Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2022-2023 Eagle, Eagle HT, Jayflight, Jayflight SLX, North point, Pinnacle, and Seismic travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 9901578
Recall Date: Aug 4, 2022
Consumer Complaints
5 ComplaintsJayco, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The entry door on my Jayco 264BH has become extremely difficult to open and close because the bottom of the door is rubbing against or making contact with the frame. This makes it nearly impossible for children to enter or exit the RV safely. In addition, closing the door from inside the RV is very difficult, which poses a significant safety risk—especially in emergency situations where quick exit may be necessary. This defect could prevent occupants, including children, from exiting the vehicle quickly and safely.
Corrective Action:
The entry door on my Jayco 264BH has become extremely difficult to open and close because the bottom of the door is rubbing against or making contact with the frame. This makes it nearly impossible for children to enter or exit the RV safely. In addition, closing the door from inside the RV is very difficult, which poses a significant safety risk—especially in emergency situations where quick exit may be necessary. This defect could prevent occupants, including children, from exiting the vehicle quickly and safely.
Additional Notes:
The entry door on my Jayco 264BH has become extremely difficult to open and close because the bottom of the door is rubbing against or making contact with the frame. This makes it nearly impossible for children to enter or exit the RV safely. In addition, closing the door from inside the RV is very difficult, which poses a significant safety risk—especially in emergency situations where quick exit may be necessary. This defect could prevent occupants, including children, from exiting the vehicle quickly and safely.
Mfg Campaign: 11668748
Recall Date: Jun 23, 2025
Jayco, Inc.
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
The entry door on my Jayco 264BH has become extremely difficult to open and close because the bottom of the door is rubbing against or making contact with the frame. This makes it nearly impossible for children to enter or exit the RV safely. In addition, closing the door from inside the RV is very difficult, which poses a significant safety risk—especially in emergency situations where quick exit may be necessary. This defect could prevent occupants, including children, from exiting the vehicle quickly and safely.
Corrective Action:
The entry door on my Jayco 264BH has become extremely difficult to open and close because the bottom of the door is rubbing against or making contact with the frame. This makes it nearly impossible for children to enter or exit the RV safely. In addition, closing the door from inside the RV is very difficult, which poses a significant safety risk—especially in emergency situations where quick exit may be necessary. This defect could prevent occupants, including children, from exiting the vehicle quickly and safely.
Additional Notes:
The entry door on my Jayco 264BH has become extremely difficult to open and close because the bottom of the door is rubbing against or making contact with the frame. This makes it nearly impossible for children to enter or exit the RV safely. In addition, closing the door from inside the RV is very difficult, which poses a significant safety risk—especially in emergency situations where quick exit may be necessary. This defect could prevent occupants, including children, from exiting the vehicle quickly and safely.
Mfg Campaign: 11668748
Recall Date: Jun 23, 2025
Jayco, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
The entry door on my Jayco 264BH has become extremely difficult to open and close because the bottom of the door is rubbing against or making contact with the frame. This makes it nearly impossible for children to enter or exit the RV safely. In addition, closing the door from inside the RV is very difficult, which poses a significant safety risk—especially in emergency situations where quick exit may be necessary. This defect could prevent occupants, including children, from exiting the vehicle quickly and safely.
Corrective Action:
The entry door on my Jayco 264BH has become extremely difficult to open and close because the bottom of the door is rubbing against or making contact with the frame. This makes it nearly impossible for children to enter or exit the RV safely. In addition, closing the door from inside the RV is very difficult, which poses a significant safety risk—especially in emergency situations where quick exit may be necessary. This defect could prevent occupants, including children, from exiting the vehicle quickly and safely.
Additional Notes:
The entry door on my Jayco 264BH has become extremely difficult to open and close because the bottom of the door is rubbing against or making contact with the frame. This makes it nearly impossible for children to enter or exit the RV safely. In addition, closing the door from inside the RV is very difficult, which poses a significant safety risk—especially in emergency situations where quick exit may be necessary. This defect could prevent occupants, including children, from exiting the vehicle quickly and safely.
Mfg Campaign: 11668748
Recall Date: Jun 23, 2025
Jayco, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2023 Jayco Jay Flight Trailer. The contact stated that an MKing keyless entry door lock was installed on the trailer. The contact stated that while driving at an undisclosed speed, the RV door opened independently. The RV was not diagnosed or repaired by an independent mechanic or dealer. The contact attempted to contact the manufacturer but was unable to do so. The trailer failure mileage was unknown.
Corrective Action:
The contact owns a 2023 Jayco Jay Flight Trailer. The contact stated that an MKing keyless entry door lock was installed on the trailer. The contact stated that while driving at an undisclosed speed, the RV door opened independently. The RV was not diagnosed or repaired by an independent mechanic or dealer. The contact attempted to contact the manufacturer but was unable to do so. The trailer failure mileage was unknown.
Additional Notes:
The contact owns a 2023 Jayco Jay Flight Trailer. The contact stated that an MKing keyless entry door lock was installed on the trailer. The contact stated that while driving at an undisclosed speed, the RV door opened independently. The RV was not diagnosed or repaired by an independent mechanic or dealer. The contact attempted to contact the manufacturer but was unable to do so. The trailer failure mileage was unknown.
Mfg Campaign: 11606484
Recall Date: Aug 5, 2024
Jayco, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
174BH-rear emergency latch is not secure when opened it can easily become ajar and may strike child in the eye causing damage. Small bumps in to the handle cause the window to shut and the handle to move back into the sleeping quarters. Further in the event a child needed to escape the window one must hold the window up. A child would not be able to hold the window up causing a safety issue. Latch catch should be larger. 14JUN2023 [edit]: (From 11526481) Trailer contains multiple Appliances that use LP in small quarters including sleeping however no CO are installed only smoke and LP leak alarm. -JPH
Corrective Action:
174BH-rear emergency latch is not secure when opened it can easily become ajar and may strike child in the eye causing damage. Small bumps in to the handle cause the window to shut and the handle to move back into the sleeping quarters. Further in the event a child needed to escape the window one must hold the window up. A child would not be able to hold the window up causing a safety issue. Latch catch should be larger. 14JUN2023 [edit]: (From 11526481) Trailer contains multiple Appliances that use LP in small quarters including sleeping however no CO are installed only smoke and LP leak alarm. -JPH
Additional Notes:
174BH-rear emergency latch is not secure when opened it can easily become ajar and may strike child in the eye causing damage. Small bumps in to the handle cause the window to shut and the handle to move back into the sleeping quarters. Further in the event a child needed to escape the window one must hold the window up. A child would not be able to hold the window up causing a safety issue. Latch catch should be larger. 14JUN2023 [edit]: (From 11526481) Trailer contains multiple Appliances that use LP in small quarters including sleeping however no CO are installed only smoke and LP leak alarm. -JPH
Mfg Campaign: 11526482
Recall Date: Jun 11, 2023
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