Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2016-2018 Jay Flight SLX recreational trailers equipped with a 35 amp power converter. The electrical circuit from the battery does not have overcurrent protection such as a fuse or circuit breaker.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901362
Recall Date: Nov 3, 2017
Consumer Complaints
4 ComplaintsJayco, Inc.
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2018 Jayco Jay Flight SLX. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Jayco Jay Flight SLX. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Jayco Jay Flight SLX. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11490947
Recall Date: Oct 26, 2022
Jayco, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE BREAKING SYSTEM CAUGHT FIRE DURING TOWING CAUSING FLAMES AND SMOKE TO ERUPT FROM BOTH UNDERCARAGE TIRE SIDES MELTING THE BREAK WIRES, WHILE THE BREAKAWAY SYSTEM WAS ATTACHED IT WAS MELTED AND THE BATTERY CONTINUED TO FEED THE FLAMES VIA WIRING SYSTEM. THIS IS CURRENTLY UNDER INVESTIGATION HOWEVER I AM BEING TOLD THE AXEL, DRUMS, BEARINGS, BREAKS, AND SPINDLES WERE ALL BAD AND REQUIRE REPLACEMENT. THIS IS A BRAND NEW TRAVEL TRAILER AND THIS WAS 15 MINUTES INTO OUR VERY FIRST TRIP WITH THE TRAILER AFTER DEALER DELIVERY. *TT
Corrective Action:
VEHICLE BREAKING SYSTEM CAUGHT FIRE DURING TOWING CAUSING FLAMES AND SMOKE TO ERUPT FROM BOTH UNDERCARAGE TIRE SIDES MELTING THE BREAK WIRES, WHILE THE BREAKAWAY SYSTEM WAS ATTACHED IT WAS MELTED AND THE BATTERY CONTINUED TO FEED THE FLAMES VIA WIRING SYSTEM. THIS IS CURRENTLY UNDER INVESTIGATION HOWEVER I AM BEING TOLD THE AXEL, DRUMS, BEARINGS, BREAKS, AND SPINDLES WERE ALL BAD AND REQUIRE REPLACEMENT. THIS IS A BRAND NEW TRAVEL TRAILER AND THIS WAS 15 MINUTES INTO OUR VERY FIRST TRIP WITH THE TRAILER AFTER DEALER DELIVERY. *TT
Additional Notes:
VEHICLE BREAKING SYSTEM CAUGHT FIRE DURING TOWING CAUSING FLAMES AND SMOKE TO ERUPT FROM BOTH UNDERCARAGE TIRE SIDES MELTING THE BREAK WIRES, WHILE THE BREAKAWAY SYSTEM WAS ATTACHED IT WAS MELTED AND THE BATTERY CONTINUED TO FEED THE FLAMES VIA WIRING SYSTEM. THIS IS CURRENTLY UNDER INVESTIGATION HOWEVER I AM BEING TOLD THE AXEL, DRUMS, BEARINGS, BREAKS, AND SPINDLES WERE ALL BAD AND REQUIRE REPLACEMENT. THIS IS A BRAND NEW TRAVEL TRAILER AND THIS WAS 15 MINUTES INTO OUR VERY FIRST TRIP WITH THE TRAILER AFTER DEALER DELIVERY. *TT
Mfg Campaign: 11104745
Recall Date: Jun 29, 2018
Jayco, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE BREAKING SYSTEM CAUGHT FIRE DURING TOWING CAUSING FLAMES AND SMOKE TO ERUPT FROM BOTH UNDERCARAGE TIRE SIDES MELTING THE BREAK WIRES, WHILE THE BREAKAWAY SYSTEM WAS ATTACHED IT WAS MELTED AND THE BATTERY CONTINUED TO FEED THE FLAMES VIA WIRING SYSTEM. THIS IS CURRENTLY UNDER INVESTIGATION HOWEVER I AM BEING TOLD THE AXEL, DRUMS, BEARINGS, BREAKS, AND SPINDLES WERE ALL BAD AND REQUIRE REPLACEMENT. THIS IS A BRAND NEW TRAVEL TRAILER AND THIS WAS 15 MINUTES INTO OUR VERY FIRST TRIP WITH THE TRAILER AFTER DEALER DELIVERY. *TT
Corrective Action:
VEHICLE BREAKING SYSTEM CAUGHT FIRE DURING TOWING CAUSING FLAMES AND SMOKE TO ERUPT FROM BOTH UNDERCARAGE TIRE SIDES MELTING THE BREAK WIRES, WHILE THE BREAKAWAY SYSTEM WAS ATTACHED IT WAS MELTED AND THE BATTERY CONTINUED TO FEED THE FLAMES VIA WIRING SYSTEM. THIS IS CURRENTLY UNDER INVESTIGATION HOWEVER I AM BEING TOLD THE AXEL, DRUMS, BEARINGS, BREAKS, AND SPINDLES WERE ALL BAD AND REQUIRE REPLACEMENT. THIS IS A BRAND NEW TRAVEL TRAILER AND THIS WAS 15 MINUTES INTO OUR VERY FIRST TRIP WITH THE TRAILER AFTER DEALER DELIVERY. *TT
Additional Notes:
VEHICLE BREAKING SYSTEM CAUGHT FIRE DURING TOWING CAUSING FLAMES AND SMOKE TO ERUPT FROM BOTH UNDERCARAGE TIRE SIDES MELTING THE BREAK WIRES, WHILE THE BREAKAWAY SYSTEM WAS ATTACHED IT WAS MELTED AND THE BATTERY CONTINUED TO FEED THE FLAMES VIA WIRING SYSTEM. THIS IS CURRENTLY UNDER INVESTIGATION HOWEVER I AM BEING TOLD THE AXEL, DRUMS, BEARINGS, BREAKS, AND SPINDLES WERE ALL BAD AND REQUIRE REPLACEMENT. THIS IS A BRAND NEW TRAVEL TRAILER AND THIS WAS 15 MINUTES INTO OUR VERY FIRST TRIP WITH THE TRAILER AFTER DEALER DELIVERY. *TT
Mfg Campaign: 11104745
Recall Date: Jun 29, 2018
Jayco, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I HAVE A SAFETY CONCERN WITH THE PROPANE LINE SO CLOSE TO THE REAR WHEEL. IF MY TIRE HAS A BLOW OUT THIS WILL DESTROY THE LINE. AND THIS COULD BE A VERY BAD SCENARIO. IMPACT FROM THE TIRE CAN CRACK THE LP MANIFOLD, AND BREAK FREE THE LP LINES AND FITTINGS. DAMAGE CAUSED BY THE TIRE MAY NOT BE READILY NOTICEABLE AND COULD CAUSE IGNITION OF LP GAS THAT COULD RESULT IN PERSONAL INJURY AND/OR PROPERTY DAMAGE WHEN LP SYSTEM IS TESTED, FILLED AND/OR USED.
Corrective Action:
I HAVE A SAFETY CONCERN WITH THE PROPANE LINE SO CLOSE TO THE REAR WHEEL. IF MY TIRE HAS A BLOW OUT THIS WILL DESTROY THE LINE. AND THIS COULD BE A VERY BAD SCENARIO. IMPACT FROM THE TIRE CAN CRACK THE LP MANIFOLD, AND BREAK FREE THE LP LINES AND FITTINGS. DAMAGE CAUSED BY THE TIRE MAY NOT BE READILY NOTICEABLE AND COULD CAUSE IGNITION OF LP GAS THAT COULD RESULT IN PERSONAL INJURY AND/OR PROPERTY DAMAGE WHEN LP SYSTEM IS TESTED, FILLED AND/OR USED.
Additional Notes:
I HAVE A SAFETY CONCERN WITH THE PROPANE LINE SO CLOSE TO THE REAR WHEEL. IF MY TIRE HAS A BLOW OUT THIS WILL DESTROY THE LINE. AND THIS COULD BE A VERY BAD SCENARIO. IMPACT FROM THE TIRE CAN CRACK THE LP MANIFOLD, AND BREAK FREE THE LP LINES AND FITTINGS. DAMAGE CAUSED BY THE TIRE MAY NOT BE READILY NOTICEABLE AND COULD CAUSE IGNITION OF LP GAS THAT COULD RESULT IN PERSONAL INJURY AND/OR PROPERTY DAMAGE WHEN LP SYSTEM IS TESTED, FILLED AND/OR USED.
Mfg Campaign: 11047063
Recall Date: Nov 17, 2017
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