JAYCO GREYHAWK 2020

Complete listing of complaints and recalls for this vehicle

2
Complaints
11
Recalls

Complaints & Recalls

2 Complaints 11 Recalls

Official Safety Recalls - Important!

11 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 24V245000 SAFETY RECALL
1.7K Vehicles Affected
Recall Date: Apr 2, 2024
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2020-2022 Entegra Esteem, Odyssey, and Jayco Greyhawk, Redhawk, and Greyhawk Prestige motorhomes. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.

Potential Risk:
A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the power steering pressure line and the hydro boost jumper line, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Jayco customer service at 1-800-283-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: Ford 24V-097
Notice Date: Jul 22, 2024
Recall Date: Apr 2, 2024
Jayco, Inc.
NHTSA Campaign: 21V204000 SAFETY RECALL
2.1K Vehicles Affected
Recall Date: Mar 24, 2021
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Potential Risk:
A gas leak can increase the risk of a fire.
FREE Recall Solution:
Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9903566
Notice Date: May 3, 2021
Recall Date: Mar 24, 2021
Jayco, Inc.
NHTSA Campaign: 20V780000 SAFETY RECALL
3.4K Vehicles Affected
Recall Date: Dec 15, 2020
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2020-2021 Greyhawk, Greyhawk Pestige, Redhawk, Redhawk SE, Odyssey, and Esteem motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.

Potential Risk:
Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
FREE Recall Solution:
Jayco will notify owners, and dealers will install a new support bracket, free of charge. The recall began February 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903528.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9903528
Notice Date: Feb 3, 2021
Recall Date: Dec 15, 2020
Jayco, Inc.
NHTSA Campaign: 20V337000 SAFETY RECALL
449 Vehicles Affected
Recall Date: Jun 9, 2020
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

Potential Risk:
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
FREE Recall Solution:
Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901508
Notice Date: Jun 15, 2020
Recall Date: Jun 9, 2020
Jayco, Inc.
NHTSA Campaign: 19V406000 SAFETY RECALL
23 Vehicles Affected
Recall Date: May 30, 2019
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2020 Greyhawk motorhomes. The brake relay valve may have an air flow restriction due to a partially blocked orifice, which may cause to extended stopping distance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Potential Risk:
An increase in stopping distance without warning increases the risk of crash.
FREE Recall Solution:
Spartan will notify Jayco owners, and Spartan dealers will inspect and replace the brake relay valve, if necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Spartan customer service at 1-800-543-5008 or Jayco at 1-800-517-9137.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Notice Date: Jun 19, 2019
Recall Date: May 30, 2019

Consumer Complaints

2 Complaints
Jayco, Inc.
Campaign: 11563004 Other
Jan 2, 2024
Defect Description:

VISIBILITY

Potential Consequences:

The contact owns a 2020 Jayco Greyhawk. The contact stated while driving 65 MPH, the window glass detached from the RV. The contact pulled off the roadway and discovered that the emergency escape window had shattered. The contact stated that the window was not impacted by an object. The RV was taken to the dealer to be diagnosed; however, the RV was not yet repaired. The RV was not included in NHTSA Campaign Number: 20V337000 (Visibility). The manufacturer was not made aware of the failure. The approximate failure mileage was 15,000. The VIN was unavailable.

Corrective Action:

The contact owns a 2020 Jayco Greyhawk. The contact stated while driving 65 MPH, the window glass detached from the RV. The contact pulled off the roadway and discovered that the emergency escape window had shattered. The contact stated that the window was not impacted by an object. The RV was taken to the dealer to be diagnosed; however, the RV was not yet repaired. The RV was not included in NHTSA Campaign Number: 20V337000 (Visibility). The manufacturer was not made aware of the failure. The approximate failure mileage was 15,000. The VIN was unavailable.

Additional Notes:

The contact owns a 2020 Jayco Greyhawk. The contact stated while driving 65 MPH, the window glass detached from the RV. The contact pulled off the roadway and discovered that the emergency escape window had shattered. The contact stated that the window was not impacted by an object. The RV was taken to the dealer to be diagnosed; however, the RV was not yet repaired. The RV was not included in NHTSA Campaign Number: 20V337000 (Visibility). The manufacturer was not made aware of the failure. The approximate failure mileage was 15,000. The VIN was unavailable.

Manufacturer: JAYCO
Mfg Campaign: 11563004
Notice Date: Jan 2, 2024
Recall Date: Jan 2, 2024
Jayco, Inc.
Campaign: 11563004 Other
Jan 2, 2024
Defect Description:

Other/I am not sure

Potential Consequences:

The contact owns a 2020 Jayco Greyhawk. The contact stated while driving 65 MPH, the window glass detached from the RV. The contact pulled off the roadway and discovered that the emergency escape window had shattered. The contact stated that the window was not impacted by an object. The RV was taken to the dealer to be diagnosed; however, the RV was not yet repaired. The RV was not included in NHTSA Campaign Number: 20V337000 (Visibility). The manufacturer was not made aware of the failure. The approximate failure mileage was 15,000. The VIN was unavailable.

Corrective Action:

The contact owns a 2020 Jayco Greyhawk. The contact stated while driving 65 MPH, the window glass detached from the RV. The contact pulled off the roadway and discovered that the emergency escape window had shattered. The contact stated that the window was not impacted by an object. The RV was taken to the dealer to be diagnosed; however, the RV was not yet repaired. The RV was not included in NHTSA Campaign Number: 20V337000 (Visibility). The manufacturer was not made aware of the failure. The approximate failure mileage was 15,000. The VIN was unavailable.

Additional Notes:

The contact owns a 2020 Jayco Greyhawk. The contact stated while driving 65 MPH, the window glass detached from the RV. The contact pulled off the roadway and discovered that the emergency escape window had shattered. The contact stated that the window was not impacted by an object. The RV was taken to the dealer to be diagnosed; however, the RV was not yet repaired. The RV was not included in NHTSA Campaign Number: 20V337000 (Visibility). The manufacturer was not made aware of the failure. The approximate failure mileage was 15,000. The VIN was unavailable.

Manufacturer: JAYCO
Mfg Campaign: 11563004
Notice Date: Jan 2, 2024
Recall Date: Jan 2, 2024

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