JAYCO PRECEPT 2016

Complete listing of complaints and recalls for this vehicle

9
Complaints
4
Recalls

Complaints & Recalls

9 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 19V705000 SAFETY RECALL
1.7K Vehicles Affected
Recall Date: Oct 3, 2019
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2014-2018 Precept motorhomes built on Ford F53 chassis. The hydraulic lines may have been incorrectly routed too close to the exhaust without a heat shield.

Potential Risk:
Incorrect routing of the hydraulic line can cause the line to melt from the exhaust heat, resulting in a loss of braking, increasing the risk of a crash or fire.
FREE Recall Solution:
Jayco will notify owners, and dealers will inspect and correct the hydraulic line routing as necessary and install a heat shield, free of charge. The recall began November 14, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903440.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9903440
Notice Date: Nov 14, 2019
Recall Date: Oct 3, 2019
Jayco, Inc.
NHTSA Campaign: 19V270000 SAFETY RECALL
4.5K Vehicles Affected
Recall Date: Apr 2, 2019
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2014-2019 Precept, 2016-2019 Alante and 2019 Precept Prestige motorhomes built on a Ford F53 chassis. The blower motor electrical circuit may be missing the 25amp fuse, possibly resulting in overheating of the wiring.

Potential Risk:
If the wiring in the circuit overheats, it can increase the risk of fire.
FREE Recall Solution:
Jayco has notified owners, and dealers will install a 25amp fuse, free of charge. The recall began April 16, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903432.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9903432
Notice Date: Apr 16, 2019
Recall Date: Apr 2, 2019
Jayco, Inc.
NHTSA Campaign: 16V905000 SAFETY RECALL
680 Vehicles Affected
Recall Date: Dec 15, 2016
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain model year 2016 Alante and Precept motorhomes manufactured August 10, 2015, to March 15, 2016. The wiring for the entrance steps may be incorrectly installed, and as a result, the steps may unexpectedly retract.

Potential Risk:
If the steps retract on their own, a person trying to enter or exit the motorhome may fall, increasing their risk of injury.
FREE Recall Solution:
Jayco will notify owners, and dealers will inspect the entrance step wiring, correcting the wiring as necessary, free of charge. The recall began on January 18, 2017. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903340.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9903340
Notice Date: Jan 18, 2017
Recall Date: Dec 15, 2016
Jayco, Inc.
NHTSA Campaign: 16V561000 SAFETY RECALL
1.2K Vehicles Affected
Recall Date: Jul 27, 2016
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Alante and Precept motorhomes manufactured October 13, 2014, to June 23, 2016. The affected vehicles have a driver seat that may loosen and detach from the seat base as a result of the seat having been swiveled around.

Potential Risk:
If the seat detaches from the seat base while vehicle is being driven, the operator may lose control, increasing the risk of a crash.
FREE Recall Solution:
Jayco has notified owners, and dealers will install a jam nut on top of the seat base nut, free of charge. The recall began on August 16, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903310.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9903310
Notice Date: Aug 16, 2016
Recall Date: Jul 27, 2016

Consumer Complaints

9 Complaints
Jayco, Inc.
Campaign: 11349367 Other
Aug 15, 2020
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

DURING HEAVY RAINS THE WIPERS STOPPED WORKING. THE CONTROLS ACTIVATE BUT THE CONTROLLER / MOTOR DOESN'T MOVE THE WIPER BLADES.

Corrective Action:

DURING HEAVY RAINS THE WIPERS STOPPED WORKING. THE CONTROLS ACTIVATE BUT THE CONTROLLER / MOTOR DOESN'T MOVE THE WIPER BLADES.

Additional Notes:

DURING HEAVY RAINS THE WIPERS STOPPED WORKING. THE CONTROLS ACTIVATE BUT THE CONTROLLER / MOTOR DOESN'T MOVE THE WIPER BLADES.

Manufacturer: JAYCO
Mfg Campaign: 11349367
Notice Date: Aug 15, 2020
Recall Date: Aug 15, 2020
Jayco, Inc.
Campaign: 11034828 Other
Oct 16, 2017
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

HEARD LOUD BANGING NOISE AND A STEEL PLATE BEHIND DUAL PASSENGER SIDE REAR TIRE CAME OFF. *BF UPDATED 10/17/2017*JS

Corrective Action:

HEARD LOUD BANGING NOISE AND A STEEL PLATE BEHIND DUAL PASSENGER SIDE REAR TIRE CAME OFF. *BF UPDATED 10/17/2017*JS

Additional Notes:

HEARD LOUD BANGING NOISE AND A STEEL PLATE BEHIND DUAL PASSENGER SIDE REAR TIRE CAME OFF. *BF UPDATED 10/17/2017*JS

Manufacturer: JAYCO
Mfg Campaign: 11034828
Notice Date: Oct 16, 2017
Recall Date: Oct 16, 2017
Jayco, Inc.
Campaign: 11034828 Other
Oct 16, 2017
Defect Description:

STRUCTURE

Potential Consequences:

HEARD LOUD BANGING NOISE AND A STEEL PLATE BEHIND DUAL PASSENGER SIDE REAR TIRE CAME OFF. *BF UPDATED 10/17/2017*JS

Corrective Action:

HEARD LOUD BANGING NOISE AND A STEEL PLATE BEHIND DUAL PASSENGER SIDE REAR TIRE CAME OFF. *BF UPDATED 10/17/2017*JS

Additional Notes:

HEARD LOUD BANGING NOISE AND A STEEL PLATE BEHIND DUAL PASSENGER SIDE REAR TIRE CAME OFF. *BF UPDATED 10/17/2017*JS

Manufacturer: JAYCO
Mfg Campaign: 11034828
Notice Date: Oct 16, 2017
Recall Date: Oct 16, 2017
Jayco, Inc.
Campaign: 11023419 Other
Sep 14, 2017
Defect Description:

STRUCTURE:BODY

Potential Consequences:

TL* THE CONTACT OWNS A 2016 JAYCO PRECEPT. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 5 MPH, A METAL PIECE DETACHED FROM THE REAR PASSENGER SIDE THE VEHICLE. A LOCAL DEALER WAS NOT CONTACTED. THE RV WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SCHEDULED AN APPOINTMENT. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. UPDATED 11/06/17*LJ *BF CONSUMER STATED STILL NOT REPAIRED. VIN IS NOT VALID UPDATED 7/17/18*JB *TR

Corrective Action:

TL* THE CONTACT OWNS A 2016 JAYCO PRECEPT. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 5 MPH, A METAL PIECE DETACHED FROM THE REAR PASSENGER SIDE THE VEHICLE. A LOCAL DEALER WAS NOT CONTACTED. THE RV WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SCHEDULED AN APPOINTMENT. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. UPDATED 11/06/17*LJ *BF CONSUMER STATED STILL NOT REPAIRED. VIN IS NOT VALID UPDATED 7/17/18*JB *TR

Additional Notes:

TL* THE CONTACT OWNS A 2016 JAYCO PRECEPT. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 5 MPH, A METAL PIECE DETACHED FROM THE REAR PASSENGER SIDE THE VEHICLE. A LOCAL DEALER WAS NOT CONTACTED. THE RV WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SCHEDULED AN APPOINTMENT. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. UPDATED 11/06/17*LJ *BF CONSUMER STATED STILL NOT REPAIRED. VIN IS NOT VALID UPDATED 7/17/18*JB *TR

Manufacturer: JAYCO
Mfg Campaign: 11023419
Notice Date: Sep 14, 2017
Recall Date: Sep 14, 2017
Jayco, Inc.
Campaign: 11015230 Other
Aug 14, 2017
Defect Description:

STEERING

Potential Consequences:

TL* THE CONTACT OWNS A 2016 JAYCO PRECEPT 34 WITH A 2015 FORD F53 CHASSIS. WHILE DRIVING 55 MPH, THE VEHICLE INADVERTENTLY STEERED LEFT AND RIGHT. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE, BUT THE VEHICLE STILL VEERED LEFT AND RIGHT WITHOUT WARNING. THE CONTACT CALLED THE JAYCO MANUFACTURER AT (574) 825-5861 AND WAS INFORMED THAT IT WAS A FORD ISSUE. THE CONTACT WAS ADVISED TO TAKE THE RECREATIONAL VEHICLE TO A FORD DEALER. THE VEHICLE WAS TAKEN TO HEMBORG FORD (1900 HAMNER AVE, NORCO, CA 92860 (951) 737-6151), BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS THEN TAKEN TO REDLANDS TRUCK AND RV PERFORMANCE CENTER (510 AMIGOS DR, REDLANDS, CA 92373 (909) 792-0314) WHERE AN ALIGNMENT WAS COMPLETED AND A SAFE-T PLUS STEERING CONTROL UNIT WAS INSTALLED ALONG WITH A REAR TRAC BAR TO STOP THE VEERING FROM LEFT TO RIGHT. THE CONTACT WAS REIMBURSED FOR THE ALIGNMENT BY THE JAYCO MANUFACTURER. THE CONTACT STATED THAT THE FAILURE PERSISTED, BUT WAS NOT AS BAD. THE FOLLOWING YEAR, THE ISSUE RECURRED WHILE DRIVING 65 MPH. THE MANUFACTURER WAS NOT NOTIFIED OF THE RECENT FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.

Corrective Action:

TL* THE CONTACT OWNS A 2016 JAYCO PRECEPT 34 WITH A 2015 FORD F53 CHASSIS. WHILE DRIVING 55 MPH, THE VEHICLE INADVERTENTLY STEERED LEFT AND RIGHT. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE, BUT THE VEHICLE STILL VEERED LEFT AND RIGHT WITHOUT WARNING. THE CONTACT CALLED THE JAYCO MANUFACTURER AT (574) 825-5861 AND WAS INFORMED THAT IT WAS A FORD ISSUE. THE CONTACT WAS ADVISED TO TAKE THE RECREATIONAL VEHICLE TO A FORD DEALER. THE VEHICLE WAS TAKEN TO HEMBORG FORD (1900 HAMNER AVE, NORCO, CA 92860 (951) 737-6151), BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS THEN TAKEN TO REDLANDS TRUCK AND RV PERFORMANCE CENTER (510 AMIGOS DR, REDLANDS, CA 92373 (909) 792-0314) WHERE AN ALIGNMENT WAS COMPLETED AND A SAFE-T PLUS STEERING CONTROL UNIT WAS INSTALLED ALONG WITH A REAR TRAC BAR TO STOP THE VEERING FROM LEFT TO RIGHT. THE CONTACT WAS REIMBURSED FOR THE ALIGNMENT BY THE JAYCO MANUFACTURER. THE CONTACT STATED THAT THE FAILURE PERSISTED, BUT WAS NOT AS BAD. THE FOLLOWING YEAR, THE ISSUE RECURRED WHILE DRIVING 65 MPH. THE MANUFACTURER WAS NOT NOTIFIED OF THE RECENT FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.

Additional Notes:

TL* THE CONTACT OWNS A 2016 JAYCO PRECEPT 34 WITH A 2015 FORD F53 CHASSIS. WHILE DRIVING 55 MPH, THE VEHICLE INADVERTENTLY STEERED LEFT AND RIGHT. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE, BUT THE VEHICLE STILL VEERED LEFT AND RIGHT WITHOUT WARNING. THE CONTACT CALLED THE JAYCO MANUFACTURER AT (574) 825-5861 AND WAS INFORMED THAT IT WAS A FORD ISSUE. THE CONTACT WAS ADVISED TO TAKE THE RECREATIONAL VEHICLE TO A FORD DEALER. THE VEHICLE WAS TAKEN TO HEMBORG FORD (1900 HAMNER AVE, NORCO, CA 92860 (951) 737-6151), BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS THEN TAKEN TO REDLANDS TRUCK AND RV PERFORMANCE CENTER (510 AMIGOS DR, REDLANDS, CA 92373 (909) 792-0314) WHERE AN ALIGNMENT WAS COMPLETED AND A SAFE-T PLUS STEERING CONTROL UNIT WAS INSTALLED ALONG WITH A REAR TRAC BAR TO STOP THE VEERING FROM LEFT TO RIGHT. THE CONTACT WAS REIMBURSED FOR THE ALIGNMENT BY THE JAYCO MANUFACTURER. THE CONTACT STATED THAT THE FAILURE PERSISTED, BUT WAS NOT AS BAD. THE FOLLOWING YEAR, THE ISSUE RECURRED WHILE DRIVING 65 MPH. THE MANUFACTURER WAS NOT NOTIFIED OF THE RECENT FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.

Manufacturer: JAYCO
Mfg Campaign: 11015230
Notice Date: Aug 14, 2017
Recall Date: Aug 14, 2017
Jayco, Inc.
Campaign: 11015230 Other
Aug 14, 2017
Defect Description:

SUSPENSION

Potential Consequences:

TL* THE CONTACT OWNS A 2016 JAYCO PRECEPT 34 WITH A 2015 FORD F53 CHASSIS. WHILE DRIVING 55 MPH, THE VEHICLE INADVERTENTLY STEERED LEFT AND RIGHT. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE, BUT THE VEHICLE STILL VEERED LEFT AND RIGHT WITHOUT WARNING. THE CONTACT CALLED THE JAYCO MANUFACTURER AT (574) 825-5861 AND WAS INFORMED THAT IT WAS A FORD ISSUE. THE CONTACT WAS ADVISED TO TAKE THE RECREATIONAL VEHICLE TO A FORD DEALER. THE VEHICLE WAS TAKEN TO HEMBORG FORD (1900 HAMNER AVE, NORCO, CA 92860 (951) 737-6151), BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS THEN TAKEN TO REDLANDS TRUCK AND RV PERFORMANCE CENTER (510 AMIGOS DR, REDLANDS, CA 92373 (909) 792-0314) WHERE AN ALIGNMENT WAS COMPLETED AND A SAFE-T PLUS STEERING CONTROL UNIT WAS INSTALLED ALONG WITH A REAR TRAC BAR TO STOP THE VEERING FROM LEFT TO RIGHT. THE CONTACT WAS REIMBURSED FOR THE ALIGNMENT BY THE JAYCO MANUFACTURER. THE CONTACT STATED THAT THE FAILURE PERSISTED, BUT WAS NOT AS BAD. THE FOLLOWING YEAR, THE ISSUE RECURRED WHILE DRIVING 65 MPH. THE MANUFACTURER WAS NOT NOTIFIED OF THE RECENT FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.

Corrective Action:

TL* THE CONTACT OWNS A 2016 JAYCO PRECEPT 34 WITH A 2015 FORD F53 CHASSIS. WHILE DRIVING 55 MPH, THE VEHICLE INADVERTENTLY STEERED LEFT AND RIGHT. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE, BUT THE VEHICLE STILL VEERED LEFT AND RIGHT WITHOUT WARNING. THE CONTACT CALLED THE JAYCO MANUFACTURER AT (574) 825-5861 AND WAS INFORMED THAT IT WAS A FORD ISSUE. THE CONTACT WAS ADVISED TO TAKE THE RECREATIONAL VEHICLE TO A FORD DEALER. THE VEHICLE WAS TAKEN TO HEMBORG FORD (1900 HAMNER AVE, NORCO, CA 92860 (951) 737-6151), BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS THEN TAKEN TO REDLANDS TRUCK AND RV PERFORMANCE CENTER (510 AMIGOS DR, REDLANDS, CA 92373 (909) 792-0314) WHERE AN ALIGNMENT WAS COMPLETED AND A SAFE-T PLUS STEERING CONTROL UNIT WAS INSTALLED ALONG WITH A REAR TRAC BAR TO STOP THE VEERING FROM LEFT TO RIGHT. THE CONTACT WAS REIMBURSED FOR THE ALIGNMENT BY THE JAYCO MANUFACTURER. THE CONTACT STATED THAT THE FAILURE PERSISTED, BUT WAS NOT AS BAD. THE FOLLOWING YEAR, THE ISSUE RECURRED WHILE DRIVING 65 MPH. THE MANUFACTURER WAS NOT NOTIFIED OF THE RECENT FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.

Additional Notes:

TL* THE CONTACT OWNS A 2016 JAYCO PRECEPT 34 WITH A 2015 FORD F53 CHASSIS. WHILE DRIVING 55 MPH, THE VEHICLE INADVERTENTLY STEERED LEFT AND RIGHT. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE, BUT THE VEHICLE STILL VEERED LEFT AND RIGHT WITHOUT WARNING. THE CONTACT CALLED THE JAYCO MANUFACTURER AT (574) 825-5861 AND WAS INFORMED THAT IT WAS A FORD ISSUE. THE CONTACT WAS ADVISED TO TAKE THE RECREATIONAL VEHICLE TO A FORD DEALER. THE VEHICLE WAS TAKEN TO HEMBORG FORD (1900 HAMNER AVE, NORCO, CA 92860 (951) 737-6151), BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS THEN TAKEN TO REDLANDS TRUCK AND RV PERFORMANCE CENTER (510 AMIGOS DR, REDLANDS, CA 92373 (909) 792-0314) WHERE AN ALIGNMENT WAS COMPLETED AND A SAFE-T PLUS STEERING CONTROL UNIT WAS INSTALLED ALONG WITH A REAR TRAC BAR TO STOP THE VEERING FROM LEFT TO RIGHT. THE CONTACT WAS REIMBURSED FOR THE ALIGNMENT BY THE JAYCO MANUFACTURER. THE CONTACT STATED THAT THE FAILURE PERSISTED, BUT WAS NOT AS BAD. THE FOLLOWING YEAR, THE ISSUE RECURRED WHILE DRIVING 65 MPH. THE MANUFACTURER WAS NOT NOTIFIED OF THE RECENT FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.

Manufacturer: JAYCO
Mfg Campaign: 11015230
Notice Date: Aug 14, 2017
Recall Date: Aug 14, 2017
Jayco, Inc.
Campaign: 10910206 Other
Sep 28, 2016
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

SINCE JUNE, 2016, MY BRAND NEW JAYCO PRECEPT 31UL MOTORHOME HAS BEEN AT THE MANTECA RV DEALERSHIP WHILE MULTIPLE ISSUES ARE BEING ADDRESSED. WHEN DRIVING IT, THE RV CONSTANTLY WANDERED ON THE ROAD LANE, REQUIRING CONSTANT CORRECTION TO KEEP IT TRACKING IN A STRAIGHT LINE. THE DANGEROUS PROBLEM WITH STEERING WAS REFERRED TO AN ALIGNMENT SHOP IN MANTECA. THE RECOMMENDED FIX WAS REPAIR OF THE CAMBERS. THIS HAS RESULTED IN THE STEERING WHEEL NOW OUT OF PLACE. THIS STEERING WHEEL PROBLEM WAS DISCUSSED FORD, THE MANUFACTURER OF THE CHASSIS, AS JAYCO FELT FORD SHOULD "FIX" IT. FORD SAID IT WAS FINE WHEN SOLD TO JAYCO. IT IS NOT THEIR RESPONSIBILITY TO "FIX" IT. JAYCO IS NOW SAYING IT'S NOT THEIR RESPONSIBILITY EITHER. THE STEERING WHEEL WAS IN NORMAL STEERING POSITION UNTIL THE ALIGNMENT SHOP DID THE CAMBER REPAIR. IT IS JAYCO'S RESPONSIBILITY TO REPAIR THIS. THE STEERING PROBLEM IS NOT THE ONLY PROBLEM WITH MY RV. IT IS ALSO AN ISSUE FOR OTHER OWNERS OF THE 2016 JAYCO PRECEPT 31UL. IT APPEARS TO BE A DEFECT IN THE MANUFACTURING. I QUESTION WHETHER THIS CONSTRUCTION WILL EVER BE COMPLETELY ABLE TO WORK AS EXPECTED. WHEN WE HAD THE USE OF THE MOTORHOME FOR FOUR DAYS IN AUGUST (WHILE WE WERE STILL WAITING FOR THE ADDITIONAL PROBLEMS TO BE CORRECTED), WE DROVE TO SOUTHERN OREGON. AT ONE POINT IN THE TRIP, WE HEARD SEVERAL VERY LOUD BANGING NOISES - LIKE BOLTS POPPING - UNDERNEATH THE PASSENGER SIDE IN THE MOTOR LOCATION. I DON'T TRUST THE CONSTRUCTION OF THIS MOTORHOME. IT IS VERY APPARENT THAT QUALITY CONTROL WAS COMPLETELY MISSING WHEN THIS RV WAS MANUFACTURED. WE HAVE USED IT FOR FIVE DAYS TOTAL. THE REST OF THE TIME, IT HAS BEEN AT MANTECA RV. NOW JAYCO IS REFUSING RESPONSIBILITY FOR THE STEERING WHEEL PROBLEM. WE HAVE NOT DRIVEN THE RV SINCE THE CAMBER "FIX" THAT HAS NOW CAUSED THE STEERING WHEEL SITUATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Corrective Action:

SINCE JUNE, 2016, MY BRAND NEW JAYCO PRECEPT 31UL MOTORHOME HAS BEEN AT THE MANTECA RV DEALERSHIP WHILE MULTIPLE ISSUES ARE BEING ADDRESSED. WHEN DRIVING IT, THE RV CONSTANTLY WANDERED ON THE ROAD LANE, REQUIRING CONSTANT CORRECTION TO KEEP IT TRACKING IN A STRAIGHT LINE. THE DANGEROUS PROBLEM WITH STEERING WAS REFERRED TO AN ALIGNMENT SHOP IN MANTECA. THE RECOMMENDED FIX WAS REPAIR OF THE CAMBERS. THIS HAS RESULTED IN THE STEERING WHEEL NOW OUT OF PLACE. THIS STEERING WHEEL PROBLEM WAS DISCUSSED FORD, THE MANUFACTURER OF THE CHASSIS, AS JAYCO FELT FORD SHOULD "FIX" IT. FORD SAID IT WAS FINE WHEN SOLD TO JAYCO. IT IS NOT THEIR RESPONSIBILITY TO "FIX" IT. JAYCO IS NOW SAYING IT'S NOT THEIR RESPONSIBILITY EITHER. THE STEERING WHEEL WAS IN NORMAL STEERING POSITION UNTIL THE ALIGNMENT SHOP DID THE CAMBER REPAIR. IT IS JAYCO'S RESPONSIBILITY TO REPAIR THIS. THE STEERING PROBLEM IS NOT THE ONLY PROBLEM WITH MY RV. IT IS ALSO AN ISSUE FOR OTHER OWNERS OF THE 2016 JAYCO PRECEPT 31UL. IT APPEARS TO BE A DEFECT IN THE MANUFACTURING. I QUESTION WHETHER THIS CONSTRUCTION WILL EVER BE COMPLETELY ABLE TO WORK AS EXPECTED. WHEN WE HAD THE USE OF THE MOTORHOME FOR FOUR DAYS IN AUGUST (WHILE WE WERE STILL WAITING FOR THE ADDITIONAL PROBLEMS TO BE CORRECTED), WE DROVE TO SOUTHERN OREGON. AT ONE POINT IN THE TRIP, WE HEARD SEVERAL VERY LOUD BANGING NOISES - LIKE BOLTS POPPING - UNDERNEATH THE PASSENGER SIDE IN THE MOTOR LOCATION. I DON'T TRUST THE CONSTRUCTION OF THIS MOTORHOME. IT IS VERY APPARENT THAT QUALITY CONTROL WAS COMPLETELY MISSING WHEN THIS RV WAS MANUFACTURED. WE HAVE USED IT FOR FIVE DAYS TOTAL. THE REST OF THE TIME, IT HAS BEEN AT MANTECA RV. NOW JAYCO IS REFUSING RESPONSIBILITY FOR THE STEERING WHEEL PROBLEM. WE HAVE NOT DRIVEN THE RV SINCE THE CAMBER "FIX" THAT HAS NOW CAUSED THE STEERING WHEEL SITUATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Additional Notes:

SINCE JUNE, 2016, MY BRAND NEW JAYCO PRECEPT 31UL MOTORHOME HAS BEEN AT THE MANTECA RV DEALERSHIP WHILE MULTIPLE ISSUES ARE BEING ADDRESSED. WHEN DRIVING IT, THE RV CONSTANTLY WANDERED ON THE ROAD LANE, REQUIRING CONSTANT CORRECTION TO KEEP IT TRACKING IN A STRAIGHT LINE. THE DANGEROUS PROBLEM WITH STEERING WAS REFERRED TO AN ALIGNMENT SHOP IN MANTECA. THE RECOMMENDED FIX WAS REPAIR OF THE CAMBERS. THIS HAS RESULTED IN THE STEERING WHEEL NOW OUT OF PLACE. THIS STEERING WHEEL PROBLEM WAS DISCUSSED FORD, THE MANUFACTURER OF THE CHASSIS, AS JAYCO FELT FORD SHOULD "FIX" IT. FORD SAID IT WAS FINE WHEN SOLD TO JAYCO. IT IS NOT THEIR RESPONSIBILITY TO "FIX" IT. JAYCO IS NOW SAYING IT'S NOT THEIR RESPONSIBILITY EITHER. THE STEERING WHEEL WAS IN NORMAL STEERING POSITION UNTIL THE ALIGNMENT SHOP DID THE CAMBER REPAIR. IT IS JAYCO'S RESPONSIBILITY TO REPAIR THIS. THE STEERING PROBLEM IS NOT THE ONLY PROBLEM WITH MY RV. IT IS ALSO AN ISSUE FOR OTHER OWNERS OF THE 2016 JAYCO PRECEPT 31UL. IT APPEARS TO BE A DEFECT IN THE MANUFACTURING. I QUESTION WHETHER THIS CONSTRUCTION WILL EVER BE COMPLETELY ABLE TO WORK AS EXPECTED. WHEN WE HAD THE USE OF THE MOTORHOME FOR FOUR DAYS IN AUGUST (WHILE WE WERE STILL WAITING FOR THE ADDITIONAL PROBLEMS TO BE CORRECTED), WE DROVE TO SOUTHERN OREGON. AT ONE POINT IN THE TRIP, WE HEARD SEVERAL VERY LOUD BANGING NOISES - LIKE BOLTS POPPING - UNDERNEATH THE PASSENGER SIDE IN THE MOTOR LOCATION. I DON'T TRUST THE CONSTRUCTION OF THIS MOTORHOME. IT IS VERY APPARENT THAT QUALITY CONTROL WAS COMPLETELY MISSING WHEN THIS RV WAS MANUFACTURED. WE HAVE USED IT FOR FIVE DAYS TOTAL. THE REST OF THE TIME, IT HAS BEEN AT MANTECA RV. NOW JAYCO IS REFUSING RESPONSIBILITY FOR THE STEERING WHEEL PROBLEM. WE HAVE NOT DRIVEN THE RV SINCE THE CAMBER "FIX" THAT HAS NOW CAUSED THE STEERING WHEEL SITUATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Manufacturer: JAYCO
Mfg Campaign: 10910206
Notice Date: Sep 28, 2016
Recall Date: Sep 28, 2016
Jayco, Inc.
Campaign: 10910206 Other
Sep 28, 2016
Defect Description:

STEERING

Potential Consequences:

SINCE JUNE, 2016, MY BRAND NEW JAYCO PRECEPT 31UL MOTORHOME HAS BEEN AT THE MANTECA RV DEALERSHIP WHILE MULTIPLE ISSUES ARE BEING ADDRESSED. WHEN DRIVING IT, THE RV CONSTANTLY WANDERED ON THE ROAD LANE, REQUIRING CONSTANT CORRECTION TO KEEP IT TRACKING IN A STRAIGHT LINE. THE DANGEROUS PROBLEM WITH STEERING WAS REFERRED TO AN ALIGNMENT SHOP IN MANTECA. THE RECOMMENDED FIX WAS REPAIR OF THE CAMBERS. THIS HAS RESULTED IN THE STEERING WHEEL NOW OUT OF PLACE. THIS STEERING WHEEL PROBLEM WAS DISCUSSED FORD, THE MANUFACTURER OF THE CHASSIS, AS JAYCO FELT FORD SHOULD "FIX" IT. FORD SAID IT WAS FINE WHEN SOLD TO JAYCO. IT IS NOT THEIR RESPONSIBILITY TO "FIX" IT. JAYCO IS NOW SAYING IT'S NOT THEIR RESPONSIBILITY EITHER. THE STEERING WHEEL WAS IN NORMAL STEERING POSITION UNTIL THE ALIGNMENT SHOP DID THE CAMBER REPAIR. IT IS JAYCO'S RESPONSIBILITY TO REPAIR THIS. THE STEERING PROBLEM IS NOT THE ONLY PROBLEM WITH MY RV. IT IS ALSO AN ISSUE FOR OTHER OWNERS OF THE 2016 JAYCO PRECEPT 31UL. IT APPEARS TO BE A DEFECT IN THE MANUFACTURING. I QUESTION WHETHER THIS CONSTRUCTION WILL EVER BE COMPLETELY ABLE TO WORK AS EXPECTED. WHEN WE HAD THE USE OF THE MOTORHOME FOR FOUR DAYS IN AUGUST (WHILE WE WERE STILL WAITING FOR THE ADDITIONAL PROBLEMS TO BE CORRECTED), WE DROVE TO SOUTHERN OREGON. AT ONE POINT IN THE TRIP, WE HEARD SEVERAL VERY LOUD BANGING NOISES - LIKE BOLTS POPPING - UNDERNEATH THE PASSENGER SIDE IN THE MOTOR LOCATION. I DON'T TRUST THE CONSTRUCTION OF THIS MOTORHOME. IT IS VERY APPARENT THAT QUALITY CONTROL WAS COMPLETELY MISSING WHEN THIS RV WAS MANUFACTURED. WE HAVE USED IT FOR FIVE DAYS TOTAL. THE REST OF THE TIME, IT HAS BEEN AT MANTECA RV. NOW JAYCO IS REFUSING RESPONSIBILITY FOR THE STEERING WHEEL PROBLEM. WE HAVE NOT DRIVEN THE RV SINCE THE CAMBER "FIX" THAT HAS NOW CAUSED THE STEERING WHEEL SITUATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Corrective Action:

SINCE JUNE, 2016, MY BRAND NEW JAYCO PRECEPT 31UL MOTORHOME HAS BEEN AT THE MANTECA RV DEALERSHIP WHILE MULTIPLE ISSUES ARE BEING ADDRESSED. WHEN DRIVING IT, THE RV CONSTANTLY WANDERED ON THE ROAD LANE, REQUIRING CONSTANT CORRECTION TO KEEP IT TRACKING IN A STRAIGHT LINE. THE DANGEROUS PROBLEM WITH STEERING WAS REFERRED TO AN ALIGNMENT SHOP IN MANTECA. THE RECOMMENDED FIX WAS REPAIR OF THE CAMBERS. THIS HAS RESULTED IN THE STEERING WHEEL NOW OUT OF PLACE. THIS STEERING WHEEL PROBLEM WAS DISCUSSED FORD, THE MANUFACTURER OF THE CHASSIS, AS JAYCO FELT FORD SHOULD "FIX" IT. FORD SAID IT WAS FINE WHEN SOLD TO JAYCO. IT IS NOT THEIR RESPONSIBILITY TO "FIX" IT. JAYCO IS NOW SAYING IT'S NOT THEIR RESPONSIBILITY EITHER. THE STEERING WHEEL WAS IN NORMAL STEERING POSITION UNTIL THE ALIGNMENT SHOP DID THE CAMBER REPAIR. IT IS JAYCO'S RESPONSIBILITY TO REPAIR THIS. THE STEERING PROBLEM IS NOT THE ONLY PROBLEM WITH MY RV. IT IS ALSO AN ISSUE FOR OTHER OWNERS OF THE 2016 JAYCO PRECEPT 31UL. IT APPEARS TO BE A DEFECT IN THE MANUFACTURING. I QUESTION WHETHER THIS CONSTRUCTION WILL EVER BE COMPLETELY ABLE TO WORK AS EXPECTED. WHEN WE HAD THE USE OF THE MOTORHOME FOR FOUR DAYS IN AUGUST (WHILE WE WERE STILL WAITING FOR THE ADDITIONAL PROBLEMS TO BE CORRECTED), WE DROVE TO SOUTHERN OREGON. AT ONE POINT IN THE TRIP, WE HEARD SEVERAL VERY LOUD BANGING NOISES - LIKE BOLTS POPPING - UNDERNEATH THE PASSENGER SIDE IN THE MOTOR LOCATION. I DON'T TRUST THE CONSTRUCTION OF THIS MOTORHOME. IT IS VERY APPARENT THAT QUALITY CONTROL WAS COMPLETELY MISSING WHEN THIS RV WAS MANUFACTURED. WE HAVE USED IT FOR FIVE DAYS TOTAL. THE REST OF THE TIME, IT HAS BEEN AT MANTECA RV. NOW JAYCO IS REFUSING RESPONSIBILITY FOR THE STEERING WHEEL PROBLEM. WE HAVE NOT DRIVEN THE RV SINCE THE CAMBER "FIX" THAT HAS NOW CAUSED THE STEERING WHEEL SITUATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Additional Notes:

SINCE JUNE, 2016, MY BRAND NEW JAYCO PRECEPT 31UL MOTORHOME HAS BEEN AT THE MANTECA RV DEALERSHIP WHILE MULTIPLE ISSUES ARE BEING ADDRESSED. WHEN DRIVING IT, THE RV CONSTANTLY WANDERED ON THE ROAD LANE, REQUIRING CONSTANT CORRECTION TO KEEP IT TRACKING IN A STRAIGHT LINE. THE DANGEROUS PROBLEM WITH STEERING WAS REFERRED TO AN ALIGNMENT SHOP IN MANTECA. THE RECOMMENDED FIX WAS REPAIR OF THE CAMBERS. THIS HAS RESULTED IN THE STEERING WHEEL NOW OUT OF PLACE. THIS STEERING WHEEL PROBLEM WAS DISCUSSED FORD, THE MANUFACTURER OF THE CHASSIS, AS JAYCO FELT FORD SHOULD "FIX" IT. FORD SAID IT WAS FINE WHEN SOLD TO JAYCO. IT IS NOT THEIR RESPONSIBILITY TO "FIX" IT. JAYCO IS NOW SAYING IT'S NOT THEIR RESPONSIBILITY EITHER. THE STEERING WHEEL WAS IN NORMAL STEERING POSITION UNTIL THE ALIGNMENT SHOP DID THE CAMBER REPAIR. IT IS JAYCO'S RESPONSIBILITY TO REPAIR THIS. THE STEERING PROBLEM IS NOT THE ONLY PROBLEM WITH MY RV. IT IS ALSO AN ISSUE FOR OTHER OWNERS OF THE 2016 JAYCO PRECEPT 31UL. IT APPEARS TO BE A DEFECT IN THE MANUFACTURING. I QUESTION WHETHER THIS CONSTRUCTION WILL EVER BE COMPLETELY ABLE TO WORK AS EXPECTED. WHEN WE HAD THE USE OF THE MOTORHOME FOR FOUR DAYS IN AUGUST (WHILE WE WERE STILL WAITING FOR THE ADDITIONAL PROBLEMS TO BE CORRECTED), WE DROVE TO SOUTHERN OREGON. AT ONE POINT IN THE TRIP, WE HEARD SEVERAL VERY LOUD BANGING NOISES - LIKE BOLTS POPPING - UNDERNEATH THE PASSENGER SIDE IN THE MOTOR LOCATION. I DON'T TRUST THE CONSTRUCTION OF THIS MOTORHOME. IT IS VERY APPARENT THAT QUALITY CONTROL WAS COMPLETELY MISSING WHEN THIS RV WAS MANUFACTURED. WE HAVE USED IT FOR FIVE DAYS TOTAL. THE REST OF THE TIME, IT HAS BEEN AT MANTECA RV. NOW JAYCO IS REFUSING RESPONSIBILITY FOR THE STEERING WHEEL PROBLEM. WE HAVE NOT DRIVEN THE RV SINCE THE CAMBER "FIX" THAT HAS NOW CAUSED THE STEERING WHEEL SITUATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Manufacturer: JAYCO
Mfg Campaign: 10910206
Notice Date: Sep 28, 2016
Recall Date: Sep 28, 2016
Jayco, Inc.
Campaign: 10910206 Other
Sep 28, 2016
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

SINCE JUNE, 2016, MY BRAND NEW JAYCO PRECEPT 31UL MOTORHOME HAS BEEN AT THE MANTECA RV DEALERSHIP WHILE MULTIPLE ISSUES ARE BEING ADDRESSED. WHEN DRIVING IT, THE RV CONSTANTLY WANDERED ON THE ROAD LANE, REQUIRING CONSTANT CORRECTION TO KEEP IT TRACKING IN A STRAIGHT LINE. THE DANGEROUS PROBLEM WITH STEERING WAS REFERRED TO AN ALIGNMENT SHOP IN MANTECA. THE RECOMMENDED FIX WAS REPAIR OF THE CAMBERS. THIS HAS RESULTED IN THE STEERING WHEEL NOW OUT OF PLACE. THIS STEERING WHEEL PROBLEM WAS DISCUSSED FORD, THE MANUFACTURER OF THE CHASSIS, AS JAYCO FELT FORD SHOULD "FIX" IT. FORD SAID IT WAS FINE WHEN SOLD TO JAYCO. IT IS NOT THEIR RESPONSIBILITY TO "FIX" IT. JAYCO IS NOW SAYING IT'S NOT THEIR RESPONSIBILITY EITHER. THE STEERING WHEEL WAS IN NORMAL STEERING POSITION UNTIL THE ALIGNMENT SHOP DID THE CAMBER REPAIR. IT IS JAYCO'S RESPONSIBILITY TO REPAIR THIS. THE STEERING PROBLEM IS NOT THE ONLY PROBLEM WITH MY RV. IT IS ALSO AN ISSUE FOR OTHER OWNERS OF THE 2016 JAYCO PRECEPT 31UL. IT APPEARS TO BE A DEFECT IN THE MANUFACTURING. I QUESTION WHETHER THIS CONSTRUCTION WILL EVER BE COMPLETELY ABLE TO WORK AS EXPECTED. WHEN WE HAD THE USE OF THE MOTORHOME FOR FOUR DAYS IN AUGUST (WHILE WE WERE STILL WAITING FOR THE ADDITIONAL PROBLEMS TO BE CORRECTED), WE DROVE TO SOUTHERN OREGON. AT ONE POINT IN THE TRIP, WE HEARD SEVERAL VERY LOUD BANGING NOISES - LIKE BOLTS POPPING - UNDERNEATH THE PASSENGER SIDE IN THE MOTOR LOCATION. I DON'T TRUST THE CONSTRUCTION OF THIS MOTORHOME. IT IS VERY APPARENT THAT QUALITY CONTROL WAS COMPLETELY MISSING WHEN THIS RV WAS MANUFACTURED. WE HAVE USED IT FOR FIVE DAYS TOTAL. THE REST OF THE TIME, IT HAS BEEN AT MANTECA RV. NOW JAYCO IS REFUSING RESPONSIBILITY FOR THE STEERING WHEEL PROBLEM. WE HAVE NOT DRIVEN THE RV SINCE THE CAMBER "FIX" THAT HAS NOW CAUSED THE STEERING WHEEL SITUATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Corrective Action:

SINCE JUNE, 2016, MY BRAND NEW JAYCO PRECEPT 31UL MOTORHOME HAS BEEN AT THE MANTECA RV DEALERSHIP WHILE MULTIPLE ISSUES ARE BEING ADDRESSED. WHEN DRIVING IT, THE RV CONSTANTLY WANDERED ON THE ROAD LANE, REQUIRING CONSTANT CORRECTION TO KEEP IT TRACKING IN A STRAIGHT LINE. THE DANGEROUS PROBLEM WITH STEERING WAS REFERRED TO AN ALIGNMENT SHOP IN MANTECA. THE RECOMMENDED FIX WAS REPAIR OF THE CAMBERS. THIS HAS RESULTED IN THE STEERING WHEEL NOW OUT OF PLACE. THIS STEERING WHEEL PROBLEM WAS DISCUSSED FORD, THE MANUFACTURER OF THE CHASSIS, AS JAYCO FELT FORD SHOULD "FIX" IT. FORD SAID IT WAS FINE WHEN SOLD TO JAYCO. IT IS NOT THEIR RESPONSIBILITY TO "FIX" IT. JAYCO IS NOW SAYING IT'S NOT THEIR RESPONSIBILITY EITHER. THE STEERING WHEEL WAS IN NORMAL STEERING POSITION UNTIL THE ALIGNMENT SHOP DID THE CAMBER REPAIR. IT IS JAYCO'S RESPONSIBILITY TO REPAIR THIS. THE STEERING PROBLEM IS NOT THE ONLY PROBLEM WITH MY RV. IT IS ALSO AN ISSUE FOR OTHER OWNERS OF THE 2016 JAYCO PRECEPT 31UL. IT APPEARS TO BE A DEFECT IN THE MANUFACTURING. I QUESTION WHETHER THIS CONSTRUCTION WILL EVER BE COMPLETELY ABLE TO WORK AS EXPECTED. WHEN WE HAD THE USE OF THE MOTORHOME FOR FOUR DAYS IN AUGUST (WHILE WE WERE STILL WAITING FOR THE ADDITIONAL PROBLEMS TO BE CORRECTED), WE DROVE TO SOUTHERN OREGON. AT ONE POINT IN THE TRIP, WE HEARD SEVERAL VERY LOUD BANGING NOISES - LIKE BOLTS POPPING - UNDERNEATH THE PASSENGER SIDE IN THE MOTOR LOCATION. I DON'T TRUST THE CONSTRUCTION OF THIS MOTORHOME. IT IS VERY APPARENT THAT QUALITY CONTROL WAS COMPLETELY MISSING WHEN THIS RV WAS MANUFACTURED. WE HAVE USED IT FOR FIVE DAYS TOTAL. THE REST OF THE TIME, IT HAS BEEN AT MANTECA RV. NOW JAYCO IS REFUSING RESPONSIBILITY FOR THE STEERING WHEEL PROBLEM. WE HAVE NOT DRIVEN THE RV SINCE THE CAMBER "FIX" THAT HAS NOW CAUSED THE STEERING WHEEL SITUATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Additional Notes:

SINCE JUNE, 2016, MY BRAND NEW JAYCO PRECEPT 31UL MOTORHOME HAS BEEN AT THE MANTECA RV DEALERSHIP WHILE MULTIPLE ISSUES ARE BEING ADDRESSED. WHEN DRIVING IT, THE RV CONSTANTLY WANDERED ON THE ROAD LANE, REQUIRING CONSTANT CORRECTION TO KEEP IT TRACKING IN A STRAIGHT LINE. THE DANGEROUS PROBLEM WITH STEERING WAS REFERRED TO AN ALIGNMENT SHOP IN MANTECA. THE RECOMMENDED FIX WAS REPAIR OF THE CAMBERS. THIS HAS RESULTED IN THE STEERING WHEEL NOW OUT OF PLACE. THIS STEERING WHEEL PROBLEM WAS DISCUSSED FORD, THE MANUFACTURER OF THE CHASSIS, AS JAYCO FELT FORD SHOULD "FIX" IT. FORD SAID IT WAS FINE WHEN SOLD TO JAYCO. IT IS NOT THEIR RESPONSIBILITY TO "FIX" IT. JAYCO IS NOW SAYING IT'S NOT THEIR RESPONSIBILITY EITHER. THE STEERING WHEEL WAS IN NORMAL STEERING POSITION UNTIL THE ALIGNMENT SHOP DID THE CAMBER REPAIR. IT IS JAYCO'S RESPONSIBILITY TO REPAIR THIS. THE STEERING PROBLEM IS NOT THE ONLY PROBLEM WITH MY RV. IT IS ALSO AN ISSUE FOR OTHER OWNERS OF THE 2016 JAYCO PRECEPT 31UL. IT APPEARS TO BE A DEFECT IN THE MANUFACTURING. I QUESTION WHETHER THIS CONSTRUCTION WILL EVER BE COMPLETELY ABLE TO WORK AS EXPECTED. WHEN WE HAD THE USE OF THE MOTORHOME FOR FOUR DAYS IN AUGUST (WHILE WE WERE STILL WAITING FOR THE ADDITIONAL PROBLEMS TO BE CORRECTED), WE DROVE TO SOUTHERN OREGON. AT ONE POINT IN THE TRIP, WE HEARD SEVERAL VERY LOUD BANGING NOISES - LIKE BOLTS POPPING - UNDERNEATH THE PASSENGER SIDE IN THE MOTOR LOCATION. I DON'T TRUST THE CONSTRUCTION OF THIS MOTORHOME. IT IS VERY APPARENT THAT QUALITY CONTROL WAS COMPLETELY MISSING WHEN THIS RV WAS MANUFACTURED. WE HAVE USED IT FOR FIVE DAYS TOTAL. THE REST OF THE TIME, IT HAS BEEN AT MANTECA RV. NOW JAYCO IS REFUSING RESPONSIBILITY FOR THE STEERING WHEEL PROBLEM. WE HAVE NOT DRIVEN THE RV SINCE THE CAMBER "FIX" THAT HAS NOW CAUSED THE STEERING WHEEL SITUATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Manufacturer: JAYCO
Mfg Campaign: 10910206
Notice Date: Sep 28, 2016
Recall Date: Sep 28, 2016

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