JAYCO JAY FLIGHT SLX 2021

Complete listing of complaints and recalls for this vehicle

7
Complaints
5
Recalls

Complaints & Recalls

7 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 22V773000 SAFETY RECALL
2.7K Vehicles Affected
Recall Date: Oct 14, 2022
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2021-2022 Jayco Jay Feather, Jay Flight, and Jay Flight SLX travel trailers. The cooktop flame may invert when the stove and furnace are operated at the same time.

Potential Risk:
An inverted cooktop flame increases the risk of injury or fire.
FREE Recall Solution:
Dealers will install sealant and plywood panels to seal the area, free of charge. Owner notification letters were mailed November 29, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901582.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901582
Notice Date: Nov 29, 2022
Recall Date: Oct 14, 2022
Jayco, Inc.
NHTSA Campaign: 21V762000 SAFETY RECALL
1.2K Vehicles Affected
Recall Date: Sep 30, 2021
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2021-2022 Flight SLX recreational trailers. The cooktop is installed in a cabinet that may not be entirely sealed from the furnace. As a result, during furnace operation, the interior range cooktop burner flame may invert.

Potential Risk:
An inverted flame can increase the risk of a fire.
FREE Recall Solution:
Dealers will install sealant and plywood panels, as necessary, free of charge. Owner notification letters were mailed November 29, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901571.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901571
Notice Date: Nov 29, 2021
Recall Date: Sep 30, 2021
Jayco, Inc.
NHTSA Campaign: 21V685000 SAFETY RECALL
29.8K Vehicles Affected
Recall Date: Sep 2, 2021
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2018-2021 Jayco Eagle, Talon, 2020 Eagle HT, 2021 Jay Feather, Jay Flight Bungalow, Jay Flight Octane, North Point, Octane Super Lite, Pinnacle, White Hawk, 2021-2022 Jay Flights SLX, Jay Flight, and 2017-2021 Seismic recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Potential Risk:
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
FREE Recall Solution:
Dealers will replace the regulator, and test the propane system for leaks, free of charge. Owner notification letters were mailed November 1, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Notice Date: Nov 1, 2021
Recall Date: Sep 2, 2021

Consumer Complaints

7 Complaints
Jayco, Inc.
Campaign: 11673653 Other
Jul 15, 2025
Defect Description:

SUSPENSION

Potential Consequences:

This RV was equipped from the factory with an axle on which was a sticker stating that the axle had a "D35 Capacity" of 3500 lbs. The RV also has a sticker stating that the GVWR is 4200 lbs and the "weight of this recreational vehicle trailer as completed at the factory with full propane cylinder(s) and full generator fuel if applicable is 1624 kg OR (3582 Lbs.)" To my understanding, this means that the "curb weight" of the RV exceeds that of the axle capacity. The GVWR of the RV also exceeds that of the axle capacity. While towing the RV, I noticed the wheels were exhibiting a slight "excessive camber". Upon further inspection, I observed the axle to be bent. I believe it is a reasonable conclusion that the axle was bent because it was undersized for the RV. I was able to safely tow the RV to a trailer repair shop where I had the damaged suspension (axle and springs) replaced with a heavier duty suspension capable of carrying more than the GVWR weight of 4200 lbs.

Corrective Action:

This RV was equipped from the factory with an axle on which was a sticker stating that the axle had a "D35 Capacity" of 3500 lbs. The RV also has a sticker stating that the GVWR is 4200 lbs and the "weight of this recreational vehicle trailer as completed at the factory with full propane cylinder(s) and full generator fuel if applicable is 1624 kg OR (3582 Lbs.)" To my understanding, this means that the "curb weight" of the RV exceeds that of the axle capacity. The GVWR of the RV also exceeds that of the axle capacity. While towing the RV, I noticed the wheels were exhibiting a slight "excessive camber". Upon further inspection, I observed the axle to be bent. I believe it is a reasonable conclusion that the axle was bent because it was undersized for the RV. I was able to safely tow the RV to a trailer repair shop where I had the damaged suspension (axle and springs) replaced with a heavier duty suspension capable of carrying more than the GVWR weight of 4200 lbs.

Additional Notes:

This RV was equipped from the factory with an axle on which was a sticker stating that the axle had a "D35 Capacity" of 3500 lbs. The RV also has a sticker stating that the GVWR is 4200 lbs and the "weight of this recreational vehicle trailer as completed at the factory with full propane cylinder(s) and full generator fuel if applicable is 1624 kg OR (3582 Lbs.)" To my understanding, this means that the "curb weight" of the RV exceeds that of the axle capacity. The GVWR of the RV also exceeds that of the axle capacity. While towing the RV, I noticed the wheels were exhibiting a slight "excessive camber". Upon further inspection, I observed the axle to be bent. I believe it is a reasonable conclusion that the axle was bent because it was undersized for the RV. I was able to safely tow the RV to a trailer repair shop where I had the damaged suspension (axle and springs) replaced with a heavier duty suspension capable of carrying more than the GVWR weight of 4200 lbs.

Manufacturer: JAYCO
Mfg Campaign: 11673653
Notice Date: Jul 15, 2025
Recall Date: Jul 15, 2025
Jayco, Inc.
Campaign: 11673653 Other
Jul 15, 2025
Defect Description:

STRUCTURE

Potential Consequences:

This RV was equipped from the factory with an axle on which was a sticker stating that the axle had a "D35 Capacity" of 3500 lbs. The RV also has a sticker stating that the GVWR is 4200 lbs and the "weight of this recreational vehicle trailer as completed at the factory with full propane cylinder(s) and full generator fuel if applicable is 1624 kg OR (3582 Lbs.)" To my understanding, this means that the "curb weight" of the RV exceeds that of the axle capacity. The GVWR of the RV also exceeds that of the axle capacity. While towing the RV, I noticed the wheels were exhibiting a slight "excessive camber". Upon further inspection, I observed the axle to be bent. I believe it is a reasonable conclusion that the axle was bent because it was undersized for the RV. I was able to safely tow the RV to a trailer repair shop where I had the damaged suspension (axle and springs) replaced with a heavier duty suspension capable of carrying more than the GVWR weight of 4200 lbs.

Corrective Action:

This RV was equipped from the factory with an axle on which was a sticker stating that the axle had a "D35 Capacity" of 3500 lbs. The RV also has a sticker stating that the GVWR is 4200 lbs and the "weight of this recreational vehicle trailer as completed at the factory with full propane cylinder(s) and full generator fuel if applicable is 1624 kg OR (3582 Lbs.)" To my understanding, this means that the "curb weight" of the RV exceeds that of the axle capacity. The GVWR of the RV also exceeds that of the axle capacity. While towing the RV, I noticed the wheels were exhibiting a slight "excessive camber". Upon further inspection, I observed the axle to be bent. I believe it is a reasonable conclusion that the axle was bent because it was undersized for the RV. I was able to safely tow the RV to a trailer repair shop where I had the damaged suspension (axle and springs) replaced with a heavier duty suspension capable of carrying more than the GVWR weight of 4200 lbs.

Additional Notes:

This RV was equipped from the factory with an axle on which was a sticker stating that the axle had a "D35 Capacity" of 3500 lbs. The RV also has a sticker stating that the GVWR is 4200 lbs and the "weight of this recreational vehicle trailer as completed at the factory with full propane cylinder(s) and full generator fuel if applicable is 1624 kg OR (3582 Lbs.)" To my understanding, this means that the "curb weight" of the RV exceeds that of the axle capacity. The GVWR of the RV also exceeds that of the axle capacity. While towing the RV, I noticed the wheels were exhibiting a slight "excessive camber". Upon further inspection, I observed the axle to be bent. I believe it is a reasonable conclusion that the axle was bent because it was undersized for the RV. I was able to safely tow the RV to a trailer repair shop where I had the damaged suspension (axle and springs) replaced with a heavier duty suspension capable of carrying more than the GVWR weight of 4200 lbs.

Manufacturer: JAYCO
Mfg Campaign: 11673653
Notice Date: Jul 15, 2025
Recall Date: Jul 15, 2025
Jayco, Inc.
Campaign: 11452679 Other
Feb 18, 2022
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2021 Jayco Jay Flight SLX. The contact received notification of NHTSA Campaign Number: 21V685000 (Equipment) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2021 Jayco Jay Flight SLX. The contact received notification of NHTSA Campaign Number: 21V685000 (Equipment) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2021 Jayco Jay Flight SLX. The contact received notification of NHTSA Campaign Number: 21V685000 (Equipment) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: JAYCO
Mfg Campaign: 11452679
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Jayco, Inc.
Campaign: 11422451 Other
Jun 26, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

We bought a 2021 Jayco 224BHW that was pre-wired with a solar panel and controller. The trailer came with one 100-watt panel and a 30-amp charge controller with a stated capacity of 600 watts. We added two more 100-watt panels, for a total of 300 watts and approximately 16 amps. The documentation with the trailer as well as the dealer confirmed we could add two more 100-watt panels and be well within specifications. After utilizing the system for a few months the solar suddenly worked sporadically and then ceased too function. Upon inspection under the roof port entry it was discovered Jayco had utilized wire nuts between a transition from the roof port and the wire run to the solar controller. The wire nuts failed to adequately make or maintain the connection, resulting in arcing, melting, and burning of the surrounding insulation. It could easily have resulted in loss of the trailer or our lives to fire. I believe the wire nuts were either inadequately sized, improperly installed, or inappropriate for use in a structure that is subject to vibration and loosening of the connections.

Corrective Action:

We bought a 2021 Jayco 224BHW that was pre-wired with a solar panel and controller. The trailer came with one 100-watt panel and a 30-amp charge controller with a stated capacity of 600 watts. We added two more 100-watt panels, for a total of 300 watts and approximately 16 amps. The documentation with the trailer as well as the dealer confirmed we could add two more 100-watt panels and be well within specifications. After utilizing the system for a few months the solar suddenly worked sporadically and then ceased too function. Upon inspection under the roof port entry it was discovered Jayco had utilized wire nuts between a transition from the roof port and the wire run to the solar controller. The wire nuts failed to adequately make or maintain the connection, resulting in arcing, melting, and burning of the surrounding insulation. It could easily have resulted in loss of the trailer or our lives to fire. I believe the wire nuts were either inadequately sized, improperly installed, or inappropriate for use in a structure that is subject to vibration and loosening of the connections.

Additional Notes:

We bought a 2021 Jayco 224BHW that was pre-wired with a solar panel and controller. The trailer came with one 100-watt panel and a 30-amp charge controller with a stated capacity of 600 watts. We added two more 100-watt panels, for a total of 300 watts and approximately 16 amps. The documentation with the trailer as well as the dealer confirmed we could add two more 100-watt panels and be well within specifications. After utilizing the system for a few months the solar suddenly worked sporadically and then ceased too function. Upon inspection under the roof port entry it was discovered Jayco had utilized wire nuts between a transition from the roof port and the wire run to the solar controller. The wire nuts failed to adequately make or maintain the connection, resulting in arcing, melting, and burning of the surrounding insulation. It could easily have resulted in loss of the trailer or our lives to fire. I believe the wire nuts were either inadequately sized, improperly installed, or inappropriate for use in a structure that is subject to vibration and loosening of the connections.

Manufacturer: JAYCO
Mfg Campaign: 11422451
Notice Date: Jun 26, 2021
Recall Date: Jun 26, 2021
Jayco, Inc.
Campaign: 11418685 Other
May 26, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Component: Electrical wiring on the slide is contacting edge of trailer flashing when fully retracted into trailer. In the attached photos you can see where the flashing has contacted the wire loom numerous times, you can see indentations in the cable jacket, and you can see that the flashing is slightly bent where making contact. The flashing is installed to be flush with the surface on the other side of the cables. There is no room for the cables how its constructed. Safety: Flashing can continue to rub/cut against cable jacket causing potential electrical safety hazard. Confirmation: This was made aware to me by another owner of the same make, model, and year trailer who's damage was more severe. Inspected: No Warning/Symptoms: No

Corrective Action:

Component: Electrical wiring on the slide is contacting edge of trailer flashing when fully retracted into trailer. In the attached photos you can see where the flashing has contacted the wire loom numerous times, you can see indentations in the cable jacket, and you can see that the flashing is slightly bent where making contact. The flashing is installed to be flush with the surface on the other side of the cables. There is no room for the cables how its constructed. Safety: Flashing can continue to rub/cut against cable jacket causing potential electrical safety hazard. Confirmation: This was made aware to me by another owner of the same make, model, and year trailer who's damage was more severe. Inspected: No Warning/Symptoms: No

Additional Notes:

Component: Electrical wiring on the slide is contacting edge of trailer flashing when fully retracted into trailer. In the attached photos you can see where the flashing has contacted the wire loom numerous times, you can see indentations in the cable jacket, and you can see that the flashing is slightly bent where making contact. The flashing is installed to be flush with the surface on the other side of the cables. There is no room for the cables how its constructed. Safety: Flashing can continue to rub/cut against cable jacket causing potential electrical safety hazard. Confirmation: This was made aware to me by another owner of the same make, model, and year trailer who's damage was more severe. Inspected: No Warning/Symptoms: No

Manufacturer: JAYCO
Mfg Campaign: 11418685
Notice Date: May 26, 2021
Recall Date: May 26, 2021
Jayco, Inc.
Campaign: 11418558 Other
May 25, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

– Electrical fire is possible at the wiring (12V and 110V) connecting the slide out room to the main trailer body. Closing the slide is jamming the wires between two metal flaps resulting in wire jacket damage and exposing the wires under power. – The 110V hot wire was damaged by another part mounted to the trailer frame resulting in shortening hot wire to the frame, spark and burning of electrical wire in she short proximity of combustible underbelly insulation material. – The dealer has not been contacted. – The vehicle was not inspected. – The issue appeared as a sparking under the left trailer wheel pair when connecting to the shore power at the campsite. Prior to the incident, the metal flap cut through the cable insulation and shortened the hot wire to the frame. There was no any indication of this issue prior to the incident.

Corrective Action:

– Electrical fire is possible at the wiring (12V and 110V) connecting the slide out room to the main trailer body. Closing the slide is jamming the wires between two metal flaps resulting in wire jacket damage and exposing the wires under power. – The 110V hot wire was damaged by another part mounted to the trailer frame resulting in shortening hot wire to the frame, spark and burning of electrical wire in she short proximity of combustible underbelly insulation material. – The dealer has not been contacted. – The vehicle was not inspected. – The issue appeared as a sparking under the left trailer wheel pair when connecting to the shore power at the campsite. Prior to the incident, the metal flap cut through the cable insulation and shortened the hot wire to the frame. There was no any indication of this issue prior to the incident.

Additional Notes:

– Electrical fire is possible at the wiring (12V and 110V) connecting the slide out room to the main trailer body. Closing the slide is jamming the wires between two metal flaps resulting in wire jacket damage and exposing the wires under power. – The 110V hot wire was damaged by another part mounted to the trailer frame resulting in shortening hot wire to the frame, spark and burning of electrical wire in she short proximity of combustible underbelly insulation material. – The dealer has not been contacted. – The vehicle was not inspected. – The issue appeared as a sparking under the left trailer wheel pair when connecting to the shore power at the campsite. Prior to the incident, the metal flap cut through the cable insulation and shortened the hot wire to the frame. There was no any indication of this issue prior to the incident.

Manufacturer: JAYCO
Mfg Campaign: 11418558
Notice Date: May 25, 2021
Recall Date: May 25, 2021
Jayco, Inc.
Campaign: 11418558 Other
May 25, 2021
Defect Description:

STRUCTURE:BODY

Potential Consequences:

– Electrical fire is possible at the wiring (12V and 110V) connecting the slide out room to the main trailer body. Closing the slide is jamming the wires between two metal flaps resulting in wire jacket damage and exposing the wires under power. – The 110V hot wire was damaged by another part mounted to the trailer frame resulting in shortening hot wire to the frame, spark and burning of electrical wire in she short proximity of combustible underbelly insulation material. – The dealer has not been contacted. – The vehicle was not inspected. – The issue appeared as a sparking under the left trailer wheel pair when connecting to the shore power at the campsite. Prior to the incident, the metal flap cut through the cable insulation and shortened the hot wire to the frame. There was no any indication of this issue prior to the incident.

Corrective Action:

– Electrical fire is possible at the wiring (12V and 110V) connecting the slide out room to the main trailer body. Closing the slide is jamming the wires between two metal flaps resulting in wire jacket damage and exposing the wires under power. – The 110V hot wire was damaged by another part mounted to the trailer frame resulting in shortening hot wire to the frame, spark and burning of electrical wire in she short proximity of combustible underbelly insulation material. – The dealer has not been contacted. – The vehicle was not inspected. – The issue appeared as a sparking under the left trailer wheel pair when connecting to the shore power at the campsite. Prior to the incident, the metal flap cut through the cable insulation and shortened the hot wire to the frame. There was no any indication of this issue prior to the incident.

Additional Notes:

– Electrical fire is possible at the wiring (12V and 110V) connecting the slide out room to the main trailer body. Closing the slide is jamming the wires between two metal flaps resulting in wire jacket damage and exposing the wires under power. – The 110V hot wire was damaged by another part mounted to the trailer frame resulting in shortening hot wire to the frame, spark and burning of electrical wire in she short proximity of combustible underbelly insulation material. – The dealer has not been contacted. – The vehicle was not inspected. – The issue appeared as a sparking under the left trailer wheel pair when connecting to the shore power at the campsite. Prior to the incident, the metal flap cut through the cable insulation and shortened the hot wire to the frame. There was no any indication of this issue prior to the incident.

Manufacturer: JAYCO
Mfg Campaign: 11418558
Notice Date: May 25, 2021
Recall Date: May 25, 2021

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