Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jun 4, 2021
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2017 North Point fifth wheel trailers. The leaf springs in the front and rear suspension of the vehicle do not provide adequate load support and may allow the tires to contact the surrounding structure under certain dynamic load conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901513
Recall Date: Jul 2, 2020
Consumer Complaints
15 ComplaintsJayco, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
While traveling down the interstate, the right rear leaf spring broke causing the two right tires to rub and bellow black smoke. There is a Jayco recall on this, and Southaven RV claimed to have inspected it. Either Jayco is at fault for a weak recall or Southaven RV is at fault for not completing the recall properly. Both need to be investigated. 9901513 is the Jayco recall and the bulletin number is 20V-385 US
Corrective Action:
While traveling down the interstate, the right rear leaf spring broke causing the two right tires to rub and bellow black smoke. There is a Jayco recall on this, and Southaven RV claimed to have inspected it. Either Jayco is at fault for a weak recall or Southaven RV is at fault for not completing the recall properly. Both need to be investigated. 9901513 is the Jayco recall and the bulletin number is 20V-385 US
Additional Notes:
While traveling down the interstate, the right rear leaf spring broke causing the two right tires to rub and bellow black smoke. There is a Jayco recall on this, and Southaven RV claimed to have inspected it. Either Jayco is at fault for a weak recall or Southaven RV is at fault for not completing the recall properly. Both need to be investigated. 9901513 is the Jayco recall and the bulletin number is 20V-385 US
Mfg Campaign: 11541240
Recall Date: Aug 28, 2023
Jayco, Inc.
Defect Description:
WHEELS
Potential Consequences:
OUR 2017 JAYCO NORTHPOINT 377RLBH IS CURRENTLY AT THE DEALERSHIP FOR A RECALL ISSUED BY JAYCO ON THE SUSPENSION. THE DEALER, CRAIN RV, FOUND THAT 2 OF THE WHEELS ARE CRACKED AND IT IS UNSAFE TO TOW UNTIL THIS ISSUE IS RESOLVED. JAYCO HAS VERIFIED THAT THREADED WHEEL AND TIRE COMPANY MADE THE WHEELS. THE SERIAL NUMBER FOR WHEELS PER JAYCO IS R2KK1816 FOR 3 WHEELS AND R2KK1716 FOR 1 WHEEL.*DT*JB
Corrective Action:
OUR 2017 JAYCO NORTHPOINT 377RLBH IS CURRENTLY AT THE DEALERSHIP FOR A RECALL ISSUED BY JAYCO ON THE SUSPENSION. THE DEALER, CRAIN RV, FOUND THAT 2 OF THE WHEELS ARE CRACKED AND IT IS UNSAFE TO TOW UNTIL THIS ISSUE IS RESOLVED. JAYCO HAS VERIFIED THAT THREADED WHEEL AND TIRE COMPANY MADE THE WHEELS. THE SERIAL NUMBER FOR WHEELS PER JAYCO IS R2KK1816 FOR 3 WHEELS AND R2KK1716 FOR 1 WHEEL.*DT*JB
Additional Notes:
OUR 2017 JAYCO NORTHPOINT 377RLBH IS CURRENTLY AT THE DEALERSHIP FOR A RECALL ISSUED BY JAYCO ON THE SUSPENSION. THE DEALER, CRAIN RV, FOUND THAT 2 OF THE WHEELS ARE CRACKED AND IT IS UNSAFE TO TOW UNTIL THIS ISSUE IS RESOLVED. JAYCO HAS VERIFIED THAT THREADED WHEEL AND TIRE COMPANY MADE THE WHEELS. THE SERIAL NUMBER FOR WHEELS PER JAYCO IS R2KK1816 FOR 3 WHEELS AND R2KK1716 FOR 1 WHEEL.*DT*JB
Mfg Campaign: 11398418
Recall Date: Mar 1, 2021
Jayco, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT RV. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE REAR PASSENGER'S SIDE TIRE ON THE TRAILER EXPERIENCED A BLOWOUT. THE CONTACT CALLED ROADSIDE ASSISTANCE HOWEVER, THE MECHANIC WAS UNABLE TO PLACE THE SPARE TIRE ON THE TRAILER DUE A DEFECTIVE GUSSET ON THE TRAILER'S SUSPENSION. THE CONTACT THEN TOOK THE TRAILER TO CAMPING WORLD OF DAVENPORT (14040 110TH AVE, DAVENPORT, IA 52804) WERE HE WAS INFORMED THAT THE RV WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V385000 (SUSPENSION). THE TRAILER REMAINED IN THE DEALER POSSESSION FOR SIX WEEKS AND WAS RETURNED ONCE THE RECALL AND THE BODY DAMAGE WERE REPAIRED. DESPITE THE RECALL REPAIR, THE FAILURE PERSISTED. THE DEALER CALLED THE CONTACT AND CONFIRMED THAT THE GUSSET BRACKET WAS LOCATED ON THE WRONG SECTION OF THE TRAILER AND THAT THE PART FOR THE REMEDY WOULD NOT BE AVAILABLE UNTIL JANUARY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE RV WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.*DT*DT CONSUMER DROPPED THE VEHICLE TO THE DEALER BUT DEALER DID NOT HAVE THE CORRECT PART.*JB THE CONSUMER PROVIDED PICTURES. *TR*DT CONSUMER STATED WRONG PART WAS SENT SECOND TIME THIS HAS HAPPENED.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT RV. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE REAR PASSENGER'S SIDE TIRE ON THE TRAILER EXPERIENCED A BLOWOUT. THE CONTACT CALLED ROADSIDE ASSISTANCE HOWEVER, THE MECHANIC WAS UNABLE TO PLACE THE SPARE TIRE ON THE TRAILER DUE A DEFECTIVE GUSSET ON THE TRAILER'S SUSPENSION. THE CONTACT THEN TOOK THE TRAILER TO CAMPING WORLD OF DAVENPORT (14040 110TH AVE, DAVENPORT, IA 52804) WERE HE WAS INFORMED THAT THE RV WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V385000 (SUSPENSION). THE TRAILER REMAINED IN THE DEALER POSSESSION FOR SIX WEEKS AND WAS RETURNED ONCE THE RECALL AND THE BODY DAMAGE WERE REPAIRED. DESPITE THE RECALL REPAIR, THE FAILURE PERSISTED. THE DEALER CALLED THE CONTACT AND CONFIRMED THAT THE GUSSET BRACKET WAS LOCATED ON THE WRONG SECTION OF THE TRAILER AND THAT THE PART FOR THE REMEDY WOULD NOT BE AVAILABLE UNTIL JANUARY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE RV WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.*DT*DT CONSUMER DROPPED THE VEHICLE TO THE DEALER BUT DEALER DID NOT HAVE THE CORRECT PART.*JB THE CONSUMER PROVIDED PICTURES. *TR*DT CONSUMER STATED WRONG PART WAS SENT SECOND TIME THIS HAS HAPPENED.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT RV. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE REAR PASSENGER'S SIDE TIRE ON THE TRAILER EXPERIENCED A BLOWOUT. THE CONTACT CALLED ROADSIDE ASSISTANCE HOWEVER, THE MECHANIC WAS UNABLE TO PLACE THE SPARE TIRE ON THE TRAILER DUE A DEFECTIVE GUSSET ON THE TRAILER'S SUSPENSION. THE CONTACT THEN TOOK THE TRAILER TO CAMPING WORLD OF DAVENPORT (14040 110TH AVE, DAVENPORT, IA 52804) WERE HE WAS INFORMED THAT THE RV WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V385000 (SUSPENSION). THE TRAILER REMAINED IN THE DEALER POSSESSION FOR SIX WEEKS AND WAS RETURNED ONCE THE RECALL AND THE BODY DAMAGE WERE REPAIRED. DESPITE THE RECALL REPAIR, THE FAILURE PERSISTED. THE DEALER CALLED THE CONTACT AND CONFIRMED THAT THE GUSSET BRACKET WAS LOCATED ON THE WRONG SECTION OF THE TRAILER AND THAT THE PART FOR THE REMEDY WOULD NOT BE AVAILABLE UNTIL JANUARY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE RV WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.*DT*DT CONSUMER DROPPED THE VEHICLE TO THE DEALER BUT DEALER DID NOT HAVE THE CORRECT PART.*JB THE CONSUMER PROVIDED PICTURES. *TR*DT CONSUMER STATED WRONG PART WAS SENT SECOND TIME THIS HAS HAPPENED.*JB
Mfg Campaign: 11377530
Recall Date: Dec 2, 2020
Jayco, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V385000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BLUE DOG RV SERVICE (2100 AVENUE G, WHITE CITY, OR 97503, (541) 326-0410) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V385000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BLUE DOG RV SERVICE (2100 AVENUE G, WHITE CITY, OR 97503, (541) 326-0410) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V385000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BLUE DOG RV SERVICE (2100 AVENUE G, WHITE CITY, OR 97503, (541) 326-0410) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11374567
Recall Date: Nov 13, 2020
Jayco, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V385000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO CAMPING WORLD (5117 US HWY 301 SOUTH HOPE MILL NC 28348; (910-729-6344) (1-888-768-0904) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNUSUAL TIRE TREAD WEAR ON THE CAMPER. THE DEALER CONFIRMED THAT THE SUSPENSION FAILURE STATED IN THE RECALL WAS THE CAUSE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V385000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO CAMPING WORLD (5117 US HWY 301 SOUTH HOPE MILL NC 28348; (910-729-6344) (1-888-768-0904) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNUSUAL TIRE TREAD WEAR ON THE CAMPER. THE DEALER CONFIRMED THAT THE SUSPENSION FAILURE STATED IN THE RECALL WAS THE CAUSE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V385000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO CAMPING WORLD (5117 US HWY 301 SOUTH HOPE MILL NC 28348; (910-729-6344) (1-888-768-0904) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNUSUAL TIRE TREAD WEAR ON THE CAMPER. THE DEALER CONFIRMED THAT THE SUSPENSION FAILURE STATED IN THE RECALL WAS THE CAUSE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11366373
Recall Date: Oct 26, 2020
Jayco, Inc.
Defect Description:
STRUCTURE
Potential Consequences:
2011 JAYCO NORTH POINT FIFTHWHEEL. CONSUMER WRITES IN REGARDS TO DAMAGED UNDERBELLY COVER. *LD THE CONSUMER STATED WHILE DRIVING HE NOTICED BLACK COLORED MATERIAL COMING FROM UNDER THE VEHICLE. THE CONSUMER PULLED OVER AND NOTICED 2/3 OF THE UNDERBELLY HAD COME LOOSE AND WRAPPED AROUND 2 AXLES. THE CONSUMER CUT AWAY THE MATERIAL. WHILE DOING SO, RUINED HIS GLASSES. THE AWNING CYLINDER FELL APART WHILE BEING RETRACTED. THE FAUCET IN THE KITCHEN LEAKED AND THE FAN FAILED. THE FREEZER HAD MALFUNCTIONS. THE LEVELING SYSTEM FAILED ON MULTIPLE OCCASIONS. A TOILET VALVE FAILED CAUSING WATER TO LEAK ONTO THE FLOOR. THE VEHICLE HAD 3 TIRE BLOW OUTS AND MULTIPLE OTHER TIRE FAILURES. BOTH DEEP CYCLE BATTERIES NEEDED TO BE REPLACED. TWO WHEELS DISLODGED FROM THE VEHICLE WHILE BEING DRIVEN. THE CONSUMER CALLED STATE POLICE WHO ARRANGED FOR A TOW TRUCK. THE MANUFACTURER WAS MADE AWARE. *JS
Corrective Action:
2011 JAYCO NORTH POINT FIFTHWHEEL. CONSUMER WRITES IN REGARDS TO DAMAGED UNDERBELLY COVER. *LD THE CONSUMER STATED WHILE DRIVING HE NOTICED BLACK COLORED MATERIAL COMING FROM UNDER THE VEHICLE. THE CONSUMER PULLED OVER AND NOTICED 2/3 OF THE UNDERBELLY HAD COME LOOSE AND WRAPPED AROUND 2 AXLES. THE CONSUMER CUT AWAY THE MATERIAL. WHILE DOING SO, RUINED HIS GLASSES. THE AWNING CYLINDER FELL APART WHILE BEING RETRACTED. THE FAUCET IN THE KITCHEN LEAKED AND THE FAN FAILED. THE FREEZER HAD MALFUNCTIONS. THE LEVELING SYSTEM FAILED ON MULTIPLE OCCASIONS. A TOILET VALVE FAILED CAUSING WATER TO LEAK ONTO THE FLOOR. THE VEHICLE HAD 3 TIRE BLOW OUTS AND MULTIPLE OTHER TIRE FAILURES. BOTH DEEP CYCLE BATTERIES NEEDED TO BE REPLACED. TWO WHEELS DISLODGED FROM THE VEHICLE WHILE BEING DRIVEN. THE CONSUMER CALLED STATE POLICE WHO ARRANGED FOR A TOW TRUCK. THE MANUFACTURER WAS MADE AWARE. *JS
Additional Notes:
2011 JAYCO NORTH POINT FIFTHWHEEL. CONSUMER WRITES IN REGARDS TO DAMAGED UNDERBELLY COVER. *LD THE CONSUMER STATED WHILE DRIVING HE NOTICED BLACK COLORED MATERIAL COMING FROM UNDER THE VEHICLE. THE CONSUMER PULLED OVER AND NOTICED 2/3 OF THE UNDERBELLY HAD COME LOOSE AND WRAPPED AROUND 2 AXLES. THE CONSUMER CUT AWAY THE MATERIAL. WHILE DOING SO, RUINED HIS GLASSES. THE AWNING CYLINDER FELL APART WHILE BEING RETRACTED. THE FAUCET IN THE KITCHEN LEAKED AND THE FAN FAILED. THE FREEZER HAD MALFUNCTIONS. THE LEVELING SYSTEM FAILED ON MULTIPLE OCCASIONS. A TOILET VALVE FAILED CAUSING WATER TO LEAK ONTO THE FLOOR. THE VEHICLE HAD 3 TIRE BLOW OUTS AND MULTIPLE OTHER TIRE FAILURES. BOTH DEEP CYCLE BATTERIES NEEDED TO BE REPLACED. TWO WHEELS DISLODGED FROM THE VEHICLE WHILE BEING DRIVEN. THE CONSUMER CALLED STATE POLICE WHO ARRANGED FOR A TOW TRUCK. THE MANUFACTURER WAS MADE AWARE. *JS
Mfg Campaign: 11364971
Recall Date: Oct 20, 2020
Jayco, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
2011 JAYCO NORTH POINT FIFTHWHEEL. CONSUMER WRITES IN REGARDS TO DAMAGED UNDERBELLY COVER. *LD THE CONSUMER STATED WHILE DRIVING HE NOTICED BLACK COLORED MATERIAL COMING FROM UNDER THE VEHICLE. THE CONSUMER PULLED OVER AND NOTICED 2/3 OF THE UNDERBELLY HAD COME LOOSE AND WRAPPED AROUND 2 AXLES. THE CONSUMER CUT AWAY THE MATERIAL. WHILE DOING SO, RUINED HIS GLASSES. THE AWNING CYLINDER FELL APART WHILE BEING RETRACTED. THE FAUCET IN THE KITCHEN LEAKED AND THE FAN FAILED. THE FREEZER HAD MALFUNCTIONS. THE LEVELING SYSTEM FAILED ON MULTIPLE OCCASIONS. A TOILET VALVE FAILED CAUSING WATER TO LEAK ONTO THE FLOOR. THE VEHICLE HAD 3 TIRE BLOW OUTS AND MULTIPLE OTHER TIRE FAILURES. BOTH DEEP CYCLE BATTERIES NEEDED TO BE REPLACED. TWO WHEELS DISLODGED FROM THE VEHICLE WHILE BEING DRIVEN. THE CONSUMER CALLED STATE POLICE WHO ARRANGED FOR A TOW TRUCK. THE MANUFACTURER WAS MADE AWARE. *JS
Corrective Action:
2011 JAYCO NORTH POINT FIFTHWHEEL. CONSUMER WRITES IN REGARDS TO DAMAGED UNDERBELLY COVER. *LD THE CONSUMER STATED WHILE DRIVING HE NOTICED BLACK COLORED MATERIAL COMING FROM UNDER THE VEHICLE. THE CONSUMER PULLED OVER AND NOTICED 2/3 OF THE UNDERBELLY HAD COME LOOSE AND WRAPPED AROUND 2 AXLES. THE CONSUMER CUT AWAY THE MATERIAL. WHILE DOING SO, RUINED HIS GLASSES. THE AWNING CYLINDER FELL APART WHILE BEING RETRACTED. THE FAUCET IN THE KITCHEN LEAKED AND THE FAN FAILED. THE FREEZER HAD MALFUNCTIONS. THE LEVELING SYSTEM FAILED ON MULTIPLE OCCASIONS. A TOILET VALVE FAILED CAUSING WATER TO LEAK ONTO THE FLOOR. THE VEHICLE HAD 3 TIRE BLOW OUTS AND MULTIPLE OTHER TIRE FAILURES. BOTH DEEP CYCLE BATTERIES NEEDED TO BE REPLACED. TWO WHEELS DISLODGED FROM THE VEHICLE WHILE BEING DRIVEN. THE CONSUMER CALLED STATE POLICE WHO ARRANGED FOR A TOW TRUCK. THE MANUFACTURER WAS MADE AWARE. *JS
Additional Notes:
2011 JAYCO NORTH POINT FIFTHWHEEL. CONSUMER WRITES IN REGARDS TO DAMAGED UNDERBELLY COVER. *LD THE CONSUMER STATED WHILE DRIVING HE NOTICED BLACK COLORED MATERIAL COMING FROM UNDER THE VEHICLE. THE CONSUMER PULLED OVER AND NOTICED 2/3 OF THE UNDERBELLY HAD COME LOOSE AND WRAPPED AROUND 2 AXLES. THE CONSUMER CUT AWAY THE MATERIAL. WHILE DOING SO, RUINED HIS GLASSES. THE AWNING CYLINDER FELL APART WHILE BEING RETRACTED. THE FAUCET IN THE KITCHEN LEAKED AND THE FAN FAILED. THE FREEZER HAD MALFUNCTIONS. THE LEVELING SYSTEM FAILED ON MULTIPLE OCCASIONS. A TOILET VALVE FAILED CAUSING WATER TO LEAK ONTO THE FLOOR. THE VEHICLE HAD 3 TIRE BLOW OUTS AND MULTIPLE OTHER TIRE FAILURES. BOTH DEEP CYCLE BATTERIES NEEDED TO BE REPLACED. TWO WHEELS DISLODGED FROM THE VEHICLE WHILE BEING DRIVEN. THE CONSUMER CALLED STATE POLICE WHO ARRANGED FOR A TOW TRUCK. THE MANUFACTURER WAS MADE AWARE. *JS
Mfg Campaign: 11364971
Recall Date: Oct 20, 2020
Jayco, Inc.
Defect Description:
WHEELS
Potential Consequences:
2011 JAYCO NORTH POINT FIFTHWHEEL. CONSUMER WRITES IN REGARDS TO DAMAGED UNDERBELLY COVER. *LD THE CONSUMER STATED WHILE DRIVING HE NOTICED BLACK COLORED MATERIAL COMING FROM UNDER THE VEHICLE. THE CONSUMER PULLED OVER AND NOTICED 2/3 OF THE UNDERBELLY HAD COME LOOSE AND WRAPPED AROUND 2 AXLES. THE CONSUMER CUT AWAY THE MATERIAL. WHILE DOING SO, RUINED HIS GLASSES. THE AWNING CYLINDER FELL APART WHILE BEING RETRACTED. THE FAUCET IN THE KITCHEN LEAKED AND THE FAN FAILED. THE FREEZER HAD MALFUNCTIONS. THE LEVELING SYSTEM FAILED ON MULTIPLE OCCASIONS. A TOILET VALVE FAILED CAUSING WATER TO LEAK ONTO THE FLOOR. THE VEHICLE HAD 3 TIRE BLOW OUTS AND MULTIPLE OTHER TIRE FAILURES. BOTH DEEP CYCLE BATTERIES NEEDED TO BE REPLACED. TWO WHEELS DISLODGED FROM THE VEHICLE WHILE BEING DRIVEN. THE CONSUMER CALLED STATE POLICE WHO ARRANGED FOR A TOW TRUCK. THE MANUFACTURER WAS MADE AWARE. *JS
Corrective Action:
2011 JAYCO NORTH POINT FIFTHWHEEL. CONSUMER WRITES IN REGARDS TO DAMAGED UNDERBELLY COVER. *LD THE CONSUMER STATED WHILE DRIVING HE NOTICED BLACK COLORED MATERIAL COMING FROM UNDER THE VEHICLE. THE CONSUMER PULLED OVER AND NOTICED 2/3 OF THE UNDERBELLY HAD COME LOOSE AND WRAPPED AROUND 2 AXLES. THE CONSUMER CUT AWAY THE MATERIAL. WHILE DOING SO, RUINED HIS GLASSES. THE AWNING CYLINDER FELL APART WHILE BEING RETRACTED. THE FAUCET IN THE KITCHEN LEAKED AND THE FAN FAILED. THE FREEZER HAD MALFUNCTIONS. THE LEVELING SYSTEM FAILED ON MULTIPLE OCCASIONS. A TOILET VALVE FAILED CAUSING WATER TO LEAK ONTO THE FLOOR. THE VEHICLE HAD 3 TIRE BLOW OUTS AND MULTIPLE OTHER TIRE FAILURES. BOTH DEEP CYCLE BATTERIES NEEDED TO BE REPLACED. TWO WHEELS DISLODGED FROM THE VEHICLE WHILE BEING DRIVEN. THE CONSUMER CALLED STATE POLICE WHO ARRANGED FOR A TOW TRUCK. THE MANUFACTURER WAS MADE AWARE. *JS
Additional Notes:
2011 JAYCO NORTH POINT FIFTHWHEEL. CONSUMER WRITES IN REGARDS TO DAMAGED UNDERBELLY COVER. *LD THE CONSUMER STATED WHILE DRIVING HE NOTICED BLACK COLORED MATERIAL COMING FROM UNDER THE VEHICLE. THE CONSUMER PULLED OVER AND NOTICED 2/3 OF THE UNDERBELLY HAD COME LOOSE AND WRAPPED AROUND 2 AXLES. THE CONSUMER CUT AWAY THE MATERIAL. WHILE DOING SO, RUINED HIS GLASSES. THE AWNING CYLINDER FELL APART WHILE BEING RETRACTED. THE FAUCET IN THE KITCHEN LEAKED AND THE FAN FAILED. THE FREEZER HAD MALFUNCTIONS. THE LEVELING SYSTEM FAILED ON MULTIPLE OCCASIONS. A TOILET VALVE FAILED CAUSING WATER TO LEAK ONTO THE FLOOR. THE VEHICLE HAD 3 TIRE BLOW OUTS AND MULTIPLE OTHER TIRE FAILURES. BOTH DEEP CYCLE BATTERIES NEEDED TO BE REPLACED. TWO WHEELS DISLODGED FROM THE VEHICLE WHILE BEING DRIVEN. THE CONSUMER CALLED STATE POLICE WHO ARRANGED FOR A TOW TRUCK. THE MANUFACTURER WAS MADE AWARE. *JS
Mfg Campaign: 11364971
Recall Date: Oct 20, 2020
Jayco, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2011 JAYCO NORTH POINT FIFTHWHEEL. CONSUMER WRITES IN REGARDS TO DAMAGED UNDERBELLY COVER. *LD THE CONSUMER STATED WHILE DRIVING HE NOTICED BLACK COLORED MATERIAL COMING FROM UNDER THE VEHICLE. THE CONSUMER PULLED OVER AND NOTICED 2/3 OF THE UNDERBELLY HAD COME LOOSE AND WRAPPED AROUND 2 AXLES. THE CONSUMER CUT AWAY THE MATERIAL. WHILE DOING SO, RUINED HIS GLASSES. THE AWNING CYLINDER FELL APART WHILE BEING RETRACTED. THE FAUCET IN THE KITCHEN LEAKED AND THE FAN FAILED. THE FREEZER HAD MALFUNCTIONS. THE LEVELING SYSTEM FAILED ON MULTIPLE OCCASIONS. A TOILET VALVE FAILED CAUSING WATER TO LEAK ONTO THE FLOOR. THE VEHICLE HAD 3 TIRE BLOW OUTS AND MULTIPLE OTHER TIRE FAILURES. BOTH DEEP CYCLE BATTERIES NEEDED TO BE REPLACED. TWO WHEELS DISLODGED FROM THE VEHICLE WHILE BEING DRIVEN. THE CONSUMER CALLED STATE POLICE WHO ARRANGED FOR A TOW TRUCK. THE MANUFACTURER WAS MADE AWARE. *JS
Corrective Action:
2011 JAYCO NORTH POINT FIFTHWHEEL. CONSUMER WRITES IN REGARDS TO DAMAGED UNDERBELLY COVER. *LD THE CONSUMER STATED WHILE DRIVING HE NOTICED BLACK COLORED MATERIAL COMING FROM UNDER THE VEHICLE. THE CONSUMER PULLED OVER AND NOTICED 2/3 OF THE UNDERBELLY HAD COME LOOSE AND WRAPPED AROUND 2 AXLES. THE CONSUMER CUT AWAY THE MATERIAL. WHILE DOING SO, RUINED HIS GLASSES. THE AWNING CYLINDER FELL APART WHILE BEING RETRACTED. THE FAUCET IN THE KITCHEN LEAKED AND THE FAN FAILED. THE FREEZER HAD MALFUNCTIONS. THE LEVELING SYSTEM FAILED ON MULTIPLE OCCASIONS. A TOILET VALVE FAILED CAUSING WATER TO LEAK ONTO THE FLOOR. THE VEHICLE HAD 3 TIRE BLOW OUTS AND MULTIPLE OTHER TIRE FAILURES. BOTH DEEP CYCLE BATTERIES NEEDED TO BE REPLACED. TWO WHEELS DISLODGED FROM THE VEHICLE WHILE BEING DRIVEN. THE CONSUMER CALLED STATE POLICE WHO ARRANGED FOR A TOW TRUCK. THE MANUFACTURER WAS MADE AWARE. *JS
Additional Notes:
2011 JAYCO NORTH POINT FIFTHWHEEL. CONSUMER WRITES IN REGARDS TO DAMAGED UNDERBELLY COVER. *LD THE CONSUMER STATED WHILE DRIVING HE NOTICED BLACK COLORED MATERIAL COMING FROM UNDER THE VEHICLE. THE CONSUMER PULLED OVER AND NOTICED 2/3 OF THE UNDERBELLY HAD COME LOOSE AND WRAPPED AROUND 2 AXLES. THE CONSUMER CUT AWAY THE MATERIAL. WHILE DOING SO, RUINED HIS GLASSES. THE AWNING CYLINDER FELL APART WHILE BEING RETRACTED. THE FAUCET IN THE KITCHEN LEAKED AND THE FAN FAILED. THE FREEZER HAD MALFUNCTIONS. THE LEVELING SYSTEM FAILED ON MULTIPLE OCCASIONS. A TOILET VALVE FAILED CAUSING WATER TO LEAK ONTO THE FLOOR. THE VEHICLE HAD 3 TIRE BLOW OUTS AND MULTIPLE OTHER TIRE FAILURES. BOTH DEEP CYCLE BATTERIES NEEDED TO BE REPLACED. TWO WHEELS DISLODGED FROM THE VEHICLE WHILE BEING DRIVEN. THE CONSUMER CALLED STATE POLICE WHO ARRANGED FOR A TOW TRUCK. THE MANUFACTURER WAS MADE AWARE. *JS
Mfg Campaign: 11364971
Recall Date: Oct 20, 2020
Jayco, Inc.
Defect Description:
WHEELS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT FIFTH WHEEL TRAILER. THE CONTACT STATED THAT WHILE TRAILERED AND DRIVING APPROXIMATELY 60 MPH, THE TWO PASSENGER'S SIDE WHEELS SEPARATED FROM THE TRAILER. AFTER STOPPING TO INSPECT THE TRAILER, IT WAS DISCOVERED THAT THE WHEEL LUGS SHEARED OFF ALLOWING THE WHEELS TO SEPARATE FROM THE TRAILER. THE VEHICLE WAS TOWED TO THE LOCAL SERVICE CENTER BETTCHERS US TRUCK & TRAILER SERVICE CENTER LOCATED AT 310 WILSON DR, LAKEVILLE, IN 46536 WHO REPLACED THE WHEEL HUBS. THE TRAILER WAS THEN TAKEN TO THE MANUFACTURER'S LOCATION FOR EVALUATION. THE FAILURE MILEAGE WAS 17,000.*DT*JB*DT CONSUMER STATED THERE ARE 2 ODI NUMBERS 11354924 & 11354926 REGARDING THE SAME INCIDENT. ODI 11354926 HAS NO OPEN RECALLS ON THE UNIT ALTHOUGH MANUFACTURER HAD AN OPEN RECALL. COMPLAINT WAS FILED AFTER IT WAS REPAIRED. ALTHOUGH, RECALL WAS REPLACED CONSUMER FEELS ALIGNMENT OF THE UNIT IS PUTTING MORE STRESS ON AXLES.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT FIFTH WHEEL TRAILER. THE CONTACT STATED THAT WHILE TRAILERED AND DRIVING APPROXIMATELY 60 MPH, THE TWO PASSENGER'S SIDE WHEELS SEPARATED FROM THE TRAILER. AFTER STOPPING TO INSPECT THE TRAILER, IT WAS DISCOVERED THAT THE WHEEL LUGS SHEARED OFF ALLOWING THE WHEELS TO SEPARATE FROM THE TRAILER. THE VEHICLE WAS TOWED TO THE LOCAL SERVICE CENTER BETTCHERS US TRUCK & TRAILER SERVICE CENTER LOCATED AT 310 WILSON DR, LAKEVILLE, IN 46536 WHO REPLACED THE WHEEL HUBS. THE TRAILER WAS THEN TAKEN TO THE MANUFACTURER'S LOCATION FOR EVALUATION. THE FAILURE MILEAGE WAS 17,000.*DT*JB*DT CONSUMER STATED THERE ARE 2 ODI NUMBERS 11354924 & 11354926 REGARDING THE SAME INCIDENT. ODI 11354926 HAS NO OPEN RECALLS ON THE UNIT ALTHOUGH MANUFACTURER HAD AN OPEN RECALL. COMPLAINT WAS FILED AFTER IT WAS REPAIRED. ALTHOUGH, RECALL WAS REPLACED CONSUMER FEELS ALIGNMENT OF THE UNIT IS PUTTING MORE STRESS ON AXLES.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT FIFTH WHEEL TRAILER. THE CONTACT STATED THAT WHILE TRAILERED AND DRIVING APPROXIMATELY 60 MPH, THE TWO PASSENGER'S SIDE WHEELS SEPARATED FROM THE TRAILER. AFTER STOPPING TO INSPECT THE TRAILER, IT WAS DISCOVERED THAT THE WHEEL LUGS SHEARED OFF ALLOWING THE WHEELS TO SEPARATE FROM THE TRAILER. THE VEHICLE WAS TOWED TO THE LOCAL SERVICE CENTER BETTCHERS US TRUCK & TRAILER SERVICE CENTER LOCATED AT 310 WILSON DR, LAKEVILLE, IN 46536 WHO REPLACED THE WHEEL HUBS. THE TRAILER WAS THEN TAKEN TO THE MANUFACTURER'S LOCATION FOR EVALUATION. THE FAILURE MILEAGE WAS 17,000.*DT*JB*DT CONSUMER STATED THERE ARE 2 ODI NUMBERS 11354924 & 11354926 REGARDING THE SAME INCIDENT. ODI 11354926 HAS NO OPEN RECALLS ON THE UNIT ALTHOUGH MANUFACTURER HAD AN OPEN RECALL. COMPLAINT WAS FILED AFTER IT WAS REPAIRED. ALTHOUGH, RECALL WAS REPLACED CONSUMER FEELS ALIGNMENT OF THE UNIT IS PUTTING MORE STRESS ON AXLES.*JB
Mfg Campaign: 11354924
Recall Date: Sep 14, 2020
Jayco, Inc.
Defect Description:
WHEELS
Potential Consequences:
TL* THE CONTACT OWNS A 2015 GMC 2500 USED FOR HAULING A 2017 JAYCO NORTHPOINT RV. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE PASSENGER'S SIDE REAR AND FRONT WHEEL ASSEMBLY FRACTURED WITHOUT WARNING. THE CONTACT MANAGED TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT DAMAGED. THE TRAILER SUSTAINED A LOT OF DAMAGES TO THE FRONT, AND REAR PASSENGER'S SIDE WHEEL ASSEMBLIES. A TOWING COMPANY WAS CONTACTED AND THE TRAILER WAS TOWED TO A TOW LOT BUT WAS NOT YET DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE TECHNICIAN REPLACED 4 LEAF SPRINGS AND INSTALLED 4 NEW TIRES. APACHE VILLAGE RV CENTER (9001 DUNN RD, HAZELWOOD, MO 63042) WAS CONTACTED AND INFORMED THE CONTACT THAT THAT THERE WERE NO RECALLS ON THE TRAILER. THE CONTACT ALSO REFERENCED NHTSA CAMPAIGN NUMBER: 20V385000 (SUSPENSION) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE TRAILER WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE ON THE VEHICLE WAS APPROXIMATELY 57,000. THE FAILURE MILEAGE ON THE TRAILER WAS 17,000.
Corrective Action:
TL* THE CONTACT OWNS A 2015 GMC 2500 USED FOR HAULING A 2017 JAYCO NORTHPOINT RV. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE PASSENGER'S SIDE REAR AND FRONT WHEEL ASSEMBLY FRACTURED WITHOUT WARNING. THE CONTACT MANAGED TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT DAMAGED. THE TRAILER SUSTAINED A LOT OF DAMAGES TO THE FRONT, AND REAR PASSENGER'S SIDE WHEEL ASSEMBLIES. A TOWING COMPANY WAS CONTACTED AND THE TRAILER WAS TOWED TO A TOW LOT BUT WAS NOT YET DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE TECHNICIAN REPLACED 4 LEAF SPRINGS AND INSTALLED 4 NEW TIRES. APACHE VILLAGE RV CENTER (9001 DUNN RD, HAZELWOOD, MO 63042) WAS CONTACTED AND INFORMED THE CONTACT THAT THAT THERE WERE NO RECALLS ON THE TRAILER. THE CONTACT ALSO REFERENCED NHTSA CAMPAIGN NUMBER: 20V385000 (SUSPENSION) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE TRAILER WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE ON THE VEHICLE WAS APPROXIMATELY 57,000. THE FAILURE MILEAGE ON THE TRAILER WAS 17,000.
Additional Notes:
TL* THE CONTACT OWNS A 2015 GMC 2500 USED FOR HAULING A 2017 JAYCO NORTHPOINT RV. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE PASSENGER'S SIDE REAR AND FRONT WHEEL ASSEMBLY FRACTURED WITHOUT WARNING. THE CONTACT MANAGED TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT DAMAGED. THE TRAILER SUSTAINED A LOT OF DAMAGES TO THE FRONT, AND REAR PASSENGER'S SIDE WHEEL ASSEMBLIES. A TOWING COMPANY WAS CONTACTED AND THE TRAILER WAS TOWED TO A TOW LOT BUT WAS NOT YET DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE TECHNICIAN REPLACED 4 LEAF SPRINGS AND INSTALLED 4 NEW TIRES. APACHE VILLAGE RV CENTER (9001 DUNN RD, HAZELWOOD, MO 63042) WAS CONTACTED AND INFORMED THE CONTACT THAT THAT THERE WERE NO RECALLS ON THE TRAILER. THE CONTACT ALSO REFERENCED NHTSA CAMPAIGN NUMBER: 20V385000 (SUSPENSION) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE TRAILER WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE ON THE VEHICLE WAS APPROXIMATELY 57,000. THE FAILURE MILEAGE ON THE TRAILER WAS 17,000.
Mfg Campaign: 11354926
Recall Date: Sep 14, 2020
Jayco, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE DRIVER'S SIDE FRONT TIRE, DRIVER'S SIDE REAR TIRE AND THE REAR PASSENGER'S SIDE TIRE SIMULTANEOUSLY EXPERIENCED BLOWOUTS. DUE TO THE FAILURE, THE CONTACT INITIALLY LOST CONTROL OF THE VEHICLE BUT WAS ABLE TO SAFELY PULL THE RV OVER TO THE SIDE OF THE ROADWAY. ROADSIDE ASSISTANCE WAS CALLED OUT AND REPLACED THE DRIVER'S SIDE FRONT AND REAR TIRES. THE CONTACT REPLACED THE PASSENGER'S SIDE REAR TIRE ON HIS OWN. THE CONTACT SUBSEQUENTLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V385000 (SUSPENSION) WHICH HE LINKED TO HIS TIRE FAILURE. THE CONTACT STATED THAT HE EXPERIENCED TIRE FAILURES ON ALL FOUR TIRES PRIOR TO RECEIVING THE RECALL NOTIFICATION. THE CONTACT NOTIFIED THE MANUFACTURER ONCE HE RECEIVED THE RECALL NOTIFICATION AND WAS PROVIDED A LIST OF DEALERS TO CALL FOR ASSISTANCE. THE CONTACT CALLED CAMPING WORLD OF CHARLESTON (8155 RIVERS AVE, NORTH CHARLESTON, SC 29406), THE TRAIL CENTER (5728 DORCHESTER RD, NORTH CHARLESTON, SC 29418), MILES RV CENTER (6056 ASHEVILLE HWY, HENDERSONVILLE, NC 28791) AND WAS INFORMED THAT THE DEALER WAS NOT IN POSSESSION OF THE EQUIPMENT NEEDED TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS GIVEN A CALLBACK AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 3,827.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE DRIVER'S SIDE FRONT TIRE, DRIVER'S SIDE REAR TIRE AND THE REAR PASSENGER'S SIDE TIRE SIMULTANEOUSLY EXPERIENCED BLOWOUTS. DUE TO THE FAILURE, THE CONTACT INITIALLY LOST CONTROL OF THE VEHICLE BUT WAS ABLE TO SAFELY PULL THE RV OVER TO THE SIDE OF THE ROADWAY. ROADSIDE ASSISTANCE WAS CALLED OUT AND REPLACED THE DRIVER'S SIDE FRONT AND REAR TIRES. THE CONTACT REPLACED THE PASSENGER'S SIDE REAR TIRE ON HIS OWN. THE CONTACT SUBSEQUENTLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V385000 (SUSPENSION) WHICH HE LINKED TO HIS TIRE FAILURE. THE CONTACT STATED THAT HE EXPERIENCED TIRE FAILURES ON ALL FOUR TIRES PRIOR TO RECEIVING THE RECALL NOTIFICATION. THE CONTACT NOTIFIED THE MANUFACTURER ONCE HE RECEIVED THE RECALL NOTIFICATION AND WAS PROVIDED A LIST OF DEALERS TO CALL FOR ASSISTANCE. THE CONTACT CALLED CAMPING WORLD OF CHARLESTON (8155 RIVERS AVE, NORTH CHARLESTON, SC 29406), THE TRAIL CENTER (5728 DORCHESTER RD, NORTH CHARLESTON, SC 29418), MILES RV CENTER (6056 ASHEVILLE HWY, HENDERSONVILLE, NC 28791) AND WAS INFORMED THAT THE DEALER WAS NOT IN POSSESSION OF THE EQUIPMENT NEEDED TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS GIVEN A CALLBACK AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 3,827.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE DRIVER'S SIDE FRONT TIRE, DRIVER'S SIDE REAR TIRE AND THE REAR PASSENGER'S SIDE TIRE SIMULTANEOUSLY EXPERIENCED BLOWOUTS. DUE TO THE FAILURE, THE CONTACT INITIALLY LOST CONTROL OF THE VEHICLE BUT WAS ABLE TO SAFELY PULL THE RV OVER TO THE SIDE OF THE ROADWAY. ROADSIDE ASSISTANCE WAS CALLED OUT AND REPLACED THE DRIVER'S SIDE FRONT AND REAR TIRES. THE CONTACT REPLACED THE PASSENGER'S SIDE REAR TIRE ON HIS OWN. THE CONTACT SUBSEQUENTLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V385000 (SUSPENSION) WHICH HE LINKED TO HIS TIRE FAILURE. THE CONTACT STATED THAT HE EXPERIENCED TIRE FAILURES ON ALL FOUR TIRES PRIOR TO RECEIVING THE RECALL NOTIFICATION. THE CONTACT NOTIFIED THE MANUFACTURER ONCE HE RECEIVED THE RECALL NOTIFICATION AND WAS PROVIDED A LIST OF DEALERS TO CALL FOR ASSISTANCE. THE CONTACT CALLED CAMPING WORLD OF CHARLESTON (8155 RIVERS AVE, NORTH CHARLESTON, SC 29406), THE TRAIL CENTER (5728 DORCHESTER RD, NORTH CHARLESTON, SC 29418), MILES RV CENTER (6056 ASHEVILLE HWY, HENDERSONVILLE, NC 28791) AND WAS INFORMED THAT THE DEALER WAS NOT IN POSSESSION OF THE EQUIPMENT NEEDED TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS GIVEN A CALLBACK AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 3,827.
Mfg Campaign: 11343012
Recall Date: Aug 3, 2020
Jayco, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
BRAKES ON THE HEAVIER RV TRAILER DON'WORK ON ALL THEM LIPPERT SAYS JAYCO USED TO LITE OF AXLE JAYCO SAYS LIPPERT AT FAULT.ALL I KNOW IS I AM OUT $4100 TO CORRECT THE PROBLEM!!!!
Corrective Action:
BRAKES ON THE HEAVIER RV TRAILER DON'WORK ON ALL THEM LIPPERT SAYS JAYCO USED TO LITE OF AXLE JAYCO SAYS LIPPERT AT FAULT.ALL I KNOW IS I AM OUT $4100 TO CORRECT THE PROBLEM!!!!
Additional Notes:
BRAKES ON THE HEAVIER RV TRAILER DON'WORK ON ALL THEM LIPPERT SAYS JAYCO USED TO LITE OF AXLE JAYCO SAYS LIPPERT AT FAULT.ALL I KNOW IS I AM OUT $4100 TO CORRECT THE PROBLEM!!!!
Mfg Campaign: 11033341
Recall Date: Oct 14, 2017
Jayco, Inc.
Defect Description:
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Potential Consequences:
BRAKES ON THE HEAVIER RV TRAILER DON'WORK ON ALL THEM LIPPERT SAYS JAYCO USED TO LITE OF AXLE JAYCO SAYS LIPPERT AT FAULT.ALL I KNOW IS I AM OUT $4100 TO CORRECT THE PROBLEM!!!!
Corrective Action:
BRAKES ON THE HEAVIER RV TRAILER DON'WORK ON ALL THEM LIPPERT SAYS JAYCO USED TO LITE OF AXLE JAYCO SAYS LIPPERT AT FAULT.ALL I KNOW IS I AM OUT $4100 TO CORRECT THE PROBLEM!!!!
Additional Notes:
BRAKES ON THE HEAVIER RV TRAILER DON'WORK ON ALL THEM LIPPERT SAYS JAYCO USED TO LITE OF AXLE JAYCO SAYS LIPPERT AT FAULT.ALL I KNOW IS I AM OUT $4100 TO CORRECT THE PROBLEM!!!!
Mfg Campaign: 11033341
Recall Date: Oct 14, 2017
Jayco, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
KITCHEN SLIDE-OUT EXTENDS WHILE IN TRANSIT/TOW ON STRAIGHT, LEVEL HIGHWAYS. THIS HAS OCCURRED MULTIPLE TIMES SINCE ORIGINAL PURCHASE. ..UPDATED 09/25/17 *BF UPDATED 10/12/2017*JS *BF *JS
Corrective Action:
KITCHEN SLIDE-OUT EXTENDS WHILE IN TRANSIT/TOW ON STRAIGHT, LEVEL HIGHWAYS. THIS HAS OCCURRED MULTIPLE TIMES SINCE ORIGINAL PURCHASE. ..UPDATED 09/25/17 *BF UPDATED 10/12/2017*JS *BF *JS
Additional Notes:
KITCHEN SLIDE-OUT EXTENDS WHILE IN TRANSIT/TOW ON STRAIGHT, LEVEL HIGHWAYS. THIS HAS OCCURRED MULTIPLE TIMES SINCE ORIGINAL PURCHASE. ..UPDATED 09/25/17 *BF UPDATED 10/12/2017*JS *BF *JS
Mfg Campaign: 11024110
Recall Date: Sep 18, 2017
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