Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 21, 2017
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Jay Feather, Jay Flight, Jay Flight SLX, Eagle, White Hawk, and Octane travel trailers manufactured January 5, 2016, to July 18, 2016, equipped with a Sway Command anti-sway system. When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in response to a sway event, the trailer brakes may no longer function to slow or stop the trailer.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901308
Recall Date: Jul 27, 2016
Consumer Complaints
4 ComplaintsJayco, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Winntec LPG Regulator Modell 6020 PI.0-15.6 q6.R280 Mh26696 This regulator failed and caused our fridge to overheat and catch fire causing damage to the roof and fridge area.I feel someone should be responsible for the damage caused by this regulator.Thank you
Corrective Action:
Winntec LPG Regulator Modell 6020 PI.0-15.6 q6.R280 Mh26696 This regulator failed and caused our fridge to overheat and catch fire causing damage to the roof and fridge area.I feel someone should be responsible for the damage caused by this regulator.Thank you
Additional Notes:
Winntec LPG Regulator Modell 6020 PI.0-15.6 q6.R280 Mh26696 This regulator failed and caused our fridge to overheat and catch fire causing damage to the roof and fridge area.I feel someone should be responsible for the damage caused by this regulator.Thank you
Mfg Campaign: 11547277
Recall Date: Sep 29, 2023
Jayco, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JAYCO JAY FLIGHT. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE. UPON INSPECTION, THE CONTACT NOTICED FLAMES COMING FROM THE ROOF OF THE CAMPER. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. THE FIRE INSPECTOR INFORMED THE CONTACT THAT THE AREA BEHIND THE REFRIGERATOR WAS WHERE THE FIRE ORIGINATED; HOWEVER, IT WAS NOT DETERMINED IF IT WAS AN ELECTRICAL FIRE OR A FIRE CAUSED BY PROPANE. THE VEHICLE WAS NOT TOWED AND HAD NOT YET BEEN DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS NOT PROVIDED.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JAYCO JAY FLIGHT. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE. UPON INSPECTION, THE CONTACT NOTICED FLAMES COMING FROM THE ROOF OF THE CAMPER. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. THE FIRE INSPECTOR INFORMED THE CONTACT THAT THE AREA BEHIND THE REFRIGERATOR WAS WHERE THE FIRE ORIGINATED; HOWEVER, IT WAS NOT DETERMINED IF IT WAS AN ELECTRICAL FIRE OR A FIRE CAUSED BY PROPANE. THE VEHICLE WAS NOT TOWED AND HAD NOT YET BEEN DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS NOT PROVIDED.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JAYCO JAY FLIGHT. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE. UPON INSPECTION, THE CONTACT NOTICED FLAMES COMING FROM THE ROOF OF THE CAMPER. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. THE FIRE INSPECTOR INFORMED THE CONTACT THAT THE AREA BEHIND THE REFRIGERATOR WAS WHERE THE FIRE ORIGINATED; HOWEVER, IT WAS NOT DETERMINED IF IT WAS AN ELECTRICAL FIRE OR A FIRE CAUSED BY PROPANE. THE VEHICLE WAS NOT TOWED AND HAD NOT YET BEEN DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS NOT PROVIDED.
Mfg Campaign: 11052728
Recall Date: Dec 6, 2017
Jayco, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE WIRING UNDERNEATH THE TRAILER WAS INSTALLED WITHOUT ANY COVERING AND PLACED DIRECTLY ON TOP OF THE SHARP EDGES OF THE CROSS MEMBERS. AFTER THE FIRST USE THE WIRE INSULATION BECAME DAMAGED AND THE ELECTRICAL SYSTEM BEGAN SHORTING OUT.
Corrective Action:
THE WIRING UNDERNEATH THE TRAILER WAS INSTALLED WITHOUT ANY COVERING AND PLACED DIRECTLY ON TOP OF THE SHARP EDGES OF THE CROSS MEMBERS. AFTER THE FIRST USE THE WIRE INSULATION BECAME DAMAGED AND THE ELECTRICAL SYSTEM BEGAN SHORTING OUT.
Additional Notes:
THE WIRING UNDERNEATH THE TRAILER WAS INSTALLED WITHOUT ANY COVERING AND PLACED DIRECTLY ON TOP OF THE SHARP EDGES OF THE CROSS MEMBERS. AFTER THE FIRST USE THE WIRE INSULATION BECAME DAMAGED AND THE ELECTRICAL SYSTEM BEGAN SHORTING OUT.
Mfg Campaign: 10874852
Recall Date: Jun 17, 2016
Jayco, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE WIRING UNDERNEATH THE TRAILER WAS INSTALLED WITHOUT ANY COVERING AND PLACED DIRECTLY ON TOP OF THE SHARP EDGES OF THE CROSS MEMBERS. AFTER THE FIRST USE THE WIRE INSULATION BECAME DAMAGED AND THE ELECTRICAL SYSTEM BEGAN SHORTING OUT.
Corrective Action:
THE WIRING UNDERNEATH THE TRAILER WAS INSTALLED WITHOUT ANY COVERING AND PLACED DIRECTLY ON TOP OF THE SHARP EDGES OF THE CROSS MEMBERS. AFTER THE FIRST USE THE WIRE INSULATION BECAME DAMAGED AND THE ELECTRICAL SYSTEM BEGAN SHORTING OUT.
Additional Notes:
THE WIRING UNDERNEATH THE TRAILER WAS INSTALLED WITHOUT ANY COVERING AND PLACED DIRECTLY ON TOP OF THE SHARP EDGES OF THE CROSS MEMBERS. AFTER THE FIRST USE THE WIRE INSULATION BECAME DAMAGED AND THE ELECTRICAL SYSTEM BEGAN SHORTING OUT.
Mfg Campaign: 10874852
Recall Date: Jun 17, 2016
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