JEEP CHEROKEE 2017

Complete listing of complaints and recalls for this vehicle

1.8K
Complaints
10
Recalls

Complaints & Recalls

1.8K Complaints 10 Recalls

Official Safety Recalls - Important!

10 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V011000 SAFETY RECALL
63.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Potential Risk:
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
FREE Recall Solution:
Dealers will update the drivetrain control module software and replace the PTU, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning February 13, 2025. A second notice will be sent once the final remedy is available, anticipated November 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 01C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V302000 SAFETY RECALL
26K Vehicles Affected
Recall Date: Apr 27, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

Potential Risk:
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
FREE Recall Solution:
FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 45A
Notice Date: May 11, 2023
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
NHTSA Campaign: 20V343000 SAFETY RECALL
67.2K Vehicles Affected
Recall Date: Jun 11, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

Potential Risk:
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FREE Recall Solution:
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: W47
Notice Date: Jul 14, 2020
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V543000 SAFETY RECALL
22.2K Vehicles Affected
Recall Date: Aug 31, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Potential Risk:
The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: T53
Notice Date: Oct 13, 2017
Recall Date: Aug 31, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 16V799000 SAFETY RECALL
88 Vehicles Affected
Recall Date: Nov 2, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.

Potential Risk:
If the driver's knee air bag does not properly inflate, there is an increased risk of injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the driver's knee air bag module, free of charge. The recall began November 9, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S84.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: S84
Notice Date: Nov 9, 2016
Recall Date: Nov 2, 2016

Consumer Complaints

1.8K Complaints
Chrysler (fca Us, Llc)
Campaign: 11677015 Other
Jul 29, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2017 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2017 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2017 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: JEEP
Mfg Campaign: 11677015
Notice Date: Jul 29, 2025
Recall Date: Jul 29, 2025
Chrysler (fca Us, Llc)
Campaign: 11676820 Other
Jul 28, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I have had this vehicle since 2017. Over the years the shifter lights have flashed but I turn off the car and it’s fine. I believe there are electrical issues with these models. Yesterday my car randomly shut off. It could have been due to the heat but it was very dangerous. My brights have gone out and it could be because of an electrical issue. I’ve had to change my thermostat twice. I will be looking into trading this car out soon. It could be dangerous as I travel often.

Corrective Action:

I have had this vehicle since 2017. Over the years the shifter lights have flashed but I turn off the car and it’s fine. I believe there are electrical issues with these models. Yesterday my car randomly shut off. It could have been due to the heat but it was very dangerous. My brights have gone out and it could be because of an electrical issue. I’ve had to change my thermostat twice. I will be looking into trading this car out soon. It could be dangerous as I travel often.

Additional Notes:

I have had this vehicle since 2017. Over the years the shifter lights have flashed but I turn off the car and it’s fine. I believe there are electrical issues with these models. Yesterday my car randomly shut off. It could have been due to the heat but it was very dangerous. My brights have gone out and it could be because of an electrical issue. I’ve had to change my thermostat twice. I will be looking into trading this car out soon. It could be dangerous as I travel often.

Manufacturer: JEEP
Mfg Campaign: 11676820
Notice Date: Jul 28, 2025
Recall Date: Jul 28, 2025
Chrysler (fca Us, Llc)
Campaign: 11676350 Other
Jul 26, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

I had received the recall notice 01C about the PTU; however, it was noted that parts were not available and no action could be taken at that time. On April 30, I heard a very loud noise as if I had hit something, but nothing was in my way. The car would not go into gear or park. Fortunately this happened on my property and my husband was able to use his truck to pull my car out of the way and no one was injured and no other vehicle damage was incurred. The car was towed to a repair facility and confirmed that the transfer case had failed.

Corrective Action:

I had received the recall notice 01C about the PTU; however, it was noted that parts were not available and no action could be taken at that time. On April 30, I heard a very loud noise as if I had hit something, but nothing was in my way. The car would not go into gear or park. Fortunately this happened on my property and my husband was able to use his truck to pull my car out of the way and no one was injured and no other vehicle damage was incurred. The car was towed to a repair facility and confirmed that the transfer case had failed.

Additional Notes:

I had received the recall notice 01C about the PTU; however, it was noted that parts were not available and no action could be taken at that time. On April 30, I heard a very loud noise as if I had hit something, but nothing was in my way. The car would not go into gear or park. Fortunately this happened on my property and my husband was able to use his truck to pull my car out of the way and no one was injured and no other vehicle damage was incurred. The car was towed to a repair facility and confirmed that the transfer case had failed.

Manufacturer: JEEP
Mfg Campaign: 11676350
Notice Date: Jul 26, 2025
Recall Date: Jul 26, 2025
Chrysler (fca Us, Llc)
Campaign: 11675918 Other
Jul 24, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

Service Shifter light came on dash, all gears on shifter , red lights came on. I was driving at 55 mph and could tell the car wasn’t accelerating and was slowing down . That’s when I noticed the Service Shifter light on dash. I was in a lot of traffic and couldn’t safely pull over , I was almost rear ended by the car behind me. I coasted to the side of the road and turned car off and back on . The light went off . This was yesterday , today I start the car and it starts rough ( which it usually doesn’t ) and the service shifter light is back on. This is a very serious , dangerous and possibly deadly issue . I was so scared when it happened as I had no control of speed of the vehicle . I see many , many reports on this issue for several years and it shows past repairs have not corrected the issue. A recall should be issued ASAP before someone gets hurt or dies from this very common problem . Customers should not have to pay to repair and issue that has been reported thousands of times for many years . Please give direction on how to get this properly and fully fixed . I am afraid to drive the vehicle for fear of a traffic accident .

Corrective Action:

Service Shifter light came on dash, all gears on shifter , red lights came on. I was driving at 55 mph and could tell the car wasn’t accelerating and was slowing down . That’s when I noticed the Service Shifter light on dash. I was in a lot of traffic and couldn’t safely pull over , I was almost rear ended by the car behind me. I coasted to the side of the road and turned car off and back on . The light went off . This was yesterday , today I start the car and it starts rough ( which it usually doesn’t ) and the service shifter light is back on. This is a very serious , dangerous and possibly deadly issue . I was so scared when it happened as I had no control of speed of the vehicle . I see many , many reports on this issue for several years and it shows past repairs have not corrected the issue. A recall should be issued ASAP before someone gets hurt or dies from this very common problem . Customers should not have to pay to repair and issue that has been reported thousands of times for many years . Please give direction on how to get this properly and fully fixed . I am afraid to drive the vehicle for fear of a traffic accident .

Additional Notes:

Service Shifter light came on dash, all gears on shifter , red lights came on. I was driving at 55 mph and could tell the car wasn’t accelerating and was slowing down . That’s when I noticed the Service Shifter light on dash. I was in a lot of traffic and couldn’t safely pull over , I was almost rear ended by the car behind me. I coasted to the side of the road and turned car off and back on . The light went off . This was yesterday , today I start the car and it starts rough ( which it usually doesn’t ) and the service shifter light is back on. This is a very serious , dangerous and possibly deadly issue . I was so scared when it happened as I had no control of speed of the vehicle . I see many , many reports on this issue for several years and it shows past repairs have not corrected the issue. A recall should be issued ASAP before someone gets hurt or dies from this very common problem . Customers should not have to pay to repair and issue that has been reported thousands of times for many years . Please give direction on how to get this properly and fully fixed . I am afraid to drive the vehicle for fear of a traffic accident .

Manufacturer: JEEP
Mfg Campaign: 11675918
Notice Date: Jul 24, 2025
Recall Date: Jul 24, 2025
Chrysler (fca Us, Llc)
Campaign: 11675918 Other
Jul 24, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Service Shifter light came on dash, all gears on shifter , red lights came on. I was driving at 55 mph and could tell the car wasn’t accelerating and was slowing down . That’s when I noticed the Service Shifter light on dash. I was in a lot of traffic and couldn’t safely pull over , I was almost rear ended by the car behind me. I coasted to the side of the road and turned car off and back on . The light went off . This was yesterday , today I start the car and it starts rough ( which it usually doesn’t ) and the service shifter light is back on. This is a very serious , dangerous and possibly deadly issue . I was so scared when it happened as I had no control of speed of the vehicle . I see many , many reports on this issue for several years and it shows past repairs have not corrected the issue. A recall should be issued ASAP before someone gets hurt or dies from this very common problem . Customers should not have to pay to repair and issue that has been reported thousands of times for many years . Please give direction on how to get this properly and fully fixed . I am afraid to drive the vehicle for fear of a traffic accident .

Corrective Action:

Service Shifter light came on dash, all gears on shifter , red lights came on. I was driving at 55 mph and could tell the car wasn’t accelerating and was slowing down . That’s when I noticed the Service Shifter light on dash. I was in a lot of traffic and couldn’t safely pull over , I was almost rear ended by the car behind me. I coasted to the side of the road and turned car off and back on . The light went off . This was yesterday , today I start the car and it starts rough ( which it usually doesn’t ) and the service shifter light is back on. This is a very serious , dangerous and possibly deadly issue . I was so scared when it happened as I had no control of speed of the vehicle . I see many , many reports on this issue for several years and it shows past repairs have not corrected the issue. A recall should be issued ASAP before someone gets hurt or dies from this very common problem . Customers should not have to pay to repair and issue that has been reported thousands of times for many years . Please give direction on how to get this properly and fully fixed . I am afraid to drive the vehicle for fear of a traffic accident .

Additional Notes:

Service Shifter light came on dash, all gears on shifter , red lights came on. I was driving at 55 mph and could tell the car wasn’t accelerating and was slowing down . That’s when I noticed the Service Shifter light on dash. I was in a lot of traffic and couldn’t safely pull over , I was almost rear ended by the car behind me. I coasted to the side of the road and turned car off and back on . The light went off . This was yesterday , today I start the car and it starts rough ( which it usually doesn’t ) and the service shifter light is back on. This is a very serious , dangerous and possibly deadly issue . I was so scared when it happened as I had no control of speed of the vehicle . I see many , many reports on this issue for several years and it shows past repairs have not corrected the issue. A recall should be issued ASAP before someone gets hurt or dies from this very common problem . Customers should not have to pay to repair and issue that has been reported thousands of times for many years . Please give direction on how to get this properly and fully fixed . I am afraid to drive the vehicle for fear of a traffic accident .

Manufacturer: JEEP
Mfg Campaign: 11675918
Notice Date: Jul 24, 2025
Recall Date: Jul 24, 2025
Chrysler (fca Us, Llc)
Campaign: 11675918 Other
Jul 24, 2025
Defect Description:

ENGINE

Potential Consequences:

Service Shifter light came on dash, all gears on shifter , red lights came on. I was driving at 55 mph and could tell the car wasn’t accelerating and was slowing down . That’s when I noticed the Service Shifter light on dash. I was in a lot of traffic and couldn’t safely pull over , I was almost rear ended by the car behind me. I coasted to the side of the road and turned car off and back on . The light went off . This was yesterday , today I start the car and it starts rough ( which it usually doesn’t ) and the service shifter light is back on. This is a very serious , dangerous and possibly deadly issue . I was so scared when it happened as I had no control of speed of the vehicle . I see many , many reports on this issue for several years and it shows past repairs have not corrected the issue. A recall should be issued ASAP before someone gets hurt or dies from this very common problem . Customers should not have to pay to repair and issue that has been reported thousands of times for many years . Please give direction on how to get this properly and fully fixed . I am afraid to drive the vehicle for fear of a traffic accident .

Corrective Action:

Service Shifter light came on dash, all gears on shifter , red lights came on. I was driving at 55 mph and could tell the car wasn’t accelerating and was slowing down . That’s when I noticed the Service Shifter light on dash. I was in a lot of traffic and couldn’t safely pull over , I was almost rear ended by the car behind me. I coasted to the side of the road and turned car off and back on . The light went off . This was yesterday , today I start the car and it starts rough ( which it usually doesn’t ) and the service shifter light is back on. This is a very serious , dangerous and possibly deadly issue . I was so scared when it happened as I had no control of speed of the vehicle . I see many , many reports on this issue for several years and it shows past repairs have not corrected the issue. A recall should be issued ASAP before someone gets hurt or dies from this very common problem . Customers should not have to pay to repair and issue that has been reported thousands of times for many years . Please give direction on how to get this properly and fully fixed . I am afraid to drive the vehicle for fear of a traffic accident .

Additional Notes:

Service Shifter light came on dash, all gears on shifter , red lights came on. I was driving at 55 mph and could tell the car wasn’t accelerating and was slowing down . That’s when I noticed the Service Shifter light on dash. I was in a lot of traffic and couldn’t safely pull over , I was almost rear ended by the car behind me. I coasted to the side of the road and turned car off and back on . The light went off . This was yesterday , today I start the car and it starts rough ( which it usually doesn’t ) and the service shifter light is back on. This is a very serious , dangerous and possibly deadly issue . I was so scared when it happened as I had no control of speed of the vehicle . I see many , many reports on this issue for several years and it shows past repairs have not corrected the issue. A recall should be issued ASAP before someone gets hurt or dies from this very common problem . Customers should not have to pay to repair and issue that has been reported thousands of times for many years . Please give direction on how to get this properly and fully fixed . I am afraid to drive the vehicle for fear of a traffic accident .

Manufacturer: JEEP
Mfg Campaign: 11675918
Notice Date: Jul 24, 2025
Recall Date: Jul 24, 2025
Chrysler (fca Us, Llc)
Campaign: 11675606 Other
Jul 23, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2017 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with power transfer unit failure. The contact was informed that the power transfer unit needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were on back-order. In addition, the contact referenced NHTSA Campaign Number: 20V343000 (Power Train); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.

Corrective Action:

The contact owns a 2017 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with power transfer unit failure. The contact was informed that the power transfer unit needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were on back-order. In addition, the contact referenced NHTSA Campaign Number: 20V343000 (Power Train); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.

Additional Notes:

The contact owns a 2017 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with power transfer unit failure. The contact was informed that the power transfer unit needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were on back-order. In addition, the contact referenced NHTSA Campaign Number: 20V343000 (Power Train); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.

Manufacturer: JEEP
Mfg Campaign: 11675606
Notice Date: Jul 23, 2025
Recall Date: Jul 23, 2025
Chrysler (fca Us, Llc)
Campaign: 11675645 Other
Jul 23, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2017 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated while attempting to drive from a complete stop on a busy bridge, the vehicle failed to respond. The contact shifted to park(P) and exited the vehicle; however, the vehicle started to roll away, almost causing a crash. The contact immediately entered the vehicle and engaged the parking brake. The contact's new-born baby was occupying the vehicle at the time of the failure. The contact stated that a Police Officer assisted the contact in blocking traffic and pushing the vehicle to the side of the road. The vehicle was towed and parked at the residence. The vehicle was towed to the dealer, where it was diagnosed that the PTU had failed, and the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and offered partial reimbursement for a vehicle rental. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2017 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated while attempting to drive from a complete stop on a busy bridge, the vehicle failed to respond. The contact shifted to park(P) and exited the vehicle; however, the vehicle started to roll away, almost causing a crash. The contact immediately entered the vehicle and engaged the parking brake. The contact's new-born baby was occupying the vehicle at the time of the failure. The contact stated that a Police Officer assisted the contact in blocking traffic and pushing the vehicle to the side of the road. The vehicle was towed and parked at the residence. The vehicle was towed to the dealer, where it was diagnosed that the PTU had failed, and the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and offered partial reimbursement for a vehicle rental. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2017 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated while attempting to drive from a complete stop on a busy bridge, the vehicle failed to respond. The contact shifted to park(P) and exited the vehicle; however, the vehicle started to roll away, almost causing a crash. The contact immediately entered the vehicle and engaged the parking brake. The contact's new-born baby was occupying the vehicle at the time of the failure. The contact stated that a Police Officer assisted the contact in blocking traffic and pushing the vehicle to the side of the road. The vehicle was towed and parked at the residence. The vehicle was towed to the dealer, where it was diagnosed that the PTU had failed, and the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and offered partial reimbursement for a vehicle rental. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

Manufacturer: JEEP
Mfg Campaign: 11675645
Notice Date: Jul 23, 2025
Recall Date: Jul 23, 2025
Chrysler (fca Us, Llc)
Campaign: 11675158 Other
Jul 21, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

The vehicle has excessive clicking in the rear. Shifter service light required light on dash . Went to dealership and got diagnosis . They Found Left rear Axle at differential has excessive movement. Rear drive shaft center bearings are loose. Both recommend replacing rear differential. I have quotes from two different auto repair places including jeep dealer service . Vehicle only has 50k miles on it and is driven only around town. I am the original owner. I strongly believe that this issue is connected with the Recall 01C/W47. I feel my vehicle is unsafe to drive and the out of pocket cost is extremely high for a repair on a vehicle with such low mileage.

Corrective Action:

The vehicle has excessive clicking in the rear. Shifter service light required light on dash . Went to dealership and got diagnosis . They Found Left rear Axle at differential has excessive movement. Rear drive shaft center bearings are loose. Both recommend replacing rear differential. I have quotes from two different auto repair places including jeep dealer service . Vehicle only has 50k miles on it and is driven only around town. I am the original owner. I strongly believe that this issue is connected with the Recall 01C/W47. I feel my vehicle is unsafe to drive and the out of pocket cost is extremely high for a repair on a vehicle with such low mileage.

Additional Notes:

The vehicle has excessive clicking in the rear. Shifter service light required light on dash . Went to dealership and got diagnosis . They Found Left rear Axle at differential has excessive movement. Rear drive shaft center bearings are loose. Both recommend replacing rear differential. I have quotes from two different auto repair places including jeep dealer service . Vehicle only has 50k miles on it and is driven only around town. I am the original owner. I strongly believe that this issue is connected with the Recall 01C/W47. I feel my vehicle is unsafe to drive and the out of pocket cost is extremely high for a repair on a vehicle with such low mileage.

Manufacturer: JEEP
Mfg Campaign: 11675158
Notice Date: Jul 21, 2025
Recall Date: Jul 21, 2025
Chrysler (fca Us, Llc)
Campaign: 11675158 Other
Jul 21, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The vehicle has excessive clicking in the rear. Shifter service light required light on dash . Went to dealership and got diagnosis . They Found Left rear Axle at differential has excessive movement. Rear drive shaft center bearings are loose. Both recommend replacing rear differential. I have quotes from two different auto repair places including jeep dealer service . Vehicle only has 50k miles on it and is driven only around town. I am the original owner. I strongly believe that this issue is connected with the Recall 01C/W47. I feel my vehicle is unsafe to drive and the out of pocket cost is extremely high for a repair on a vehicle with such low mileage.

Corrective Action:

The vehicle has excessive clicking in the rear. Shifter service light required light on dash . Went to dealership and got diagnosis . They Found Left rear Axle at differential has excessive movement. Rear drive shaft center bearings are loose. Both recommend replacing rear differential. I have quotes from two different auto repair places including jeep dealer service . Vehicle only has 50k miles on it and is driven only around town. I am the original owner. I strongly believe that this issue is connected with the Recall 01C/W47. I feel my vehicle is unsafe to drive and the out of pocket cost is extremely high for a repair on a vehicle with such low mileage.

Additional Notes:

The vehicle has excessive clicking in the rear. Shifter service light required light on dash . Went to dealership and got diagnosis . They Found Left rear Axle at differential has excessive movement. Rear drive shaft center bearings are loose. Both recommend replacing rear differential. I have quotes from two different auto repair places including jeep dealer service . Vehicle only has 50k miles on it and is driven only around town. I am the original owner. I strongly believe that this issue is connected with the Recall 01C/W47. I feel my vehicle is unsafe to drive and the out of pocket cost is extremely high for a repair on a vehicle with such low mileage.

Manufacturer: JEEP
Mfg Campaign: 11675158
Notice Date: Jul 21, 2025
Recall Date: Jul 21, 2025
Chrysler (fca Us, Llc)
Campaign: 11674718 Other
Jul 19, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

PTU issue u able to shift from or to park the shift entire panel lights up red

Corrective Action:

PTU issue u able to shift from or to park the shift entire panel lights up red

Additional Notes:

PTU issue u able to shift from or to park the shift entire panel lights up red

Manufacturer: JEEP
Mfg Campaign: 11674718
Notice Date: Jul 19, 2025
Recall Date: Jul 19, 2025
Chrysler (fca Us, Llc)
Campaign: 11674593 Other
Jul 18, 2025
Defect Description:

SUSPENSION

Potential Consequences:

The contact owns a 2017 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that when the vehicle accelerated, the vehicle was shaking erratically. The vehicle was taken to two independent mechanics where the vehicle was diagnosed with a failed rear differential. The contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. In addition, the contact was informed that the failure was due to a failed PTU. The vehicle was then taken to two Chevrolet dealers where the failure was diagnosed as a failed rear differential. The contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that only parts listed in the recall were covered under the recall. The contact was informed that additional parts were not covered under the recall. The failure mileage was approximately 80,941. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2017 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that when the vehicle accelerated, the vehicle was shaking erratically. The vehicle was taken to two independent mechanics where the vehicle was diagnosed with a failed rear differential. The contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. In addition, the contact was informed that the failure was due to a failed PTU. The vehicle was then taken to two Chevrolet dealers where the failure was diagnosed as a failed rear differential. The contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that only parts listed in the recall were covered under the recall. The contact was informed that additional parts were not covered under the recall. The failure mileage was approximately 80,941. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2017 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that when the vehicle accelerated, the vehicle was shaking erratically. The vehicle was taken to two independent mechanics where the vehicle was diagnosed with a failed rear differential. The contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. In addition, the contact was informed that the failure was due to a failed PTU. The vehicle was then taken to two Chevrolet dealers where the failure was diagnosed as a failed rear differential. The contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that only parts listed in the recall were covered under the recall. The contact was informed that additional parts were not covered under the recall. The failure mileage was approximately 80,941. VIN tool confirms parts not available.

Manufacturer: JEEP
Mfg Campaign: 11674593
Notice Date: Jul 18, 2025
Recall Date: Jul 18, 2025
Chrysler (fca Us, Llc)
Campaign: 11674593 Other
Jul 18, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2017 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that when the vehicle accelerated, the vehicle was shaking erratically. The vehicle was taken to two independent mechanics where the vehicle was diagnosed with a failed rear differential. The contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. In addition, the contact was informed that the failure was due to a failed PTU. The vehicle was then taken to two Chevrolet dealers where the failure was diagnosed as a failed rear differential. The contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that only parts listed in the recall were covered under the recall. The contact was informed that additional parts were not covered under the recall. The failure mileage was approximately 80,941. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2017 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that when the vehicle accelerated, the vehicle was shaking erratically. The vehicle was taken to two independent mechanics where the vehicle was diagnosed with a failed rear differential. The contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. In addition, the contact was informed that the failure was due to a failed PTU. The vehicle was then taken to two Chevrolet dealers where the failure was diagnosed as a failed rear differential. The contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that only parts listed in the recall were covered under the recall. The contact was informed that additional parts were not covered under the recall. The failure mileage was approximately 80,941. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2017 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that when the vehicle accelerated, the vehicle was shaking erratically. The vehicle was taken to two independent mechanics where the vehicle was diagnosed with a failed rear differential. The contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. In addition, the contact was informed that the failure was due to a failed PTU. The vehicle was then taken to two Chevrolet dealers where the failure was diagnosed as a failed rear differential. The contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that only parts listed in the recall were covered under the recall. The contact was informed that additional parts were not covered under the recall. The failure mileage was approximately 80,941. VIN tool confirms parts not available.

Manufacturer: JEEP
Mfg Campaign: 11674593
Notice Date: Jul 18, 2025
Recall Date: Jul 18, 2025
Chrysler (fca Us, Llc)
Campaign: 11673500 Other
Jul 14, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

I drive a 2017 Jeep Cherokee and have experienced repeated instances of power loss while driving. The vehicle will suddenly jerk, hesitate, or feel like its struggling to maintain momentum, especially at lower speeds or when turning. On one occasion, it felt like the transmission slipped and I briefly lost acceleration, which was very alarming and could have caused a crash if I been merging or crossing traffic. I've also had the "Service 4WD" warning light appear intermittently. I took the vehicle to both a jeep dealership and an independent shop for diagnostics, but neither was able to find an active trouble code. However, the symptoms have continued and are getting worse. After reading about the recent recall (NHTSA Campaign 25V011) involving the Power Transfer Unit (PTU) in 2017-2019 Jeep Cherokees, I believe this may be an issue I am experiencing. At this time, Jeep has not released a fix, and I'm concerned that the vehicle is unsafe to drive until the PTU can be inspected and repaired. This seems to be a known and widespread issue that puts drivers at risk, and I'm hoping this report helps move the investigation forward.

Corrective Action:

I drive a 2017 Jeep Cherokee and have experienced repeated instances of power loss while driving. The vehicle will suddenly jerk, hesitate, or feel like its struggling to maintain momentum, especially at lower speeds or when turning. On one occasion, it felt like the transmission slipped and I briefly lost acceleration, which was very alarming and could have caused a crash if I been merging or crossing traffic. I've also had the "Service 4WD" warning light appear intermittently. I took the vehicle to both a jeep dealership and an independent shop for diagnostics, but neither was able to find an active trouble code. However, the symptoms have continued and are getting worse. After reading about the recent recall (NHTSA Campaign 25V011) involving the Power Transfer Unit (PTU) in 2017-2019 Jeep Cherokees, I believe this may be an issue I am experiencing. At this time, Jeep has not released a fix, and I'm concerned that the vehicle is unsafe to drive until the PTU can be inspected and repaired. This seems to be a known and widespread issue that puts drivers at risk, and I'm hoping this report helps move the investigation forward.

Additional Notes:

I drive a 2017 Jeep Cherokee and have experienced repeated instances of power loss while driving. The vehicle will suddenly jerk, hesitate, or feel like its struggling to maintain momentum, especially at lower speeds or when turning. On one occasion, it felt like the transmission slipped and I briefly lost acceleration, which was very alarming and could have caused a crash if I been merging or crossing traffic. I've also had the "Service 4WD" warning light appear intermittently. I took the vehicle to both a jeep dealership and an independent shop for diagnostics, but neither was able to find an active trouble code. However, the symptoms have continued and are getting worse. After reading about the recent recall (NHTSA Campaign 25V011) involving the Power Transfer Unit (PTU) in 2017-2019 Jeep Cherokees, I believe this may be an issue I am experiencing. At this time, Jeep has not released a fix, and I'm concerned that the vehicle is unsafe to drive until the PTU can be inspected and repaired. This seems to be a known and widespread issue that puts drivers at risk, and I'm hoping this report helps move the investigation forward.

Manufacturer: JEEP
Mfg Campaign: 11673500
Notice Date: Jul 14, 2025
Recall Date: Jul 14, 2025
Chrysler (fca Us, Llc)
Campaign: 11673500 Other
Jul 14, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I drive a 2017 Jeep Cherokee and have experienced repeated instances of power loss while driving. The vehicle will suddenly jerk, hesitate, or feel like its struggling to maintain momentum, especially at lower speeds or when turning. On one occasion, it felt like the transmission slipped and I briefly lost acceleration, which was very alarming and could have caused a crash if I been merging or crossing traffic. I've also had the "Service 4WD" warning light appear intermittently. I took the vehicle to both a jeep dealership and an independent shop for diagnostics, but neither was able to find an active trouble code. However, the symptoms have continued and are getting worse. After reading about the recent recall (NHTSA Campaign 25V011) involving the Power Transfer Unit (PTU) in 2017-2019 Jeep Cherokees, I believe this may be an issue I am experiencing. At this time, Jeep has not released a fix, and I'm concerned that the vehicle is unsafe to drive until the PTU can be inspected and repaired. This seems to be a known and widespread issue that puts drivers at risk, and I'm hoping this report helps move the investigation forward.

Corrective Action:

I drive a 2017 Jeep Cherokee and have experienced repeated instances of power loss while driving. The vehicle will suddenly jerk, hesitate, or feel like its struggling to maintain momentum, especially at lower speeds or when turning. On one occasion, it felt like the transmission slipped and I briefly lost acceleration, which was very alarming and could have caused a crash if I been merging or crossing traffic. I've also had the "Service 4WD" warning light appear intermittently. I took the vehicle to both a jeep dealership and an independent shop for diagnostics, but neither was able to find an active trouble code. However, the symptoms have continued and are getting worse. After reading about the recent recall (NHTSA Campaign 25V011) involving the Power Transfer Unit (PTU) in 2017-2019 Jeep Cherokees, I believe this may be an issue I am experiencing. At this time, Jeep has not released a fix, and I'm concerned that the vehicle is unsafe to drive until the PTU can be inspected and repaired. This seems to be a known and widespread issue that puts drivers at risk, and I'm hoping this report helps move the investigation forward.

Additional Notes:

I drive a 2017 Jeep Cherokee and have experienced repeated instances of power loss while driving. The vehicle will suddenly jerk, hesitate, or feel like its struggling to maintain momentum, especially at lower speeds or when turning. On one occasion, it felt like the transmission slipped and I briefly lost acceleration, which was very alarming and could have caused a crash if I been merging or crossing traffic. I've also had the "Service 4WD" warning light appear intermittently. I took the vehicle to both a jeep dealership and an independent shop for diagnostics, but neither was able to find an active trouble code. However, the symptoms have continued and are getting worse. After reading about the recent recall (NHTSA Campaign 25V011) involving the Power Transfer Unit (PTU) in 2017-2019 Jeep Cherokees, I believe this may be an issue I am experiencing. At this time, Jeep has not released a fix, and I'm concerned that the vehicle is unsafe to drive until the PTU can be inspected and repaired. This seems to be a known and widespread issue that puts drivers at risk, and I'm hoping this report helps move the investigation forward.

Manufacturer: JEEP
Mfg Campaign: 11673500
Notice Date: Jul 14, 2025
Recall Date: Jul 14, 2025
Chrysler (fca Us, Llc)
Campaign: 11672983 Other
Jul 12, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Vehicle suddenly loss power while driving and not accelerating properly. Had vehicle to stop stopped while driving and message appear where I had to put car in park before I could move again. I continue to have acceleration issues.

Corrective Action:

Vehicle suddenly loss power while driving and not accelerating properly. Had vehicle to stop stopped while driving and message appear where I had to put car in park before I could move again. I continue to have acceleration issues.

Additional Notes:

Vehicle suddenly loss power while driving and not accelerating properly. Had vehicle to stop stopped while driving and message appear where I had to put car in park before I could move again. I continue to have acceleration issues.

Manufacturer: JEEP
Mfg Campaign: 11672983
Notice Date: Jul 12, 2025
Recall Date: Jul 12, 2025
Chrysler (fca Us, Llc)
Campaign: 11672915 Other
Jul 11, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

My Cherokee has a recall due to an improperly seated input shaft snap ring in the two-speed Power Transfer Unit ("PTU"). The recall came in January and all owners began receiving their recall notices on February 15th. I received mine and my truck lost drive/park power on February 27th. The recall is still not fixed and they don't have a solution after 5 months of declaring the recall and are not offering any sort of compensation, such as a loaner, rental asstance, etc.

Corrective Action:

My Cherokee has a recall due to an improperly seated input shaft snap ring in the two-speed Power Transfer Unit ("PTU"). The recall came in January and all owners began receiving their recall notices on February 15th. I received mine and my truck lost drive/park power on February 27th. The recall is still not fixed and they don't have a solution after 5 months of declaring the recall and are not offering any sort of compensation, such as a loaner, rental asstance, etc.

Additional Notes:

My Cherokee has a recall due to an improperly seated input shaft snap ring in the two-speed Power Transfer Unit ("PTU"). The recall came in January and all owners began receiving their recall notices on February 15th. I received mine and my truck lost drive/park power on February 27th. The recall is still not fixed and they don't have a solution after 5 months of declaring the recall and are not offering any sort of compensation, such as a loaner, rental asstance, etc.

Manufacturer: JEEP
Mfg Campaign: 11672915
Notice Date: Jul 11, 2025
Recall Date: Jul 11, 2025
Chrysler (fca Us, Llc)
Campaign: 11672113 Other
Jul 8, 2025
Defect Description:

ENGINE

Potential Consequences:

Lost power on thruway in 2017 jeep Cherokee, light came on reading"service electronic stability control ", followed by check engine light. Car is not drivable, been sitting at dealership for almost 3weeks now, currently no remedy for safety recall, and no timeline. I have no vehicle at moment, work fulltime, and am still making payments. Was told I can't have loaner car, both by dealership, and Mopar, and am left in disbelief. Vehicle was already inspected by jeep dealership, said their certain its related to recall. My life is upside down currently, am hopeless

Corrective Action:

Lost power on thruway in 2017 jeep Cherokee, light came on reading"service electronic stability control ", followed by check engine light. Car is not drivable, been sitting at dealership for almost 3weeks now, currently no remedy for safety recall, and no timeline. I have no vehicle at moment, work fulltime, and am still making payments. Was told I can't have loaner car, both by dealership, and Mopar, and am left in disbelief. Vehicle was already inspected by jeep dealership, said their certain its related to recall. My life is upside down currently, am hopeless

Additional Notes:

Lost power on thruway in 2017 jeep Cherokee, light came on reading"service electronic stability control ", followed by check engine light. Car is not drivable, been sitting at dealership for almost 3weeks now, currently no remedy for safety recall, and no timeline. I have no vehicle at moment, work fulltime, and am still making payments. Was told I can't have loaner car, both by dealership, and Mopar, and am left in disbelief. Vehicle was already inspected by jeep dealership, said their certain its related to recall. My life is upside down currently, am hopeless

Manufacturer: JEEP
Mfg Campaign: 11672113
Notice Date: Jul 8, 2025
Recall Date: Jul 8, 2025
Chrysler (fca Us, Llc)
Campaign: 11672113 Other
Jul 8, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

Lost power on thruway in 2017 jeep Cherokee, light came on reading"service electronic stability control ", followed by check engine light. Car is not drivable, been sitting at dealership for almost 3weeks now, currently no remedy for safety recall, and no timeline. I have no vehicle at moment, work fulltime, and am still making payments. Was told I can't have loaner car, both by dealership, and Mopar, and am left in disbelief. Vehicle was already inspected by jeep dealership, said their certain its related to recall. My life is upside down currently, am hopeless

Corrective Action:

Lost power on thruway in 2017 jeep Cherokee, light came on reading"service electronic stability control ", followed by check engine light. Car is not drivable, been sitting at dealership for almost 3weeks now, currently no remedy for safety recall, and no timeline. I have no vehicle at moment, work fulltime, and am still making payments. Was told I can't have loaner car, both by dealership, and Mopar, and am left in disbelief. Vehicle was already inspected by jeep dealership, said their certain its related to recall. My life is upside down currently, am hopeless

Additional Notes:

Lost power on thruway in 2017 jeep Cherokee, light came on reading"service electronic stability control ", followed by check engine light. Car is not drivable, been sitting at dealership for almost 3weeks now, currently no remedy for safety recall, and no timeline. I have no vehicle at moment, work fulltime, and am still making payments. Was told I can't have loaner car, both by dealership, and Mopar, and am left in disbelief. Vehicle was already inspected by jeep dealership, said their certain its related to recall. My life is upside down currently, am hopeless

Manufacturer: JEEP
Mfg Campaign: 11672113
Notice Date: Jul 8, 2025
Recall Date: Jul 8, 2025
Chrysler (fca Us, Llc)
Campaign: 11672113 Other
Jul 8, 2025
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

Lost power on thruway in 2017 jeep Cherokee, light came on reading"service electronic stability control ", followed by check engine light. Car is not drivable, been sitting at dealership for almost 3weeks now, currently no remedy for safety recall, and no timeline. I have no vehicle at moment, work fulltime, and am still making payments. Was told I can't have loaner car, both by dealership, and Mopar, and am left in disbelief. Vehicle was already inspected by jeep dealership, said their certain its related to recall. My life is upside down currently, am hopeless

Corrective Action:

Lost power on thruway in 2017 jeep Cherokee, light came on reading"service electronic stability control ", followed by check engine light. Car is not drivable, been sitting at dealership for almost 3weeks now, currently no remedy for safety recall, and no timeline. I have no vehicle at moment, work fulltime, and am still making payments. Was told I can't have loaner car, both by dealership, and Mopar, and am left in disbelief. Vehicle was already inspected by jeep dealership, said their certain its related to recall. My life is upside down currently, am hopeless

Additional Notes:

Lost power on thruway in 2017 jeep Cherokee, light came on reading"service electronic stability control ", followed by check engine light. Car is not drivable, been sitting at dealership for almost 3weeks now, currently no remedy for safety recall, and no timeline. I have no vehicle at moment, work fulltime, and am still making payments. Was told I can't have loaner car, both by dealership, and Mopar, and am left in disbelief. Vehicle was already inspected by jeep dealership, said their certain its related to recall. My life is upside down currently, am hopeless

Manufacturer: JEEP
Mfg Campaign: 11672113
Notice Date: Jul 8, 2025
Recall Date: Jul 8, 2025

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