Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2022-2023 White Hawk travel trailers. The refrigerator LP gas line may have been improperly routed and concealed in the underbelly of the trailer.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 9901579
Recall Date: Aug 31, 2022
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2022 White hawk travel trailers, equipped with a 50-amp shore power inlet. The power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring connection.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 9901575
Recall Date: Mar 31, 2022
Consumer Complaints
3 ComplaintsJayco, Inc.
Defect Description:
WHEELS
Potential Consequences:
Driving the 2022 towable RV the wheel and tire came off the RV traveling at 55 mph in a catastrophic failure. The rear Lippert or Dexter Axel and assembly on the drivers side failed at the spindle. The parts are available for review. Other drivers behind the RV and on oncoming traffic had to quickly maneuver to avoid collision with the wheel/tire and other parts flying off the RV. The failed hub and backing parts seem to have no grease and are dry. The RV has had low miles and regular service by the dealer. We have taken the RV to the Jayco dealer who has inspected the RV axel, wheel and tire. A warning light of “connection failure” appeared and we pulled over within 2 miles, since we were on a two lane road under construction and without a shoulder.
Corrective Action:
Driving the 2022 towable RV the wheel and tire came off the RV traveling at 55 mph in a catastrophic failure. The rear Lippert or Dexter Axel and assembly on the drivers side failed at the spindle. The parts are available for review. Other drivers behind the RV and on oncoming traffic had to quickly maneuver to avoid collision with the wheel/tire and other parts flying off the RV. The failed hub and backing parts seem to have no grease and are dry. The RV has had low miles and regular service by the dealer. We have taken the RV to the Jayco dealer who has inspected the RV axel, wheel and tire. A warning light of “connection failure” appeared and we pulled over within 2 miles, since we were on a two lane road under construction and without a shoulder.
Additional Notes:
Driving the 2022 towable RV the wheel and tire came off the RV traveling at 55 mph in a catastrophic failure. The rear Lippert or Dexter Axel and assembly on the drivers side failed at the spindle. The parts are available for review. Other drivers behind the RV and on oncoming traffic had to quickly maneuver to avoid collision with the wheel/tire and other parts flying off the RV. The failed hub and backing parts seem to have no grease and are dry. The RV has had low miles and regular service by the dealer. We have taken the RV to the Jayco dealer who has inspected the RV axel, wheel and tire. A warning light of “connection failure” appeared and we pulled over within 2 miles, since we were on a two lane road under construction and without a shoulder.
Mfg Campaign: 11595323
Recall Date: Jun 19, 2024
Jayco, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving the 2022 towable RV the wheel and tire came off the RV traveling at 55 mph in a catastrophic failure. The rear Lippert or Dexter Axel and assembly on the drivers side failed at the spindle. The parts are available for review. Other drivers behind the RV and on oncoming traffic had to quickly maneuver to avoid collision with the wheel/tire and other parts flying off the RV. The failed hub and backing parts seem to have no grease and are dry. The RV has had low miles and regular service by the dealer. We have taken the RV to the Jayco dealer who has inspected the RV axel, wheel and tire. A warning light of “connection failure” appeared and we pulled over within 2 miles, since we were on a two lane road under construction and without a shoulder.
Corrective Action:
Driving the 2022 towable RV the wheel and tire came off the RV traveling at 55 mph in a catastrophic failure. The rear Lippert or Dexter Axel and assembly on the drivers side failed at the spindle. The parts are available for review. Other drivers behind the RV and on oncoming traffic had to quickly maneuver to avoid collision with the wheel/tire and other parts flying off the RV. The failed hub and backing parts seem to have no grease and are dry. The RV has had low miles and regular service by the dealer. We have taken the RV to the Jayco dealer who has inspected the RV axel, wheel and tire. A warning light of “connection failure” appeared and we pulled over within 2 miles, since we were on a two lane road under construction and without a shoulder.
Additional Notes:
Driving the 2022 towable RV the wheel and tire came off the RV traveling at 55 mph in a catastrophic failure. The rear Lippert or Dexter Axel and assembly on the drivers side failed at the spindle. The parts are available for review. Other drivers behind the RV and on oncoming traffic had to quickly maneuver to avoid collision with the wheel/tire and other parts flying off the RV. The failed hub and backing parts seem to have no grease and are dry. The RV has had low miles and regular service by the dealer. We have taken the RV to the Jayco dealer who has inspected the RV axel, wheel and tire. A warning light of “connection failure” appeared and we pulled over within 2 miles, since we were on a two lane road under construction and without a shoulder.
Mfg Campaign: 11595323
Recall Date: Jun 19, 2024
Jayco, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving the 2022 towable RV the wheel and tire came off the RV traveling at 55 mph in a catastrophic failure. The rear Lippert or Dexter Axel and assembly on the drivers side failed at the spindle. The parts are available for review. Other drivers behind the RV and on oncoming traffic had to quickly maneuver to avoid collision with the wheel/tire and other parts flying off the RV. The failed hub and backing parts seem to have no grease and are dry. The RV has had low miles and regular service by the dealer. We have taken the RV to the Jayco dealer who has inspected the RV axel, wheel and tire. A warning light of “connection failure” appeared and we pulled over within 2 miles, since we were on a two lane road under construction and without a shoulder.
Corrective Action:
Driving the 2022 towable RV the wheel and tire came off the RV traveling at 55 mph in a catastrophic failure. The rear Lippert or Dexter Axel and assembly on the drivers side failed at the spindle. The parts are available for review. Other drivers behind the RV and on oncoming traffic had to quickly maneuver to avoid collision with the wheel/tire and other parts flying off the RV. The failed hub and backing parts seem to have no grease and are dry. The RV has had low miles and regular service by the dealer. We have taken the RV to the Jayco dealer who has inspected the RV axel, wheel and tire. A warning light of “connection failure” appeared and we pulled over within 2 miles, since we were on a two lane road under construction and without a shoulder.
Additional Notes:
Driving the 2022 towable RV the wheel and tire came off the RV traveling at 55 mph in a catastrophic failure. The rear Lippert or Dexter Axel and assembly on the drivers side failed at the spindle. The parts are available for review. Other drivers behind the RV and on oncoming traffic had to quickly maneuver to avoid collision with the wheel/tire and other parts flying off the RV. The failed hub and backing parts seem to have no grease and are dry. The RV has had low miles and regular service by the dealer. We have taken the RV to the Jayco dealer who has inspected the RV axel, wheel and tire. A warning light of “connection failure” appeared and we pulled over within 2 miles, since we were on a two lane road under construction and without a shoulder.
Mfg Campaign: 11595323
Recall Date: Jun 19, 2024
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