JAYCO JAY FLIGHT 2019

Complete listing of complaints and recalls for this vehicle

18
Complaints
6
Recalls

Complaints & Recalls

18 Complaints 6 Recalls

Official Safety Recalls - Important!

6 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 21V425000 SAFETY RECALL
87.6K Vehicles Affected
Recall Date: Jun 4, 2021
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Potential Risk:
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
FREE Recall Solution:
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Notice Date: Aug 3, 2021
Recall Date: Jun 4, 2021
Jayco, Inc.
NHTSA Campaign: 21V184000 SAFETY RECALL
18.6K Vehicles Affected
Recall Date: Mar 17, 2021
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco White Hawk, Jay Flight SLX, Jay Feather, and Jay Flight travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Potential Risk:
A gas leak can increase the risk of a fire.
FREE Recall Solution:
Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901566.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901566
Notice Date: May 3, 2021
Recall Date: Mar 17, 2021
Jayco, Inc.
NHTSA Campaign: 19V335000 SAFETY RECALL
86 Vehicles Affected
Recall Date: Apr 30, 2019
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2019 Jay Flight TF travel trailers, model 32RLOK. The supports for the fresh water tank may be too thin, resulting in the brackets breaking and the tanks detaching from the trailer.

Potential Risk:
A detached water tank would be a road hazard, increasing the risk of crash.
FREE Recall Solution:
Jayco has notified owners, and dealers will install a threaded rod in the center of the water tank support apparatus to provide additional support, free of charge. The recall began May 9, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901433.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901433
Notice Date: May 9, 2019
Recall Date: Apr 30, 2019
Jayco, Inc.
NHTSA Campaign: 18V686000 SAFETY RECALL
176 Vehicles Affected
Recall Date: Oct 2, 2018
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2019 Jayco Jay Flight travel trailers. The turn signal and brake lights were wired incorrectly causing the lights to work intermittently, preventing other drivers from knowing the intentions of the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
If the rear turn signals and brake lights do not operate as intended, other drivers will not be properly notified of stopping or turning, increasing the risk of a crash.
FREE Recall Solution:
Jayco has notified owners, and dealers will correctly wire the rear turn signals and brake lights to the 7-way trailer cord, free of charge. The recall began October 15, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901408.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901408
Notice Date: Oct 15, 2018
Recall Date: Oct 2, 2018
Jayco, Inc.
NHTSA Campaign: 18V618000 SAFETY RECALL
416 Vehicles Affected
Recall Date: Sep 12, 2018
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2019 Jayco White Hawk, Jay Flight, and Jay Flight SLX travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

Potential Risk:
The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.
FREE Recall Solution:
Jayco will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 18, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901410.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901410
Notice Date: Oct 18, 2018
Recall Date: Sep 12, 2018

Consumer Complaints

18 Complaints
Jayco, Inc.
Campaign: 11476903 Other
Aug 1, 2022
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2019 Jayco Jay Flight. The contact stated upon taking the trailer to the dealer for an unknown recall repair, the dealer informed him that the gas lines were cracked and were leaking from the LP tanks to the regulator. The dealer replaced the gas lines and the RV was repaired. Additionally, the contact stated that that regulator then failed to work. The contact replaced the regulator himself. The RV was repaired. The manufacturer was notified of the failure and informed the contact that they had sent three safety recall notifications associated with the failure; however, the contact had not received any of the notifications. The failure mileage was unknown.

Corrective Action:

The contact owns a 2019 Jayco Jay Flight. The contact stated upon taking the trailer to the dealer for an unknown recall repair, the dealer informed him that the gas lines were cracked and were leaking from the LP tanks to the regulator. The dealer replaced the gas lines and the RV was repaired. Additionally, the contact stated that that regulator then failed to work. The contact replaced the regulator himself. The RV was repaired. The manufacturer was notified of the failure and informed the contact that they had sent three safety recall notifications associated with the failure; however, the contact had not received any of the notifications. The failure mileage was unknown.

Additional Notes:

The contact owns a 2019 Jayco Jay Flight. The contact stated upon taking the trailer to the dealer for an unknown recall repair, the dealer informed him that the gas lines were cracked and were leaking from the LP tanks to the regulator. The dealer replaced the gas lines and the RV was repaired. Additionally, the contact stated that that regulator then failed to work. The contact replaced the regulator himself. The RV was repaired. The manufacturer was notified of the failure and informed the contact that they had sent three safety recall notifications associated with the failure; however, the contact had not received any of the notifications. The failure mileage was unknown.

Manufacturer: JAYCO
Mfg Campaign: 11476903
Notice Date: Aug 1, 2022
Recall Date: Aug 1, 2022
Jayco, Inc.
Campaign: 11451912 Other
Feb 14, 2022
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Potential Consequences:

The contact owns a 2019 Jayco Jay Flight. The contact received notification of NHTSA Campaign Number: 12v425000 (Equipment). The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair to become available. The manufacturer was made aware of the issue. The contact stated that the part was not available. The contact had not experienced a failure. Parts Distribution Disconnect.

Corrective Action:

The contact owns a 2019 Jayco Jay Flight. The contact received notification of NHTSA Campaign Number: 12v425000 (Equipment). The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair to become available. The manufacturer was made aware of the issue. The contact stated that the part was not available. The contact had not experienced a failure. Parts Distribution Disconnect.

Additional Notes:

The contact owns a 2019 Jayco Jay Flight. The contact received notification of NHTSA Campaign Number: 12v425000 (Equipment). The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair to become available. The manufacturer was made aware of the issue. The contact stated that the part was not available. The contact had not experienced a failure. Parts Distribution Disconnect.

Manufacturer: JAYCO
Mfg Campaign: 11451912
Notice Date: Feb 14, 2022
Recall Date: Feb 14, 2022
Jayco, Inc.
Campaign: 11451912 Other
Feb 14, 2022
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

Potential Consequences:

The contact owns a 2019 Jayco Jay Flight. The contact received notification of NHTSA Campaign Number: 12v425000 (Equipment). The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair to become available. The manufacturer was made aware of the issue. The contact stated that the part was not available. The contact had not experienced a failure. Parts Distribution Disconnect.

Corrective Action:

The contact owns a 2019 Jayco Jay Flight. The contact received notification of NHTSA Campaign Number: 12v425000 (Equipment). The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair to become available. The manufacturer was made aware of the issue. The contact stated that the part was not available. The contact had not experienced a failure. Parts Distribution Disconnect.

Additional Notes:

The contact owns a 2019 Jayco Jay Flight. The contact received notification of NHTSA Campaign Number: 12v425000 (Equipment). The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair to become available. The manufacturer was made aware of the issue. The contact stated that the part was not available. The contact had not experienced a failure. Parts Distribution Disconnect.

Manufacturer: JAYCO
Mfg Campaign: 11451912
Notice Date: Feb 14, 2022
Recall Date: Feb 14, 2022
Jayco, Inc.
Campaign: 11451912 Other
Feb 14, 2022
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE

Potential Consequences:

The contact owns a 2019 Jayco Jay Flight. The contact received notification of NHTSA Campaign Number: 12v425000 (Equipment). The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair to become available. The manufacturer was made aware of the issue. The contact stated that the part was not available. The contact had not experienced a failure. Parts Distribution Disconnect.

Corrective Action:

The contact owns a 2019 Jayco Jay Flight. The contact received notification of NHTSA Campaign Number: 12v425000 (Equipment). The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair to become available. The manufacturer was made aware of the issue. The contact stated that the part was not available. The contact had not experienced a failure. Parts Distribution Disconnect.

Additional Notes:

The contact owns a 2019 Jayco Jay Flight. The contact received notification of NHTSA Campaign Number: 12v425000 (Equipment). The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair to become available. The manufacturer was made aware of the issue. The contact stated that the part was not available. The contact had not experienced a failure. Parts Distribution Disconnect.

Manufacturer: JAYCO
Mfg Campaign: 11451912
Notice Date: Feb 14, 2022
Recall Date: Feb 14, 2022
Jayco, Inc.
Campaign: 11448973 Other
Jan 26, 2022
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2019 Jayco Jay Flight. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2019 Jayco Jay Flight. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2019 Jayco Jay Flight. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: JAYCO
Mfg Campaign: 11448973
Notice Date: Jan 26, 2022
Recall Date: Jan 26, 2022
Jayco, Inc.
Campaign: 11435951 Other
Oct 7, 2021
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2019 Jayco Jay Flight RV. The contact received notification of NHTSA Campaign Number: 20E071000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2019 Jayco Jay Flight RV. The contact received notification of NHTSA Campaign Number: 20E071000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2019 Jayco Jay Flight RV. The contact received notification of NHTSA Campaign Number: 20E071000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: JAYCO
Mfg Campaign: 11435951
Notice Date: Oct 7, 2021
Recall Date: Oct 7, 2021
Jayco, Inc.
Campaign: 11430506 Other
Aug 25, 2021
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2019 Jayco Jay Flight. The contact received notification of NHTSA campaign number 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available and would not be available for several months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

Corrective Action:

The contact owns a 2019 Jayco Jay Flight. The contact received notification of NHTSA campaign number 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available and would not be available for several months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

Additional Notes:

The contact owns a 2019 Jayco Jay Flight. The contact received notification of NHTSA campaign number 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available and would not be available for several months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

Manufacturer: JAYCO
Mfg Campaign: 11430506
Notice Date: Aug 25, 2021
Recall Date: Aug 25, 2021
Jayco, Inc.
Campaign: 11428403 Other
Aug 9, 2021
Defect Description:

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Potential Consequences:

The contact owns a 2019 Jayco J-flight. The contact received notification of NHTSA Campaign Number: 21V184000 (Equipment) however, the part for the recall repair was unavailable. The contact contacted the dealer who confirmed that the parts were ordered however the repair was pushed back several times due to parts not being available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had stated the vehicle's carbon dioxide and smoke detector sensor had set off indicating that one or both were occurring. There was no actual fire or smoke however there was a fuel like odor that remained in the vehicle. The approximate failure mileage was 200.

Corrective Action:

The contact owns a 2019 Jayco J-flight. The contact received notification of NHTSA Campaign Number: 21V184000 (Equipment) however, the part for the recall repair was unavailable. The contact contacted the dealer who confirmed that the parts were ordered however the repair was pushed back several times due to parts not being available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had stated the vehicle's carbon dioxide and smoke detector sensor had set off indicating that one or both were occurring. There was no actual fire or smoke however there was a fuel like odor that remained in the vehicle. The approximate failure mileage was 200.

Additional Notes:

The contact owns a 2019 Jayco J-flight. The contact received notification of NHTSA Campaign Number: 21V184000 (Equipment) however, the part for the recall repair was unavailable. The contact contacted the dealer who confirmed that the parts were ordered however the repair was pushed back several times due to parts not being available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had stated the vehicle's carbon dioxide and smoke detector sensor had set off indicating that one or both were occurring. There was no actual fire or smoke however there was a fuel like odor that remained in the vehicle. The approximate failure mileage was 200.

Manufacturer: JAYCO
Mfg Campaign: 11428403
Notice Date: Aug 9, 2021
Recall Date: Aug 9, 2021
Jayco, Inc.
Campaign: 11428082 Other
Aug 6, 2021
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2019 Jayco Jay Flight RV. The contact received notification of NHTSA campaign number: 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2019 Jayco Jay Flight RV. The contact received notification of NHTSA campaign number: 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2019 Jayco Jay Flight RV. The contact received notification of NHTSA campaign number: 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: JAYCO
Mfg Campaign: 11428082
Notice Date: Aug 6, 2021
Recall Date: Aug 6, 2021
Jayco, Inc.
Campaign: 11424130 Other
Jul 9, 2021
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2019 Jayco Jay Flight trailer. The contact received notification of NHTSA Campaign Number: 21V179000 (Equipment). The dealer was made aware of the recall and informed the contact that the part needed to be ordered for the recall repair. The parts department was not aware if the part was ordered for the recall repair. The contact had not experienced a failure but was concerned about a possible gas leak. The manufacturer was made aware of the issue. Parts distribution disconnect.

Corrective Action:

The contact owns a 2019 Jayco Jay Flight trailer. The contact received notification of NHTSA Campaign Number: 21V179000 (Equipment). The dealer was made aware of the recall and informed the contact that the part needed to be ordered for the recall repair. The parts department was not aware if the part was ordered for the recall repair. The contact had not experienced a failure but was concerned about a possible gas leak. The manufacturer was made aware of the issue. Parts distribution disconnect.

Additional Notes:

The contact owns a 2019 Jayco Jay Flight trailer. The contact received notification of NHTSA Campaign Number: 21V179000 (Equipment). The dealer was made aware of the recall and informed the contact that the part needed to be ordered for the recall repair. The parts department was not aware if the part was ordered for the recall repair. The contact had not experienced a failure but was concerned about a possible gas leak. The manufacturer was made aware of the issue. Parts distribution disconnect.

Manufacturer: JAYCO
Mfg Campaign: 11424130
Notice Date: Jul 9, 2021
Recall Date: Jul 9, 2021
Jayco, Inc.
Campaign: 11418505 Other
May 25, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

On May 24, 2021 we received a notification from Dometic Corporation in reference to a problem with the stove in our Rv. There is a gas leak in the stove and a remedy kit needs to be attained. The customer has to do pretty much all of the leg work. The stove has to be taken apart to attain the Model and Serial numbers to see if they match from list given. A picture of the information needs to be emailed along with a form to attained a remedy kit. Info has to be received from the dealer where the work is to be performed and listed on the form .Propane gas can not be used in the rv for other components, such as the refrigerator, water heater and furnace. One of the forms received was dated November 13, 2020. According to Dometic, this is when the problem arose, so we were not notified until 6 and a half months later. In the meantime, we were using our camper. When asked what compensation will be provide to the customer and the response was "none." When I stated that the customer is doing all the legwork, the response from Dometic was: No, all you have to do is bring it there. This situation has been handled very poorly. It took Dometic 6 and a half months to notify customers because they did not have the parts in stock to fix the issue. Too long !!! And now, according to Dometic, it will be a month beofre the remedy kit is sent to the dealer. Again...too long !!!

Corrective Action:

On May 24, 2021 we received a notification from Dometic Corporation in reference to a problem with the stove in our Rv. There is a gas leak in the stove and a remedy kit needs to be attained. The customer has to do pretty much all of the leg work. The stove has to be taken apart to attain the Model and Serial numbers to see if they match from list given. A picture of the information needs to be emailed along with a form to attained a remedy kit. Info has to be received from the dealer where the work is to be performed and listed on the form .Propane gas can not be used in the rv for other components, such as the refrigerator, water heater and furnace. One of the forms received was dated November 13, 2020. According to Dometic, this is when the problem arose, so we were not notified until 6 and a half months later. In the meantime, we were using our camper. When asked what compensation will be provide to the customer and the response was "none." When I stated that the customer is doing all the legwork, the response from Dometic was: No, all you have to do is bring it there. This situation has been handled very poorly. It took Dometic 6 and a half months to notify customers because they did not have the parts in stock to fix the issue. Too long !!! And now, according to Dometic, it will be a month beofre the remedy kit is sent to the dealer. Again...too long !!!

Additional Notes:

On May 24, 2021 we received a notification from Dometic Corporation in reference to a problem with the stove in our Rv. There is a gas leak in the stove and a remedy kit needs to be attained. The customer has to do pretty much all of the leg work. The stove has to be taken apart to attain the Model and Serial numbers to see if they match from list given. A picture of the information needs to be emailed along with a form to attained a remedy kit. Info has to be received from the dealer where the work is to be performed and listed on the form .Propane gas can not be used in the rv for other components, such as the refrigerator, water heater and furnace. One of the forms received was dated November 13, 2020. According to Dometic, this is when the problem arose, so we were not notified until 6 and a half months later. In the meantime, we were using our camper. When asked what compensation will be provide to the customer and the response was "none." When I stated that the customer is doing all the legwork, the response from Dometic was: No, all you have to do is bring it there. This situation has been handled very poorly. It took Dometic 6 and a half months to notify customers because they did not have the parts in stock to fix the issue. Too long !!! And now, according to Dometic, it will be a month beofre the remedy kit is sent to the dealer. Again...too long !!!

Manufacturer: JAYCO
Mfg Campaign: 11418505
Notice Date: May 25, 2021
Recall Date: May 25, 2021
Jayco, Inc.
Campaign: 11415575 Other
May 7, 2021
Defect Description:

EQUIPMENT

Potential Consequences:

TL* THE CONTACT OWNS A 2019 JAYCO JAY FLIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V184000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Corrective Action:

TL* THE CONTACT OWNS A 2019 JAYCO JAY FLIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V184000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Additional Notes:

TL* THE CONTACT OWNS A 2019 JAYCO JAY FLIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V184000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Manufacturer: JAYCO
Mfg Campaign: 11415575
Notice Date: May 7, 2021
Recall Date: May 7, 2021
Jayco, Inc.
Campaign: 11351868 Other
Aug 28, 2020
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

I BOUGHT A 2019 JAYCO JAYFLIGHT, TRAVEL TRAILER, MODEL 29BHDB. MY SLIDE OUT HAS A MANUFACTURING DEFECT THAT IS ALSO A SAFETY AND A LEGAL ISSUE AS WELL; BECAUSE THE HOLE TO INSERT A CRANK TO MANUALLY OPERATE THE SLIDE SHOULD IT FAIL IS BLOCKED BY THE TANK, SO IF THE SLIDE SHOULD FAIL THERE IS NO WAY TO MANUALLY RETRACT IT, WHICH MEANS THAT I WOULD HAVE TO DRIVE WITH MY SLIDE EXTENDED IF THAT SHOULD HAPPEN, THAT IS A SAFETY ISSUE AND A LEGAL ISSUE BECAUSE IT IS AN OFFENSE TO DRIVE WITH YOUR SLIDE EXTENDED, BUT I WOULD HAVE TO DRIVE TO A REPAIR SHOP TO HAVE THAT FIXED IF I CANNOT RETRACT THE SLIDE MANUALLY. THAT IS WOULD BE VERY DANGEROUS BECAUSE DRIVING WITH AN EXTENDED SLIDE OUT AFFECTS THE AERODYNAMICS OF YOUR VEHICLE WHILE IN MOTION. IN 2020 JAYCO DECIDED TO DISCONTINUE THIS MODEL BECAUSE OF THIS DEFECT AND OTHER ISSUES, BUT THEY HAVE REFUSED TO FIX THE DEFECT. THE TRAVEL TRAILER CAME WITH THE CRANK TO OPERATE THE SLIDE MANUALLY BUT THE HOLE TO ATTACH THE CRANK TO THE CRANK EXTENSION IS BLOCKED BY THE HOLDING TANK.

Corrective Action:

I BOUGHT A 2019 JAYCO JAYFLIGHT, TRAVEL TRAILER, MODEL 29BHDB. MY SLIDE OUT HAS A MANUFACTURING DEFECT THAT IS ALSO A SAFETY AND A LEGAL ISSUE AS WELL; BECAUSE THE HOLE TO INSERT A CRANK TO MANUALLY OPERATE THE SLIDE SHOULD IT FAIL IS BLOCKED BY THE TANK, SO IF THE SLIDE SHOULD FAIL THERE IS NO WAY TO MANUALLY RETRACT IT, WHICH MEANS THAT I WOULD HAVE TO DRIVE WITH MY SLIDE EXTENDED IF THAT SHOULD HAPPEN, THAT IS A SAFETY ISSUE AND A LEGAL ISSUE BECAUSE IT IS AN OFFENSE TO DRIVE WITH YOUR SLIDE EXTENDED, BUT I WOULD HAVE TO DRIVE TO A REPAIR SHOP TO HAVE THAT FIXED IF I CANNOT RETRACT THE SLIDE MANUALLY. THAT IS WOULD BE VERY DANGEROUS BECAUSE DRIVING WITH AN EXTENDED SLIDE OUT AFFECTS THE AERODYNAMICS OF YOUR VEHICLE WHILE IN MOTION. IN 2020 JAYCO DECIDED TO DISCONTINUE THIS MODEL BECAUSE OF THIS DEFECT AND OTHER ISSUES, BUT THEY HAVE REFUSED TO FIX THE DEFECT. THE TRAVEL TRAILER CAME WITH THE CRANK TO OPERATE THE SLIDE MANUALLY BUT THE HOLE TO ATTACH THE CRANK TO THE CRANK EXTENSION IS BLOCKED BY THE HOLDING TANK.

Additional Notes:

I BOUGHT A 2019 JAYCO JAYFLIGHT, TRAVEL TRAILER, MODEL 29BHDB. MY SLIDE OUT HAS A MANUFACTURING DEFECT THAT IS ALSO A SAFETY AND A LEGAL ISSUE AS WELL; BECAUSE THE HOLE TO INSERT A CRANK TO MANUALLY OPERATE THE SLIDE SHOULD IT FAIL IS BLOCKED BY THE TANK, SO IF THE SLIDE SHOULD FAIL THERE IS NO WAY TO MANUALLY RETRACT IT, WHICH MEANS THAT I WOULD HAVE TO DRIVE WITH MY SLIDE EXTENDED IF THAT SHOULD HAPPEN, THAT IS A SAFETY ISSUE AND A LEGAL ISSUE BECAUSE IT IS AN OFFENSE TO DRIVE WITH YOUR SLIDE EXTENDED, BUT I WOULD HAVE TO DRIVE TO A REPAIR SHOP TO HAVE THAT FIXED IF I CANNOT RETRACT THE SLIDE MANUALLY. THAT IS WOULD BE VERY DANGEROUS BECAUSE DRIVING WITH AN EXTENDED SLIDE OUT AFFECTS THE AERODYNAMICS OF YOUR VEHICLE WHILE IN MOTION. IN 2020 JAYCO DECIDED TO DISCONTINUE THIS MODEL BECAUSE OF THIS DEFECT AND OTHER ISSUES, BUT THEY HAVE REFUSED TO FIX THE DEFECT. THE TRAVEL TRAILER CAME WITH THE CRANK TO OPERATE THE SLIDE MANUALLY BUT THE HOLE TO ATTACH THE CRANK TO THE CRANK EXTENSION IS BLOCKED BY THE HOLDING TANK.

Manufacturer: JAYCO
Mfg Campaign: 11351868
Notice Date: Aug 28, 2020
Recall Date: Aug 28, 2020
Jayco, Inc.
Campaign: 11351868 Other
Aug 28, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I BOUGHT A 2019 JAYCO JAYFLIGHT, TRAVEL TRAILER, MODEL 29BHDB. MY SLIDE OUT HAS A MANUFACTURING DEFECT THAT IS ALSO A SAFETY AND A LEGAL ISSUE AS WELL; BECAUSE THE HOLE TO INSERT A CRANK TO MANUALLY OPERATE THE SLIDE SHOULD IT FAIL IS BLOCKED BY THE TANK, SO IF THE SLIDE SHOULD FAIL THERE IS NO WAY TO MANUALLY RETRACT IT, WHICH MEANS THAT I WOULD HAVE TO DRIVE WITH MY SLIDE EXTENDED IF THAT SHOULD HAPPEN, THAT IS A SAFETY ISSUE AND A LEGAL ISSUE BECAUSE IT IS AN OFFENSE TO DRIVE WITH YOUR SLIDE EXTENDED, BUT I WOULD HAVE TO DRIVE TO A REPAIR SHOP TO HAVE THAT FIXED IF I CANNOT RETRACT THE SLIDE MANUALLY. THAT IS WOULD BE VERY DANGEROUS BECAUSE DRIVING WITH AN EXTENDED SLIDE OUT AFFECTS THE AERODYNAMICS OF YOUR VEHICLE WHILE IN MOTION. IN 2020 JAYCO DECIDED TO DISCONTINUE THIS MODEL BECAUSE OF THIS DEFECT AND OTHER ISSUES, BUT THEY HAVE REFUSED TO FIX THE DEFECT. THE TRAVEL TRAILER CAME WITH THE CRANK TO OPERATE THE SLIDE MANUALLY BUT THE HOLE TO ATTACH THE CRANK TO THE CRANK EXTENSION IS BLOCKED BY THE HOLDING TANK.

Corrective Action:

I BOUGHT A 2019 JAYCO JAYFLIGHT, TRAVEL TRAILER, MODEL 29BHDB. MY SLIDE OUT HAS A MANUFACTURING DEFECT THAT IS ALSO A SAFETY AND A LEGAL ISSUE AS WELL; BECAUSE THE HOLE TO INSERT A CRANK TO MANUALLY OPERATE THE SLIDE SHOULD IT FAIL IS BLOCKED BY THE TANK, SO IF THE SLIDE SHOULD FAIL THERE IS NO WAY TO MANUALLY RETRACT IT, WHICH MEANS THAT I WOULD HAVE TO DRIVE WITH MY SLIDE EXTENDED IF THAT SHOULD HAPPEN, THAT IS A SAFETY ISSUE AND A LEGAL ISSUE BECAUSE IT IS AN OFFENSE TO DRIVE WITH YOUR SLIDE EXTENDED, BUT I WOULD HAVE TO DRIVE TO A REPAIR SHOP TO HAVE THAT FIXED IF I CANNOT RETRACT THE SLIDE MANUALLY. THAT IS WOULD BE VERY DANGEROUS BECAUSE DRIVING WITH AN EXTENDED SLIDE OUT AFFECTS THE AERODYNAMICS OF YOUR VEHICLE WHILE IN MOTION. IN 2020 JAYCO DECIDED TO DISCONTINUE THIS MODEL BECAUSE OF THIS DEFECT AND OTHER ISSUES, BUT THEY HAVE REFUSED TO FIX THE DEFECT. THE TRAVEL TRAILER CAME WITH THE CRANK TO OPERATE THE SLIDE MANUALLY BUT THE HOLE TO ATTACH THE CRANK TO THE CRANK EXTENSION IS BLOCKED BY THE HOLDING TANK.

Additional Notes:

I BOUGHT A 2019 JAYCO JAYFLIGHT, TRAVEL TRAILER, MODEL 29BHDB. MY SLIDE OUT HAS A MANUFACTURING DEFECT THAT IS ALSO A SAFETY AND A LEGAL ISSUE AS WELL; BECAUSE THE HOLE TO INSERT A CRANK TO MANUALLY OPERATE THE SLIDE SHOULD IT FAIL IS BLOCKED BY THE TANK, SO IF THE SLIDE SHOULD FAIL THERE IS NO WAY TO MANUALLY RETRACT IT, WHICH MEANS THAT I WOULD HAVE TO DRIVE WITH MY SLIDE EXTENDED IF THAT SHOULD HAPPEN, THAT IS A SAFETY ISSUE AND A LEGAL ISSUE BECAUSE IT IS AN OFFENSE TO DRIVE WITH YOUR SLIDE EXTENDED, BUT I WOULD HAVE TO DRIVE TO A REPAIR SHOP TO HAVE THAT FIXED IF I CANNOT RETRACT THE SLIDE MANUALLY. THAT IS WOULD BE VERY DANGEROUS BECAUSE DRIVING WITH AN EXTENDED SLIDE OUT AFFECTS THE AERODYNAMICS OF YOUR VEHICLE WHILE IN MOTION. IN 2020 JAYCO DECIDED TO DISCONTINUE THIS MODEL BECAUSE OF THIS DEFECT AND OTHER ISSUES, BUT THEY HAVE REFUSED TO FIX THE DEFECT. THE TRAVEL TRAILER CAME WITH THE CRANK TO OPERATE THE SLIDE MANUALLY BUT THE HOLE TO ATTACH THE CRANK TO THE CRANK EXTENSION IS BLOCKED BY THE HOLDING TANK.

Manufacturer: JAYCO
Mfg Campaign: 11351868
Notice Date: Aug 28, 2020
Recall Date: Aug 28, 2020
Jayco, Inc.
Campaign: 11351868 Other
Aug 28, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I BOUGHT A 2019 JAYCO JAYFLIGHT, TRAVEL TRAILER, MODEL 29BHDB. MY SLIDE OUT HAS A MANUFACTURING DEFECT THAT IS ALSO A SAFETY AND A LEGAL ISSUE AS WELL; BECAUSE THE HOLE TO INSERT A CRANK TO MANUALLY OPERATE THE SLIDE SHOULD IT FAIL IS BLOCKED BY THE TANK, SO IF THE SLIDE SHOULD FAIL THERE IS NO WAY TO MANUALLY RETRACT IT, WHICH MEANS THAT I WOULD HAVE TO DRIVE WITH MY SLIDE EXTENDED IF THAT SHOULD HAPPEN, THAT IS A SAFETY ISSUE AND A LEGAL ISSUE BECAUSE IT IS AN OFFENSE TO DRIVE WITH YOUR SLIDE EXTENDED, BUT I WOULD HAVE TO DRIVE TO A REPAIR SHOP TO HAVE THAT FIXED IF I CANNOT RETRACT THE SLIDE MANUALLY. THAT IS WOULD BE VERY DANGEROUS BECAUSE DRIVING WITH AN EXTENDED SLIDE OUT AFFECTS THE AERODYNAMICS OF YOUR VEHICLE WHILE IN MOTION. IN 2020 JAYCO DECIDED TO DISCONTINUE THIS MODEL BECAUSE OF THIS DEFECT AND OTHER ISSUES, BUT THEY HAVE REFUSED TO FIX THE DEFECT. THE TRAVEL TRAILER CAME WITH THE CRANK TO OPERATE THE SLIDE MANUALLY BUT THE HOLE TO ATTACH THE CRANK TO THE CRANK EXTENSION IS BLOCKED BY THE HOLDING TANK.

Corrective Action:

I BOUGHT A 2019 JAYCO JAYFLIGHT, TRAVEL TRAILER, MODEL 29BHDB. MY SLIDE OUT HAS A MANUFACTURING DEFECT THAT IS ALSO A SAFETY AND A LEGAL ISSUE AS WELL; BECAUSE THE HOLE TO INSERT A CRANK TO MANUALLY OPERATE THE SLIDE SHOULD IT FAIL IS BLOCKED BY THE TANK, SO IF THE SLIDE SHOULD FAIL THERE IS NO WAY TO MANUALLY RETRACT IT, WHICH MEANS THAT I WOULD HAVE TO DRIVE WITH MY SLIDE EXTENDED IF THAT SHOULD HAPPEN, THAT IS A SAFETY ISSUE AND A LEGAL ISSUE BECAUSE IT IS AN OFFENSE TO DRIVE WITH YOUR SLIDE EXTENDED, BUT I WOULD HAVE TO DRIVE TO A REPAIR SHOP TO HAVE THAT FIXED IF I CANNOT RETRACT THE SLIDE MANUALLY. THAT IS WOULD BE VERY DANGEROUS BECAUSE DRIVING WITH AN EXTENDED SLIDE OUT AFFECTS THE AERODYNAMICS OF YOUR VEHICLE WHILE IN MOTION. IN 2020 JAYCO DECIDED TO DISCONTINUE THIS MODEL BECAUSE OF THIS DEFECT AND OTHER ISSUES, BUT THEY HAVE REFUSED TO FIX THE DEFECT. THE TRAVEL TRAILER CAME WITH THE CRANK TO OPERATE THE SLIDE MANUALLY BUT THE HOLE TO ATTACH THE CRANK TO THE CRANK EXTENSION IS BLOCKED BY THE HOLDING TANK.

Additional Notes:

I BOUGHT A 2019 JAYCO JAYFLIGHT, TRAVEL TRAILER, MODEL 29BHDB. MY SLIDE OUT HAS A MANUFACTURING DEFECT THAT IS ALSO A SAFETY AND A LEGAL ISSUE AS WELL; BECAUSE THE HOLE TO INSERT A CRANK TO MANUALLY OPERATE THE SLIDE SHOULD IT FAIL IS BLOCKED BY THE TANK, SO IF THE SLIDE SHOULD FAIL THERE IS NO WAY TO MANUALLY RETRACT IT, WHICH MEANS THAT I WOULD HAVE TO DRIVE WITH MY SLIDE EXTENDED IF THAT SHOULD HAPPEN, THAT IS A SAFETY ISSUE AND A LEGAL ISSUE BECAUSE IT IS AN OFFENSE TO DRIVE WITH YOUR SLIDE EXTENDED, BUT I WOULD HAVE TO DRIVE TO A REPAIR SHOP TO HAVE THAT FIXED IF I CANNOT RETRACT THE SLIDE MANUALLY. THAT IS WOULD BE VERY DANGEROUS BECAUSE DRIVING WITH AN EXTENDED SLIDE OUT AFFECTS THE AERODYNAMICS OF YOUR VEHICLE WHILE IN MOTION. IN 2020 JAYCO DECIDED TO DISCONTINUE THIS MODEL BECAUSE OF THIS DEFECT AND OTHER ISSUES, BUT THEY HAVE REFUSED TO FIX THE DEFECT. THE TRAVEL TRAILER CAME WITH THE CRANK TO OPERATE THE SLIDE MANUALLY BUT THE HOLE TO ATTACH THE CRANK TO THE CRANK EXTENSION IS BLOCKED BY THE HOLDING TANK.

Manufacturer: JAYCO
Mfg Campaign: 11351868
Notice Date: Aug 28, 2020
Recall Date: Aug 28, 2020
Jayco, Inc.
Campaign: 11339429 Other
Jul 14, 2020
Defect Description:

STRUCTURE:BODY

Potential Consequences:

THERE HAVE BEEN SO MANY ISSUES WITH OUR CAMPER. WE BOUGHT IT BRAND NEW IN MAY OF 2019, IT STARTED HAVING PROBLEMS WHILE STATIONARY IN AUGUST OF 2019 WHEN WATER STARTED LEAKING THROUGH THE ROOF, DAMAGING THE LIGHT FIXTURES, SOAKING OUR RECLINER, AND THE CARPET/FLOOR NEXT TO THE RECLINER. WE TOOK IT TO OCEAN GROVE AND IT WAS THERE FOR 1 MONTH. THEN SHORTLY AFTER THAT THE SHOWER STARTED LEAKING THROUGH THE FLOOR, MULTIPLE TIMES. EVERY TIME THEY SENT SOMEONE OUT, IT WOULD BE FIXED FOR A FEW DAYS, THEN WE'D HAVE TO CALL THEM BACK TO FIX IT. THIS WENT ON AND ON UNTIL THE WATER DAMAGE WAS SO SEVERE THAT IT HAD DAMAGED THE FUZE BOX. RV-ONE (WHO BOUGHT OUT OCEAN GROVE) CAME OUT TO FIX IT ALONG WITH THE FRONT DOOR THAT, NOW, WASN'T SHUTTING OR STAYING CLOSED. THE CARBON MONOXIDE DETECTOR WENT OFF IN FEBRUARY OF 2020 TO ADD TO ALL THE OTHER TROUBLES. THEY TOLD US TO BRING IT IN ON FEB. 3RD, 2020. WE BROUGHT THE CAMPER UP TO THEM AND THEY SAID THEY WOULD ORDER THE PARTS ASAP. ON THE WARRANTY CLAIMS IT SAYS THE ORDER WASN'T PLACED UNTIL MARCH 3RD. THEN COVID-19 STARTED HITTING, WHICH DELAYED THEM FROM GETTING PARTS. RV1 HAD OUR CAMPER FOR 5 1/2 MONTHS. THEY CALLED US MAYBE ONCE OR TWICE FOR UPDATES, BUT OTHER THAN THAT WE WERE CONSTANTLY CALLING THEM AND HEARING THE SAME THING OVER AGAIN "YOUR PARTS ARE BEING SHIPPED". WE GOT IT BACK BEGINNING OF JULY AND THEY ARE A HUGE SCRATCH ON THE SIDE AND ACTUALLY TORE UP ONE OF THE TIRE COVERS AND DIDN'T EVEN SAY ANYTHING. WE NOTICED A FEW DAYS AFTER BRINGING IT HOME.

Corrective Action:

THERE HAVE BEEN SO MANY ISSUES WITH OUR CAMPER. WE BOUGHT IT BRAND NEW IN MAY OF 2019, IT STARTED HAVING PROBLEMS WHILE STATIONARY IN AUGUST OF 2019 WHEN WATER STARTED LEAKING THROUGH THE ROOF, DAMAGING THE LIGHT FIXTURES, SOAKING OUR RECLINER, AND THE CARPET/FLOOR NEXT TO THE RECLINER. WE TOOK IT TO OCEAN GROVE AND IT WAS THERE FOR 1 MONTH. THEN SHORTLY AFTER THAT THE SHOWER STARTED LEAKING THROUGH THE FLOOR, MULTIPLE TIMES. EVERY TIME THEY SENT SOMEONE OUT, IT WOULD BE FIXED FOR A FEW DAYS, THEN WE'D HAVE TO CALL THEM BACK TO FIX IT. THIS WENT ON AND ON UNTIL THE WATER DAMAGE WAS SO SEVERE THAT IT HAD DAMAGED THE FUZE BOX. RV-ONE (WHO BOUGHT OUT OCEAN GROVE) CAME OUT TO FIX IT ALONG WITH THE FRONT DOOR THAT, NOW, WASN'T SHUTTING OR STAYING CLOSED. THE CARBON MONOXIDE DETECTOR WENT OFF IN FEBRUARY OF 2020 TO ADD TO ALL THE OTHER TROUBLES. THEY TOLD US TO BRING IT IN ON FEB. 3RD, 2020. WE BROUGHT THE CAMPER UP TO THEM AND THEY SAID THEY WOULD ORDER THE PARTS ASAP. ON THE WARRANTY CLAIMS IT SAYS THE ORDER WASN'T PLACED UNTIL MARCH 3RD. THEN COVID-19 STARTED HITTING, WHICH DELAYED THEM FROM GETTING PARTS. RV1 HAD OUR CAMPER FOR 5 1/2 MONTHS. THEY CALLED US MAYBE ONCE OR TWICE FOR UPDATES, BUT OTHER THAN THAT WE WERE CONSTANTLY CALLING THEM AND HEARING THE SAME THING OVER AGAIN "YOUR PARTS ARE BEING SHIPPED". WE GOT IT BACK BEGINNING OF JULY AND THEY ARE A HUGE SCRATCH ON THE SIDE AND ACTUALLY TORE UP ONE OF THE TIRE COVERS AND DIDN'T EVEN SAY ANYTHING. WE NOTICED A FEW DAYS AFTER BRINGING IT HOME.

Additional Notes:

THERE HAVE BEEN SO MANY ISSUES WITH OUR CAMPER. WE BOUGHT IT BRAND NEW IN MAY OF 2019, IT STARTED HAVING PROBLEMS WHILE STATIONARY IN AUGUST OF 2019 WHEN WATER STARTED LEAKING THROUGH THE ROOF, DAMAGING THE LIGHT FIXTURES, SOAKING OUR RECLINER, AND THE CARPET/FLOOR NEXT TO THE RECLINER. WE TOOK IT TO OCEAN GROVE AND IT WAS THERE FOR 1 MONTH. THEN SHORTLY AFTER THAT THE SHOWER STARTED LEAKING THROUGH THE FLOOR, MULTIPLE TIMES. EVERY TIME THEY SENT SOMEONE OUT, IT WOULD BE FIXED FOR A FEW DAYS, THEN WE'D HAVE TO CALL THEM BACK TO FIX IT. THIS WENT ON AND ON UNTIL THE WATER DAMAGE WAS SO SEVERE THAT IT HAD DAMAGED THE FUZE BOX. RV-ONE (WHO BOUGHT OUT OCEAN GROVE) CAME OUT TO FIX IT ALONG WITH THE FRONT DOOR THAT, NOW, WASN'T SHUTTING OR STAYING CLOSED. THE CARBON MONOXIDE DETECTOR WENT OFF IN FEBRUARY OF 2020 TO ADD TO ALL THE OTHER TROUBLES. THEY TOLD US TO BRING IT IN ON FEB. 3RD, 2020. WE BROUGHT THE CAMPER UP TO THEM AND THEY SAID THEY WOULD ORDER THE PARTS ASAP. ON THE WARRANTY CLAIMS IT SAYS THE ORDER WASN'T PLACED UNTIL MARCH 3RD. THEN COVID-19 STARTED HITTING, WHICH DELAYED THEM FROM GETTING PARTS. RV1 HAD OUR CAMPER FOR 5 1/2 MONTHS. THEY CALLED US MAYBE ONCE OR TWICE FOR UPDATES, BUT OTHER THAN THAT WE WERE CONSTANTLY CALLING THEM AND HEARING THE SAME THING OVER AGAIN "YOUR PARTS ARE BEING SHIPPED". WE GOT IT BACK BEGINNING OF JULY AND THEY ARE A HUGE SCRATCH ON THE SIDE AND ACTUALLY TORE UP ONE OF THE TIRE COVERS AND DIDN'T EVEN SAY ANYTHING. WE NOTICED A FEW DAYS AFTER BRINGING IT HOME.

Manufacturer: JAYCO
Mfg Campaign: 11339429
Notice Date: Jul 14, 2020
Recall Date: Jul 14, 2020
Jayco, Inc.
Campaign: 11339429 Other
Jul 14, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THERE HAVE BEEN SO MANY ISSUES WITH OUR CAMPER. WE BOUGHT IT BRAND NEW IN MAY OF 2019, IT STARTED HAVING PROBLEMS WHILE STATIONARY IN AUGUST OF 2019 WHEN WATER STARTED LEAKING THROUGH THE ROOF, DAMAGING THE LIGHT FIXTURES, SOAKING OUR RECLINER, AND THE CARPET/FLOOR NEXT TO THE RECLINER. WE TOOK IT TO OCEAN GROVE AND IT WAS THERE FOR 1 MONTH. THEN SHORTLY AFTER THAT THE SHOWER STARTED LEAKING THROUGH THE FLOOR, MULTIPLE TIMES. EVERY TIME THEY SENT SOMEONE OUT, IT WOULD BE FIXED FOR A FEW DAYS, THEN WE'D HAVE TO CALL THEM BACK TO FIX IT. THIS WENT ON AND ON UNTIL THE WATER DAMAGE WAS SO SEVERE THAT IT HAD DAMAGED THE FUZE BOX. RV-ONE (WHO BOUGHT OUT OCEAN GROVE) CAME OUT TO FIX IT ALONG WITH THE FRONT DOOR THAT, NOW, WASN'T SHUTTING OR STAYING CLOSED. THE CARBON MONOXIDE DETECTOR WENT OFF IN FEBRUARY OF 2020 TO ADD TO ALL THE OTHER TROUBLES. THEY TOLD US TO BRING IT IN ON FEB. 3RD, 2020. WE BROUGHT THE CAMPER UP TO THEM AND THEY SAID THEY WOULD ORDER THE PARTS ASAP. ON THE WARRANTY CLAIMS IT SAYS THE ORDER WASN'T PLACED UNTIL MARCH 3RD. THEN COVID-19 STARTED HITTING, WHICH DELAYED THEM FROM GETTING PARTS. RV1 HAD OUR CAMPER FOR 5 1/2 MONTHS. THEY CALLED US MAYBE ONCE OR TWICE FOR UPDATES, BUT OTHER THAN THAT WE WERE CONSTANTLY CALLING THEM AND HEARING THE SAME THING OVER AGAIN "YOUR PARTS ARE BEING SHIPPED". WE GOT IT BACK BEGINNING OF JULY AND THEY ARE A HUGE SCRATCH ON THE SIDE AND ACTUALLY TORE UP ONE OF THE TIRE COVERS AND DIDN'T EVEN SAY ANYTHING. WE NOTICED A FEW DAYS AFTER BRINGING IT HOME.

Corrective Action:

THERE HAVE BEEN SO MANY ISSUES WITH OUR CAMPER. WE BOUGHT IT BRAND NEW IN MAY OF 2019, IT STARTED HAVING PROBLEMS WHILE STATIONARY IN AUGUST OF 2019 WHEN WATER STARTED LEAKING THROUGH THE ROOF, DAMAGING THE LIGHT FIXTURES, SOAKING OUR RECLINER, AND THE CARPET/FLOOR NEXT TO THE RECLINER. WE TOOK IT TO OCEAN GROVE AND IT WAS THERE FOR 1 MONTH. THEN SHORTLY AFTER THAT THE SHOWER STARTED LEAKING THROUGH THE FLOOR, MULTIPLE TIMES. EVERY TIME THEY SENT SOMEONE OUT, IT WOULD BE FIXED FOR A FEW DAYS, THEN WE'D HAVE TO CALL THEM BACK TO FIX IT. THIS WENT ON AND ON UNTIL THE WATER DAMAGE WAS SO SEVERE THAT IT HAD DAMAGED THE FUZE BOX. RV-ONE (WHO BOUGHT OUT OCEAN GROVE) CAME OUT TO FIX IT ALONG WITH THE FRONT DOOR THAT, NOW, WASN'T SHUTTING OR STAYING CLOSED. THE CARBON MONOXIDE DETECTOR WENT OFF IN FEBRUARY OF 2020 TO ADD TO ALL THE OTHER TROUBLES. THEY TOLD US TO BRING IT IN ON FEB. 3RD, 2020. WE BROUGHT THE CAMPER UP TO THEM AND THEY SAID THEY WOULD ORDER THE PARTS ASAP. ON THE WARRANTY CLAIMS IT SAYS THE ORDER WASN'T PLACED UNTIL MARCH 3RD. THEN COVID-19 STARTED HITTING, WHICH DELAYED THEM FROM GETTING PARTS. RV1 HAD OUR CAMPER FOR 5 1/2 MONTHS. THEY CALLED US MAYBE ONCE OR TWICE FOR UPDATES, BUT OTHER THAN THAT WE WERE CONSTANTLY CALLING THEM AND HEARING THE SAME THING OVER AGAIN "YOUR PARTS ARE BEING SHIPPED". WE GOT IT BACK BEGINNING OF JULY AND THEY ARE A HUGE SCRATCH ON THE SIDE AND ACTUALLY TORE UP ONE OF THE TIRE COVERS AND DIDN'T EVEN SAY ANYTHING. WE NOTICED A FEW DAYS AFTER BRINGING IT HOME.

Additional Notes:

THERE HAVE BEEN SO MANY ISSUES WITH OUR CAMPER. WE BOUGHT IT BRAND NEW IN MAY OF 2019, IT STARTED HAVING PROBLEMS WHILE STATIONARY IN AUGUST OF 2019 WHEN WATER STARTED LEAKING THROUGH THE ROOF, DAMAGING THE LIGHT FIXTURES, SOAKING OUR RECLINER, AND THE CARPET/FLOOR NEXT TO THE RECLINER. WE TOOK IT TO OCEAN GROVE AND IT WAS THERE FOR 1 MONTH. THEN SHORTLY AFTER THAT THE SHOWER STARTED LEAKING THROUGH THE FLOOR, MULTIPLE TIMES. EVERY TIME THEY SENT SOMEONE OUT, IT WOULD BE FIXED FOR A FEW DAYS, THEN WE'D HAVE TO CALL THEM BACK TO FIX IT. THIS WENT ON AND ON UNTIL THE WATER DAMAGE WAS SO SEVERE THAT IT HAD DAMAGED THE FUZE BOX. RV-ONE (WHO BOUGHT OUT OCEAN GROVE) CAME OUT TO FIX IT ALONG WITH THE FRONT DOOR THAT, NOW, WASN'T SHUTTING OR STAYING CLOSED. THE CARBON MONOXIDE DETECTOR WENT OFF IN FEBRUARY OF 2020 TO ADD TO ALL THE OTHER TROUBLES. THEY TOLD US TO BRING IT IN ON FEB. 3RD, 2020. WE BROUGHT THE CAMPER UP TO THEM AND THEY SAID THEY WOULD ORDER THE PARTS ASAP. ON THE WARRANTY CLAIMS IT SAYS THE ORDER WASN'T PLACED UNTIL MARCH 3RD. THEN COVID-19 STARTED HITTING, WHICH DELAYED THEM FROM GETTING PARTS. RV1 HAD OUR CAMPER FOR 5 1/2 MONTHS. THEY CALLED US MAYBE ONCE OR TWICE FOR UPDATES, BUT OTHER THAN THAT WE WERE CONSTANTLY CALLING THEM AND HEARING THE SAME THING OVER AGAIN "YOUR PARTS ARE BEING SHIPPED". WE GOT IT BACK BEGINNING OF JULY AND THEY ARE A HUGE SCRATCH ON THE SIDE AND ACTUALLY TORE UP ONE OF THE TIRE COVERS AND DIDN'T EVEN SAY ANYTHING. WE NOTICED A FEW DAYS AFTER BRINGING IT HOME.

Manufacturer: JAYCO
Mfg Campaign: 11339429
Notice Date: Jul 14, 2020
Recall Date: Jul 14, 2020
Jayco, Inc.
Campaign: 11339429 Other
Jul 14, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

THERE HAVE BEEN SO MANY ISSUES WITH OUR CAMPER. WE BOUGHT IT BRAND NEW IN MAY OF 2019, IT STARTED HAVING PROBLEMS WHILE STATIONARY IN AUGUST OF 2019 WHEN WATER STARTED LEAKING THROUGH THE ROOF, DAMAGING THE LIGHT FIXTURES, SOAKING OUR RECLINER, AND THE CARPET/FLOOR NEXT TO THE RECLINER. WE TOOK IT TO OCEAN GROVE AND IT WAS THERE FOR 1 MONTH. THEN SHORTLY AFTER THAT THE SHOWER STARTED LEAKING THROUGH THE FLOOR, MULTIPLE TIMES. EVERY TIME THEY SENT SOMEONE OUT, IT WOULD BE FIXED FOR A FEW DAYS, THEN WE'D HAVE TO CALL THEM BACK TO FIX IT. THIS WENT ON AND ON UNTIL THE WATER DAMAGE WAS SO SEVERE THAT IT HAD DAMAGED THE FUZE BOX. RV-ONE (WHO BOUGHT OUT OCEAN GROVE) CAME OUT TO FIX IT ALONG WITH THE FRONT DOOR THAT, NOW, WASN'T SHUTTING OR STAYING CLOSED. THE CARBON MONOXIDE DETECTOR WENT OFF IN FEBRUARY OF 2020 TO ADD TO ALL THE OTHER TROUBLES. THEY TOLD US TO BRING IT IN ON FEB. 3RD, 2020. WE BROUGHT THE CAMPER UP TO THEM AND THEY SAID THEY WOULD ORDER THE PARTS ASAP. ON THE WARRANTY CLAIMS IT SAYS THE ORDER WASN'T PLACED UNTIL MARCH 3RD. THEN COVID-19 STARTED HITTING, WHICH DELAYED THEM FROM GETTING PARTS. RV1 HAD OUR CAMPER FOR 5 1/2 MONTHS. THEY CALLED US MAYBE ONCE OR TWICE FOR UPDATES, BUT OTHER THAN THAT WE WERE CONSTANTLY CALLING THEM AND HEARING THE SAME THING OVER AGAIN "YOUR PARTS ARE BEING SHIPPED". WE GOT IT BACK BEGINNING OF JULY AND THEY ARE A HUGE SCRATCH ON THE SIDE AND ACTUALLY TORE UP ONE OF THE TIRE COVERS AND DIDN'T EVEN SAY ANYTHING. WE NOTICED A FEW DAYS AFTER BRINGING IT HOME.

Corrective Action:

THERE HAVE BEEN SO MANY ISSUES WITH OUR CAMPER. WE BOUGHT IT BRAND NEW IN MAY OF 2019, IT STARTED HAVING PROBLEMS WHILE STATIONARY IN AUGUST OF 2019 WHEN WATER STARTED LEAKING THROUGH THE ROOF, DAMAGING THE LIGHT FIXTURES, SOAKING OUR RECLINER, AND THE CARPET/FLOOR NEXT TO THE RECLINER. WE TOOK IT TO OCEAN GROVE AND IT WAS THERE FOR 1 MONTH. THEN SHORTLY AFTER THAT THE SHOWER STARTED LEAKING THROUGH THE FLOOR, MULTIPLE TIMES. EVERY TIME THEY SENT SOMEONE OUT, IT WOULD BE FIXED FOR A FEW DAYS, THEN WE'D HAVE TO CALL THEM BACK TO FIX IT. THIS WENT ON AND ON UNTIL THE WATER DAMAGE WAS SO SEVERE THAT IT HAD DAMAGED THE FUZE BOX. RV-ONE (WHO BOUGHT OUT OCEAN GROVE) CAME OUT TO FIX IT ALONG WITH THE FRONT DOOR THAT, NOW, WASN'T SHUTTING OR STAYING CLOSED. THE CARBON MONOXIDE DETECTOR WENT OFF IN FEBRUARY OF 2020 TO ADD TO ALL THE OTHER TROUBLES. THEY TOLD US TO BRING IT IN ON FEB. 3RD, 2020. WE BROUGHT THE CAMPER UP TO THEM AND THEY SAID THEY WOULD ORDER THE PARTS ASAP. ON THE WARRANTY CLAIMS IT SAYS THE ORDER WASN'T PLACED UNTIL MARCH 3RD. THEN COVID-19 STARTED HITTING, WHICH DELAYED THEM FROM GETTING PARTS. RV1 HAD OUR CAMPER FOR 5 1/2 MONTHS. THEY CALLED US MAYBE ONCE OR TWICE FOR UPDATES, BUT OTHER THAN THAT WE WERE CONSTANTLY CALLING THEM AND HEARING THE SAME THING OVER AGAIN "YOUR PARTS ARE BEING SHIPPED". WE GOT IT BACK BEGINNING OF JULY AND THEY ARE A HUGE SCRATCH ON THE SIDE AND ACTUALLY TORE UP ONE OF THE TIRE COVERS AND DIDN'T EVEN SAY ANYTHING. WE NOTICED A FEW DAYS AFTER BRINGING IT HOME.

Additional Notes:

THERE HAVE BEEN SO MANY ISSUES WITH OUR CAMPER. WE BOUGHT IT BRAND NEW IN MAY OF 2019, IT STARTED HAVING PROBLEMS WHILE STATIONARY IN AUGUST OF 2019 WHEN WATER STARTED LEAKING THROUGH THE ROOF, DAMAGING THE LIGHT FIXTURES, SOAKING OUR RECLINER, AND THE CARPET/FLOOR NEXT TO THE RECLINER. WE TOOK IT TO OCEAN GROVE AND IT WAS THERE FOR 1 MONTH. THEN SHORTLY AFTER THAT THE SHOWER STARTED LEAKING THROUGH THE FLOOR, MULTIPLE TIMES. EVERY TIME THEY SENT SOMEONE OUT, IT WOULD BE FIXED FOR A FEW DAYS, THEN WE'D HAVE TO CALL THEM BACK TO FIX IT. THIS WENT ON AND ON UNTIL THE WATER DAMAGE WAS SO SEVERE THAT IT HAD DAMAGED THE FUZE BOX. RV-ONE (WHO BOUGHT OUT OCEAN GROVE) CAME OUT TO FIX IT ALONG WITH THE FRONT DOOR THAT, NOW, WASN'T SHUTTING OR STAYING CLOSED. THE CARBON MONOXIDE DETECTOR WENT OFF IN FEBRUARY OF 2020 TO ADD TO ALL THE OTHER TROUBLES. THEY TOLD US TO BRING IT IN ON FEB. 3RD, 2020. WE BROUGHT THE CAMPER UP TO THEM AND THEY SAID THEY WOULD ORDER THE PARTS ASAP. ON THE WARRANTY CLAIMS IT SAYS THE ORDER WASN'T PLACED UNTIL MARCH 3RD. THEN COVID-19 STARTED HITTING, WHICH DELAYED THEM FROM GETTING PARTS. RV1 HAD OUR CAMPER FOR 5 1/2 MONTHS. THEY CALLED US MAYBE ONCE OR TWICE FOR UPDATES, BUT OTHER THAN THAT WE WERE CONSTANTLY CALLING THEM AND HEARING THE SAME THING OVER AGAIN "YOUR PARTS ARE BEING SHIPPED". WE GOT IT BACK BEGINNING OF JULY AND THEY ARE A HUGE SCRATCH ON THE SIDE AND ACTUALLY TORE UP ONE OF THE TIRE COVERS AND DIDN'T EVEN SAY ANYTHING. WE NOTICED A FEW DAYS AFTER BRINGING IT HOME.

Manufacturer: JAYCO
Mfg Campaign: 11339429
Notice Date: Jul 14, 2020
Recall Date: Jul 14, 2020

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Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles

If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...

Jul 24, 2025