Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Consumer Complaints
6 ComplaintsChrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
The vehicle is still new and has not been taken offroad other than a few boring unpaved roads. It has never hit any significant pothole. The tires still have the original OEM tire pressure, I have never removed or added air to them. At the time of the incident the tire pressure was 39psi and the temperature outside was about 80F. I was driving on the highway at about 75mph with cruise control. I started feeling a strange slight lateral instability then we heard a strong noise and we thought we had a helicopter on top of us or maybe that something else was loose in the car. As I was stopping in the shoulder it became clear that it was a tire problem as we saw pieces of tire flying off. Thankfully we were able to stop safely. Then it became clear what happened: the tire external sidewall just exploded with absolutely no reason. There was no pothole, no sudden braking or cornering. It just decided to explode. The car behaved very well given the gravity of the situation, but I lost trust in the Bridgestone Dueler H/T 245/75R17 tires that came with it. I'm no tire expert, but the broken tire sidewall construction seems very flimsy to me. This tire has no steel on the sidewall and it looks like the polyester threads is not appropriate and may even be missing in some areas. I took a large number of photos to what is left of the tire.
Corrective Action:
The vehicle is still new and has not been taken offroad other than a few boring unpaved roads. It has never hit any significant pothole. The tires still have the original OEM tire pressure, I have never removed or added air to them. At the time of the incident the tire pressure was 39psi and the temperature outside was about 80F. I was driving on the highway at about 75mph with cruise control. I started feeling a strange slight lateral instability then we heard a strong noise and we thought we had a helicopter on top of us or maybe that something else was loose in the car. As I was stopping in the shoulder it became clear that it was a tire problem as we saw pieces of tire flying off. Thankfully we were able to stop safely. Then it became clear what happened: the tire external sidewall just exploded with absolutely no reason. There was no pothole, no sudden braking or cornering. It just decided to explode. The car behaved very well given the gravity of the situation, but I lost trust in the Bridgestone Dueler H/T 245/75R17 tires that came with it. I'm no tire expert, but the broken tire sidewall construction seems very flimsy to me. This tire has no steel on the sidewall and it looks like the polyester threads is not appropriate and may even be missing in some areas. I took a large number of photos to what is left of the tire.
Additional Notes:
The vehicle is still new and has not been taken offroad other than a few boring unpaved roads. It has never hit any significant pothole. The tires still have the original OEM tire pressure, I have never removed or added air to them. At the time of the incident the tire pressure was 39psi and the temperature outside was about 80F. I was driving on the highway at about 75mph with cruise control. I started feeling a strange slight lateral instability then we heard a strong noise and we thought we had a helicopter on top of us or maybe that something else was loose in the car. As I was stopping in the shoulder it became clear that it was a tire problem as we saw pieces of tire flying off. Thankfully we were able to stop safely. Then it became clear what happened: the tire external sidewall just exploded with absolutely no reason. There was no pothole, no sudden braking or cornering. It just decided to explode. The car behaved very well given the gravity of the situation, but I lost trust in the Bridgestone Dueler H/T 245/75R17 tires that came with it. I'm no tire expert, but the broken tire sidewall construction seems very flimsy to me. This tire has no steel on the sidewall and it looks like the polyester threads is not appropriate and may even be missing in some areas. I took a large number of photos to what is left of the tire.
Mfg Campaign: 11668503
Recall Date: Jun 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2024 Jeep Gladiator. The contact stated while driving approximately 40 MPH, the steering wheel became firm, and the check engine and battery warning lights illuminated. The contact stated that simultaneously, the temperature gauge rose to HOT(H) and remained on HOT(H). The vehicle was turned off and was towed to the dealer and the contact was informed that the alternator had failed causing the power steering and the battery failures. The contact was informed that the alternator needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2024 Jeep Gladiator. The contact stated while driving approximately 40 MPH, the steering wheel became firm, and the check engine and battery warning lights illuminated. The contact stated that simultaneously, the temperature gauge rose to HOT(H) and remained on HOT(H). The vehicle was turned off and was towed to the dealer and the contact was informed that the alternator had failed causing the power steering and the battery failures. The contact was informed that the alternator needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2024 Jeep Gladiator. The contact stated while driving approximately 40 MPH, the steering wheel became firm, and the check engine and battery warning lights illuminated. The contact stated that simultaneously, the temperature gauge rose to HOT(H) and remained on HOT(H). The vehicle was turned off and was towed to the dealer and the contact was informed that the alternator had failed causing the power steering and the battery failures. The contact was informed that the alternator needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.
Mfg Campaign: 11665266
Recall Date: Jun 6, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2024 Jeep Gladiator. The contact stated while driving approximately 40 MPH, the steering wheel became firm, and the check engine and battery warning lights illuminated. The contact stated that simultaneously, the temperature gauge rose to HOT(H) and remained on HOT(H). The vehicle was turned off and was towed to the dealer and the contact was informed that the alternator had failed causing the power steering and the battery failures. The contact was informed that the alternator needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2024 Jeep Gladiator. The contact stated while driving approximately 40 MPH, the steering wheel became firm, and the check engine and battery warning lights illuminated. The contact stated that simultaneously, the temperature gauge rose to HOT(H) and remained on HOT(H). The vehicle was turned off and was towed to the dealer and the contact was informed that the alternator had failed causing the power steering and the battery failures. The contact was informed that the alternator needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2024 Jeep Gladiator. The contact stated while driving approximately 40 MPH, the steering wheel became firm, and the check engine and battery warning lights illuminated. The contact stated that simultaneously, the temperature gauge rose to HOT(H) and remained on HOT(H). The vehicle was turned off and was towed to the dealer and the contact was informed that the alternator had failed causing the power steering and the battery failures. The contact was informed that the alternator needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.
Mfg Campaign: 11665266
Recall Date: Jun 6, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
EL carro se va hacia el lado izquierdo aún teniendo el volante en línea recta , a la velocidad que se maneje hace el mismo problema , llego al punto que de no poderse controlar la dirección me salí de la calle y al frenar pegué con el volante estando embarazada y ahora mi bebé está en el hospital en cuidados intensivos, lo llevamos muchas veces a revisión , le hicieron alineación y los estuvieron revisando incluso el jefe de los mecánicos y los mismos mecánicos manejaban el mueble y ellos decían que si está mal mas nunca lo pudieron arreglar y así me lo entregaron, el vendedor no me lo quiso cambiar y solo mencionó que él no puede hacer nada ante esa situación yo le informe al vendedor y su gerente que si algo llegaba a pasar iba a caer sobre ellos por que yo lo compré nuevo el mueble y desde el primer día el carro estaba mal .
Corrective Action:
EL carro se va hacia el lado izquierdo aún teniendo el volante en línea recta , a la velocidad que se maneje hace el mismo problema , llego al punto que de no poderse controlar la dirección me salí de la calle y al frenar pegué con el volante estando embarazada y ahora mi bebé está en el hospital en cuidados intensivos, lo llevamos muchas veces a revisión , le hicieron alineación y los estuvieron revisando incluso el jefe de los mecánicos y los mismos mecánicos manejaban el mueble y ellos decían que si está mal mas nunca lo pudieron arreglar y así me lo entregaron, el vendedor no me lo quiso cambiar y solo mencionó que él no puede hacer nada ante esa situación yo le informe al vendedor y su gerente que si algo llegaba a pasar iba a caer sobre ellos por que yo lo compré nuevo el mueble y desde el primer día el carro estaba mal .
Additional Notes:
EL carro se va hacia el lado izquierdo aún teniendo el volante en línea recta , a la velocidad que se maneje hace el mismo problema , llego al punto que de no poderse controlar la dirección me salí de la calle y al frenar pegué con el volante estando embarazada y ahora mi bebé está en el hospital en cuidados intensivos, lo llevamos muchas veces a revisión , le hicieron alineación y los estuvieron revisando incluso el jefe de los mecánicos y los mismos mecánicos manejaban el mueble y ellos decían que si está mal mas nunca lo pudieron arreglar y así me lo entregaron, el vendedor no me lo quiso cambiar y solo mencionó que él no puede hacer nada ante esa situación yo le informe al vendedor y su gerente que si algo llegaba a pasar iba a caer sobre ellos por que yo lo compré nuevo el mueble y desde el primer día el carro estaba mal .
Mfg Campaign: 11647116
Recall Date: Mar 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Our 2024 Jeep Gladiator caught fire under the hood. It is a total loss and my partner was in the vehicle when this happened. He'd just arrived to his destination and was incredibly close to be driving when this happened. This happened by another parked vehicle. This is still under investigation by our insurance and they've determined a cause. We had JUST had our battery replaced by the dealership as it was shorting out. After the incident we discovered this has happened to others as well. It's incredibly frustrating as this was our very first new car purchase and has put great fear into trusting we're safe. Not to mention the disruption and stress it's caused us because of this daily.
Corrective Action:
Our 2024 Jeep Gladiator caught fire under the hood. It is a total loss and my partner was in the vehicle when this happened. He'd just arrived to his destination and was incredibly close to be driving when this happened. This happened by another parked vehicle. This is still under investigation by our insurance and they've determined a cause. We had JUST had our battery replaced by the dealership as it was shorting out. After the incident we discovered this has happened to others as well. It's incredibly frustrating as this was our very first new car purchase and has put great fear into trusting we're safe. Not to mention the disruption and stress it's caused us because of this daily.
Additional Notes:
Our 2024 Jeep Gladiator caught fire under the hood. It is a total loss and my partner was in the vehicle when this happened. He'd just arrived to his destination and was incredibly close to be driving when this happened. This happened by another parked vehicle. This is still under investigation by our insurance and they've determined a cause. We had JUST had our battery replaced by the dealership as it was shorting out. After the incident we discovered this has happened to others as well. It's incredibly frustrating as this was our very first new car purchase and has put great fear into trusting we're safe. Not to mention the disruption and stress it's caused us because of this daily.
Mfg Campaign: 11644032
Recall Date: Feb 20, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Our 2024 Jeep Gladiator caught fire under the hood. It is a total loss and my partner was in the vehicle when this happened. He'd just arrived to his destination and was incredibly close to be driving when this happened. This happened by another parked vehicle. This is still under investigation by our insurance and they've determined a cause. We had JUST had our battery replaced by the dealership as it was shorting out. After the incident we discovered this has happened to others as well. It's incredibly frustrating as this was our very first new car purchase and has put great fear into trusting we're safe. Not to mention the disruption and stress it's caused us because of this daily.
Corrective Action:
Our 2024 Jeep Gladiator caught fire under the hood. It is a total loss and my partner was in the vehicle when this happened. He'd just arrived to his destination and was incredibly close to be driving when this happened. This happened by another parked vehicle. This is still under investigation by our insurance and they've determined a cause. We had JUST had our battery replaced by the dealership as it was shorting out. After the incident we discovered this has happened to others as well. It's incredibly frustrating as this was our very first new car purchase and has put great fear into trusting we're safe. Not to mention the disruption and stress it's caused us because of this daily.
Additional Notes:
Our 2024 Jeep Gladiator caught fire under the hood. It is a total loss and my partner was in the vehicle when this happened. He'd just arrived to his destination and was incredibly close to be driving when this happened. This happened by another parked vehicle. This is still under investigation by our insurance and they've determined a cause. We had JUST had our battery replaced by the dealership as it was shorting out. After the incident we discovered this has happened to others as well. It's incredibly frustrating as this was our very first new car purchase and has put great fear into trusting we're safe. Not to mention the disruption and stress it's caused us because of this daily.
Mfg Campaign: 11644032
Recall Date: Feb 20, 2025
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Edzant Price LLC
Valencia, CA • 36 yrs
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