JEEP WRANGLER 4XE 2021

Complete listing of complaints and recalls for this vehicle

1
Complaints
2
Recalls

Complaints & Recalls

1 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 24V720000 SAFETY RECALL
154K Vehicles Affected
Recall Date: Sep 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Potential Risk:
A vehicle fire while parked or driving can increase the risk of injury.
FREE Recall Solution:
Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 95B
Notice Date: Dec 16, 2024
Recall Date: Sep 27, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V949000 SAFETY RECALL
2.9K Vehicles Affected
Recall Date: Dec 9, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. After reaching 13,342 miles, the odometer will no longer display vehicle mileage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Potential Risk:
A missing odometer reading could lead to an unintended delay in critical safety-related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the instrument panel cluster (IPC) software on vehicles with less than 13,342 miles, and replace the IPC on vehicles in which the mileage is not displayed, free of charge. Owner notification letters were mailed December 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y94.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: Y94
Notice Date: Dec 28, 2021
Recall Date: Dec 9, 2021

Consumer Complaints

1 Complaint
Chrysler (fca Us, Llc)
Campaign: 11677351 Other
Jul 30, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2021 Jeep Wrangler 4XE. The contact stated that upon starting the vehicle, the contact noticed that the windshield wipers and the heater unintendedly engaged. Several unknown warning lights were illuminated. The contact was unable to turn off the vehicle, which required the contact to wait until the battery was drained. The vehicle was towed to the dealer, where it was diagnosed that the battery pack assembly had failed and needed to be replaced. The dealer informed the contact that the high-voltage battery pack software needed to be updated and the battery pack assembly needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 66,000. The VIN was not available.

Corrective Action:

The contact owns a 2021 Jeep Wrangler 4XE. The contact stated that upon starting the vehicle, the contact noticed that the windshield wipers and the heater unintendedly engaged. Several unknown warning lights were illuminated. The contact was unable to turn off the vehicle, which required the contact to wait until the battery was drained. The vehicle was towed to the dealer, where it was diagnosed that the battery pack assembly had failed and needed to be replaced. The dealer informed the contact that the high-voltage battery pack software needed to be updated and the battery pack assembly needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 66,000. The VIN was not available.

Additional Notes:

The contact owns a 2021 Jeep Wrangler 4XE. The contact stated that upon starting the vehicle, the contact noticed that the windshield wipers and the heater unintendedly engaged. Several unknown warning lights were illuminated. The contact was unable to turn off the vehicle, which required the contact to wait until the battery was drained. The vehicle was towed to the dealer, where it was diagnosed that the battery pack assembly had failed and needed to be replaced. The dealer informed the contact that the high-voltage battery pack software needed to be updated and the battery pack assembly needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 66,000. The VIN was not available.

Manufacturer: JEEP
Mfg Campaign: 11677351
Notice Date: Jul 30, 2025
Recall Date: Jul 30, 2025

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