JAYCO NORTH POINT 2024

Complete listing of complaints and recalls for this vehicle

1
Complaints
1
Recalls

Complaints & Recalls

1 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 24V831000 SAFETY RECALL
8 Vehicles Affected
Recall Date: Nov 5, 2024
Safety Issue:

Jayco Inc. (Jayco) is recalling certain 2024 North Point and Pinnacle travel trailers equipped with certain GE air conditioners. The air conditioner soft start device may fail and overheat.

Potential Risk:
An air conditioner soft start device that overheats increases the risk of a fire.
FREE Recall Solution:
Dealers will replace the ICM soft start module with a Micro air EasyStart Breeze module, free of charge. Interim owner letters were mailed December 19, 2024. Once the final remedy is available a second notice will be mailed. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901615.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901615
Recall Date: Nov 5, 2024

Consumer Complaints

1 Complaint
Jayco, Inc.
Campaign: 11645165 Other
Feb 26, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

Purchased this unit in Nov last year and had brake issues. Camping World has been good working to fix the issue but Dexter Tow Assist is not working. When other vehicle is attached to the 5th wheel, brakes dont work. Hooked my truck to a Seismic 5th wheel with Tow Assist, worked fine. Its not working on my unit and I have NO BRAKES. Components have been replaced but Dexter does not seem to be in any hurry to fix the problem. I have towed other 5th wheels without Tow Assist with no problem and again, the Seismic didnt have a problem with my brake controller.

Corrective Action:

Purchased this unit in Nov last year and had brake issues. Camping World has been good working to fix the issue but Dexter Tow Assist is not working. When other vehicle is attached to the 5th wheel, brakes dont work. Hooked my truck to a Seismic 5th wheel with Tow Assist, worked fine. Its not working on my unit and I have NO BRAKES. Components have been replaced but Dexter does not seem to be in any hurry to fix the problem. I have towed other 5th wheels without Tow Assist with no problem and again, the Seismic didnt have a problem with my brake controller.

Additional Notes:

Purchased this unit in Nov last year and had brake issues. Camping World has been good working to fix the issue but Dexter Tow Assist is not working. When other vehicle is attached to the 5th wheel, brakes dont work. Hooked my truck to a Seismic 5th wheel with Tow Assist, worked fine. Its not working on my unit and I have NO BRAKES. Components have been replaced but Dexter does not seem to be in any hurry to fix the problem. I have towed other 5th wheels without Tow Assist with no problem and again, the Seismic didnt have a problem with my brake controller.

Manufacturer: JAYCO
Mfg Campaign: 11645165
Notice Date: Feb 26, 2025
Recall Date: Feb 26, 2025

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