JAYCO GREYHAWK 2019

Complete listing of complaints and recalls for this vehicle

2
Complaints
4
Recalls

Complaints & Recalls

2 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 21V204000 SAFETY RECALL
2.1K Vehicles Affected
Recall Date: Mar 24, 2021
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Potential Risk:
A gas leak can increase the risk of a fire.
FREE Recall Solution:
Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9903566
Notice Date: May 3, 2021
Recall Date: Mar 24, 2021
Jayco, Inc.
NHTSA Campaign: 20V548000 SAFETY RECALL
3.1K Vehicles Affected
Recall Date: Sep 9, 2020
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2016-2019 Jayco Greyhawk, 2016 and 2018-2019 Jayco Redhawk, 2017 Jayco Envoy 200 Series and 2018-2019 Entegra Odyssey, Jayco Esteem, and Jayco Greyhawk Prestige motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail allowing the components to contact the ground.

Potential Risk:
Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
FREE Recall Solution:
Jayco will notify owners and dealers will install an additional support bracket, free of charge. The recall began November 6, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9901519.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901519
Notice Date: Nov 6, 2020
Recall Date: Sep 9, 2020
Jayco, Inc.
NHTSA Campaign: 19V174000 SAFETY RECALL
69 Vehicles Affected
Recall Date: Mar 6, 2019
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2019 Jayco Greyhawk and Redhawk motorhomes. The parking brake cable ends may be too small, allowing the cable to disconnect, preventing the emergency brake from engaging.

Potential Risk:
Without the parking brake being engaged, the vehicle may unintentionally move, especially when parked on an incline, increasing the risk of a crash.
FREE Recall Solution:
Jayco has notified owners, and dealers will replace the parking brake cable, free of charge. The recall began March 15, 2019. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9803428.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9803428
Notice Date: Mar 15, 2019
Recall Date: Mar 6, 2019

Consumer Complaints

2 Complaints
Jayco, Inc.
Campaign: 11338180 Other
Jul 8, 2020
Defect Description:

LATCHES/LOCKS/LINKAGES

Potential Consequences:

TL* THE CONTACT OWNS A 2019 JAYCO GREYHAWK RV. THE CONTACT STATED THE REAR EXIT WINDOW LATCH WAS LOOSE. THE CONTACT REACHED OUT WHITE HORSE RV CENTER LOCATED AT 980 N BLACK HORSE PIKE, WILLIAMSTOWN, NJ 08094, (856) 262-1717, AND NOTIFIED THE DEALER OF THE FAILURE. THE RV WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,017. *LN*JB

Corrective Action:

TL* THE CONTACT OWNS A 2019 JAYCO GREYHAWK RV. THE CONTACT STATED THE REAR EXIT WINDOW LATCH WAS LOOSE. THE CONTACT REACHED OUT WHITE HORSE RV CENTER LOCATED AT 980 N BLACK HORSE PIKE, WILLIAMSTOWN, NJ 08094, (856) 262-1717, AND NOTIFIED THE DEALER OF THE FAILURE. THE RV WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,017. *LN*JB

Additional Notes:

TL* THE CONTACT OWNS A 2019 JAYCO GREYHAWK RV. THE CONTACT STATED THE REAR EXIT WINDOW LATCH WAS LOOSE. THE CONTACT REACHED OUT WHITE HORSE RV CENTER LOCATED AT 980 N BLACK HORSE PIKE, WILLIAMSTOWN, NJ 08094, (856) 262-1717, AND NOTIFIED THE DEALER OF THE FAILURE. THE RV WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,017. *LN*JB

Manufacturer: JAYCO
Mfg Campaign: 11338180
Notice Date: Jul 8, 2020
Recall Date: Jul 8, 2020
Jayco, Inc.
Campaign: 11338180 Other
Jul 8, 2020
Defect Description:

STRUCTURE:BODY

Potential Consequences:

TL* THE CONTACT OWNS A 2019 JAYCO GREYHAWK RV. THE CONTACT STATED THE REAR EXIT WINDOW LATCH WAS LOOSE. THE CONTACT REACHED OUT WHITE HORSE RV CENTER LOCATED AT 980 N BLACK HORSE PIKE, WILLIAMSTOWN, NJ 08094, (856) 262-1717, AND NOTIFIED THE DEALER OF THE FAILURE. THE RV WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,017. *LN*JB

Corrective Action:

TL* THE CONTACT OWNS A 2019 JAYCO GREYHAWK RV. THE CONTACT STATED THE REAR EXIT WINDOW LATCH WAS LOOSE. THE CONTACT REACHED OUT WHITE HORSE RV CENTER LOCATED AT 980 N BLACK HORSE PIKE, WILLIAMSTOWN, NJ 08094, (856) 262-1717, AND NOTIFIED THE DEALER OF THE FAILURE. THE RV WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,017. *LN*JB

Additional Notes:

TL* THE CONTACT OWNS A 2019 JAYCO GREYHAWK RV. THE CONTACT STATED THE REAR EXIT WINDOW LATCH WAS LOOSE. THE CONTACT REACHED OUT WHITE HORSE RV CENTER LOCATED AT 980 N BLACK HORSE PIKE, WILLIAMSTOWN, NJ 08094, (856) 262-1717, AND NOTIFIED THE DEALER OF THE FAILURE. THE RV WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,017. *LN*JB

Manufacturer: JAYCO
Mfg Campaign: 11338180
Notice Date: Jul 8, 2020
Recall Date: Jul 8, 2020

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