Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2015-2020 Seneca Class C motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9903529
Recall Date: Dec 17, 2020
Consumer Complaints
3 ComplaintsJayco, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The forward over cab section is separating from the primary house box because of extremely poor designed/engineered assembly process. The cheep screws used in production are breaking.
Corrective Action:
The forward over cab section is separating from the primary house box because of extremely poor designed/engineered assembly process. The cheep screws used in production are breaking.
Additional Notes:
The forward over cab section is separating from the primary house box because of extremely poor designed/engineered assembly process. The cheep screws used in production are breaking.
Mfg Campaign: 11645794
Recall Date: Mar 2, 2025
Jayco, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The forward over cab section is separating from the primary house box because of extremely poor designed/engineered assembly process. The cheep screws used in production are breaking.
Corrective Action:
The forward over cab section is separating from the primary house box because of extremely poor designed/engineered assembly process. The cheep screws used in production are breaking.
Additional Notes:
The forward over cab section is separating from the primary house box because of extremely poor designed/engineered assembly process. The cheep screws used in production are breaking.
Mfg Campaign: 11645794
Recall Date: Mar 2, 2025
Jayco, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Issue 1. RV plumbing system poorly designed and installed allowing Grey-water tank damage and unsafe and unsanitary sewage leak. The Grey-water tank was not engineered with close enough tolerance in the mounting structure to prevent shifting during normal driving conditions allowing the tank to uncouple from the mounting rails, breaking the plumbing fixtures and allowing sewage to spill in the plumbing compartment. The tank was also engineered without a support structure under the tank as a supplemental support. The authorized dealer diagnostic inspection and estimate of repair supports the lack of engineering standards. Issue 2. The on-board generator system fuel lines are routed over the top of the chassis lead-acid batteries. This is not logical, safe or prudent. In a collision, a battery short could cause a catastrophic fuel-fed fire.
Corrective Action:
Issue 1. RV plumbing system poorly designed and installed allowing Grey-water tank damage and unsafe and unsanitary sewage leak. The Grey-water tank was not engineered with close enough tolerance in the mounting structure to prevent shifting during normal driving conditions allowing the tank to uncouple from the mounting rails, breaking the plumbing fixtures and allowing sewage to spill in the plumbing compartment. The tank was also engineered without a support structure under the tank as a supplemental support. The authorized dealer diagnostic inspection and estimate of repair supports the lack of engineering standards. Issue 2. The on-board generator system fuel lines are routed over the top of the chassis lead-acid batteries. This is not logical, safe or prudent. In a collision, a battery short could cause a catastrophic fuel-fed fire.
Additional Notes:
Issue 1. RV plumbing system poorly designed and installed allowing Grey-water tank damage and unsafe and unsanitary sewage leak. The Grey-water tank was not engineered with close enough tolerance in the mounting structure to prevent shifting during normal driving conditions allowing the tank to uncouple from the mounting rails, breaking the plumbing fixtures and allowing sewage to spill in the plumbing compartment. The tank was also engineered without a support structure under the tank as a supplemental support. The authorized dealer diagnostic inspection and estimate of repair supports the lack of engineering standards. Issue 2. The on-board generator system fuel lines are routed over the top of the chassis lead-acid batteries. This is not logical, safe or prudent. In a collision, a battery short could cause a catastrophic fuel-fed fire.
Mfg Campaign: 11430671
Recall Date: Aug 26, 2021
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