JAYCO NORTHPOINT 2021

Complete listing of complaints and recalls for this vehicle

2
Complaints
6
Recalls

Complaints & Recalls

2 Complaints 6 Recalls

Official Safety Recalls - Important!

6 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 25V355000 SAFETY RECALL
69 Vehicles Affected
Recall Date: May 29, 2025
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco North Point fifth wheel travel trailers. The certification labels may have the incorrect tire size information, causing the operator to install incorrect tires.

Potential Risk:
Towing a trailer with incorrect tires increases the risk of a crash.
FREE Recall Solution:
Jayco will mail correct certification labels to owners, free of charge. Owner notification letters were mailed June 13, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901633.
Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901633
Notice Date: Jun 13, 2025
Recall Date: May 29, 2025
Jayco, Inc.
NHTSA Campaign: 22V301000 SAFETY RECALL
838 Vehicles Affected
Recall Date: May 5, 2022
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2021-2022 Northpoint, Pinnacle, and Seismic fifth wheel travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.

Potential Risk:
A gas leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Dealers will replace the quick disconnect fittings, free of charge. Owner notification letters were mailed May 23, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901577.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901577
Notice Date: May 23, 2022
Recall Date: May 5, 2022
Jayco, Inc.
NHTSA Campaign: 22V046000 SAFETY RECALL
56 Vehicles Affected
Recall Date: Feb 1, 2022
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2021-2022 North Point and Pinnacle trailers equipped with certain Sailun tires, size ST235/80R16/G. Due to a manufacturing issue, the tires may experience a belt separation.

Potential Risk:
Belt separation could lead to loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the tire DOT codes, and replace the tires as necessary, free of charge. Owners are advised to discontinue use of the affected tires that contain the DOT factory code DOT 1YJ and date code 2020-4120. Owner notification letters were mailed February 28, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 21T-018.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 21T-018
Notice Date: Feb 28, 2022
Recall Date: Feb 1, 2022
Jayco, Inc.
NHTSA Campaign: 21V685000 SAFETY RECALL
29.8K Vehicles Affected
Recall Date: Sep 2, 2021
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2018-2021 Jayco Eagle, Talon, 2020 Eagle HT, 2021 Jay Feather, Jay Flight Bungalow, Jay Flight Octane, North Point, Octane Super Lite, Pinnacle, White Hawk, 2021-2022 Jay Flights SLX, Jay Flight, and 2017-2021 Seismic recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Potential Risk:
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
FREE Recall Solution:
Dealers will replace the regulator, and test the propane system for leaks, free of charge. Owner notification letters were mailed November 1, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Notice Date: Nov 1, 2021
Recall Date: Sep 2, 2021
Jayco, Inc.
NHTSA Campaign: 21V425000 SAFETY RECALL
87.6K Vehicles Affected
Recall Date: Jun 4, 2021
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Potential Risk:
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
FREE Recall Solution:
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Notice Date: Aug 3, 2021
Recall Date: Jun 4, 2021
Jayco, Inc.
NHTSA Campaign: 20V665000 SAFETY RECALL
735 Vehicles Affected
Recall Date: Oct 29, 2020
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2020-2021 Fifth Wheel Northpoint 387RDFS(LZ) recreational trailers. The welds on the axle spindle may fail, causing the wheel/spindle assembly to break away from the axle tube.

Potential Risk:
If the wheel/spindle assembly separates from the axle tube, it can increase the risk of a crash.
FREE Recall Solution:
Jayco will notify owners, and dealers will inspect the axle, and replace if necessary, free of charge. The recall began December 30, 2020. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9901526.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901526
Notice Date: Dec 30, 2020
Recall Date: Oct 29, 2020

Consumer Complaints

2 Complaints
Jayco, Inc.
Campaign: 11437632 Other
Oct 21, 2021
Defect Description:

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Potential Consequences:

The contact owns a 2021 Jayco Northpoint RV. The contact stated while parked in a parking lot, the contact was inspecting the vehicle and became aware that the passenger’s side rear tire inside edge was worn steel belts were showing. The contact had an RV mobile tech replace the tire with the spare. The contact then slowly drove the RV to a local dealer who diagnosed the failure as a bent rear axle and that the axle was welded incorrectly on the RV. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.

Corrective Action:

The contact owns a 2021 Jayco Northpoint RV. The contact stated while parked in a parking lot, the contact was inspecting the vehicle and became aware that the passenger’s side rear tire inside edge was worn steel belts were showing. The contact had an RV mobile tech replace the tire with the spare. The contact then slowly drove the RV to a local dealer who diagnosed the failure as a bent rear axle and that the axle was welded incorrectly on the RV. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.

Additional Notes:

The contact owns a 2021 Jayco Northpoint RV. The contact stated while parked in a parking lot, the contact was inspecting the vehicle and became aware that the passenger’s side rear tire inside edge was worn steel belts were showing. The contact had an RV mobile tech replace the tire with the spare. The contact then slowly drove the RV to a local dealer who diagnosed the failure as a bent rear axle and that the axle was welded incorrectly on the RV. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.

Manufacturer: JAYCO
Mfg Campaign: 11437632
Notice Date: Oct 21, 2021
Recall Date: Oct 21, 2021
Jayco, Inc.
Campaign: 11437670 Other
Oct 21, 2021
Defect Description:

SUSPENSION

Potential Consequences:

The contact owns a 2021 Jayco Northpoint. The contact stated while inspecting the RV it was discovered that the rear driver’s side tire had experienced balding. After measuring the axle, it was determined that a 5/16-inch discrepancy on the driver’s side of the axle was present which caused the balding of the tire. The RV manufacturer and the axle manufacturer Dexter Axles were notified of the failure and the axle was replaced. The contact was not informed if the vehicle was included in NHTSA Campaign Number: 20V665000 (Suspension). The failure mileage was 3,300.

Corrective Action:

The contact owns a 2021 Jayco Northpoint. The contact stated while inspecting the RV it was discovered that the rear driver’s side tire had experienced balding. After measuring the axle, it was determined that a 5/16-inch discrepancy on the driver’s side of the axle was present which caused the balding of the tire. The RV manufacturer and the axle manufacturer Dexter Axles were notified of the failure and the axle was replaced. The contact was not informed if the vehicle was included in NHTSA Campaign Number: 20V665000 (Suspension). The failure mileage was 3,300.

Additional Notes:

The contact owns a 2021 Jayco Northpoint. The contact stated while inspecting the RV it was discovered that the rear driver’s side tire had experienced balding. After measuring the axle, it was determined that a 5/16-inch discrepancy on the driver’s side of the axle was present which caused the balding of the tire. The RV manufacturer and the axle manufacturer Dexter Axles were notified of the failure and the axle was replaced. The contact was not informed if the vehicle was included in NHTSA Campaign Number: 20V665000 (Suspension). The failure mileage was 3,300.

Manufacturer: JAYCO
Mfg Campaign: 11437670
Notice Date: Oct 21, 2021
Recall Date: Oct 21, 2021

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