Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S89
Recall Date: Dec 16, 2016
Consumer Complaints
414 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
NHTSA CAMPAIGN ID: 16V907000 Report Date: DEC 15, 2016 Vehicles Affected: 42231 Consequence: If the engine stalls, there is an increased the risk of a crash. What You Should Do: Chrysler will notify owners, and dealers will replace the crankshaft or camshaft sensor, free of charge. The recall began February 8, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S89. Summary: Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall. I own a 2016 Jeep Compass that is having this exact issue but my VIN is not included in the recall so I had to pay for the repair out of pocket.
Corrective Action:
NHTSA CAMPAIGN ID: 16V907000 Report Date: DEC 15, 2016 Vehicles Affected: 42231 Consequence: If the engine stalls, there is an increased the risk of a crash. What You Should Do: Chrysler will notify owners, and dealers will replace the crankshaft or camshaft sensor, free of charge. The recall began February 8, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S89. Summary: Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall. I own a 2016 Jeep Compass that is having this exact issue but my VIN is not included in the recall so I had to pay for the repair out of pocket.
Additional Notes:
NHTSA CAMPAIGN ID: 16V907000 Report Date: DEC 15, 2016 Vehicles Affected: 42231 Consequence: If the engine stalls, there is an increased the risk of a crash. What You Should Do: Chrysler will notify owners, and dealers will replace the crankshaft or camshaft sensor, free of charge. The recall began February 8, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S89. Summary: Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall. I own a 2016 Jeep Compass that is having this exact issue but my VIN is not included in the recall so I had to pay for the repair out of pocket.
Mfg Campaign: 11671901
Recall Date: Jul 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Electronic throttle control Vehicle light came on my 2016 jeep compass dash as I was on vacation vehicle would not accelerate and turned off causing us to almost wreck and having to leave it on the side of the road and call a Uber and get a tow. There is many reports of this issue it needs to be a recall.
Corrective Action:
Electronic throttle control Vehicle light came on my 2016 jeep compass dash as I was on vacation vehicle would not accelerate and turned off causing us to almost wreck and having to leave it on the side of the road and call a Uber and get a tow. There is many reports of this issue it needs to be a recall.
Additional Notes:
Electronic throttle control Vehicle light came on my 2016 jeep compass dash as I was on vacation vehicle would not accelerate and turned off causing us to almost wreck and having to leave it on the side of the road and call a Uber and get a tow. There is many reports of this issue it needs to be a recall.
Mfg Campaign: 11663874
Recall Date: May 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Electronic throttle control Vehicle light came on my 2016 jeep compass dash as I was on vacation vehicle would not accelerate and turned off causing us to almost wreck and having to leave it on the side of the road and call a Uber and get a tow. There is many reports of this issue it needs to be a recall.
Corrective Action:
Electronic throttle control Vehicle light came on my 2016 jeep compass dash as I was on vacation vehicle would not accelerate and turned off causing us to almost wreck and having to leave it on the side of the road and call a Uber and get a tow. There is many reports of this issue it needs to be a recall.
Additional Notes:
Electronic throttle control Vehicle light came on my 2016 jeep compass dash as I was on vacation vehicle would not accelerate and turned off causing us to almost wreck and having to leave it on the side of the road and call a Uber and get a tow. There is many reports of this issue it needs to be a recall.
Mfg Campaign: 11663874
Recall Date: May 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Electronic throttle control Vehicle light came on my 2016 jeep compass dash as I was on vacation vehicle would not accelerate and turned off causing us to almost wreck and having to leave it on the side of the road and call a Uber and get a tow. There is many reports of this issue it needs to be a recall.
Corrective Action:
Electronic throttle control Vehicle light came on my 2016 jeep compass dash as I was on vacation vehicle would not accelerate and turned off causing us to almost wreck and having to leave it on the side of the road and call a Uber and get a tow. There is many reports of this issue it needs to be a recall.
Additional Notes:
Electronic throttle control Vehicle light came on my 2016 jeep compass dash as I was on vacation vehicle would not accelerate and turned off causing us to almost wreck and having to leave it on the side of the road and call a Uber and get a tow. There is many reports of this issue it needs to be a recall.
Mfg Campaign: 11663874
Recall Date: May 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I recently got the catalytic converter and 02 sensor swapped which removed the check engine light. My vehicle was running perfect. The I drive it today. Made a right turn, next thing you know the vehicle starts shaking and such and won’t go over 20 mph. I take it to the mechanic. They’re telling me the reader isn’t picking up the problem. Invalid data. I looked online and multiple people are having the same problem. My thing is I was overcharged charged 25,000 for this vehicle from Sam at jeep, Chrysler, dodge on route 300 Newburgh New York 2 years ago.
Corrective Action:
I recently got the catalytic converter and 02 sensor swapped which removed the check engine light. My vehicle was running perfect. The I drive it today. Made a right turn, next thing you know the vehicle starts shaking and such and won’t go over 20 mph. I take it to the mechanic. They’re telling me the reader isn’t picking up the problem. Invalid data. I looked online and multiple people are having the same problem. My thing is I was overcharged charged 25,000 for this vehicle from Sam at jeep, Chrysler, dodge on route 300 Newburgh New York 2 years ago.
Additional Notes:
I recently got the catalytic converter and 02 sensor swapped which removed the check engine light. My vehicle was running perfect. The I drive it today. Made a right turn, next thing you know the vehicle starts shaking and such and won’t go over 20 mph. I take it to the mechanic. They’re telling me the reader isn’t picking up the problem. Invalid data. I looked online and multiple people are having the same problem. My thing is I was overcharged charged 25,000 for this vehicle from Sam at jeep, Chrysler, dodge on route 300 Newburgh New York 2 years ago.
Mfg Campaign: 11655543
Recall Date: Apr 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I recently got the catalytic converter and 02 sensor swapped which removed the check engine light. My vehicle was running perfect. The I drive it today. Made a right turn, next thing you know the vehicle starts shaking and such and won’t go over 20 mph. I take it to the mechanic. They’re telling me the reader isn’t picking up the problem. Invalid data. I looked online and multiple people are having the same problem. My thing is I was overcharged charged 25,000 for this vehicle from Sam at jeep, Chrysler, dodge on route 300 Newburgh New York 2 years ago.
Corrective Action:
I recently got the catalytic converter and 02 sensor swapped which removed the check engine light. My vehicle was running perfect. The I drive it today. Made a right turn, next thing you know the vehicle starts shaking and such and won’t go over 20 mph. I take it to the mechanic. They’re telling me the reader isn’t picking up the problem. Invalid data. I looked online and multiple people are having the same problem. My thing is I was overcharged charged 25,000 for this vehicle from Sam at jeep, Chrysler, dodge on route 300 Newburgh New York 2 years ago.
Additional Notes:
I recently got the catalytic converter and 02 sensor swapped which removed the check engine light. My vehicle was running perfect. The I drive it today. Made a right turn, next thing you know the vehicle starts shaking and such and won’t go over 20 mph. I take it to the mechanic. They’re telling me the reader isn’t picking up the problem. Invalid data. I looked online and multiple people are having the same problem. My thing is I was overcharged charged 25,000 for this vehicle from Sam at jeep, Chrysler, dodge on route 300 Newburgh New York 2 years ago.
Mfg Campaign: 11655543
Recall Date: Apr 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I recently got the catalytic converter and 02 sensor swapped which removed the check engine light. My vehicle was running perfect. The I drive it today. Made a right turn, next thing you know the vehicle starts shaking and such and won’t go over 20 mph. I take it to the mechanic. They’re telling me the reader isn’t picking up the problem. Invalid data. I looked online and multiple people are having the same problem. My thing is I was overcharged charged 25,000 for this vehicle from Sam at jeep, Chrysler, dodge on route 300 Newburgh New York 2 years ago.
Corrective Action:
I recently got the catalytic converter and 02 sensor swapped which removed the check engine light. My vehicle was running perfect. The I drive it today. Made a right turn, next thing you know the vehicle starts shaking and such and won’t go over 20 mph. I take it to the mechanic. They’re telling me the reader isn’t picking up the problem. Invalid data. I looked online and multiple people are having the same problem. My thing is I was overcharged charged 25,000 for this vehicle from Sam at jeep, Chrysler, dodge on route 300 Newburgh New York 2 years ago.
Additional Notes:
I recently got the catalytic converter and 02 sensor swapped which removed the check engine light. My vehicle was running perfect. The I drive it today. Made a right turn, next thing you know the vehicle starts shaking and such and won’t go over 20 mph. I take it to the mechanic. They’re telling me the reader isn’t picking up the problem. Invalid data. I looked online and multiple people are having the same problem. My thing is I was overcharged charged 25,000 for this vehicle from Sam at jeep, Chrysler, dodge on route 300 Newburgh New York 2 years ago.
Mfg Campaign: 11655543
Recall Date: Apr 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Jeep Compass. The contact stated while driving 40 MPH, the vehicle repeatedly jolted and jerked, prompting the contact to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the crankshaft sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: RQ22002 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 Jeep Compass. The contact stated while driving 40 MPH, the vehicle repeatedly jolted and jerked, prompting the contact to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the crankshaft sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: RQ22002 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 Jeep Compass. The contact stated while driving 40 MPH, the vehicle repeatedly jolted and jerked, prompting the contact to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the crankshaft sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: RQ22002 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11649716
Recall Date: Mar 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car starts fine. After the car gets up to operating team the car will just stop running, very dangerous in traffic as it cannot be sterred or hardly stopped. The lightning bolt symbol appears on dash then car just dies. I replaced 2 camshaft position sensors and 1 connector. Car was fine for 2 weeks then started acting even crazier. I scan obd2 but get no codes.
Corrective Action:
Car starts fine. After the car gets up to operating team the car will just stop running, very dangerous in traffic as it cannot be sterred or hardly stopped. The lightning bolt symbol appears on dash then car just dies. I replaced 2 camshaft position sensors and 1 connector. Car was fine for 2 weeks then started acting even crazier. I scan obd2 but get no codes.
Additional Notes:
Car starts fine. After the car gets up to operating team the car will just stop running, very dangerous in traffic as it cannot be sterred or hardly stopped. The lightning bolt symbol appears on dash then car just dies. I replaced 2 camshaft position sensors and 1 connector. Car was fine for 2 weeks then started acting even crazier. I scan obd2 but get no codes.
Mfg Campaign: 11648485
Recall Date: Mar 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Car starts fine. After the car gets up to operating team the car will just stop running, very dangerous in traffic as it cannot be sterred or hardly stopped. The lightning bolt symbol appears on dash then car just dies. I replaced 2 camshaft position sensors and 1 connector. Car was fine for 2 weeks then started acting even crazier. I scan obd2 but get no codes.
Corrective Action:
Car starts fine. After the car gets up to operating team the car will just stop running, very dangerous in traffic as it cannot be sterred or hardly stopped. The lightning bolt symbol appears on dash then car just dies. I replaced 2 camshaft position sensors and 1 connector. Car was fine for 2 weeks then started acting even crazier. I scan obd2 but get no codes.
Additional Notes:
Car starts fine. After the car gets up to operating team the car will just stop running, very dangerous in traffic as it cannot be sterred or hardly stopped. The lightning bolt symbol appears on dash then car just dies. I replaced 2 camshaft position sensors and 1 connector. Car was fine for 2 weeks then started acting even crazier. I scan obd2 but get no codes.
Mfg Campaign: 11648485
Recall Date: Mar 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Car starts fine. After the car gets up to operating team the car will just stop running, very dangerous in traffic as it cannot be sterred or hardly stopped. The lightning bolt symbol appears on dash then car just dies. I replaced 2 camshaft position sensors and 1 connector. Car was fine for 2 weeks then started acting even crazier. I scan obd2 but get no codes.
Corrective Action:
Car starts fine. After the car gets up to operating team the car will just stop running, very dangerous in traffic as it cannot be sterred or hardly stopped. The lightning bolt symbol appears on dash then car just dies. I replaced 2 camshaft position sensors and 1 connector. Car was fine for 2 weeks then started acting even crazier. I scan obd2 but get no codes.
Additional Notes:
Car starts fine. After the car gets up to operating team the car will just stop running, very dangerous in traffic as it cannot be sterred or hardly stopped. The lightning bolt symbol appears on dash then car just dies. I replaced 2 camshaft position sensors and 1 connector. Car was fine for 2 weeks then started acting even crazier. I scan obd2 but get no codes.
Mfg Campaign: 11648485
Recall Date: Mar 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My jeep compass falls under the problems of the S89 recall but my local dealer is stating my vin doesn’t meet the recall. 1 it’s a safety issue 2 I will be going down the road and the engine completely shuts off and I have to coast to the side of the road turn the ignition off. And start it back sometimes I have to wait a few minutes before it’ll start back
Corrective Action:
My jeep compass falls under the problems of the S89 recall but my local dealer is stating my vin doesn’t meet the recall. 1 it’s a safety issue 2 I will be going down the road and the engine completely shuts off and I have to coast to the side of the road turn the ignition off. And start it back sometimes I have to wait a few minutes before it’ll start back
Additional Notes:
My jeep compass falls under the problems of the S89 recall but my local dealer is stating my vin doesn’t meet the recall. 1 it’s a safety issue 2 I will be going down the road and the engine completely shuts off and I have to coast to the side of the road turn the ignition off. And start it back sometimes I have to wait a few minutes before it’ll start back
Mfg Campaign: 11640474
Recall Date: Feb 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My jeep compass falls under the problems of the S89 recall but my local dealer is stating my vin doesn’t meet the recall. 1 it’s a safety issue 2 I will be going down the road and the engine completely shuts off and I have to coast to the side of the road turn the ignition off. And start it back sometimes I have to wait a few minutes before it’ll start back
Corrective Action:
My jeep compass falls under the problems of the S89 recall but my local dealer is stating my vin doesn’t meet the recall. 1 it’s a safety issue 2 I will be going down the road and the engine completely shuts off and I have to coast to the side of the road turn the ignition off. And start it back sometimes I have to wait a few minutes before it’ll start back
Additional Notes:
My jeep compass falls under the problems of the S89 recall but my local dealer is stating my vin doesn’t meet the recall. 1 it’s a safety issue 2 I will be going down the road and the engine completely shuts off and I have to coast to the side of the road turn the ignition off. And start it back sometimes I have to wait a few minutes before it’ll start back
Mfg Campaign: 11640474
Recall Date: Feb 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
Seat belt will randomly disengage and not remain clicked into the lock on the both front seats but is more common with the drivers side. Will need to click it in and out of the lock until it finally re-engages the lock.
Corrective Action:
Seat belt will randomly disengage and not remain clicked into the lock on the both front seats but is more common with the drivers side. Will need to click it in and out of the lock until it finally re-engages the lock.
Additional Notes:
Seat belt will randomly disengage and not remain clicked into the lock on the both front seats but is more common with the drivers side. Will need to click it in and out of the lock until it finally re-engages the lock.
Mfg Campaign: 11637955
Recall Date: Jan 23, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The problem happened twice, this month: First incident, waiting at a red light, light turned green, I took foot off of the break and car turned off. Placed hazards on, put car into park and turned car off and then started back up. Reserving out driveway, went to shift from R to D and my car turned off. I placed the gear shift back into park and turned the car back on. There was no warning lights or lamps when this happened. I called the dealership where I purchased the car to confirm if there were any recalls. They asked for my Vin # and stated there was no recall for this type of problem. I found online that other 2016 Jeep compass owners, did have the same issues occur and it was a crankshaft recall. Due to my manufacture date of 10-15, this was not considered a recall problem.
Corrective Action:
The problem happened twice, this month: First incident, waiting at a red light, light turned green, I took foot off of the break and car turned off. Placed hazards on, put car into park and turned car off and then started back up. Reserving out driveway, went to shift from R to D and my car turned off. I placed the gear shift back into park and turned the car back on. There was no warning lights or lamps when this happened. I called the dealership where I purchased the car to confirm if there were any recalls. They asked for my Vin # and stated there was no recall for this type of problem. I found online that other 2016 Jeep compass owners, did have the same issues occur and it was a crankshaft recall. Due to my manufacture date of 10-15, this was not considered a recall problem.
Additional Notes:
The problem happened twice, this month: First incident, waiting at a red light, light turned green, I took foot off of the break and car turned off. Placed hazards on, put car into park and turned car off and then started back up. Reserving out driveway, went to shift from R to D and my car turned off. I placed the gear shift back into park and turned the car back on. There was no warning lights or lamps when this happened. I called the dealership where I purchased the car to confirm if there were any recalls. They asked for my Vin # and stated there was no recall for this type of problem. I found online that other 2016 Jeep compass owners, did have the same issues occur and it was a crankshaft recall. Due to my manufacture date of 10-15, this was not considered a recall problem.
Mfg Campaign: 11637078
Recall Date: Jan 20, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The problem happened twice, this month: First incident, waiting at a red light, light turned green, I took foot off of the break and car turned off. Placed hazards on, put car into park and turned car off and then started back up. Reserving out driveway, went to shift from R to D and my car turned off. I placed the gear shift back into park and turned the car back on. There was no warning lights or lamps when this happened. I called the dealership where I purchased the car to confirm if there were any recalls. They asked for my Vin # and stated there was no recall for this type of problem. I found online that other 2016 Jeep compass owners, did have the same issues occur and it was a crankshaft recall. Due to my manufacture date of 10-15, this was not considered a recall problem.
Corrective Action:
The problem happened twice, this month: First incident, waiting at a red light, light turned green, I took foot off of the break and car turned off. Placed hazards on, put car into park and turned car off and then started back up. Reserving out driveway, went to shift from R to D and my car turned off. I placed the gear shift back into park and turned the car back on. There was no warning lights or lamps when this happened. I called the dealership where I purchased the car to confirm if there were any recalls. They asked for my Vin # and stated there was no recall for this type of problem. I found online that other 2016 Jeep compass owners, did have the same issues occur and it was a crankshaft recall. Due to my manufacture date of 10-15, this was not considered a recall problem.
Additional Notes:
The problem happened twice, this month: First incident, waiting at a red light, light turned green, I took foot off of the break and car turned off. Placed hazards on, put car into park and turned car off and then started back up. Reserving out driveway, went to shift from R to D and my car turned off. I placed the gear shift back into park and turned the car back on. There was no warning lights or lamps when this happened. I called the dealership where I purchased the car to confirm if there were any recalls. They asked for my Vin # and stated there was no recall for this type of problem. I found online that other 2016 Jeep compass owners, did have the same issues occur and it was a crankshaft recall. Due to my manufacture date of 10-15, this was not considered a recall problem.
Mfg Campaign: 11637078
Recall Date: Jan 20, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall. There’s a recall on my car and the dealership won’t fix it
Corrective Action:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall. There’s a recall on my car and the dealership won’t fix it
Additional Notes:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall. There’s a recall on my car and the dealership won’t fix it
Mfg Campaign: 11634938
Recall Date: Jan 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My car cuts off while driving, I took it to the dealership December 5th, 2024 and they said there’s a recall for the catalytic converter which makes my engine stall! In November 2024 while I was driving, it cut off while I was turning and traffic was heading my way! My wheel started to locked so I had to pressed on my brakes to control the wheel. I made an appointment to the dealership where I financed the car, but they told me they don’t have the part because it is back ordered, but by law since my car is a safety hazard for me and others. I should’ve received a loaner or a new car!
Corrective Action:
My car cuts off while driving, I took it to the dealership December 5th, 2024 and they said there’s a recall for the catalytic converter which makes my engine stall! In November 2024 while I was driving, it cut off while I was turning and traffic was heading my way! My wheel started to locked so I had to pressed on my brakes to control the wheel. I made an appointment to the dealership where I financed the car, but they told me they don’t have the part because it is back ordered, but by law since my car is a safety hazard for me and others. I should’ve received a loaner or a new car!
Additional Notes:
My car cuts off while driving, I took it to the dealership December 5th, 2024 and they said there’s a recall for the catalytic converter which makes my engine stall! In November 2024 while I was driving, it cut off while I was turning and traffic was heading my way! My wheel started to locked so I had to pressed on my brakes to control the wheel. I made an appointment to the dealership where I financed the car, but they told me they don’t have the part because it is back ordered, but by law since my car is a safety hazard for me and others. I should’ve received a loaner or a new car!
Mfg Campaign: 11633514
Recall Date: Jan 1, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact's daughter owns a 2016 Jeep Compass. While the contact’s daughter was driving at various speeds, the RPM started fluctuating, the vehicle stalled, and lost power steering functionality. There was no warning light illuminated. The contact's daughter was unable to pull over to the side of the road. The contact's daughter was able to restart the vehicle and continued driving. Additionally, the contact stated that while her daughter was driving 65 MPH at night, the failure recurred. The vehicle was restarted after 15 minutes, and the vehicle was driven to the residence. The contact related the failure to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 102,000.
Corrective Action:
The contact's daughter owns a 2016 Jeep Compass. While the contact’s daughter was driving at various speeds, the RPM started fluctuating, the vehicle stalled, and lost power steering functionality. There was no warning light illuminated. The contact's daughter was unable to pull over to the side of the road. The contact's daughter was able to restart the vehicle and continued driving. Additionally, the contact stated that while her daughter was driving 65 MPH at night, the failure recurred. The vehicle was restarted after 15 minutes, and the vehicle was driven to the residence. The contact related the failure to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 102,000.
Additional Notes:
The contact's daughter owns a 2016 Jeep Compass. While the contact’s daughter was driving at various speeds, the RPM started fluctuating, the vehicle stalled, and lost power steering functionality. There was no warning light illuminated. The contact's daughter was unable to pull over to the side of the road. The contact's daughter was able to restart the vehicle and continued driving. Additionally, the contact stated that while her daughter was driving 65 MPH at night, the failure recurred. The vehicle was restarted after 15 minutes, and the vehicle was driven to the residence. The contact related the failure to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 102,000.
Mfg Campaign: 11628513
Recall Date: Dec 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Jeep Compass. The contact stated while driving 60 MPH, the check engine warning light illuminated. While driving uphill, the vehicle was chugging. The vehicle was difficult to shift into gear. The vehicle was taken to an independent mechanic, who test-drove the vehicle and retrieved DTC code: P0420 was due to the catalyst system. The contact was also made aware of NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact called the two other local dealers, Pueblo Dodge Chrysler Jeep Ram (2147 US-50, Pueblo, CO 81008) and Perkins Motors (1205 Motor City Dr. 1225, 1231 Motor City Dr., Colorado Springs, CO 80905); but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 127,000.
Corrective Action:
The contact owns a 2016 Jeep Compass. The contact stated while driving 60 MPH, the check engine warning light illuminated. While driving uphill, the vehicle was chugging. The vehicle was difficult to shift into gear. The vehicle was taken to an independent mechanic, who test-drove the vehicle and retrieved DTC code: P0420 was due to the catalyst system. The contact was also made aware of NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact called the two other local dealers, Pueblo Dodge Chrysler Jeep Ram (2147 US-50, Pueblo, CO 81008) and Perkins Motors (1205 Motor City Dr. 1225, 1231 Motor City Dr., Colorado Springs, CO 80905); but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 127,000.
Additional Notes:
The contact owns a 2016 Jeep Compass. The contact stated while driving 60 MPH, the check engine warning light illuminated. While driving uphill, the vehicle was chugging. The vehicle was difficult to shift into gear. The vehicle was taken to an independent mechanic, who test-drove the vehicle and retrieved DTC code: P0420 was due to the catalyst system. The contact was also made aware of NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact called the two other local dealers, Pueblo Dodge Chrysler Jeep Ram (2147 US-50, Pueblo, CO 81008) and Perkins Motors (1205 Motor City Dr. 1225, 1231 Motor City Dr., Colorado Springs, CO 80905); but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 127,000.
Mfg Campaign: 11624218
Recall Date: Nov 8, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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