Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Compass vehicles. The brightness level of the instrument panel cluster (IPC) may not be adjustable due to incorrect software in the body control module (BCM). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 88A
Recall Date: Aug 14, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Compass vehicles. The instrument panel center cluster display may be insufficiently illuminated and may not appear visible during daytime driving conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 15A
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Compass vehicles. The front seat head restraints were not welded properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z36
Recall Date: Apr 14, 2022
Consumer Complaints
330 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Increased a 2022 Jeep Compass with 25500 Miles and was almost $25.000.00 from Carvana Based out of Atlanta and Tempe AZ. My daughter was so excited as it was delivered by Carvana and about 2 hours after it was delivered to her she drove it onto the highway and as soon as she drove it on the highway at about 50 miles per hour it rattled so violently and pulled right like the vehicle was about to fall apart. So frantically and scared and crying was able to Limp it to the side of the highway and called me and called Carvana & took almost 2 hours to get someone live other than robots chat things. She was told by Carvana to take it to pep boys. With no apology or a bit of concern for her safety said nothing or even apologized. A criminal company. So the service manager said that he could not believe that a so called 150 point inspection that the most important system for safety on a vehicle being the braking system. The rotors were bad and warped. They were never turned or replaced. He said they took a horrible and risky and illegal repair at Carvana with just putting new brake pads on damaged rotors and a badly worn tire and never balanced any of the tires and all were terribly out of balance and alignment was so far off specs he was upset she could even drive it down the street so this is unacceptable and unsafe and I hope this criminal company can be fined and sued and made an example out of. I will be contacting the media in Atlanta, Georgia and Tempe, Arizona as well as the local newspapers & news channels on your side for investigations. Also I will notify the organizations I belong to after serving in Iraq and [XXX] being the reason I could not go see it as it was delivered as they don’t allow test drives or inspection by customer before delivery so we rely on these crooked people to make sure 150 point inspection of nothing. But being a [XXX] I will contact the [XXX] & American Legion & VFW as social media. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(
Corrective Action:
Increased a 2022 Jeep Compass with 25500 Miles and was almost $25.000.00 from Carvana Based out of Atlanta and Tempe AZ. My daughter was so excited as it was delivered by Carvana and about 2 hours after it was delivered to her she drove it onto the highway and as soon as she drove it on the highway at about 50 miles per hour it rattled so violently and pulled right like the vehicle was about to fall apart. So frantically and scared and crying was able to Limp it to the side of the highway and called me and called Carvana & took almost 2 hours to get someone live other than robots chat things. She was told by Carvana to take it to pep boys. With no apology or a bit of concern for her safety said nothing or even apologized. A criminal company. So the service manager said that he could not believe that a so called 150 point inspection that the most important system for safety on a vehicle being the braking system. The rotors were bad and warped. They were never turned or replaced. He said they took a horrible and risky and illegal repair at Carvana with just putting new brake pads on damaged rotors and a badly worn tire and never balanced any of the tires and all were terribly out of balance and alignment was so far off specs he was upset she could even drive it down the street so this is unacceptable and unsafe and I hope this criminal company can be fined and sued and made an example out of. I will be contacting the media in Atlanta, Georgia and Tempe, Arizona as well as the local newspapers & news channels on your side for investigations. Also I will notify the organizations I belong to after serving in Iraq and [XXX] being the reason I could not go see it as it was delivered as they don’t allow test drives or inspection by customer before delivery so we rely on these crooked people to make sure 150 point inspection of nothing. But being a [XXX] I will contact the [XXX] & American Legion & VFW as social media. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(
Additional Notes:
Increased a 2022 Jeep Compass with 25500 Miles and was almost $25.000.00 from Carvana Based out of Atlanta and Tempe AZ. My daughter was so excited as it was delivered by Carvana and about 2 hours after it was delivered to her she drove it onto the highway and as soon as she drove it on the highway at about 50 miles per hour it rattled so violently and pulled right like the vehicle was about to fall apart. So frantically and scared and crying was able to Limp it to the side of the highway and called me and called Carvana & took almost 2 hours to get someone live other than robots chat things. She was told by Carvana to take it to pep boys. With no apology or a bit of concern for her safety said nothing or even apologized. A criminal company. So the service manager said that he could not believe that a so called 150 point inspection that the most important system for safety on a vehicle being the braking system. The rotors were bad and warped. They were never turned or replaced. He said they took a horrible and risky and illegal repair at Carvana with just putting new brake pads on damaged rotors and a badly worn tire and never balanced any of the tires and all were terribly out of balance and alignment was so far off specs he was upset she could even drive it down the street so this is unacceptable and unsafe and I hope this criminal company can be fined and sued and made an example out of. I will be contacting the media in Atlanta, Georgia and Tempe, Arizona as well as the local newspapers & news channels on your side for investigations. Also I will notify the organizations I belong to after serving in Iraq and [XXX] being the reason I could not go see it as it was delivered as they don’t allow test drives or inspection by customer before delivery so we rely on these crooked people to make sure 150 point inspection of nothing. But being a [XXX] I will contact the [XXX] & American Legion & VFW as social media. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(
Mfg Campaign: 11671736
Recall Date: Jul 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Increased a 2022 Jeep Compass with 25500 Miles and was almost $25.000.00 from Carvana Based out of Atlanta and Tempe AZ. My daughter was so excited as it was delivered by Carvana and about 2 hours after it was delivered to her she drove it onto the highway and as soon as she drove it on the highway at about 50 miles per hour it rattled so violently and pulled right like the vehicle was about to fall apart. So frantically and scared and crying was able to Limp it to the side of the highway and called me and called Carvana & took almost 2 hours to get someone live other than robots chat things. She was told by Carvana to take it to pep boys. With no apology or a bit of concern for her safety said nothing or even apologized. A criminal company. So the service manager said that he could not believe that a so called 150 point inspection that the most important system for safety on a vehicle being the braking system. The rotors were bad and warped. They were never turned or replaced. He said they took a horrible and risky and illegal repair at Carvana with just putting new brake pads on damaged rotors and a badly worn tire and never balanced any of the tires and all were terribly out of balance and alignment was so far off specs he was upset she could even drive it down the street so this is unacceptable and unsafe and I hope this criminal company can be fined and sued and made an example out of. I will be contacting the media in Atlanta, Georgia and Tempe, Arizona as well as the local newspapers & news channels on your side for investigations. Also I will notify the organizations I belong to after serving in Iraq and [XXX] being the reason I could not go see it as it was delivered as they don’t allow test drives or inspection by customer before delivery so we rely on these crooked people to make sure 150 point inspection of nothing. But being a [XXX] I will contact the [XXX] & American Legion & VFW as social media. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(
Corrective Action:
Increased a 2022 Jeep Compass with 25500 Miles and was almost $25.000.00 from Carvana Based out of Atlanta and Tempe AZ. My daughter was so excited as it was delivered by Carvana and about 2 hours after it was delivered to her she drove it onto the highway and as soon as she drove it on the highway at about 50 miles per hour it rattled so violently and pulled right like the vehicle was about to fall apart. So frantically and scared and crying was able to Limp it to the side of the highway and called me and called Carvana & took almost 2 hours to get someone live other than robots chat things. She was told by Carvana to take it to pep boys. With no apology or a bit of concern for her safety said nothing or even apologized. A criminal company. So the service manager said that he could not believe that a so called 150 point inspection that the most important system for safety on a vehicle being the braking system. The rotors were bad and warped. They were never turned or replaced. He said they took a horrible and risky and illegal repair at Carvana with just putting new brake pads on damaged rotors and a badly worn tire and never balanced any of the tires and all were terribly out of balance and alignment was so far off specs he was upset she could even drive it down the street so this is unacceptable and unsafe and I hope this criminal company can be fined and sued and made an example out of. I will be contacting the media in Atlanta, Georgia and Tempe, Arizona as well as the local newspapers & news channels on your side for investigations. Also I will notify the organizations I belong to after serving in Iraq and [XXX] being the reason I could not go see it as it was delivered as they don’t allow test drives or inspection by customer before delivery so we rely on these crooked people to make sure 150 point inspection of nothing. But being a [XXX] I will contact the [XXX] & American Legion & VFW as social media. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(
Additional Notes:
Increased a 2022 Jeep Compass with 25500 Miles and was almost $25.000.00 from Carvana Based out of Atlanta and Tempe AZ. My daughter was so excited as it was delivered by Carvana and about 2 hours after it was delivered to her she drove it onto the highway and as soon as she drove it on the highway at about 50 miles per hour it rattled so violently and pulled right like the vehicle was about to fall apart. So frantically and scared and crying was able to Limp it to the side of the highway and called me and called Carvana & took almost 2 hours to get someone live other than robots chat things. She was told by Carvana to take it to pep boys. With no apology or a bit of concern for her safety said nothing or even apologized. A criminal company. So the service manager said that he could not believe that a so called 150 point inspection that the most important system for safety on a vehicle being the braking system. The rotors were bad and warped. They were never turned or replaced. He said they took a horrible and risky and illegal repair at Carvana with just putting new brake pads on damaged rotors and a badly worn tire and never balanced any of the tires and all were terribly out of balance and alignment was so far off specs he was upset she could even drive it down the street so this is unacceptable and unsafe and I hope this criminal company can be fined and sued and made an example out of. I will be contacting the media in Atlanta, Georgia and Tempe, Arizona as well as the local newspapers & news channels on your side for investigations. Also I will notify the organizations I belong to after serving in Iraq and [XXX] being the reason I could not go see it as it was delivered as they don’t allow test drives or inspection by customer before delivery so we rely on these crooked people to make sure 150 point inspection of nothing. But being a [XXX] I will contact the [XXX] & American Legion & VFW as social media. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(
Mfg Campaign: 11671736
Recall Date: Jul 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Jeep Compass. The contact stated that while driving on several occasions at various speeds, and the Auto Stop system activated and the vehicle unintendedly stopped. The contact stated that the transmission failed to respond as needed and the vehicle had to be restarted. The vehicle was taken to a dealer on several occasions where it was diagnosed and determined that the alternator was damaged and needed to be replaced. The vehicle was repaired; however, the failure recurred immediately. The vehicle was taken to the same dealer, and it was determined that the vehicle needed to be driven for several miles to correct the failure. The failure reoccurred and the vehicle was taken to the same dealer where it was diagnosed and determined that the main battery needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken back to the same dealer however, the cause for the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was approximately 300.
Corrective Action:
The contact owns a 2022 Jeep Compass. The contact stated that while driving on several occasions at various speeds, and the Auto Stop system activated and the vehicle unintendedly stopped. The contact stated that the transmission failed to respond as needed and the vehicle had to be restarted. The vehicle was taken to a dealer on several occasions where it was diagnosed and determined that the alternator was damaged and needed to be replaced. The vehicle was repaired; however, the failure recurred immediately. The vehicle was taken to the same dealer, and it was determined that the vehicle needed to be driven for several miles to correct the failure. The failure reoccurred and the vehicle was taken to the same dealer where it was diagnosed and determined that the main battery needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken back to the same dealer however, the cause for the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was approximately 300.
Additional Notes:
The contact owns a 2022 Jeep Compass. The contact stated that while driving on several occasions at various speeds, and the Auto Stop system activated and the vehicle unintendedly stopped. The contact stated that the transmission failed to respond as needed and the vehicle had to be restarted. The vehicle was taken to a dealer on several occasions where it was diagnosed and determined that the alternator was damaged and needed to be replaced. The vehicle was repaired; however, the failure recurred immediately. The vehicle was taken to the same dealer, and it was determined that the vehicle needed to be driven for several miles to correct the failure. The failure reoccurred and the vehicle was taken to the same dealer where it was diagnosed and determined that the main battery needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken back to the same dealer however, the cause for the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was approximately 300.
Mfg Campaign: 11665259
Recall Date: Jun 6, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Jeep Compass. The contact stated that while driving on several occasions at various speeds, and the Auto Stop system activated and the vehicle unintendedly stopped. The contact stated that the transmission failed to respond as needed and the vehicle had to be restarted. The vehicle was taken to a dealer on several occasions where it was diagnosed and determined that the alternator was damaged and needed to be replaced. The vehicle was repaired; however, the failure recurred immediately. The vehicle was taken to the same dealer, and it was determined that the vehicle needed to be driven for several miles to correct the failure. The failure reoccurred and the vehicle was taken to the same dealer where it was diagnosed and determined that the main battery needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken back to the same dealer however, the cause for the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was approximately 300.
Corrective Action:
The contact owns a 2022 Jeep Compass. The contact stated that while driving on several occasions at various speeds, and the Auto Stop system activated and the vehicle unintendedly stopped. The contact stated that the transmission failed to respond as needed and the vehicle had to be restarted. The vehicle was taken to a dealer on several occasions where it was diagnosed and determined that the alternator was damaged and needed to be replaced. The vehicle was repaired; however, the failure recurred immediately. The vehicle was taken to the same dealer, and it was determined that the vehicle needed to be driven for several miles to correct the failure. The failure reoccurred and the vehicle was taken to the same dealer where it was diagnosed and determined that the main battery needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken back to the same dealer however, the cause for the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was approximately 300.
Additional Notes:
The contact owns a 2022 Jeep Compass. The contact stated that while driving on several occasions at various speeds, and the Auto Stop system activated and the vehicle unintendedly stopped. The contact stated that the transmission failed to respond as needed and the vehicle had to be restarted. The vehicle was taken to a dealer on several occasions where it was diagnosed and determined that the alternator was damaged and needed to be replaced. The vehicle was repaired; however, the failure recurred immediately. The vehicle was taken to the same dealer, and it was determined that the vehicle needed to be driven for several miles to correct the failure. The failure reoccurred and the vehicle was taken to the same dealer where it was diagnosed and determined that the main battery needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken back to the same dealer however, the cause for the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was approximately 300.
Mfg Campaign: 11665259
Recall Date: Jun 6, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Emergency brake locking when vehicle is in drive mode. Also unable to drive from a stopped position except very slowly which can cause a rear end collision.
Corrective Action:
Emergency brake locking when vehicle is in drive mode. Also unable to drive from a stopped position except very slowly which can cause a rear end collision.
Additional Notes:
Emergency brake locking when vehicle is in drive mode. Also unable to drive from a stopped position except very slowly which can cause a rear end collision.
Mfg Campaign: 11658885
Recall Date: May 5, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Emergency brake locking when vehicle is in drive mode. Also unable to drive from a stopped position except very slowly which can cause a rear end collision.
Corrective Action:
Emergency brake locking when vehicle is in drive mode. Also unable to drive from a stopped position except very slowly which can cause a rear end collision.
Additional Notes:
Emergency brake locking when vehicle is in drive mode. Also unable to drive from a stopped position except very slowly which can cause a rear end collision.
Mfg Campaign: 11658885
Recall Date: May 5, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Subject: Safety Defect in 2022 Jeep Compass VIN: [XXX] - Sudden Stalling Risk Dear NHTSA, My 2022 Jeep Compass VIN: [XXX] lost power in heavy traffic, nearly causing a crash. No warnings or recalls exist for this issue. Request: Investigate if this is a widespread defect requiring a recall. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Subject: Safety Defect in 2022 Jeep Compass VIN: [XXX] - Sudden Stalling Risk Dear NHTSA, My 2022 Jeep Compass VIN: [XXX] lost power in heavy traffic, nearly causing a crash. No warnings or recalls exist for this issue. Request: Investigate if this is a widespread defect requiring a recall. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Subject: Safety Defect in 2022 Jeep Compass VIN: [XXX] - Sudden Stalling Risk Dear NHTSA, My 2022 Jeep Compass VIN: [XXX] lost power in heavy traffic, nearly causing a crash. No warnings or recalls exist for this issue. Request: Investigate if this is a widespread defect requiring a recall. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11658716
Recall Date: May 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Turn signal does not cancel. Intermittent problem that occurs infrequently. Safety concern because turn signal may signal for one direction when driving the car to the opposite direction. I am reluctant to pay about $250 to dealer to diagnoise because issue is intermittent. Dealer refuses to note complaint on customer records without diagnosis. I called customer care and reported issue, 4/15/25 case # 92675100. Customer care requested to have dealer diagnose, but I explained that issue is intermittent and difficult to reproduce.
Corrective Action:
Turn signal does not cancel. Intermittent problem that occurs infrequently. Safety concern because turn signal may signal for one direction when driving the car to the opposite direction. I am reluctant to pay about $250 to dealer to diagnoise because issue is intermittent. Dealer refuses to note complaint on customer records without diagnosis. I called customer care and reported issue, 4/15/25 case # 92675100. Customer care requested to have dealer diagnose, but I explained that issue is intermittent and difficult to reproduce.
Additional Notes:
Turn signal does not cancel. Intermittent problem that occurs infrequently. Safety concern because turn signal may signal for one direction when driving the car to the opposite direction. I am reluctant to pay about $250 to dealer to diagnoise because issue is intermittent. Dealer refuses to note complaint on customer records without diagnosis. I called customer care and reported issue, 4/15/25 case # 92675100. Customer care requested to have dealer diagnose, but I explained that issue is intermittent and difficult to reproduce.
Mfg Campaign: 11655281
Recall Date: Apr 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My family's n is safety was at risk daily ,do to fear of the electric system being off ,changing speed and directtion of car falsely. 2Continuly lights sources in panels on at night , unable to turn off . navigation pulling vehicle off lane ,to opposite side of road in rain sleet heavy snow . Stays stuck on after air bags diddnt deploy in accident, caused by nav control and engine lag ? Jeep after I had it in MacDonald motors bridgeton Maine,the seller . 2x in first months . We owned it . I was told when I drove in 1 day early dec .2024 and called another 3 times day around 1st WK of .told availability .threw Xmas . When I tried getting it in there in December, with my complaints of same issues,no appointment was able to be given . Until mid january no temporary vehicle offered .I asked ,was told that's too long .they couldn't offer me 1 . In August after issues with oil filter loosen x2 early oil changes and eating oil ... They said same line if any update needed there nothing they can do that wasn't done . If jeep doesn't release an update .. late on dec 11 after dash console lights staying on without keys .in am tried to cure problems.got a additional problem .windows speraticly were going up and down , after I hit up, at closing . Up then down ..pissed off and up early for an appointment i designed I was going by MacDonalds and dropping car off .and Calling creditor .getting my own car rental. I had an accident on the morning on my way to do this .
Corrective Action:
My family's n is safety was at risk daily ,do to fear of the electric system being off ,changing speed and directtion of car falsely. 2Continuly lights sources in panels on at night , unable to turn off . navigation pulling vehicle off lane ,to opposite side of road in rain sleet heavy snow . Stays stuck on after air bags diddnt deploy in accident, caused by nav control and engine lag ? Jeep after I had it in MacDonald motors bridgeton Maine,the seller . 2x in first months . We owned it . I was told when I drove in 1 day early dec .2024 and called another 3 times day around 1st WK of .told availability .threw Xmas . When I tried getting it in there in December, with my complaints of same issues,no appointment was able to be given . Until mid january no temporary vehicle offered .I asked ,was told that's too long .they couldn't offer me 1 . In August after issues with oil filter loosen x2 early oil changes and eating oil ... They said same line if any update needed there nothing they can do that wasn't done . If jeep doesn't release an update .. late on dec 11 after dash console lights staying on without keys .in am tried to cure problems.got a additional problem .windows speraticly were going up and down , after I hit up, at closing . Up then down ..pissed off and up early for an appointment i designed I was going by MacDonalds and dropping car off .and Calling creditor .getting my own car rental. I had an accident on the morning on my way to do this .
Additional Notes:
My family's n is safety was at risk daily ,do to fear of the electric system being off ,changing speed and directtion of car falsely. 2Continuly lights sources in panels on at night , unable to turn off . navigation pulling vehicle off lane ,to opposite side of road in rain sleet heavy snow . Stays stuck on after air bags diddnt deploy in accident, caused by nav control and engine lag ? Jeep after I had it in MacDonald motors bridgeton Maine,the seller . 2x in first months . We owned it . I was told when I drove in 1 day early dec .2024 and called another 3 times day around 1st WK of .told availability .threw Xmas . When I tried getting it in there in December, with my complaints of same issues,no appointment was able to be given . Until mid january no temporary vehicle offered .I asked ,was told that's too long .they couldn't offer me 1 . In August after issues with oil filter loosen x2 early oil changes and eating oil ... They said same line if any update needed there nothing they can do that wasn't done . If jeep doesn't release an update .. late on dec 11 after dash console lights staying on without keys .in am tried to cure problems.got a additional problem .windows speraticly were going up and down , after I hit up, at closing . Up then down ..pissed off and up early for an appointment i designed I was going by MacDonalds and dropping car off .and Calling creditor .getting my own car rental. I had an accident on the morning on my way to do this .
Mfg Campaign: 11650958
Recall Date: Mar 27, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My family's n is safety was at risk daily ,do to fear of the electric system being off ,changing speed and directtion of car falsely. 2Continuly lights sources in panels on at night , unable to turn off . navigation pulling vehicle off lane ,to opposite side of road in rain sleet heavy snow . Stays stuck on after air bags diddnt deploy in accident, caused by nav control and engine lag ? Jeep after I had it in MacDonald motors bridgeton Maine,the seller . 2x in first months . We owned it . I was told when I drove in 1 day early dec .2024 and called another 3 times day around 1st WK of .told availability .threw Xmas . When I tried getting it in there in December, with my complaints of same issues,no appointment was able to be given . Until mid january no temporary vehicle offered .I asked ,was told that's too long .they couldn't offer me 1 . In August after issues with oil filter loosen x2 early oil changes and eating oil ... They said same line if any update needed there nothing they can do that wasn't done . If jeep doesn't release an update .. late on dec 11 after dash console lights staying on without keys .in am tried to cure problems.got a additional problem .windows speraticly were going up and down , after I hit up, at closing . Up then down ..pissed off and up early for an appointment i designed I was going by MacDonalds and dropping car off .and Calling creditor .getting my own car rental. I had an accident on the morning on my way to do this .
Corrective Action:
My family's n is safety was at risk daily ,do to fear of the electric system being off ,changing speed and directtion of car falsely. 2Continuly lights sources in panels on at night , unable to turn off . navigation pulling vehicle off lane ,to opposite side of road in rain sleet heavy snow . Stays stuck on after air bags diddnt deploy in accident, caused by nav control and engine lag ? Jeep after I had it in MacDonald motors bridgeton Maine,the seller . 2x in first months . We owned it . I was told when I drove in 1 day early dec .2024 and called another 3 times day around 1st WK of .told availability .threw Xmas . When I tried getting it in there in December, with my complaints of same issues,no appointment was able to be given . Until mid january no temporary vehicle offered .I asked ,was told that's too long .they couldn't offer me 1 . In August after issues with oil filter loosen x2 early oil changes and eating oil ... They said same line if any update needed there nothing they can do that wasn't done . If jeep doesn't release an update .. late on dec 11 after dash console lights staying on without keys .in am tried to cure problems.got a additional problem .windows speraticly were going up and down , after I hit up, at closing . Up then down ..pissed off and up early for an appointment i designed I was going by MacDonalds and dropping car off .and Calling creditor .getting my own car rental. I had an accident on the morning on my way to do this .
Additional Notes:
My family's n is safety was at risk daily ,do to fear of the electric system being off ,changing speed and directtion of car falsely. 2Continuly lights sources in panels on at night , unable to turn off . navigation pulling vehicle off lane ,to opposite side of road in rain sleet heavy snow . Stays stuck on after air bags diddnt deploy in accident, caused by nav control and engine lag ? Jeep after I had it in MacDonald motors bridgeton Maine,the seller . 2x in first months . We owned it . I was told when I drove in 1 day early dec .2024 and called another 3 times day around 1st WK of .told availability .threw Xmas . When I tried getting it in there in December, with my complaints of same issues,no appointment was able to be given . Until mid january no temporary vehicle offered .I asked ,was told that's too long .they couldn't offer me 1 . In August after issues with oil filter loosen x2 early oil changes and eating oil ... They said same line if any update needed there nothing they can do that wasn't done . If jeep doesn't release an update .. late on dec 11 after dash console lights staying on without keys .in am tried to cure problems.got a additional problem .windows speraticly were going up and down , after I hit up, at closing . Up then down ..pissed off and up early for an appointment i designed I was going by MacDonalds and dropping car off .and Calling creditor .getting my own car rental. I had an accident on the morning on my way to do this .
Mfg Campaign: 11650958
Recall Date: Mar 27, 2025
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
My family's n is safety was at risk daily ,do to fear of the electric system being off ,changing speed and directtion of car falsely. 2Continuly lights sources in panels on at night , unable to turn off . navigation pulling vehicle off lane ,to opposite side of road in rain sleet heavy snow . Stays stuck on after air bags diddnt deploy in accident, caused by nav control and engine lag ? Jeep after I had it in MacDonald motors bridgeton Maine,the seller . 2x in first months . We owned it . I was told when I drove in 1 day early dec .2024 and called another 3 times day around 1st WK of .told availability .threw Xmas . When I tried getting it in there in December, with my complaints of same issues,no appointment was able to be given . Until mid january no temporary vehicle offered .I asked ,was told that's too long .they couldn't offer me 1 . In August after issues with oil filter loosen x2 early oil changes and eating oil ... They said same line if any update needed there nothing they can do that wasn't done . If jeep doesn't release an update .. late on dec 11 after dash console lights staying on without keys .in am tried to cure problems.got a additional problem .windows speraticly were going up and down , after I hit up, at closing . Up then down ..pissed off and up early for an appointment i designed I was going by MacDonalds and dropping car off .and Calling creditor .getting my own car rental. I had an accident on the morning on my way to do this .
Corrective Action:
My family's n is safety was at risk daily ,do to fear of the electric system being off ,changing speed and directtion of car falsely. 2Continuly lights sources in panels on at night , unable to turn off . navigation pulling vehicle off lane ,to opposite side of road in rain sleet heavy snow . Stays stuck on after air bags diddnt deploy in accident, caused by nav control and engine lag ? Jeep after I had it in MacDonald motors bridgeton Maine,the seller . 2x in first months . We owned it . I was told when I drove in 1 day early dec .2024 and called another 3 times day around 1st WK of .told availability .threw Xmas . When I tried getting it in there in December, with my complaints of same issues,no appointment was able to be given . Until mid january no temporary vehicle offered .I asked ,was told that's too long .they couldn't offer me 1 . In August after issues with oil filter loosen x2 early oil changes and eating oil ... They said same line if any update needed there nothing they can do that wasn't done . If jeep doesn't release an update .. late on dec 11 after dash console lights staying on without keys .in am tried to cure problems.got a additional problem .windows speraticly were going up and down , after I hit up, at closing . Up then down ..pissed off and up early for an appointment i designed I was going by MacDonalds and dropping car off .and Calling creditor .getting my own car rental. I had an accident on the morning on my way to do this .
Additional Notes:
My family's n is safety was at risk daily ,do to fear of the electric system being off ,changing speed and directtion of car falsely. 2Continuly lights sources in panels on at night , unable to turn off . navigation pulling vehicle off lane ,to opposite side of road in rain sleet heavy snow . Stays stuck on after air bags diddnt deploy in accident, caused by nav control and engine lag ? Jeep after I had it in MacDonald motors bridgeton Maine,the seller . 2x in first months . We owned it . I was told when I drove in 1 day early dec .2024 and called another 3 times day around 1st WK of .told availability .threw Xmas . When I tried getting it in there in December, with my complaints of same issues,no appointment was able to be given . Until mid january no temporary vehicle offered .I asked ,was told that's too long .they couldn't offer me 1 . In August after issues with oil filter loosen x2 early oil changes and eating oil ... They said same line if any update needed there nothing they can do that wasn't done . If jeep doesn't release an update .. late on dec 11 after dash console lights staying on without keys .in am tried to cure problems.got a additional problem .windows speraticly were going up and down , after I hit up, at closing . Up then down ..pissed off and up early for an appointment i designed I was going by MacDonalds and dropping car off .and Calling creditor .getting my own car rental. I had an accident on the morning on my way to do this .
Mfg Campaign: 11650958
Recall Date: Mar 27, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2022 Jeep Compass. The contact stated while the contact's daughter was driving, the vehicle was rear-ended from another vehicle causing the vehicle to go airborne, roll over, and came to stop. Both front tires were indented into 90 degrees. None of the air bags deployed. The contact's daughter was the single occupant of the vehicle. The driver sustained whiplash however medical attention was not sought. The vehicle was towed to a local tow yard. The vehicle was condemned total loss. A Police report was filed, however the information was unavailable. The manufacturer was made aware of the failure and a case was filed. The failure mileage was unknown.
Corrective Action:
The contact owned a 2022 Jeep Compass. The contact stated while the contact's daughter was driving, the vehicle was rear-ended from another vehicle causing the vehicle to go airborne, roll over, and came to stop. Both front tires were indented into 90 degrees. None of the air bags deployed. The contact's daughter was the single occupant of the vehicle. The driver sustained whiplash however medical attention was not sought. The vehicle was towed to a local tow yard. The vehicle was condemned total loss. A Police report was filed, however the information was unavailable. The manufacturer was made aware of the failure and a case was filed. The failure mileage was unknown.
Additional Notes:
The contact owned a 2022 Jeep Compass. The contact stated while the contact's daughter was driving, the vehicle was rear-ended from another vehicle causing the vehicle to go airborne, roll over, and came to stop. Both front tires were indented into 90 degrees. None of the air bags deployed. The contact's daughter was the single occupant of the vehicle. The driver sustained whiplash however medical attention was not sought. The vehicle was towed to a local tow yard. The vehicle was condemned total loss. A Police report was filed, however the information was unavailable. The manufacturer was made aware of the failure and a case was filed. The failure mileage was unknown.
Mfg Campaign: 11650167
Recall Date: Mar 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicles emergency brake engages itself while the vehicle is in drive. I’ve reported this to my dealership, they say they’ve never heard of this issue. I’ve reported the issue twice. This is an obvious safety issue because the vehicle is randomly braking and coming to a complete stop while it is in drive. The brake signal comes on and there is no way to regain control of the vehicle unless you put the car in park and turn it off and on again. The emergency brake button also does not work during this time. This often happens when driving after a stop light. The vehicle begins to move and suddenly the brake engages itself, and the car stops this has almost gotten me rear ended on several occasions. I’m forced to throw on my hazards and rush to regain control of the vehicle . All the while holding up traffic, cars honking and trying to get past me. This issue was not confirmed to me by the dealer. They seem to act as if they haven’t heard of this issue. I’ve researched online and other Jeep brand owners are experiencing the same exact issue. My vehicle was purchased brand new and hadn’t been in any accidents before this problem began. It started the year I purchased and still happens till this day. I’ve tried to get to the bottom of the issue but I’ve been quoted $1000 to change both batteries without promise that this will resolve the issue. I don’t want to pay out of pocket for an indefinite resolution that the company should take care of because they sold the vehicle to me with this safety issue. I’ve looked for recalls that depict my exact issue for my make and model and I haven’t seen any. This needs to be investigated because many people bought their cars with this same safety hazard so why isn’t Jeep taking accountability!
Corrective Action:
The vehicles emergency brake engages itself while the vehicle is in drive. I’ve reported this to my dealership, they say they’ve never heard of this issue. I’ve reported the issue twice. This is an obvious safety issue because the vehicle is randomly braking and coming to a complete stop while it is in drive. The brake signal comes on and there is no way to regain control of the vehicle unless you put the car in park and turn it off and on again. The emergency brake button also does not work during this time. This often happens when driving after a stop light. The vehicle begins to move and suddenly the brake engages itself, and the car stops this has almost gotten me rear ended on several occasions. I’m forced to throw on my hazards and rush to regain control of the vehicle . All the while holding up traffic, cars honking and trying to get past me. This issue was not confirmed to me by the dealer. They seem to act as if they haven’t heard of this issue. I’ve researched online and other Jeep brand owners are experiencing the same exact issue. My vehicle was purchased brand new and hadn’t been in any accidents before this problem began. It started the year I purchased and still happens till this day. I’ve tried to get to the bottom of the issue but I’ve been quoted $1000 to change both batteries without promise that this will resolve the issue. I don’t want to pay out of pocket for an indefinite resolution that the company should take care of because they sold the vehicle to me with this safety issue. I’ve looked for recalls that depict my exact issue for my make and model and I haven’t seen any. This needs to be investigated because many people bought their cars with this same safety hazard so why isn’t Jeep taking accountability!
Additional Notes:
The vehicles emergency brake engages itself while the vehicle is in drive. I’ve reported this to my dealership, they say they’ve never heard of this issue. I’ve reported the issue twice. This is an obvious safety issue because the vehicle is randomly braking and coming to a complete stop while it is in drive. The brake signal comes on and there is no way to regain control of the vehicle unless you put the car in park and turn it off and on again. The emergency brake button also does not work during this time. This often happens when driving after a stop light. The vehicle begins to move and suddenly the brake engages itself, and the car stops this has almost gotten me rear ended on several occasions. I’m forced to throw on my hazards and rush to regain control of the vehicle . All the while holding up traffic, cars honking and trying to get past me. This issue was not confirmed to me by the dealer. They seem to act as if they haven’t heard of this issue. I’ve researched online and other Jeep brand owners are experiencing the same exact issue. My vehicle was purchased brand new and hadn’t been in any accidents before this problem began. It started the year I purchased and still happens till this day. I’ve tried to get to the bottom of the issue but I’ve been quoted $1000 to change both batteries without promise that this will resolve the issue. I don’t want to pay out of pocket for an indefinite resolution that the company should take care of because they sold the vehicle to me with this safety issue. I’ve looked for recalls that depict my exact issue for my make and model and I haven’t seen any. This needs to be investigated because many people bought their cars with this same safety hazard so why isn’t Jeep taking accountability!
Mfg Campaign: 11647027
Recall Date: Mar 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicles emergency brake engages itself while the vehicle is in drive. I’ve reported this to my dealership, they say they’ve never heard of this issue. I’ve reported the issue twice. This is an obvious safety issue because the vehicle is randomly braking and coming to a complete stop while it is in drive. The brake signal comes on and there is no way to regain control of the vehicle unless you put the car in park and turn it off and on again. The emergency brake button also does not work during this time. This often happens when driving after a stop light. The vehicle begins to move and suddenly the brake engages itself, and the car stops this has almost gotten me rear ended on several occasions. I’m forced to throw on my hazards and rush to regain control of the vehicle . All the while holding up traffic, cars honking and trying to get past me. This issue was not confirmed to me by the dealer. They seem to act as if they haven’t heard of this issue. I’ve researched online and other Jeep brand owners are experiencing the same exact issue. My vehicle was purchased brand new and hadn’t been in any accidents before this problem began. It started the year I purchased and still happens till this day. I’ve tried to get to the bottom of the issue but I’ve been quoted $1000 to change both batteries without promise that this will resolve the issue. I don’t want to pay out of pocket for an indefinite resolution that the company should take care of because they sold the vehicle to me with this safety issue. I’ve looked for recalls that depict my exact issue for my make and model and I haven’t seen any. This needs to be investigated because many people bought their cars with this same safety hazard so why isn’t Jeep taking accountability!
Corrective Action:
The vehicles emergency brake engages itself while the vehicle is in drive. I’ve reported this to my dealership, they say they’ve never heard of this issue. I’ve reported the issue twice. This is an obvious safety issue because the vehicle is randomly braking and coming to a complete stop while it is in drive. The brake signal comes on and there is no way to regain control of the vehicle unless you put the car in park and turn it off and on again. The emergency brake button also does not work during this time. This often happens when driving after a stop light. The vehicle begins to move and suddenly the brake engages itself, and the car stops this has almost gotten me rear ended on several occasions. I’m forced to throw on my hazards and rush to regain control of the vehicle . All the while holding up traffic, cars honking and trying to get past me. This issue was not confirmed to me by the dealer. They seem to act as if they haven’t heard of this issue. I’ve researched online and other Jeep brand owners are experiencing the same exact issue. My vehicle was purchased brand new and hadn’t been in any accidents before this problem began. It started the year I purchased and still happens till this day. I’ve tried to get to the bottom of the issue but I’ve been quoted $1000 to change both batteries without promise that this will resolve the issue. I don’t want to pay out of pocket for an indefinite resolution that the company should take care of because they sold the vehicle to me with this safety issue. I’ve looked for recalls that depict my exact issue for my make and model and I haven’t seen any. This needs to be investigated because many people bought their cars with this same safety hazard so why isn’t Jeep taking accountability!
Additional Notes:
The vehicles emergency brake engages itself while the vehicle is in drive. I’ve reported this to my dealership, they say they’ve never heard of this issue. I’ve reported the issue twice. This is an obvious safety issue because the vehicle is randomly braking and coming to a complete stop while it is in drive. The brake signal comes on and there is no way to regain control of the vehicle unless you put the car in park and turn it off and on again. The emergency brake button also does not work during this time. This often happens when driving after a stop light. The vehicle begins to move and suddenly the brake engages itself, and the car stops this has almost gotten me rear ended on several occasions. I’m forced to throw on my hazards and rush to regain control of the vehicle . All the while holding up traffic, cars honking and trying to get past me. This issue was not confirmed to me by the dealer. They seem to act as if they haven’t heard of this issue. I’ve researched online and other Jeep brand owners are experiencing the same exact issue. My vehicle was purchased brand new and hadn’t been in any accidents before this problem began. It started the year I purchased and still happens till this day. I’ve tried to get to the bottom of the issue but I’ve been quoted $1000 to change both batteries without promise that this will resolve the issue. I don’t want to pay out of pocket for an indefinite resolution that the company should take care of because they sold the vehicle to me with this safety issue. I’ve looked for recalls that depict my exact issue for my make and model and I haven’t seen any. This needs to be investigated because many people bought their cars with this same safety hazard so why isn’t Jeep taking accountability!
Mfg Campaign: 11647027
Recall Date: Mar 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The vehicles emergency brake engages itself while the vehicle is in drive. I’ve reported this to my dealership, they say they’ve never heard of this issue. I’ve reported the issue twice. This is an obvious safety issue because the vehicle is randomly braking and coming to a complete stop while it is in drive. The brake signal comes on and there is no way to regain control of the vehicle unless you put the car in park and turn it off and on again. The emergency brake button also does not work during this time. This often happens when driving after a stop light. The vehicle begins to move and suddenly the brake engages itself, and the car stops this has almost gotten me rear ended on several occasions. I’m forced to throw on my hazards and rush to regain control of the vehicle . All the while holding up traffic, cars honking and trying to get past me. This issue was not confirmed to me by the dealer. They seem to act as if they haven’t heard of this issue. I’ve researched online and other Jeep brand owners are experiencing the same exact issue. My vehicle was purchased brand new and hadn’t been in any accidents before this problem began. It started the year I purchased and still happens till this day. I’ve tried to get to the bottom of the issue but I’ve been quoted $1000 to change both batteries without promise that this will resolve the issue. I don’t want to pay out of pocket for an indefinite resolution that the company should take care of because they sold the vehicle to me with this safety issue. I’ve looked for recalls that depict my exact issue for my make and model and I haven’t seen any. This needs to be investigated because many people bought their cars with this same safety hazard so why isn’t Jeep taking accountability!
Corrective Action:
The vehicles emergency brake engages itself while the vehicle is in drive. I’ve reported this to my dealership, they say they’ve never heard of this issue. I’ve reported the issue twice. This is an obvious safety issue because the vehicle is randomly braking and coming to a complete stop while it is in drive. The brake signal comes on and there is no way to regain control of the vehicle unless you put the car in park and turn it off and on again. The emergency brake button also does not work during this time. This often happens when driving after a stop light. The vehicle begins to move and suddenly the brake engages itself, and the car stops this has almost gotten me rear ended on several occasions. I’m forced to throw on my hazards and rush to regain control of the vehicle . All the while holding up traffic, cars honking and trying to get past me. This issue was not confirmed to me by the dealer. They seem to act as if they haven’t heard of this issue. I’ve researched online and other Jeep brand owners are experiencing the same exact issue. My vehicle was purchased brand new and hadn’t been in any accidents before this problem began. It started the year I purchased and still happens till this day. I’ve tried to get to the bottom of the issue but I’ve been quoted $1000 to change both batteries without promise that this will resolve the issue. I don’t want to pay out of pocket for an indefinite resolution that the company should take care of because they sold the vehicle to me with this safety issue. I’ve looked for recalls that depict my exact issue for my make and model and I haven’t seen any. This needs to be investigated because many people bought their cars with this same safety hazard so why isn’t Jeep taking accountability!
Additional Notes:
The vehicles emergency brake engages itself while the vehicle is in drive. I’ve reported this to my dealership, they say they’ve never heard of this issue. I’ve reported the issue twice. This is an obvious safety issue because the vehicle is randomly braking and coming to a complete stop while it is in drive. The brake signal comes on and there is no way to regain control of the vehicle unless you put the car in park and turn it off and on again. The emergency brake button also does not work during this time. This often happens when driving after a stop light. The vehicle begins to move and suddenly the brake engages itself, and the car stops this has almost gotten me rear ended on several occasions. I’m forced to throw on my hazards and rush to regain control of the vehicle . All the while holding up traffic, cars honking and trying to get past me. This issue was not confirmed to me by the dealer. They seem to act as if they haven’t heard of this issue. I’ve researched online and other Jeep brand owners are experiencing the same exact issue. My vehicle was purchased brand new and hadn’t been in any accidents before this problem began. It started the year I purchased and still happens till this day. I’ve tried to get to the bottom of the issue but I’ve been quoted $1000 to change both batteries without promise that this will resolve the issue. I don’t want to pay out of pocket for an indefinite resolution that the company should take care of because they sold the vehicle to me with this safety issue. I’ve looked for recalls that depict my exact issue for my make and model and I haven’t seen any. This needs to be investigated because many people bought their cars with this same safety hazard so why isn’t Jeep taking accountability!
Mfg Campaign: 11647027
Recall Date: Mar 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I wasn’t having any issues with the backup camera not working that was the last recall on my Jeep Compass. The software fix to the radio, however, has made it so the radio mutes now when the Jeep is put in reverse. When this happens, I become so focused on the radio not playing that I am backing up without paying attention to the camera screen or what is behind me. I spent 25 years driving without a back camera and no accidents. I have spent 35 years driving with a radio when backing up and no accidents. I have been driving less than a year with the radio muting when the Jeep is put in reverse and I am seriously concerned that it is going to cause me to have a wreck. Please have Chrysler figure out a way to still allow the back camera to work without muting the radio in reverse.
Corrective Action:
I wasn’t having any issues with the backup camera not working that was the last recall on my Jeep Compass. The software fix to the radio, however, has made it so the radio mutes now when the Jeep is put in reverse. When this happens, I become so focused on the radio not playing that I am backing up without paying attention to the camera screen or what is behind me. I spent 25 years driving without a back camera and no accidents. I have spent 35 years driving with a radio when backing up and no accidents. I have been driving less than a year with the radio muting when the Jeep is put in reverse and I am seriously concerned that it is going to cause me to have a wreck. Please have Chrysler figure out a way to still allow the back camera to work without muting the radio in reverse.
Additional Notes:
I wasn’t having any issues with the backup camera not working that was the last recall on my Jeep Compass. The software fix to the radio, however, has made it so the radio mutes now when the Jeep is put in reverse. When this happens, I become so focused on the radio not playing that I am backing up without paying attention to the camera screen or what is behind me. I spent 25 years driving without a back camera and no accidents. I have spent 35 years driving with a radio when backing up and no accidents. I have been driving less than a year with the radio muting when the Jeep is put in reverse and I am seriously concerned that it is going to cause me to have a wreck. Please have Chrysler figure out a way to still allow the back camera to work without muting the radio in reverse.
Mfg Campaign: 11643066
Recall Date: Feb 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The auto stop has stopped my vehicle at a light and failed to start back up. On several occasions I have been at a red light, and my car refused to take off, like it is just stuck. I have to put the car in park and restart. The auto stop is very dangerous, I have to turn it off when I get in my car. ( I have to warn family when they are using my car) A few times I have forgotten. I have taken my car to 3 jeep dealerships and they say they cant find a problem. They is an issue and no one is hearing me.
Corrective Action:
The auto stop has stopped my vehicle at a light and failed to start back up. On several occasions I have been at a red light, and my car refused to take off, like it is just stuck. I have to put the car in park and restart. The auto stop is very dangerous, I have to turn it off when I get in my car. ( I have to warn family when they are using my car) A few times I have forgotten. I have taken my car to 3 jeep dealerships and they say they cant find a problem. They is an issue and no one is hearing me.
Additional Notes:
The auto stop has stopped my vehicle at a light and failed to start back up. On several occasions I have been at a red light, and my car refused to take off, like it is just stuck. I have to put the car in park and restart. The auto stop is very dangerous, I have to turn it off when I get in my car. ( I have to warn family when they are using my car) A few times I have forgotten. I have taken my car to 3 jeep dealerships and they say they cant find a problem. They is an issue and no one is hearing me.
Mfg Campaign: 11641055
Recall Date: Feb 6, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The auto stop has stopped my vehicle at a light and failed to start back up. On several occasions I have been at a red light, and my car refused to take off, like it is just stuck. I have to put the car in park and restart. The auto stop is very dangerous, I have to turn it off when I get in my car. ( I have to warn family when they are using my car) A few times I have forgotten. I have taken my car to 3 jeep dealerships and they say they cant find a problem. They is an issue and no one is hearing me.
Corrective Action:
The auto stop has stopped my vehicle at a light and failed to start back up. On several occasions I have been at a red light, and my car refused to take off, like it is just stuck. I have to put the car in park and restart. The auto stop is very dangerous, I have to turn it off when I get in my car. ( I have to warn family when they are using my car) A few times I have forgotten. I have taken my car to 3 jeep dealerships and they say they cant find a problem. They is an issue and no one is hearing me.
Additional Notes:
The auto stop has stopped my vehicle at a light and failed to start back up. On several occasions I have been at a red light, and my car refused to take off, like it is just stuck. I have to put the car in park and restart. The auto stop is very dangerous, I have to turn it off when I get in my car. ( I have to warn family when they are using my car) A few times I have forgotten. I have taken my car to 3 jeep dealerships and they say they cant find a problem. They is an issue and no one is hearing me.
Mfg Campaign: 11641055
Recall Date: Feb 6, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When driving I reversing my review camera appears to be lagging as well as sometimes it will start buzzing/ making a long beeping noise then the center screen will go dark and reset. This has occurred many times while reversing . I noticed that sometimes I get the sound while driving forward and then the center screen restarts
Corrective Action:
When driving I reversing my review camera appears to be lagging as well as sometimes it will start buzzing/ making a long beeping noise then the center screen will go dark and reset. This has occurred many times while reversing . I noticed that sometimes I get the sound while driving forward and then the center screen restarts
Additional Notes:
When driving I reversing my review camera appears to be lagging as well as sometimes it will start buzzing/ making a long beeping noise then the center screen will go dark and reset. This has occurred many times while reversing . I noticed that sometimes I get the sound while driving forward and then the center screen restarts
Mfg Campaign: 11634131
Recall Date: Jan 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Jeep Compass. The contact stated that while idle at a stop light the auto start/stop feature activated however when attempting to accelerate, the vehicle failed to restart. The vehicle then went into lockdown mode where all systems were deactivated. The police were contacted and assisted in merging the vehicle to the side of the road. The vehicle was placed in the park while they waited for the tow truck to arrive. When the tow truck arrived the vehicle was not able to be placed back into neutral to move onto the flatbed. The tow truck was able to tow the vehicle onto the flatbed despite the rear wheels being locked. The vehicle was taken to the dealer but had not been diagnosed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,100.
Corrective Action:
The contact owns a 2022 Jeep Compass. The contact stated that while idle at a stop light the auto start/stop feature activated however when attempting to accelerate, the vehicle failed to restart. The vehicle then went into lockdown mode where all systems were deactivated. The police were contacted and assisted in merging the vehicle to the side of the road. The vehicle was placed in the park while they waited for the tow truck to arrive. When the tow truck arrived the vehicle was not able to be placed back into neutral to move onto the flatbed. The tow truck was able to tow the vehicle onto the flatbed despite the rear wheels being locked. The vehicle was taken to the dealer but had not been diagnosed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,100.
Additional Notes:
The contact owns a 2022 Jeep Compass. The contact stated that while idle at a stop light the auto start/stop feature activated however when attempting to accelerate, the vehicle failed to restart. The vehicle then went into lockdown mode where all systems were deactivated. The police were contacted and assisted in merging the vehicle to the side of the road. The vehicle was placed in the park while they waited for the tow truck to arrive. When the tow truck arrived the vehicle was not able to be placed back into neutral to move onto the flatbed. The tow truck was able to tow the vehicle onto the flatbed despite the rear wheels being locked. The vehicle was taken to the dealer but had not been diagnosed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,100.
Mfg Campaign: 11632445
Recall Date: Dec 26, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury