Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Jay Feather, Jay Flight, Jay Flight SLX, Eagle, White Hawk, and Octane travel trailers manufactured January 5, 2016, to July 18, 2016, equipped with a Sway Command anti-sway system. When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in response to a sway event, the trailer brakes may no longer function to slow or stop the trailer.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901308
Recall Date: Jul 27, 2016
Consumer Complaints
1 ComplaintJayco, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JAYCO JAY FEATHER. WHILE DRIVING 60 MPH, THERE WAS A LOUD NOISE COMING FROM THE TRAILER. THE DEALER DIAGNOSED THE TRAILER AS HAVING BRAKE FAILURE. THE MECHANIC INFORMED THE CONTACT THAT THE BRAKES WERE COMPLETELY FRACTURED. THE TRAILER WAS REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 1,200.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JAYCO JAY FEATHER. WHILE DRIVING 60 MPH, THERE WAS A LOUD NOISE COMING FROM THE TRAILER. THE DEALER DIAGNOSED THE TRAILER AS HAVING BRAKE FAILURE. THE MECHANIC INFORMED THE CONTACT THAT THE BRAKES WERE COMPLETELY FRACTURED. THE TRAILER WAS REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 1,200.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JAYCO JAY FEATHER. WHILE DRIVING 60 MPH, THERE WAS A LOUD NOISE COMING FROM THE TRAILER. THE DEALER DIAGNOSED THE TRAILER AS HAVING BRAKE FAILURE. THE MECHANIC INFORMED THE CONTACT THAT THE BRAKES WERE COMPLETELY FRACTURED. THE TRAILER WAS REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 1,200.
Mfg Campaign: 10873643
Recall Date: Jun 10, 2016
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