Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco White Hawk, Jay Flight SLX, Jay Feather, and Jay Flight travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901566
Recall Date: Mar 17, 2021
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2020 Jay Flight SLX Travel Trailers manufactured in the Idaho facility. The propane supply hose connection to the refrigerator may be improperly tightened, possibly resulting in a propane leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901509
Recall Date: Apr 28, 2020
Consumer Complaints
3 ComplaintsJayco, Inc.
Defect Description:
EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP
Potential Consequences:
The contact owns a 2020 Jayco Jay Flight SLX RV. The contact stated their RV was parked at a campsite, when the contact was attempting to light their stove, it failed to light the stove so the contact turned off the stove. Propane tanks were full and the contact checked the refrigerator when the contact noticed smoke coming from the cabinet above the refrigerator. The contact stated someone from the outside of the RV stated they saw fire coming from the vent from the top of the roof. The contact had extinguished the fire with water and a fire extinguisher. There were no injuries. There was no fire department report filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximate 2,000.
Corrective Action:
The contact owns a 2020 Jayco Jay Flight SLX RV. The contact stated their RV was parked at a campsite, when the contact was attempting to light their stove, it failed to light the stove so the contact turned off the stove. Propane tanks were full and the contact checked the refrigerator when the contact noticed smoke coming from the cabinet above the refrigerator. The contact stated someone from the outside of the RV stated they saw fire coming from the vent from the top of the roof. The contact had extinguished the fire with water and a fire extinguisher. There were no injuries. There was no fire department report filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximate 2,000.
Additional Notes:
The contact owns a 2020 Jayco Jay Flight SLX RV. The contact stated their RV was parked at a campsite, when the contact was attempting to light their stove, it failed to light the stove so the contact turned off the stove. Propane tanks were full and the contact checked the refrigerator when the contact noticed smoke coming from the cabinet above the refrigerator. The contact stated someone from the outside of the RV stated they saw fire coming from the vent from the top of the roof. The contact had extinguished the fire with water and a fire extinguisher. There were no injuries. There was no fire department report filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximate 2,000.
Mfg Campaign: 11423668
Recall Date: Jul 6, 2021
Jayco, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE DRIVING DOWN INTERSTATE THE FRONT WINDOW OF THE TRAILER COMPLETELY SHATTERED.
Corrective Action:
WHILE DRIVING DOWN INTERSTATE THE FRONT WINDOW OF THE TRAILER COMPLETELY SHATTERED.
Additional Notes:
WHILE DRIVING DOWN INTERSTATE THE FRONT WINDOW OF THE TRAILER COMPLETELY SHATTERED.
Mfg Campaign: 11365512
Recall Date: Oct 21, 2020
Jayco, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING DOWN INTERSTATE THE FRONT WINDOW OF THE TRAILER COMPLETELY SHATTERED.
Corrective Action:
WHILE DRIVING DOWN INTERSTATE THE FRONT WINDOW OF THE TRAILER COMPLETELY SHATTERED.
Additional Notes:
WHILE DRIVING DOWN INTERSTATE THE FRONT WINDOW OF THE TRAILER COMPLETELY SHATTERED.
Mfg Campaign: 11365512
Recall Date: Oct 21, 2020
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