JAYCO NORTHPOINT 2019

Complete listing of complaints and recalls for this vehicle

1
Complaints
4
Recalls

Complaints & Recalls

1 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 21V425000 SAFETY RECALL
87.6K Vehicles Affected
Recall Date: Jun 4, 2021
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Potential Risk:
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
FREE Recall Solution:
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Notice Date: Aug 3, 2021
Recall Date: Jun 4, 2021
Jayco, Inc.
NHTSA Campaign: 19V173000 SAFETY RECALL
1.7K Vehicles Affected
Recall Date: Mar 5, 2019
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2019 Jayco North Point and Pinnacle fifth wheel trailers equipped with Carefree Altitude Series awnings. The awning circuit incorrectly has a 15amp fuse instead of a 5amp one.

Potential Risk:
In the event of a short circuit, the incorrect fuse can increase the risk of a fire.
FREE Recall Solution:
Jayco has notified owners, and dealers will replace the 15amp fuse with a 5amp fuse, free of charge. The recall began on March 22, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901428.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901428
Notice Date: Mar 22, 2019
Recall Date: Mar 5, 2019
Jayco, Inc.
NHTSA Campaign: 19V166000 SAFETY RECALL
13 Vehicles Affected
Recall Date: Mar 5, 2019
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2019 North Point Fifth Wheel recreational trailers equipped with cargo trays. The rivets that secure the stop bracket to the cargo tray may shear allowing the cargo tray to detach.

Potential Risk:
If the cargo tray detaches, the tray may hit someone, increasing the risk of injury.
FREE Recall Solution:
Jayco has notified owners, and dealers will replace the hollow rivets with structural rivets, free of charge. The recall began March 15, 2019. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9901431.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901431
Notice Date: Mar 15, 2019
Recall Date: Mar 5, 2019
Jayco, Inc.
NHTSA Campaign: 18V364000 SAFETY RECALL
612 Vehicles Affected
Recall Date: Jun 1, 2018
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2018-2019 Eagle, Eagle HT, NorthPoint, Pinnacle, Talon and Seismic fifth-wheel recreational trailers. The strap that secures the liquid propane (LP) gas bottle may separate from its buckle and no longer secure the propane tank.

Potential Risk:
An unsecured propane tank could detach from the trailer and increase the risk of a crash or leak propane and increase the risk of a fire.
FREE Recall Solution:
Jayco will notify owners, and dealers will replace the propane tank securing strap with a new strap that has the correct crimping, free of charge. The recall began on July 27, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901385.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901385
Notice Date: Jul 27, 2018
Recall Date: Jun 1, 2018

Consumer Complaints

1 Complaint
Jayco, Inc.
Campaign: 11629730 Other
Dec 9, 2024
Defect Description:

STRUCTURE

Potential Consequences:

See attached document for complaint.

Corrective Action:

See attached document for complaint.

Additional Notes:

See attached document for complaint.

Manufacturer: JAYCO
Mfg Campaign: 11629730
Notice Date: Dec 9, 2024
Recall Date: Dec 9, 2024
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