Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jun 4, 2021
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2018-2019 Eagle, Eagle HT, NorthPoint, Pinnacle, Talon and Seismic fifth-wheel recreational trailers. The strap that secures the liquid propane (LP) gas bottle may separate from its buckle and no longer secure the propane tank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901385
Recall Date: Jun 1, 2018
Consumer Complaints
4 ComplaintsJayco, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
THE DRIVER SIDE TIRES ARE MAKING CONTACT WITH THE WHEEL WELLS WHEN VEHICLE IS IN MOTION. VEHICLE IS LOADED WITHIN ALLOWED TOLERANCES. DAMAGE HAS OCCURRED TO THE WHEEL WELLS AT THIS POINT. THERE IS AN ACTIVE RECALL FOR THE SAME ISSUES FOR THE 2017 MODEL YEAR. COMPONENTS ARE THE SAME BETWEEN MODEL YEARS. AFTER VISITING FORUM WEBSITES THIS ISSUES IS PRESENT IN MY MODEL YEAR WITH MANY VEHICLE OWNERS. THE MANUFACTURER HAS DENIED CLAIMS TO FIX ISSUES CITING VEHICLE IS OUT OF WARRANTY. THIS ISSUE WAS FIRST REPORTED TO THE DEALERSHIP DURING THE WARRANTY PERIOD.
Corrective Action:
THE DRIVER SIDE TIRES ARE MAKING CONTACT WITH THE WHEEL WELLS WHEN VEHICLE IS IN MOTION. VEHICLE IS LOADED WITHIN ALLOWED TOLERANCES. DAMAGE HAS OCCURRED TO THE WHEEL WELLS AT THIS POINT. THERE IS AN ACTIVE RECALL FOR THE SAME ISSUES FOR THE 2017 MODEL YEAR. COMPONENTS ARE THE SAME BETWEEN MODEL YEARS. AFTER VISITING FORUM WEBSITES THIS ISSUES IS PRESENT IN MY MODEL YEAR WITH MANY VEHICLE OWNERS. THE MANUFACTURER HAS DENIED CLAIMS TO FIX ISSUES CITING VEHICLE IS OUT OF WARRANTY. THIS ISSUE WAS FIRST REPORTED TO THE DEALERSHIP DURING THE WARRANTY PERIOD.
Additional Notes:
THE DRIVER SIDE TIRES ARE MAKING CONTACT WITH THE WHEEL WELLS WHEN VEHICLE IS IN MOTION. VEHICLE IS LOADED WITHIN ALLOWED TOLERANCES. DAMAGE HAS OCCURRED TO THE WHEEL WELLS AT THIS POINT. THERE IS AN ACTIVE RECALL FOR THE SAME ISSUES FOR THE 2017 MODEL YEAR. COMPONENTS ARE THE SAME BETWEEN MODEL YEARS. AFTER VISITING FORUM WEBSITES THIS ISSUES IS PRESENT IN MY MODEL YEAR WITH MANY VEHICLE OWNERS. THE MANUFACTURER HAS DENIED CLAIMS TO FIX ISSUES CITING VEHICLE IS OUT OF WARRANTY. THIS ISSUE WAS FIRST REPORTED TO THE DEALERSHIP DURING THE WARRANTY PERIOD.
Mfg Campaign: 11395801
Recall Date: Feb 11, 2021
Jayco, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TIRES ARE RUBBING ON FENDER WELL JAYCO SAID IT'S NOT COVERED UNDER RECALL FOR IT BECAUSE IT'S A 2018. THERE A STRUCTURAL CRACK AT BOTTOM LEFT CORNER OF BED ROOM SLIDE SHOWED UP DAY AFTER WE BOUGHT IT JAYCO SAID THERE NO WARRANTY ON THE TRAILER.*DT*DT*JB*JB
Corrective Action:
TIRES ARE RUBBING ON FENDER WELL JAYCO SAID IT'S NOT COVERED UNDER RECALL FOR IT BECAUSE IT'S A 2018. THERE A STRUCTURAL CRACK AT BOTTOM LEFT CORNER OF BED ROOM SLIDE SHOWED UP DAY AFTER WE BOUGHT IT JAYCO SAID THERE NO WARRANTY ON THE TRAILER.*DT*DT*JB*JB
Additional Notes:
TIRES ARE RUBBING ON FENDER WELL JAYCO SAID IT'S NOT COVERED UNDER RECALL FOR IT BECAUSE IT'S A 2018. THERE A STRUCTURAL CRACK AT BOTTOM LEFT CORNER OF BED ROOM SLIDE SHOWED UP DAY AFTER WE BOUGHT IT JAYCO SAID THERE NO WARRANTY ON THE TRAILER.*DT*DT*JB*JB
Mfg Campaign: 11388424
Recall Date: Jan 16, 2021
Jayco, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
TIRES ARE RUBBING ON FENDER WELL JAYCO SAID IT'S NOT COVERED UNDER RECALL FOR IT BECAUSE IT'S A 2018. THERE A STRUCTURAL CRACK AT BOTTOM LEFT CORNER OF BED ROOM SLIDE SHOWED UP DAY AFTER WE BOUGHT IT JAYCO SAID THERE NO WARRANTY ON THE TRAILER.*DT*DT*JB*JB
Corrective Action:
TIRES ARE RUBBING ON FENDER WELL JAYCO SAID IT'S NOT COVERED UNDER RECALL FOR IT BECAUSE IT'S A 2018. THERE A STRUCTURAL CRACK AT BOTTOM LEFT CORNER OF BED ROOM SLIDE SHOWED UP DAY AFTER WE BOUGHT IT JAYCO SAID THERE NO WARRANTY ON THE TRAILER.*DT*DT*JB*JB
Additional Notes:
TIRES ARE RUBBING ON FENDER WELL JAYCO SAID IT'S NOT COVERED UNDER RECALL FOR IT BECAUSE IT'S A 2018. THERE A STRUCTURAL CRACK AT BOTTOM LEFT CORNER OF BED ROOM SLIDE SHOWED UP DAY AFTER WE BOUGHT IT JAYCO SAID THERE NO WARRANTY ON THE TRAILER.*DT*DT*JB*JB
Mfg Campaign: 11388424
Recall Date: Jan 16, 2021
Jayco, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
****NOTE - NOT ENOUGH INFORMATION. CONTACT CONSUMER**** THE TRAILER HAS A SPRING LOADED TV LIFT SYSTEM WITH THE EMERGENCY EXIT WINDOW BEHIND IT. MY WIFE IS HANDICAPPED FROM CANCER WITH A DOUBLE MASTECTOMY AND IS UNABLE TO PUSH THE TV DOWN INTO THE CABINET TO USE THE EMERGENCY WINDOW IN CASE OF AN EMERGENCY AND SHE IS TRAPPED INSIDE THE TRAILER. ## VIN PASSED ## , ##*DT*DT*TP CONSUMER STATED FROM THE FLOOR TO THE TOP OF THE TV IS 62 INCHES AND THE TV IS SET BACK 18 INCHES FROM THE FRONT OF THE FIREPLACE. YOU HAVE TO LEAN FORWARD 18 INCHES REACH UP AND PUSH THE TV DOWN WITH 18 1/2 POUNDS OF PRESSURE. CARFAX CANNOT PROCESS REQUEST. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)*JB *TR*JB*DT*JB*DT*DT
Corrective Action:
****NOTE - NOT ENOUGH INFORMATION. CONTACT CONSUMER**** THE TRAILER HAS A SPRING LOADED TV LIFT SYSTEM WITH THE EMERGENCY EXIT WINDOW BEHIND IT. MY WIFE IS HANDICAPPED FROM CANCER WITH A DOUBLE MASTECTOMY AND IS UNABLE TO PUSH THE TV DOWN INTO THE CABINET TO USE THE EMERGENCY WINDOW IN CASE OF AN EMERGENCY AND SHE IS TRAPPED INSIDE THE TRAILER. ## VIN PASSED ## , ##*DT*DT*TP CONSUMER STATED FROM THE FLOOR TO THE TOP OF THE TV IS 62 INCHES AND THE TV IS SET BACK 18 INCHES FROM THE FRONT OF THE FIREPLACE. YOU HAVE TO LEAN FORWARD 18 INCHES REACH UP AND PUSH THE TV DOWN WITH 18 1/2 POUNDS OF PRESSURE. CARFAX CANNOT PROCESS REQUEST. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)*JB *TR*JB*DT*JB*DT*DT
Additional Notes:
****NOTE - NOT ENOUGH INFORMATION. CONTACT CONSUMER**** THE TRAILER HAS A SPRING LOADED TV LIFT SYSTEM WITH THE EMERGENCY EXIT WINDOW BEHIND IT. MY WIFE IS HANDICAPPED FROM CANCER WITH A DOUBLE MASTECTOMY AND IS UNABLE TO PUSH THE TV DOWN INTO THE CABINET TO USE THE EMERGENCY WINDOW IN CASE OF AN EMERGENCY AND SHE IS TRAPPED INSIDE THE TRAILER. ## VIN PASSED ## , ##*DT*DT*TP CONSUMER STATED FROM THE FLOOR TO THE TOP OF THE TV IS 62 INCHES AND THE TV IS SET BACK 18 INCHES FROM THE FRONT OF THE FIREPLACE. YOU HAVE TO LEAN FORWARD 18 INCHES REACH UP AND PUSH THE TV DOWN WITH 18 1/2 POUNDS OF PRESSURE. CARFAX CANNOT PROCESS REQUEST. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)*JB *TR*JB*DT*JB*DT*DT
Mfg Campaign: 11269399
Recall Date: Oct 18, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury