additional Notes:

The digital instrument cluster (Electronic Vehicle Information Center – EVIC) on my 2020 Jeep Wrangler has failed, and no longer displays critical vehicle information. This includes fuel level, engine and oil temperature, mileage, tire pressure, and other key dashboard data. This failure creates an unsafe driving condition due to the inability to monitor vehicle speed, engine status, or fuel availability. I brought the vehicle to the dealer, and they confirmed the cluster is nonfunctional, but also stated that my VIN is not covered under the existing recall. After extensive research, I discovered hundreds of reports from other Wrangler owners experiencing the same failure in 2018–2021 models, yet Jeep has only issued limited recall coverage, seemingly based on build date rather than known defective components. To make matters worse, no replacement parts are available, either through the dealership or third-party suppliers. I am now left without a fully functioning vehicle and no support or resolution from Jeep or its dealers. This is a widespread and well-documented issue that affects driver safety and should be subject to expanded recall or mandated remedy. I urge NHTSA to investigate why so many similar failures are not covered under existing recalls.

Manufacturer: JEEP
Mfg Campaign: 11667012
Notice Date: Jun 15, 2025
Recall Date: Jun 15, 2025
Chrysler (fca Us, Llc)
Campaign: 11667012 Other
Jun 15, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The digital instrument cluster (Electronic Vehicle Information Center – EVIC) on my 2020 Jeep Wrangler has failed, and no longer displays critical vehicle information. This includes fuel level, engine and oil temperature, mileage, tire pressure, and other key dashboard data. This failure creates an unsafe driving condition due to the inability to monitor vehicle speed, engine status, or fuel availability. I brought the vehicle to the dealer, and they confirmed the cluster is nonfunctional, but also stated that my VIN is not covered under the existing recall. After extensive research, I discovered hundreds of reports from other Wrangler owners experiencing the same failure in 2018–2021 models, yet Jeep has only issued limited recall coverage, seemingly based on build date rather than known defective components. To make matters worse, no replacement parts are available, either through the dealership or third-party suppliers. I am now left without a fully functioning vehicle and no support or resolution from Jeep or its dealers. This is a widespread and well-documented issue that affects driver safety and should be subject to expanded recall or mandated remedy. I urge NHTSA to investigate why so many similar failures are not covered under existing recalls.

Corrective Action:

The digital instrument cluster (Electronic Vehicle Information Center – EVIC) on my 2020 Jeep Wrangler has failed, and no longer displays critical vehicle information. This includes fuel level, engine and oil temperature, mileage, tire pressure, and other key dashboard data. This failure creates an unsafe driving condition due to the inability to monitor vehicle speed, engine status, or fuel availability. I brought the vehicle to the dealer, and they confirmed the cluster is nonfunctional, but also stated that my VIN is not covered under the existing recall. After extensive research, I discovered hundreds of reports from other Wrangler owners experiencing the same failure in 2018–2021 models, yet Jeep has only issued limited recall coverage, seemingly based on build date rather than known defective components. To make matters worse, no replacement parts are available, either through the dealership or third-party suppliers. I am now left without a fully functioning vehicle and no support or resolution from Jeep or its dealers. This is a widespread and well-documented issue that affects driver safety and should be subject to expanded recall or mandated remedy. I urge NHTSA to investigate why so many similar failures are not covered under existing recalls.

Additional Notes:

The digital instrument cluster (Electronic Vehicle Information Center – EVIC) on my 2020 Jeep Wrangler has failed, and no longer displays critical vehicle information. This includes fuel level, engine and oil temperature, mileage, tire pressure, and other key dashboard data. This failure creates an unsafe driving condition due to the inability to monitor vehicle speed, engine status, or fuel availability. I brought the vehicle to the dealer, and they confirmed the cluster is nonfunctional, but also stated that my VIN is not covered under the existing recall. After extensive research, I discovered hundreds of reports from other Wrangler owners experiencing the same failure in 2018–2021 models, yet Jeep has only issued limited recall coverage, seemingly based on build date rather than known defective components. To make matters worse, no replacement parts are available, either through the dealership or third-party suppliers. I am now left without a fully functioning vehicle and no support or resolution from Jeep or its dealers. This is a widespread and well-documented issue that affects driver safety and should be subject to expanded recall or mandated remedy. I urge NHTSA to investigate why so many similar failures are not covered under existing recalls.

Manufacturer: JEEP
Mfg Campaign: 11667012
Notice Date: Jun 15, 2025
Recall Date: Jun 15, 2025
Chrysler (fca Us, Llc)
Campaign: 11666571 Other
Jun 12, 2025
Defect Description:

STEERING

Potential Consequences:

Wiring to the steering column melted causing concerns with air bag.Dealer wants us to purchase a new steering wheel

Corrective Action:

Wiring to the steering column melted causing concerns with air bag.Dealer wants us to purchase a new steering wheel

Additional Notes:

Wiring to the steering column melted causing concerns with air bag.Dealer wants us to purchase a new steering wheel

Manufacturer: JEEP
Mfg Campaign: 11666571
Notice Date: Jun 12, 2025
Recall Date: Jun 12, 2025
Chrysler (fca Us, Llc)
Campaign: 11666571 Other
Jun 12, 2025
Defect Description:

AIR BAGS

Potential Consequences:

Wiring to the steering column melted causing concerns with air bag.Dealer wants us to purchase a new steering wheel

Corrective Action:

Wiring to the steering column melted causing concerns with air bag.Dealer wants us to purchase a new steering wheel

Additional Notes:

Wiring to the steering column melted causing concerns with air bag.Dealer wants us to purchase a new steering wheel

Manufacturer: JEEP
Mfg Campaign: 11666571
Notice Date: Jun 12, 2025
Recall Date: Jun 12, 2025

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