Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2021-2022 Jayco Atlante, Precept, Precept Prestige, Entegra Emblem, Vision, and Vision XL motorhomes. The rear stabilizer bar attachment brackets may break and separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Ford 22V-731
Recall Date: Mar 30, 2023
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2020-2022 Jayco Precept motorhomes. The heat shield beneath the storage compartment may not be long enough, which can allow the heat from the exhaust system to melt the storage compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: May 4, 2022
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Alante, Precept, Entegra Vision, 2021 Jayco Precept Prestige, Entegra Vision XL, and Emblem motorhomes built on a Ford F-53 chassis. The engine covers may not contain sufficient heat insulation, causing the interior surface temperatures to be excessive.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9903527
Recall Date: Oct 29, 2020
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2021 Vision, Emblem, Vision XL, Alante, Precept, and Precept Prestige recreational vehicles, equipped with a Power Bedlift System. The bedlift motor may fail due to internal gear failure, causing the overhead bunk bed to release from the stowed position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9903525
Recall Date: Oct 28, 2020
Consumer Complaints
15 ComplaintsJayco, Inc.
Defect Description:
WHEELS
Potential Consequences:
On [XXX], I was driving my 2021 Jayco Motorhome built on the Ford F53 chassis on a trip to Tucson, Arizona. On my way there, just outside of Clovis, NM, I noticed a strange vibration in my front end. When I attempted to slow down to enter Clovis, I heard grinding as I stepped on the brake and had a hard time slowing. We immediately searched for a local Ford Truck repair shop. Finding none anywhere close, we drove to Clovis Big Rig Repair. The repair shop immediately had us pull in. They jacked up the front of the rig and noted that the driver’s side of the rig’s wheel bearing was loose. When they checked the passenger’s side tire, the tire moved back and forth approximately three inches both ways. Upon further inspection they discovered that both bearings had been installed with very little grease. When the passenger bearing failed, they also discovered it damaged the hub and both the bearing and the hub had to be replaced. Fortunately, this wheel bearing failed on a flat straight road. We often travel the interstate through the mountains. Had this wheel bearing failed coming down a mountain, on a curve, the results could have been catastrophic. The independent repair shop verified the issue. The inspection interval as stated by the Ford Service manual is 60,000 miles. This failure occurred at 28,426 miles. The repair shop probably still has the failed hub and wheel bearings, if you desire to inspect them. There were no warning lamps to signal a failure. I have the receipts for the repairs which state the failure occurred due to "no grease". I will provide these to the NHTSA if requested. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], I was driving my 2021 Jayco Motorhome built on the Ford F53 chassis on a trip to Tucson, Arizona. On my way there, just outside of Clovis, NM, I noticed a strange vibration in my front end. When I attempted to slow down to enter Clovis, I heard grinding as I stepped on the brake and had a hard time slowing. We immediately searched for a local Ford Truck repair shop. Finding none anywhere close, we drove to Clovis Big Rig Repair. The repair shop immediately had us pull in. They jacked up the front of the rig and noted that the driver’s side of the rig’s wheel bearing was loose. When they checked the passenger’s side tire, the tire moved back and forth approximately three inches both ways. Upon further inspection they discovered that both bearings had been installed with very little grease. When the passenger bearing failed, they also discovered it damaged the hub and both the bearing and the hub had to be replaced. Fortunately, this wheel bearing failed on a flat straight road. We often travel the interstate through the mountains. Had this wheel bearing failed coming down a mountain, on a curve, the results could have been catastrophic. The independent repair shop verified the issue. The inspection interval as stated by the Ford Service manual is 60,000 miles. This failure occurred at 28,426 miles. The repair shop probably still has the failed hub and wheel bearings, if you desire to inspect them. There were no warning lamps to signal a failure. I have the receipts for the repairs which state the failure occurred due to "no grease". I will provide these to the NHTSA if requested. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], I was driving my 2021 Jayco Motorhome built on the Ford F53 chassis on a trip to Tucson, Arizona. On my way there, just outside of Clovis, NM, I noticed a strange vibration in my front end. When I attempted to slow down to enter Clovis, I heard grinding as I stepped on the brake and had a hard time slowing. We immediately searched for a local Ford Truck repair shop. Finding none anywhere close, we drove to Clovis Big Rig Repair. The repair shop immediately had us pull in. They jacked up the front of the rig and noted that the driver’s side of the rig’s wheel bearing was loose. When they checked the passenger’s side tire, the tire moved back and forth approximately three inches both ways. Upon further inspection they discovered that both bearings had been installed with very little grease. When the passenger bearing failed, they also discovered it damaged the hub and both the bearing and the hub had to be replaced. Fortunately, this wheel bearing failed on a flat straight road. We often travel the interstate through the mountains. Had this wheel bearing failed coming down a mountain, on a curve, the results could have been catastrophic. The independent repair shop verified the issue. The inspection interval as stated by the Ford Service manual is 60,000 miles. This failure occurred at 28,426 miles. The repair shop probably still has the failed hub and wheel bearings, if you desire to inspect them. There were no warning lamps to signal a failure. I have the receipts for the repairs which state the failure occurred due to "no grease". I will provide these to the NHTSA if requested. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11634525
Recall Date: Jan 7, 2025
Jayco, Inc.
Defect Description:
WHEELS:HUB
Potential Consequences:
On [XXX], I was driving my 2021 Jayco Motorhome built on the Ford F53 chassis on a trip to Tucson, Arizona. On my way there, just outside of Clovis, NM, I noticed a strange vibration in my front end. When I attempted to slow down to enter Clovis, I heard grinding as I stepped on the brake and had a hard time slowing. We immediately searched for a local Ford Truck repair shop. Finding none anywhere close, we drove to Clovis Big Rig Repair. The repair shop immediately had us pull in. They jacked up the front of the rig and noted that the driver’s side of the rig’s wheel bearing was loose. When they checked the passenger’s side tire, the tire moved back and forth approximately three inches both ways. Upon further inspection they discovered that both bearings had been installed with very little grease. When the passenger bearing failed, they also discovered it damaged the hub and both the bearing and the hub had to be replaced. Fortunately, this wheel bearing failed on a flat straight road. We often travel the interstate through the mountains. Had this wheel bearing failed coming down a mountain, on a curve, the results could have been catastrophic. The independent repair shop verified the issue. The inspection interval as stated by the Ford Service manual is 60,000 miles. This failure occurred at 28,426 miles. The repair shop probably still has the failed hub and wheel bearings, if you desire to inspect them. There were no warning lamps to signal a failure. I have the receipts for the repairs which state the failure occurred due to "no grease". I will provide these to the NHTSA if requested. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], I was driving my 2021 Jayco Motorhome built on the Ford F53 chassis on a trip to Tucson, Arizona. On my way there, just outside of Clovis, NM, I noticed a strange vibration in my front end. When I attempted to slow down to enter Clovis, I heard grinding as I stepped on the brake and had a hard time slowing. We immediately searched for a local Ford Truck repair shop. Finding none anywhere close, we drove to Clovis Big Rig Repair. The repair shop immediately had us pull in. They jacked up the front of the rig and noted that the driver’s side of the rig’s wheel bearing was loose. When they checked the passenger’s side tire, the tire moved back and forth approximately three inches both ways. Upon further inspection they discovered that both bearings had been installed with very little grease. When the passenger bearing failed, they also discovered it damaged the hub and both the bearing and the hub had to be replaced. Fortunately, this wheel bearing failed on a flat straight road. We often travel the interstate through the mountains. Had this wheel bearing failed coming down a mountain, on a curve, the results could have been catastrophic. The independent repair shop verified the issue. The inspection interval as stated by the Ford Service manual is 60,000 miles. This failure occurred at 28,426 miles. The repair shop probably still has the failed hub and wheel bearings, if you desire to inspect them. There were no warning lamps to signal a failure. I have the receipts for the repairs which state the failure occurred due to "no grease". I will provide these to the NHTSA if requested. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], I was driving my 2021 Jayco Motorhome built on the Ford F53 chassis on a trip to Tucson, Arizona. On my way there, just outside of Clovis, NM, I noticed a strange vibration in my front end. When I attempted to slow down to enter Clovis, I heard grinding as I stepped on the brake and had a hard time slowing. We immediately searched for a local Ford Truck repair shop. Finding none anywhere close, we drove to Clovis Big Rig Repair. The repair shop immediately had us pull in. They jacked up the front of the rig and noted that the driver’s side of the rig’s wheel bearing was loose. When they checked the passenger’s side tire, the tire moved back and forth approximately three inches both ways. Upon further inspection they discovered that both bearings had been installed with very little grease. When the passenger bearing failed, they also discovered it damaged the hub and both the bearing and the hub had to be replaced. Fortunately, this wheel bearing failed on a flat straight road. We often travel the interstate through the mountains. Had this wheel bearing failed coming down a mountain, on a curve, the results could have been catastrophic. The independent repair shop verified the issue. The inspection interval as stated by the Ford Service manual is 60,000 miles. This failure occurred at 28,426 miles. The repair shop probably still has the failed hub and wheel bearings, if you desire to inspect them. There were no warning lamps to signal a failure. I have the receipts for the repairs which state the failure occurred due to "no grease". I will provide these to the NHTSA if requested. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11634525
Recall Date: Jan 7, 2025
Jayco, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On [XXX], I was driving my 2021 Jayco Motorhome built on the Ford F53 chassis on a trip to Tucson, Arizona. On my way there, just outside of Clovis, NM, I noticed a strange vibration in my front end. When I attempted to slow down to enter Clovis, I heard grinding as I stepped on the brake and had a hard time slowing. We immediately searched for a local Ford Truck repair shop. Finding none anywhere close, we drove to Clovis Big Rig Repair. The repair shop immediately had us pull in. They jacked up the front of the rig and noted that the driver’s side of the rig’s wheel bearing was loose. When they checked the passenger’s side tire, the tire moved back and forth approximately three inches both ways. Upon further inspection they discovered that both bearings had been installed with very little grease. When the passenger bearing failed, they also discovered it damaged the hub and both the bearing and the hub had to be replaced. Fortunately, this wheel bearing failed on a flat straight road. We often travel the interstate through the mountains. Had this wheel bearing failed coming down a mountain, on a curve, the results could have been catastrophic. The independent repair shop verified the issue. The inspection interval as stated by the Ford Service manual is 60,000 miles. This failure occurred at 28,426 miles. The repair shop probably still has the failed hub and wheel bearings, if you desire to inspect them. There were no warning lamps to signal a failure. I have the receipts for the repairs which state the failure occurred due to "no grease". I will provide these to the NHTSA if requested. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], I was driving my 2021 Jayco Motorhome built on the Ford F53 chassis on a trip to Tucson, Arizona. On my way there, just outside of Clovis, NM, I noticed a strange vibration in my front end. When I attempted to slow down to enter Clovis, I heard grinding as I stepped on the brake and had a hard time slowing. We immediately searched for a local Ford Truck repair shop. Finding none anywhere close, we drove to Clovis Big Rig Repair. The repair shop immediately had us pull in. They jacked up the front of the rig and noted that the driver’s side of the rig’s wheel bearing was loose. When they checked the passenger’s side tire, the tire moved back and forth approximately three inches both ways. Upon further inspection they discovered that both bearings had been installed with very little grease. When the passenger bearing failed, they also discovered it damaged the hub and both the bearing and the hub had to be replaced. Fortunately, this wheel bearing failed on a flat straight road. We often travel the interstate through the mountains. Had this wheel bearing failed coming down a mountain, on a curve, the results could have been catastrophic. The independent repair shop verified the issue. The inspection interval as stated by the Ford Service manual is 60,000 miles. This failure occurred at 28,426 miles. The repair shop probably still has the failed hub and wheel bearings, if you desire to inspect them. There were no warning lamps to signal a failure. I have the receipts for the repairs which state the failure occurred due to "no grease". I will provide these to the NHTSA if requested. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], I was driving my 2021 Jayco Motorhome built on the Ford F53 chassis on a trip to Tucson, Arizona. On my way there, just outside of Clovis, NM, I noticed a strange vibration in my front end. When I attempted to slow down to enter Clovis, I heard grinding as I stepped on the brake and had a hard time slowing. We immediately searched for a local Ford Truck repair shop. Finding none anywhere close, we drove to Clovis Big Rig Repair. The repair shop immediately had us pull in. They jacked up the front of the rig and noted that the driver’s side of the rig’s wheel bearing was loose. When they checked the passenger’s side tire, the tire moved back and forth approximately three inches both ways. Upon further inspection they discovered that both bearings had been installed with very little grease. When the passenger bearing failed, they also discovered it damaged the hub and both the bearing and the hub had to be replaced. Fortunately, this wheel bearing failed on a flat straight road. We often travel the interstate through the mountains. Had this wheel bearing failed coming down a mountain, on a curve, the results could have been catastrophic. The independent repair shop verified the issue. The inspection interval as stated by the Ford Service manual is 60,000 miles. This failure occurred at 28,426 miles. The repair shop probably still has the failed hub and wheel bearings, if you desire to inspect them. There were no warning lamps to signal a failure. I have the receipts for the repairs which state the failure occurred due to "no grease". I will provide these to the NHTSA if requested. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11634525
Recall Date: Jan 7, 2025
Jayco, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The heat shield above the catalytic converter and associated pipes were not extended far enough which caused the pass through storage and wiring harness covering to melt. This could have been a disaster. There is a recall on 2018 and prior same models for the exact same problem. Jayco is of no help as there is not a recall for this year model. There are other owners with the same problem. This could cause a fatality while driving
Corrective Action:
The heat shield above the catalytic converter and associated pipes were not extended far enough which caused the pass through storage and wiring harness covering to melt. This could have been a disaster. There is a recall on 2018 and prior same models for the exact same problem. Jayco is of no help as there is not a recall for this year model. There are other owners with the same problem. This could cause a fatality while driving
Additional Notes:
The heat shield above the catalytic converter and associated pipes were not extended far enough which caused the pass through storage and wiring harness covering to melt. This could have been a disaster. There is a recall on 2018 and prior same models for the exact same problem. Jayco is of no help as there is not a recall for this year model. There are other owners with the same problem. This could cause a fatality while driving
Mfg Campaign: 11609431
Recall Date: Aug 19, 2024
Jayco, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The heat shield above the catalytic converter and associated pipes were not extended far enough which caused the pass through storage and wiring harness covering to melt. This could have been a disaster. There is a recall on 2018 and prior same models for the exact same problem. Jayco is of no help as there is not a recall for this year model. There are other owners with the same problem. This could cause a fatality while driving
Corrective Action:
The heat shield above the catalytic converter and associated pipes were not extended far enough which caused the pass through storage and wiring harness covering to melt. This could have been a disaster. There is a recall on 2018 and prior same models for the exact same problem. Jayco is of no help as there is not a recall for this year model. There are other owners with the same problem. This could cause a fatality while driving
Additional Notes:
The heat shield above the catalytic converter and associated pipes were not extended far enough which caused the pass through storage and wiring harness covering to melt. This could have been a disaster. There is a recall on 2018 and prior same models for the exact same problem. Jayco is of no help as there is not a recall for this year model. There are other owners with the same problem. This could cause a fatality while driving
Mfg Campaign: 11609431
Recall Date: Aug 19, 2024
Jayco, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
The heat shield above the catalytic converter and associated pipes were not extended far enough which caused the pass through storage and wiring harness covering to melt. This could have been a disaster. There is a recall on 2018 and prior same models for the exact same problem. Jayco is of no help as there is not a recall for this year model. There are other owners with the same problem. This could cause a fatality while driving
Corrective Action:
The heat shield above the catalytic converter and associated pipes were not extended far enough which caused the pass through storage and wiring harness covering to melt. This could have been a disaster. There is a recall on 2018 and prior same models for the exact same problem. Jayco is of no help as there is not a recall for this year model. There are other owners with the same problem. This could cause a fatality while driving
Additional Notes:
The heat shield above the catalytic converter and associated pipes were not extended far enough which caused the pass through storage and wiring harness covering to melt. This could have been a disaster. There is a recall on 2018 and prior same models for the exact same problem. Jayco is of no help as there is not a recall for this year model. There are other owners with the same problem. This could cause a fatality while driving
Mfg Campaign: 11609431
Recall Date: Aug 19, 2024
Jayco, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The HLM (out of business) trailer hitch tore at the welds on both sides. Manufacturer states you can tow 5,000 lbs./500 tongue. My trailer fully loaded is 4600/380. I took the RV back to the Jayco Service Center, where I purchased it, to be repaired. I was informed HLM(aka pull rite) was contracted to build the hitch and no longer manufacture it. I was also informed that the hitch is mounted on a frame extension. The Ford Chassis ends just past the axles and the bedroom is built on this frame extension. I have several concerns with the safety/quality of this type of manufacturing(during COVID). Not only because this happen to us, but I have learned years other Jayco Class A owners (2020-2022) have experienced the same thing. We could have lost the whole trailer at highway speeds that could have resulted in a huge catastrophe to others!! Very unsafe! The first 3 pictures are of my hitch. The rest of the pictures are from other Jayco RV Owners that could have lost their tow cars/trailers too. I want to emphasize, no one was towing over capacity.
Corrective Action:
The HLM (out of business) trailer hitch tore at the welds on both sides. Manufacturer states you can tow 5,000 lbs./500 tongue. My trailer fully loaded is 4600/380. I took the RV back to the Jayco Service Center, where I purchased it, to be repaired. I was informed HLM(aka pull rite) was contracted to build the hitch and no longer manufacture it. I was also informed that the hitch is mounted on a frame extension. The Ford Chassis ends just past the axles and the bedroom is built on this frame extension. I have several concerns with the safety/quality of this type of manufacturing(during COVID). Not only because this happen to us, but I have learned years other Jayco Class A owners (2020-2022) have experienced the same thing. We could have lost the whole trailer at highway speeds that could have resulted in a huge catastrophe to others!! Very unsafe! The first 3 pictures are of my hitch. The rest of the pictures are from other Jayco RV Owners that could have lost their tow cars/trailers too. I want to emphasize, no one was towing over capacity.
Additional Notes:
The HLM (out of business) trailer hitch tore at the welds on both sides. Manufacturer states you can tow 5,000 lbs./500 tongue. My trailer fully loaded is 4600/380. I took the RV back to the Jayco Service Center, where I purchased it, to be repaired. I was informed HLM(aka pull rite) was contracted to build the hitch and no longer manufacture it. I was also informed that the hitch is mounted on a frame extension. The Ford Chassis ends just past the axles and the bedroom is built on this frame extension. I have several concerns with the safety/quality of this type of manufacturing(during COVID). Not only because this happen to us, but I have learned years other Jayco Class A owners (2020-2022) have experienced the same thing. We could have lost the whole trailer at highway speeds that could have resulted in a huge catastrophe to others!! Very unsafe! The first 3 pictures are of my hitch. The rest of the pictures are from other Jayco RV Owners that could have lost their tow cars/trailers too. I want to emphasize, no one was towing over capacity.
Mfg Campaign: 11546845
Recall Date: Sep 27, 2023
Jayco, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The HLM (out of business) trailer hitch tore at the welds on both sides. Manufacturer states you can tow 5,000 lbs./500 tongue. My trailer fully loaded is 4600/380. I took the RV back to the Jayco Service Center, where I purchased it, to be repaired. I was informed HLM(aka pull rite) was contracted to build the hitch and no longer manufacture it. I was also informed that the hitch is mounted on a frame extension. The Ford Chassis ends just past the axles and the bedroom is built on this frame extension. I have several concerns with the safety/quality of this type of manufacturing(during COVID). Not only because this happen to us, but I have learned years other Jayco Class A owners (2020-2022) have experienced the same thing. We could have lost the whole trailer at highway speeds that could have resulted in a huge catastrophe to others!! Very unsafe! The first 3 pictures are of my hitch. The rest of the pictures are from other Jayco RV Owners that could have lost their tow cars/trailers too. I want to emphasize, no one was towing over capacity.
Corrective Action:
The HLM (out of business) trailer hitch tore at the welds on both sides. Manufacturer states you can tow 5,000 lbs./500 tongue. My trailer fully loaded is 4600/380. I took the RV back to the Jayco Service Center, where I purchased it, to be repaired. I was informed HLM(aka pull rite) was contracted to build the hitch and no longer manufacture it. I was also informed that the hitch is mounted on a frame extension. The Ford Chassis ends just past the axles and the bedroom is built on this frame extension. I have several concerns with the safety/quality of this type of manufacturing(during COVID). Not only because this happen to us, but I have learned years other Jayco Class A owners (2020-2022) have experienced the same thing. We could have lost the whole trailer at highway speeds that could have resulted in a huge catastrophe to others!! Very unsafe! The first 3 pictures are of my hitch. The rest of the pictures are from other Jayco RV Owners that could have lost their tow cars/trailers too. I want to emphasize, no one was towing over capacity.
Additional Notes:
The HLM (out of business) trailer hitch tore at the welds on both sides. Manufacturer states you can tow 5,000 lbs./500 tongue. My trailer fully loaded is 4600/380. I took the RV back to the Jayco Service Center, where I purchased it, to be repaired. I was informed HLM(aka pull rite) was contracted to build the hitch and no longer manufacture it. I was also informed that the hitch is mounted on a frame extension. The Ford Chassis ends just past the axles and the bedroom is built on this frame extension. I have several concerns with the safety/quality of this type of manufacturing(during COVID). Not only because this happen to us, but I have learned years other Jayco Class A owners (2020-2022) have experienced the same thing. We could have lost the whole trailer at highway speeds that could have resulted in a huge catastrophe to others!! Very unsafe! The first 3 pictures are of my hitch. The rest of the pictures are from other Jayco RV Owners that could have lost their tow cars/trailers too. I want to emphasize, no one was towing over capacity.
Mfg Campaign: 11546845
Recall Date: Sep 27, 2023
Jayco, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Three out of the 5 front LED amber roof clearance lights are inoperable. It appears the LED bulbs fail Normally LED lights have a long life. I do not drive with the lights on often and failure has occurred I have seen other coaches same year with the same issue. I sent Jayco several emails with no response
Corrective Action:
Three out of the 5 front LED amber roof clearance lights are inoperable. It appears the LED bulbs fail Normally LED lights have a long life. I do not drive with the lights on often and failure has occurred I have seen other coaches same year with the same issue. I sent Jayco several emails with no response
Additional Notes:
Three out of the 5 front LED amber roof clearance lights are inoperable. It appears the LED bulbs fail Normally LED lights have a long life. I do not drive with the lights on often and failure has occurred I have seen other coaches same year with the same issue. I sent Jayco several emails with no response
Mfg Campaign: 11509552
Recall Date: Feb 28, 2023
Jayco, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The heat shield on the floor of the passenger side is missing near the exhaust manifold. The shield cable for the batteries and other wiring has melted and shorted some wires. The heat was so hot that it melted the plastic storage compartment also and exposed the vehicle to exhaust gases and heat. This is an extreme safety hazard as the vehicle could catch on fire. I am scared to drive the vehicle.
Corrective Action:
The heat shield on the floor of the passenger side is missing near the exhaust manifold. The shield cable for the batteries and other wiring has melted and shorted some wires. The heat was so hot that it melted the plastic storage compartment also and exposed the vehicle to exhaust gases and heat. This is an extreme safety hazard as the vehicle could catch on fire. I am scared to drive the vehicle.
Additional Notes:
The heat shield on the floor of the passenger side is missing near the exhaust manifold. The shield cable for the batteries and other wiring has melted and shorted some wires. The heat was so hot that it melted the plastic storage compartment also and exposed the vehicle to exhaust gases and heat. This is an extreme safety hazard as the vehicle could catch on fire. I am scared to drive the vehicle.
Mfg Campaign: 11477578
Recall Date: Aug 4, 2022
Jayco, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The heat shield on the floor of the passenger side is missing near the exhaust manifold. The shield cable for the batteries and other wiring has melted and shorted some wires. The heat was so hot that it melted the plastic storage compartment also and exposed the vehicle to exhaust gases and heat. This is an extreme safety hazard as the vehicle could catch on fire. I am scared to drive the vehicle.
Corrective Action:
The heat shield on the floor of the passenger side is missing near the exhaust manifold. The shield cable for the batteries and other wiring has melted and shorted some wires. The heat was so hot that it melted the plastic storage compartment also and exposed the vehicle to exhaust gases and heat. This is an extreme safety hazard as the vehicle could catch on fire. I am scared to drive the vehicle.
Additional Notes:
The heat shield on the floor of the passenger side is missing near the exhaust manifold. The shield cable for the batteries and other wiring has melted and shorted some wires. The heat was so hot that it melted the plastic storage compartment also and exposed the vehicle to exhaust gases and heat. This is an extreme safety hazard as the vehicle could catch on fire. I am scared to drive the vehicle.
Mfg Campaign: 11477578
Recall Date: Aug 4, 2022
Jayco, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The heat shield on the floor of the passenger side is missing near the exhaust manifold. The shield cable for the batteries and other wiring has melted and shorted some wires. The heat was so hot that it melted the plastic storage compartment also and exposed the vehicle to exhaust gases and heat. This is an extreme safety hazard as the vehicle could catch on fire. I am scared to drive the vehicle.
Corrective Action:
The heat shield on the floor of the passenger side is missing near the exhaust manifold. The shield cable for the batteries and other wiring has melted and shorted some wires. The heat was so hot that it melted the plastic storage compartment also and exposed the vehicle to exhaust gases and heat. This is an extreme safety hazard as the vehicle could catch on fire. I am scared to drive the vehicle.
Additional Notes:
The heat shield on the floor of the passenger side is missing near the exhaust manifold. The shield cable for the batteries and other wiring has melted and shorted some wires. The heat was so hot that it melted the plastic storage compartment also and exposed the vehicle to exhaust gases and heat. This is an extreme safety hazard as the vehicle could catch on fire. I am scared to drive the vehicle.
Mfg Campaign: 11477578
Recall Date: Aug 4, 2022
Jayco, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Component: Windshield wipers stopped during Interstate driving in a thunderstorm/heavy rain. It is available for inspection upon request. Visibility was reduced to near zero, putting myself and other drivers at a significantly increased risk of a crash. I steered to the emergency lane and stopped until the rain lessened, then crept to the next exit (<0.25 mi) to a Love's Truck Stop. The passenger wiper arm had slipped to a downward position completely off the windshield, but both wipers were inoperative. I found a blown 40 amp fuse for the wiper circuit but did not have a spare for replacement. After the rain stopped completely, I removed both wipers, purchased and applied Rain-X to the windshield, and continued traveling another 200 miles to home. I have not contacted a dealer, so the component/vehicle has not been inspected by anyone. There was no warning lamp or message, but just before the wipers stopped the passenger wiper began to operate in a jerking fashion. It was raining very hard and the wiper control was on FAST mode.
Corrective Action:
Component: Windshield wipers stopped during Interstate driving in a thunderstorm/heavy rain. It is available for inspection upon request. Visibility was reduced to near zero, putting myself and other drivers at a significantly increased risk of a crash. I steered to the emergency lane and stopped until the rain lessened, then crept to the next exit (<0.25 mi) to a Love's Truck Stop. The passenger wiper arm had slipped to a downward position completely off the windshield, but both wipers were inoperative. I found a blown 40 amp fuse for the wiper circuit but did not have a spare for replacement. After the rain stopped completely, I removed both wipers, purchased and applied Rain-X to the windshield, and continued traveling another 200 miles to home. I have not contacted a dealer, so the component/vehicle has not been inspected by anyone. There was no warning lamp or message, but just before the wipers stopped the passenger wiper began to operate in a jerking fashion. It was raining very hard and the wiper control was on FAST mode.
Additional Notes:
Component: Windshield wipers stopped during Interstate driving in a thunderstorm/heavy rain. It is available for inspection upon request. Visibility was reduced to near zero, putting myself and other drivers at a significantly increased risk of a crash. I steered to the emergency lane and stopped until the rain lessened, then crept to the next exit (<0.25 mi) to a Love's Truck Stop. The passenger wiper arm had slipped to a downward position completely off the windshield, but both wipers were inoperative. I found a blown 40 amp fuse for the wiper circuit but did not have a spare for replacement. After the rain stopped completely, I removed both wipers, purchased and applied Rain-X to the windshield, and continued traveling another 200 miles to home. I have not contacted a dealer, so the component/vehicle has not been inspected by anyone. There was no warning lamp or message, but just before the wipers stopped the passenger wiper began to operate in a jerking fashion. It was raining very hard and the wiper control was on FAST mode.
Mfg Campaign: 11469968
Recall Date: Jun 19, 2022
Jayco, Inc.
Defect Description:
ENGINE
Potential Consequences:
Jayco did not put a heatshield on the exhaust pipes, so the plastic components have melted. The pass through storage has melted and caused an 8 inch hole. Thankfully we did not have combustable materials in the compartment. This is a fire hazard!
Corrective Action:
Jayco did not put a heatshield on the exhaust pipes, so the plastic components have melted. The pass through storage has melted and caused an 8 inch hole. Thankfully we did not have combustable materials in the compartment. This is a fire hazard!
Additional Notes:
Jayco did not put a heatshield on the exhaust pipes, so the plastic components have melted. The pass through storage has melted and caused an 8 inch hole. Thankfully we did not have combustable materials in the compartment. This is a fire hazard!
Mfg Campaign: 11463268
Recall Date: May 3, 2022
Jayco, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHEN DRIVING IN HEAVY RAIN WITH THE WIPERS ON HIGH THEY WILL HIT EACH OTHER. THUS, COMING LOSE. IT ONLY DOES IT WHEN THERE IS RAIN AND WIND WHILE DRIVING EVEN AT JUST 50 MPH. DEALERSHIP SPRAYED HOSE ON IT AND COULD NOT REPLICATE THE EFFECT. WELL DRIVE IT AND YOU WILL SEE. TERRIBLE TO SPEND OVER137K FOR SOMETHING I CAN'T DRIVE IN A RAIN STORM.
Corrective Action:
WHEN DRIVING IN HEAVY RAIN WITH THE WIPERS ON HIGH THEY WILL HIT EACH OTHER. THUS, COMING LOSE. IT ONLY DOES IT WHEN THERE IS RAIN AND WIND WHILE DRIVING EVEN AT JUST 50 MPH. DEALERSHIP SPRAYED HOSE ON IT AND COULD NOT REPLICATE THE EFFECT. WELL DRIVE IT AND YOU WILL SEE. TERRIBLE TO SPEND OVER137K FOR SOMETHING I CAN'T DRIVE IN A RAIN STORM.
Additional Notes:
WHEN DRIVING IN HEAVY RAIN WITH THE WIPERS ON HIGH THEY WILL HIT EACH OTHER. THUS, COMING LOSE. IT ONLY DOES IT WHEN THERE IS RAIN AND WIND WHILE DRIVING EVEN AT JUST 50 MPH. DEALERSHIP SPRAYED HOSE ON IT AND COULD NOT REPLICATE THE EFFECT. WELL DRIVE IT AND YOU WILL SEE. TERRIBLE TO SPEND OVER137K FOR SOMETHING I CAN'T DRIVE IN A RAIN STORM.
Mfg Campaign: 11407506
Recall Date: Apr 11, 2021
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