JAYCO PRECEPT 2020

Complete listing of complaints and recalls for this vehicle

10
Complaints
5
Recalls

Complaints & Recalls

10 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 22V297000 SAFETY RECALL
332 Vehicles Affected
Recall Date: May 4, 2022
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2020-2022 Jayco Precept motorhomes. The heat shield beneath the storage compartment may not be long enough, which can allow the heat from the exhaust system to melt the storage compartment.

Potential Risk:
A storage compartment that melts can increase the risk of a fire.
FREE Recall Solution:
Dealers will extend the heat shield, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Notice Date: Jun 27, 2022
Recall Date: May 4, 2022
Jayco, Inc.
NHTSA Campaign: 21V204000 SAFETY RECALL
2.1K Vehicles Affected
Recall Date: Mar 24, 2021
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Potential Risk:
A gas leak can increase the risk of a fire.
FREE Recall Solution:
Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9903566
Notice Date: May 3, 2021
Recall Date: Mar 24, 2021
Jayco, Inc.
NHTSA Campaign: 20V667000 SAFETY RECALL
1.1K Vehicles Affected
Recall Date: Oct 29, 2020
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Alante, Precept, Entegra Vision, 2021 Jayco Precept Prestige, Entegra Vision XL, and Emblem motorhomes built on a Ford F-53 chassis. The engine covers may not contain sufficient heat insulation, causing the interior surface temperatures to be excessive.

Potential Risk:
Excessive surface temperatures can increase the risk of injury to the occupants.
FREE Recall Solution:
Jayco will notify owners, and dealers will install an additional insulation insert, and a foam seal on the outer edge of the cover, free of charge. The recall began December 28, 2020. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903527.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9903527
Notice Date: Dec 28, 2020
Recall Date: Oct 29, 2020
Jayco, Inc.
NHTSA Campaign: 20V337000 SAFETY RECALL
449 Vehicles Affected
Recall Date: Jun 9, 2020
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

Potential Risk:
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
FREE Recall Solution:
Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901508
Notice Date: Jun 15, 2020
Recall Date: Jun 9, 2020

Consumer Complaints

10 Complaints
Jayco, Inc.
Campaign: 11555239 Other
Nov 15, 2023
Defect Description:

STEERING

Potential Consequences:

Gears in steering gear box must be "sloppy". Constantly needing to correct to drive a straight line down the road. I have gone to "Safety Plus Steering Control" and had them install the proper Control arm, thinking this would solve the problem. It has not. The constant correcting of the steering going down the road is tiring. I believe the gearbox is the problem. This has been a problem ever since I bought it new in 2020, and is getting worse. Thank you

Corrective Action:

Gears in steering gear box must be "sloppy". Constantly needing to correct to drive a straight line down the road. I have gone to "Safety Plus Steering Control" and had them install the proper Control arm, thinking this would solve the problem. It has not. The constant correcting of the steering going down the road is tiring. I believe the gearbox is the problem. This has been a problem ever since I bought it new in 2020, and is getting worse. Thank you

Additional Notes:

Gears in steering gear box must be "sloppy". Constantly needing to correct to drive a straight line down the road. I have gone to "Safety Plus Steering Control" and had them install the proper Control arm, thinking this would solve the problem. It has not. The constant correcting of the steering going down the road is tiring. I believe the gearbox is the problem. This has been a problem ever since I bought it new in 2020, and is getting worse. Thank you

Manufacturer: JAYCO
Mfg Campaign: 11555239
Notice Date: Nov 15, 2023
Recall Date: Nov 15, 2023
Jayco, Inc.
Campaign: 11511589 Other
Mar 13, 2023
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2020 Jayco Precept RV constructed on a 2019 Ford F-53 chassis. The contact stated that while driving at approximately 65 MPH, the screws used to secure the brackets holding the 300-pound refrigerator failed, and the refrigerator became unsecured, causing the 25-foot long passenger’s side slider to detach. The cause of the failure was not yet determined. The contact stated that the failure had previously occurred on multiple occasions and the passenger’s side slide brake and Hydraulic pump were replaced. Additionally, the overhead passenger’s side bed had detached from the wall nearly causing injuries to his wife. The local dealer and manufacturer were notified of the failures. The failure mileage was 2,000.

Corrective Action:

The contact owns a 2020 Jayco Precept RV constructed on a 2019 Ford F-53 chassis. The contact stated that while driving at approximately 65 MPH, the screws used to secure the brackets holding the 300-pound refrigerator failed, and the refrigerator became unsecured, causing the 25-foot long passenger’s side slider to detach. The cause of the failure was not yet determined. The contact stated that the failure had previously occurred on multiple occasions and the passenger’s side slide brake and Hydraulic pump were replaced. Additionally, the overhead passenger’s side bed had detached from the wall nearly causing injuries to his wife. The local dealer and manufacturer were notified of the failures. The failure mileage was 2,000.

Additional Notes:

The contact owns a 2020 Jayco Precept RV constructed on a 2019 Ford F-53 chassis. The contact stated that while driving at approximately 65 MPH, the screws used to secure the brackets holding the 300-pound refrigerator failed, and the refrigerator became unsecured, causing the 25-foot long passenger’s side slider to detach. The cause of the failure was not yet determined. The contact stated that the failure had previously occurred on multiple occasions and the passenger’s side slide brake and Hydraulic pump were replaced. Additionally, the overhead passenger’s side bed had detached from the wall nearly causing injuries to his wife. The local dealer and manufacturer were notified of the failures. The failure mileage was 2,000.

Manufacturer: JAYCO
Mfg Campaign: 11511589
Notice Date: Mar 13, 2023
Recall Date: Mar 13, 2023
Jayco, Inc.
Campaign: 11511589 Other
Mar 13, 2023
Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2020 Jayco Precept RV constructed on a 2019 Ford F-53 chassis. The contact stated that while driving at approximately 65 MPH, the screws used to secure the brackets holding the 300-pound refrigerator failed, and the refrigerator became unsecured, causing the 25-foot long passenger’s side slider to detach. The cause of the failure was not yet determined. The contact stated that the failure had previously occurred on multiple occasions and the passenger’s side slide brake and Hydraulic pump were replaced. Additionally, the overhead passenger’s side bed had detached from the wall nearly causing injuries to his wife. The local dealer and manufacturer were notified of the failures. The failure mileage was 2,000.

Corrective Action:

The contact owns a 2020 Jayco Precept RV constructed on a 2019 Ford F-53 chassis. The contact stated that while driving at approximately 65 MPH, the screws used to secure the brackets holding the 300-pound refrigerator failed, and the refrigerator became unsecured, causing the 25-foot long passenger’s side slider to detach. The cause of the failure was not yet determined. The contact stated that the failure had previously occurred on multiple occasions and the passenger’s side slide brake and Hydraulic pump were replaced. Additionally, the overhead passenger’s side bed had detached from the wall nearly causing injuries to his wife. The local dealer and manufacturer were notified of the failures. The failure mileage was 2,000.

Additional Notes:

The contact owns a 2020 Jayco Precept RV constructed on a 2019 Ford F-53 chassis. The contact stated that while driving at approximately 65 MPH, the screws used to secure the brackets holding the 300-pound refrigerator failed, and the refrigerator became unsecured, causing the 25-foot long passenger’s side slider to detach. The cause of the failure was not yet determined. The contact stated that the failure had previously occurred on multiple occasions and the passenger’s side slide brake and Hydraulic pump were replaced. Additionally, the overhead passenger’s side bed had detached from the wall nearly causing injuries to his wife. The local dealer and manufacturer were notified of the failures. The failure mileage was 2,000.

Manufacturer: JAYCO
Mfg Campaign: 11511589
Notice Date: Mar 13, 2023
Recall Date: Mar 13, 2023
Jayco, Inc.
Campaign: 11414959 Other
May 3, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

WE HAVE MULTIPLE ISSUES WITH CYLINDER MISFIRE CODES. THE SMART JUNCTION BOX, WIRING AND SPARK PLUGS HAVE BEEN REPLACED BUT WE REPEATEDLY TAKE OUR MOTORHOME TO FORD FOR REPAIRS. AT ONLY 5600 MILES WE HAVE NOT BEEN ABLE TO TRAVEL CONSISTENTLY.

Corrective Action:

WE HAVE MULTIPLE ISSUES WITH CYLINDER MISFIRE CODES. THE SMART JUNCTION BOX, WIRING AND SPARK PLUGS HAVE BEEN REPLACED BUT WE REPEATEDLY TAKE OUR MOTORHOME TO FORD FOR REPAIRS. AT ONLY 5600 MILES WE HAVE NOT BEEN ABLE TO TRAVEL CONSISTENTLY.

Additional Notes:

WE HAVE MULTIPLE ISSUES WITH CYLINDER MISFIRE CODES. THE SMART JUNCTION BOX, WIRING AND SPARK PLUGS HAVE BEEN REPLACED BUT WE REPEATEDLY TAKE OUR MOTORHOME TO FORD FOR REPAIRS. AT ONLY 5600 MILES WE HAVE NOT BEEN ABLE TO TRAVEL CONSISTENTLY.

Manufacturer: JAYCO
Mfg Campaign: 11414959
Notice Date: May 3, 2021
Recall Date: May 3, 2021
Jayco, Inc.
Campaign: 11414959 Other
May 3, 2021
Defect Description:

ENGINE

Potential Consequences:

WE HAVE MULTIPLE ISSUES WITH CYLINDER MISFIRE CODES. THE SMART JUNCTION BOX, WIRING AND SPARK PLUGS HAVE BEEN REPLACED BUT WE REPEATEDLY TAKE OUR MOTORHOME TO FORD FOR REPAIRS. AT ONLY 5600 MILES WE HAVE NOT BEEN ABLE TO TRAVEL CONSISTENTLY.

Corrective Action:

WE HAVE MULTIPLE ISSUES WITH CYLINDER MISFIRE CODES. THE SMART JUNCTION BOX, WIRING AND SPARK PLUGS HAVE BEEN REPLACED BUT WE REPEATEDLY TAKE OUR MOTORHOME TO FORD FOR REPAIRS. AT ONLY 5600 MILES WE HAVE NOT BEEN ABLE TO TRAVEL CONSISTENTLY.

Additional Notes:

WE HAVE MULTIPLE ISSUES WITH CYLINDER MISFIRE CODES. THE SMART JUNCTION BOX, WIRING AND SPARK PLUGS HAVE BEEN REPLACED BUT WE REPEATEDLY TAKE OUR MOTORHOME TO FORD FOR REPAIRS. AT ONLY 5600 MILES WE HAVE NOT BEEN ABLE TO TRAVEL CONSISTENTLY.

Manufacturer: JAYCO
Mfg Campaign: 11414959
Notice Date: May 3, 2021
Recall Date: May 3, 2021
Jayco, Inc.
Campaign: 11389571 Other
Jan 23, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

DOGHOUSE BECOMES EXTREMELY HOT WHILE TRAVELLING. IT MELTS CANDY, GUM, MINTS SETTING IN THE CUPHOLDER OR CELLPHONE TRAY. CANNOT REST BAREFOOT ON THE DOGHOUSE..IT WAS FIRST NOTED SHORTLY AFTER DELIVERY OCT 2019. WE ADDRESSED IT WITH SERVICE DEPARTMENT WHO INFORMED US JAYCO WOULD DO NOTHING UNLESS THERE NEEDED TO BE OTHER REPAIRS REQUIRING DASH REMOVAL. HEAT CONTINUES TO BE AN ISSUE.

Corrective Action:

DOGHOUSE BECOMES EXTREMELY HOT WHILE TRAVELLING. IT MELTS CANDY, GUM, MINTS SETTING IN THE CUPHOLDER OR CELLPHONE TRAY. CANNOT REST BAREFOOT ON THE DOGHOUSE..IT WAS FIRST NOTED SHORTLY AFTER DELIVERY OCT 2019. WE ADDRESSED IT WITH SERVICE DEPARTMENT WHO INFORMED US JAYCO WOULD DO NOTHING UNLESS THERE NEEDED TO BE OTHER REPAIRS REQUIRING DASH REMOVAL. HEAT CONTINUES TO BE AN ISSUE.

Additional Notes:

DOGHOUSE BECOMES EXTREMELY HOT WHILE TRAVELLING. IT MELTS CANDY, GUM, MINTS SETTING IN THE CUPHOLDER OR CELLPHONE TRAY. CANNOT REST BAREFOOT ON THE DOGHOUSE..IT WAS FIRST NOTED SHORTLY AFTER DELIVERY OCT 2019. WE ADDRESSED IT WITH SERVICE DEPARTMENT WHO INFORMED US JAYCO WOULD DO NOTHING UNLESS THERE NEEDED TO BE OTHER REPAIRS REQUIRING DASH REMOVAL. HEAT CONTINUES TO BE AN ISSUE.

Manufacturer: JAYCO
Mfg Campaign: 11389571
Notice Date: Jan 23, 2021
Recall Date: Jan 23, 2021
Jayco, Inc.
Campaign: 11385806 Other
Dec 31, 2020
Defect Description:

SEATS

Potential Consequences:

CAN NOT ADJUST DRIVER SEAT SO THAT SMALLER DRIVERS CAN REACH THE GAS AND BRAKE PEDALS. I AM 5'1". EVEN WITH THE SEAT AS FAR FORWARD AND LOW AS POSSIBLE I HAVE TO WEAR PLATFORM SHOES IN ORDER TO DRIVE THE RV.

Corrective Action:

CAN NOT ADJUST DRIVER SEAT SO THAT SMALLER DRIVERS CAN REACH THE GAS AND BRAKE PEDALS. I AM 5'1". EVEN WITH THE SEAT AS FAR FORWARD AND LOW AS POSSIBLE I HAVE TO WEAR PLATFORM SHOES IN ORDER TO DRIVE THE RV.

Additional Notes:

CAN NOT ADJUST DRIVER SEAT SO THAT SMALLER DRIVERS CAN REACH THE GAS AND BRAKE PEDALS. I AM 5'1". EVEN WITH THE SEAT AS FAR FORWARD AND LOW AS POSSIBLE I HAVE TO WEAR PLATFORM SHOES IN ORDER TO DRIVE THE RV.

Manufacturer: JAYCO
Mfg Campaign: 11385806
Notice Date: Dec 31, 2020
Recall Date: Dec 31, 2020
Jayco, Inc.
Campaign: 11352159 Other
Aug 30, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I HAVE BEEN HAVING ELECTRICAL ISSUES, CURRENT PARTS ON ORDER AT REPAIR SHOP. I HAD SOME MORE ELECTRICAL ISSUES DEVELOP. I FOUND THAT THERE ARE MELTING WIRES AND THE PLASTIC STORAGE BIN ABOVE THERE AREA ALSO HAS MELTED. ALL THIS DAMAGE IS IN FRONT OF THE CATALYTIC CONVERTER WHERE THE LEFT AND RIGHT EXHAUST JOIN. IT GOT SO HOT TO MELT THE PLASTIC BOX. IF THIS CONTINUED, IT COULD EASILY CATCH FIRE. THE ELECTRICAL WIRES CAN CAUSE A FIRE. MY WIFE REFUSED TO RIDE IN THE RV NOW WHEN WE MOVED, SHE FOLLOWED IN THE CAR. I HAVE SEVERAL WARRANTY ISSUE GOING, EXPECTED WITH NEW. THIS ISSUE IS VERY SERIOUS AND NEEDS IMMEDIATE ATTENTION. PLEASE FOLLOW UP WITH QUESTIONS OR REQUEST FOR MORE INFORMATION.

Corrective Action:

I HAVE BEEN HAVING ELECTRICAL ISSUES, CURRENT PARTS ON ORDER AT REPAIR SHOP. I HAD SOME MORE ELECTRICAL ISSUES DEVELOP. I FOUND THAT THERE ARE MELTING WIRES AND THE PLASTIC STORAGE BIN ABOVE THERE AREA ALSO HAS MELTED. ALL THIS DAMAGE IS IN FRONT OF THE CATALYTIC CONVERTER WHERE THE LEFT AND RIGHT EXHAUST JOIN. IT GOT SO HOT TO MELT THE PLASTIC BOX. IF THIS CONTINUED, IT COULD EASILY CATCH FIRE. THE ELECTRICAL WIRES CAN CAUSE A FIRE. MY WIFE REFUSED TO RIDE IN THE RV NOW WHEN WE MOVED, SHE FOLLOWED IN THE CAR. I HAVE SEVERAL WARRANTY ISSUE GOING, EXPECTED WITH NEW. THIS ISSUE IS VERY SERIOUS AND NEEDS IMMEDIATE ATTENTION. PLEASE FOLLOW UP WITH QUESTIONS OR REQUEST FOR MORE INFORMATION.

Additional Notes:

I HAVE BEEN HAVING ELECTRICAL ISSUES, CURRENT PARTS ON ORDER AT REPAIR SHOP. I HAD SOME MORE ELECTRICAL ISSUES DEVELOP. I FOUND THAT THERE ARE MELTING WIRES AND THE PLASTIC STORAGE BIN ABOVE THERE AREA ALSO HAS MELTED. ALL THIS DAMAGE IS IN FRONT OF THE CATALYTIC CONVERTER WHERE THE LEFT AND RIGHT EXHAUST JOIN. IT GOT SO HOT TO MELT THE PLASTIC BOX. IF THIS CONTINUED, IT COULD EASILY CATCH FIRE. THE ELECTRICAL WIRES CAN CAUSE A FIRE. MY WIFE REFUSED TO RIDE IN THE RV NOW WHEN WE MOVED, SHE FOLLOWED IN THE CAR. I HAVE SEVERAL WARRANTY ISSUE GOING, EXPECTED WITH NEW. THIS ISSUE IS VERY SERIOUS AND NEEDS IMMEDIATE ATTENTION. PLEASE FOLLOW UP WITH QUESTIONS OR REQUEST FOR MORE INFORMATION.

Manufacturer: JAYCO
Mfg Campaign: 11352159
Notice Date: Aug 30, 2020
Recall Date: Aug 30, 2020
Jayco, Inc.
Campaign: 11352159 Other
Aug 30, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I HAVE BEEN HAVING ELECTRICAL ISSUES, CURRENT PARTS ON ORDER AT REPAIR SHOP. I HAD SOME MORE ELECTRICAL ISSUES DEVELOP. I FOUND THAT THERE ARE MELTING WIRES AND THE PLASTIC STORAGE BIN ABOVE THERE AREA ALSO HAS MELTED. ALL THIS DAMAGE IS IN FRONT OF THE CATALYTIC CONVERTER WHERE THE LEFT AND RIGHT EXHAUST JOIN. IT GOT SO HOT TO MELT THE PLASTIC BOX. IF THIS CONTINUED, IT COULD EASILY CATCH FIRE. THE ELECTRICAL WIRES CAN CAUSE A FIRE. MY WIFE REFUSED TO RIDE IN THE RV NOW WHEN WE MOVED, SHE FOLLOWED IN THE CAR. I HAVE SEVERAL WARRANTY ISSUE GOING, EXPECTED WITH NEW. THIS ISSUE IS VERY SERIOUS AND NEEDS IMMEDIATE ATTENTION. PLEASE FOLLOW UP WITH QUESTIONS OR REQUEST FOR MORE INFORMATION.

Corrective Action:

I HAVE BEEN HAVING ELECTRICAL ISSUES, CURRENT PARTS ON ORDER AT REPAIR SHOP. I HAD SOME MORE ELECTRICAL ISSUES DEVELOP. I FOUND THAT THERE ARE MELTING WIRES AND THE PLASTIC STORAGE BIN ABOVE THERE AREA ALSO HAS MELTED. ALL THIS DAMAGE IS IN FRONT OF THE CATALYTIC CONVERTER WHERE THE LEFT AND RIGHT EXHAUST JOIN. IT GOT SO HOT TO MELT THE PLASTIC BOX. IF THIS CONTINUED, IT COULD EASILY CATCH FIRE. THE ELECTRICAL WIRES CAN CAUSE A FIRE. MY WIFE REFUSED TO RIDE IN THE RV NOW WHEN WE MOVED, SHE FOLLOWED IN THE CAR. I HAVE SEVERAL WARRANTY ISSUE GOING, EXPECTED WITH NEW. THIS ISSUE IS VERY SERIOUS AND NEEDS IMMEDIATE ATTENTION. PLEASE FOLLOW UP WITH QUESTIONS OR REQUEST FOR MORE INFORMATION.

Additional Notes:

I HAVE BEEN HAVING ELECTRICAL ISSUES, CURRENT PARTS ON ORDER AT REPAIR SHOP. I HAD SOME MORE ELECTRICAL ISSUES DEVELOP. I FOUND THAT THERE ARE MELTING WIRES AND THE PLASTIC STORAGE BIN ABOVE THERE AREA ALSO HAS MELTED. ALL THIS DAMAGE IS IN FRONT OF THE CATALYTIC CONVERTER WHERE THE LEFT AND RIGHT EXHAUST JOIN. IT GOT SO HOT TO MELT THE PLASTIC BOX. IF THIS CONTINUED, IT COULD EASILY CATCH FIRE. THE ELECTRICAL WIRES CAN CAUSE A FIRE. MY WIFE REFUSED TO RIDE IN THE RV NOW WHEN WE MOVED, SHE FOLLOWED IN THE CAR. I HAVE SEVERAL WARRANTY ISSUE GOING, EXPECTED WITH NEW. THIS ISSUE IS VERY SERIOUS AND NEEDS IMMEDIATE ATTENTION. PLEASE FOLLOW UP WITH QUESTIONS OR REQUEST FOR MORE INFORMATION.

Manufacturer: JAYCO
Mfg Campaign: 11352159
Notice Date: Aug 30, 2020
Recall Date: Aug 30, 2020
Jayco, Inc.
Campaign: 11352159 Other
Aug 30, 2020
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

I HAVE BEEN HAVING ELECTRICAL ISSUES, CURRENT PARTS ON ORDER AT REPAIR SHOP. I HAD SOME MORE ELECTRICAL ISSUES DEVELOP. I FOUND THAT THERE ARE MELTING WIRES AND THE PLASTIC STORAGE BIN ABOVE THERE AREA ALSO HAS MELTED. ALL THIS DAMAGE IS IN FRONT OF THE CATALYTIC CONVERTER WHERE THE LEFT AND RIGHT EXHAUST JOIN. IT GOT SO HOT TO MELT THE PLASTIC BOX. IF THIS CONTINUED, IT COULD EASILY CATCH FIRE. THE ELECTRICAL WIRES CAN CAUSE A FIRE. MY WIFE REFUSED TO RIDE IN THE RV NOW WHEN WE MOVED, SHE FOLLOWED IN THE CAR. I HAVE SEVERAL WARRANTY ISSUE GOING, EXPECTED WITH NEW. THIS ISSUE IS VERY SERIOUS AND NEEDS IMMEDIATE ATTENTION. PLEASE FOLLOW UP WITH QUESTIONS OR REQUEST FOR MORE INFORMATION.

Corrective Action:

I HAVE BEEN HAVING ELECTRICAL ISSUES, CURRENT PARTS ON ORDER AT REPAIR SHOP. I HAD SOME MORE ELECTRICAL ISSUES DEVELOP. I FOUND THAT THERE ARE MELTING WIRES AND THE PLASTIC STORAGE BIN ABOVE THERE AREA ALSO HAS MELTED. ALL THIS DAMAGE IS IN FRONT OF THE CATALYTIC CONVERTER WHERE THE LEFT AND RIGHT EXHAUST JOIN. IT GOT SO HOT TO MELT THE PLASTIC BOX. IF THIS CONTINUED, IT COULD EASILY CATCH FIRE. THE ELECTRICAL WIRES CAN CAUSE A FIRE. MY WIFE REFUSED TO RIDE IN THE RV NOW WHEN WE MOVED, SHE FOLLOWED IN THE CAR. I HAVE SEVERAL WARRANTY ISSUE GOING, EXPECTED WITH NEW. THIS ISSUE IS VERY SERIOUS AND NEEDS IMMEDIATE ATTENTION. PLEASE FOLLOW UP WITH QUESTIONS OR REQUEST FOR MORE INFORMATION.

Additional Notes:

I HAVE BEEN HAVING ELECTRICAL ISSUES, CURRENT PARTS ON ORDER AT REPAIR SHOP. I HAD SOME MORE ELECTRICAL ISSUES DEVELOP. I FOUND THAT THERE ARE MELTING WIRES AND THE PLASTIC STORAGE BIN ABOVE THERE AREA ALSO HAS MELTED. ALL THIS DAMAGE IS IN FRONT OF THE CATALYTIC CONVERTER WHERE THE LEFT AND RIGHT EXHAUST JOIN. IT GOT SO HOT TO MELT THE PLASTIC BOX. IF THIS CONTINUED, IT COULD EASILY CATCH FIRE. THE ELECTRICAL WIRES CAN CAUSE A FIRE. MY WIFE REFUSED TO RIDE IN THE RV NOW WHEN WE MOVED, SHE FOLLOWED IN THE CAR. I HAVE SEVERAL WARRANTY ISSUE GOING, EXPECTED WITH NEW. THIS ISSUE IS VERY SERIOUS AND NEEDS IMMEDIATE ATTENTION. PLEASE FOLLOW UP WITH QUESTIONS OR REQUEST FOR MORE INFORMATION.

Manufacturer: JAYCO
Mfg Campaign: 11352159
Notice Date: Aug 30, 2020
Recall Date: Aug 30, 2020

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