Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2021-2022 Entegra Coach Accolade, Accolade XL, Jayco Seneca, and Seneca Prestige recreational vehicles. The windshield wipers may fail, resulting in reduced driver visibility.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: DTNA FL969 23V-237
Recall Date: Jul 12, 2023
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2019-2022 Seneca, Seneca Prestige, Entegra Accolade and Accolade XL motorhomes. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FL912 21V-921
Recall Date: Mar 3, 2022
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2021-2022 Entegra Coach Accolade, Accolade XL, Jayco Seneca and Seneca Prestige Class C motorhomes. The steering arm and tie rod bolts may have a defective seam that can fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21V-256/21E029
Recall Date: Feb 3, 2022
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2021-2022 Entegra Coach Accolade, Accolade XL, Jayco Seneca, and Seneca Prestige Class C motorhomes. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21V-369
Recall Date: Feb 2, 2022
Consumer Complaints
3 ComplaintsJayco, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Potential Consequences:
THE CONTACT OWNS A 2021 JAYCO SENECA PRESTIGE. THE CONTACT STATED WHILE DRIVING 70 MPH, SHE SMELLED DIESEL FUMES INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED RICK'S RV CHICAGO (4360 W JEFFERSON ST, JOLIET, IL 60431, (815)725-4061) AND MADE THE DEALER AWARE OF THE FAILURE. THE MOTORHOME WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,915
Corrective Action:
THE CONTACT OWNS A 2021 JAYCO SENECA PRESTIGE. THE CONTACT STATED WHILE DRIVING 70 MPH, SHE SMELLED DIESEL FUMES INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED RICK'S RV CHICAGO (4360 W JEFFERSON ST, JOLIET, IL 60431, (815)725-4061) AND MADE THE DEALER AWARE OF THE FAILURE. THE MOTORHOME WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,915
Additional Notes:
THE CONTACT OWNS A 2021 JAYCO SENECA PRESTIGE. THE CONTACT STATED WHILE DRIVING 70 MPH, SHE SMELLED DIESEL FUMES INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED RICK'S RV CHICAGO (4360 W JEFFERSON ST, JOLIET, IL 60431, (815)725-4061) AND MADE THE DEALER AWARE OF THE FAILURE. THE MOTORHOME WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,915
Mfg Campaign: 11416581
Recall Date: May 14, 2021
Jayco, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE CONTACT OWNS A 2021 JAYCO SENECA PRESTIGE. THE CONTACT STATED WHILE DRIVING 70 MPH, SHE SMELLED DIESEL FUMES INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED RICK'S RV CHICAGO (4360 W JEFFERSON ST, JOLIET, IL 60431, (815)725-4061) AND MADE THE DEALER AWARE OF THE FAILURE. THE MOTORHOME WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,915
Corrective Action:
THE CONTACT OWNS A 2021 JAYCO SENECA PRESTIGE. THE CONTACT STATED WHILE DRIVING 70 MPH, SHE SMELLED DIESEL FUMES INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED RICK'S RV CHICAGO (4360 W JEFFERSON ST, JOLIET, IL 60431, (815)725-4061) AND MADE THE DEALER AWARE OF THE FAILURE. THE MOTORHOME WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,915
Additional Notes:
THE CONTACT OWNS A 2021 JAYCO SENECA PRESTIGE. THE CONTACT STATED WHILE DRIVING 70 MPH, SHE SMELLED DIESEL FUMES INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED RICK'S RV CHICAGO (4360 W JEFFERSON ST, JOLIET, IL 60431, (815)725-4061) AND MADE THE DEALER AWARE OF THE FAILURE. THE MOTORHOME WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,915
Mfg Campaign: 11416581
Recall Date: May 14, 2021
Jayco, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE CONTACT OWNS A 2021 JAYCO SENECA PRESTIGE. THE CONTACT STATED WHILE DRIVING 70 MPH, SHE SMELLED DIESEL FUMES INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED RICK'S RV CHICAGO (4360 W JEFFERSON ST, JOLIET, IL 60431, (815)725-4061) AND MADE THE DEALER AWARE OF THE FAILURE. THE MOTORHOME WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,915
Corrective Action:
THE CONTACT OWNS A 2021 JAYCO SENECA PRESTIGE. THE CONTACT STATED WHILE DRIVING 70 MPH, SHE SMELLED DIESEL FUMES INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED RICK'S RV CHICAGO (4360 W JEFFERSON ST, JOLIET, IL 60431, (815)725-4061) AND MADE THE DEALER AWARE OF THE FAILURE. THE MOTORHOME WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,915
Additional Notes:
THE CONTACT OWNS A 2021 JAYCO SENECA PRESTIGE. THE CONTACT STATED WHILE DRIVING 70 MPH, SHE SMELLED DIESEL FUMES INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED RICK'S RV CHICAGO (4360 W JEFFERSON ST, JOLIET, IL 60431, (815)725-4061) AND MADE THE DEALER AWARE OF THE FAILURE. THE MOTORHOME WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,915
Mfg Campaign: 11416581
Recall Date: May 14, 2021
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