JAYCO PRECEPT 2022

Complete listing of complaints and recalls for this vehicle

6
Complaints
4
Recalls

Complaints & Recalls

6 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 23V217000 SAFETY RECALL
19 Vehicles Affected
Recall Date: Mar 30, 2023
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2021-2022 Jayco Atlante, Precept, Precept Prestige, Entegra Emblem, Vision, and Vision XL motorhomes. The rear stabilizer bar attachment brackets may break and separate from the vehicle.

Potential Risk:
Brackets that separate from the vehicle can create a road hazard, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the bolt tightness for both rear stabilizer attachment brackets and replace the weld nuts, bolts, and brackets as necessary, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 22V-731.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: Ford 22V-731
Notice Date: Apr 24, 2023
Recall Date: Mar 30, 2023
Jayco, Inc.
NHTSA Campaign: 23V102000 SAFETY RECALL
2.5K Vehicles Affected
Recall Date: Feb 20, 2023
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Potential Risk:
Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.
FREE Recall Solution:
Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9903583
Notice Date: Mar 31, 2023
Recall Date: Feb 20, 2023
Jayco, Inc.
NHTSA Campaign: 22V297000 SAFETY RECALL
332 Vehicles Affected
Recall Date: May 4, 2022
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2020-2022 Jayco Precept motorhomes. The heat shield beneath the storage compartment may not be long enough, which can allow the heat from the exhaust system to melt the storage compartment.

Potential Risk:
A storage compartment that melts can increase the risk of a fire.
FREE Recall Solution:
Dealers will extend the heat shield, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Notice Date: Jun 27, 2022
Recall Date: May 4, 2022

Consumer Complaints

6 Complaints
Jayco, Inc.
Campaign: 11611227 Other
Aug 27, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

[XXX] we were camping in Maryland. I attempted to exit the motorhome through the only exit door. When I turned the door handle to open the door the handle fell off. We were not able to exit the motorhome. I called the RV Office and they sent over a maintenance man who had to open the door from the outside. The back end of the handle fell off the handle. The handle is made from aluminum and the end is rolled over there is a snap ring in a groove as cell. The snap ring groove apparently wore out which caused the whole device to fall apart. This could have been a catastrophic event in the case of an emergency. I could not locate a replacement part in the area where we are camping so I decided to fix it myself. I went to the hardware store and purchased a 5/16 by 18 tap and a drill bit and a washer and a bolt. The entire lock mechanism should be reworked to prevent a possible fatality. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

[XXX] we were camping in Maryland. I attempted to exit the motorhome through the only exit door. When I turned the door handle to open the door the handle fell off. We were not able to exit the motorhome. I called the RV Office and they sent over a maintenance man who had to open the door from the outside. The back end of the handle fell off the handle. The handle is made from aluminum and the end is rolled over there is a snap ring in a groove as cell. The snap ring groove apparently wore out which caused the whole device to fall apart. This could have been a catastrophic event in the case of an emergency. I could not locate a replacement part in the area where we are camping so I decided to fix it myself. I went to the hardware store and purchased a 5/16 by 18 tap and a drill bit and a washer and a bolt. The entire lock mechanism should be reworked to prevent a possible fatality. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

[XXX] we were camping in Maryland. I attempted to exit the motorhome through the only exit door. When I turned the door handle to open the door the handle fell off. We were not able to exit the motorhome. I called the RV Office and they sent over a maintenance man who had to open the door from the outside. The back end of the handle fell off the handle. The handle is made from aluminum and the end is rolled over there is a snap ring in a groove as cell. The snap ring groove apparently wore out which caused the whole device to fall apart. This could have been a catastrophic event in the case of an emergency. I could not locate a replacement part in the area where we are camping so I decided to fix it myself. I went to the hardware store and purchased a 5/16 by 18 tap and a drill bit and a washer and a bolt. The entire lock mechanism should be reworked to prevent a possible fatality. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: JAYCO
Mfg Campaign: 11611227
Notice Date: Aug 27, 2024
Recall Date: Aug 27, 2024
Jayco, Inc.
Campaign: 11611227 Other
Aug 27, 2024
Defect Description:

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Potential Consequences:

[XXX] we were camping in Maryland. I attempted to exit the motorhome through the only exit door. When I turned the door handle to open the door the handle fell off. We were not able to exit the motorhome. I called the RV Office and they sent over a maintenance man who had to open the door from the outside. The back end of the handle fell off the handle. The handle is made from aluminum and the end is rolled over there is a snap ring in a groove as cell. The snap ring groove apparently wore out which caused the whole device to fall apart. This could have been a catastrophic event in the case of an emergency. I could not locate a replacement part in the area where we are camping so I decided to fix it myself. I went to the hardware store and purchased a 5/16 by 18 tap and a drill bit and a washer and a bolt. The entire lock mechanism should be reworked to prevent a possible fatality. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

[XXX] we were camping in Maryland. I attempted to exit the motorhome through the only exit door. When I turned the door handle to open the door the handle fell off. We were not able to exit the motorhome. I called the RV Office and they sent over a maintenance man who had to open the door from the outside. The back end of the handle fell off the handle. The handle is made from aluminum and the end is rolled over there is a snap ring in a groove as cell. The snap ring groove apparently wore out which caused the whole device to fall apart. This could have been a catastrophic event in the case of an emergency. I could not locate a replacement part in the area where we are camping so I decided to fix it myself. I went to the hardware store and purchased a 5/16 by 18 tap and a drill bit and a washer and a bolt. The entire lock mechanism should be reworked to prevent a possible fatality. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

[XXX] we were camping in Maryland. I attempted to exit the motorhome through the only exit door. When I turned the door handle to open the door the handle fell off. We were not able to exit the motorhome. I called the RV Office and they sent over a maintenance man who had to open the door from the outside. The back end of the handle fell off the handle. The handle is made from aluminum and the end is rolled over there is a snap ring in a groove as cell. The snap ring groove apparently wore out which caused the whole device to fall apart. This could have been a catastrophic event in the case of an emergency. I could not locate a replacement part in the area where we are camping so I decided to fix it myself. I went to the hardware store and purchased a 5/16 by 18 tap and a drill bit and a washer and a bolt. The entire lock mechanism should be reworked to prevent a possible fatality. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: JAYCO
Mfg Campaign: 11611227
Notice Date: Aug 27, 2024
Recall Date: Aug 27, 2024
Jayco, Inc.
Campaign: 11592304 Other
Jun 3, 2024
Defect Description:

SUSPENSION

Potential Consequences:

Ever since it was purchased new in 2021, the RV leans excessively to the passenger side even when it is unloaded and not moving. The dealer stated this is normal due to the weight distribution of the interior components. I recently noticed there are signs of the passenger side inner rear tire rubbing on a piece of chassis sheet metal, where the clearance is less than 1" on the passenger side. The same area on the driver side appears normal, with ample clearance (approximately 3-4") and no signs of tire rubbing. I am concerned about the rubbing tire causing a tire blowout. I am also concerned about the vehicle tipping over around a corner due to the preexisting leaning of the coach. The vehicle is available for inspection. On 6/3/24, I started a dialogue with the manufacturer concerning this issue. The manufacturer has not yet inspected the vehicle.

Corrective Action:

Ever since it was purchased new in 2021, the RV leans excessively to the passenger side even when it is unloaded and not moving. The dealer stated this is normal due to the weight distribution of the interior components. I recently noticed there are signs of the passenger side inner rear tire rubbing on a piece of chassis sheet metal, where the clearance is less than 1" on the passenger side. The same area on the driver side appears normal, with ample clearance (approximately 3-4") and no signs of tire rubbing. I am concerned about the rubbing tire causing a tire blowout. I am also concerned about the vehicle tipping over around a corner due to the preexisting leaning of the coach. The vehicle is available for inspection. On 6/3/24, I started a dialogue with the manufacturer concerning this issue. The manufacturer has not yet inspected the vehicle.

Additional Notes:

Ever since it was purchased new in 2021, the RV leans excessively to the passenger side even when it is unloaded and not moving. The dealer stated this is normal due to the weight distribution of the interior components. I recently noticed there are signs of the passenger side inner rear tire rubbing on a piece of chassis sheet metal, where the clearance is less than 1" on the passenger side. The same area on the driver side appears normal, with ample clearance (approximately 3-4") and no signs of tire rubbing. I am concerned about the rubbing tire causing a tire blowout. I am also concerned about the vehicle tipping over around a corner due to the preexisting leaning of the coach. The vehicle is available for inspection. On 6/3/24, I started a dialogue with the manufacturer concerning this issue. The manufacturer has not yet inspected the vehicle.

Manufacturer: JAYCO
Mfg Campaign: 11592304
Notice Date: Jun 3, 2024
Recall Date: Jun 3, 2024
Jayco, Inc.
Campaign: 11592304 Other
Jun 3, 2024
Defect Description:

WHEELS

Potential Consequences:

Ever since it was purchased new in 2021, the RV leans excessively to the passenger side even when it is unloaded and not moving. The dealer stated this is normal due to the weight distribution of the interior components. I recently noticed there are signs of the passenger side inner rear tire rubbing on a piece of chassis sheet metal, where the clearance is less than 1" on the passenger side. The same area on the driver side appears normal, with ample clearance (approximately 3-4") and no signs of tire rubbing. I am concerned about the rubbing tire causing a tire blowout. I am also concerned about the vehicle tipping over around a corner due to the preexisting leaning of the coach. The vehicle is available for inspection. On 6/3/24, I started a dialogue with the manufacturer concerning this issue. The manufacturer has not yet inspected the vehicle.

Corrective Action:

Ever since it was purchased new in 2021, the RV leans excessively to the passenger side even when it is unloaded and not moving. The dealer stated this is normal due to the weight distribution of the interior components. I recently noticed there are signs of the passenger side inner rear tire rubbing on a piece of chassis sheet metal, where the clearance is less than 1" on the passenger side. The same area on the driver side appears normal, with ample clearance (approximately 3-4") and no signs of tire rubbing. I am concerned about the rubbing tire causing a tire blowout. I am also concerned about the vehicle tipping over around a corner due to the preexisting leaning of the coach. The vehicle is available for inspection. On 6/3/24, I started a dialogue with the manufacturer concerning this issue. The manufacturer has not yet inspected the vehicle.

Additional Notes:

Ever since it was purchased new in 2021, the RV leans excessively to the passenger side even when it is unloaded and not moving. The dealer stated this is normal due to the weight distribution of the interior components. I recently noticed there are signs of the passenger side inner rear tire rubbing on a piece of chassis sheet metal, where the clearance is less than 1" on the passenger side. The same area on the driver side appears normal, with ample clearance (approximately 3-4") and no signs of tire rubbing. I am concerned about the rubbing tire causing a tire blowout. I am also concerned about the vehicle tipping over around a corner due to the preexisting leaning of the coach. The vehicle is available for inspection. On 6/3/24, I started a dialogue with the manufacturer concerning this issue. The manufacturer has not yet inspected the vehicle.

Manufacturer: JAYCO
Mfg Campaign: 11592304
Notice Date: Jun 3, 2024
Recall Date: Jun 3, 2024
Jayco, Inc.
Campaign: 11538313 Other
Aug 14, 2023
Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2022 Jayco Precept RV built on a 2022 Ford F-53 chassis. The contact stated that while her husband was driving 60 MPH, the roller shade located above the windshield unraveled. Due to the failure, her husband's visibility became completely obstructed and he was unable to see anything in front of the RV. The contact and assisted her husband with the roller shade to prevent a potential crash. The contact's husband was able to pull over to the side of the road and used duct tape to secure the roller shade. The manufacturer was notified of the failure and referred the contact and her husband to the local dealer. The RV was taken to a dealer and remained with the dealer. The RV was not repaired. The failure mileage was 7,114.

Corrective Action:

The contact owns a 2022 Jayco Precept RV built on a 2022 Ford F-53 chassis. The contact stated that while her husband was driving 60 MPH, the roller shade located above the windshield unraveled. Due to the failure, her husband's visibility became completely obstructed and he was unable to see anything in front of the RV. The contact and assisted her husband with the roller shade to prevent a potential crash. The contact's husband was able to pull over to the side of the road and used duct tape to secure the roller shade. The manufacturer was notified of the failure and referred the contact and her husband to the local dealer. The RV was taken to a dealer and remained with the dealer. The RV was not repaired. The failure mileage was 7,114.

Additional Notes:

The contact owns a 2022 Jayco Precept RV built on a 2022 Ford F-53 chassis. The contact stated that while her husband was driving 60 MPH, the roller shade located above the windshield unraveled. Due to the failure, her husband's visibility became completely obstructed and he was unable to see anything in front of the RV. The contact and assisted her husband with the roller shade to prevent a potential crash. The contact's husband was able to pull over to the side of the road and used duct tape to secure the roller shade. The manufacturer was notified of the failure and referred the contact and her husband to the local dealer. The RV was taken to a dealer and remained with the dealer. The RV was not repaired. The failure mileage was 7,114.

Manufacturer: JAYCO
Mfg Campaign: 11538313
Notice Date: Aug 14, 2023
Recall Date: Aug 14, 2023
Jayco, Inc.
Campaign: 11467768 Other
Jun 6, 2022
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

After filling our motorhome with fuel and driving on a trip, we noticed a check engine light that came on. I noticed a smell of gas but couldn’t pin point where it was coming from at that time. We ordered a code reader and it showed a large EVAP leak code which seemed to be there for a while but looked like it was cleared previously. Could still smell gas, so husband went under motorhome and smell got worse. Saw fuel leaking from filler hose that goes into fuel tank and no clamps in this particular area that was leaking fuel.

Corrective Action:

After filling our motorhome with fuel and driving on a trip, we noticed a check engine light that came on. I noticed a smell of gas but couldn’t pin point where it was coming from at that time. We ordered a code reader and it showed a large EVAP leak code which seemed to be there for a while but looked like it was cleared previously. Could still smell gas, so husband went under motorhome and smell got worse. Saw fuel leaking from filler hose that goes into fuel tank and no clamps in this particular area that was leaking fuel.

Additional Notes:

After filling our motorhome with fuel and driving on a trip, we noticed a check engine light that came on. I noticed a smell of gas but couldn’t pin point where it was coming from at that time. We ordered a code reader and it showed a large EVAP leak code which seemed to be there for a while but looked like it was cleared previously. Could still smell gas, so husband went under motorhome and smell got worse. Saw fuel leaking from filler hose that goes into fuel tank and no clamps in this particular area that was leaking fuel.

Manufacturer: JAYCO
Mfg Campaign: 11467768
Notice Date: Jun 6, 2022
Recall Date: Jun 6, 2022

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