JAYCO NORTH POINT 2022

Complete listing of complaints and recalls for this vehicle

4
Complaints
3
Recalls

Complaints & Recalls

4 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 22V571000 SAFETY RECALL
11.5K Vehicles Affected
Recall Date: Aug 4, 2022
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2022-2023 Eagle, Eagle HT, Jayflight, Jayflight SLX, North point, Pinnacle, and Seismic travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Potential Risk:
An awning that drops or extends beyond normal operation can increase the risk of injury.
FREE Recall Solution:
Dealers will inspect and repair, or if necessary, replace awning fabric, free of charge. Owner notification letters were mailed August 31, 2022. Owners may contact Jayco's customer service at 1-800-283-8267. Jayco's number for this recall is 9901578.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901578
Notice Date: Aug 31, 2022
Recall Date: Aug 4, 2022
Jayco, Inc.
NHTSA Campaign: 22V301000 SAFETY RECALL
838 Vehicles Affected
Recall Date: May 5, 2022
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2021-2022 Northpoint, Pinnacle, and Seismic fifth wheel travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.

Potential Risk:
A gas leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Dealers will replace the quick disconnect fittings, free of charge. Owner notification letters were mailed May 23, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901577.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901577
Notice Date: May 23, 2022
Recall Date: May 5, 2022
Jayco, Inc.
NHTSA Campaign: 22V046000 SAFETY RECALL
56 Vehicles Affected
Recall Date: Feb 1, 2022
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2021-2022 North Point and Pinnacle trailers equipped with certain Sailun tires, size ST235/80R16/G. Due to a manufacturing issue, the tires may experience a belt separation.

Potential Risk:
Belt separation could lead to loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the tire DOT codes, and replace the tires as necessary, free of charge. Owners are advised to discontinue use of the affected tires that contain the DOT factory code DOT 1YJ and date code 2020-4120. Owner notification letters were mailed February 28, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 21T-018.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 21T-018
Notice Date: Feb 28, 2022
Recall Date: Feb 1, 2022

Consumer Complaints

4 Complaints
Jayco, Inc.
Campaign: 11623373 Other
Nov 4, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The VIN sticker and cargo carrying capacity sticker on my 2022 Jayco North Point 382FLRB have a major discrepancy. The VIN sticker says the Gross Vehicle Weight Rating (GVWR) is 16,995 pounds, but the yellow weight rating sticker on the outside by the VIN sticker and on the inside of the door says the GVWR is 19,995 pounds. This is a MAJOR issue, because the axles on the camper are only rated at 7400 pounds each, and if someone was to load it with 5,084 pounds, like the yellow weight rating stickers lead you to believe, it would be extremely dangerous and could result in catastrophic failure of the trailer, axles, suspension, wheels/tires, and frame. The VIN sticker, and many other online resources, say the GVWR is 16,995 pounds, which is more accurate and lines up with the axle ratings of the camper. I let my dealer know about it last year, and they confirmed that was likely wrong and said they would contact Jayco, but I have never heard any follow up.

Corrective Action:

The VIN sticker and cargo carrying capacity sticker on my 2022 Jayco North Point 382FLRB have a major discrepancy. The VIN sticker says the Gross Vehicle Weight Rating (GVWR) is 16,995 pounds, but the yellow weight rating sticker on the outside by the VIN sticker and on the inside of the door says the GVWR is 19,995 pounds. This is a MAJOR issue, because the axles on the camper are only rated at 7400 pounds each, and if someone was to load it with 5,084 pounds, like the yellow weight rating stickers lead you to believe, it would be extremely dangerous and could result in catastrophic failure of the trailer, axles, suspension, wheels/tires, and frame. The VIN sticker, and many other online resources, say the GVWR is 16,995 pounds, which is more accurate and lines up with the axle ratings of the camper. I let my dealer know about it last year, and they confirmed that was likely wrong and said they would contact Jayco, but I have never heard any follow up.

Additional Notes:

The VIN sticker and cargo carrying capacity sticker on my 2022 Jayco North Point 382FLRB have a major discrepancy. The VIN sticker says the Gross Vehicle Weight Rating (GVWR) is 16,995 pounds, but the yellow weight rating sticker on the outside by the VIN sticker and on the inside of the door says the GVWR is 19,995 pounds. This is a MAJOR issue, because the axles on the camper are only rated at 7400 pounds each, and if someone was to load it with 5,084 pounds, like the yellow weight rating stickers lead you to believe, it would be extremely dangerous and could result in catastrophic failure of the trailer, axles, suspension, wheels/tires, and frame. The VIN sticker, and many other online resources, say the GVWR is 16,995 pounds, which is more accurate and lines up with the axle ratings of the camper. I let my dealer know about it last year, and they confirmed that was likely wrong and said they would contact Jayco, but I have never heard any follow up.

Manufacturer: JAYCO
Mfg Campaign: 11623373
Notice Date: Nov 4, 2024
Recall Date: Nov 4, 2024
Jayco, Inc.
Campaign: 11623373 Other
Nov 4, 2024
Defect Description:

STRUCTURE

Potential Consequences:

The VIN sticker and cargo carrying capacity sticker on my 2022 Jayco North Point 382FLRB have a major discrepancy. The VIN sticker says the Gross Vehicle Weight Rating (GVWR) is 16,995 pounds, but the yellow weight rating sticker on the outside by the VIN sticker and on the inside of the door says the GVWR is 19,995 pounds. This is a MAJOR issue, because the axles on the camper are only rated at 7400 pounds each, and if someone was to load it with 5,084 pounds, like the yellow weight rating stickers lead you to believe, it would be extremely dangerous and could result in catastrophic failure of the trailer, axles, suspension, wheels/tires, and frame. The VIN sticker, and many other online resources, say the GVWR is 16,995 pounds, which is more accurate and lines up with the axle ratings of the camper. I let my dealer know about it last year, and they confirmed that was likely wrong and said they would contact Jayco, but I have never heard any follow up.

Corrective Action:

The VIN sticker and cargo carrying capacity sticker on my 2022 Jayco North Point 382FLRB have a major discrepancy. The VIN sticker says the Gross Vehicle Weight Rating (GVWR) is 16,995 pounds, but the yellow weight rating sticker on the outside by the VIN sticker and on the inside of the door says the GVWR is 19,995 pounds. This is a MAJOR issue, because the axles on the camper are only rated at 7400 pounds each, and if someone was to load it with 5,084 pounds, like the yellow weight rating stickers lead you to believe, it would be extremely dangerous and could result in catastrophic failure of the trailer, axles, suspension, wheels/tires, and frame. The VIN sticker, and many other online resources, say the GVWR is 16,995 pounds, which is more accurate and lines up with the axle ratings of the camper. I let my dealer know about it last year, and they confirmed that was likely wrong and said they would contact Jayco, but I have never heard any follow up.

Additional Notes:

The VIN sticker and cargo carrying capacity sticker on my 2022 Jayco North Point 382FLRB have a major discrepancy. The VIN sticker says the Gross Vehicle Weight Rating (GVWR) is 16,995 pounds, but the yellow weight rating sticker on the outside by the VIN sticker and on the inside of the door says the GVWR is 19,995 pounds. This is a MAJOR issue, because the axles on the camper are only rated at 7400 pounds each, and if someone was to load it with 5,084 pounds, like the yellow weight rating stickers lead you to believe, it would be extremely dangerous and could result in catastrophic failure of the trailer, axles, suspension, wheels/tires, and frame. The VIN sticker, and many other online resources, say the GVWR is 16,995 pounds, which is more accurate and lines up with the axle ratings of the camper. I let my dealer know about it last year, and they confirmed that was likely wrong and said they would contact Jayco, but I have never heard any follow up.

Manufacturer: JAYCO
Mfg Campaign: 11623373
Notice Date: Nov 4, 2024
Recall Date: Nov 4, 2024
Jayco, Inc.
Campaign: 11623373 Other
Nov 4, 2024
Defect Description:

SUSPENSION

Potential Consequences:

The VIN sticker and cargo carrying capacity sticker on my 2022 Jayco North Point 382FLRB have a major discrepancy. The VIN sticker says the Gross Vehicle Weight Rating (GVWR) is 16,995 pounds, but the yellow weight rating sticker on the outside by the VIN sticker and on the inside of the door says the GVWR is 19,995 pounds. This is a MAJOR issue, because the axles on the camper are only rated at 7400 pounds each, and if someone was to load it with 5,084 pounds, like the yellow weight rating stickers lead you to believe, it would be extremely dangerous and could result in catastrophic failure of the trailer, axles, suspension, wheels/tires, and frame. The VIN sticker, and many other online resources, say the GVWR is 16,995 pounds, which is more accurate and lines up with the axle ratings of the camper. I let my dealer know about it last year, and they confirmed that was likely wrong and said they would contact Jayco, but I have never heard any follow up.

Corrective Action:

The VIN sticker and cargo carrying capacity sticker on my 2022 Jayco North Point 382FLRB have a major discrepancy. The VIN sticker says the Gross Vehicle Weight Rating (GVWR) is 16,995 pounds, but the yellow weight rating sticker on the outside by the VIN sticker and on the inside of the door says the GVWR is 19,995 pounds. This is a MAJOR issue, because the axles on the camper are only rated at 7400 pounds each, and if someone was to load it with 5,084 pounds, like the yellow weight rating stickers lead you to believe, it would be extremely dangerous and could result in catastrophic failure of the trailer, axles, suspension, wheels/tires, and frame. The VIN sticker, and many other online resources, say the GVWR is 16,995 pounds, which is more accurate and lines up with the axle ratings of the camper. I let my dealer know about it last year, and they confirmed that was likely wrong and said they would contact Jayco, but I have never heard any follow up.

Additional Notes:

The VIN sticker and cargo carrying capacity sticker on my 2022 Jayco North Point 382FLRB have a major discrepancy. The VIN sticker says the Gross Vehicle Weight Rating (GVWR) is 16,995 pounds, but the yellow weight rating sticker on the outside by the VIN sticker and on the inside of the door says the GVWR is 19,995 pounds. This is a MAJOR issue, because the axles on the camper are only rated at 7400 pounds each, and if someone was to load it with 5,084 pounds, like the yellow weight rating stickers lead you to believe, it would be extremely dangerous and could result in catastrophic failure of the trailer, axles, suspension, wheels/tires, and frame. The VIN sticker, and many other online resources, say the GVWR is 16,995 pounds, which is more accurate and lines up with the axle ratings of the camper. I let my dealer know about it last year, and they confirmed that was likely wrong and said they would contact Jayco, but I have never heard any follow up.

Manufacturer: JAYCO
Mfg Campaign: 11623373
Notice Date: Nov 4, 2024
Recall Date: Nov 4, 2024
Jayco, Inc.
Campaign: 11495085 Other
Nov 28, 2022
Defect Description:

SUSPENSION

Potential Consequences:

The contact owns a 2022 Jayco Northpoint RV. The contact stated that while driving at undisclosed speeds, the RV was pulling to the left. No warning light was illuminated. The RV was taken to the dealer, and it was confirmed that the axles were misplaced and needed to be replaced. The RV was not repaired. The manufacturer was notified of the failure and the contact was awaiting a response. The failure mileage was approximately 2,000.

Corrective Action:

The contact owns a 2022 Jayco Northpoint RV. The contact stated that while driving at undisclosed speeds, the RV was pulling to the left. No warning light was illuminated. The RV was taken to the dealer, and it was confirmed that the axles were misplaced and needed to be replaced. The RV was not repaired. The manufacturer was notified of the failure and the contact was awaiting a response. The failure mileage was approximately 2,000.

Additional Notes:

The contact owns a 2022 Jayco Northpoint RV. The contact stated that while driving at undisclosed speeds, the RV was pulling to the left. No warning light was illuminated. The RV was taken to the dealer, and it was confirmed that the axles were misplaced and needed to be replaced. The RV was not repaired. The manufacturer was notified of the failure and the contact was awaiting a response. The failure mileage was approximately 2,000.

Manufacturer: JAYCO
Mfg Campaign: 11495085
Notice Date: Nov 28, 2022
Recall Date: Nov 28, 2022

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