Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2018-2021 Jayco Eagle, Talon, 2020 Eagle HT, 2021 Jay Feather, Jay Flight Bungalow, Jay Flight Octane, North Point, Octane Super Lite, Pinnacle, White Hawk, 2021-2022 Jay Flights SLX, Jay Flight, and 2017-2021 Seismic recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Sep 2, 2021
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2017-2019 Seismic fifth wheel trailers equipped with optional hydraulic brakes. The brake lines may have been incorrectly routed between the frame and axle, possibly resulting in the brake lines being pinched or cut.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901426
Recall Date: Mar 5, 2019
Jayco, Inc.
Safety Issue:
Jayco, Inc. is recalling certain 2017 Seismic and Seismic Wave fifth-wheel recreational trailers equipped with hydraulic brakes. In the affected vehicles, the break away switch may not be properly wired.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901344
Recall Date: Feb 2, 2017
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain model year 2017 Seismic travel trailers manufactured November 19, 2015, to August 19, 2016. The affected vehicles may be equipped with an underrated resettable fuse for the awning with LED lights.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901321
Recall Date: Oct 6, 2016
Consumer Complaints
4 ComplaintsJayco, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SLIDE-OUT IN THE LIVING CONTINUES TO MALFUNCTION. THE WEIGHT ON THE SLIDE-OUT IS TO GREAT FOR THE MOTORS AND DESIGN. THE DEALER AND MANUFACTURE HAVE ADMITTED THIS BUT NEITHER PROVIDE REPAIR NOW THAT WARRANTY IS OVER. MY UNIT WAS IN REPAIR LONGER THEN I HAD IT DURING MY WARRANTY PERIOD.
Corrective Action:
SLIDE-OUT IN THE LIVING CONTINUES TO MALFUNCTION. THE WEIGHT ON THE SLIDE-OUT IS TO GREAT FOR THE MOTORS AND DESIGN. THE DEALER AND MANUFACTURE HAVE ADMITTED THIS BUT NEITHER PROVIDE REPAIR NOW THAT WARRANTY IS OVER. MY UNIT WAS IN REPAIR LONGER THEN I HAD IT DURING MY WARRANTY PERIOD.
Additional Notes:
SLIDE-OUT IN THE LIVING CONTINUES TO MALFUNCTION. THE WEIGHT ON THE SLIDE-OUT IS TO GREAT FOR THE MOTORS AND DESIGN. THE DEALER AND MANUFACTURE HAVE ADMITTED THIS BUT NEITHER PROVIDE REPAIR NOW THAT WARRANTY IS OVER. MY UNIT WAS IN REPAIR LONGER THEN I HAD IT DURING MY WARRANTY PERIOD.
Mfg Campaign: 11349091
Recall Date: Aug 13, 2020
Jayco, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
THE BOLT IN THE FRONT AXLE HANGER BRACKET DISLODGED SOMEWHERE BETWEEN CHATTANOOGA TN AND MERIDIAN MS. I REALIZED THIS AS I WAS RE-TORQUING LUG NUTS AND NOTICED THAT THE BOLT WAS MISSING AND I HAD EXCESSIVE TREAD WEAR ON THE FRONT AXLE TIRES. FURTHER INSPECTION SHOWED DEFORMATION OF THE BOLT HOLE IN THE HANGER BRACKET. I CHECKED ALL OTHER NUTS AND BOLTS AND ALL WERE TIGHT. DURING THE REPAIR PROCESS THE NUT WAS REMOVED FROM THE OPPOSITE SIDE AND FOUND THAT THE HOLE IN THAT HANGER BRACKET IS ALSO DEFORMING BUT, CURRENTLY TO A LESSER DEGREE THAN THE ONE THAT FAILED.
Corrective Action:
THE BOLT IN THE FRONT AXLE HANGER BRACKET DISLODGED SOMEWHERE BETWEEN CHATTANOOGA TN AND MERIDIAN MS. I REALIZED THIS AS I WAS RE-TORQUING LUG NUTS AND NOTICED THAT THE BOLT WAS MISSING AND I HAD EXCESSIVE TREAD WEAR ON THE FRONT AXLE TIRES. FURTHER INSPECTION SHOWED DEFORMATION OF THE BOLT HOLE IN THE HANGER BRACKET. I CHECKED ALL OTHER NUTS AND BOLTS AND ALL WERE TIGHT. DURING THE REPAIR PROCESS THE NUT WAS REMOVED FROM THE OPPOSITE SIDE AND FOUND THAT THE HOLE IN THAT HANGER BRACKET IS ALSO DEFORMING BUT, CURRENTLY TO A LESSER DEGREE THAN THE ONE THAT FAILED.
Additional Notes:
THE BOLT IN THE FRONT AXLE HANGER BRACKET DISLODGED SOMEWHERE BETWEEN CHATTANOOGA TN AND MERIDIAN MS. I REALIZED THIS AS I WAS RE-TORQUING LUG NUTS AND NOTICED THAT THE BOLT WAS MISSING AND I HAD EXCESSIVE TREAD WEAR ON THE FRONT AXLE TIRES. FURTHER INSPECTION SHOWED DEFORMATION OF THE BOLT HOLE IN THE HANGER BRACKET. I CHECKED ALL OTHER NUTS AND BOLTS AND ALL WERE TIGHT. DURING THE REPAIR PROCESS THE NUT WAS REMOVED FROM THE OPPOSITE SIDE AND FOUND THAT THE HOLE IN THAT HANGER BRACKET IS ALSO DEFORMING BUT, CURRENTLY TO A LESSER DEGREE THAN THE ONE THAT FAILED.
Mfg Campaign: 11166478
Recall Date: Jan 11, 2019
Jayco, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:PLUMBING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JAYCO SEISMIC. THE CONTACT STATED THAT THE RECREATIONAL VEHICLE EMITTED A STRONG TOXIC ODOR AROUND THE KITCHEN DRAIN AND CABINET AREAS. THE MANUFACTURER INSPECTED THE CAMPER AND FOUND THAT THE CAMPER'S DRAINING SYSTEM WAS NOT VENTING THROUGH THE ROOF. THE FAILURE CAUSED THE RECREATIONAL VEHICLE TO BE EXPOSED AND FILLED WITH FORMALDEHYDE. THE FAILURE WAS NOT REPAIRED. THE CONTACT PLACED THE VEHICLE IN STORAGE. THE CONTACT STATED THAT SHE DEVELOPED ALLERGY SYMPTOMS EVER SINCE THE VEHICLE WAS PURCHASED. MEDICAL ATTENTION WAS RECEIVED AND THE DOCTOR FOUND FORMALDEHYDE IN THE CONTACT'S LUNGS AND NASAL CAVITIES. THE CONTACT WAS RECEIVING TREATMENT FOR POISONING. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JAYCO SEISMIC. THE CONTACT STATED THAT THE RECREATIONAL VEHICLE EMITTED A STRONG TOXIC ODOR AROUND THE KITCHEN DRAIN AND CABINET AREAS. THE MANUFACTURER INSPECTED THE CAMPER AND FOUND THAT THE CAMPER'S DRAINING SYSTEM WAS NOT VENTING THROUGH THE ROOF. THE FAILURE CAUSED THE RECREATIONAL VEHICLE TO BE EXPOSED AND FILLED WITH FORMALDEHYDE. THE FAILURE WAS NOT REPAIRED. THE CONTACT PLACED THE VEHICLE IN STORAGE. THE CONTACT STATED THAT SHE DEVELOPED ALLERGY SYMPTOMS EVER SINCE THE VEHICLE WAS PURCHASED. MEDICAL ATTENTION WAS RECEIVED AND THE DOCTOR FOUND FORMALDEHYDE IN THE CONTACT'S LUNGS AND NASAL CAVITIES. THE CONTACT WAS RECEIVING TREATMENT FOR POISONING. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JAYCO SEISMIC. THE CONTACT STATED THAT THE RECREATIONAL VEHICLE EMITTED A STRONG TOXIC ODOR AROUND THE KITCHEN DRAIN AND CABINET AREAS. THE MANUFACTURER INSPECTED THE CAMPER AND FOUND THAT THE CAMPER'S DRAINING SYSTEM WAS NOT VENTING THROUGH THE ROOF. THE FAILURE CAUSED THE RECREATIONAL VEHICLE TO BE EXPOSED AND FILLED WITH FORMALDEHYDE. THE FAILURE WAS NOT REPAIRED. THE CONTACT PLACED THE VEHICLE IN STORAGE. THE CONTACT STATED THAT SHE DEVELOPED ALLERGY SYMPTOMS EVER SINCE THE VEHICLE WAS PURCHASED. MEDICAL ATTENTION WAS RECEIVED AND THE DOCTOR FOUND FORMALDEHYDE IN THE CONTACT'S LUNGS AND NASAL CAVITIES. THE CONTACT WAS RECEIVING TREATMENT FOR POISONING. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11102397
Recall Date: Jun 18, 2018
Jayco, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JAYCO SEISMIC. THE CONTACT STATED THAT THE RECREATIONAL VEHICLE EMITTED A STRONG TOXIC ODOR AROUND THE KITCHEN DRAIN AND CABINET AREAS. THE MANUFACTURER INSPECTED THE CAMPER AND FOUND THAT THE CAMPER'S DRAINING SYSTEM WAS NOT VENTING THROUGH THE ROOF. THE FAILURE CAUSED THE RECREATIONAL VEHICLE TO BE EXPOSED AND FILLED WITH FORMALDEHYDE. THE FAILURE WAS NOT REPAIRED. THE CONTACT PLACED THE VEHICLE IN STORAGE. THE CONTACT STATED THAT SHE DEVELOPED ALLERGY SYMPTOMS EVER SINCE THE VEHICLE WAS PURCHASED. MEDICAL ATTENTION WAS RECEIVED AND THE DOCTOR FOUND FORMALDEHYDE IN THE CONTACT'S LUNGS AND NASAL CAVITIES. THE CONTACT WAS RECEIVING TREATMENT FOR POISONING. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JAYCO SEISMIC. THE CONTACT STATED THAT THE RECREATIONAL VEHICLE EMITTED A STRONG TOXIC ODOR AROUND THE KITCHEN DRAIN AND CABINET AREAS. THE MANUFACTURER INSPECTED THE CAMPER AND FOUND THAT THE CAMPER'S DRAINING SYSTEM WAS NOT VENTING THROUGH THE ROOF. THE FAILURE CAUSED THE RECREATIONAL VEHICLE TO BE EXPOSED AND FILLED WITH FORMALDEHYDE. THE FAILURE WAS NOT REPAIRED. THE CONTACT PLACED THE VEHICLE IN STORAGE. THE CONTACT STATED THAT SHE DEVELOPED ALLERGY SYMPTOMS EVER SINCE THE VEHICLE WAS PURCHASED. MEDICAL ATTENTION WAS RECEIVED AND THE DOCTOR FOUND FORMALDEHYDE IN THE CONTACT'S LUNGS AND NASAL CAVITIES. THE CONTACT WAS RECEIVING TREATMENT FOR POISONING. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JAYCO SEISMIC. THE CONTACT STATED THAT THE RECREATIONAL VEHICLE EMITTED A STRONG TOXIC ODOR AROUND THE KITCHEN DRAIN AND CABINET AREAS. THE MANUFACTURER INSPECTED THE CAMPER AND FOUND THAT THE CAMPER'S DRAINING SYSTEM WAS NOT VENTING THROUGH THE ROOF. THE FAILURE CAUSED THE RECREATIONAL VEHICLE TO BE EXPOSED AND FILLED WITH FORMALDEHYDE. THE FAILURE WAS NOT REPAIRED. THE CONTACT PLACED THE VEHICLE IN STORAGE. THE CONTACT STATED THAT SHE DEVELOPED ALLERGY SYMPTOMS EVER SINCE THE VEHICLE WAS PURCHASED. MEDICAL ATTENTION WAS RECEIVED AND THE DOCTOR FOUND FORMALDEHYDE IN THE CONTACT'S LUNGS AND NASAL CAVITIES. THE CONTACT WAS RECEIVING TREATMENT FOR POISONING. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11102397
Recall Date: Jun 18, 2018
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