Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Entegra Launch, Qwest, Jayco Melbourne, and Melbourne Prestige motorhomes. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Daimler 23V-100
Recall Date: Jul 14, 2023
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Melbourne and Melbourne Prestige motorhomes. The instrument cluster may fail to display any information when the vehicle is started.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Daimler 23V-204
Recall Date: Jun 1, 2023
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: MB 22V-796
Recall Date: Feb 16, 2023
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2021-2022 Entegra Qwest, Jayco Melbourne, and Melbourne Prestige motorhomes. The shim on the torsion bar was incorrectly installed between the nut and the torsion bar, rather than between the ball stud and the torsion bar.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: MB 22V-131
Recall Date: Sep 1, 2022
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 10, 2020
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 2, 2020
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 5, 2020
Consumer Complaints
3 ComplaintsJayco, Inc.
Defect Description:
EQUIPMENT
Potential Consequences:
We have a brand new 2021 Jayco Melbourne that we've had for almost a year. We just took a trip and opened our bins underneath to find that in transit something shifted and TURNED THE LIGHT ON IN THE BIN and it burned the plastic cover of the light AND it burned a plastic tarp! Had it been touching something else, our entire unit could have gone up in flames! It seems that the bin that is directly UNDER THE BED accessible from OUTSIDE the RV has THREE LIGHT SWITCHES on the INSIDE WALLS of that bin. There is NO COVER over that switches. The bulbs in those lights are old style lights that get extremely hot. When things move during transit they can bump those switches and TURN THEM ON. THERE IS NO WAY TO KNOW THE LIGHT IS ON. (In my Fleetwood the Cago bin light switch was INSIDE THE RV and an indicator told you when it was on). Not so in this Jayco. So the light can get bumped on, you don't know it's on and it starts a fire! It melted and burned the cover over the light and it burned a tarp. Luckily the tarp mostly melted and never caught fire or we would have all DIED! THIS IS A SERIOUS SAFETY HAZARD. They either need to replace ALL these bulbs with LEDs that don't get hot OR put a COVER over that switch so that it cannot be accidentally turned on when contents in the bin shift during driving. I HAVE NEVER SEEN ANYTHING ON AN RV THIS UNSAFE!
Corrective Action:
We have a brand new 2021 Jayco Melbourne that we've had for almost a year. We just took a trip and opened our bins underneath to find that in transit something shifted and TURNED THE LIGHT ON IN THE BIN and it burned the plastic cover of the light AND it burned a plastic tarp! Had it been touching something else, our entire unit could have gone up in flames! It seems that the bin that is directly UNDER THE BED accessible from OUTSIDE the RV has THREE LIGHT SWITCHES on the INSIDE WALLS of that bin. There is NO COVER over that switches. The bulbs in those lights are old style lights that get extremely hot. When things move during transit they can bump those switches and TURN THEM ON. THERE IS NO WAY TO KNOW THE LIGHT IS ON. (In my Fleetwood the Cago bin light switch was INSIDE THE RV and an indicator told you when it was on). Not so in this Jayco. So the light can get bumped on, you don't know it's on and it starts a fire! It melted and burned the cover over the light and it burned a tarp. Luckily the tarp mostly melted and never caught fire or we would have all DIED! THIS IS A SERIOUS SAFETY HAZARD. They either need to replace ALL these bulbs with LEDs that don't get hot OR put a COVER over that switch so that it cannot be accidentally turned on when contents in the bin shift during driving. I HAVE NEVER SEEN ANYTHING ON AN RV THIS UNSAFE!
Additional Notes:
We have a brand new 2021 Jayco Melbourne that we've had for almost a year. We just took a trip and opened our bins underneath to find that in transit something shifted and TURNED THE LIGHT ON IN THE BIN and it burned the plastic cover of the light AND it burned a plastic tarp! Had it been touching something else, our entire unit could have gone up in flames! It seems that the bin that is directly UNDER THE BED accessible from OUTSIDE the RV has THREE LIGHT SWITCHES on the INSIDE WALLS of that bin. There is NO COVER over that switches. The bulbs in those lights are old style lights that get extremely hot. When things move during transit they can bump those switches and TURN THEM ON. THERE IS NO WAY TO KNOW THE LIGHT IS ON. (In my Fleetwood the Cago bin light switch was INSIDE THE RV and an indicator told you when it was on). Not so in this Jayco. So the light can get bumped on, you don't know it's on and it starts a fire! It melted and burned the cover over the light and it burned a tarp. Luckily the tarp mostly melted and never caught fire or we would have all DIED! THIS IS A SERIOUS SAFETY HAZARD. They either need to replace ALL these bulbs with LEDs that don't get hot OR put a COVER over that switch so that it cannot be accidentally turned on when contents in the bin shift during driving. I HAVE NEVER SEEN ANYTHING ON AN RV THIS UNSAFE!
Mfg Campaign: 11463961
Recall Date: May 9, 2022
Jayco, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
We have a brand new 2021 Jayco Melbourne that we've had for almost a year. We just took a trip and opened our bins underneath to find that in transit something shifted and TURNED THE LIGHT ON IN THE BIN and it burned the plastic cover of the light AND it burned a plastic tarp! Had it been touching something else, our entire unit could have gone up in flames! It seems that the bin that is directly UNDER THE BED accessible from OUTSIDE the RV has THREE LIGHT SWITCHES on the INSIDE WALLS of that bin. There is NO COVER over that switches. The bulbs in those lights are old style lights that get extremely hot. When things move during transit they can bump those switches and TURN THEM ON. THERE IS NO WAY TO KNOW THE LIGHT IS ON. (In my Fleetwood the Cago bin light switch was INSIDE THE RV and an indicator told you when it was on). Not so in this Jayco. So the light can get bumped on, you don't know it's on and it starts a fire! It melted and burned the cover over the light and it burned a tarp. Luckily the tarp mostly melted and never caught fire or we would have all DIED! THIS IS A SERIOUS SAFETY HAZARD. They either need to replace ALL these bulbs with LEDs that don't get hot OR put a COVER over that switch so that it cannot be accidentally turned on when contents in the bin shift during driving. I HAVE NEVER SEEN ANYTHING ON AN RV THIS UNSAFE!
Corrective Action:
We have a brand new 2021 Jayco Melbourne that we've had for almost a year. We just took a trip and opened our bins underneath to find that in transit something shifted and TURNED THE LIGHT ON IN THE BIN and it burned the plastic cover of the light AND it burned a plastic tarp! Had it been touching something else, our entire unit could have gone up in flames! It seems that the bin that is directly UNDER THE BED accessible from OUTSIDE the RV has THREE LIGHT SWITCHES on the INSIDE WALLS of that bin. There is NO COVER over that switches. The bulbs in those lights are old style lights that get extremely hot. When things move during transit they can bump those switches and TURN THEM ON. THERE IS NO WAY TO KNOW THE LIGHT IS ON. (In my Fleetwood the Cago bin light switch was INSIDE THE RV and an indicator told you when it was on). Not so in this Jayco. So the light can get bumped on, you don't know it's on and it starts a fire! It melted and burned the cover over the light and it burned a tarp. Luckily the tarp mostly melted and never caught fire or we would have all DIED! THIS IS A SERIOUS SAFETY HAZARD. They either need to replace ALL these bulbs with LEDs that don't get hot OR put a COVER over that switch so that it cannot be accidentally turned on when contents in the bin shift during driving. I HAVE NEVER SEEN ANYTHING ON AN RV THIS UNSAFE!
Additional Notes:
We have a brand new 2021 Jayco Melbourne that we've had for almost a year. We just took a trip and opened our bins underneath to find that in transit something shifted and TURNED THE LIGHT ON IN THE BIN and it burned the plastic cover of the light AND it burned a plastic tarp! Had it been touching something else, our entire unit could have gone up in flames! It seems that the bin that is directly UNDER THE BED accessible from OUTSIDE the RV has THREE LIGHT SWITCHES on the INSIDE WALLS of that bin. There is NO COVER over that switches. The bulbs in those lights are old style lights that get extremely hot. When things move during transit they can bump those switches and TURN THEM ON. THERE IS NO WAY TO KNOW THE LIGHT IS ON. (In my Fleetwood the Cago bin light switch was INSIDE THE RV and an indicator told you when it was on). Not so in this Jayco. So the light can get bumped on, you don't know it's on and it starts a fire! It melted and burned the cover over the light and it burned a tarp. Luckily the tarp mostly melted and never caught fire or we would have all DIED! THIS IS A SERIOUS SAFETY HAZARD. They either need to replace ALL these bulbs with LEDs that don't get hot OR put a COVER over that switch so that it cannot be accidentally turned on when contents in the bin shift during driving. I HAVE NEVER SEEN ANYTHING ON AN RV THIS UNSAFE!
Mfg Campaign: 11463961
Recall Date: May 9, 2022
Jayco, Inc.
Defect Description:
ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS
Potential Consequences:
We have a brand new 2021 Jayco Melbourne that we've had for almost a year. We just took a trip and opened our bins underneath to find that in transit something shifted and TURNED THE LIGHT ON IN THE BIN and it burned the plastic cover of the light AND it burned a plastic tarp! Had it been touching something else, our entire unit could have gone up in flames! It seems that the bin that is directly UNDER THE BED accessible from OUTSIDE the RV has THREE LIGHT SWITCHES on the INSIDE WALLS of that bin. There is NO COVER over that switches. The bulbs in those lights are old style lights that get extremely hot. When things move during transit they can bump those switches and TURN THEM ON. THERE IS NO WAY TO KNOW THE LIGHT IS ON. (In my Fleetwood the Cago bin light switch was INSIDE THE RV and an indicator told you when it was on). Not so in this Jayco. So the light can get bumped on, you don't know it's on and it starts a fire! It melted and burned the cover over the light and it burned a tarp. Luckily the tarp mostly melted and never caught fire or we would have all DIED! THIS IS A SERIOUS SAFETY HAZARD. They either need to replace ALL these bulbs with LEDs that don't get hot OR put a COVER over that switch so that it cannot be accidentally turned on when contents in the bin shift during driving. I HAVE NEVER SEEN ANYTHING ON AN RV THIS UNSAFE!
Corrective Action:
We have a brand new 2021 Jayco Melbourne that we've had for almost a year. We just took a trip and opened our bins underneath to find that in transit something shifted and TURNED THE LIGHT ON IN THE BIN and it burned the plastic cover of the light AND it burned a plastic tarp! Had it been touching something else, our entire unit could have gone up in flames! It seems that the bin that is directly UNDER THE BED accessible from OUTSIDE the RV has THREE LIGHT SWITCHES on the INSIDE WALLS of that bin. There is NO COVER over that switches. The bulbs in those lights are old style lights that get extremely hot. When things move during transit they can bump those switches and TURN THEM ON. THERE IS NO WAY TO KNOW THE LIGHT IS ON. (In my Fleetwood the Cago bin light switch was INSIDE THE RV and an indicator told you when it was on). Not so in this Jayco. So the light can get bumped on, you don't know it's on and it starts a fire! It melted and burned the cover over the light and it burned a tarp. Luckily the tarp mostly melted and never caught fire or we would have all DIED! THIS IS A SERIOUS SAFETY HAZARD. They either need to replace ALL these bulbs with LEDs that don't get hot OR put a COVER over that switch so that it cannot be accidentally turned on when contents in the bin shift during driving. I HAVE NEVER SEEN ANYTHING ON AN RV THIS UNSAFE!
Additional Notes:
We have a brand new 2021 Jayco Melbourne that we've had for almost a year. We just took a trip and opened our bins underneath to find that in transit something shifted and TURNED THE LIGHT ON IN THE BIN and it burned the plastic cover of the light AND it burned a plastic tarp! Had it been touching something else, our entire unit could have gone up in flames! It seems that the bin that is directly UNDER THE BED accessible from OUTSIDE the RV has THREE LIGHT SWITCHES on the INSIDE WALLS of that bin. There is NO COVER over that switches. The bulbs in those lights are old style lights that get extremely hot. When things move during transit they can bump those switches and TURN THEM ON. THERE IS NO WAY TO KNOW THE LIGHT IS ON. (In my Fleetwood the Cago bin light switch was INSIDE THE RV and an indicator told you when it was on). Not so in this Jayco. So the light can get bumped on, you don't know it's on and it starts a fire! It melted and burned the cover over the light and it burned a tarp. Luckily the tarp mostly melted and never caught fire or we would have all DIED! THIS IS A SERIOUS SAFETY HAZARD. They either need to replace ALL these bulbs with LEDs that don't get hot OR put a COVER over that switch so that it cannot be accidentally turned on when contents in the bin shift during driving. I HAVE NEVER SEEN ANYTHING ON AN RV THIS UNSAFE!
Mfg Campaign: 11463961
Recall Date: May 9, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury