Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 9903583
Recall Date: Feb 20, 2023
Consumer Complaints
3 ComplaintsJayco, Inc.
Defect Description:
STEERING
Potential Consequences:
On or about 8/12/2021 on the way home from Coos Bay, OR, I was making a right turn on a clover leaf to enter a freeway. There was a loud grinding noise, vibrations I could feel through the steering wheel, and the RV started fighting my steering inputs. I was unable to control either the speed or direction of the vehicle. It appeared the vehicle was going to leave the roadway. I did not notice any warning lights at the time. I was a preoccupied. According to Ford technicians a "Yaw" sensor detects an amount of sway beyond a set limit and initiated actions through the antilock braking system to maintain control of the vehicle. The Ford technicians were able to duplicate the problem. It occurred in both directions with no apparent physical indications of excess sway or lean while turning the vehicle. The vehicle was not over weight nor were excessive speeds involved in the original incident or during troubleshooting by Ford technicians. According the the information obtained from the Ford technicians the center of gravity for the vehicle is too high. (see attached Ford_Linclon_Fairfield 2.jpg) We upgraded the sway bars to make our vehicle safe to drive. The original front and read sway bars were 7/8 and 1-1/8 inches respectively.
Corrective Action:
On or about 8/12/2021 on the way home from Coos Bay, OR, I was making a right turn on a clover leaf to enter a freeway. There was a loud grinding noise, vibrations I could feel through the steering wheel, and the RV started fighting my steering inputs. I was unable to control either the speed or direction of the vehicle. It appeared the vehicle was going to leave the roadway. I did not notice any warning lights at the time. I was a preoccupied. According to Ford technicians a "Yaw" sensor detects an amount of sway beyond a set limit and initiated actions through the antilock braking system to maintain control of the vehicle. The Ford technicians were able to duplicate the problem. It occurred in both directions with no apparent physical indications of excess sway or lean while turning the vehicle. The vehicle was not over weight nor were excessive speeds involved in the original incident or during troubleshooting by Ford technicians. According the the information obtained from the Ford technicians the center of gravity for the vehicle is too high. (see attached Ford_Linclon_Fairfield 2.jpg) We upgraded the sway bars to make our vehicle safe to drive. The original front and read sway bars were 7/8 and 1-1/8 inches respectively.
Additional Notes:
On or about 8/12/2021 on the way home from Coos Bay, OR, I was making a right turn on a clover leaf to enter a freeway. There was a loud grinding noise, vibrations I could feel through the steering wheel, and the RV started fighting my steering inputs. I was unable to control either the speed or direction of the vehicle. It appeared the vehicle was going to leave the roadway. I did not notice any warning lights at the time. I was a preoccupied. According to Ford technicians a "Yaw" sensor detects an amount of sway beyond a set limit and initiated actions through the antilock braking system to maintain control of the vehicle. The Ford technicians were able to duplicate the problem. It occurred in both directions with no apparent physical indications of excess sway or lean while turning the vehicle. The vehicle was not over weight nor were excessive speeds involved in the original incident or during troubleshooting by Ford technicians. According the the information obtained from the Ford technicians the center of gravity for the vehicle is too high. (see attached Ford_Linclon_Fairfield 2.jpg) We upgraded the sway bars to make our vehicle safe to drive. The original front and read sway bars were 7/8 and 1-1/8 inches respectively.
Mfg Campaign: 11453288
Recall Date: Feb 21, 2022
Jayco, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On or about 8/12/2021 on the way home from Coos Bay, OR, I was making a right turn on a clover leaf to enter a freeway. There was a loud grinding noise, vibrations I could feel through the steering wheel, and the RV started fighting my steering inputs. I was unable to control either the speed or direction of the vehicle. It appeared the vehicle was going to leave the roadway. I did not notice any warning lights at the time. I was a preoccupied. According to Ford technicians a "Yaw" sensor detects an amount of sway beyond a set limit and initiated actions through the antilock braking system to maintain control of the vehicle. The Ford technicians were able to duplicate the problem. It occurred in both directions with no apparent physical indications of excess sway or lean while turning the vehicle. The vehicle was not over weight nor were excessive speeds involved in the original incident or during troubleshooting by Ford technicians. According the the information obtained from the Ford technicians the center of gravity for the vehicle is too high. (see attached Ford_Linclon_Fairfield 2.jpg) We upgraded the sway bars to make our vehicle safe to drive. The original front and read sway bars were 7/8 and 1-1/8 inches respectively.
Corrective Action:
On or about 8/12/2021 on the way home from Coos Bay, OR, I was making a right turn on a clover leaf to enter a freeway. There was a loud grinding noise, vibrations I could feel through the steering wheel, and the RV started fighting my steering inputs. I was unable to control either the speed or direction of the vehicle. It appeared the vehicle was going to leave the roadway. I did not notice any warning lights at the time. I was a preoccupied. According to Ford technicians a "Yaw" sensor detects an amount of sway beyond a set limit and initiated actions through the antilock braking system to maintain control of the vehicle. The Ford technicians were able to duplicate the problem. It occurred in both directions with no apparent physical indications of excess sway or lean while turning the vehicle. The vehicle was not over weight nor were excessive speeds involved in the original incident or during troubleshooting by Ford technicians. According the the information obtained from the Ford technicians the center of gravity for the vehicle is too high. (see attached Ford_Linclon_Fairfield 2.jpg) We upgraded the sway bars to make our vehicle safe to drive. The original front and read sway bars were 7/8 and 1-1/8 inches respectively.
Additional Notes:
On or about 8/12/2021 on the way home from Coos Bay, OR, I was making a right turn on a clover leaf to enter a freeway. There was a loud grinding noise, vibrations I could feel through the steering wheel, and the RV started fighting my steering inputs. I was unable to control either the speed or direction of the vehicle. It appeared the vehicle was going to leave the roadway. I did not notice any warning lights at the time. I was a preoccupied. According to Ford technicians a "Yaw" sensor detects an amount of sway beyond a set limit and initiated actions through the antilock braking system to maintain control of the vehicle. The Ford technicians were able to duplicate the problem. It occurred in both directions with no apparent physical indications of excess sway or lean while turning the vehicle. The vehicle was not over weight nor were excessive speeds involved in the original incident or during troubleshooting by Ford technicians. According the the information obtained from the Ford technicians the center of gravity for the vehicle is too high. (see attached Ford_Linclon_Fairfield 2.jpg) We upgraded the sway bars to make our vehicle safe to drive. The original front and read sway bars were 7/8 and 1-1/8 inches respectively.
Mfg Campaign: 11453288
Recall Date: Feb 21, 2022
Jayco, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On or about 8/12/2021 on the way home from Coos Bay, OR, I was making a right turn on a clover leaf to enter a freeway. There was a loud grinding noise, vibrations I could feel through the steering wheel, and the RV started fighting my steering inputs. I was unable to control either the speed or direction of the vehicle. It appeared the vehicle was going to leave the roadway. I did not notice any warning lights at the time. I was a preoccupied. According to Ford technicians a "Yaw" sensor detects an amount of sway beyond a set limit and initiated actions through the antilock braking system to maintain control of the vehicle. The Ford technicians were able to duplicate the problem. It occurred in both directions with no apparent physical indications of excess sway or lean while turning the vehicle. The vehicle was not over weight nor were excessive speeds involved in the original incident or during troubleshooting by Ford technicians. According the the information obtained from the Ford technicians the center of gravity for the vehicle is too high. (see attached Ford_Linclon_Fairfield 2.jpg) We upgraded the sway bars to make our vehicle safe to drive. The original front and read sway bars were 7/8 and 1-1/8 inches respectively.
Corrective Action:
On or about 8/12/2021 on the way home from Coos Bay, OR, I was making a right turn on a clover leaf to enter a freeway. There was a loud grinding noise, vibrations I could feel through the steering wheel, and the RV started fighting my steering inputs. I was unable to control either the speed or direction of the vehicle. It appeared the vehicle was going to leave the roadway. I did not notice any warning lights at the time. I was a preoccupied. According to Ford technicians a "Yaw" sensor detects an amount of sway beyond a set limit and initiated actions through the antilock braking system to maintain control of the vehicle. The Ford technicians were able to duplicate the problem. It occurred in both directions with no apparent physical indications of excess sway or lean while turning the vehicle. The vehicle was not over weight nor were excessive speeds involved in the original incident or during troubleshooting by Ford technicians. According the the information obtained from the Ford technicians the center of gravity for the vehicle is too high. (see attached Ford_Linclon_Fairfield 2.jpg) We upgraded the sway bars to make our vehicle safe to drive. The original front and read sway bars were 7/8 and 1-1/8 inches respectively.
Additional Notes:
On or about 8/12/2021 on the way home from Coos Bay, OR, I was making a right turn on a clover leaf to enter a freeway. There was a loud grinding noise, vibrations I could feel through the steering wheel, and the RV started fighting my steering inputs. I was unable to control either the speed or direction of the vehicle. It appeared the vehicle was going to leave the roadway. I did not notice any warning lights at the time. I was a preoccupied. According to Ford technicians a "Yaw" sensor detects an amount of sway beyond a set limit and initiated actions through the antilock braking system to maintain control of the vehicle. The Ford technicians were able to duplicate the problem. It occurred in both directions with no apparent physical indications of excess sway or lean while turning the vehicle. The vehicle was not over weight nor were excessive speeds involved in the original incident or during troubleshooting by Ford technicians. According the the information obtained from the Ford technicians the center of gravity for the vehicle is too high. (see attached Ford_Linclon_Fairfield 2.jpg) We upgraded the sway bars to make our vehicle safe to drive. The original front and read sway bars were 7/8 and 1-1/8 inches respectively.
Mfg Campaign: 11453288
Recall Date: Feb 21, 2022
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