Complaints & Recalls
Consumer Complaints
26 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electrical system is astoundingly horrible in these Jeep Compasses. When steering wheel is turned to make a turned or when it is raining, the dashboard lights up with error messages stating, front collision unavailable, auto high beam unavailable, Auto Emergency Braking Limited Functionality, blind spot alert unavailable all requiring service. This is not the first Jeep Compass this has happened too, it also happened with my previous Compass - which I took it in for service more than 11 times for these same issues.
Corrective Action:
Electrical system is astoundingly horrible in these Jeep Compasses. When steering wheel is turned to make a turned or when it is raining, the dashboard lights up with error messages stating, front collision unavailable, auto high beam unavailable, Auto Emergency Braking Limited Functionality, blind spot alert unavailable all requiring service. This is not the first Jeep Compass this has happened too, it also happened with my previous Compass - which I took it in for service more than 11 times for these same issues.
Additional Notes:
Electrical system is astoundingly horrible in these Jeep Compasses. When steering wheel is turned to make a turned or when it is raining, the dashboard lights up with error messages stating, front collision unavailable, auto high beam unavailable, Auto Emergency Braking Limited Functionality, blind spot alert unavailable all requiring service. This is not the first Jeep Compass this has happened too, it also happened with my previous Compass - which I took it in for service more than 11 times for these same issues.
Mfg Campaign: 11671526
Recall Date: Jul 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Electrical system is astoundingly horrible in these Jeep Compasses. When steering wheel is turned to make a turned or when it is raining, the dashboard lights up with error messages stating, front collision unavailable, auto high beam unavailable, Auto Emergency Braking Limited Functionality, blind spot alert unavailable all requiring service. This is not the first Jeep Compass this has happened too, it also happened with my previous Compass - which I took it in for service more than 11 times for these same issues.
Corrective Action:
Electrical system is astoundingly horrible in these Jeep Compasses. When steering wheel is turned to make a turned or when it is raining, the dashboard lights up with error messages stating, front collision unavailable, auto high beam unavailable, Auto Emergency Braking Limited Functionality, blind spot alert unavailable all requiring service. This is not the first Jeep Compass this has happened too, it also happened with my previous Compass - which I took it in for service more than 11 times for these same issues.
Additional Notes:
Electrical system is astoundingly horrible in these Jeep Compasses. When steering wheel is turned to make a turned or when it is raining, the dashboard lights up with error messages stating, front collision unavailable, auto high beam unavailable, Auto Emergency Braking Limited Functionality, blind spot alert unavailable all requiring service. This is not the first Jeep Compass this has happened too, it also happened with my previous Compass - which I took it in for service more than 11 times for these same issues.
Mfg Campaign: 11671526
Recall Date: Jul 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Electrical system is astoundingly horrible in these Jeep Compasses. When steering wheel is turned to make a turned or when it is raining, the dashboard lights up with error messages stating, front collision unavailable, auto high beam unavailable, Auto Emergency Braking Limited Functionality, blind spot alert unavailable all requiring service. This is not the first Jeep Compass this has happened too, it also happened with my previous Compass - which I took it in for service more than 11 times for these same issues.
Corrective Action:
Electrical system is astoundingly horrible in these Jeep Compasses. When steering wheel is turned to make a turned or when it is raining, the dashboard lights up with error messages stating, front collision unavailable, auto high beam unavailable, Auto Emergency Braking Limited Functionality, blind spot alert unavailable all requiring service. This is not the first Jeep Compass this has happened too, it also happened with my previous Compass - which I took it in for service more than 11 times for these same issues.
Additional Notes:
Electrical system is astoundingly horrible in these Jeep Compasses. When steering wheel is turned to make a turned or when it is raining, the dashboard lights up with error messages stating, front collision unavailable, auto high beam unavailable, Auto Emergency Braking Limited Functionality, blind spot alert unavailable all requiring service. This is not the first Jeep Compass this has happened too, it also happened with my previous Compass - which I took it in for service more than 11 times for these same issues.
Mfg Campaign: 11671526
Recall Date: Jul 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Vehicle causes alerts that the indicated functions are not available or need servicing. Vehicle has been serviced at Jeep dealer for repair but continues to emit false messages that the stated safety features are not available. This is a safety hazard due to the alerts causing distraction while driving. Pop up on screen with a beep.
Corrective Action:
Vehicle causes alerts that the indicated functions are not available or need servicing. Vehicle has been serviced at Jeep dealer for repair but continues to emit false messages that the stated safety features are not available. This is a safety hazard due to the alerts causing distraction while driving. Pop up on screen with a beep.
Additional Notes:
Vehicle causes alerts that the indicated functions are not available or need servicing. Vehicle has been serviced at Jeep dealer for repair but continues to emit false messages that the stated safety features are not available. This is a safety hazard due to the alerts causing distraction while driving. Pop up on screen with a beep.
Mfg Campaign: 11667972
Recall Date: Jun 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Vehicle causes alerts that the indicated functions are not available or need servicing. Vehicle has been serviced at Jeep dealer for repair but continues to emit false messages that the stated safety features are not available. This is a safety hazard due to the alerts causing distraction while driving. Pop up on screen with a beep.
Corrective Action:
Vehicle causes alerts that the indicated functions are not available or need servicing. Vehicle has been serviced at Jeep dealer for repair but continues to emit false messages that the stated safety features are not available. This is a safety hazard due to the alerts causing distraction while driving. Pop up on screen with a beep.
Additional Notes:
Vehicle causes alerts that the indicated functions are not available or need servicing. Vehicle has been serviced at Jeep dealer for repair but continues to emit false messages that the stated safety features are not available. This is a safety hazard due to the alerts causing distraction while driving. Pop up on screen with a beep.
Mfg Campaign: 11667972
Recall Date: Jun 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Vehicle causes alerts that the indicated functions are not available or need servicing. Vehicle has been serviced at Jeep dealer for repair but continues to emit false messages that the stated safety features are not available. This is a safety hazard due to the alerts causing distraction while driving. Pop up on screen with a beep.
Corrective Action:
Vehicle causes alerts that the indicated functions are not available or need servicing. Vehicle has been serviced at Jeep dealer for repair but continues to emit false messages that the stated safety features are not available. This is a safety hazard due to the alerts causing distraction while driving. Pop up on screen with a beep.
Additional Notes:
Vehicle causes alerts that the indicated functions are not available or need servicing. Vehicle has been serviced at Jeep dealer for repair but continues to emit false messages that the stated safety features are not available. This is a safety hazard due to the alerts causing distraction while driving. Pop up on screen with a beep.
Mfg Campaign: 11667972
Recall Date: Jun 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Starting at 300 miles, the vehicle displayed a warning message that said Automatic emergency braking system unavailable service required. The Jeep dealer in Austin, Minnesota inspected this vehicle and gave us paperwork saying there is no fix available for this safety system and Stelantis engineers are aware of complaints and investigating. This fault/error shuts off this safety feature which puts the driver and occupants in danger of injury and or death when this automatic braking system is needed and not working. A constant warning light is displayed. This has been ongoing since March of this year. Please force a recall and or fix of this vehicle. An online search shows this is a common issue on Jeep Compass vehicles since the 2023 model year. This vehicle has one other issue where the electronic parking brake is randomly turning on by itself with no driver input.
Corrective Action:
Starting at 300 miles, the vehicle displayed a warning message that said Automatic emergency braking system unavailable service required. The Jeep dealer in Austin, Minnesota inspected this vehicle and gave us paperwork saying there is no fix available for this safety system and Stelantis engineers are aware of complaints and investigating. This fault/error shuts off this safety feature which puts the driver and occupants in danger of injury and or death when this automatic braking system is needed and not working. A constant warning light is displayed. This has been ongoing since March of this year. Please force a recall and or fix of this vehicle. An online search shows this is a common issue on Jeep Compass vehicles since the 2023 model year. This vehicle has one other issue where the electronic parking brake is randomly turning on by itself with no driver input.
Additional Notes:
Starting at 300 miles, the vehicle displayed a warning message that said Automatic emergency braking system unavailable service required. The Jeep dealer in Austin, Minnesota inspected this vehicle and gave us paperwork saying there is no fix available for this safety system and Stelantis engineers are aware of complaints and investigating. This fault/error shuts off this safety feature which puts the driver and occupants in danger of injury and or death when this automatic braking system is needed and not working. A constant warning light is displayed. This has been ongoing since March of this year. Please force a recall and or fix of this vehicle. An online search shows this is a common issue on Jeep Compass vehicles since the 2023 model year. This vehicle has one other issue where the electronic parking brake is randomly turning on by itself with no driver input.
Mfg Campaign: 11661728
Recall Date: May 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Starting at 300 miles, the vehicle displayed a warning message that said Automatic emergency braking system unavailable service required. The Jeep dealer in Austin, Minnesota inspected this vehicle and gave us paperwork saying there is no fix available for this safety system and Stelantis engineers are aware of complaints and investigating. This fault/error shuts off this safety feature which puts the driver and occupants in danger of injury and or death when this automatic braking system is needed and not working. A constant warning light is displayed. This has been ongoing since March of this year. Please force a recall and or fix of this vehicle. An online search shows this is a common issue on Jeep Compass vehicles since the 2023 model year. This vehicle has one other issue where the electronic parking brake is randomly turning on by itself with no driver input.
Corrective Action:
Starting at 300 miles, the vehicle displayed a warning message that said Automatic emergency braking system unavailable service required. The Jeep dealer in Austin, Minnesota inspected this vehicle and gave us paperwork saying there is no fix available for this safety system and Stelantis engineers are aware of complaints and investigating. This fault/error shuts off this safety feature which puts the driver and occupants in danger of injury and or death when this automatic braking system is needed and not working. A constant warning light is displayed. This has been ongoing since March of this year. Please force a recall and or fix of this vehicle. An online search shows this is a common issue on Jeep Compass vehicles since the 2023 model year. This vehicle has one other issue where the electronic parking brake is randomly turning on by itself with no driver input.
Additional Notes:
Starting at 300 miles, the vehicle displayed a warning message that said Automatic emergency braking system unavailable service required. The Jeep dealer in Austin, Minnesota inspected this vehicle and gave us paperwork saying there is no fix available for this safety system and Stelantis engineers are aware of complaints and investigating. This fault/error shuts off this safety feature which puts the driver and occupants in danger of injury and or death when this automatic braking system is needed and not working. A constant warning light is displayed. This has been ongoing since March of this year. Please force a recall and or fix of this vehicle. An online search shows this is a common issue on Jeep Compass vehicles since the 2023 model year. This vehicle has one other issue where the electronic parking brake is randomly turning on by itself with no driver input.
Mfg Campaign: 11661728
Recall Date: May 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Starting at 300 miles, the vehicle displayed a warning message that said Automatic emergency braking system unavailable service required. The Jeep dealer in Austin, Minnesota inspected this vehicle and gave us paperwork saying there is no fix available for this safety system and Stelantis engineers are aware of complaints and investigating. This fault/error shuts off this safety feature which puts the driver and occupants in danger of injury and or death when this automatic braking system is needed and not working. A constant warning light is displayed. This has been ongoing since March of this year. Please force a recall and or fix of this vehicle. An online search shows this is a common issue on Jeep Compass vehicles since the 2023 model year. This vehicle has one other issue where the electronic parking brake is randomly turning on by itself with no driver input.
Corrective Action:
Starting at 300 miles, the vehicle displayed a warning message that said Automatic emergency braking system unavailable service required. The Jeep dealer in Austin, Minnesota inspected this vehicle and gave us paperwork saying there is no fix available for this safety system and Stelantis engineers are aware of complaints and investigating. This fault/error shuts off this safety feature which puts the driver and occupants in danger of injury and or death when this automatic braking system is needed and not working. A constant warning light is displayed. This has been ongoing since March of this year. Please force a recall and or fix of this vehicle. An online search shows this is a common issue on Jeep Compass vehicles since the 2023 model year. This vehicle has one other issue where the electronic parking brake is randomly turning on by itself with no driver input.
Additional Notes:
Starting at 300 miles, the vehicle displayed a warning message that said Automatic emergency braking system unavailable service required. The Jeep dealer in Austin, Minnesota inspected this vehicle and gave us paperwork saying there is no fix available for this safety system and Stelantis engineers are aware of complaints and investigating. This fault/error shuts off this safety feature which puts the driver and occupants in danger of injury and or death when this automatic braking system is needed and not working. A constant warning light is displayed. This has been ongoing since March of this year. Please force a recall and or fix of this vehicle. An online search shows this is a common issue on Jeep Compass vehicles since the 2023 model year. This vehicle has one other issue where the electronic parking brake is randomly turning on by itself with no driver input.
Mfg Campaign: 11661728
Recall Date: May 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
When driving the car will randomly active automatic emergency braking, which is especially dangerous on the highway. Lane departure has pulled me to the wrong lane, or will randomly become unavailable. Blind spot monitoring occasionally doesn’t work, or will also randomly become unavailable. Dealership made aware but unable to recreate circumstances in which they become unavailable or faulty. There are never prior warnings, this will happen whenever. There are multiple other ‘24 Jeep Compass owners who report the same issue online.
Corrective Action:
When driving the car will randomly active automatic emergency braking, which is especially dangerous on the highway. Lane departure has pulled me to the wrong lane, or will randomly become unavailable. Blind spot monitoring occasionally doesn’t work, or will also randomly become unavailable. Dealership made aware but unable to recreate circumstances in which they become unavailable or faulty. There are never prior warnings, this will happen whenever. There are multiple other ‘24 Jeep Compass owners who report the same issue online.
Additional Notes:
When driving the car will randomly active automatic emergency braking, which is especially dangerous on the highway. Lane departure has pulled me to the wrong lane, or will randomly become unavailable. Blind spot monitoring occasionally doesn’t work, or will also randomly become unavailable. Dealership made aware but unable to recreate circumstances in which they become unavailable or faulty. There are never prior warnings, this will happen whenever. There are multiple other ‘24 Jeep Compass owners who report the same issue online.
Mfg Campaign: 11661070
Recall Date: May 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
When driving the car will randomly active automatic emergency braking, which is especially dangerous on the highway. Lane departure has pulled me to the wrong lane, or will randomly become unavailable. Blind spot monitoring occasionally doesn’t work, or will also randomly become unavailable. Dealership made aware but unable to recreate circumstances in which they become unavailable or faulty. There are never prior warnings, this will happen whenever. There are multiple other ‘24 Jeep Compass owners who report the same issue online.
Corrective Action:
When driving the car will randomly active automatic emergency braking, which is especially dangerous on the highway. Lane departure has pulled me to the wrong lane, or will randomly become unavailable. Blind spot monitoring occasionally doesn’t work, or will also randomly become unavailable. Dealership made aware but unable to recreate circumstances in which they become unavailable or faulty. There are never prior warnings, this will happen whenever. There are multiple other ‘24 Jeep Compass owners who report the same issue online.
Additional Notes:
When driving the car will randomly active automatic emergency braking, which is especially dangerous on the highway. Lane departure has pulled me to the wrong lane, or will randomly become unavailable. Blind spot monitoring occasionally doesn’t work, or will also randomly become unavailable. Dealership made aware but unable to recreate circumstances in which they become unavailable or faulty. There are never prior warnings, this will happen whenever. There are multiple other ‘24 Jeep Compass owners who report the same issue online.
Mfg Campaign: 11661070
Recall Date: May 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When driving the car will randomly active automatic emergency braking, which is especially dangerous on the highway. Lane departure has pulled me to the wrong lane, or will randomly become unavailable. Blind spot monitoring occasionally doesn’t work, or will also randomly become unavailable. Dealership made aware but unable to recreate circumstances in which they become unavailable or faulty. There are never prior warnings, this will happen whenever. There are multiple other ‘24 Jeep Compass owners who report the same issue online.
Corrective Action:
When driving the car will randomly active automatic emergency braking, which is especially dangerous on the highway. Lane departure has pulled me to the wrong lane, or will randomly become unavailable. Blind spot monitoring occasionally doesn’t work, or will also randomly become unavailable. Dealership made aware but unable to recreate circumstances in which they become unavailable or faulty. There are never prior warnings, this will happen whenever. There are multiple other ‘24 Jeep Compass owners who report the same issue online.
Additional Notes:
When driving the car will randomly active automatic emergency braking, which is especially dangerous on the highway. Lane departure has pulled me to the wrong lane, or will randomly become unavailable. Blind spot monitoring occasionally doesn’t work, or will also randomly become unavailable. Dealership made aware but unable to recreate circumstances in which they become unavailable or faulty. There are never prior warnings, this will happen whenever. There are multiple other ‘24 Jeep Compass owners who report the same issue online.
Mfg Campaign: 11661070
Recall Date: May 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
we purchased the car in Jan of 24 (lease) - for my 16 year old. wanted a SAFE car that was reliable. We had issues since the start - the interior goes black - nothing inside the car works but it still drives. No blinkers, no back up camera, not heat, no radio, no lights - nothing - it has been in the shop 6 times. Well over 30 days and nothing has fixed the same problem. Jeep has not worked with us on a solution. AWFUL customer service. we have asked for the lemon law buy back - no follow up or explanation. Looking for ANY help we can get. This car has been awful/ this has been happening the whole time - but most recent was when we brought it in on 4/4 - and still do not have the car back.
Corrective Action:
we purchased the car in Jan of 24 (lease) - for my 16 year old. wanted a SAFE car that was reliable. We had issues since the start - the interior goes black - nothing inside the car works but it still drives. No blinkers, no back up camera, not heat, no radio, no lights - nothing - it has been in the shop 6 times. Well over 30 days and nothing has fixed the same problem. Jeep has not worked with us on a solution. AWFUL customer service. we have asked for the lemon law buy back - no follow up or explanation. Looking for ANY help we can get. This car has been awful/ this has been happening the whole time - but most recent was when we brought it in on 4/4 - and still do not have the car back.
Additional Notes:
we purchased the car in Jan of 24 (lease) - for my 16 year old. wanted a SAFE car that was reliable. We had issues since the start - the interior goes black - nothing inside the car works but it still drives. No blinkers, no back up camera, not heat, no radio, no lights - nothing - it has been in the shop 6 times. Well over 30 days and nothing has fixed the same problem. Jeep has not worked with us on a solution. AWFUL customer service. we have asked for the lemon law buy back - no follow up or explanation. Looking for ANY help we can get. This car has been awful/ this has been happening the whole time - but most recent was when we brought it in on 4/4 - and still do not have the car back.
Mfg Campaign: 11656700
Recall Date: Apr 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
we purchased the car in Jan of 24 (lease) - for my 16 year old. wanted a SAFE car that was reliable. We had issues since the start - the interior goes black - nothing inside the car works but it still drives. No blinkers, no back up camera, not heat, no radio, no lights - nothing - it has been in the shop 6 times. Well over 30 days and nothing has fixed the same problem. Jeep has not worked with us on a solution. AWFUL customer service. we have asked for the lemon law buy back - no follow up or explanation. Looking for ANY help we can get. This car has been awful/ this has been happening the whole time - but most recent was when we brought it in on 4/4 - and still do not have the car back.
Corrective Action:
we purchased the car in Jan of 24 (lease) - for my 16 year old. wanted a SAFE car that was reliable. We had issues since the start - the interior goes black - nothing inside the car works but it still drives. No blinkers, no back up camera, not heat, no radio, no lights - nothing - it has been in the shop 6 times. Well over 30 days and nothing has fixed the same problem. Jeep has not worked with us on a solution. AWFUL customer service. we have asked for the lemon law buy back - no follow up or explanation. Looking for ANY help we can get. This car has been awful/ this has been happening the whole time - but most recent was when we brought it in on 4/4 - and still do not have the car back.
Additional Notes:
we purchased the car in Jan of 24 (lease) - for my 16 year old. wanted a SAFE car that was reliable. We had issues since the start - the interior goes black - nothing inside the car works but it still drives. No blinkers, no back up camera, not heat, no radio, no lights - nothing - it has been in the shop 6 times. Well over 30 days and nothing has fixed the same problem. Jeep has not worked with us on a solution. AWFUL customer service. we have asked for the lemon law buy back - no follow up or explanation. Looking for ANY help we can get. This car has been awful/ this has been happening the whole time - but most recent was when we brought it in on 4/4 - and still do not have the car back.
Mfg Campaign: 11656700
Recall Date: Apr 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Speedometer calibration off by3.5% . This affects, displayed fuel economy. Showed higher than actual. Also affects correct speed control setting. Checked with GPS and traffic control police radar.
Corrective Action:
Speedometer calibration off by3.5% . This affects, displayed fuel economy. Showed higher than actual. Also affects correct speed control setting. Checked with GPS and traffic control police radar.
Additional Notes:
Speedometer calibration off by3.5% . This affects, displayed fuel economy. Showed higher than actual. Also affects correct speed control setting. Checked with GPS and traffic control police radar.
Mfg Campaign: 11652555
Recall Date: Apr 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Speedometer calibration off by3.5% . This affects, displayed fuel economy. Showed higher than actual. Also affects correct speed control setting. Checked with GPS and traffic control police radar.
Corrective Action:
Speedometer calibration off by3.5% . This affects, displayed fuel economy. Showed higher than actual. Also affects correct speed control setting. Checked with GPS and traffic control police radar.
Additional Notes:
Speedometer calibration off by3.5% . This affects, displayed fuel economy. Showed higher than actual. Also affects correct speed control setting. Checked with GPS and traffic control police radar.
Mfg Campaign: 11652555
Recall Date: Apr 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Speedometer calibration off by3.5% . This affects, displayed fuel economy. Showed higher than actual. Also affects correct speed control setting. Checked with GPS and traffic control police radar.
Corrective Action:
Speedometer calibration off by3.5% . This affects, displayed fuel economy. Showed higher than actual. Also affects correct speed control setting. Checked with GPS and traffic control police radar.
Additional Notes:
Speedometer calibration off by3.5% . This affects, displayed fuel economy. Showed higher than actual. Also affects correct speed control setting. Checked with GPS and traffic control police radar.
Mfg Campaign: 11652555
Recall Date: Apr 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2024 Jeep Compass. The contact stated while reversing at nighttime, the rearview camera displayed a dark image of the space that the vehicle was reversing into, reducing the driver’s ability to see the roadway. The vehicle was taken to an unknown dealer but was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to another dealer for a second opinion, and the contact was informed that the vehicle was operating like other similar vehicles. The dealer informed the contact that the vehicle was operating as designed. The contact stated that the failure persisted while reversing, and the rearview camera image was not bright enough while reversing at night. The vehicle was not diagnosed or repaired. A case was filed with the manufacturer, but no assistance was provided. The failure mileage was approximately 5,300.
Corrective Action:
The contact owns a 2024 Jeep Compass. The contact stated while reversing at nighttime, the rearview camera displayed a dark image of the space that the vehicle was reversing into, reducing the driver’s ability to see the roadway. The vehicle was taken to an unknown dealer but was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to another dealer for a second opinion, and the contact was informed that the vehicle was operating like other similar vehicles. The dealer informed the contact that the vehicle was operating as designed. The contact stated that the failure persisted while reversing, and the rearview camera image was not bright enough while reversing at night. The vehicle was not diagnosed or repaired. A case was filed with the manufacturer, but no assistance was provided. The failure mileage was approximately 5,300.
Additional Notes:
The contact owns a 2024 Jeep Compass. The contact stated while reversing at nighttime, the rearview camera displayed a dark image of the space that the vehicle was reversing into, reducing the driver’s ability to see the roadway. The vehicle was taken to an unknown dealer but was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to another dealer for a second opinion, and the contact was informed that the vehicle was operating like other similar vehicles. The dealer informed the contact that the vehicle was operating as designed. The contact stated that the failure persisted while reversing, and the rearview camera image was not bright enough while reversing at night. The vehicle was not diagnosed or repaired. A case was filed with the manufacturer, but no assistance was provided. The failure mileage was approximately 5,300.
Mfg Campaign: 11639638
Recall Date: Jan 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Initially, the dash light would not go off once the door was closed. It killed the battery therefore had to take it to dealership and leave it, was told it was the auxiliary battery that was causing this. Batteries were charged but not replaced. The next incident was with fog lights. Carrying it to dealership over 6 times to find out from last dealership that the feature on the car was which was not explained when purchased or none of the mechanics could explain. Next i found out that the 3rd brake light was not working. Carried it to dealership only to learn that the wires had been spliced and it did not come from the manufacturer like this. Carried it back to dealership where it was purchased , they installed supposedly safety pulse light which was not working. The mechanics installed a new one which still didn't work. Eventually could not get it to work but got the 3rd brake like to work without the pulse. This was supposed to be a safety feature that the dealership say they put on all of their cars , question was asked if other 2024 jeeps had issues or was it just mine. The answer was that it doesn't work on all cars. My issue is if dealership installed it should have been corrected before it was sold and also sales people that don't know the details of the car and mechanics likewise. I have a little over 7700 miles on this car and issue started around 2400 miles
Corrective Action:
Initially, the dash light would not go off once the door was closed. It killed the battery therefore had to take it to dealership and leave it, was told it was the auxiliary battery that was causing this. Batteries were charged but not replaced. The next incident was with fog lights. Carrying it to dealership over 6 times to find out from last dealership that the feature on the car was which was not explained when purchased or none of the mechanics could explain. Next i found out that the 3rd brake light was not working. Carried it to dealership only to learn that the wires had been spliced and it did not come from the manufacturer like this. Carried it back to dealership where it was purchased , they installed supposedly safety pulse light which was not working. The mechanics installed a new one which still didn't work. Eventually could not get it to work but got the 3rd brake like to work without the pulse. This was supposed to be a safety feature that the dealership say they put on all of their cars , question was asked if other 2024 jeeps had issues or was it just mine. The answer was that it doesn't work on all cars. My issue is if dealership installed it should have been corrected before it was sold and also sales people that don't know the details of the car and mechanics likewise. I have a little over 7700 miles on this car and issue started around 2400 miles
Additional Notes:
Initially, the dash light would not go off once the door was closed. It killed the battery therefore had to take it to dealership and leave it, was told it was the auxiliary battery that was causing this. Batteries were charged but not replaced. The next incident was with fog lights. Carrying it to dealership over 6 times to find out from last dealership that the feature on the car was which was not explained when purchased or none of the mechanics could explain. Next i found out that the 3rd brake light was not working. Carried it to dealership only to learn that the wires had been spliced and it did not come from the manufacturer like this. Carried it back to dealership where it was purchased , they installed supposedly safety pulse light which was not working. The mechanics installed a new one which still didn't work. Eventually could not get it to work but got the 3rd brake like to work without the pulse. This was supposed to be a safety feature that the dealership say they put on all of their cars , question was asked if other 2024 jeeps had issues or was it just mine. The answer was that it doesn't work on all cars. My issue is if dealership installed it should have been corrected before it was sold and also sales people that don't know the details of the car and mechanics likewise. I have a little over 7700 miles on this car and issue started around 2400 miles
Mfg Campaign: 11637835
Recall Date: Jan 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Initially, the dash light would not go off once the door was closed. It killed the battery therefore had to take it to dealership and leave it, was told it was the auxiliary battery that was causing this. Batteries were charged but not replaced. The next incident was with fog lights. Carrying it to dealership over 6 times to find out from last dealership that the feature on the car was which was not explained when purchased or none of the mechanics could explain. Next i found out that the 3rd brake light was not working. Carried it to dealership only to learn that the wires had been spliced and it did not come from the manufacturer like this. Carried it back to dealership where it was purchased , they installed supposedly safety pulse light which was not working. The mechanics installed a new one which still didn't work. Eventually could not get it to work but got the 3rd brake like to work without the pulse. This was supposed to be a safety feature that the dealership say they put on all of their cars , question was asked if other 2024 jeeps had issues or was it just mine. The answer was that it doesn't work on all cars. My issue is if dealership installed it should have been corrected before it was sold and also sales people that don't know the details of the car and mechanics likewise. I have a little over 7700 miles on this car and issue started around 2400 miles
Corrective Action:
Initially, the dash light would not go off once the door was closed. It killed the battery therefore had to take it to dealership and leave it, was told it was the auxiliary battery that was causing this. Batteries were charged but not replaced. The next incident was with fog lights. Carrying it to dealership over 6 times to find out from last dealership that the feature on the car was which was not explained when purchased or none of the mechanics could explain. Next i found out that the 3rd brake light was not working. Carried it to dealership only to learn that the wires had been spliced and it did not come from the manufacturer like this. Carried it back to dealership where it was purchased , they installed supposedly safety pulse light which was not working. The mechanics installed a new one which still didn't work. Eventually could not get it to work but got the 3rd brake like to work without the pulse. This was supposed to be a safety feature that the dealership say they put on all of their cars , question was asked if other 2024 jeeps had issues or was it just mine. The answer was that it doesn't work on all cars. My issue is if dealership installed it should have been corrected before it was sold and also sales people that don't know the details of the car and mechanics likewise. I have a little over 7700 miles on this car and issue started around 2400 miles
Additional Notes:
Initially, the dash light would not go off once the door was closed. It killed the battery therefore had to take it to dealership and leave it, was told it was the auxiliary battery that was causing this. Batteries were charged but not replaced. The next incident was with fog lights. Carrying it to dealership over 6 times to find out from last dealership that the feature on the car was which was not explained when purchased or none of the mechanics could explain. Next i found out that the 3rd brake light was not working. Carried it to dealership only to learn that the wires had been spliced and it did not come from the manufacturer like this. Carried it back to dealership where it was purchased , they installed supposedly safety pulse light which was not working. The mechanics installed a new one which still didn't work. Eventually could not get it to work but got the 3rd brake like to work without the pulse. This was supposed to be a safety feature that the dealership say they put on all of their cars , question was asked if other 2024 jeeps had issues or was it just mine. The answer was that it doesn't work on all cars. My issue is if dealership installed it should have been corrected before it was sold and also sales people that don't know the details of the car and mechanics likewise. I have a little over 7700 miles on this car and issue started around 2400 miles
Mfg Campaign: 11637835
Recall Date: Jan 22, 2025
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury