JAYCO SENECA 2022

Complete listing of complaints and recalls for this vehicle

2
Complaints
14
Recalls

Complaints & Recalls

2 Complaints 14 Recalls

Official Safety Recalls - Important!

14 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 23V477000 SAFETY RECALL
1.2K Vehicles Affected
Recall Date: Jul 12, 2023
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2021-2022 Entegra Coach Accolade, Accolade XL, Jayco Seneca, and Seneca Prestige recreational vehicles. The windshield wipers may fail, resulting in reduced driver visibility.

Potential Risk:
Reduced driver visibility increases the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the windshield wiper arms, as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: DTNA FL969 23V-237
Notice Date: Aug 11, 2023
Recall Date: Jul 12, 2023
Jayco, Inc.
NHTSA Campaign: 23V102000 SAFETY RECALL
2.5K Vehicles Affected
Recall Date: Feb 20, 2023
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Potential Risk:
Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.
FREE Recall Solution:
Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9903583
Notice Date: Mar 31, 2023
Recall Date: Feb 20, 2023
Jayco, Inc.
NHTSA Campaign: 22V121000 SAFETY RECALL
2.6K Vehicles Affected
Recall Date: Mar 3, 2022
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2019-2022 Seneca, Seneca Prestige, Entegra Accolade and Accolade XL motorhomes. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.

Potential Risk:
Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
FREE Recall Solution:
Daimler Trucks North America, LLC will remove the inner valve stem extension and stabilizer, free of charge. Owner notification letters were mailed April 28, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is FL912 21V-921.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: FL912 21V-921
Notice Date: Apr 28, 2022
Recall Date: Mar 3, 2022
Jayco, Inc.
NHTSA Campaign: 22V059000 SAFETY RECALL
81 Vehicles Affected
Recall Date: Feb 3, 2022
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2021-2022 Entegra Coach Accolade, Accolade XL, Jayco Seneca and Seneca Prestige Class C motorhomes. The steering arm and tie rod bolts may have a defective seam that can fracture.

Potential Risk:
A fractured bolt may cause a loss of steering control, increasing the risk of a crash.
FREE Recall Solution:
Daimler Trucks North America will replace the tie rod arm bolts and steering arm bolts, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 21V-256/21E029.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 21V-256/21E029
Notice Date: Mar 28, 2022
Recall Date: Feb 3, 2022
Jayco, Inc.
NHTSA Campaign: 22V053000 SAFETY RECALL
28 Vehicles Affected
Recall Date: Feb 2, 2022
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2021-2022 Entegra Coach Accolade, Accolade XL, Jayco Seneca, and Seneca Prestige Class C motorhomes. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.

Potential Risk:
Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
FREE Recall Solution:
Daimler Truck dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed March 15, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 21V-369.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 21V-369
Notice Date: Mar 15, 2022
Recall Date: Feb 2, 2022

Consumer Complaints

2 Complaints
Jayco, Inc.
Campaign: 11515856 Other
Apr 6, 2023
Defect Description:

AIR BAGS

Potential Consequences:

The vehicle sticker states that driver and passenger airbags are standard equipment. There are in fact NO AIRBAGS!! I brought this to the dealers attention at the time of our first service. The dealer said that it was a Freightliner issue and to contact Freightliner. I did so by email. Freightliner stated that their S2RV Chassis have never come with airbags and at this point they have no intention of adding them. I contacted Jayco customer service by email and they said "Its a typo". Jayco has been representing that their Super C Senecas have had driver and passenger airbags since at least 2012. They have not had airbags since Jayco switched to the Freightliner S2RV Chassis.

Corrective Action:

The vehicle sticker states that driver and passenger airbags are standard equipment. There are in fact NO AIRBAGS!! I brought this to the dealers attention at the time of our first service. The dealer said that it was a Freightliner issue and to contact Freightliner. I did so by email. Freightliner stated that their S2RV Chassis have never come with airbags and at this point they have no intention of adding them. I contacted Jayco customer service by email and they said "Its a typo". Jayco has been representing that their Super C Senecas have had driver and passenger airbags since at least 2012. They have not had airbags since Jayco switched to the Freightliner S2RV Chassis.

Additional Notes:

The vehicle sticker states that driver and passenger airbags are standard equipment. There are in fact NO AIRBAGS!! I brought this to the dealers attention at the time of our first service. The dealer said that it was a Freightliner issue and to contact Freightliner. I did so by email. Freightliner stated that their S2RV Chassis have never come with airbags and at this point they have no intention of adding them. I contacted Jayco customer service by email and they said "Its a typo". Jayco has been representing that their Super C Senecas have had driver and passenger airbags since at least 2012. They have not had airbags since Jayco switched to the Freightliner S2RV Chassis.

Manufacturer: JAYCO
Mfg Campaign: 11515856
Notice Date: Apr 6, 2023
Recall Date: Apr 6, 2023
Jayco, Inc.
Campaign: 11451930 Other
Feb 14, 2022
Defect Description:

AIR BAGS

Potential Consequences:

The Jayco manufacturer window sticker for our newly purchased RV states it has driver and passenger airbags as standard equipment, and we bought the vehicle expecting it to have this safety feature. The vehicle does not have this safety feature and the manufacturer (Jayco) stated they will not do anything to rectify the missing vehicle safety equipment as promised.

Corrective Action:

The Jayco manufacturer window sticker for our newly purchased RV states it has driver and passenger airbags as standard equipment, and we bought the vehicle expecting it to have this safety feature. The vehicle does not have this safety feature and the manufacturer (Jayco) stated they will not do anything to rectify the missing vehicle safety equipment as promised.

Additional Notes:

The Jayco manufacturer window sticker for our newly purchased RV states it has driver and passenger airbags as standard equipment, and we bought the vehicle expecting it to have this safety feature. The vehicle does not have this safety feature and the manufacturer (Jayco) stated they will not do anything to rectify the missing vehicle safety equipment as promised.

Manufacturer: JAYCO
Mfg Campaign: 11451930
Notice Date: Feb 14, 2022
Recall Date: Feb 14, 2022

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