Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2019-2022 Seneca, Seneca Prestige, Entegra Accolade and Accolade XL motorhomes. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FL912 21V-921
Recall Date: Mar 3, 2022
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2015-2020 Seneca Class C motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9903529
Recall Date: Dec 17, 2020
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2018-2019 Jayco Alante, Precept, Seneca, Redhawk, and Melbourne motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other than Passenger Cars."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9903405
Recall Date: Jul 5, 2018
Consumer Complaints
4 ComplaintsJayco, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The seems on the can where the truck frame and RV frame come together were needing additional support and in my case support as there was no attempt from side to side swaying on the vertical seems. I had to bolt through the vertical seems with bolts and a piece of metal. Construction had to be done and done by me since I bought the coach used. I also had to reinforce the water tank as it was just sitting on plastic. This plastic was sitting on top of the wiring harness for the truck. It was also sitting on the propane line for the water heater. Could have resulted in a fire. Again since I bought the coach used and dealership told me to go pound sand.
Corrective Action:
The seems on the can where the truck frame and RV frame come together were needing additional support and in my case support as there was no attempt from side to side swaying on the vertical seems. I had to bolt through the vertical seems with bolts and a piece of metal. Construction had to be done and done by me since I bought the coach used. I also had to reinforce the water tank as it was just sitting on plastic. This plastic was sitting on top of the wiring harness for the truck. It was also sitting on the propane line for the water heater. Could have resulted in a fire. Again since I bought the coach used and dealership told me to go pound sand.
Additional Notes:
The seems on the can where the truck frame and RV frame come together were needing additional support and in my case support as there was no attempt from side to side swaying on the vertical seems. I had to bolt through the vertical seems with bolts and a piece of metal. Construction had to be done and done by me since I bought the coach used. I also had to reinforce the water tank as it was just sitting on plastic. This plastic was sitting on top of the wiring harness for the truck. It was also sitting on the propane line for the water heater. Could have resulted in a fire. Again since I bought the coach used and dealership told me to go pound sand.
Mfg Campaign: 11646148
Recall Date: Mar 4, 2025
Jayco, Inc.
Defect Description:
STRUCTURE
Potential Consequences:
The seems on the can where the truck frame and RV frame come together were needing additional support and in my case support as there was no attempt from side to side swaying on the vertical seems. I had to bolt through the vertical seems with bolts and a piece of metal. Construction had to be done and done by me since I bought the coach used. I also had to reinforce the water tank as it was just sitting on plastic. This plastic was sitting on top of the wiring harness for the truck. It was also sitting on the propane line for the water heater. Could have resulted in a fire. Again since I bought the coach used and dealership told me to go pound sand.
Corrective Action:
The seems on the can where the truck frame and RV frame come together were needing additional support and in my case support as there was no attempt from side to side swaying on the vertical seems. I had to bolt through the vertical seems with bolts and a piece of metal. Construction had to be done and done by me since I bought the coach used. I also had to reinforce the water tank as it was just sitting on plastic. This plastic was sitting on top of the wiring harness for the truck. It was also sitting on the propane line for the water heater. Could have resulted in a fire. Again since I bought the coach used and dealership told me to go pound sand.
Additional Notes:
The seems on the can where the truck frame and RV frame come together were needing additional support and in my case support as there was no attempt from side to side swaying on the vertical seems. I had to bolt through the vertical seems with bolts and a piece of metal. Construction had to be done and done by me since I bought the coach used. I also had to reinforce the water tank as it was just sitting on plastic. This plastic was sitting on top of the wiring harness for the truck. It was also sitting on the propane line for the water heater. Could have resulted in a fire. Again since I bought the coach used and dealership told me to go pound sand.
Mfg Campaign: 11646148
Recall Date: Mar 4, 2025
Jayco, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DEF header failure/ engine derate on hwy in traffic. Not fun
Corrective Action:
DEF header failure/ engine derate on hwy in traffic. Not fun
Additional Notes:
DEF header failure/ engine derate on hwy in traffic. Not fun
Mfg Campaign: 11431898
Recall Date: Sep 6, 2021
Jayco, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2019 JAYCO SENECA. THE CONTACT TOOK THE VEHICLE TO LONG ISLAND FREIGHTLINER (1365 LAKELAND AVE, BOHEMIA, NY 11716) TO BE REPAIRED BECAUSE THE BEARINGS FAILED. THE MOTOR HOME WAS THEN TAKEN TO AN INDEPENDENT MECHANIC TO HAVE A SPACER BOLTED THAT HELD THE CONTROL ARM HANGER BEARING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE MOTOR HOME WAS STILL NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,700.
Corrective Action:
TL* THE CONTACT OWNS A 2019 JAYCO SENECA. THE CONTACT TOOK THE VEHICLE TO LONG ISLAND FREIGHTLINER (1365 LAKELAND AVE, BOHEMIA, NY 11716) TO BE REPAIRED BECAUSE THE BEARINGS FAILED. THE MOTOR HOME WAS THEN TAKEN TO AN INDEPENDENT MECHANIC TO HAVE A SPACER BOLTED THAT HELD THE CONTROL ARM HANGER BEARING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE MOTOR HOME WAS STILL NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,700.
Additional Notes:
TL* THE CONTACT OWNS A 2019 JAYCO SENECA. THE CONTACT TOOK THE VEHICLE TO LONG ISLAND FREIGHTLINER (1365 LAKELAND AVE, BOHEMIA, NY 11716) TO BE REPAIRED BECAUSE THE BEARINGS FAILED. THE MOTOR HOME WAS THEN TAKEN TO AN INDEPENDENT MECHANIC TO HAVE A SPACER BOLTED THAT HELD THE CONTROL ARM HANGER BEARING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE MOTOR HOME WAS STILL NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,700.
Mfg Campaign: 11297594
Recall Date: Jan 7, 2020
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