Complaints & Recalls
Consumer Complaints
1 ComplaintChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving my 2025 jeep gladiator I just got on april 11th 2025, on the 2nd day I tried to stop and my jeep didn't want to stop, the jeep wanted to keep accelerating I had to put it into park to stop. I took it back but they weren't able to look at it. I drove it back home. It happend again a few weeks later I took it in but they didn't have a loaner, they were supposed to call me back on Wednesday, May 14th but I still haven't heard from the service dept, it happened to me again today as I was running an errand. I called the dealership again today and they were supposed to call me back today. Still no word from the service dept. I am a 100% disabled american veteran I got this vehicle to drive and now I am scared to drive it. I don't want this issue happening to anyone else. This is the 3rd time since I bought it on April 11, 2025. so first time 04/12/25, 2nd time May 14th, and 3rd time was today 5/16/25. I love my jeep but I am scared to drive it.
Corrective Action:
I was driving my 2025 jeep gladiator I just got on april 11th 2025, on the 2nd day I tried to stop and my jeep didn't want to stop, the jeep wanted to keep accelerating I had to put it into park to stop. I took it back but they weren't able to look at it. I drove it back home. It happend again a few weeks later I took it in but they didn't have a loaner, they were supposed to call me back on Wednesday, May 14th but I still haven't heard from the service dept, it happened to me again today as I was running an errand. I called the dealership again today and they were supposed to call me back today. Still no word from the service dept. I am a 100% disabled american veteran I got this vehicle to drive and now I am scared to drive it. I don't want this issue happening to anyone else. This is the 3rd time since I bought it on April 11, 2025. so first time 04/12/25, 2nd time May 14th, and 3rd time was today 5/16/25. I love my jeep but I am scared to drive it.
Additional Notes:
I was driving my 2025 jeep gladiator I just got on april 11th 2025, on the 2nd day I tried to stop and my jeep didn't want to stop, the jeep wanted to keep accelerating I had to put it into park to stop. I took it back but they weren't able to look at it. I drove it back home. It happend again a few weeks later I took it in but they didn't have a loaner, they were supposed to call me back on Wednesday, May 14th but I still haven't heard from the service dept, it happened to me again today as I was running an errand. I called the dealership again today and they were supposed to call me back today. Still no word from the service dept. I am a 100% disabled american veteran I got this vehicle to drive and now I am scared to drive it. I don't want this issue happening to anyone else. This is the 3rd time since I bought it on April 11, 2025. so first time 04/12/25, 2nd time May 14th, and 3rd time was today 5/16/25. I love my jeep but I am scared to drive it.
Mfg Campaign: 11661540
Recall Date: May 16, 2025
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