Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia, 2018-2025 Alfa Romeo Stelvio, 2019-2023 Fiat 500X, Jeep Renegade, and 2024 Fiat 500E vehicles. A seat belt buckle switch sensor may be improperly connected, preventing the front seat air bag from deploying as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 82B
Recall Date: Jul 3, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Renegade vehicles equipped with the Upland trim package. The Occupant Restraint Controller (ORC) may have been incorrectly calibrated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V73
Recall Date: Jun 11, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Renegade and Fiat 500X vehicles. Incorrect software may cause the occupant restraint controller (ORC) module to disable certain passive safety features.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V42
Recall Date: Apr 10, 2019
Consumer Complaints
95 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This is the 2nd time I am repairing the left rear light that controls the signal, brake and parking light. The wires are burnt to the bulb. There is condensation in the light. Not accident related. I note that there is a potential recall but not officially.
Corrective Action:
This is the 2nd time I am repairing the left rear light that controls the signal, brake and parking light. The wires are burnt to the bulb. There is condensation in the light. Not accident related. I note that there is a potential recall but not officially.
Additional Notes:
This is the 2nd time I am repairing the left rear light that controls the signal, brake and parking light. The wires are burnt to the bulb. There is condensation in the light. Not accident related. I note that there is a potential recall but not officially.
Mfg Campaign: 11671327
Recall Date: Jul 5, 2025
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
This is the 2nd time I am repairing the left rear light that controls the signal, brake and parking light. The wires are burnt to the bulb. There is condensation in the light. Not accident related. I note that there is a potential recall but not officially.
Corrective Action:
This is the 2nd time I am repairing the left rear light that controls the signal, brake and parking light. The wires are burnt to the bulb. There is condensation in the light. Not accident related. I note that there is a potential recall but not officially.
Additional Notes:
This is the 2nd time I am repairing the left rear light that controls the signal, brake and parking light. The wires are burnt to the bulb. There is condensation in the light. Not accident related. I note that there is a potential recall but not officially.
Mfg Campaign: 11671327
Recall Date: Jul 5, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
This is the 2nd time I am repairing the left rear light that controls the signal, brake and parking light. The wires are burnt to the bulb. There is condensation in the light. Not accident related. I note that there is a potential recall but not officially.
Corrective Action:
This is the 2nd time I am repairing the left rear light that controls the signal, brake and parking light. The wires are burnt to the bulb. There is condensation in the light. Not accident related. I note that there is a potential recall but not officially.
Additional Notes:
This is the 2nd time I am repairing the left rear light that controls the signal, brake and parking light. The wires are burnt to the bulb. There is condensation in the light. Not accident related. I note that there is a potential recall but not officially.
Mfg Campaign: 11671327
Recall Date: Jul 5, 2025
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
Took vehicle to Litha Jeep in Missoula Montana. They failed to do the recall and made it worse. Now the un-fasened seat belt alarm keeps alarming even when the seat belt is engaged.They also scratched the riverside passenger door and foot long deep scratch I have no faith they can fix any recall correctly since they didn't even bother to test it
Corrective Action:
Took vehicle to Litha Jeep in Missoula Montana. They failed to do the recall and made it worse. Now the un-fasened seat belt alarm keeps alarming even when the seat belt is engaged.They also scratched the riverside passenger door and foot long deep scratch I have no faith they can fix any recall correctly since they didn't even bother to test it
Additional Notes:
Took vehicle to Litha Jeep in Missoula Montana. They failed to do the recall and made it worse. Now the un-fasened seat belt alarm keeps alarming even when the seat belt is engaged.They also scratched the riverside passenger door and foot long deep scratch I have no faith they can fix any recall correctly since they didn't even bother to test it
Mfg Campaign: 11666667
Recall Date: Jun 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Unconect system replaced once under warranty garblled screen goes black after 10 min. Backup camera does not work. No longer under warranty should be recalled many compliments on line 58000 miles
Corrective Action:
Unconect system replaced once under warranty garblled screen goes black after 10 min. Backup camera does not work. No longer under warranty should be recalled many compliments on line 58000 miles
Additional Notes:
Unconect system replaced once under warranty garblled screen goes black after 10 min. Backup camera does not work. No longer under warranty should be recalled many compliments on line 58000 miles
Mfg Campaign: 11653039
Recall Date: Apr 6, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The screen has lines in it and I can’t see my back up camera
Corrective Action:
The screen has lines in it and I can’t see my back up camera
Additional Notes:
The screen has lines in it and I can’t see my back up camera
Mfg Campaign: 11651884
Recall Date: Mar 31, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
On 11/28/2024 my 2029 Jeep Renegade Multi Air Actuator failed we had just finished our drive when it failed. It spit oil everywhere and melted spark plug caps and cracked the value covers. We waited 4 months to get the part as it was on back order with thousands and we are still waiting on the value covers to this day. I PAY PAYMENTS monthly on a car I cannot drive and waiting on the parts because they are back ordered. I have spent thousands of dollars on parts and would hope thus would be a recall. If we were actively driving when it failed my family and I. Could have been badly injured.
Corrective Action:
On 11/28/2024 my 2029 Jeep Renegade Multi Air Actuator failed we had just finished our drive when it failed. It spit oil everywhere and melted spark plug caps and cracked the value covers. We waited 4 months to get the part as it was on back order with thousands and we are still waiting on the value covers to this day. I PAY PAYMENTS monthly on a car I cannot drive and waiting on the parts because they are back ordered. I have spent thousands of dollars on parts and would hope thus would be a recall. If we were actively driving when it failed my family and I. Could have been badly injured.
Additional Notes:
On 11/28/2024 my 2029 Jeep Renegade Multi Air Actuator failed we had just finished our drive when it failed. It spit oil everywhere and melted spark plug caps and cracked the value covers. We waited 4 months to get the part as it was on back order with thousands and we are still waiting on the value covers to this day. I PAY PAYMENTS monthly on a car I cannot drive and waiting on the parts because they are back ordered. I have spent thousands of dollars on parts and would hope thus would be a recall. If we were actively driving when it failed my family and I. Could have been badly injured.
Mfg Campaign: 11649977
Recall Date: Mar 23, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The radio screen is black and the back up camera is contacted with the screen. I would think that would be a safety issue. I have tried all of the resets. I took to a dealership yesterday and it will cost over $1600.
Corrective Action:
The radio screen is black and the back up camera is contacted with the screen. I would think that would be a safety issue. I have tried all of the resets. I took to a dealership yesterday and it will cost over $1600.
Additional Notes:
The radio screen is black and the back up camera is contacted with the screen. I would think that would be a safety issue. I have tried all of the resets. I took to a dealership yesterday and it will cost over $1600.
Mfg Campaign: 11645808
Recall Date: Mar 2, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My display screen started messing up and now it's completely black. It comes and goes from messing up to going black. I read that a lot of jeeps display screens are doing this and they're charging $1700- $2200 to fix it. Too many people jeeps are doing this around the world, it has to be a recall issue.
Corrective Action:
My display screen started messing up and now it's completely black. It comes and goes from messing up to going black. I read that a lot of jeeps display screens are doing this and they're charging $1700- $2200 to fix it. Too many people jeeps are doing this around the world, it has to be a recall issue.
Additional Notes:
My display screen started messing up and now it's completely black. It comes and goes from messing up to going black. I read that a lot of jeeps display screens are doing this and they're charging $1700- $2200 to fix it. Too many people jeeps are doing this around the world, it has to be a recall issue.
Mfg Campaign: 11642109
Recall Date: Feb 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The display for the backup camera is only showing a partial screen preventing full view of the rear of the vehicle when in reverse. The rear camera is a safety feature to prevent backing incidents protecting human and property damage. After research , this appears to be a common issue with the 2018 and 2019 Jeep Renegades. The problem started approximately six months ago August 2024 and I have not had it looked at by the dealership.
Corrective Action:
The display for the backup camera is only showing a partial screen preventing full view of the rear of the vehicle when in reverse. The rear camera is a safety feature to prevent backing incidents protecting human and property damage. After research , this appears to be a common issue with the 2018 and 2019 Jeep Renegades. The problem started approximately six months ago August 2024 and I have not had it looked at by the dealership.
Additional Notes:
The display for the backup camera is only showing a partial screen preventing full view of the rear of the vehicle when in reverse. The rear camera is a safety feature to prevent backing incidents protecting human and property damage. After research , this appears to be a common issue with the 2018 and 2019 Jeep Renegades. The problem started approximately six months ago August 2024 and I have not had it looked at by the dealership.
Mfg Campaign: 11638559
Recall Date: Jan 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The original Uconnect head unit is phasing in and out. Sometimes 1/3 of it will be completely black, other times all of it. I have seen hundreds of online forums that this is a reoccurring issue. This is a safety hazard due to the fact the back up camera is inoperative at this state.
Corrective Action:
The original Uconnect head unit is phasing in and out. Sometimes 1/3 of it will be completely black, other times all of it. I have seen hundreds of online forums that this is a reoccurring issue. This is a safety hazard due to the fact the back up camera is inoperative at this state.
Additional Notes:
The original Uconnect head unit is phasing in and out. Sometimes 1/3 of it will be completely black, other times all of it. I have seen hundreds of online forums that this is a reoccurring issue. This is a safety hazard due to the fact the back up camera is inoperative at this state.
Mfg Campaign: 11637602
Recall Date: Jan 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2019 Jeep Renegade Uconnect screen started displaying vertical lines on the screen and eventually goes black. Cannot use any of the screen controls or use the backup camera. I have seen owners of various year models on Reddit experiencing the same issues with no recourse from Jeep since they are out of warranty. Our only option is to buy an aftermarket head unit or pay Jeep over $1200 to replace it with something that will fail again
Corrective Action:
2019 Jeep Renegade Uconnect screen started displaying vertical lines on the screen and eventually goes black. Cannot use any of the screen controls or use the backup camera. I have seen owners of various year models on Reddit experiencing the same issues with no recourse from Jeep since they are out of warranty. Our only option is to buy an aftermarket head unit or pay Jeep over $1200 to replace it with something that will fail again
Additional Notes:
2019 Jeep Renegade Uconnect screen started displaying vertical lines on the screen and eventually goes black. Cannot use any of the screen controls or use the backup camera. I have seen owners of various year models on Reddit experiencing the same issues with no recourse from Jeep since they are out of warranty. Our only option is to buy an aftermarket head unit or pay Jeep over $1200 to replace it with something that will fail again
Mfg Campaign: 11636059
Recall Date: Jan 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The screen has completely glitched out. It is unusable and I have researched and found this to be a very common issue. These are not old vehicles and this should be covered under a recall.
Corrective Action:
The screen has completely glitched out. It is unusable and I have researched and found this to be a very common issue. These are not old vehicles and this should be covered under a recall.
Additional Notes:
The screen has completely glitched out. It is unusable and I have researched and found this to be a very common issue. These are not old vehicles and this should be covered under a recall.
Mfg Campaign: 11633607
Recall Date: Jan 2, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Burning thru oil, there are no leaks. I just bought the vehicle couple weeks ago
Corrective Action:
Burning thru oil, there are no leaks. I just bought the vehicle couple weeks ago
Additional Notes:
Burning thru oil, there are no leaks. I just bought the vehicle couple weeks ago
Mfg Campaign: 11630546
Recall Date: Dec 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Jeep Renegade. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 38,000.
Corrective Action:
The contact owns a 2019 Jeep Renegade. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 38,000.
Additional Notes:
The contact owns a 2019 Jeep Renegade. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 38,000.
Mfg Campaign: 11618584
Recall Date: Oct 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
UConnect console has gone out making the rearview camera inoperable. With the requirement of rearview camera but a defective unit to display the rearview camera, jeep is essentially not providing rear view cameras. This is a widespread issue with the Jeep UConnect system
Corrective Action:
UConnect console has gone out making the rearview camera inoperable. With the requirement of rearview camera but a defective unit to display the rearview camera, jeep is essentially not providing rear view cameras. This is a widespread issue with the Jeep UConnect system
Additional Notes:
UConnect console has gone out making the rearview camera inoperable. With the requirement of rearview camera but a defective unit to display the rearview camera, jeep is essentially not providing rear view cameras. This is a widespread issue with the Jeep UConnect system
Mfg Campaign: 11618220
Recall Date: Oct 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 Jeep Renegade. The contact stated that while his wife was attempting to make a right turn, another vehicle collided with the driver's side of the vehicle. The air bags did not deploy. The contact stated that his wife sustained unknown injuries and medical attention was needed. The contact also received medical attention. The vehicle was towed to a collision center where the driver's side door needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. A police report was filed but the information of the report was unknown at the time. The contact received notification of NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts) after the accident. The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2019 Jeep Renegade. The contact stated that while his wife was attempting to make a right turn, another vehicle collided with the driver's side of the vehicle. The air bags did not deploy. The contact stated that his wife sustained unknown injuries and medical attention was needed. The contact also received medical attention. The vehicle was towed to a collision center where the driver's side door needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. A police report was filed but the information of the report was unknown at the time. The contact received notification of NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts) after the accident. The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2019 Jeep Renegade. The contact stated that while his wife was attempting to make a right turn, another vehicle collided with the driver's side of the vehicle. The air bags did not deploy. The contact stated that his wife sustained unknown injuries and medical attention was needed. The contact also received medical attention. The vehicle was towed to a collision center where the driver's side door needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. A police report was filed but the information of the report was unknown at the time. The contact received notification of NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts) after the accident. The failure mileage was approximately 30,000.
Mfg Campaign: 11616262
Recall Date: Sep 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
THE DISPLAY FOR REAR VIEW , RADIO, AND OTHER ITEMS HAS GONE BLACK. ONLY THE SCREEN DOES NOT WORK. RADIO STILL WORKS. THIS IS DANGEROUS BECAUSE WE CAN'T SEE WHO IS BEHIND US.
Corrective Action:
THE DISPLAY FOR REAR VIEW , RADIO, AND OTHER ITEMS HAS GONE BLACK. ONLY THE SCREEN DOES NOT WORK. RADIO STILL WORKS. THIS IS DANGEROUS BECAUSE WE CAN'T SEE WHO IS BEHIND US.
Additional Notes:
THE DISPLAY FOR REAR VIEW , RADIO, AND OTHER ITEMS HAS GONE BLACK. ONLY THE SCREEN DOES NOT WORK. RADIO STILL WORKS. THIS IS DANGEROUS BECAUSE WE CAN'T SEE WHO IS BEHIND US.
Mfg Campaign: 11614355
Recall Date: Sep 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
THE DISPLAY FOR REAR VIEW , RADIO, AND OTHER ITEMS HAS GONE BLACK. ONLY THE SCREEN DOES NOT WORK. RADIO STILL WORKS. THIS IS DANGEROUS BECAUSE WE CAN'T SEE WHO IS BEHIND US.
Corrective Action:
THE DISPLAY FOR REAR VIEW , RADIO, AND OTHER ITEMS HAS GONE BLACK. ONLY THE SCREEN DOES NOT WORK. RADIO STILL WORKS. THIS IS DANGEROUS BECAUSE WE CAN'T SEE WHO IS BEHIND US.
Additional Notes:
THE DISPLAY FOR REAR VIEW , RADIO, AND OTHER ITEMS HAS GONE BLACK. ONLY THE SCREEN DOES NOT WORK. RADIO STILL WORKS. THIS IS DANGEROUS BECAUSE WE CAN'T SEE WHO IS BEHIND US.
Mfg Campaign: 11614355
Recall Date: Sep 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 Jeep Renegade. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer to have NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts) recall repair completed. The contact stated that the recall repair was completed; however, the air bag warning light remained illuminated. The dealer was contacted and made aware of the failure; however, the contact was informed that further diagnosis needed to be made later. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 91,000.
Corrective Action:
The contact owns a 2019 Jeep Renegade. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer to have NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts) recall repair completed. The contact stated that the recall repair was completed; however, the air bag warning light remained illuminated. The dealer was contacted and made aware of the failure; however, the contact was informed that further diagnosis needed to be made later. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 91,000.
Additional Notes:
The contact owns a 2019 Jeep Renegade. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer to have NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts) recall repair completed. The contact stated that the recall repair was completed; however, the air bag warning light remained illuminated. The dealer was contacted and made aware of the failure; however, the contact was informed that further diagnosis needed to be made later. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 91,000.
Mfg Campaign: 11613045
Recall Date: Sep 6, 2024
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