Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2016-2018 Jay Flight SLX recreational trailers equipped with a 35 amp power converter. The electrical circuit from the battery does not have overcurrent protection such as a fuse or circuit breaker.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901362
Recall Date: Nov 3, 2017
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2017 Jay Flight SLX travel trailers equipped with the Rocky Mountain Package option. The Cargo Carrying Capacity (CCC) labels on the affected vehicles did not include the weight of the water tank and water when calculating the CCC, therefore, the CCC is overstated beyond the 1% variance allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901358
Recall Date: Jul 13, 2017
Jayco, Inc.
Safety Issue:
Jayco Inc. (Jayco) is recalling certain 2017 Jay Flight Bungalow, Hummingbird, White Hawk, Jay Flight SLX, Jay Feather 7, Jay Feather and Jay Flight fifth wheel recreational trailers. The LED ceiling lights may produce excessive heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901349
Recall Date: May 1, 2017
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Jay Feather, Jay Flight, Jay Flight SLX, Eagle, White Hawk, and Octane travel trailers manufactured January 5, 2016, to July 18, 2016, equipped with a Sway Command anti-sway system. When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in response to a sway event, the trailer brakes may no longer function to slow or stop the trailer.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901308
Recall Date: Jul 27, 2016
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain model year 2017 Jay Flight SLX travel trailers, model 212 QBW, manufactured June 27, 2016, to June 28, 2016. The affected vehicles were manufactured with Cargo Carrying Capacity (CCC) and Tire Labels indicating incorrect vehicle weight. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901300
Recall Date: Jul 7, 2016
Consumer Complaints
5 ComplaintsJayco, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Jayco Jay Flight SLX. The contact stated while the RV was stationary, the interior light started to flicker, and the bulbs were extremely hot. The contact also stated that the battery was draining and that the refrigerator was not functioning properly. The contact took the vehicle to the local dealer, where it was diagnosed, and the mechanic associated the failure with NHTSA Campaign Number: 17V696000 (Electrical System) and 17V290000 (Interior Lighting). The manufacturer had been informed of the failure but informed the contact that the VIN was not included in the recalls. The RV was not repaired but was pending repairs.
Corrective Action:
The contact owns a 2017 Jayco Jay Flight SLX. The contact stated while the RV was stationary, the interior light started to flicker, and the bulbs were extremely hot. The contact also stated that the battery was draining and that the refrigerator was not functioning properly. The contact took the vehicle to the local dealer, where it was diagnosed, and the mechanic associated the failure with NHTSA Campaign Number: 17V696000 (Electrical System) and 17V290000 (Interior Lighting). The manufacturer had been informed of the failure but informed the contact that the VIN was not included in the recalls. The RV was not repaired but was pending repairs.
Additional Notes:
The contact owns a 2017 Jayco Jay Flight SLX. The contact stated while the RV was stationary, the interior light started to flicker, and the bulbs were extremely hot. The contact also stated that the battery was draining and that the refrigerator was not functioning properly. The contact took the vehicle to the local dealer, where it was diagnosed, and the mechanic associated the failure with NHTSA Campaign Number: 17V696000 (Electrical System) and 17V290000 (Interior Lighting). The manufacturer had been informed of the failure but informed the contact that the VIN was not included in the recalls. The RV was not repaired but was pending repairs.
Mfg Campaign: 11431640
Recall Date: Sep 3, 2021
Jayco, Inc.
Defect Description:
INTERIOR LIGHTING
Potential Consequences:
The contact owns a 2017 Jayco Jay Flight SLX. The contact stated while the RV was stationary, the interior light started to flicker, and the bulbs were extremely hot. The contact also stated that the battery was draining and that the refrigerator was not functioning properly. The contact took the vehicle to the local dealer, where it was diagnosed, and the mechanic associated the failure with NHTSA Campaign Number: 17V696000 (Electrical System) and 17V290000 (Interior Lighting). The manufacturer had been informed of the failure but informed the contact that the VIN was not included in the recalls. The RV was not repaired but was pending repairs.
Corrective Action:
The contact owns a 2017 Jayco Jay Flight SLX. The contact stated while the RV was stationary, the interior light started to flicker, and the bulbs were extremely hot. The contact also stated that the battery was draining and that the refrigerator was not functioning properly. The contact took the vehicle to the local dealer, where it was diagnosed, and the mechanic associated the failure with NHTSA Campaign Number: 17V696000 (Electrical System) and 17V290000 (Interior Lighting). The manufacturer had been informed of the failure but informed the contact that the VIN was not included in the recalls. The RV was not repaired but was pending repairs.
Additional Notes:
The contact owns a 2017 Jayco Jay Flight SLX. The contact stated while the RV was stationary, the interior light started to flicker, and the bulbs were extremely hot. The contact also stated that the battery was draining and that the refrigerator was not functioning properly. The contact took the vehicle to the local dealer, where it was diagnosed, and the mechanic associated the failure with NHTSA Campaign Number: 17V696000 (Electrical System) and 17V290000 (Interior Lighting). The manufacturer had been informed of the failure but informed the contact that the VIN was not included in the recalls. The RV was not repaired but was pending repairs.
Mfg Campaign: 11431640
Recall Date: Sep 3, 2021
Jayco, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT SLX TRAVEL TRAILER. THE CONTACT STATED THAT THE CENTER BOLT WAS MISSING, ALONG WITH ONE BOLT ON THE TWO AXLE TRAILER ON THE REAR PASSENGER SIDE LEAF SPRING AND ON THE FRONT DRIVER'S SIDE LEAF SPRING. THE CONTACT REPLACED THE BOLTS. IT WAS DISCOVERED THAT THE AXLE SHIFTED WHEN THE FAILURE OCCURRED. THE DEALER (CAMPING WORLD OF DENVER, 16000 W COLFAX AVE, GOLDEN, CO 80401, (888) 881-9093) HAD NOT SPECIFIED ANY SPECIFIC MANUFACTURER GUIDELINES PERTAINING TO ANY OEM BOLT REPLACEMENT. CAMPING WORLD INDICATED THAT THE TECHNICIAN WHO SERVICED THE VEHICLE WAS NO LONGER WITH THE COMPANY. THE MANUFACTURER WAS CONTACTED. THE TRAVEL TRAILER WAS REPAIRED.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT SLX TRAVEL TRAILER. THE CONTACT STATED THAT THE CENTER BOLT WAS MISSING, ALONG WITH ONE BOLT ON THE TWO AXLE TRAILER ON THE REAR PASSENGER SIDE LEAF SPRING AND ON THE FRONT DRIVER'S SIDE LEAF SPRING. THE CONTACT REPLACED THE BOLTS. IT WAS DISCOVERED THAT THE AXLE SHIFTED WHEN THE FAILURE OCCURRED. THE DEALER (CAMPING WORLD OF DENVER, 16000 W COLFAX AVE, GOLDEN, CO 80401, (888) 881-9093) HAD NOT SPECIFIED ANY SPECIFIC MANUFACTURER GUIDELINES PERTAINING TO ANY OEM BOLT REPLACEMENT. CAMPING WORLD INDICATED THAT THE TECHNICIAN WHO SERVICED THE VEHICLE WAS NO LONGER WITH THE COMPANY. THE MANUFACTURER WAS CONTACTED. THE TRAVEL TRAILER WAS REPAIRED.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT SLX TRAVEL TRAILER. THE CONTACT STATED THAT THE CENTER BOLT WAS MISSING, ALONG WITH ONE BOLT ON THE TWO AXLE TRAILER ON THE REAR PASSENGER SIDE LEAF SPRING AND ON THE FRONT DRIVER'S SIDE LEAF SPRING. THE CONTACT REPLACED THE BOLTS. IT WAS DISCOVERED THAT THE AXLE SHIFTED WHEN THE FAILURE OCCURRED. THE DEALER (CAMPING WORLD OF DENVER, 16000 W COLFAX AVE, GOLDEN, CO 80401, (888) 881-9093) HAD NOT SPECIFIED ANY SPECIFIC MANUFACTURER GUIDELINES PERTAINING TO ANY OEM BOLT REPLACEMENT. CAMPING WORLD INDICATED THAT THE TECHNICIAN WHO SERVICED THE VEHICLE WAS NO LONGER WITH THE COMPANY. THE MANUFACTURER WAS CONTACTED. THE TRAVEL TRAILER WAS REPAIRED.
Mfg Campaign: 11166314
Recall Date: Jan 10, 2019
Jayco, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT SLX TRAVEL TRAILER. THE CONTACT STATED THAT THE CENTER BOLT WAS MISSING, ALONG WITH ONE BOLT ON THE TWO AXLE TRAILER ON THE REAR PASSENGER SIDE LEAF SPRING AND ON THE FRONT DRIVER'S SIDE LEAF SPRING. THE CONTACT REPLACED THE BOLTS. IT WAS DISCOVERED THAT THE AXLE SHIFTED WHEN THE FAILURE OCCURRED. THE DEALER (CAMPING WORLD OF DENVER, 16000 W COLFAX AVE, GOLDEN, CO 80401, (888) 881-9093) HAD NOT SPECIFIED ANY SPECIFIC MANUFACTURER GUIDELINES PERTAINING TO ANY OEM BOLT REPLACEMENT. CAMPING WORLD INDICATED THAT THE TECHNICIAN WHO SERVICED THE VEHICLE WAS NO LONGER WITH THE COMPANY. THE MANUFACTURER WAS CONTACTED. THE TRAVEL TRAILER WAS REPAIRED.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT SLX TRAVEL TRAILER. THE CONTACT STATED THAT THE CENTER BOLT WAS MISSING, ALONG WITH ONE BOLT ON THE TWO AXLE TRAILER ON THE REAR PASSENGER SIDE LEAF SPRING AND ON THE FRONT DRIVER'S SIDE LEAF SPRING. THE CONTACT REPLACED THE BOLTS. IT WAS DISCOVERED THAT THE AXLE SHIFTED WHEN THE FAILURE OCCURRED. THE DEALER (CAMPING WORLD OF DENVER, 16000 W COLFAX AVE, GOLDEN, CO 80401, (888) 881-9093) HAD NOT SPECIFIED ANY SPECIFIC MANUFACTURER GUIDELINES PERTAINING TO ANY OEM BOLT REPLACEMENT. CAMPING WORLD INDICATED THAT THE TECHNICIAN WHO SERVICED THE VEHICLE WAS NO LONGER WITH THE COMPANY. THE MANUFACTURER WAS CONTACTED. THE TRAVEL TRAILER WAS REPAIRED.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT SLX TRAVEL TRAILER. THE CONTACT STATED THAT THE CENTER BOLT WAS MISSING, ALONG WITH ONE BOLT ON THE TWO AXLE TRAILER ON THE REAR PASSENGER SIDE LEAF SPRING AND ON THE FRONT DRIVER'S SIDE LEAF SPRING. THE CONTACT REPLACED THE BOLTS. IT WAS DISCOVERED THAT THE AXLE SHIFTED WHEN THE FAILURE OCCURRED. THE DEALER (CAMPING WORLD OF DENVER, 16000 W COLFAX AVE, GOLDEN, CO 80401, (888) 881-9093) HAD NOT SPECIFIED ANY SPECIFIC MANUFACTURER GUIDELINES PERTAINING TO ANY OEM BOLT REPLACEMENT. CAMPING WORLD INDICATED THAT THE TECHNICIAN WHO SERVICED THE VEHICLE WAS NO LONGER WITH THE COMPANY. THE MANUFACTURER WAS CONTACTED. THE TRAVEL TRAILER WAS REPAIRED.
Mfg Campaign: 11166314
Recall Date: Jan 10, 2019
Jayco, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT SLX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V696000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CAMPING WORLD OF INDIANAPOLIS (303 SHEEK RD, GREENWOOD, IN) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THEY HAD NO KNOWLEDGE OF THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT SLX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V696000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CAMPING WORLD OF INDIANAPOLIS (303 SHEEK RD, GREENWOOD, IN) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THEY HAD NO KNOWLEDGE OF THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT SLX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V696000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CAMPING WORLD OF INDIANAPOLIS (303 SHEEK RD, GREENWOOD, IN) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THEY HAD NO KNOWLEDGE OF THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Mfg Campaign: 11102518
Recall Date: Jun 19, 2018
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