Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jun 4, 2021
Jayco, Inc.
Safety Issue:
Jayco Inc. (Jayco) is recalling certain 2018 Jayco Octane travel trailers, models VH and VF, equipped with an optional generator. During production, the generator exhaust pipe may not have been installed, allowing the generator's exhaust to enter the trailer.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901406
Recall Date: Jul 11, 2018
Consumer Complaints
4 ComplaintsJayco, Inc.
Defect Description:
EQUIPMENT
Potential Consequences:
CPSC: I PURCHASE A BRAND NEW RV FROM CAMPING WORLD RV SALES IN WOOD STOCK GEORGIA. I PURCHASED A 30' JAYCO OCTANE TOY HAULER (52,000.00) I FOUND THE RV I WANTED THE KEY WOULD NOT OPEN ONE OF THE DOORS, AND THE REAR RAMP WOULD NOT OPEN, THERE WERE WOOD/METAL SHAVINGS ALL OVER TWO OF THE BED MATTRESS'S, THE RV WAS NOT WASHED ON THE OUTSIDE. THE SALESMAN SAID HE WOULD HAVE IT ALL FIXED. *DT *TR
Corrective Action:
CPSC: I PURCHASE A BRAND NEW RV FROM CAMPING WORLD RV SALES IN WOOD STOCK GEORGIA. I PURCHASED A 30' JAYCO OCTANE TOY HAULER (52,000.00) I FOUND THE RV I WANTED THE KEY WOULD NOT OPEN ONE OF THE DOORS, AND THE REAR RAMP WOULD NOT OPEN, THERE WERE WOOD/METAL SHAVINGS ALL OVER TWO OF THE BED MATTRESS'S, THE RV WAS NOT WASHED ON THE OUTSIDE. THE SALESMAN SAID HE WOULD HAVE IT ALL FIXED. *DT *TR
Additional Notes:
CPSC: I PURCHASE A BRAND NEW RV FROM CAMPING WORLD RV SALES IN WOOD STOCK GEORGIA. I PURCHASED A 30' JAYCO OCTANE TOY HAULER (52,000.00) I FOUND THE RV I WANTED THE KEY WOULD NOT OPEN ONE OF THE DOORS, AND THE REAR RAMP WOULD NOT OPEN, THERE WERE WOOD/METAL SHAVINGS ALL OVER TWO OF THE BED MATTRESS'S, THE RV WAS NOT WASHED ON THE OUTSIDE. THE SALESMAN SAID HE WOULD HAVE IT ALL FIXED. *DT *TR
Mfg Campaign: 11185350
Recall Date: Mar 6, 2019
Jayco, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
CPSC: I PURCHASE A BRAND NEW RV FROM CAMPING WORLD RV SALES IN WOOD STOCK GEORGIA. I PURCHASED A 30' JAYCO OCTANE TOY HAULER (52,000.00) I FOUND THE RV I WANTED THE KEY WOULD NOT OPEN ONE OF THE DOORS, AND THE REAR RAMP WOULD NOT OPEN, THERE WERE WOOD/METAL SHAVINGS ALL OVER TWO OF THE BED MATTRESS'S, THE RV WAS NOT WASHED ON THE OUTSIDE. THE SALESMAN SAID HE WOULD HAVE IT ALL FIXED. *DT *TR
Corrective Action:
CPSC: I PURCHASE A BRAND NEW RV FROM CAMPING WORLD RV SALES IN WOOD STOCK GEORGIA. I PURCHASED A 30' JAYCO OCTANE TOY HAULER (52,000.00) I FOUND THE RV I WANTED THE KEY WOULD NOT OPEN ONE OF THE DOORS, AND THE REAR RAMP WOULD NOT OPEN, THERE WERE WOOD/METAL SHAVINGS ALL OVER TWO OF THE BED MATTRESS'S, THE RV WAS NOT WASHED ON THE OUTSIDE. THE SALESMAN SAID HE WOULD HAVE IT ALL FIXED. *DT *TR
Additional Notes:
CPSC: I PURCHASE A BRAND NEW RV FROM CAMPING WORLD RV SALES IN WOOD STOCK GEORGIA. I PURCHASED A 30' JAYCO OCTANE TOY HAULER (52,000.00) I FOUND THE RV I WANTED THE KEY WOULD NOT OPEN ONE OF THE DOORS, AND THE REAR RAMP WOULD NOT OPEN, THERE WERE WOOD/METAL SHAVINGS ALL OVER TWO OF THE BED MATTRESS'S, THE RV WAS NOT WASHED ON THE OUTSIDE. THE SALESMAN SAID HE WOULD HAVE IT ALL FIXED. *DT *TR
Mfg Campaign: 11185350
Recall Date: Mar 6, 2019
Jayco, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
CPSC: I PURCHASE A BRAND NEW RV FROM CAMPING WORLD RV SALES IN WOOD STOCK GEORGIA. I PURCHASED A 30' JAYCO OCTANE TOY HAULER (52,000.00) I FOUND THE RV I WANTED THE KEY WOULD NOT OPEN ONE OF THE DOORS, AND THE REAR RAMP WOULD NOT OPEN, THERE WERE WOOD/METAL SHAVINGS ALL OVER TWO OF THE BED MATTRESS'S, THE RV WAS NOT WASHED ON THE OUTSIDE. THE SALESMAN SAID HE WOULD HAVE IT ALL FIXED. *DT *TR
Corrective Action:
CPSC: I PURCHASE A BRAND NEW RV FROM CAMPING WORLD RV SALES IN WOOD STOCK GEORGIA. I PURCHASED A 30' JAYCO OCTANE TOY HAULER (52,000.00) I FOUND THE RV I WANTED THE KEY WOULD NOT OPEN ONE OF THE DOORS, AND THE REAR RAMP WOULD NOT OPEN, THERE WERE WOOD/METAL SHAVINGS ALL OVER TWO OF THE BED MATTRESS'S, THE RV WAS NOT WASHED ON THE OUTSIDE. THE SALESMAN SAID HE WOULD HAVE IT ALL FIXED. *DT *TR
Additional Notes:
CPSC: I PURCHASE A BRAND NEW RV FROM CAMPING WORLD RV SALES IN WOOD STOCK GEORGIA. I PURCHASED A 30' JAYCO OCTANE TOY HAULER (52,000.00) I FOUND THE RV I WANTED THE KEY WOULD NOT OPEN ONE OF THE DOORS, AND THE REAR RAMP WOULD NOT OPEN, THERE WERE WOOD/METAL SHAVINGS ALL OVER TWO OF THE BED MATTRESS'S, THE RV WAS NOT WASHED ON THE OUTSIDE. THE SALESMAN SAID HE WOULD HAVE IT ALL FIXED. *DT *TR
Mfg Campaign: 11185350
Recall Date: Mar 6, 2019
Jayco, Inc.
Defect Description:
STRUCTURE
Potential Consequences:
CPSC: I PURCHASE A BRAND NEW RV FROM CAMPING WORLD RV SALES IN WOOD STOCK GEORGIA. I PURCHASED A 30' JAYCO OCTANE TOY HAULER (52,000.00) I FOUND THE RV I WANTED THE KEY WOULD NOT OPEN ONE OF THE DOORS, AND THE REAR RAMP WOULD NOT OPEN, THERE WERE WOOD/METAL SHAVINGS ALL OVER TWO OF THE BED MATTRESS'S, THE RV WAS NOT WASHED ON THE OUTSIDE. THE SALESMAN SAID HE WOULD HAVE IT ALL FIXED. *DT *TR
Corrective Action:
CPSC: I PURCHASE A BRAND NEW RV FROM CAMPING WORLD RV SALES IN WOOD STOCK GEORGIA. I PURCHASED A 30' JAYCO OCTANE TOY HAULER (52,000.00) I FOUND THE RV I WANTED THE KEY WOULD NOT OPEN ONE OF THE DOORS, AND THE REAR RAMP WOULD NOT OPEN, THERE WERE WOOD/METAL SHAVINGS ALL OVER TWO OF THE BED MATTRESS'S, THE RV WAS NOT WASHED ON THE OUTSIDE. THE SALESMAN SAID HE WOULD HAVE IT ALL FIXED. *DT *TR
Additional Notes:
CPSC: I PURCHASE A BRAND NEW RV FROM CAMPING WORLD RV SALES IN WOOD STOCK GEORGIA. I PURCHASED A 30' JAYCO OCTANE TOY HAULER (52,000.00) I FOUND THE RV I WANTED THE KEY WOULD NOT OPEN ONE OF THE DOORS, AND THE REAR RAMP WOULD NOT OPEN, THERE WERE WOOD/METAL SHAVINGS ALL OVER TWO OF THE BED MATTRESS'S, THE RV WAS NOT WASHED ON THE OUTSIDE. THE SALESMAN SAID HE WOULD HAVE IT ALL FIXED. *DT *TR
Mfg Campaign: 11185350
Recall Date: Mar 6, 2019
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