Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2022-2023 Eagle, Eagle HT, Jayflight, Jayflight SLX, North point, Pinnacle, and Seismic travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 9901578
Recall Date: Aug 4, 2022
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2021-2022 Northpoint, Pinnacle, and Seismic fifth wheel travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 9901577
Recall Date: May 5, 2022
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2021-2022 North Point and Pinnacle trailers equipped with certain Sailun tires, size ST235/80R16/G. Due to a manufacturing issue, the tires may experience a belt separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21T-018
Recall Date: Feb 1, 2022
Consumer Complaints
4 ComplaintsJayco, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The VIN sticker and cargo carrying capacity sticker on my 2022 Jayco North Point 382FLRB have a major discrepancy. The VIN sticker says the Gross Vehicle Weight Rating (GVWR) is 16,995 pounds, but the yellow weight rating sticker on the outside by the VIN sticker and on the inside of the door says the GVWR is 19,995 pounds. This is a MAJOR issue, because the axles on the camper are only rated at 7400 pounds each, and if someone was to load it with 5,084 pounds, like the yellow weight rating stickers lead you to believe, it would be extremely dangerous and could result in catastrophic failure of the trailer, axles, suspension, wheels/tires, and frame. The VIN sticker, and many other online resources, say the GVWR is 16,995 pounds, which is more accurate and lines up with the axle ratings of the camper. I let my dealer know about it last year, and they confirmed that was likely wrong and said they would contact Jayco, but I have never heard any follow up.
Corrective Action:
The VIN sticker and cargo carrying capacity sticker on my 2022 Jayco North Point 382FLRB have a major discrepancy. The VIN sticker says the Gross Vehicle Weight Rating (GVWR) is 16,995 pounds, but the yellow weight rating sticker on the outside by the VIN sticker and on the inside of the door says the GVWR is 19,995 pounds. This is a MAJOR issue, because the axles on the camper are only rated at 7400 pounds each, and if someone was to load it with 5,084 pounds, like the yellow weight rating stickers lead you to believe, it would be extremely dangerous and could result in catastrophic failure of the trailer, axles, suspension, wheels/tires, and frame. The VIN sticker, and many other online resources, say the GVWR is 16,995 pounds, which is more accurate and lines up with the axle ratings of the camper. I let my dealer know about it last year, and they confirmed that was likely wrong and said they would contact Jayco, but I have never heard any follow up.
Additional Notes:
The VIN sticker and cargo carrying capacity sticker on my 2022 Jayco North Point 382FLRB have a major discrepancy. The VIN sticker says the Gross Vehicle Weight Rating (GVWR) is 16,995 pounds, but the yellow weight rating sticker on the outside by the VIN sticker and on the inside of the door says the GVWR is 19,995 pounds. This is a MAJOR issue, because the axles on the camper are only rated at 7400 pounds each, and if someone was to load it with 5,084 pounds, like the yellow weight rating stickers lead you to believe, it would be extremely dangerous and could result in catastrophic failure of the trailer, axles, suspension, wheels/tires, and frame. The VIN sticker, and many other online resources, say the GVWR is 16,995 pounds, which is more accurate and lines up with the axle ratings of the camper. I let my dealer know about it last year, and they confirmed that was likely wrong and said they would contact Jayco, but I have never heard any follow up.
Mfg Campaign: 11623373
Recall Date: Nov 4, 2024
Jayco, Inc.
Defect Description:
STRUCTURE
Potential Consequences:
The VIN sticker and cargo carrying capacity sticker on my 2022 Jayco North Point 382FLRB have a major discrepancy. The VIN sticker says the Gross Vehicle Weight Rating (GVWR) is 16,995 pounds, but the yellow weight rating sticker on the outside by the VIN sticker and on the inside of the door says the GVWR is 19,995 pounds. This is a MAJOR issue, because the axles on the camper are only rated at 7400 pounds each, and if someone was to load it with 5,084 pounds, like the yellow weight rating stickers lead you to believe, it would be extremely dangerous and could result in catastrophic failure of the trailer, axles, suspension, wheels/tires, and frame. The VIN sticker, and many other online resources, say the GVWR is 16,995 pounds, which is more accurate and lines up with the axle ratings of the camper. I let my dealer know about it last year, and they confirmed that was likely wrong and said they would contact Jayco, but I have never heard any follow up.
Corrective Action:
The VIN sticker and cargo carrying capacity sticker on my 2022 Jayco North Point 382FLRB have a major discrepancy. The VIN sticker says the Gross Vehicle Weight Rating (GVWR) is 16,995 pounds, but the yellow weight rating sticker on the outside by the VIN sticker and on the inside of the door says the GVWR is 19,995 pounds. This is a MAJOR issue, because the axles on the camper are only rated at 7400 pounds each, and if someone was to load it with 5,084 pounds, like the yellow weight rating stickers lead you to believe, it would be extremely dangerous and could result in catastrophic failure of the trailer, axles, suspension, wheels/tires, and frame. The VIN sticker, and many other online resources, say the GVWR is 16,995 pounds, which is more accurate and lines up with the axle ratings of the camper. I let my dealer know about it last year, and they confirmed that was likely wrong and said they would contact Jayco, but I have never heard any follow up.
Additional Notes:
The VIN sticker and cargo carrying capacity sticker on my 2022 Jayco North Point 382FLRB have a major discrepancy. The VIN sticker says the Gross Vehicle Weight Rating (GVWR) is 16,995 pounds, but the yellow weight rating sticker on the outside by the VIN sticker and on the inside of the door says the GVWR is 19,995 pounds. This is a MAJOR issue, because the axles on the camper are only rated at 7400 pounds each, and if someone was to load it with 5,084 pounds, like the yellow weight rating stickers lead you to believe, it would be extremely dangerous and could result in catastrophic failure of the trailer, axles, suspension, wheels/tires, and frame. The VIN sticker, and many other online resources, say the GVWR is 16,995 pounds, which is more accurate and lines up with the axle ratings of the camper. I let my dealer know about it last year, and they confirmed that was likely wrong and said they would contact Jayco, but I have never heard any follow up.
Mfg Campaign: 11623373
Recall Date: Nov 4, 2024
Jayco, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The VIN sticker and cargo carrying capacity sticker on my 2022 Jayco North Point 382FLRB have a major discrepancy. The VIN sticker says the Gross Vehicle Weight Rating (GVWR) is 16,995 pounds, but the yellow weight rating sticker on the outside by the VIN sticker and on the inside of the door says the GVWR is 19,995 pounds. This is a MAJOR issue, because the axles on the camper are only rated at 7400 pounds each, and if someone was to load it with 5,084 pounds, like the yellow weight rating stickers lead you to believe, it would be extremely dangerous and could result in catastrophic failure of the trailer, axles, suspension, wheels/tires, and frame. The VIN sticker, and many other online resources, say the GVWR is 16,995 pounds, which is more accurate and lines up with the axle ratings of the camper. I let my dealer know about it last year, and they confirmed that was likely wrong and said they would contact Jayco, but I have never heard any follow up.
Corrective Action:
The VIN sticker and cargo carrying capacity sticker on my 2022 Jayco North Point 382FLRB have a major discrepancy. The VIN sticker says the Gross Vehicle Weight Rating (GVWR) is 16,995 pounds, but the yellow weight rating sticker on the outside by the VIN sticker and on the inside of the door says the GVWR is 19,995 pounds. This is a MAJOR issue, because the axles on the camper are only rated at 7400 pounds each, and if someone was to load it with 5,084 pounds, like the yellow weight rating stickers lead you to believe, it would be extremely dangerous and could result in catastrophic failure of the trailer, axles, suspension, wheels/tires, and frame. The VIN sticker, and many other online resources, say the GVWR is 16,995 pounds, which is more accurate and lines up with the axle ratings of the camper. I let my dealer know about it last year, and they confirmed that was likely wrong and said they would contact Jayco, but I have never heard any follow up.
Additional Notes:
The VIN sticker and cargo carrying capacity sticker on my 2022 Jayco North Point 382FLRB have a major discrepancy. The VIN sticker says the Gross Vehicle Weight Rating (GVWR) is 16,995 pounds, but the yellow weight rating sticker on the outside by the VIN sticker and on the inside of the door says the GVWR is 19,995 pounds. This is a MAJOR issue, because the axles on the camper are only rated at 7400 pounds each, and if someone was to load it with 5,084 pounds, like the yellow weight rating stickers lead you to believe, it would be extremely dangerous and could result in catastrophic failure of the trailer, axles, suspension, wheels/tires, and frame. The VIN sticker, and many other online resources, say the GVWR is 16,995 pounds, which is more accurate and lines up with the axle ratings of the camper. I let my dealer know about it last year, and they confirmed that was likely wrong and said they would contact Jayco, but I have never heard any follow up.
Mfg Campaign: 11623373
Recall Date: Nov 4, 2024
Jayco, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2022 Jayco Northpoint RV. The contact stated that while driving at undisclosed speeds, the RV was pulling to the left. No warning light was illuminated. The RV was taken to the dealer, and it was confirmed that the axles were misplaced and needed to be replaced. The RV was not repaired. The manufacturer was notified of the failure and the contact was awaiting a response. The failure mileage was approximately 2,000.
Corrective Action:
The contact owns a 2022 Jayco Northpoint RV. The contact stated that while driving at undisclosed speeds, the RV was pulling to the left. No warning light was illuminated. The RV was taken to the dealer, and it was confirmed that the axles were misplaced and needed to be replaced. The RV was not repaired. The manufacturer was notified of the failure and the contact was awaiting a response. The failure mileage was approximately 2,000.
Additional Notes:
The contact owns a 2022 Jayco Northpoint RV. The contact stated that while driving at undisclosed speeds, the RV was pulling to the left. No warning light was illuminated. The RV was taken to the dealer, and it was confirmed that the axles were misplaced and needed to be replaced. The RV was not repaired. The manufacturer was notified of the failure and the contact was awaiting a response. The failure mileage was approximately 2,000.
Mfg Campaign: 11495085
Recall Date: Nov 28, 2022
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury