JAYCO PINNACLE 2018

Complete listing of complaints and recalls for this vehicle

1
Complaints
2
Recalls

Complaints & Recalls

1 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 21V425000 SAFETY RECALL
87.6K Vehicles Affected
Recall Date: Jun 4, 2021
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Potential Risk:
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
FREE Recall Solution:
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Notice Date: Aug 3, 2021
Recall Date: Jun 4, 2021
Jayco, Inc.
NHTSA Campaign: 18V364000 SAFETY RECALL
612 Vehicles Affected
Recall Date: Jun 1, 2018
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2018-2019 Eagle, Eagle HT, NorthPoint, Pinnacle, Talon and Seismic fifth-wheel recreational trailers. The strap that secures the liquid propane (LP) gas bottle may separate from its buckle and no longer secure the propane tank.

Potential Risk:
An unsecured propane tank could detach from the trailer and increase the risk of a crash or leak propane and increase the risk of a fire.
FREE Recall Solution:
Jayco will notify owners, and dealers will replace the propane tank securing strap with a new strap that has the correct crimping, free of charge. The recall began on July 27, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901385.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901385
Notice Date: Jul 27, 2018
Recall Date: Jun 1, 2018

Consumer Complaints

1 Complaint
Jayco, Inc.
Campaign: 11184690 Other
Mar 6, 2019
Defect Description:

SUSPENSION

Potential Consequences:

TIRES ARE HITTING UNDERSIDE OF UNIT. MANUFACTURER WILL UPGRADE FROM 7 000 LB SPRINGS TO 8,000 LB SPRINGS BUT REFUSES TO UPGRADE AXLES FROM 7,000 TO 8,000 LB. *DT *DT CARFAX CANNOT PROCESS THIS REQUEST. *JB *BF *JB

Corrective Action:

TIRES ARE HITTING UNDERSIDE OF UNIT. MANUFACTURER WILL UPGRADE FROM 7 000 LB SPRINGS TO 8,000 LB SPRINGS BUT REFUSES TO UPGRADE AXLES FROM 7,000 TO 8,000 LB. *DT *DT CARFAX CANNOT PROCESS THIS REQUEST. *JB *BF *JB

Additional Notes:

TIRES ARE HITTING UNDERSIDE OF UNIT. MANUFACTURER WILL UPGRADE FROM 7 000 LB SPRINGS TO 8,000 LB SPRINGS BUT REFUSES TO UPGRADE AXLES FROM 7,000 TO 8,000 LB. *DT *DT CARFAX CANNOT PROCESS THIS REQUEST. *JB *BF *JB

Manufacturer: JAYCO
Mfg Campaign: 11184690
Notice Date: Mar 6, 2019
Recall Date: Mar 6, 2019

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