JAYCO JAY FLIGHT 2020

Complete listing of complaints and recalls for this vehicle

14
Complaints
3
Recalls

Complaints & Recalls

14 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 21V425000 SAFETY RECALL
87.6K Vehicles Affected
Recall Date: Jun 4, 2021
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Potential Risk:
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
FREE Recall Solution:
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Notice Date: Aug 3, 2021
Recall Date: Jun 4, 2021
Jayco, Inc.
NHTSA Campaign: 21V184000 SAFETY RECALL
18.6K Vehicles Affected
Recall Date: Mar 17, 2021
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco White Hawk, Jay Flight SLX, Jay Feather, and Jay Flight travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Potential Risk:
A gas leak can increase the risk of a fire.
FREE Recall Solution:
Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901566.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901566
Notice Date: May 3, 2021
Recall Date: Mar 17, 2021
Jayco, Inc.
NHTSA Campaign: 20V336000 SAFETY RECALL
1.1K Vehicles Affected
Recall Date: Jun 9, 2020
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2020 Towable Eagle, Eagle HT, JayFlight, NorthPoint, Octane, Pinnacle, Seismic, and Talon recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

Potential Risk:
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
FREE Recall Solution:
Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901508
Notice Date: Jun 15, 2020
Recall Date: Jun 9, 2020

Consumer Complaints

14 Complaints
Jayco, Inc.
Campaign: 11491620 Other
Oct 31, 2022
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2020 Jayco Jay Flight Travel Trailer. The contact stated that the stove became inoperable. The contact received notification of NHTSA Campaign Number: 21V840000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was unknown.

Corrective Action:

The contact owns a 2020 Jayco Jay Flight Travel Trailer. The contact stated that the stove became inoperable. The contact received notification of NHTSA Campaign Number: 21V840000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was unknown.

Additional Notes:

The contact owns a 2020 Jayco Jay Flight Travel Trailer. The contact stated that the stove became inoperable. The contact received notification of NHTSA Campaign Number: 21V840000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was unknown.

Manufacturer: JAYCO
Mfg Campaign: 11491620
Notice Date: Oct 31, 2022
Recall Date: Oct 31, 2022
Jayco, Inc.
Campaign: 11458876 Other
Mar 29, 2022
Defect Description:

EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP

Potential Consequences:

The contact owns a 2020 Jayco Jay Flight RV. The contact stated while using the RV and attempting to light the stove and heater, the propane gas flow stopped. The contact said that he later received a recall letter from the manufacturer regarding the propane flow issue in the RV; NHTSA Campaign Number: 21V685000 (Equipment). The contact had not taken the RV to the local dealer. The RV was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 5,000.

Corrective Action:

The contact owns a 2020 Jayco Jay Flight RV. The contact stated while using the RV and attempting to light the stove and heater, the propane gas flow stopped. The contact said that he later received a recall letter from the manufacturer regarding the propane flow issue in the RV; NHTSA Campaign Number: 21V685000 (Equipment). The contact had not taken the RV to the local dealer. The RV was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 5,000.

Additional Notes:

The contact owns a 2020 Jayco Jay Flight RV. The contact stated while using the RV and attempting to light the stove and heater, the propane gas flow stopped. The contact said that he later received a recall letter from the manufacturer regarding the propane flow issue in the RV; NHTSA Campaign Number: 21V685000 (Equipment). The contact had not taken the RV to the local dealer. The RV was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 5,000.

Manufacturer: JAYCO
Mfg Campaign: 11458876
Notice Date: Mar 29, 2022
Recall Date: Mar 29, 2022
Jayco, Inc.
Campaign: 11442459 Other
Dec 2, 2021
Defect Description:

SUSPENSION

Potential Consequences:

After a trip from Dallas to Los Angeles, I noticed inside tire wear on the rear tires. After close inspection, found both leaf spring support brackets had separated from the frame and rear axle was ~3" shifted to the left. If we had started to make the trip back home, the axles could've come off the trailer resulting in a terrible accident. Pictures were taken and sent to Good Sam for extended warranty and Jayco was supposed to have been informed to OK the repairs. Not sure if this was done.

Corrective Action:

After a trip from Dallas to Los Angeles, I noticed inside tire wear on the rear tires. After close inspection, found both leaf spring support brackets had separated from the frame and rear axle was ~3" shifted to the left. If we had started to make the trip back home, the axles could've come off the trailer resulting in a terrible accident. Pictures were taken and sent to Good Sam for extended warranty and Jayco was supposed to have been informed to OK the repairs. Not sure if this was done.

Additional Notes:

After a trip from Dallas to Los Angeles, I noticed inside tire wear on the rear tires. After close inspection, found both leaf spring support brackets had separated from the frame and rear axle was ~3" shifted to the left. If we had started to make the trip back home, the axles could've come off the trailer resulting in a terrible accident. Pictures were taken and sent to Good Sam for extended warranty and Jayco was supposed to have been informed to OK the repairs. Not sure if this was done.

Manufacturer: JAYCO
Mfg Campaign: 11442459
Notice Date: Dec 2, 2021
Recall Date: Dec 2, 2021
Jayco, Inc.
Campaign: 11430757 Other
Aug 27, 2021
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2020 Jayco Jay Flight trailer. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2020 Jayco Jay Flight trailer. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2020 Jayco Jay Flight trailer. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: JAYCO
Mfg Campaign: 11430757
Notice Date: Aug 27, 2021
Recall Date: Aug 27, 2021
Jayco, Inc.
Campaign: 11429907 Other
Aug 20, 2021
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2020 Jayco Travel Trailer. The contact received a recall notification for NHTSA Campaign Number: 21V425000 (Equipment) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and advised the contact that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2020 Jayco Travel Trailer. The contact received a recall notification for NHTSA Campaign Number: 21V425000 (Equipment) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and advised the contact that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2020 Jayco Travel Trailer. The contact received a recall notification for NHTSA Campaign Number: 21V425000 (Equipment) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and advised the contact that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: JAYCO
Mfg Campaign: 11429907
Notice Date: Aug 20, 2021
Recall Date: Aug 20, 2021
Jayco, Inc.
Campaign: 11428785 Other
Aug 12, 2021
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2020 Jayco Jay-Flight RV. The contact received notification of NHTSA campaign number: 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was ordered but had not yet been received. The contact was unable to reach the manufacturer to determine the status of the parts order or to confirm the shipping date. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while turning on the refrigerator which runs by fuel the warning light would flash. Also, while using the stove the unit experienced low fuel pressure. The cause of the failures was not determined. The failure mileage was unknown. Invalid VIN.

Corrective Action:

The contact owns a 2020 Jayco Jay-Flight RV. The contact received notification of NHTSA campaign number: 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was ordered but had not yet been received. The contact was unable to reach the manufacturer to determine the status of the parts order or to confirm the shipping date. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while turning on the refrigerator which runs by fuel the warning light would flash. Also, while using the stove the unit experienced low fuel pressure. The cause of the failures was not determined. The failure mileage was unknown. Invalid VIN.

Additional Notes:

The contact owns a 2020 Jayco Jay-Flight RV. The contact received notification of NHTSA campaign number: 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was ordered but had not yet been received. The contact was unable to reach the manufacturer to determine the status of the parts order or to confirm the shipping date. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while turning on the refrigerator which runs by fuel the warning light would flash. Also, while using the stove the unit experienced low fuel pressure. The cause of the failures was not determined. The failure mileage was unknown. Invalid VIN.

Manufacturer: JAYCO
Mfg Campaign: 11428785
Notice Date: Aug 12, 2021
Recall Date: Aug 12, 2021
Jayco, Inc.
Campaign: 11428875 Other
Aug 12, 2021
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2020 Jayco Jayco trailer. The contact received a recall notification for NHTSA Campaign Number: 21V425000 (Equipment) however, the dealer informed the contact that they would only complete the recall repair of the vehicle in four months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2020 Jayco Jayco trailer. The contact received a recall notification for NHTSA Campaign Number: 21V425000 (Equipment) however, the dealer informed the contact that they would only complete the recall repair of the vehicle in four months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2020 Jayco Jayco trailer. The contact received a recall notification for NHTSA Campaign Number: 21V425000 (Equipment) however, the dealer informed the contact that they would only complete the recall repair of the vehicle in four months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: JAYCO
Mfg Campaign: 11428875
Notice Date: Aug 12, 2021
Recall Date: Aug 12, 2021
Jayco, Inc.
Campaign: 11428368 Other
Aug 9, 2021
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2020 Jayco Jay Flight. The contact received a recall notice for NHTSA campaign number: 21V425000 (Equipment). The contact called the dealer and was informed that she had to either bring the trailer to the dealer or pay a mechanic to make a service call for the recall repair. The contact stated that she did not have the money to tow the trailer or pay to have a mechanic service the recall. The manufacturer was not made aware of the issue. The RV was not repaired. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2020 Jayco Jay Flight. The contact received a recall notice for NHTSA campaign number: 21V425000 (Equipment). The contact called the dealer and was informed that she had to either bring the trailer to the dealer or pay a mechanic to make a service call for the recall repair. The contact stated that she did not have the money to tow the trailer or pay to have a mechanic service the recall. The manufacturer was not made aware of the issue. The RV was not repaired. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2020 Jayco Jay Flight. The contact received a recall notice for NHTSA campaign number: 21V425000 (Equipment). The contact called the dealer and was informed that she had to either bring the trailer to the dealer or pay a mechanic to make a service call for the recall repair. The contact stated that she did not have the money to tow the trailer or pay to have a mechanic service the recall. The manufacturer was not made aware of the issue. The RV was not repaired. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: JAYCO
Mfg Campaign: 11428368
Notice Date: Aug 9, 2021
Recall Date: Aug 9, 2021
Jayco, Inc.
Campaign: 11427877 Other
Aug 5, 2021
Defect Description:

EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP

Potential Consequences:

The contact owns a 2020 Jayco Jay Flight SLX RV. The contact received notification of NHTSA campaign number: 21V203000 (Equipment), 21V179000 (Equipment) and 21V184000 (Equipment) however, the parts to do the recall repairs were unavailable. The contact called the local dealer who stated that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts Distribution disconnect.

Corrective Action:

The contact owns a 2020 Jayco Jay Flight SLX RV. The contact received notification of NHTSA campaign number: 21V203000 (Equipment), 21V179000 (Equipment) and 21V184000 (Equipment) however, the parts to do the recall repairs were unavailable. The contact called the local dealer who stated that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts Distribution disconnect.

Additional Notes:

The contact owns a 2020 Jayco Jay Flight SLX RV. The contact received notification of NHTSA campaign number: 21V203000 (Equipment), 21V179000 (Equipment) and 21V184000 (Equipment) however, the parts to do the recall repairs were unavailable. The contact called the local dealer who stated that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts Distribution disconnect.

Manufacturer: JAYCO
Mfg Campaign: 11427877
Notice Date: Aug 5, 2021
Recall Date: Aug 5, 2021
Jayco, Inc.
Campaign: 11425141 Other
Jul 16, 2021
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2020 Jayco Jay Flight travel trailer equipped with a Dometic cooking stove with part number: RV1731. The contact received notification of NHTSA Campaign Number: 21V184000 (Equipment). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue but informed the contact that part was not yet available. The contact was informed that it would be another month for before parts became available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2020 Jayco Jay Flight travel trailer equipped with a Dometic cooking stove with part number: RV1731. The contact received notification of NHTSA Campaign Number: 21V184000 (Equipment). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue but informed the contact that part was not yet available. The contact was informed that it would be another month for before parts became available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2020 Jayco Jay Flight travel trailer equipped with a Dometic cooking stove with part number: RV1731. The contact received notification of NHTSA Campaign Number: 21V184000 (Equipment). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue but informed the contact that part was not yet available. The contact was informed that it would be another month for before parts became available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: JAYCO
Mfg Campaign: 11425141
Notice Date: Jul 16, 2021
Recall Date: Jul 16, 2021
Jayco, Inc.
Campaign: 11362912 Other
Oct 5, 2020
Defect Description:

STRUCTURE:BODY

Potential Consequences:

TL* THE CONTACT OWNS A 2020 DODGE RAM 3500 HAULING A 2020 JAYCO 5TH WHEEL TRAILER. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE HITCH TO THE CARGO CARRIER FRACTURED WITHOUT WARNING. THE CONTACT NOTICED WITHIN TWO MILES THAT THE GENERATOR, TRAILER AND THE CARGO CARRIER WERE NOT SECURELY ATTACHED TO THE VEHICLE. A DEALER WAS NOT CONTACTED. THE TRAILER WAS NOT FOUND. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE ON THE VEHICLE WAS APPROXIMATELY 22,000, 3,500 ON THE 5TH WHEEL TRAILER AND 3,000 ON THE CARGO CARRIER. VIN NOT PROVIDED.*DT CONSUMER STATED POINT OF FAILURE 200 MILES.*JB

Corrective Action:

TL* THE CONTACT OWNS A 2020 DODGE RAM 3500 HAULING A 2020 JAYCO 5TH WHEEL TRAILER. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE HITCH TO THE CARGO CARRIER FRACTURED WITHOUT WARNING. THE CONTACT NOTICED WITHIN TWO MILES THAT THE GENERATOR, TRAILER AND THE CARGO CARRIER WERE NOT SECURELY ATTACHED TO THE VEHICLE. A DEALER WAS NOT CONTACTED. THE TRAILER WAS NOT FOUND. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE ON THE VEHICLE WAS APPROXIMATELY 22,000, 3,500 ON THE 5TH WHEEL TRAILER AND 3,000 ON THE CARGO CARRIER. VIN NOT PROVIDED.*DT CONSUMER STATED POINT OF FAILURE 200 MILES.*JB

Additional Notes:

TL* THE CONTACT OWNS A 2020 DODGE RAM 3500 HAULING A 2020 JAYCO 5TH WHEEL TRAILER. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE HITCH TO THE CARGO CARRIER FRACTURED WITHOUT WARNING. THE CONTACT NOTICED WITHIN TWO MILES THAT THE GENERATOR, TRAILER AND THE CARGO CARRIER WERE NOT SECURELY ATTACHED TO THE VEHICLE. A DEALER WAS NOT CONTACTED. THE TRAILER WAS NOT FOUND. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE ON THE VEHICLE WAS APPROXIMATELY 22,000, 3,500 ON THE 5TH WHEEL TRAILER AND 3,000 ON THE CARGO CARRIER. VIN NOT PROVIDED.*DT CONSUMER STATED POINT OF FAILURE 200 MILES.*JB

Manufacturer: JAYCO
Mfg Campaign: 11362912
Notice Date: Oct 5, 2020
Recall Date: Oct 5, 2020
Jayco, Inc.
Campaign: 11330437 Other
Jun 23, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

WE BOUGHT A NEW JAY FLIGHT SLX 267BHSW AS WE FELT THIS WAS A GOOD FIT FOR OUR FAMILY OF FIVE. WE TOOK DELIVERY FROM THE DEALER, RVS OF SACRAMENTO, MAY 18, 2020 AND TOOK THE TRAILER ON ITS MAIDEN VOYAGE JUNE 14TH 2020. WE CAMPED AT TRINITY LAKE CALIFORNIA AT TANNERY CAMPGROUND. THERE ARE NO HOOKUPS AT THIS CAMPGROUND SO WAS RUNNING GENERATOR DURING THE DAY AND BATTERY/ PROPANE AT NIGHT. EVERYTHING WAS GOING GREAT UNTIL THE FOURTH DAY WE WERE THERE. I WOKE UP AT 6 IN THE MORNING THURSDAY THE JUNE 18, 2020 TO A VERY LOUD POP AND A RUSHING SOUND. MY INITIAL THOUGHT WHEN I WAS JUMPING OUT OF BED WAS A WATER PIPE BURST BUT WHEN I CAME OUT OF THE BEDROOM I SAW SMOKE POURING OUT OF OUR REFRIGERATOR. I TOLD MY WIFE TO GET OUR KIDS OUT IMMEDIATELY AS IT WAS BLACK ACRID SMOKE FILLING THE TRAILER. I WENT OUT THE DOOR AND SAW FLAMES GUSHING OUT OF THE ACCESS PANEL FOR THE REFRIGERATOR. I IMMEDIATELY RAN AROUND THE SIDE SHUTTING OFF THE PROPANE TANK AND THEN GRABBED OUR FIRE EXTINGUISHER TO PUT THE FLAMES OUT. IF I HADN'T WOKE TO THE SOUND I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED AS THE BUNKHOUSE IS AT THE VERY REAR WITH THE FRIDGERATOR IN BETWEEN OUR BED AND THE KIDS BUNKS. I DROVE INTO THE NEAREST TOWN TO GET SERVICE ON MY CELL PHONE CONTACTING JAYCO AND OUR DEALER IMMEDIATELY THAT MORNING AND SENT PICTURES TO JAYCO. I REALLY HAVE NO IDEA AT THIS POINT WHAT HAPPENED BUT THE FRIDGE WAS RUNNING ON PROPANE THAT MORNING AND ASSUMING THAT IT WAS SOME KIND OF PROPANE HOSE FAILURE WHICH IGNITED THE FIRE FROM THE PROPANE LEAKING INTO THE PILOT LIGHT. I REALLY AM NOT CERTAIN THOUGH. THE PRE-DELIVERY INSPECTION DID NOT INCLUDE SHOWING US THE REAR OF THE REFRIGERATOR ACCESS BUT AFTER GETTING HOME I DID PEEK IN THERE AND NOTHING SEEMED TO BE A MISS. THE FRIDGE WORKED ON PROPANE WHEN TESTED AT HOME AND FOR THE FIRST 3 DAYS WHEN WE WERE CAMPING. *TR

Corrective Action:

WE BOUGHT A NEW JAY FLIGHT SLX 267BHSW AS WE FELT THIS WAS A GOOD FIT FOR OUR FAMILY OF FIVE. WE TOOK DELIVERY FROM THE DEALER, RVS OF SACRAMENTO, MAY 18, 2020 AND TOOK THE TRAILER ON ITS MAIDEN VOYAGE JUNE 14TH 2020. WE CAMPED AT TRINITY LAKE CALIFORNIA AT TANNERY CAMPGROUND. THERE ARE NO HOOKUPS AT THIS CAMPGROUND SO WAS RUNNING GENERATOR DURING THE DAY AND BATTERY/ PROPANE AT NIGHT. EVERYTHING WAS GOING GREAT UNTIL THE FOURTH DAY WE WERE THERE. I WOKE UP AT 6 IN THE MORNING THURSDAY THE JUNE 18, 2020 TO A VERY LOUD POP AND A RUSHING SOUND. MY INITIAL THOUGHT WHEN I WAS JUMPING OUT OF BED WAS A WATER PIPE BURST BUT WHEN I CAME OUT OF THE BEDROOM I SAW SMOKE POURING OUT OF OUR REFRIGERATOR. I TOLD MY WIFE TO GET OUR KIDS OUT IMMEDIATELY AS IT WAS BLACK ACRID SMOKE FILLING THE TRAILER. I WENT OUT THE DOOR AND SAW FLAMES GUSHING OUT OF THE ACCESS PANEL FOR THE REFRIGERATOR. I IMMEDIATELY RAN AROUND THE SIDE SHUTTING OFF THE PROPANE TANK AND THEN GRABBED OUR FIRE EXTINGUISHER TO PUT THE FLAMES OUT. IF I HADN'T WOKE TO THE SOUND I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED AS THE BUNKHOUSE IS AT THE VERY REAR WITH THE FRIDGERATOR IN BETWEEN OUR BED AND THE KIDS BUNKS. I DROVE INTO THE NEAREST TOWN TO GET SERVICE ON MY CELL PHONE CONTACTING JAYCO AND OUR DEALER IMMEDIATELY THAT MORNING AND SENT PICTURES TO JAYCO. I REALLY HAVE NO IDEA AT THIS POINT WHAT HAPPENED BUT THE FRIDGE WAS RUNNING ON PROPANE THAT MORNING AND ASSUMING THAT IT WAS SOME KIND OF PROPANE HOSE FAILURE WHICH IGNITED THE FIRE FROM THE PROPANE LEAKING INTO THE PILOT LIGHT. I REALLY AM NOT CERTAIN THOUGH. THE PRE-DELIVERY INSPECTION DID NOT INCLUDE SHOWING US THE REAR OF THE REFRIGERATOR ACCESS BUT AFTER GETTING HOME I DID PEEK IN THERE AND NOTHING SEEMED TO BE A MISS. THE FRIDGE WORKED ON PROPANE WHEN TESTED AT HOME AND FOR THE FIRST 3 DAYS WHEN WE WERE CAMPING. *TR

Additional Notes:

WE BOUGHT A NEW JAY FLIGHT SLX 267BHSW AS WE FELT THIS WAS A GOOD FIT FOR OUR FAMILY OF FIVE. WE TOOK DELIVERY FROM THE DEALER, RVS OF SACRAMENTO, MAY 18, 2020 AND TOOK THE TRAILER ON ITS MAIDEN VOYAGE JUNE 14TH 2020. WE CAMPED AT TRINITY LAKE CALIFORNIA AT TANNERY CAMPGROUND. THERE ARE NO HOOKUPS AT THIS CAMPGROUND SO WAS RUNNING GENERATOR DURING THE DAY AND BATTERY/ PROPANE AT NIGHT. EVERYTHING WAS GOING GREAT UNTIL THE FOURTH DAY WE WERE THERE. I WOKE UP AT 6 IN THE MORNING THURSDAY THE JUNE 18, 2020 TO A VERY LOUD POP AND A RUSHING SOUND. MY INITIAL THOUGHT WHEN I WAS JUMPING OUT OF BED WAS A WATER PIPE BURST BUT WHEN I CAME OUT OF THE BEDROOM I SAW SMOKE POURING OUT OF OUR REFRIGERATOR. I TOLD MY WIFE TO GET OUR KIDS OUT IMMEDIATELY AS IT WAS BLACK ACRID SMOKE FILLING THE TRAILER. I WENT OUT THE DOOR AND SAW FLAMES GUSHING OUT OF THE ACCESS PANEL FOR THE REFRIGERATOR. I IMMEDIATELY RAN AROUND THE SIDE SHUTTING OFF THE PROPANE TANK AND THEN GRABBED OUR FIRE EXTINGUISHER TO PUT THE FLAMES OUT. IF I HADN'T WOKE TO THE SOUND I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED AS THE BUNKHOUSE IS AT THE VERY REAR WITH THE FRIDGERATOR IN BETWEEN OUR BED AND THE KIDS BUNKS. I DROVE INTO THE NEAREST TOWN TO GET SERVICE ON MY CELL PHONE CONTACTING JAYCO AND OUR DEALER IMMEDIATELY THAT MORNING AND SENT PICTURES TO JAYCO. I REALLY HAVE NO IDEA AT THIS POINT WHAT HAPPENED BUT THE FRIDGE WAS RUNNING ON PROPANE THAT MORNING AND ASSUMING THAT IT WAS SOME KIND OF PROPANE HOSE FAILURE WHICH IGNITED THE FIRE FROM THE PROPANE LEAKING INTO THE PILOT LIGHT. I REALLY AM NOT CERTAIN THOUGH. THE PRE-DELIVERY INSPECTION DID NOT INCLUDE SHOWING US THE REAR OF THE REFRIGERATOR ACCESS BUT AFTER GETTING HOME I DID PEEK IN THERE AND NOTHING SEEMED TO BE A MISS. THE FRIDGE WORKED ON PROPANE WHEN TESTED AT HOME AND FOR THE FIRST 3 DAYS WHEN WE WERE CAMPING. *TR

Manufacturer: JAYCO
Mfg Campaign: 11330437
Notice Date: Jun 23, 2020
Recall Date: Jun 23, 2020
Jayco, Inc.
Campaign: 11330437 Other
Jun 23, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

WE BOUGHT A NEW JAY FLIGHT SLX 267BHSW AS WE FELT THIS WAS A GOOD FIT FOR OUR FAMILY OF FIVE. WE TOOK DELIVERY FROM THE DEALER, RVS OF SACRAMENTO, MAY 18, 2020 AND TOOK THE TRAILER ON ITS MAIDEN VOYAGE JUNE 14TH 2020. WE CAMPED AT TRINITY LAKE CALIFORNIA AT TANNERY CAMPGROUND. THERE ARE NO HOOKUPS AT THIS CAMPGROUND SO WAS RUNNING GENERATOR DURING THE DAY AND BATTERY/ PROPANE AT NIGHT. EVERYTHING WAS GOING GREAT UNTIL THE FOURTH DAY WE WERE THERE. I WOKE UP AT 6 IN THE MORNING THURSDAY THE JUNE 18, 2020 TO A VERY LOUD POP AND A RUSHING SOUND. MY INITIAL THOUGHT WHEN I WAS JUMPING OUT OF BED WAS A WATER PIPE BURST BUT WHEN I CAME OUT OF THE BEDROOM I SAW SMOKE POURING OUT OF OUR REFRIGERATOR. I TOLD MY WIFE TO GET OUR KIDS OUT IMMEDIATELY AS IT WAS BLACK ACRID SMOKE FILLING THE TRAILER. I WENT OUT THE DOOR AND SAW FLAMES GUSHING OUT OF THE ACCESS PANEL FOR THE REFRIGERATOR. I IMMEDIATELY RAN AROUND THE SIDE SHUTTING OFF THE PROPANE TANK AND THEN GRABBED OUR FIRE EXTINGUISHER TO PUT THE FLAMES OUT. IF I HADN'T WOKE TO THE SOUND I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED AS THE BUNKHOUSE IS AT THE VERY REAR WITH THE FRIDGERATOR IN BETWEEN OUR BED AND THE KIDS BUNKS. I DROVE INTO THE NEAREST TOWN TO GET SERVICE ON MY CELL PHONE CONTACTING JAYCO AND OUR DEALER IMMEDIATELY THAT MORNING AND SENT PICTURES TO JAYCO. I REALLY HAVE NO IDEA AT THIS POINT WHAT HAPPENED BUT THE FRIDGE WAS RUNNING ON PROPANE THAT MORNING AND ASSUMING THAT IT WAS SOME KIND OF PROPANE HOSE FAILURE WHICH IGNITED THE FIRE FROM THE PROPANE LEAKING INTO THE PILOT LIGHT. I REALLY AM NOT CERTAIN THOUGH. THE PRE-DELIVERY INSPECTION DID NOT INCLUDE SHOWING US THE REAR OF THE REFRIGERATOR ACCESS BUT AFTER GETTING HOME I DID PEEK IN THERE AND NOTHING SEEMED TO BE A MISS. THE FRIDGE WORKED ON PROPANE WHEN TESTED AT HOME AND FOR THE FIRST 3 DAYS WHEN WE WERE CAMPING. *TR

Corrective Action:

WE BOUGHT A NEW JAY FLIGHT SLX 267BHSW AS WE FELT THIS WAS A GOOD FIT FOR OUR FAMILY OF FIVE. WE TOOK DELIVERY FROM THE DEALER, RVS OF SACRAMENTO, MAY 18, 2020 AND TOOK THE TRAILER ON ITS MAIDEN VOYAGE JUNE 14TH 2020. WE CAMPED AT TRINITY LAKE CALIFORNIA AT TANNERY CAMPGROUND. THERE ARE NO HOOKUPS AT THIS CAMPGROUND SO WAS RUNNING GENERATOR DURING THE DAY AND BATTERY/ PROPANE AT NIGHT. EVERYTHING WAS GOING GREAT UNTIL THE FOURTH DAY WE WERE THERE. I WOKE UP AT 6 IN THE MORNING THURSDAY THE JUNE 18, 2020 TO A VERY LOUD POP AND A RUSHING SOUND. MY INITIAL THOUGHT WHEN I WAS JUMPING OUT OF BED WAS A WATER PIPE BURST BUT WHEN I CAME OUT OF THE BEDROOM I SAW SMOKE POURING OUT OF OUR REFRIGERATOR. I TOLD MY WIFE TO GET OUR KIDS OUT IMMEDIATELY AS IT WAS BLACK ACRID SMOKE FILLING THE TRAILER. I WENT OUT THE DOOR AND SAW FLAMES GUSHING OUT OF THE ACCESS PANEL FOR THE REFRIGERATOR. I IMMEDIATELY RAN AROUND THE SIDE SHUTTING OFF THE PROPANE TANK AND THEN GRABBED OUR FIRE EXTINGUISHER TO PUT THE FLAMES OUT. IF I HADN'T WOKE TO THE SOUND I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED AS THE BUNKHOUSE IS AT THE VERY REAR WITH THE FRIDGERATOR IN BETWEEN OUR BED AND THE KIDS BUNKS. I DROVE INTO THE NEAREST TOWN TO GET SERVICE ON MY CELL PHONE CONTACTING JAYCO AND OUR DEALER IMMEDIATELY THAT MORNING AND SENT PICTURES TO JAYCO. I REALLY HAVE NO IDEA AT THIS POINT WHAT HAPPENED BUT THE FRIDGE WAS RUNNING ON PROPANE THAT MORNING AND ASSUMING THAT IT WAS SOME KIND OF PROPANE HOSE FAILURE WHICH IGNITED THE FIRE FROM THE PROPANE LEAKING INTO THE PILOT LIGHT. I REALLY AM NOT CERTAIN THOUGH. THE PRE-DELIVERY INSPECTION DID NOT INCLUDE SHOWING US THE REAR OF THE REFRIGERATOR ACCESS BUT AFTER GETTING HOME I DID PEEK IN THERE AND NOTHING SEEMED TO BE A MISS. THE FRIDGE WORKED ON PROPANE WHEN TESTED AT HOME AND FOR THE FIRST 3 DAYS WHEN WE WERE CAMPING. *TR

Additional Notes:

WE BOUGHT A NEW JAY FLIGHT SLX 267BHSW AS WE FELT THIS WAS A GOOD FIT FOR OUR FAMILY OF FIVE. WE TOOK DELIVERY FROM THE DEALER, RVS OF SACRAMENTO, MAY 18, 2020 AND TOOK THE TRAILER ON ITS MAIDEN VOYAGE JUNE 14TH 2020. WE CAMPED AT TRINITY LAKE CALIFORNIA AT TANNERY CAMPGROUND. THERE ARE NO HOOKUPS AT THIS CAMPGROUND SO WAS RUNNING GENERATOR DURING THE DAY AND BATTERY/ PROPANE AT NIGHT. EVERYTHING WAS GOING GREAT UNTIL THE FOURTH DAY WE WERE THERE. I WOKE UP AT 6 IN THE MORNING THURSDAY THE JUNE 18, 2020 TO A VERY LOUD POP AND A RUSHING SOUND. MY INITIAL THOUGHT WHEN I WAS JUMPING OUT OF BED WAS A WATER PIPE BURST BUT WHEN I CAME OUT OF THE BEDROOM I SAW SMOKE POURING OUT OF OUR REFRIGERATOR. I TOLD MY WIFE TO GET OUR KIDS OUT IMMEDIATELY AS IT WAS BLACK ACRID SMOKE FILLING THE TRAILER. I WENT OUT THE DOOR AND SAW FLAMES GUSHING OUT OF THE ACCESS PANEL FOR THE REFRIGERATOR. I IMMEDIATELY RAN AROUND THE SIDE SHUTTING OFF THE PROPANE TANK AND THEN GRABBED OUR FIRE EXTINGUISHER TO PUT THE FLAMES OUT. IF I HADN'T WOKE TO THE SOUND I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED AS THE BUNKHOUSE IS AT THE VERY REAR WITH THE FRIDGERATOR IN BETWEEN OUR BED AND THE KIDS BUNKS. I DROVE INTO THE NEAREST TOWN TO GET SERVICE ON MY CELL PHONE CONTACTING JAYCO AND OUR DEALER IMMEDIATELY THAT MORNING AND SENT PICTURES TO JAYCO. I REALLY HAVE NO IDEA AT THIS POINT WHAT HAPPENED BUT THE FRIDGE WAS RUNNING ON PROPANE THAT MORNING AND ASSUMING THAT IT WAS SOME KIND OF PROPANE HOSE FAILURE WHICH IGNITED THE FIRE FROM THE PROPANE LEAKING INTO THE PILOT LIGHT. I REALLY AM NOT CERTAIN THOUGH. THE PRE-DELIVERY INSPECTION DID NOT INCLUDE SHOWING US THE REAR OF THE REFRIGERATOR ACCESS BUT AFTER GETTING HOME I DID PEEK IN THERE AND NOTHING SEEMED TO BE A MISS. THE FRIDGE WORKED ON PROPANE WHEN TESTED AT HOME AND FOR THE FIRST 3 DAYS WHEN WE WERE CAMPING. *TR

Manufacturer: JAYCO
Mfg Campaign: 11330437
Notice Date: Jun 23, 2020
Recall Date: Jun 23, 2020
Jayco, Inc.
Campaign: 11330437 Other
Jun 23, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

WE BOUGHT A NEW JAY FLIGHT SLX 267BHSW AS WE FELT THIS WAS A GOOD FIT FOR OUR FAMILY OF FIVE. WE TOOK DELIVERY FROM THE DEALER, RVS OF SACRAMENTO, MAY 18, 2020 AND TOOK THE TRAILER ON ITS MAIDEN VOYAGE JUNE 14TH 2020. WE CAMPED AT TRINITY LAKE CALIFORNIA AT TANNERY CAMPGROUND. THERE ARE NO HOOKUPS AT THIS CAMPGROUND SO WAS RUNNING GENERATOR DURING THE DAY AND BATTERY/ PROPANE AT NIGHT. EVERYTHING WAS GOING GREAT UNTIL THE FOURTH DAY WE WERE THERE. I WOKE UP AT 6 IN THE MORNING THURSDAY THE JUNE 18, 2020 TO A VERY LOUD POP AND A RUSHING SOUND. MY INITIAL THOUGHT WHEN I WAS JUMPING OUT OF BED WAS A WATER PIPE BURST BUT WHEN I CAME OUT OF THE BEDROOM I SAW SMOKE POURING OUT OF OUR REFRIGERATOR. I TOLD MY WIFE TO GET OUR KIDS OUT IMMEDIATELY AS IT WAS BLACK ACRID SMOKE FILLING THE TRAILER. I WENT OUT THE DOOR AND SAW FLAMES GUSHING OUT OF THE ACCESS PANEL FOR THE REFRIGERATOR. I IMMEDIATELY RAN AROUND THE SIDE SHUTTING OFF THE PROPANE TANK AND THEN GRABBED OUR FIRE EXTINGUISHER TO PUT THE FLAMES OUT. IF I HADN'T WOKE TO THE SOUND I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED AS THE BUNKHOUSE IS AT THE VERY REAR WITH THE FRIDGERATOR IN BETWEEN OUR BED AND THE KIDS BUNKS. I DROVE INTO THE NEAREST TOWN TO GET SERVICE ON MY CELL PHONE CONTACTING JAYCO AND OUR DEALER IMMEDIATELY THAT MORNING AND SENT PICTURES TO JAYCO. I REALLY HAVE NO IDEA AT THIS POINT WHAT HAPPENED BUT THE FRIDGE WAS RUNNING ON PROPANE THAT MORNING AND ASSUMING THAT IT WAS SOME KIND OF PROPANE HOSE FAILURE WHICH IGNITED THE FIRE FROM THE PROPANE LEAKING INTO THE PILOT LIGHT. I REALLY AM NOT CERTAIN THOUGH. THE PRE-DELIVERY INSPECTION DID NOT INCLUDE SHOWING US THE REAR OF THE REFRIGERATOR ACCESS BUT AFTER GETTING HOME I DID PEEK IN THERE AND NOTHING SEEMED TO BE A MISS. THE FRIDGE WORKED ON PROPANE WHEN TESTED AT HOME AND FOR THE FIRST 3 DAYS WHEN WE WERE CAMPING. *TR

Corrective Action:

WE BOUGHT A NEW JAY FLIGHT SLX 267BHSW AS WE FELT THIS WAS A GOOD FIT FOR OUR FAMILY OF FIVE. WE TOOK DELIVERY FROM THE DEALER, RVS OF SACRAMENTO, MAY 18, 2020 AND TOOK THE TRAILER ON ITS MAIDEN VOYAGE JUNE 14TH 2020. WE CAMPED AT TRINITY LAKE CALIFORNIA AT TANNERY CAMPGROUND. THERE ARE NO HOOKUPS AT THIS CAMPGROUND SO WAS RUNNING GENERATOR DURING THE DAY AND BATTERY/ PROPANE AT NIGHT. EVERYTHING WAS GOING GREAT UNTIL THE FOURTH DAY WE WERE THERE. I WOKE UP AT 6 IN THE MORNING THURSDAY THE JUNE 18, 2020 TO A VERY LOUD POP AND A RUSHING SOUND. MY INITIAL THOUGHT WHEN I WAS JUMPING OUT OF BED WAS A WATER PIPE BURST BUT WHEN I CAME OUT OF THE BEDROOM I SAW SMOKE POURING OUT OF OUR REFRIGERATOR. I TOLD MY WIFE TO GET OUR KIDS OUT IMMEDIATELY AS IT WAS BLACK ACRID SMOKE FILLING THE TRAILER. I WENT OUT THE DOOR AND SAW FLAMES GUSHING OUT OF THE ACCESS PANEL FOR THE REFRIGERATOR. I IMMEDIATELY RAN AROUND THE SIDE SHUTTING OFF THE PROPANE TANK AND THEN GRABBED OUR FIRE EXTINGUISHER TO PUT THE FLAMES OUT. IF I HADN'T WOKE TO THE SOUND I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED AS THE BUNKHOUSE IS AT THE VERY REAR WITH THE FRIDGERATOR IN BETWEEN OUR BED AND THE KIDS BUNKS. I DROVE INTO THE NEAREST TOWN TO GET SERVICE ON MY CELL PHONE CONTACTING JAYCO AND OUR DEALER IMMEDIATELY THAT MORNING AND SENT PICTURES TO JAYCO. I REALLY HAVE NO IDEA AT THIS POINT WHAT HAPPENED BUT THE FRIDGE WAS RUNNING ON PROPANE THAT MORNING AND ASSUMING THAT IT WAS SOME KIND OF PROPANE HOSE FAILURE WHICH IGNITED THE FIRE FROM THE PROPANE LEAKING INTO THE PILOT LIGHT. I REALLY AM NOT CERTAIN THOUGH. THE PRE-DELIVERY INSPECTION DID NOT INCLUDE SHOWING US THE REAR OF THE REFRIGERATOR ACCESS BUT AFTER GETTING HOME I DID PEEK IN THERE AND NOTHING SEEMED TO BE A MISS. THE FRIDGE WORKED ON PROPANE WHEN TESTED AT HOME AND FOR THE FIRST 3 DAYS WHEN WE WERE CAMPING. *TR

Additional Notes:

WE BOUGHT A NEW JAY FLIGHT SLX 267BHSW AS WE FELT THIS WAS A GOOD FIT FOR OUR FAMILY OF FIVE. WE TOOK DELIVERY FROM THE DEALER, RVS OF SACRAMENTO, MAY 18, 2020 AND TOOK THE TRAILER ON ITS MAIDEN VOYAGE JUNE 14TH 2020. WE CAMPED AT TRINITY LAKE CALIFORNIA AT TANNERY CAMPGROUND. THERE ARE NO HOOKUPS AT THIS CAMPGROUND SO WAS RUNNING GENERATOR DURING THE DAY AND BATTERY/ PROPANE AT NIGHT. EVERYTHING WAS GOING GREAT UNTIL THE FOURTH DAY WE WERE THERE. I WOKE UP AT 6 IN THE MORNING THURSDAY THE JUNE 18, 2020 TO A VERY LOUD POP AND A RUSHING SOUND. MY INITIAL THOUGHT WHEN I WAS JUMPING OUT OF BED WAS A WATER PIPE BURST BUT WHEN I CAME OUT OF THE BEDROOM I SAW SMOKE POURING OUT OF OUR REFRIGERATOR. I TOLD MY WIFE TO GET OUR KIDS OUT IMMEDIATELY AS IT WAS BLACK ACRID SMOKE FILLING THE TRAILER. I WENT OUT THE DOOR AND SAW FLAMES GUSHING OUT OF THE ACCESS PANEL FOR THE REFRIGERATOR. I IMMEDIATELY RAN AROUND THE SIDE SHUTTING OFF THE PROPANE TANK AND THEN GRABBED OUR FIRE EXTINGUISHER TO PUT THE FLAMES OUT. IF I HADN'T WOKE TO THE SOUND I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED AS THE BUNKHOUSE IS AT THE VERY REAR WITH THE FRIDGERATOR IN BETWEEN OUR BED AND THE KIDS BUNKS. I DROVE INTO THE NEAREST TOWN TO GET SERVICE ON MY CELL PHONE CONTACTING JAYCO AND OUR DEALER IMMEDIATELY THAT MORNING AND SENT PICTURES TO JAYCO. I REALLY HAVE NO IDEA AT THIS POINT WHAT HAPPENED BUT THE FRIDGE WAS RUNNING ON PROPANE THAT MORNING AND ASSUMING THAT IT WAS SOME KIND OF PROPANE HOSE FAILURE WHICH IGNITED THE FIRE FROM THE PROPANE LEAKING INTO THE PILOT LIGHT. I REALLY AM NOT CERTAIN THOUGH. THE PRE-DELIVERY INSPECTION DID NOT INCLUDE SHOWING US THE REAR OF THE REFRIGERATOR ACCESS BUT AFTER GETTING HOME I DID PEEK IN THERE AND NOTHING SEEMED TO BE A MISS. THE FRIDGE WORKED ON PROPANE WHEN TESTED AT HOME AND FOR THE FIRST 3 DAYS WHEN WE WERE CAMPING. *TR

Manufacturer: JAYCO
Mfg Campaign: 11330437
Notice Date: Jun 23, 2020
Recall Date: Jun 23, 2020

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