JAYCO REDHAWK 2021

Complete listing of complaints and recalls for this vehicle

10
Complaints
11
Recalls

Complaints & Recalls

10 Complaints 11 Recalls

Official Safety Recalls - Important!

11 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 24V245000 SAFETY RECALL
1.7K Vehicles Affected
Recall Date: Apr 2, 2024
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2020-2022 Entegra Esteem, Odyssey, and Jayco Greyhawk, Redhawk, and Greyhawk Prestige motorhomes. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.

Potential Risk:
A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the power steering pressure line and the hydro boost jumper line, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Jayco customer service at 1-800-283-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: Ford 24V-097
Notice Date: Jul 22, 2024
Recall Date: Apr 2, 2024
Jayco, Inc.
NHTSA Campaign: 22V290000 SAFETY RECALL
36 Vehicles Affected
Recall Date: May 3, 2022
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2021-2022 Jayco Greyhawk, Greyhawk Prestige, Redhawk, Entegra Esteem, and Odyssey recreational vehicles. An inadequate connection between the power steering pressure line and the brake Hydroboost unit may result in a sudden loss of power steering fluid.

Potential Risk:
A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the connection between the power steering lines and the Hydroboost unit, and replace the power steering lines, as necessary, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Jayco customer service at Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 22V-089.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 22V-089
Notice Date: Jun 15, 2022
Recall Date: May 3, 2022
Jayco, Inc.
NHTSA Campaign: 20V780000 SAFETY RECALL
3.4K Vehicles Affected
Recall Date: Dec 15, 2020
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2020-2021 Greyhawk, Greyhawk Pestige, Redhawk, Redhawk SE, Odyssey, and Esteem motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.

Potential Risk:
Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
FREE Recall Solution:
Jayco will notify owners, and dealers will install a new support bracket, free of charge. The recall began February 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903528.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9903528
Notice Date: Feb 3, 2021
Recall Date: Dec 15, 2020

Consumer Complaints

10 Complaints
Jayco, Inc.
Campaign: 11494142 Other
Nov 18, 2022
Defect Description:

ENGINE

Potential Consequences:

Ford will not address two active recalls for our vehicle and we have been attempting to get the recalls addressed without success.

Corrective Action:

Ford will not address two active recalls for our vehicle and we have been attempting to get the recalls addressed without success.

Additional Notes:

Ford will not address two active recalls for our vehicle and we have been attempting to get the recalls addressed without success.

Manufacturer: JAYCO
Mfg Campaign: 11494142
Notice Date: Nov 18, 2022
Recall Date: Nov 18, 2022
Jayco, Inc.
Campaign: 11494142 Other
Nov 18, 2022
Defect Description:

STEERING

Potential Consequences:

Ford will not address two active recalls for our vehicle and we have been attempting to get the recalls addressed without success.

Corrective Action:

Ford will not address two active recalls for our vehicle and we have been attempting to get the recalls addressed without success.

Additional Notes:

Ford will not address two active recalls for our vehicle and we have been attempting to get the recalls addressed without success.

Manufacturer: JAYCO
Mfg Campaign: 11494142
Notice Date: Nov 18, 2022
Recall Date: Nov 18, 2022
Jayco, Inc.
Campaign: 11492126 Other
Nov 3, 2022
Defect Description:

STRUCTURE:BODY:DOOR

Potential Consequences:

The contact owns a 2021 Jayco Redhawk RV. The contact stated that after the RV was purchased, he heard a loud squeaky sound coming from the rear door. There were no warning lights illuminated. The RV was taken to the dealer where the failure could not be replicated; however, the contact was informed by the dealer that the door was previously replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the RV did not have a failure. The failure mileage was approximately 9,000. The VIN was unavailable.

Corrective Action:

The contact owns a 2021 Jayco Redhawk RV. The contact stated that after the RV was purchased, he heard a loud squeaky sound coming from the rear door. There were no warning lights illuminated. The RV was taken to the dealer where the failure could not be replicated; however, the contact was informed by the dealer that the door was previously replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the RV did not have a failure. The failure mileage was approximately 9,000. The VIN was unavailable.

Additional Notes:

The contact owns a 2021 Jayco Redhawk RV. The contact stated that after the RV was purchased, he heard a loud squeaky sound coming from the rear door. There were no warning lights illuminated. The RV was taken to the dealer where the failure could not be replicated; however, the contact was informed by the dealer that the door was previously replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the RV did not have a failure. The failure mileage was approximately 9,000. The VIN was unavailable.

Manufacturer: JAYCO
Mfg Campaign: 11492126
Notice Date: Nov 3, 2022
Recall Date: Nov 3, 2022
Jayco, Inc.
Campaign: 11469280 Other
Jun 15, 2022
Defect Description:

STEERING

Potential Consequences:

I just pickup my 2021 Jayco Blackhawk 31f last friday, June 10, 2022, at 4 pm. I drove home for 35 mile from Johnson Rv in Gilroy. On the way home, I has lost control of the car by wobbling around the freeway by run over a tiny bump. I call the RV Dealership the same day, but they already closed. Next day morning on Saturday, I call them and they said the service department closed and need to wait until monday. I call on monday and talked to the Service department, they said they can not do anything and have me talk to my sales represent. The person sold to me, he does not work on monday and tuesday. Then I asked for the sale manager, and explain to him that the car wobble around on the freeway. then he said he will talk to the service department and call me back. today on tuesday, I call them again and they gave me the same excuse and have me wait for the phone call from the service department. I asked my friend to test drive it today and he give me some comments. He came up with the "DEATH WOBBLE." on the front wheel. Which are common for the Ford trucks. I will keep calling them to fixed this truck or replace it.

Corrective Action:

I just pickup my 2021 Jayco Blackhawk 31f last friday, June 10, 2022, at 4 pm. I drove home for 35 mile from Johnson Rv in Gilroy. On the way home, I has lost control of the car by wobbling around the freeway by run over a tiny bump. I call the RV Dealership the same day, but they already closed. Next day morning on Saturday, I call them and they said the service department closed and need to wait until monday. I call on monday and talked to the Service department, they said they can not do anything and have me talk to my sales represent. The person sold to me, he does not work on monday and tuesday. Then I asked for the sale manager, and explain to him that the car wobble around on the freeway. then he said he will talk to the service department and call me back. today on tuesday, I call them again and they gave me the same excuse and have me wait for the phone call from the service department. I asked my friend to test drive it today and he give me some comments. He came up with the "DEATH WOBBLE." on the front wheel. Which are common for the Ford trucks. I will keep calling them to fixed this truck or replace it.

Additional Notes:

I just pickup my 2021 Jayco Blackhawk 31f last friday, June 10, 2022, at 4 pm. I drove home for 35 mile from Johnson Rv in Gilroy. On the way home, I has lost control of the car by wobbling around the freeway by run over a tiny bump. I call the RV Dealership the same day, but they already closed. Next day morning on Saturday, I call them and they said the service department closed and need to wait until monday. I call on monday and talked to the Service department, they said they can not do anything and have me talk to my sales represent. The person sold to me, he does not work on monday and tuesday. Then I asked for the sale manager, and explain to him that the car wobble around on the freeway. then he said he will talk to the service department and call me back. today on tuesday, I call them again and they gave me the same excuse and have me wait for the phone call from the service department. I asked my friend to test drive it today and he give me some comments. He came up with the "DEATH WOBBLE." on the front wheel. Which are common for the Ford trucks. I will keep calling them to fixed this truck or replace it.

Manufacturer: JAYCO
Mfg Campaign: 11469280
Notice Date: Jun 15, 2022
Recall Date: Jun 15, 2022
Jayco, Inc.
Campaign: 11469280 Other
Jun 15, 2022
Defect Description:

SUSPENSION

Potential Consequences:

I just pickup my 2021 Jayco Blackhawk 31f last friday, June 10, 2022, at 4 pm. I drove home for 35 mile from Johnson Rv in Gilroy. On the way home, I has lost control of the car by wobbling around the freeway by run over a tiny bump. I call the RV Dealership the same day, but they already closed. Next day morning on Saturday, I call them and they said the service department closed and need to wait until monday. I call on monday and talked to the Service department, they said they can not do anything and have me talk to my sales represent. The person sold to me, he does not work on monday and tuesday. Then I asked for the sale manager, and explain to him that the car wobble around on the freeway. then he said he will talk to the service department and call me back. today on tuesday, I call them again and they gave me the same excuse and have me wait for the phone call from the service department. I asked my friend to test drive it today and he give me some comments. He came up with the "DEATH WOBBLE." on the front wheel. Which are common for the Ford trucks. I will keep calling them to fixed this truck or replace it.

Corrective Action:

I just pickup my 2021 Jayco Blackhawk 31f last friday, June 10, 2022, at 4 pm. I drove home for 35 mile from Johnson Rv in Gilroy. On the way home, I has lost control of the car by wobbling around the freeway by run over a tiny bump. I call the RV Dealership the same day, but they already closed. Next day morning on Saturday, I call them and they said the service department closed and need to wait until monday. I call on monday and talked to the Service department, they said they can not do anything and have me talk to my sales represent. The person sold to me, he does not work on monday and tuesday. Then I asked for the sale manager, and explain to him that the car wobble around on the freeway. then he said he will talk to the service department and call me back. today on tuesday, I call them again and they gave me the same excuse and have me wait for the phone call from the service department. I asked my friend to test drive it today and he give me some comments. He came up with the "DEATH WOBBLE." on the front wheel. Which are common for the Ford trucks. I will keep calling them to fixed this truck or replace it.

Additional Notes:

I just pickup my 2021 Jayco Blackhawk 31f last friday, June 10, 2022, at 4 pm. I drove home for 35 mile from Johnson Rv in Gilroy. On the way home, I has lost control of the car by wobbling around the freeway by run over a tiny bump. I call the RV Dealership the same day, but they already closed. Next day morning on Saturday, I call them and they said the service department closed and need to wait until monday. I call on monday and talked to the Service department, they said they can not do anything and have me talk to my sales represent. The person sold to me, he does not work on monday and tuesday. Then I asked for the sale manager, and explain to him that the car wobble around on the freeway. then he said he will talk to the service department and call me back. today on tuesday, I call them again and they gave me the same excuse and have me wait for the phone call from the service department. I asked my friend to test drive it today and he give me some comments. He came up with the "DEATH WOBBLE." on the front wheel. Which are common for the Ford trucks. I will keep calling them to fixed this truck or replace it.

Manufacturer: JAYCO
Mfg Campaign: 11469280
Notice Date: Jun 15, 2022
Recall Date: Jun 15, 2022
Jayco, Inc.
Campaign: 11469280 Other
Jun 15, 2022
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

I just pickup my 2021 Jayco Blackhawk 31f last friday, June 10, 2022, at 4 pm. I drove home for 35 mile from Johnson Rv in Gilroy. On the way home, I has lost control of the car by wobbling around the freeway by run over a tiny bump. I call the RV Dealership the same day, but they already closed. Next day morning on Saturday, I call them and they said the service department closed and need to wait until monday. I call on monday and talked to the Service department, they said they can not do anything and have me talk to my sales represent. The person sold to me, he does not work on monday and tuesday. Then I asked for the sale manager, and explain to him that the car wobble around on the freeway. then he said he will talk to the service department and call me back. today on tuesday, I call them again and they gave me the same excuse and have me wait for the phone call from the service department. I asked my friend to test drive it today and he give me some comments. He came up with the "DEATH WOBBLE." on the front wheel. Which are common for the Ford trucks. I will keep calling them to fixed this truck or replace it.

Corrective Action:

I just pickup my 2021 Jayco Blackhawk 31f last friday, June 10, 2022, at 4 pm. I drove home for 35 mile from Johnson Rv in Gilroy. On the way home, I has lost control of the car by wobbling around the freeway by run over a tiny bump. I call the RV Dealership the same day, but they already closed. Next day morning on Saturday, I call them and they said the service department closed and need to wait until monday. I call on monday and talked to the Service department, they said they can not do anything and have me talk to my sales represent. The person sold to me, he does not work on monday and tuesday. Then I asked for the sale manager, and explain to him that the car wobble around on the freeway. then he said he will talk to the service department and call me back. today on tuesday, I call them again and they gave me the same excuse and have me wait for the phone call from the service department. I asked my friend to test drive it today and he give me some comments. He came up with the "DEATH WOBBLE." on the front wheel. Which are common for the Ford trucks. I will keep calling them to fixed this truck or replace it.

Additional Notes:

I just pickup my 2021 Jayco Blackhawk 31f last friday, June 10, 2022, at 4 pm. I drove home for 35 mile from Johnson Rv in Gilroy. On the way home, I has lost control of the car by wobbling around the freeway by run over a tiny bump. I call the RV Dealership the same day, but they already closed. Next day morning on Saturday, I call them and they said the service department closed and need to wait until monday. I call on monday and talked to the Service department, they said they can not do anything and have me talk to my sales represent. The person sold to me, he does not work on monday and tuesday. Then I asked for the sale manager, and explain to him that the car wobble around on the freeway. then he said he will talk to the service department and call me back. today on tuesday, I call them again and they gave me the same excuse and have me wait for the phone call from the service department. I asked my friend to test drive it today and he give me some comments. He came up with the "DEATH WOBBLE." on the front wheel. Which are common for the Ford trucks. I will keep calling them to fixed this truck or replace it.

Manufacturer: JAYCO
Mfg Campaign: 11469280
Notice Date: Jun 15, 2022
Recall Date: Jun 15, 2022
Jayco, Inc.
Campaign: 11460299 Other
Apr 10, 2022
Defect Description:

STEERING

Potential Consequences:

We received the two recall notice letters from Ford Motor Company, 20V795 & 22V089, for our 2021 Jayco Redhawk class C RV. Upon receiving the first recall notice, 20V795, an appointment was made with our local Ford Dealer, Spradley Ford Lincoln Mercury, in Pueblo, CO, on Oct 1, 2021 to have it inspected and recall taken care of. Upon arrival that morning, was told they did not have the parts, would have to order them & their technician just called in "sick". Appointment was rescheduled once they had the recall parts in for Nov 15, 2021, again at our local Ford Dealer, Spradley Ford Lincoln Mercury, in Pueblo, CO. Upon arrival that morning to drop the unit off for the recall repair, was turned away again & told I'd have to reschedule as they had a break-in overnight & their technicians' had some tools stolen & would not be working today & they would have the service manager call me to reschedule the appointment once again, which never happened. In March of 2022, we received the second recall notice, 22V089, advising to take it to the local Ford dealer for inspection & repair. I called the Ford Dealer, now Alpine Ford, in Pueblo, CO, several times having to leave a message without a return call. On April 6, 2022, I spoke with Jeff in Service at Alpine Ford & was informed Alpine Ford would not do the recalls as the new owners refused to do them after purchasing the dealership & referred me to Camping World. I had an appointment at Camping World in Colorado Springs this same day & they contacted Ford Dealers in Pueblo, Colorado Springs, Canon City, & all refused to handle the recalls. I called Ford Corporate & expressed my displeasure with dealers failing to comply with recall notices causing safety concerns for use of the unit & was told the were not "refusing" to do the recalls just did not have any technicians or locations except maybe O'Mera Ford in Northglenn, CO, who might handle it, which is unacceptable as they are 2 hours & 100 miles away.

Corrective Action:

We received the two recall notice letters from Ford Motor Company, 20V795 & 22V089, for our 2021 Jayco Redhawk class C RV. Upon receiving the first recall notice, 20V795, an appointment was made with our local Ford Dealer, Spradley Ford Lincoln Mercury, in Pueblo, CO, on Oct 1, 2021 to have it inspected and recall taken care of. Upon arrival that morning, was told they did not have the parts, would have to order them & their technician just called in "sick". Appointment was rescheduled once they had the recall parts in for Nov 15, 2021, again at our local Ford Dealer, Spradley Ford Lincoln Mercury, in Pueblo, CO. Upon arrival that morning to drop the unit off for the recall repair, was turned away again & told I'd have to reschedule as they had a break-in overnight & their technicians' had some tools stolen & would not be working today & they would have the service manager call me to reschedule the appointment once again, which never happened. In March of 2022, we received the second recall notice, 22V089, advising to take it to the local Ford dealer for inspection & repair. I called the Ford Dealer, now Alpine Ford, in Pueblo, CO, several times having to leave a message without a return call. On April 6, 2022, I spoke with Jeff in Service at Alpine Ford & was informed Alpine Ford would not do the recalls as the new owners refused to do them after purchasing the dealership & referred me to Camping World. I had an appointment at Camping World in Colorado Springs this same day & they contacted Ford Dealers in Pueblo, Colorado Springs, Canon City, & all refused to handle the recalls. I called Ford Corporate & expressed my displeasure with dealers failing to comply with recall notices causing safety concerns for use of the unit & was told the were not "refusing" to do the recalls just did not have any technicians or locations except maybe O'Mera Ford in Northglenn, CO, who might handle it, which is unacceptable as they are 2 hours & 100 miles away.

Additional Notes:

We received the two recall notice letters from Ford Motor Company, 20V795 & 22V089, for our 2021 Jayco Redhawk class C RV. Upon receiving the first recall notice, 20V795, an appointment was made with our local Ford Dealer, Spradley Ford Lincoln Mercury, in Pueblo, CO, on Oct 1, 2021 to have it inspected and recall taken care of. Upon arrival that morning, was told they did not have the parts, would have to order them & their technician just called in "sick". Appointment was rescheduled once they had the recall parts in for Nov 15, 2021, again at our local Ford Dealer, Spradley Ford Lincoln Mercury, in Pueblo, CO. Upon arrival that morning to drop the unit off for the recall repair, was turned away again & told I'd have to reschedule as they had a break-in overnight & their technicians' had some tools stolen & would not be working today & they would have the service manager call me to reschedule the appointment once again, which never happened. In March of 2022, we received the second recall notice, 22V089, advising to take it to the local Ford dealer for inspection & repair. I called the Ford Dealer, now Alpine Ford, in Pueblo, CO, several times having to leave a message without a return call. On April 6, 2022, I spoke with Jeff in Service at Alpine Ford & was informed Alpine Ford would not do the recalls as the new owners refused to do them after purchasing the dealership & referred me to Camping World. I had an appointment at Camping World in Colorado Springs this same day & they contacted Ford Dealers in Pueblo, Colorado Springs, Canon City, & all refused to handle the recalls. I called Ford Corporate & expressed my displeasure with dealers failing to comply with recall notices causing safety concerns for use of the unit & was told the were not "refusing" to do the recalls just did not have any technicians or locations except maybe O'Mera Ford in Northglenn, CO, who might handle it, which is unacceptable as they are 2 hours & 100 miles away.

Manufacturer: JAYCO
Mfg Campaign: 11460299
Notice Date: Apr 10, 2022
Recall Date: Apr 10, 2022
Jayco, Inc.
Campaign: 11460299 Other
Apr 10, 2022
Defect Description:

ENGINE

Potential Consequences:

We received the two recall notice letters from Ford Motor Company, 20V795 & 22V089, for our 2021 Jayco Redhawk class C RV. Upon receiving the first recall notice, 20V795, an appointment was made with our local Ford Dealer, Spradley Ford Lincoln Mercury, in Pueblo, CO, on Oct 1, 2021 to have it inspected and recall taken care of. Upon arrival that morning, was told they did not have the parts, would have to order them & their technician just called in "sick". Appointment was rescheduled once they had the recall parts in for Nov 15, 2021, again at our local Ford Dealer, Spradley Ford Lincoln Mercury, in Pueblo, CO. Upon arrival that morning to drop the unit off for the recall repair, was turned away again & told I'd have to reschedule as they had a break-in overnight & their technicians' had some tools stolen & would not be working today & they would have the service manager call me to reschedule the appointment once again, which never happened. In March of 2022, we received the second recall notice, 22V089, advising to take it to the local Ford dealer for inspection & repair. I called the Ford Dealer, now Alpine Ford, in Pueblo, CO, several times having to leave a message without a return call. On April 6, 2022, I spoke with Jeff in Service at Alpine Ford & was informed Alpine Ford would not do the recalls as the new owners refused to do them after purchasing the dealership & referred me to Camping World. I had an appointment at Camping World in Colorado Springs this same day & they contacted Ford Dealers in Pueblo, Colorado Springs, Canon City, & all refused to handle the recalls. I called Ford Corporate & expressed my displeasure with dealers failing to comply with recall notices causing safety concerns for use of the unit & was told the were not "refusing" to do the recalls just did not have any technicians or locations except maybe O'Mera Ford in Northglenn, CO, who might handle it, which is unacceptable as they are 2 hours & 100 miles away.

Corrective Action:

We received the two recall notice letters from Ford Motor Company, 20V795 & 22V089, for our 2021 Jayco Redhawk class C RV. Upon receiving the first recall notice, 20V795, an appointment was made with our local Ford Dealer, Spradley Ford Lincoln Mercury, in Pueblo, CO, on Oct 1, 2021 to have it inspected and recall taken care of. Upon arrival that morning, was told they did not have the parts, would have to order them & their technician just called in "sick". Appointment was rescheduled once they had the recall parts in for Nov 15, 2021, again at our local Ford Dealer, Spradley Ford Lincoln Mercury, in Pueblo, CO. Upon arrival that morning to drop the unit off for the recall repair, was turned away again & told I'd have to reschedule as they had a break-in overnight & their technicians' had some tools stolen & would not be working today & they would have the service manager call me to reschedule the appointment once again, which never happened. In March of 2022, we received the second recall notice, 22V089, advising to take it to the local Ford dealer for inspection & repair. I called the Ford Dealer, now Alpine Ford, in Pueblo, CO, several times having to leave a message without a return call. On April 6, 2022, I spoke with Jeff in Service at Alpine Ford & was informed Alpine Ford would not do the recalls as the new owners refused to do them after purchasing the dealership & referred me to Camping World. I had an appointment at Camping World in Colorado Springs this same day & they contacted Ford Dealers in Pueblo, Colorado Springs, Canon City, & all refused to handle the recalls. I called Ford Corporate & expressed my displeasure with dealers failing to comply with recall notices causing safety concerns for use of the unit & was told the were not "refusing" to do the recalls just did not have any technicians or locations except maybe O'Mera Ford in Northglenn, CO, who might handle it, which is unacceptable as they are 2 hours & 100 miles away.

Additional Notes:

We received the two recall notice letters from Ford Motor Company, 20V795 & 22V089, for our 2021 Jayco Redhawk class C RV. Upon receiving the first recall notice, 20V795, an appointment was made with our local Ford Dealer, Spradley Ford Lincoln Mercury, in Pueblo, CO, on Oct 1, 2021 to have it inspected and recall taken care of. Upon arrival that morning, was told they did not have the parts, would have to order them & their technician just called in "sick". Appointment was rescheduled once they had the recall parts in for Nov 15, 2021, again at our local Ford Dealer, Spradley Ford Lincoln Mercury, in Pueblo, CO. Upon arrival that morning to drop the unit off for the recall repair, was turned away again & told I'd have to reschedule as they had a break-in overnight & their technicians' had some tools stolen & would not be working today & they would have the service manager call me to reschedule the appointment once again, which never happened. In March of 2022, we received the second recall notice, 22V089, advising to take it to the local Ford dealer for inspection & repair. I called the Ford Dealer, now Alpine Ford, in Pueblo, CO, several times having to leave a message without a return call. On April 6, 2022, I spoke with Jeff in Service at Alpine Ford & was informed Alpine Ford would not do the recalls as the new owners refused to do them after purchasing the dealership & referred me to Camping World. I had an appointment at Camping World in Colorado Springs this same day & they contacted Ford Dealers in Pueblo, Colorado Springs, Canon City, & all refused to handle the recalls. I called Ford Corporate & expressed my displeasure with dealers failing to comply with recall notices causing safety concerns for use of the unit & was told the were not "refusing" to do the recalls just did not have any technicians or locations except maybe O'Mera Ford in Northglenn, CO, who might handle it, which is unacceptable as they are 2 hours & 100 miles away.

Manufacturer: JAYCO
Mfg Campaign: 11460299
Notice Date: Apr 10, 2022
Recall Date: Apr 10, 2022
Jayco, Inc.
Campaign: 11452684 Other
Feb 18, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

I was driving slowly looking for an open gas station on a highwsy in Va. i attempted to make a left hand turn when i heard a snapping sound. I then had a complete loss of power steering and braking capacity. I started rolling across the highway mashing the brakes and finally put my Ebrake on stopping my RV. There were not any lights lit up on the dashboard before or after this incident. If i was going 70 down a busy highway, the outcome of this incident would be much different. My children would be planning my funeral today.

Corrective Action:

I was driving slowly looking for an open gas station on a highwsy in Va. i attempted to make a left hand turn when i heard a snapping sound. I then had a complete loss of power steering and braking capacity. I started rolling across the highway mashing the brakes and finally put my Ebrake on stopping my RV. There were not any lights lit up on the dashboard before or after this incident. If i was going 70 down a busy highway, the outcome of this incident would be much different. My children would be planning my funeral today.

Additional Notes:

I was driving slowly looking for an open gas station on a highwsy in Va. i attempted to make a left hand turn when i heard a snapping sound. I then had a complete loss of power steering and braking capacity. I started rolling across the highway mashing the brakes and finally put my Ebrake on stopping my RV. There were not any lights lit up on the dashboard before or after this incident. If i was going 70 down a busy highway, the outcome of this incident would be much different. My children would be planning my funeral today.

Manufacturer: JAYCO
Mfg Campaign: 11452684
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Jayco, Inc.
Campaign: 11452684 Other
Feb 18, 2022
Defect Description:

STEERING

Potential Consequences:

I was driving slowly looking for an open gas station on a highwsy in Va. i attempted to make a left hand turn when i heard a snapping sound. I then had a complete loss of power steering and braking capacity. I started rolling across the highway mashing the brakes and finally put my Ebrake on stopping my RV. There were not any lights lit up on the dashboard before or after this incident. If i was going 70 down a busy highway, the outcome of this incident would be much different. My children would be planning my funeral today.

Corrective Action:

I was driving slowly looking for an open gas station on a highwsy in Va. i attempted to make a left hand turn when i heard a snapping sound. I then had a complete loss of power steering and braking capacity. I started rolling across the highway mashing the brakes and finally put my Ebrake on stopping my RV. There were not any lights lit up on the dashboard before or after this incident. If i was going 70 down a busy highway, the outcome of this incident would be much different. My children would be planning my funeral today.

Additional Notes:

I was driving slowly looking for an open gas station on a highwsy in Va. i attempted to make a left hand turn when i heard a snapping sound. I then had a complete loss of power steering and braking capacity. I started rolling across the highway mashing the brakes and finally put my Ebrake on stopping my RV. There were not any lights lit up on the dashboard before or after this incident. If i was going 70 down a busy highway, the outcome of this incident would be much different. My children would be planning my funeral today.

Manufacturer: JAYCO
Mfg Campaign: 11452684
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022

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Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury

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