Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V99
Recall Date: Aug 29, 2019
Consumer Complaints
231 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Component: Power Transfer Unit (PTU) The power transfer unit has failed. This appears to be a manufacturing defect identical to those listed under the recall. Left me stranded in traffic.
Corrective Action:
Component: Power Transfer Unit (PTU) The power transfer unit has failed. This appears to be a manufacturing defect identical to those listed under the recall. Left me stranded in traffic.
Additional Notes:
Component: Power Transfer Unit (PTU) The power transfer unit has failed. This appears to be a manufacturing defect identical to those listed under the recall. Left me stranded in traffic.
Mfg Campaign: 11677179
Recall Date: Jul 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
PTU/Transmission failure. Vehicle is available for inspection. Traveling 70mph on a local highway when the vehicle gave two large jolts/shutters and loud bangs. Lost all power to the vehicle while on the highway and had trouble safely exiting the highway with other vehicles passing by and having no power to the vehicle. Transmission/gear fluid from the ptu/Transmission completely emptied itself onto the road after the failure. The Jeep brand is well aware of these issues plaguing the 2015- present Jeep cherokee 4x4 models. However, only the 2015-2019 are currently recalled. Vehicle has not been inspected by manufacturer, police, or service center but is able to be.
Corrective Action:
PTU/Transmission failure. Vehicle is available for inspection. Traveling 70mph on a local highway when the vehicle gave two large jolts/shutters and loud bangs. Lost all power to the vehicle while on the highway and had trouble safely exiting the highway with other vehicles passing by and having no power to the vehicle. Transmission/gear fluid from the ptu/Transmission completely emptied itself onto the road after the failure. The Jeep brand is well aware of these issues plaguing the 2015- present Jeep cherokee 4x4 models. However, only the 2015-2019 are currently recalled. Vehicle has not been inspected by manufacturer, police, or service center but is able to be.
Additional Notes:
PTU/Transmission failure. Vehicle is available for inspection. Traveling 70mph on a local highway when the vehicle gave two large jolts/shutters and loud bangs. Lost all power to the vehicle while on the highway and had trouble safely exiting the highway with other vehicles passing by and having no power to the vehicle. Transmission/gear fluid from the ptu/Transmission completely emptied itself onto the road after the failure. The Jeep brand is well aware of these issues plaguing the 2015- present Jeep cherokee 4x4 models. However, only the 2015-2019 are currently recalled. Vehicle has not been inspected by manufacturer, police, or service center but is able to be.
Mfg Campaign: 11676372
Recall Date: Jul 26, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Ptu failure at 75,325 miles as well as active grill shutter at same time. Was told the ptu is on back order and last person it took 6 months to get it. We have had vehicle since new and always dealer serviced. Super disappointed on time to fix it, meaning there is obviously a problem.
Corrective Action:
Ptu failure at 75,325 miles as well as active grill shutter at same time. Was told the ptu is on back order and last person it took 6 months to get it. We have had vehicle since new and always dealer serviced. Super disappointed on time to fix it, meaning there is obviously a problem.
Additional Notes:
Ptu failure at 75,325 miles as well as active grill shutter at same time. Was told the ptu is on back order and last person it took 6 months to get it. We have had vehicle since new and always dealer serviced. Super disappointed on time to fix it, meaning there is obviously a problem.
Mfg Campaign: 11675169
Recall Date: Jul 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Service 4wd light is on, diagnostic is reading code for transfer case
Corrective Action:
Service 4wd light is on, diagnostic is reading code for transfer case
Additional Notes:
Service 4wd light is on, diagnostic is reading code for transfer case
Mfg Campaign: 11674759
Recall Date: Jul 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The SVC 4WD light came on in my 2020 Jeep Cherokee at 59000 miles. This indicated a problem with the PTU, the transfer case actuator. The warranty expired 1.5 months ago, and Jeep is denying to fix it under warranty. This has been a recall for over 60,000 Jeep Cherokees, yet it has not been a recall for my vehicle. This clearly needs to be recalled for my specific vehicle, yet Jeep has failed to acknowledge this. The risks for the PTU failing are scary, including sudden loss of power and slipping out of park ,or drive, including while in motion.
Corrective Action:
The SVC 4WD light came on in my 2020 Jeep Cherokee at 59000 miles. This indicated a problem with the PTU, the transfer case actuator. The warranty expired 1.5 months ago, and Jeep is denying to fix it under warranty. This has been a recall for over 60,000 Jeep Cherokees, yet it has not been a recall for my vehicle. This clearly needs to be recalled for my specific vehicle, yet Jeep has failed to acknowledge this. The risks for the PTU failing are scary, including sudden loss of power and slipping out of park ,or drive, including while in motion.
Additional Notes:
The SVC 4WD light came on in my 2020 Jeep Cherokee at 59000 miles. This indicated a problem with the PTU, the transfer case actuator. The warranty expired 1.5 months ago, and Jeep is denying to fix it under warranty. This has been a recall for over 60,000 Jeep Cherokees, yet it has not been a recall for my vehicle. This clearly needs to be recalled for my specific vehicle, yet Jeep has failed to acknowledge this. The risks for the PTU failing are scary, including sudden loss of power and slipping out of park ,or drive, including while in motion.
Mfg Campaign: 11674501
Recall Date: Jul 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The SVC 4WD light came on in my 2020 Jeep Cherokee at 59000 miles. This indicated a problem with the PTU, the transfer case actuator. The warranty expired 1.5 months ago, and Jeep is denying to fix it under warranty. This has been a recall for over 60,000 Jeep Cherokees, yet it has not been a recall for my vehicle. This clearly needs to be recalled for my specific vehicle, yet Jeep has failed to acknowledge this. The risks for the PTU failing are scary, including sudden loss of power and slipping out of park ,or drive, including while in motion.
Corrective Action:
The SVC 4WD light came on in my 2020 Jeep Cherokee at 59000 miles. This indicated a problem with the PTU, the transfer case actuator. The warranty expired 1.5 months ago, and Jeep is denying to fix it under warranty. This has been a recall for over 60,000 Jeep Cherokees, yet it has not been a recall for my vehicle. This clearly needs to be recalled for my specific vehicle, yet Jeep has failed to acknowledge this. The risks for the PTU failing are scary, including sudden loss of power and slipping out of park ,or drive, including while in motion.
Additional Notes:
The SVC 4WD light came on in my 2020 Jeep Cherokee at 59000 miles. This indicated a problem with the PTU, the transfer case actuator. The warranty expired 1.5 months ago, and Jeep is denying to fix it under warranty. This has been a recall for over 60,000 Jeep Cherokees, yet it has not been a recall for my vehicle. This clearly needs to be recalled for my specific vehicle, yet Jeep has failed to acknowledge this. The risks for the PTU failing are scary, including sudden loss of power and slipping out of park ,or drive, including while in motion.
Mfg Campaign: 11674501
Recall Date: Jul 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Jeep Cherokee. The contact stated that while operating the vehicle, the message "4WD Unavailable" remained displayed. The vehicle was taken to the local dealer who diagnosed that that the transfer case unit was faulty and needed to be replaced; however, parts were unavailable. The vehicle was not repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 25V011000 (POWER TRAIN). The contact indicated that the vehicle had experienced the failure listed in the recall. The manufacturer was not notified of the failure. The failure mileage was 70,000.
Corrective Action:
The contact owns a 2020 Jeep Cherokee. The contact stated that while operating the vehicle, the message "4WD Unavailable" remained displayed. The vehicle was taken to the local dealer who diagnosed that that the transfer case unit was faulty and needed to be replaced; however, parts were unavailable. The vehicle was not repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 25V011000 (POWER TRAIN). The contact indicated that the vehicle had experienced the failure listed in the recall. The manufacturer was not notified of the failure. The failure mileage was 70,000.
Additional Notes:
The contact owns a 2020 Jeep Cherokee. The contact stated that while operating the vehicle, the message "4WD Unavailable" remained displayed. The vehicle was taken to the local dealer who diagnosed that that the transfer case unit was faulty and needed to be replaced; however, parts were unavailable. The vehicle was not repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 25V011000 (POWER TRAIN). The contact indicated that the vehicle had experienced the failure listed in the recall. The manufacturer was not notified of the failure. The failure mileage was 70,000.
Mfg Campaign: 11673360
Recall Date: Jul 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Jeep Cherokee. The contact stated that while operating the vehicle, the message "4WD Unavailable" remained displayed. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the transfer case unit was faulty and needed to be replaced; however, there were no parts available for the repair. The vehicle was not yet repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 25V011000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not notified of the failure. The failure mileage was 70,000.
Corrective Action:
The contact owns a 2020 Jeep Cherokee. The contact stated that while operating the vehicle, the message "4WD Unavailable" remained displayed. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the transfer case unit was faulty and needed to be replaced; however, there were no parts available for the repair. The vehicle was not yet repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 25V011000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not notified of the failure. The failure mileage was 70,000.
Additional Notes:
The contact owns a 2020 Jeep Cherokee. The contact stated that while operating the vehicle, the message "4WD Unavailable" remained displayed. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the transfer case unit was faulty and needed to be replaced; however, there were no parts available for the repair. The vehicle was not yet repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 25V011000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not notified of the failure. The failure mileage was 70,000.
Mfg Campaign: 11673362
Recall Date: Jul 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My Jeep keeps going into Limp Mode and not will completely shut off while I come to a complete stop at a stop light. And while I’m driving the engine light comes on. I can cycle it through to get the engine light off. Then it runs fine. This has been happening since after I bought it. I’ve taken back to the dealership I got it from and they couldn’t find anything wrong with it, so they took it to a Jeep dealership and got the same answer. Clearly there is something wrong with it. And could cause me to get into an accident. This is my only vehicle for transportation. The code that shows up is P0934
Corrective Action:
My Jeep keeps going into Limp Mode and not will completely shut off while I come to a complete stop at a stop light. And while I’m driving the engine light comes on. I can cycle it through to get the engine light off. Then it runs fine. This has been happening since after I bought it. I’ve taken back to the dealership I got it from and they couldn’t find anything wrong with it, so they took it to a Jeep dealership and got the same answer. Clearly there is something wrong with it. And could cause me to get into an accident. This is my only vehicle for transportation. The code that shows up is P0934
Additional Notes:
My Jeep keeps going into Limp Mode and not will completely shut off while I come to a complete stop at a stop light. And while I’m driving the engine light comes on. I can cycle it through to get the engine light off. Then it runs fine. This has been happening since after I bought it. I’ve taken back to the dealership I got it from and they couldn’t find anything wrong with it, so they took it to a Jeep dealership and got the same answer. Clearly there is something wrong with it. And could cause me to get into an accident. This is my only vehicle for transportation. The code that shows up is P0934
Mfg Campaign: 11673210
Recall Date: Jul 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My Jeep keeps going into Limp Mode and not will completely shut off while I come to a complete stop at a stop light. And while I’m driving the engine light comes on. I can cycle it through to get the engine light off. Then it runs fine. This has been happening since after I bought it. I’ve taken back to the dealership I got it from and they couldn’t find anything wrong with it, so they took it to a Jeep dealership and got the same answer. Clearly there is something wrong with it. And could cause me to get into an accident. This is my only vehicle for transportation. The code that shows up is P0934
Corrective Action:
My Jeep keeps going into Limp Mode and not will completely shut off while I come to a complete stop at a stop light. And while I’m driving the engine light comes on. I can cycle it through to get the engine light off. Then it runs fine. This has been happening since after I bought it. I’ve taken back to the dealership I got it from and they couldn’t find anything wrong with it, so they took it to a Jeep dealership and got the same answer. Clearly there is something wrong with it. And could cause me to get into an accident. This is my only vehicle for transportation. The code that shows up is P0934
Additional Notes:
My Jeep keeps going into Limp Mode and not will completely shut off while I come to a complete stop at a stop light. And while I’m driving the engine light comes on. I can cycle it through to get the engine light off. Then it runs fine. This has been happening since after I bought it. I’ve taken back to the dealership I got it from and they couldn’t find anything wrong with it, so they took it to a Jeep dealership and got the same answer. Clearly there is something wrong with it. And could cause me to get into an accident. This is my only vehicle for transportation. The code that shows up is P0934
Mfg Campaign: 11673210
Recall Date: Jul 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
My Jeep keeps going into Limp Mode and not will completely shut off while I come to a complete stop at a stop light. And while I’m driving the engine light comes on. I can cycle it through to get the engine light off. Then it runs fine. This has been happening since after I bought it. I’ve taken back to the dealership I got it from and they couldn’t find anything wrong with it, so they took it to a Jeep dealership and got the same answer. Clearly there is something wrong with it. And could cause me to get into an accident. This is my only vehicle for transportation. The code that shows up is P0934
Corrective Action:
My Jeep keeps going into Limp Mode and not will completely shut off while I come to a complete stop at a stop light. And while I’m driving the engine light comes on. I can cycle it through to get the engine light off. Then it runs fine. This has been happening since after I bought it. I’ve taken back to the dealership I got it from and they couldn’t find anything wrong with it, so they took it to a Jeep dealership and got the same answer. Clearly there is something wrong with it. And could cause me to get into an accident. This is my only vehicle for transportation. The code that shows up is P0934
Additional Notes:
My Jeep keeps going into Limp Mode and not will completely shut off while I come to a complete stop at a stop light. And while I’m driving the engine light comes on. I can cycle it through to get the engine light off. Then it runs fine. This has been happening since after I bought it. I’ve taken back to the dealership I got it from and they couldn’t find anything wrong with it, so they took it to a Jeep dealership and got the same answer. Clearly there is something wrong with it. And could cause me to get into an accident. This is my only vehicle for transportation. The code that shows up is P0934
Mfg Campaign: 11673210
Recall Date: Jul 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
PTU Failed. 4x4 service light came on weeks after warranty ended. I called jeep and was told if it is not driving bad I can take my time in repair. My car ended up not working on Jericho Tpke., Commack a few days before Christmas. I was not provided a loaner due to the holiday week.
Corrective Action:
PTU Failed. 4x4 service light came on weeks after warranty ended. I called jeep and was told if it is not driving bad I can take my time in repair. My car ended up not working on Jericho Tpke., Commack a few days before Christmas. I was not provided a loaner due to the holiday week.
Additional Notes:
PTU Failed. 4x4 service light came on weeks after warranty ended. I called jeep and was told if it is not driving bad I can take my time in repair. My car ended up not working on Jericho Tpke., Commack a few days before Christmas. I was not provided a loaner due to the holiday week.
Mfg Campaign: 11672008
Recall Date: Jul 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
No injury or incident yet. The PTU was diagnosed as failing at 46,500 miles on June 30, 2025. The vehicle is still being driven because the driver has no alternative, but no dealership has been able to confirm whether it is safe to operate in this condition. A failing PTU can result in sudden power loss, drivetrain lockup, or loss of park function—especially in AWD vehicles. These symptoms match those described in NHTSA Recall 25V011000 affecting Jeep Cherokees. The lack of clear safety guidance and the delay in repair have created a potentially hazardous situation. This should be investigated as part of the broader PTU defect pattern.
Corrective Action:
No injury or incident yet. The PTU was diagnosed as failing at 46,500 miles on June 30, 2025. The vehicle is still being driven because the driver has no alternative, but no dealership has been able to confirm whether it is safe to operate in this condition. A failing PTU can result in sudden power loss, drivetrain lockup, or loss of park function—especially in AWD vehicles. These symptoms match those described in NHTSA Recall 25V011000 affecting Jeep Cherokees. The lack of clear safety guidance and the delay in repair have created a potentially hazardous situation. This should be investigated as part of the broader PTU defect pattern.
Additional Notes:
No injury or incident yet. The PTU was diagnosed as failing at 46,500 miles on June 30, 2025. The vehicle is still being driven because the driver has no alternative, but no dealership has been able to confirm whether it is safe to operate in this condition. A failing PTU can result in sudden power loss, drivetrain lockup, or loss of park function—especially in AWD vehicles. These symptoms match those described in NHTSA Recall 25V011000 affecting Jeep Cherokees. The lack of clear safety guidance and the delay in repair have created a potentially hazardous situation. This should be investigated as part of the broader PTU defect pattern.
Mfg Campaign: 11671750
Recall Date: Jul 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
On June 24 ,2025 I was in a front end collision resulting in personal injury to with parties. From airbags not deploying on my vehicle. My car was deemed total loss from insurance company. Vehicle didn't have any prior electrical or and warning lamps on at time prior collision
Corrective Action:
On June 24 ,2025 I was in a front end collision resulting in personal injury to with parties. From airbags not deploying on my vehicle. My car was deemed total loss from insurance company. Vehicle didn't have any prior electrical or and warning lamps on at time prior collision
Additional Notes:
On June 24 ,2025 I was in a front end collision resulting in personal injury to with parties. From airbags not deploying on my vehicle. My car was deemed total loss from insurance company. Vehicle didn't have any prior electrical or and warning lamps on at time prior collision
Mfg Campaign: 11671832
Recall Date: Jul 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SVC 4WD light turned on. Dealership said it may be ptu issue and would cost $1400 just to diagnose, not fix. This is a known issue for Jeep Cherokee 2017-2019. Mine is 2020 with less than 50k miles on it.
Corrective Action:
SVC 4WD light turned on. Dealership said it may be ptu issue and would cost $1400 just to diagnose, not fix. This is a known issue for Jeep Cherokee 2017-2019. Mine is 2020 with less than 50k miles on it.
Additional Notes:
SVC 4WD light turned on. Dealership said it may be ptu issue and would cost $1400 just to diagnose, not fix. This is a known issue for Jeep Cherokee 2017-2019. Mine is 2020 with less than 50k miles on it.
Mfg Campaign: 11670631
Recall Date: Jul 1, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SVC 4WD light came on. Took it to Jeep dealership to have them look at it. PTU "power transfer unit" is bad. Got a second opinion at an automotive repair shop, they too diagnosed PTU is bad. Repair shop printed a Safety Recall with our vehicles VIN number. Went back to Jeep with the Safety Recall paperwork and Jeep won't honor the safety recall.
Corrective Action:
SVC 4WD light came on. Took it to Jeep dealership to have them look at it. PTU "power transfer unit" is bad. Got a second opinion at an automotive repair shop, they too diagnosed PTU is bad. Repair shop printed a Safety Recall with our vehicles VIN number. Went back to Jeep with the Safety Recall paperwork and Jeep won't honor the safety recall.
Additional Notes:
SVC 4WD light came on. Took it to Jeep dealership to have them look at it. PTU "power transfer unit" is bad. Got a second opinion at an automotive repair shop, they too diagnosed PTU is bad. Repair shop printed a Safety Recall with our vehicles VIN number. Went back to Jeep with the Safety Recall paperwork and Jeep won't honor the safety recall.
Mfg Campaign: 11669002
Recall Date: Jun 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Replaced transmission at 20,000 miles. Now at 55,000 miles it is going again. Powertrain warranty expired by 6 months.
Corrective Action:
Replaced transmission at 20,000 miles. Now at 55,000 miles it is going again. Powertrain warranty expired by 6 months.
Additional Notes:
Replaced transmission at 20,000 miles. Now at 55,000 miles it is going again. Powertrain warranty expired by 6 months.
Mfg Campaign: 11664494
Recall Date: Jun 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Parking brake will automatically engage randomly while car is stopped at lights, stops signs, ect. The only way to reset is to put vehicle in park, turn off ignition and restart vehicle. Has happened several times over the last 3 months.
Corrective Action:
Parking brake will automatically engage randomly while car is stopped at lights, stops signs, ect. The only way to reset is to put vehicle in park, turn off ignition and restart vehicle. Has happened several times over the last 3 months.
Additional Notes:
Parking brake will automatically engage randomly while car is stopped at lights, stops signs, ect. The only way to reset is to put vehicle in park, turn off ignition and restart vehicle. Has happened several times over the last 3 months.
Mfg Campaign: 11663544
Recall Date: May 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Parking brake will automatically engage randomly while car is stopped at lights, stops signs, ect. The only way to reset is to put vehicle in park, turn off ignition and restart vehicle. Has happened several times over the last 3 months.
Corrective Action:
Parking brake will automatically engage randomly while car is stopped at lights, stops signs, ect. The only way to reset is to put vehicle in park, turn off ignition and restart vehicle. Has happened several times over the last 3 months.
Additional Notes:
Parking brake will automatically engage randomly while car is stopped at lights, stops signs, ect. The only way to reset is to put vehicle in park, turn off ignition and restart vehicle. Has happened several times over the last 3 months.
Mfg Campaign: 11663544
Recall Date: May 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Hard shift 70-80 mph, lost drive power output. No response to gas pedal while engine remained on. I turned on hazards and moved to the emergency lane as the car was coasting to a stop. I caught a glimpse of 4WD or AWD something and it disappeared before I could read it all. I was about to approach an off ramp from the highway emergency when at a slow speed perhaps 30 mph or so output returned and I was able to complete driving home. This is the first time it was more than just jerky clunky shifting. Vehicle has 69,858 miles.
Corrective Action:
Hard shift 70-80 mph, lost drive power output. No response to gas pedal while engine remained on. I turned on hazards and moved to the emergency lane as the car was coasting to a stop. I caught a glimpse of 4WD or AWD something and it disappeared before I could read it all. I was about to approach an off ramp from the highway emergency when at a slow speed perhaps 30 mph or so output returned and I was able to complete driving home. This is the first time it was more than just jerky clunky shifting. Vehicle has 69,858 miles.
Additional Notes:
Hard shift 70-80 mph, lost drive power output. No response to gas pedal while engine remained on. I turned on hazards and moved to the emergency lane as the car was coasting to a stop. I caught a glimpse of 4WD or AWD something and it disappeared before I could read it all. I was about to approach an off ramp from the highway emergency when at a slow speed perhaps 30 mph or so output returned and I was able to complete driving home. This is the first time it was more than just jerky clunky shifting. Vehicle has 69,858 miles.
Mfg Campaign: 11663203
Recall Date: May 27, 2025
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